References Compiled by CIPD Library and Information Services CIPD Employee Engagement Conference 'Achieving Business Transformation through Employee Engagement' Websites http://www.cipd.co.uk/subjects/ The CIPD website provides a range of resources on subjects relating to the area of employee relations, including employee engagement and the areas of corporate and HR strategy and diversity and equality. Some of the resources which include CIPD research and practical tools, are available to CIPD members only. http://www.hrzone.co.uk/ The HR Zone is an online network of HR professionals providing extensive information and advice on all aspects of human resources, including employee engagement and employer branding. Free registration is required. http://www.management-issues.com/ Management Issues is an independent online resource which focuses on leadership, management and people issues relating to the workplace. The website offers a number of online articles and news items on the hot topic of employee engagement. Some additional services require free registration. http://www.performanceconsultants.com/sir-john-whitmore Performance Consultants’ website includes a section giving articles by its Executive Chairman Sir John Whitmore as well as information on his GROW model of coaching and other related areas. http://eu.hudson.com Recruitment, HR outsourcing and talent management company Hudson EU’s website provides information on market trends, and includes articles on the company’s research and case studies. CIPD publications ALFES, Kerstin; TRUSS, Catherine and SOANE, Emma. Creating an engaged workforce [online]. London, Chartered Institute of Personnel and Development, 2010. (Research report). Available at: http://www.cipd.co.uk/AtoZresources [Accessed 22 October 2010] ALIMO-METCALFE, Beverly and ALBAN-METCALFE, John. Engaging leadership: creating organisations that maximise the potential of their people [online]. London, Chartered Institute of Personnel and Development, 2008. (Research insight). Available at: http://www.cipd.co.uk/AtoZresources [Accessed 22 October 2010] CHARTERED INSTITUTE OF PERSONNEL AND DEVELOPMENT. Employee engagement [online]. London, CIPD, 2010. (Factsheet). Available at: http://www.cipd.co.uk/AtoZresources [Accessed 22 October 2010] CHARTERED INSTITUTE OF PERSONNEL AND DEVELOPMENT. Employee engagement in context [online]. London, CIPD, 2009. (Research insight). Available at: http://www.cipd.co.uk/AtoZresources [Accessed 22 October 2010] CHARTERED INSTITUTE OF PERSONNEL AND DEVELOPMENT. Employer brand [online]. London, CIPD, 2010. (Factsheet). Available at: http://www.cipd.co.uk/AtoZresources [Accessed 22 October 2010] CHARTERED INSTITUTE OF PERSONNEL AND DEVELOPMENT. Employer branding: maintaining momentum in a recession [online]. London, CIPD, 2009. (Hot topics). Available at: http://www.cipd.co.uk/AtoZresources [Accessed 22 October 2010] CHARTERED INSTITUTE OF PERSONNEL AND DEVELOPMENT. An HR director’s guide to employee engagement [online]. London, CIPD, 2009. (Discussion paper). Available at: http://www.cipd.co.uk/AtoZresources [Accessed 22 October 2010] CHARTERED INSTITUTE OF PERSONNEL AND DEVELOPMENT. Opening up talent for business success: integrating talent management and diversity [online]. London, CIPD, 2010. (Hot topics). Available at: http://www.cipd.co.uk/AtoZresources [Accessed 22 October 2010] CHARTERED INSTITUTE OF PERSONNEL AND DEVELOPMENT. Shared purpose and sustainable organisation performance [online]. London, CIPD, 2009. (Research insight). Available at: http://www.cipd.co.uk/AtoZresources [Accessed 22 October 2010] CHARTERED INSTITUTE OF PERSONNEL AND DEVELOPMENT. Voice and engagement: how does collective consultation contribute? [online]. London, CIPD, 2010. (Research insight). Available at: http://www.cipd.co.uk/AtoZresources [Accessed 22 October 2010] MERCER and CIPD IRELAND. Employee engagement and restructuring survey [online]. Dublin, Mercer, Dublin, 2010. Available at: http://www.cipd.co.uk/branch/ireland/resources/_Mercer-employeeengagement-survey-2010.htm [Accessed 22 October 2010] OZBILGIN, Mustafa F.; TATLI, Ahu and WORMAN, Dianah. Managing diversity in practice: supporting business goals. London, Chartered Institute of Personnel and Development, 2007. Books by other publishers BLESSINGWHITE. The state of employee engagement 2008: highlights for UK and Ireland. Burnham, BlessingWhite, 2008. Available at: http://www.blessingwhite.com/research.asp?pid=1 [Accessed 22 October 2010] DELOITTE. Retention strategies during difficult economic conditions: results from a Deloitte survey. London, Deloitte Consulting, 2008. Available at: http://www.deloitte.com/view/en_US/us/Services/consulting/consultingservices/human-capital/Total-Rewards-Consulting-ConsultantConsultants-HumanCapital/article/6aab74168800e110VgnVCM100000ba42f00aRCRD.ht m [Accessed 22 October 2010] HUDSON EU. Tackling the economic crisis: has HR learned from the past? London, Hudson Highland Group, 2009. Available at: http://eu.hudson.com/node.asp?kwd=2009-06-tackling-the-economiccrisis [Accessed 22 October 2010] INCOMES DATA SERVICES. Employee engagement. London, IDS, 2009. IRISH BUSINESS AND EMPLOYERS CONFEDERATION. The essential guide to employee engagement: how to raise employee engagement to improve organisational outcomes. Dublin, IBEC, 2008. MACEY, William H.; SCHNEIDER, Benjamin and BARBERA, Karen M. Employee engagement: tools for analysis, practice and competitive advantage. Chichester, Wiley, 2009. NAYAR, Vineet. Employee first, customer second: turning conventional management upside down. Boston, MA., Harvard Business School Press, 2010. ROBERTSON-SMITH, Gemma and MARKWICK, Carl. Employee engagement: a review of current thinking. Brighton, Institute for Employment Studies, 2009. ROBINSON, Dilys and HAYDAY, Susan. The engaging manager. Brighton, Institute for Employment Studies, 2009. ROBINSON, Dilys; HOOKER, Hulya and HAYDAY, Susan. Engagement: the continuing story. Brighton, Institute for Employment Studies, 2007. ROSETHORN, Helen. The employer brand: keeping faith with the deal. Farnham, Gower, 2009. SIROTA, David; MISCHKIND, Louis A. and MELTZER, Michael Irwin. The enthusiastic employee: how companies profit by giving workers what they want. Upper Saddle River, NJ., Wharton School Publishing, 2005. TIMMERMAN, Marc and SABBE, Charlotte. High potentials: the competitive edge within your company. London, Hudson Highland Group, 2007. TOWERS WATSON. From recession to recovery: how far, how fast, how well prepared? London, Towers Watson, 2010. Available at: http://www.towerswatson.com/research/1551 [Accessed 22 October 2010] ULRICH, Dave and ULRICH, Wendy. The why of work: how great leaders build organizations that win. London, McGraw Hill, 2010. WHITMORE, John. Coaching for performance: GROWing people, performance and purpose. (4th Edition.) London, Nicholas Brealey, 2009. Journals CHAPMAN, Kevin. Keeping the flame alive. Talent Engagement Review. Vol 1, No 1, Autumn 2010. pp29-31. CHYNOWETH, Carly. ‘Flying the flag of leadership’. Employee Engagement Today. Vol 1, No 6, July/August 2008. pp8,10-11. CLARK, Timothy. ‘Engaging the disengaged’. HR Magazine. Vol 53, No 4, April 2008. pp109-112. CRABB, Steve. ‘Home improvement’. People Management. Vol 13, No 20, 4 October 2007. pp32-33. CRAIG, Elizabeth and SILVERSTONE, Yaarit. ‘Tapping the power of collective engagement’. Strategic HR Review. Vol 9, No 3, 2010. pp510. CRAIL, Mark. ‘Survey: Running employee surveys’. IRS Employment Review. No 873, 21 May 2007. 16pp. CRUSH, Peter. ‘Rules of engagement’. Human Resources. October 2007. pp40-42. DOHERTY, Richard. ‘Making employee engagement an end-to-end practice’. Strategic HR Review. Vol 9, No 3, 2010. pp32-37. ERICKSON, Tamara and GRATTON, Lynda. ‘What it means to work here’. Harvard Business Review. Vol 85, No 3, March 2007. pp104,106-112. EVANS, Jill. ‘Ladies in waiting’. People Management. 