2013 Teleconference Schedule
(v 08-10-2013)
REGISTER FOR TELECONFERENCES ON OUR HOMEPAGE
Find materials for these teleconferences at our website
January 11, Noon-1 pm CT
The Impact of the 2012 Election: What to Anticipate in 2013
Paul Keckley, PhD, Executive Director, Deloitte Center for Health Solutions, Deloitte Consulting LLP. Dr.
Keckley provides his insight into what’s on the post-election horizon, as well as implications of the fiscal cliff
to providers and healthcare organizations.
January 15, 1-2 pm CT
Privacy & Security Outlook for 2013
Mac McMillan, co-founder and CEO of CynergisTek, Inc., and current Chair of the HIMSS Privacy &
Security Policy Task Force. Mac provides an overview and analysis of the key issues that could impact the
healthcare industry in 2013. Doing a chronological analysis of events from security breaches to new rules
to enforcement actions to lessons learned from OCR audits combined with the evolution of the threat and
health IT ecosystem, a challenging terrain may be ahead for healthcare executives. Incident costs rob
valuable resources from positive care initiatives and healthcare cannot continue to afford them.
January 16, 1-2 pm CT
Where Ethics, Economics and Effectiveness Intertwine: A New Look at Person-Centered Care
Michael Millenson, President, Health Quality Advisors, LLC, and adjunct faculty at the Kellogg School of
Management at Northwestern University. Terms like person-centered care, patient-centered care and
medical consumerism are often used interchangeably. But the way individuals interact with the healthcare
system is very different when they're a patient, a consumer or a clinical partner. For providers in a bundled
payment, ACO-modeled world, understanding where these separate threads remain distinct and where they
intertwine is critical.
January 21, 1-2 pm CT
SI-Cerner Users Collaborative No. 50: Wireless Connectivity Between Smart Pumps and Millennium
Bobbie Carroll, and Sarah Giga, Children's Hospitals & Clinics of Minnesota. Children's Hospitals and
Clinics of Minnesota implemented a comprehensive bar code medication administration (BCMA) for all
medications. Using BCMA for “pills, shots, drops, and IV medications” to validate 5-rights is not new. The
innovation Bobbie and Sarah discuss is going to the next level for infusions by wirelessly transmitting the
physician’s orders to pre-program the smart pump and automatically transfer infusion data back to the
electronic medical record (EMR).
January 23, 1-2 pm CT
Using Technology to Reinforce Cybersecurity at Intermountain Healthcare
Jared Rhoads, Senior Research Specialist, CSC, and Karl West, Chief Information Security Officer,
Intermountain Healthcare. Vulnerabilities with mobile devices, portable media, and medical devices give
cybercriminals the opportunity to commit financial theft, identity theft or cause malicious damage to
equipment. To protect patient information and ensure safety, organizations need to take decisive action.
Jared and Karl discuss the newest risk areas facing healthcare organizations and share tips on how to use
technology to bolster cybersecurity.
January 29, 1-2 pm CT
The National Quality Forum eMeasures Collaborative
Rosemary Kennedy, VP, Juliet Rubini, Senior Project Manager, and Beth Franklin, RN, MS, Senior Director,
Health Information Technology, National Quality Forum. Rosemary, Juliet and Beth discuss the eMeasure
Collaborative project, a public initiative bringing together stakeholders to advance knowledge and promote
best practices surrounding development and implementation of electronic quality performance measures.
The Quality Data Model (QDM), the standard structure for eMeasures, and Critical Paths project that looked
at patient safety and care coordination are also presented.
January 30, 1-2 pm CT
The Future of Data Exchange: HIE and Direct
John Stanley, MBA, Principal, Impact Advisors. Meaningful Use and Accountable Care programs call for
increased capacities for secure exchange of clinical and operational information between different settings
and providers of services to drive increased efficiency and improved outcomes. Many HIE solutions have
been developed to address this exchange, but the Direct Project has quickly emerged as an alternative for
many use cases. This talk reviews the fundamentals of HIE approaches and Direct, and how they can
augment each other in providing a comprehensive and effective data exchange solution.
February 1, 3-4 pm CT
PMO Collaborative No. 2: Project Prioritization Methods
John Kocon, Vice President, Enterprise Program Management Office, Catholic Health Initiatives
(moderator), Joel Verinder, PMP, Director, Portfolio Management Office, Texas Health Resources,
Johnathan Nielsen, Senior Director, Programs & Projects Management Office, Dignity Health, and Ramon
Martinez, Director, Project Management Office, BayCare Health System. This interactive discussion
focuses on sharing existing practices to prioritize complex project portfolios. Topics include: which projects
are prioritized; the project prioritization process “summary;” and criteria used to prioritize projects.
