Jeffry E Drayton
2059 W 71st, Chicago, Illinois 60636
Telephone: (773) 568-2292
jeffrydrayton@yahoo.com
Skills
Customer Service—Patient Registration—Specimen Processing—Troubleshooting-TelephoneWord—Excel—Leadership—Strong Interpersonal and organizational skills- Excellent written and verbal
communication-- Ability to work to work independently and within a team environment—Automotive
skills
Work Experience:
West Suburban Hospital, Oak Park, IL (2009-2012)
Registrar, Admitting
Performed patient registration for all hospital and clinic types which included outpatients, inpatients,
and emergency room, radiology, and reference lab patients. Processed and collected payment’s from
credit cards, check’s, and cash. Scheduled patients for appointment’s and procedures. Verify patient
demographic, insurance and diagnosis information. Performed filing and patient transport.
West Suburban Hospital, Oak Park, IL (2005-2009)
Lab Support Specialist
Performed specimen processing which included patient registration entering all patient demographics,
insurance, and diagnosis information. Performed order entry entering test from requisition’s and
physician scripts. Printed labels and label appropriate specimen tubes. Sort and distributed specimens
to appropriated lab for testing. Handle telephone inquires from clients such as nursing homes, physician
offices, clinic’s, nursing units, all other ancillary departments. Faxed and filed reports, maintain supply
levels. Performed specimen sendout’s to other reference lab. Run various reports. Performed
phlebotomy. Take verbal orders from physician offices. Dispatched couriers. Verify all work for
accuracy and troubleshooting problems.
National Tire and Battery, Crestwood, IL (6/2000-11/2001)
Customer Service Advisor/Front and Rear End Technician
Serviced customer needs for tires, batteries, and all other automotive needs. Verified warranty work,
made reservations, assisted with customer’s problems and concerns. Responsible for diagnosing
problems and installation of dual exhaust system front and rear, also brakes, front end work and tires.
EXPERIENCE
Meditech, Mckesson Star, Mckesson HBOC, Mckesson Paragon, Mckesson Horizon lLab, Misys, and Sun
Quest systems. Microsoft Word, Nebo Applications
EDUCATION
Lincoln Technical Institute, Oak Lawn, IL
Automotive Certification in:
Brake & Electrical Systems
Manual Transmission & Drive Lines
Automotive Suspensions
Engine Performance
Gasoline Engines
Advanced Automotive Electronics
Fuel & Emission Systems
Air Conditioning
Service Shop Management and Procedures
Selected Accomplishment’s
West Suburban Hospital
Employee of the Quarter
Nominated for Compassionate Caregiver Award