30 September 2010. pp18-22. FAIRHURST, David. ‘Am I ‘bovvered’? Driving a performance culture through to the front line’. Human Resource Management Journal. Vol 18, No 4, November 2008. pp321-326. FENCI, Wendy and MASARECH, Mary Ann. ‘Stop spinning your wheels: increase employee engagement at your company’. Workspan. Vol 51, No 9, September 2008. pp30-34. FLYNN, Gerald. Engagement in a recession needs new skills. People Focus. Vol 7, No 3, Winter 2009. pp26-27. FOX, Adrienne. ‘Raising engagement’. HR Magazine. Vol 55, No 5, May 2010. pp34-40. FRAUENHEIM, Ed. ‘Commitment issues’. Workforce Management. 16 November 2009. pp20-25. GALPIN, Martin; STAIRS, Martin and PAGE, Nicola. ‘Whose engagement is it anyway?’ Organisations & People. Vol 15, No 2, May 2008. pp37-43. HARRIS, Paul. ‘Leadership role models earn trust and profits’. T+D. Vol 64, No 3, March 2010. pp47-50. HAYWARD, Simon. ‘Engaging employees through whole leadership’. Strategic HR Review. Vol 9, No 3, 2010. pp11-17. HOWARTH, Nige. Getting engaged. ELearning Age. April 2009. pp1415. INCOME DATA SERVICES. Deloitte sets up new employee brand team to drive engagement. IDS HR Studies Update. No 846, May 2007. pp27-29. JOHNSON, Rebecca. Home Brew. People Management. Vol 13, No 13, 28 June 2007. pp38, 40. KEEFE, Jenny. ‘Engaging hearts and minds’. Employee Benefits. January 2007. pp38-41,43. LEAHY, Lynn and CHAMBERLAIN, Neal. Surviving change. Strategic HR Review. Vol 7, No 6, 2008. pp23-29. LEVENE, Malcolm. ‘How to build authenticity’. People management. 14 October 2010. p26. LOCKWOOD, Nancy R. ‘Leveraging employee engagement for competitive advantage: HR’s strategic role’. HR Magazine. Vol 52, No 3, March 2007 (supplement). pp1-11. PEGG, Terry. ‘Creating engagement through employee benefits’. Strategic HR Review. Vol 8, No 2, 2009. pp5-12. CIPD Library control code: J74031 PRYCE-JONES, Jessica. ‘Resilience in troubled times’. Talent Management Review. Vol 2, No 8, March 2009. pp27-30. RANKIN, Neil. ‘The drivers of staff retention and employee engagement’. IRS Employment Review. No 901, 1 July 2008. 13pp. REILLY, Peter and BROWN, Duncan. ‘Employee engagement: what is the relationship with reward management?’ WorldatWork Journal. Vol 17, No 4, fourth quarter 2008. pp37-49. ROYAL, Mark and WERHANE, William. ‘Engaging and enabling employees for company success’. Workspan. Vol 52, No 10, October 2009. pp38-43. SOYARS, Maureen and BRUSINO, Justin. ‘Essentials of engagement: contributions, connections, growth’. T+D (USA). Vol 63, No 3, March 2009. pp62-65. SPARROW, Paul and BALAIN, Shashi. ‘Time to focus on performance’. Employee Engagement Today. Vol 2, No 3, Summer 2009. pp47-49. STACEY, Jennifer and MORGAN, Richard. ‘Hook, line and sinker’. Pay & Benefits. February 2010. pp28-30. SULLIVAN, Nicola. ‘Cold comfort’. Employee Benefits. August 2010. pp20-21,23-24. SYLVESTER, John. ‘The long run’. Pay & Benefits. May 2010. pp4648. TIMMS, Perry. ‘How HR made a difference at work’. People Management. 5 November 2009. p62. TOMLINSON, Gary. ‘Building a culture of high employee engagement’. Strategic HR Review. Vol 9, No 3, 2010. pp25-31. WILEY, Jack. ‘Employment engagement’. Human Resources. February 2010. pp29-32. YOUNGER, Jon; SMALLWOOD, Norm and ULRICH, Dave. ‘Developing your organization’s brand as a talent developer’. Human Resource Planning. Vol 30, No 2, 2007. pp21-29. Buy, browse or borrow from… CIPD library and information services: call +44 20 8612 6210 CIPD books: visit www.cipd.co.uk/bookstore or call +44 870 800 3366 For more information on business, governmental, HR and employment, and health and safety topics relating to Ireland, see the useful publications section on our website at: http://www.cipd.co.uk/branch/ireland/resources/usefulpubs.htm If you would like to discuss the theme of this seminar with other CIPD Ireland members, go to http://www.cipd.ie/networking The materials provided in this conference handbook are subject to copyright. They may not be copied, reproduced or transmitted in any form or by any means without the prior written permission of the CIPD.