1 Cabinet Member Report Date: Subject: 30 September 2011 Business Improvement District BID proposals for Heart of London and Piccadilly and St James’s 1. Summary On 14 September 2011, the City Council received two Business Improvement District proposals and requests for the Council to hold a ballot of local businesses to enable the businesses to vote on the proposals. The first proposal is from the existing Heart of London BID which is currently in its second term that expires in March 2012. Its BID Renewal Proposal increases its area by including properties south of the current area. It builds upon the success of the current BID. Its main aims are to strengthen its business voice, work with the City Council to better manage the streets, promote the area, reduce business costs and communicate with businesses. The second proposal is also from Heart of London but is on behalf of businesses in Piccadilly and St James proposing a BID for Piccadilly from Piccadilly Circus to Green Park that covers properties that front onto Piccadilly and also Jermyn Street and Regent Street. Its main aims are to have a collective business voice, promote the area (particularly during 2012), reduce business costs, work with the City Council to better manage the streets and communicate with businesses. This report sets out the process described in the Business Improvement Districts (England) Regulations 2004 which both the prospective BIDs and the City Council have to follow for them to become formally established. It then describes their BID proposals which have been developed closely with service departments and reflect the good working relationship that has been established between the BID proposers and the City Council. The City Council is not required to formally agree any BID proposal, rather it can only veto BID proposals if they are contrary to formally adopted and published Council policy. These two BID proposals are generally in line with Council policies and priorities and so this report recommends that the Council formally endorses them. The Cabinet Member for Enterprise and Volunteering, who is responsible for BIDs, has declared an interest in this report. As such the Leader of the Council is asked to agree the recommendations in the report, but as improving the management of the public realm is a key priority in both BID proposals, the Cabinet Member for City Management is asked to confirm that he also supports the BID proposals. Page 1 of 10 2. Recommendations 2.1 That the Leader of the Council and City Management endorse the Heart of London BID Renewal Proposal formally submitted by the Heart of London Business Alliance on 14 September 2011 and confirm that the proposals do not conflict with formally adopted and published City Council policy. 2.2 That the Leader of the Council and the Cabinet Member for City Management endorse the BID proposal for Piccadilly and St James’s Area formally submitted by the Heart of London Business Alliance on 14 September 2011 and confirm that the proposals do not conflict with formally adopted and published City Council policy. 2.3 That the Leader of the Council request the Chief Executive as Returning Officer and “Ballot Holder” hold a renewal ballot for the Heart of London and Piccadilly and St James’s BID proposals. 2.4 That the Head of Legal and Democratic Services be authorised to complete the necessary legal agreements required for the operation of the BID Levy, Ballot and service arrangements and any other necessary matters for both proposed BIDs in consultation with the appropriate officers. Page 2 of 10 Cabinet Member Report 1 of Westminster City Cabinet Member: Date: Leader of the Council Cabinet Member for City Management 30 September 2011 General Release Classification: Title of Report: Business Improvement District BID proposals for Heart of London and Piccadilly and St James’s Strategic Director Built Environment Report of: St James’s and West End Wards involved: Policy context: Financial summary: Report Author: Contact Details: Building a Living City commits the City Council to supporting the development of Business Improvement Districts in Westminster. The cost of carrying out the ballots is about £5,000 and can be met from existing budgets. There are no other financial implications arising from this report. Mike Fairmaner Economic Policy and Area Programmes Manager City Planning Delivery Unit Tel: Email: 020 7641 3172 mfairmaner@westminster.gov.uk 2 Page 3 of 10 3. Reasons for Decision 3.1 This report describes the two BID proposals that have been submitted for the Heart of London and Piccadilly and St James’s. These complement the services already delivered by the City Council and will bring extra resources and investment into their respective areas. This will lead to better management of the public realm within the areas and should make them better able to compete with other town centres in the current economic conditions. They will also provide a representative voice for businesses that should prove useful for both the City Council and the Police. Neither of the proposals conflict with City Council policies. The Leader of the Council and Cabinet Member for City Management are asked to endorse both BID proposals and other recommendations contained in this report. 4 Background 4.1 The Heart of London BID was the first BID to be established in Westminster in February 2005. Since then, four other BIDs have been established and the three first generation BIDs comprising Heart of London, New West End Company and Paddington BIDs have all secured a second term. The Heart of London Business Alliance has now submitted a BID proposal for its third term as it currently expires in March 2012. Third term BID renewal proposals are expected from the New West End Company and Paddington next year. 4.2 The Heart of London Business Alliance has also submitted a BID proposal for the Piccadilly and St James’s areas on behalf of business in this area. This will see businesses in this area become a BID for the first time, assuming a successful vote. Because of the shared boundary with Heart of London, some businesses common to both areas and likely efficiency savings, these businesses have joined forces with the Heart of London BID to pursue joint operations across both BID areas and propose to have a joint strategic board to oversee their services. 