Faculty Professional Development for Health Science Career Programs in a DistanceLearning Lab: Its impact on Student Engagement, Expansion and Retention A. Jaami Dawan, Ed.D Darrylinn D. Todd, Ed.D. Malcolm X College One of the City Colleges of Chicago This chapter discusses the successes of Malcolm X College (MXC) and its consortium of local/regional partners and faculty. Malcolm X College under the leadership of Ghingo W. Brooks, President, City Colleges of Chicago and its partners received a grant from the U.S. Department of Labor for a project designed to address the “critical skills shortage” of healthcare workers in the state of Illinois by increasing capacity and training opportunities with seven of the College’s 16 health science career programs: Nursing, Radiography, Surgical Technology, Phlebotomy, Certified Nursing Assistant, Home Health Aids, and Mortuary Science. The initiative was implemented in three phases. Phase I At the onset, the first phase of the grant offered professional development opportunities for faculty and staff through the University of Illinois’, Illinois Online network (ION). In the 3 - 8-week Compressed Comprehensive Online Instructor Training (CCOIT) courses, faculty received an overview of online/blended learning, instructional design and student assessment. Also, several of the Health Science teaching staff with the assistance of an instructional designer-lab manager converted twenty-two of their Fall 2011 Blackboard course offerings to blended courses. This “flexible learning” opportunity for students resulted in them being able to access their course content, anytime, anyplace and anywhere. The instructional design-lab manager continues to offer ongoing professional development opportunities for faculty; such as orientations and webinars designed for the instructional staff to learn Blackboard 9.1 (e.g. grade book, developing group activities) and Elluminate Live (online collaboration tool). In addition, faculty learned how to use the Blended Course Instructor Preparation Checklist (BCIPC), a standardized syllabus template and grading scale within the Blackboard course shell. The Checklist is a document for faculty to use for organizing blended courses which will allow them to adhere to health science career programs “flexible learning” standards. The standard syllabus template is a document that is designed to ensure that faculty follows District and health science career programs curriculum standards and providing the correct information to students. A Blackboard course shell standard was developed for the health science career programs with a navigational structure, banner, color, and theme that was representative of the District and college goals (e.g. student centered). The standard course shell ensured that all health science Blackboard courses had a consistent “look and feel” which would allow students to easily navigate from one health science program to another in the Blackboard. Learning Management System (LMS) each time they enrolled in a health science program’s course. 1 Every semester students are given “hands-on” face-to-face orientations on how to use and work with Blackboard and in some instances, they are offered the opportunity to participate with webinars, as well. Phase II During phase II a preexisting space in the college’s library was renovated and a fullyfunctional “state of the art” distance learning lab was put into operation. The lab hardware includes: Table 1 Health Sciences Lab Hardware Hewitt Packard notebook computers Mac Book Pro computers (notebooks) iPads Smart Boards Wireless Mic System Video/Tele Conferencing Equipment In addition, students will have access to the following health sciences application software. Table 2 Health Sciences Lab Application Software A.D.A.M. Interactive Anatomy Online iPad2 apps (i.e. Unbound Medicine's Nursing Central, Pharmacy apps) There are a number of course activities and instructional strategies that will be used in the health science career programs courses, for instance, instructors will provide the students with the following: They will provide students with iPads that are rich with course content and texts (apps). Apply techniques and theory from constructivist and problem-based learning theory to support student instruction. Provide prerecorded vodcast and podcast for students to learn difficult and tricky health science topics. Connect the nursing simulation lab with the iPad2 and apps. 2 Lastly, they will invite subject matter experts that are knowledgeable in Nursing, Radiography, Surgical Technology, Phlebotomy, Certified Nursing Assistant, Home Health Aids, and Mortuary Science to discuss current / relevant health science topics either face-to-face and / or remotely via Elluminate Live, Skype or employ the video/Tele Conferencing equipment. Faculty from the Health Science Career Programs will bring students to work in the lab on online course assignments and to participate in “real time” guest lectures and clinical demonstrations remotely. Students will have access to the equipment and software mentioned above. Phase III The third and final phase of this grant, involves the development of several tools to use to determine the effectiveness of the grant. In collaboration with the Health Science Careers faculty, the instructional designer will develop a faculty evaluation tool. After the tool has been created and tested, the instructional designer will collect faculty data and summarize evaluate the Health Science Careers faculty member and the effectiveness of their blended learning course. The results of the faculty evaluation tool will help improve instruction and student retention. The following metrics will be obtained at the completion of the semester for the following areas; preparation for employment, program of study, workforce development, occupational demand and program goals. The concept of areas and program goals were modified and taken from the Sparks & Waits (2011) report. Preparation for employment: How satisfied are Illinois employers with graduates from the Health Science Career Programs? (Employers Surveyed) Program of study: Are Health Science Career Programs students choosing programs and majors that lead to high-demand occupations? (Students Surveyed and Department of Labor) Are the Health Science Career Programs producing graduates to fill high-demand and high-paying jobs? (Students Surveyed and Department of Labor statistics)) Workforce Development: How are the Health Science Career Programs meeting the needs in customized and contract training? (Employers Surveyed) How is the Health Science Career Programs meeting the needs of employers? (Employers Surveyed) 3 How are the Health Science Career Programs meeting the workforce training needs of employers in the state and throughout the country? (Employers Surveyed) Occupational Demand: Are Health Science Career Programs producing graduates to fill high-demand and highpaying jobs? (Students and employers Surveyed and Department of Labor statistics)) Program Goals: 1. Increase the number of potential Health Science Career Programs students who take college-level courses in science and math by at least 2 percent, compared to fiscal 2010. 2. Increase student enrollment in the Health Science Career Programs by at least 2 percent compared to fiscal 2010. 3. Increase the number of Health Science Career Programs students taking blended courses or the number of blended courses offered by at least 10 percent, compared to fiscal 2010. 4. Reduce the “critical skills shortage” for the state of Illinois by providing training opportunities and increasing capacity by 2 percent. 5. Help students to graduate and attend 4-year colleges/universities or attain jobs of economic value by 2 percent. 6. Expand the use of “awards of excellence” or other initiatives that reward faculty, course, or staff for innovations designed to advance excellence and efficiency by at least 10 percent compared to calendar year 2010. 7. Increase student retention in the Health Science Career Programs by at least 2 percent compared to fiscal 2010. This data driven process will be used for tracking student and program success. Also, other instruments will be designed and used for scheduling and evaluating the distancelearning lab. Keywords: faculty professional development: health science: career programs: distance learning: occupations: student engagement: student expansion: student retention: distance learning lab: jobs economic value 4 REFERENCES Allen, E., & Seaman, J. (2010). Learning on demand: Online education in the United States 2009. Needham, MA: Babson Survey Research Group. Retrieved from http://www.sloanconsortium.org/publications/survey/pdf/learningondeman d.pdf Bonk, C. & Graham, C. (2005). Handbook of blended learning: Global perspectives, local designs. San Francisco, CA: Pfeiffer Publishing. City Colleges of Chicago (2011). The reinvention initiative: Building the foundation for success. Retrieved from http://reinventingccc.org/ Khan, B. H. (2007). Flexible learning in an information society. Hershey, PA: Information Science Publishing. Sparks, E. & Waits, M.J. (2011). 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