Job Title
Line Manager
Direct Reports
Location
Date job profile
Community Investment Officer
Katherine Garrett, Senior Manager, Community Investment team
N/A
Wimbledon
September 2015
Job Purpose
To provide research, communications and stakeholder management support
to the CIPD Community Investment team.
Key accountabilities
1.
Help to develop the CIPD’s understanding of the key issues around employee
volunteering and community investment and help identify key areas where CIPD can add
value to the public debate in this area.
2.
Provide research and policy support to the CIPD’s volunteering programmes, draft
outputs (eg. including case studies and pilot evaluations) in collaboration with the
research team and other organisations/stakeholders.
3.
Support the communication around the CIPD as a Centre for Excellence on Employer
Supported Volunteering (e.g. engagement with members and other stakeholders)
including acting as a point of contact for information and communication requests.
4.
Support with stakeholder management, in particular around charity and voluntary sector
contacts, including undertaking stakeholder mapping, and representing the volunteering
activities and the CIPD at meetings and external events.
5.
Manage the department’s volunteering advisory group, including arranging meetings
and liaising with the group’s members (and researching and recruiting new members as
appropriate). Act as point of contact for members of the advisory group, get their input
into relevant areas of the CIPD’s volunteering activity.
6.
Help ensure the CIPD responds/represents the needs of the voluntary/charity sector
working with colleagues (e.g. employer solutions team)
7.
Support with policy, research and communication ideas for the volunteering
programmes. Write articles, blogs and contribute to newsletter etc. as appropriate.
Dimensions

KPI:
o
o
o

Delivery of stakeholder map and increased levels of CIPD external engagement
around volunteering/community investment.
Regular engagement of senior HR professionals in CIPD volunteering advisory group.
Delivery of written outputs, including blog posts, case studies and other
campaigning materials.
Total staff: N/A
Knowledge, qualifications and experience
The job holder will have at least 3 years relevant experience, preferably working in a charity or
community investment/CSR environment. Educated to degree level, you will have a track record of
working with a range of stakeholders.
The job holder must have excellent written and spoken communication skills as there is a need for the
post holder to produce a range of communications outputs. Diplomacy and confidentiality are also
essential.
The ideal candidate will have excellent personal and influencing skills that are required to build good
working relationships, both within the CIPD and externally.
You will have a good understanding of the major issues facing the voluntary sector and the way it
works so you can hit the ground running.
The role may require some attendance at both national and regional events, some of which may be
held outside office hours.
The job holder is required to demonstrate appropriate levels of competence and behaviours against
CIPD’s values and core competencies.
Our values are: purposeful, agile, collaborative and expert.
Our core competencies are: business awareness and professional excellence; leading myself and others;
customer centric; problem solving and decision taking; building and maintaining strong relationships;
continuous improvement and innovation; and driven to deliver.
Full details of our values and competencies will be provided at induction.
Note: This job profile is aimed at describing the core output that should be achieved in this role. It is
not intended to include specific tasks, temporary activities or projects. This generic approach in writing
overall purpose and accountabilities supports focus on key outputs and flexibility in a changing
context. Specific results to deliver each year in your role based on your job profile are listed in your
individual objectives.
You are required to demonstrate appropriate levels of competence and behaviours against CIPD’s
values and core competencies. Full details of our values and competencies are listed on our website:
http://www.cipd.co.uk/cipd-hr-profession/jobs/living-our-values.aspx