4.3 Two BID proposals for these respective areas have been formally submitted and the City Council is statutorily bound to consider them and hold a ballot of their businesses on their behalf. Both prospective BIDs are for five years which is the maximum period allowed before requiring another ballot. BIDs can continue for an unlimited number of terms, providing they are successful in their ballots. 4.4 The process by which a prospective BID seeks to become formally established is set out below: Formal notification to the local authority and Secretary of State Request to local authority to hold ballot, which must be accompanied by: A copy of the BID renewal proposals A summary of the consultation it has undertaken with those liable for the BID levy The proposed business plan with estimates of cashflow, revenue and expenditure, the predicted budget and the contingency margin included in the budget Page 4 of 10 The financial management arrangements for the BID body and the arrangements for periodically providing information to the City Council on the finances of the BID Information to satisfy the City Council that it has sufficient funds to meet the costs of the ballot The City Council must consider whether the renewal proposals conflict with any formally adopted and published policy by the City Council. 4.5 If there is no conflict and the City Council is satisfied that the information provided by the BID body meets the requirements, the City Council must instruct the ballot holder to hold the ballot. The ballot holder for the City Council is the Chief Executive in his capacity as Electoral Registration Officer/Returning Officer 4.6 The ballots for both prospective BIDs are due to take place in early 2012. If the majority of voters in the ballot support the renewal proposals, and of those voting there is also a majority by rateable value, then the BIDs will formally start on 1 April 2012. 5. Heart of London BID Proposal 5.1 The Heart of London Business Alliance formally submitted its BID renewal proposals on 14 September 2011. Its proposed area is shown in appendix 1 which includes properties to the south and west not currently part of the Heart of London BID. This section of the report summarises their proposals and concludes that they accord with much of the City Council’s proposals for the area and the city generally and that the BID should be positively supported. The BID levy The renewal BID proposal sets a 1% levy on all businesses in the area. Business with a rateable value as at 1 April 2011 under £100,000 will not pay the levy and will therefore not get a vote. The levy will be subject to a 3% increase each year to allow for inflation and in the first year will generate nearly £780,000. The BID will last for five years. 5.2 5.3 Voluntary contributions are expected to add over £100,000 annually to the BID levy and over the five years of the renewed BID, giving a total annual budget of about £1million for each year of the BID. 5.4 The Council has no properties within the area for which it will be liable for the BID levy. The BID’s Priorities The BID’s initial focus is on the unveiling of the new Leicester Square and maximising the value of the Queen’s Diamond Jubilee and 2012 Olympics to its businesses. Its BID Proposal sets out five priorities for its third BID term: 5.5 Influencing the Agenda on a wide range of business issues to assert its impact and influence and strengthen its business voice. Page 5 of 10 Managing the Streets by creating a dedicated new business neighbourhood management team to provide a seamless street management service which responds to issues raised by local businesses. This will work with the Council’s own staff and contractors to improve the quality of the public realm and tackle issues such as crime and anti social behaviour, ticket and taxi touting, illegal street trading and street cleansing. The proposal sets out objectives to reduce crime and anti social behaviour in the area and to improve the feeling of confidence and safety in the public realm and this is to be welcomed. The new management team is to be welcomed and will comprise both Heart of London Business Alliance and City Council staff working together to tackle entrenched street management problems affecting businesses in the Heart of London. This team will be comprised of additional council staff dedicated to this area working alongside existing resources. The proposal states that the BID will work with the City Council to look at a new licensing scheme for buskers and other street performers so that illegal, low quality performers can be enforced against and removed in favour of a wider range of more interesting entertainers. This is to be welcomed, although in effect it is likely to be a new procedure rather than a new licensing scheme to open up the use of the Council’s own premises licensing arrangements for appropriate regulated entertainment. The BID has commissioned a Public Realm Vision and Plan for their area to look at the opportunities for further public realm improvements and states that the BID will also work with the Council to reduce street clutter in the area and deliver their part of the Leicester Square management plan for the new square once this has been agreed with the City Council. Again, this is to be welcomed. Positioning and Promoting to support businesses encourage investment and tourism to increase footfall, dwell time and expenditure. The BID has developed a three pronged marketing strategy that will promote the BID area as a vibrant part of the West End