Chapter 18:
Change Leadership
1. Define the key terms. (Hand Written)
Action research
Bottom-up change
Change agent
Changing
Commercializing innovation
Constructive stress
Creativity
Destructive stress
Force-coercion strategy
Incremental change
Innovation
Job burnout
Learning organizations
OD interventions
Organization development
Performance gap
Personal wellness
Planned change
Process innovations
Product innovations
Rational persuasion strategy
Reactive change
Refreezing
Shared power strategy
Strategic leadership
Stress
Stressors
Top-down change
Transformational change
Type A personality
Unfreezing
Workplace rage
2. Write a response to each of the following: (Hand Written)
a) Describe the roles that strategic leadership, creativity, and innovation play in contemporary
businesses.
b) Explain the innovation process and the characteristics of highly innovative organizations.
c) Discuss the role of the organizational change agent, and describe different models of change
leadership and how they are related to successful change efforts.
d) Identify and describe organizational forces and targets for change.
e) Identify and explain the phases of the planned change process.
f) Compare and contrast alternative planned change strategies, and discuss the advantages and
disadvantages associated with each.
g) Explain why people resist change and discuss methods for dealing with such resistance.
h) Identify the challenges of technological change.
i) Explain the nature of organization development, present a general model of the organizational
development (OD) process, and explain the action research foundations of OD.
j) Describe specific types of organizational development interventions.
k) Define stress and stressors, identify potential sources and consequences of stress, and
describe alternative stress management strategies.
Monday – Week Ahead Due
Wednesday
Leadership Challenges
Assignment: As a newly appointed manager in
any work setting, you are liable to identify things
that “could be done better” and to have many
“new ideas” that you would like to implement.
Based on the ideas presented throughout our text,
how should you go about effecting successful
planned change in such situations? You will be
asked to present this to the class today.
Tuesday - Quiz
Lecture and classroom involvement:
Leadership Challenges
presentations
Thursday
Lecture and classroom involvement:
Leadership Challenges - presentations
Continue of group activity - present
Friday
Lecture and classroom involvement:
Leadership Challenges – Presentations
Lecture and classroom involvement:
Leadership Challenges presentations
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