Sarika Anand
E-Mail:
sarikabhatti_singh@yahoo.co.in ~ Mobile: +91-9971664040
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Assignments in Sales & Marketing / Customer Relationship Management with an
organisation of repute
PROFESSIONAL OVERVIEW
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A result oriented professional with nearly 6 years of experience in Sales, Customer Relationship Management
& Team Management.
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Presently working with Indiamart Intermesh Ltd, Delhi as Asst .Manager Customer Care
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Possess excellent interpersonal, communication and analytical skills with demonstrated abilities in team
management & customer relationship management.
Exposure in planning sales activities for related products and accelerating the business growth.
Abilities in cementing healthy relationship for generating business, leading towards accomplishing business
and corporate goals.
AREAS OF EXPERTISE
Sales & Marketing
 Analysing business potential & executing plans to drive sales in achieving desired targets for the services
products.
 Identifying new streams for revenue growth & developing sales plans to build consumer preference.
 Tracking competitor activities and providing valuable inputs and new features addition for finetuning the
selling and marketing strategies and devising effective counter strategies.
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Coordinating with the branch and sales department in business expansion.
Business Development
 Handling, qualifying and pursuing business opportunities through market surveys and mapping as per
targeted plans as well as through lead generation.
 Monitoring, qualifying and pursuing business opportunities through market surveys and mapping as per
targeted plans as well as through lead generation & achieving market share.
EMPLOYMENT RECORD
Jun’09-Oct’10 with AskLaila.com (Four Interactive Pvt. Ltd.) as Team Leader
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Asklaila.com. is the business to business search engine company. To conduct the Business as a Tele Sales
executive and with the help of Team Sprit to collect the required sales target, Business development by tele
calling tricks.
Workout the area wise sales potential for the assigned area with development of new customer interaction
skills and to improve the sales in the assigned time frame.
Handling a team of 4 Telemarketing executives and execute all plans & activities, device strategies, coordinate
between marketing and Tele-Calling staff for smooth and effective sales.
Monitor day to day activities and take appropriate and prompt decisions as corrective steps.
Jul’07-Jun’09 with Justdial Pvt. Ltd, as Sr. Telemarketing Executive
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Justdial Pvt. Ltd. is the business to business search engine company. To conduct the Business as a Tele Sales
executive and with the help of Team Sprit to collect the required sales target, Business development by tele
calling tricks.
Workout the area wise sales potential for the assigned area with development of new customer interaction
skills and to improve the sales in the assigned time frame.
Jun’06-Mar’07 with Autotech (DSA of Axis Bank Ltd.) as Team Leader
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Autotech is the DSA of UTI Bank Ltd selling personal loans through telecalling setup.
To ensure result oriented follow-up with UTI Bank, to facilitate execution of sales.
To supervise & coordinate Tele-calling and Sales departments.
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To execute all plans & activities, device strategies, coordinate between marketing and Tele-calling staff for
smooth and effective sales.
Monitor day to day activities and take appropriate and prompt decisions as corrective steps.
Jun’04-May’06 with HBL Global Pvt. Ltd. as Telemarketing Executive
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HBL Global Pvt. Ltd is the marketing division of HDFC Bank Ltd selling credit cards through telecalling setup.
To ensure result oriented follow-up with FOS to facilitate execution of sales.
EDUCATION
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One year Diploma in Fashion Designing from LISA Institute of Fashion Technology, New Delhi
B.A. (Pass) from Delhi University in 2004
COMPUTER SKILLS
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Knowledge of following:
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Windows Operating System
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MS-Office, Internet Applications & E-Mail.
PERSONAL DOSSIER
Address
Date of Birth
Languages Known
Marital Status
Hobbies
Current CTC
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M.B.189 Shakarpur Delhi-110092
30th March 1982
English, Hindi, & Punjabi
Married
Dancing, Watching TV
Rs.183000/- PA
Date:
Place:
Sarika Anand