February 5, 1-2 pm CT
The Challenge of Clinical Data Integration
Michael Kamerick, Specialist Leader, and Aaron Abend, Director, Deloitte Consulting LLP. Success in the
accountable care world requires analytics that are fundamentally different than those used to succeed in the
fee-for-service world. Integrating data to provide these analytical views requires the combination of data
through a technical framework and institutional governance. Michael and Aaron describe work at various
hospital systems facing different data integration challenges and explain how these institutions developed
the organizational governance to begin the development of integrated data resources for accountable care.
Use cases will include UCLA, the Northern New England Accountable Care Collaborative, and UMass
Memorial Health Care.
February 12, 1-2 pm CT
The Role of Information in Managing Healthcare Delivery
Dan Carmel, Head of Enterprise Content Management Strategy and Solutions at Autonomy, an HP
company. Dan describes and provides case studies of how organizations can augment electronic health
records with a searchable, patient-centric view of all unstructured information, and automate content centric
processes such as admissions, case management, remediation of insurance claims, clinical trials,
satisfaction and other surveys to improve patient care, outcomes and operational efficiency.
February 18, 1-2 pm CT
SI-Cerner Users Collaborative No. 51: Developing and Implementing a Cloud-based SIRS Alert
Chris DeFlitch, MD, CMIO, Vice-Chair, Department of Emergency Medicine, Co-Founder, CIHDS (Penn
State Center for Integrated Healthcare Delivery Systems), and Matthew Loser, Lead Analyst, Penn State
Hershey Medical Center. Penn State Hershey Medical Center worked with Cerner to help develop and test
their “cloud” solution to send alerts to staff warning of patients with potential for SIRS or Sepsis. The
solution went live in September and the feedback has been very strongly positive. Chris and Matthew
discuss the process used to customize the solution for their location and how it can work for you.
February 21, 1-2 pm CT
Business Intelligence: Influencing Change?
Joe Van De Graaff, Research Director, Business Intelligence, KLAS. With each passing day business
intelligence (BI) becomes more important in healthcare. Join Joe for a discussion about BI to learn about
vendor performance, recent BI projects, and the influence of BI in healthcare.
February 26, 1-2 pm CT
Patient Registries and Analytics - Ministry Saint Joseph’s Hospital
Andrew Weier, Director of Quality Analysis and Decision Support, Ministry Saint Joseph’s Hospital.
Tracking patients across the continuum of care is complex, and is more difficult when the care crosses
organizations. Ministry Saint Joseph’s Hospital has worked with Marshfield Clinic to assure high quality of
transparent care for decades. Andrew reviews internally developed registries to track patients, as well as
dashboards used to track performance and outcomes across the system. He also reviews analytic works to
estimate the impact of Value Base Purchasing on MHC.
February 27, 1-2 pm CT
The IOM Report: Best Care at Lower Cost
Jim Conway, Principal, Pascal Metrics and Adjunct Lecturer, Harvard School of Public Health, and David
Classen, MD, MS, Associate Professor of Medicine at the University of Utah and CMIO, Pascal Metrics. In
September 2012, the IOM Committee on the Learning Health Care System in America released the product
of its deliberations with the report “Best Care at Lower Cost.” Identified are three major imperatives for
change: The rising complexity of modern health care, unsustainable cost increases, and outcomes below
the system’s potential. Emerging tools like computing power, connectivity, team-based care, and systems
engineering techniques make the envisioned transition possible, and are already being put to successful
use in pioneering healthcare organizations. A review of the findings and the journey forward will be
presented by a member of this committee and a member of IOM Committees on Patient Safety and Health
IT.
February 28, 1-2 pm CT
Clinical Intelligence - How Do We Get There From Here
Richard Gibson, MD, Chief Healthcare Intelligence Officer, Providence Health & Services, and Dale
Sanders, Senior VP, Healthcare Quality Catalyst, provide an overview of the two organizations’ partnership
to deliver the data warehousing technology, data visualization, and framework for data exploitation to
support the Providence mission of improving quality, increasing access, and reducing the cost of care in the
communities it serves - from Alaska to southern California. Including the recent affiliation with Swedish
Health Services, the combined scope of services includes 32 hospitals, 350 physician clinics, senior
services, supportive housing and many other health and educational services. The combined health system
employs more than 64,000 people and provides over 7,000 licensed beds. Dale provides an overview of the
technology and methodology while Dr. Gibson discusses Providence's vision and goals for data-driven
healthcare, and the role that their data approach is playing in that vision, including lessons-learned so far.