through working with the West End Marketing Alliance and the Mayor’s promotional agency London and Partners, promote its iconic locations such as Leicester Square (particularly in connection with film premieres), Piccadilly Circus and Shaftesbury Avenue and promote the range of businesses in the area. As part of this, the BID will develop a calendar of events for the new Leicester Square to generate footfall and increase dwell time and will look to host a major interactive attraction every Christmas. Connecting with Business to provide a two way communication of intelligence between the BID organisation and its businesses to be able to resolve issues and engage with its members. This includes the Heart of London Crime Reduction Partnership with the Police and the City Council and also by employing Ambassadors to liaise with businesses and also to report issues and problems to the Council, Police and other agencies. Driving down costs for its businesses by specialist procurement and schemes such as Smart Green business and corporate social responsibility schemes. The Proposal will continue the current recycling scheme and will introduce a new Page 6 of 10 Zero–2-Landfill scheme to increase recycling opportunities and reduce the amount of waste and associated traffic involved in taking waste to landfill sites. 5.6 5.7 5.8 All of these proposals align with the Council’s own priorities and policies and can be supported and so the Cabinet Members are asked to endorse the BID proposal. Ballot Timetable The ballot period lasts for four weeks and is due to start on 24 January and finish on 23 February 2012. The ballot will be managed by the City Council. Governance Arrangements The BID will be overseen by the Heart of London Business Alliance Board of Directors that comprises BID levy payers, land owners and the Chief Executive of the Heart of London Business Alliance. Also on the Board is a St James’s Ward Councillor (Cllr Hyams who is a Director) and an observer from the local residents Association. The Strategic Director Built Environment also has a place on the Board as an observer and nominates an appropriate officer of the City Council to represent her at Board meetings. 6. Piccadilly and St James’s BID Proposal 6.1 The Heart of London Business Alliance, on behalf businesses in Piccadilly and St James’s has formally submitted a new BID proposal for the area on 14 September 2011. Its proposed area is shown in appendix 2 and essentially includes business that front onto Piccadilly, Jermyn Street and Regent Street. This section of the report summarises their proposals and concludes that they accord with the City Council’s proposals for the area and the city generally and that the BID should be positively supported. 6.2 The BID levy The BID proposal sets a 1% levy on all businesses in the area. Businesses with a rateable value under £150,000 on 1 April 2011 will not pay the levy and will therefore not get a vote. The levy will be subject to a 3% increase each year to allow for inflation and in the first year will generate about £760,000. The BID will last for five years. 6.3 Voluntary contributions are expected to add about another £100,000 to the BID levy every year over the five years of the BID. The annual income generated is expected to be nearly £1 million over the five years of the BID. 6.4 The Council has no properties within the area for which it will be liable for the BID levy. 6.5 BID Services The BID’s initial focus is holding a Royal Street Party to celebrate the Queen’s Diamond Jubilee and to host events and ensure the businesses in the area remain able to operate during the Olympics. The current scheme to make Piccadilly two way for traffic will be completed in 2012 and this should provide a much better pedestrian environment. The timing of this BID proposal therefore fits in very well and will help continue in the transformation of Piccadilly to Page 7 of 10 become a more integrated part of the West End. It will share boundaries with both the Heart of London BID at Piccadilly and Haymarket and also with the New West End Company at Old Bond Street and Piccadilly/Regent Street. The BID Proposal sets out has five priorities for its BID term: Influencing the Agenda on a wide range of business issues to meet the collective ambitions of businesses in the area. Businesses in the area are obviously concerned about the impact of the Olympics on their businesses. Some, especially Fortnum and Mason’s have suffered from protests and demonstrations and the proposed BID will provide for better and more immediate communication between businesses when incidents occur. Positioning and Promoting to raise the profile of the area and enhance its reputation as a commercial and shopping destination and business location. The BID will develop a strategy for destination marketing to put the area on the international and national stage as a destination at the heart of the West End. This will be through the West End Marketing Alliance and by working with London and Partners but also at a more local level by working with the Jermyn Street and Regent Street Associations. The BID will look to host major events during the course of 2012 and beyond and these will include Christmas lights in the area. Driving down costs for its businesses by specialist procurement and schemes such as waste collection and recycling and corporate social responsibility schemes. The BID will benefit from being able to take advantage of existing and proposed schemes in the Heart of London BID, including waste recycling and also savings arising out of joint procurement opportunities. Managing the Streets by creating a dedicated new business neighbourhood management team to provide a seamless street management service which responds to issues raised by local businesses. This will work with the Council’s own staff and contractors to improve the quality of the public realm and tackle issues such as crime and anti social behaviour, rough sleeping and contingency planning for major incidents. This will include employing Ambassadors to liaise with businesses and report problems and issue to the City Council and other agencies. The BID may also provide additional cleansing services. The new management team is to be welcomed and will comprise both BID staff and City Council staff working together to tackle entrenched street management problems affecting businesses in the Heart of London. This team will be comprised of additional council staff dedicated to this area working alongside existing resources. Connecting with Business to provide a two way communication of intelligence between the BID organisation and its businesses to be able to resolve issues and engage with its members, particularly in relation to the Olympics and planned demonstrations. 