…Advancing Organizational Excellence!
AQA Board of
Directors
Jean Hammelev
Chair
Sonora Quest
Laboratories
Joe Mihaljevich
Vice-Chair
Avnet
Jill Howard
Secretary
Banner Health
December 4, 2012
Contact: Karen Shepard
FOR IMMEDIATE RELEASE
ARIZONA QUALITY ALLIANCE ANNOUNCES
2012 PERFORMANCE EXCELLENCE AWARD RECIPIENTS
PHOENIX, AZ (December 4, 2012) – The Arizona Quality Alliance announced today the
Recipients of the 2012 Arizona Performance Excellence Award Program.
The annual Performance Excellence Award Program recognizes organizations for excellence
in quality, performance, and outcomes. The program, modeled after the Malcolm Baldrige
Award criteria, provides not only an opportunity for recognition, but also valuable feedback
on where an organization is positioned on the quality continuum.
Charles McLane
Treasurer
CBIZ, Mayer, Hoffman
McCann, P.C.
Awards will be presented at a banquet to be held from 11:30am-1:00pm on Tuesday,
February 5, 2013 at the Chaparral Suites Resort, 5001 N. Scottsdale Road. Additional
information about the Awards is available at www.arizona-excellence.com or by calling 480874-5815.
Cheralyn Beaudry,
Ph.D.
Scottsdale Healthcare
Recipients for the 2012 Performance Excellence Award Program are:
Michael Cavanaugh
TriWest Healthcare
Alliance
Chetan Date
Honeywell
Wayne Foraker
University of Phoenix
Carl F. Herring III
Raytheon Missile
Systems
Edward Kelty
Rio Salado College
Montie Schlotterbeck
The Boeing Company
Scott Smith, Ph.D.
Deer Valley Unified
School District
Sandi Terry
BCBS of AZ
Pioneer Award for Quality
 Southern Arizona VA Health Care Systems
Category Award for Excellence
 Arrowhead Hospital - Category 4 “Measurement, Analysis, and Knowledge
Management”
Showcase in Excellence Awards
 Banner Health – ”Reducing Elective Deliveries Less than 39 Weeks”
 Maricopa County Department of Transportation – “Pavement Management
Program”
 Rio Salado College – ”Course Lifecycle Process"
 Scottsdale Healthcare – “Nursing Units Storage Areas Standardization & Supply
Scan”
 Scottsdale Healthcare – “Pressure Ulcer Reduction ICU”
 University of Phoenix – “Practitioner Doctoral Dissertation Review Process"
 University of Phoenix – “University Orientation Workshop”
 University of Phoenix – “USSC Student Official Transcript Request Process”
According to Karen Shepard, Executive Director of the Arizona Quality Alliance, “AQA is
proud to continue empowering organizations to pursue performance excellence, improve
outcomes and contribute to the economic strength of their community and state. We are
celebrating our 20th anniversary of the Arizona Performance Excellence Award Program, one
of the best methodologies available to develop a higher level of organizational
performance.”
4025 E. Chandler Blvd. #70-F10, Phoenix, AZ 85048-8829 | Ph: 480-874-5815 |Fax: 602-343-8330 | www.arizona-excellence.com
…Advancing Organizational Excellence!
Page 2
December 4, 2012
Contact: Karen Shepard
The Pioneer Award for Quality honors organizations that have established and deployed fundamental quality systems
within their operations, attaining commendable levels of performance excellence process implementation, and has a
solid approach for implementing quality in place.
The Category Award for Excellence recognizes organizations in one or more of the six categories: Leadership, Strategic
Planning, Customer Focus, Measurement, Analysis, and Knowledge Management, Workforce Focus, and Operational
Focus. In each case, the organization will achieve recognition based on its performance in that category and the results
related to that performance.
The Showcase in Excellence Award recognizes organizations for specific process excellence. This program allows
organizations to focus on each of the processes and build toward a complete quality implementation. Organizations may
apply for any organizational process they believe is exceptional, and are encouraged to relate the process to one of six
categories aligned with the Baldrige criteria.
Applications for the 2013 program will be available in February 2013.
The Arizona Quality Alliance is a 501(c)(3) non-profit corporation that advances improvement and excellence in
organizations, communities and individuals throughout Arizona, Nevada and Utah. The AQA is administered by a
professional staff under the leadership and guidance of its members and elected Board of Directors. The AQA isa also a
member of the Alliance for Performance Excellence, a national network of state programs that advance improvement in
organizations by using the Baldrige Criteria.
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4025 E. Chandler Blvd. #70-F10, Phoenix, AZ 85048-8829 | Ph: 480-874-5815 |Fax: 602-343-8330 | www.arizona-excellence.com