Mohan Jhangra
Address: WZ-10, A-201 Street no 16
Sadh Nagar Palam Colony New Delhi
Email : maddy6147@gmail.com
Contact No. : +91 8447-151414
OBJECTIVE
To grow and work smartly in the progressive organization which provide healthy and challenging working
environment where I can give sincere, dedicated and the best service with full efforts and efficiency to achieve the
goal of team and the company.
PROFESSIONAL PROFILE
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Professional experience in Sales & Marketing, Business Development Support, Channel Management and
Client Relationship Management. Currently working In Future Telecommunication Pvt. Ltd. As – REGIONAL
MANAGER (Sales)
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Proficient in managing & leading teams for running successful service operations & experience of implementing
procedures for business excellence.
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Manage end-to-end client relationship including pitching, invoicing, payment collection, program activations and
result tracking.
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Resourceful in mapping client requirements & troubleshooting problems. Adept at carrying out market research
and analysis to draw relevant conclusions and assist in development of Marketing / Product Management
strategies.
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A proactive planner with abilities in devising effective strategies for augmenting business, identifying and
penetrating new market segments, promoting products for business excellence.
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Excellent communication & interpersonal skills, with proven abilities in leading motivated teams towards
achievement of organisational goals. Good debugging skills and ability to adapt to new technologies.
PROFESSIONAL EXPERIENCE
Future Telecommunication Pvt. Ltd. (April’13 – Till Now)
Handygo Technologies Pvt. Ltd. (March’12 – March’13)
One97 Communication Pvt. Ltd. (June’09 – March’12)
Sony India Pvt. Ltd. (August’07 – December’08)
Regional Manager - Sales
Assistant Manager – Marketing
Team Leader – Sales & Marketing
Service Engineer - CRM
AREA OF EXPOSURE
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Business Operations
Managing customer service operations inclusive of conceptualizing & implementing plans; managing teams with
focus on achieving revenue targets & service delivery metrics.
Implementing policies & procedures; developing / streamlining systems.
Taking escalations for resolving critical issues; ensuring that areas of concern are worked upon for improved
service levels.
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A team player with strong interpersonal skills. Possess a flexible and detail oriented attitude .
Guiding and training Partners to accomplish set revenue and business targets.
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Enabling business growth by developing a network of Channel Partners across assigned territories.
Preparing MIS reports to facilitate strategic decision making by management.
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Business Development Support
Analyzing business potential, conceptualizing strategies to drive sales, augment sales & service revenue and
achieve desired targets.
Monitoring competitor activities and devising effective counter measures.
Identifying new market segments and tapping profitable business opportunities.
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Client Relationship Management
Interfacing with Corporate for ascertaining requirements and delivering need based product solutions.
Maintaining excellent relations with clients to generate avenues for further business.
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Team Management
Managing & monitoring the performance of teams to ensure efficiency in process operations and meeting of
individual & group targets.
Determining training needs of employees; conduct suitable training programs to enhance their operational
efficiency leading to increased productivity.
JOB ERRANDS
Significant Highlights across the tenure include:
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Heading sales functions of North Region.
Prospecting, identifying and developing new clients
Experience in preparation of responses for RFP/RFI/RFQ
To define, develop and implement programs, to enhance usage and loyalty resulting in higher stickiness and
revenues.
Analyze the local competition and expand business opportunities.
Responsible for opportunity management within the accounts
Analyzing leads and opportunities to identify prospects and strategize sales pitch
Competent in several administrative work aspects, manpower management and development, systems set-up
and procedural streamlining.
To define, develop and implement product launch, programs and campaigns to achieve revenue targets.
Maintains good long term relations with existing and new clients
To participate actively in sales calls and bid reviews as appropriate and contribute to the rapid growth of sales,
demonstrating excellent account and relationship management and ‘closing skills’ to the team.
Scrutinize and interpret MIS / data to understand usage.
Formulating business strategies for Promotion of existing Products / Services
An excellent communicator, problem solver and trainer with strong interpersonal, coordination and leadership
skills.
Regular reporting of the ongoing activity to Senior Management.
Sales and marketing activity in the assigned territory and accelerating the business growth to increase
profitability.
Initiate business development strategies and coordinate actions with Regional sales team to influence the
market and maintain a healthy sales pipeline and backlog.
Adaptive and ability to work in a team or manage a team
Coordinating and maintaining the Team, to define, develop and implement programs to enhance usage and
loyalty resulting for revenue.
Market research to understand trends, competition, and critical success factors to win in the market.
Continuous innovation of fresh ideas and their implementation to bring revenue
Preparing materials (presentations, outlines, proposals)
Use sales forecasting and strategic planning to ensure the sale and profitability of products, lines, or services,
analyzing business developments and monitoring market trends.
Evaluating customer research, market conditions and competitor data.
Analyze reports, identify opportunities and diagnose problems
Provided leadership/ guidance to the Sales Team for achievement of sales and collection targets.
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SKILLS
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Delivery focused
Strong sense of team
Ability to multi-task and work under pressure
Ability to make cutting edge presentations
Business Development experience for managing commercial relationships with partners
Cross-Functional Team Management
A willingness to be flexible and take on challenging projects against tight deadlines
Computer Proficiency in MS-word, Excel, Access, PPT,Outlook etc
KEY STRENGTH
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Good organizational and co-ordination skills.
Account penetration & Customer satisfaction
Handle critical situation in the organization and adaptable to circumstances
Good debugging skills and ability to adapt new technologies.
Individual contributor
A Team player with strong interpersonal skills
EDUCATIONAL QUALIFICATION
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M.B.A.in Marketing from Bharati Vidyapeeth University-Pune, Distance Education(Done with 1st Division in
2011)
B.E in Electronics & Communication from M.D.U. (Done with 1st Division in 2007)
PERSONAL FACET
Date of Birth
Gender
Marital Status
Language Known
Passport
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12-09-1986
Male
Married
Hindi & English
Available
MOHAN JHANGRA
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