6.6 All of these align with the Council’s own priorities and policies and can be supported and so the Cabinet Members are asked to endorse the BID proposal. Page 8 of 10 6.7 6.8 Ballot Timetable The ballot period lasts for four weeks and is due to start on 24 January and finish on 23 February 2012. The ballot will be managed by the City Council. Governance Arrangements The BID will be overseen by a new Heart of London Business Alliance Board of Directors that will comprise BID levy payers and land owners from both areas and the Chief Executive of the Heart of London Business Alliance. It will have equal representation of businesses from both BID areas. Also on the Board will be a St James’s Ward Councillor (Cllr Hyams who is also a Director) and an observer from the local (Leicester Square) residents association. The Strategic Director Built Environment also has a place on the Board as an observer and nominates an appropriate officer of the City Council to represent her at Board meetings. 6.9 The BID will work with existing Street Associations, particularly the Jermyn Street and Regent Street Associations, as the BID will include businesses that are currently members of these two associations. Business will not be liable to pay both a BID levy and a Street Association membership, and BID levies will be ringfenced for use by the Associations in lieu of lost membership fees. The Associations will be involved in the business management structure set up to run the BID. 7. Financial implications 7.1 The services provided by the BIDs will be integrated with services provided by the City Council. Other than staff time spent on negotiating the precise details of their provision, the services will not cause additional cost to the City Council. 7.2 The cost of holding the ballot for the BID is estimated at up to £10 per vote, totalling about £5,000, and this can be met from existing budgets. The Business and Improvement Districts (England) Regulations 2004 require the City Council to pay for the ballot, which is only recoverable in the event of a very low turnout of votes supporting the renewal BID proposal. 7.3 The City Council will be responsible for collecting the BID levy through the existing business rates system into a ring fenced BID fund before passing over to each BID. The City Council’s contractor, Capita, will collect the levy and pass it onto the BID, for which each BID will pay an annual fee to Capita. 7.4 There are no Council occupied properties within the BID areas that will be liable for the levy. 8. Legal implications 8.1 Legal agreements between the City Council and the two BIDs will need to be drawn up to cover: the BID levy collection, and the service specification for cleansing and highways services which the City Council will continue to deliver throughout the BID period, subject to periodic review and consultation with the BID. Page 9 of 10 8.2 The Heart of London BID proposal contains the necessary information as set out in the regulations (see paragraph 4.4 of this report) and as these proposals are not considered to conflict with City Council policies, then the City Council is obliged to hold a ballot to enable the affected businesses to vote on the BID proposals. 8.3 The Piccadilly and St James’s BID proposal contains the necessary information as set out in the regulations (see paragraph 4.4 of this report) and as these proposals are not considered to conflict with City Council policies, then the City Council is obliged to hold a ballot to enable the affected businesses to vote on the BID proposals. 9. Ward Member Consultation 9.1 Ward Member consultation has been carried out on the BID proposals and the following comments have been received. 9.2 Councillor Glanz welcomes the positive contribution that the Heart of London BID has made to date and the proposed BID for Piccadilly. He asks whether the inclusion of the Burlington Arcade is something which has been discussed and agreed with the New West End Company. 9.3 Officers’ response: This has been discussed with the NWEC BID even though the Burlington Arcade has never been part of the NWEC BID. The boundary of the BID on the north side of Piccadilly has been drawn with reference to the boundary of the NWEC BID. 9.4 Councillor Mitchell also welcomes the renewal of the HOL BID and the proposed BID for Piccadilly. He emphasises the need for them to engage with local residents in and adjacent to the BID area. 9.5 Officers’ response: The Heart of London Board already includes a resident representative from their area. Officers have asked if the new proposed Board that will be formed to oversee both BIDs also includes a resident representative from the Piccadilly and St James’s BID area and have been informed that when the new Board is established the Board will take decisions on who attends as observers. If you have any queries about this report or wish to inspect any of the background papers, please contact: Mike Fairmaner Background Papers BID Regulations 2004 HOL BID Proposal and letter dated 14 September 2011 Piccadilly and St James BID Proposal and letter dated 14 September 2011 Page 10 of 10