Job Description
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Sr. Analyst, DMO
Data Management Organization (DMO)
Exempt
Manager, DMO
IT
Elmhurst
2/1/2015
Job Summary and Scope of Responsibility:
This position is responsible for support within the Data Management Organization (DMO), a Center of Excellence
for cross-functional master data in SAP-ECC, as Sr. Analyst, DMO. This role is accountable for day-to-day activities
and tasks associated with the following 4 core processes related to the change request process and system
maintenance of critical master data in SAP-ECC:
1) Daily operational MDM processes and master data maintenance (entry of new or change of existing Master
Data elements) in SAP-ECC, PDMLink, PkMS
2) On-going improvements and documentation of the MDM (Master Data Management) data standards, process
flows and supporting systems (e.g. SharePoint)
3) On-going measurement and auditing of master data content & quality
4) Providing master data training and support to end-users
This is a cross-functional support role to the organization. This role will work closely with multiple departments
including Finance & Accounting, HR, Customer Care, Manufacturing Operations, Global Sourcing, Distribution &
Logistics, Engineering and Sales & Marketing in the processing of master data change requests and the support of
end-users.
Responsibilities include:
 Processing (entry of new or change of existing Master Data elements) of master data change requests per
the standard DMO processes
 Reviewing master data change request forms for completeness and quality
 Performing master data changes in the SAP-ECC system in a timely manner with high quality
 Working with Manager, DMO to design and implement process improvements, update data standard &
process flow documentation or development of supporting system improvements (e.g. SharePoint)
 Apply knowledge of CGI business needs and organization to solve problems related to master data
 Suggest and implement solutions to business problems related to master data
 Provide analysis of business and organization implications and options for Master Data structures and
changes
 Regular interactions with multiple departments including Finance & Accounting, HR, Customer Care,
Manufacturing Operations, Global Sourcing, Distribution & Logistics, Engineering and Sales & Marketing in
the processing of master data change requests and the support of end-users
This role and the DMO team core team will be located in Elmhurst, IL with a satellite location in Nogales, MX, and
will interface with multiple locations including; Technical Service Center in Tucson, AZ; Manufacturing in Nogales,
MX; Distribution Centers in Tucson, AZ and other sites across North America as well as EMEAA and Oceania.
Essential Duties and Responsibilities:
This role is responsible for delivering world class master data quality and management in the domains we manage
to enable accurate, efficient, data-based business processes and decisions.
Responsibilities include:
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Job Description
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Data expertise in domains we manage - Materials, Customers, Vendors and others, as required
Data analysis & processing
Data project leadership & reporting
Process administration & improvement
Training
Software tool implementation and administration
Essential Duties include:
Interfacing with multiple departments including Finance & Accounting, HR, Customer Care, Manufacturing
Operations, Global Sourcing, Distribution & Logistics, Engineering and Sales & Marketing.
Administering and maintaining adherence to established master data processes.
Measuring and presenting work outputs.
Identifying gaps with the existing master data management (MDM) practices, proposing solutions and
implementing improvements.
Observing and reviewing data governance, organization, policies, standards, processes, and systems to keep
current with latest organization.
Analysis of master data for Accuracy, Completeness, Conformity, Consistency, Integrity, Timeliness,
Uniqueness and Relevance against established master data rules and definitions of usage.
Providing organizational training on master data and DMO processes, as required.
Supporting design and implementation of technology systems to automate MDM processes.
Data Processing of master data change requests in the SAP-ECC system in a timely manner with high quality
per standard DMO processes
Occasional travel required to other Chamberlain facilities.
Minimum Qualifications
Education: Bachelor’s in Business Administration, Information Systems or equivalent required.
Experience:
Must have a minimum of 5 years of experience in Business and/or Information Technology.
Minimum of 5 years of experience with SAP or equivalent ERP system.
Minimum of 5 years of experience in a manufacturing environment executing or supporting one or more of the
following:
 Finance & Accounting, HR, Customer Care, Manufacturing Operations, Global Sourcing, Distribution &
Logistics, Engineering or Sales & Marketing
Experience as a project team member or business process team member on a business or technology project a
plus
Experience in Business process design, documentation and implementation a plus
Experience in IT Technical design or development a plus
Knowledge, Skills and Abilities:
 SAP or equivalent ERP system experience is critical.
 Strong analytical, organizational and problem solving skills.
 Strong attention to detail, thoroughness and rigor in the execution of responsibilities.
 Basic understanding of one or more of the following: Finance and Accounting, HR, Customer Care,
Manufacturing Operations, Global Sourcing, Distribution & Logistics, Engineering or Sales & Marketing
processes.
 Strong communication and interpersonal skills including written and oral communications and presentation.
Must be proficient with MS Office tools (e.g. Excel, PowerPoint & SharePoint).
 Ability to work cross-functionally and to learn and adapt to new business processes, technologies, and
environments.
 Ability to effectively collaborate and partner in a global/matrix environment.
 Project management and people management skills a strong plus.
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Job Description
Travel: Ability to travel up to 10-15%; both international and/or domestic travel may be required.
Work Environment
Typical Working Conditions: The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions. The work environment is a normal
office setting. Employee frequently interacts directly with other staff members and customers during the
workday.
Essential Physical Tasks: The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of the job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
Activity
Frequency
N
Lifting/Carrying
Under 10 lbs
11 – 20 lbs
21 – 50 lbs
51 – 100 lbs
Over 100 lbs
Pushing/Pulling
Under 10 lbs
11 – 20 lbs
21 – 50 lbs
51 – 100 lbs
Over 100 lbs
Driving
Automatic Trans
Standard Trans
R
O
F
Activity
C
X
X
X
X
X
X
X
R
O
X
X
X
F
X
X
X
X
X
X
X
X
X
X
X
X
X
Vision Requirements
Close vision at 20 in. or
less
X
X
Other
Keyboard/Ten Key
Fingering (fine dexterity)
Handling (grasping,
holding)
Repetitive Motion – Hands
Repetitive Motion – Feet
Talk
Hear
Taste
Smell
N
Twisting/Turning
Reach over shoulder
Reach over head
Reach outward
Climb
Crawl
Kneel
Squat
Sit
Walk – Normal Surfaces
Walk – Uneven Surfaces
Walk – Slippery Surfaces
Stand
Bend
X
X
X
Frequency
X
Distance vision 20 feet or
more
Color vision – identify and
distinguish colors
X
Peripheral vision
Depth perception
Ability to adjust focus
X
X
X
X
X
X
X
X
X
X
Key (Based on typical week):
N – Never
R – Rarely (Less than one hour per week)
O – Occasional (1% - 33% of time)
F – Frequent (34% - 66% of time)
C – Constant (more than 66% of time)
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Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your
experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation,
ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment
that is free from any form of discriminations or harassment.
Prepared by:
Dept./Function
Date:
Approved by:
VP
Date:
Approved by:
Human
Resources
Date:
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Job Description