Associated Students
Sonoma State University
The mission of the Associated Students is to enrich the lives of Sonoma State
University students. This mission is realized through two distinct roles. First,
AS promotes students interests through advocacy and representation. Second,
as a corporation owned and governed by students for students, AS supports and sponsors a variety of
programs, services, clubs and organizations. AS encourages opportunities to enhance the development
of students through leadership participation, community service, social interaction, and the
development of individual attitudes and values.
Student Activities Lead Desk Assistant Job Description
Definition and Purpose
The Student Activities Desk on the 2nd floor of the new Student Center will serve as the epicenter for
involvement and activities for the entire SSU student body. The desk will serve to help students with
questions and getting involved with the Associated Students (including ASP, JUMP & Student
Government), Campus Life, chartered student organizations, greek life, club accounts and the HUB.
Under the supervision of the AS Executive Director, the Senior Student Activities Desk Assistant for
the Associated Students (AS) performs duties associated with the assisting students as they navigate
their involvement, get answers to questions, oversee the student staff and find direction for the offices
contained in the center.
Educational and Qualifying Experience
 Must be a currently enrolled student at Sonoma State University. All AS staff must have a
minimum cumulative G.P.A. of 2.0.
 Previous leadership experience on campus is essential.
 Ability to schedule multiple staff.
 Ability to hold fellow students accountable to policies, procedures and expectations of their
position.
 Ability to train students on on-going changes and updates to policy and procedure.
 Ability to think and act creatively.
 Ability to perform multiple tasks.
 Demonstrated effective interpersonal skills and excellent written communication skills.
 Demonstrated superior customer service.
 Ability to work independently and take initiative.
 Ability to manage and operate a multi-line phone system.
 Ability to handle cash and conduct and record accurate transactions is essential.
 Possess a positive attitude and a willingness to learn.
 Must be courteous and pleasant at all times.
 Ability to answer phones, take messages, relay information consistently and accurately.
 Ability to work effectively with and for student leaders and professional staff.
 Knowledge of general information regarding the campus and the Associated Students is essential.
 Punctuality and reliability are essential.
Computer Skills
Must have general computer skills in a Windows environment with proficiency in Microsoft Word and
excel.
Created 3/13
Essential Duties and Responsibilities
 Supervise the day to day functions of the Student Activities desk in concert with the AS Executive
Director.
 Schedule desk assistant’s shifts and hold staff accountable for attendance and performance.
 Conduct regular staff meetings and in-service trainings.
 Schedule use of Student Activities Center conference room.
 Serve as the primary reception person for all offices contained in the Student Activities Center
(Associated Students, Campus Life & the HUB).
 Answer phones and take messages for offices, staff and officers contained in the Student Activities
Center.
 Provide information to students about upcoming events, activities and programs.
 Provide information to students about ways to get involved, including AS programs, chartered
student organizations & campus wide events and programs.
 Assist student organizations with chartering and registration processes.
 Provide information to students and student groups in conducting business with the University,
including reserving rooms, reserving services, financial transactions, etc.
 Provide information to students about their club accounts.
 Record deposits for all chartered student organizations accounts.
 Distribute checks and financial documents to students.
 Provide assistance to professional staff of Associated Students, Campus Life & the HUB.
Period of Employment
Employment with this organization is of an "at will" nature, which means that the employee may
resign at any time with two weeks notice or the Associated Students may immediately discharge the
employee at any time with or without cause. Potential employees must be willing to commit to the
position through May 15th, 2015. Summer hours and academic breaks are negotiable.
Compensation and Hours
 Must be available to work 20 hours per week during normal operating hours of Associated
Students. The Senior Desk Assistant’s schedule is based on the open hours of the Student
Activities Desk, successful candidates will have a class schedule that allows them to work
consistently in the needed hours of the desk.
 The position is classified as a Student Assistant III. Minimum range starting at $10.75 per hour Maximum of 20 hours per week. No benefits.
 Pay (step) increases are designed to recognize and reward satisfactory work performance.
Satisfactory work performance will be based on performance evaluations. Performance evaluations
are conducted once a semester (twice yearly) after 300 hours of work.
 Report to the AS Executive Director.
Created 3/13