March 7, 1-2 pm CT
Center for Healthcare Informatics and Policy, Weill Cornell Medical College
Rainu Kaushal, MD, MPH, Executive Director Center for Healthcare Informatics and Policy, Weill Cornell
Medical College. Healthcare informatics is an important component of federal healthcare policy. The new
Weill Cornell Medical College Center for Healthcare Informatics Policy aims to improve health and
healthcare through the research, education, innovation and use of informatics and technology. Learn about
what we can expect to see from this new program.
March 13, 1-2 pm CT
How Social and Mobile Technologies are Transforming Healthcare
Harry Greenspun, MD, Senior Advisor for Health Care Transformation and Technology, and Quinn
Solomon, Senior Manager, Deloitte Digital, Deloitte Consulting LLP. The convergence of technology growth
with the rollout of ACA has caused a healthcare digital revolution. Mobile and social technology are being
utilized to increase healthcare convenience, promote overall health, and reduce costs. From improvements
in care coordination and patient-focused mobile apps to remote patient monitoring and video appointments,
this technological transformation offers many benefits to healthcare.
March 14, 1-2 pm CT
BI Analytics: Creating the Enterprise Competency Center
Jason Joseph, Director, Informatics and Analytics, Spectrum Health, and Tina Esposito, Vice President,
Center for Health Information Services, Advocate Health Care. One of the more important yet challenging
aspects of establishing a strong Business Intelligence program is aligning people and priorities across
functions (analytics and informatics) around a common organizational vision. Viewpoints are provided from
both Spectrum Health and Advocate Health Care’s respective approaches to collaboration, organizational
design, and communication across IS, analytical teams, and business units in aligning with business needs
and organizational vision. Challenges and tactics to overcome obstacles and align support in a complex
and rapidly evolving space are highlighted.
March 21, 1-2 pm CT
Can the CDS Collaborative for Performance Improvement Advance Your Quality Improvement
Efforts?
Jerome A. Osheroff, MD, FACP, FACMI, TMIT Consulting, LLC. More than 200 participants (including many
SI members) are engaged in the CDS Collaborative for Performance Improvement, which is focused on
helping many inter-dependent stakeholders accelerate the successful use of clinical decision support (CDS)
to improve care delivery and outcomes. The Collaborative is supporting the ONC CDS4MU project
(developing tools and resources for CDS-enabled quality improvement for Meaningful Use), and also the
CHCF-funded 'Closing the Gap' project (to address CDS recommendations in a recent IOM report). Dr.
Osheroff, (the Collaborative's founder), will provide an overview of the initiative and the offshoots mentioned
above, outline opportunities for SI members to engage, and facilitates a discussion to help participants take
advantage of these opportunities.
March 27, 1-2 pm CT
Trends in Clinical Quality Measurement
Ferdinand Velasco, MD, Chief Medical Information Officer, Texas Health Resources, and Maggie Lohnes,
HIMSS. As progress toward healthcare reform continues, clinical quality measurement will grow in
importance. This teleconference reviews the key roles of measure stewards, the National Quality Forum,
the Center for Medicare & Medicaid Services, along with other key stakeholders. Important trends in clinical
quality measurement, including the movement toward electronic measures, are also discussed. And Dr.
Velasco and Maggie outline implications for healthcare provider organizations.
March 28, 1-2 pm CT
Capturing and Reporting Pricing and Outcomes Data
Melinda Ashton, MD, FAAP, Vice President, Patient Safety and Quality Services, Hawai’i Pacific Health.
High levels of quality improvement coupled with significant savings as Hawai’i Pacific Health, a Stage 6
facility on the HIMSS Analytics EMRAM scale, changed the way it provided care and started tracking gains,
both clinical and financial. They have demonstrated an annual ROI from EHR of nine percent over 10
years. Beyond inpatient and outpatient, IT supports patients viewing lab results, educational materials,
appointment scheduling and health maintenance reminders. Results include: reduced write-offs by $23.2
million, reduced transcription costs by $15.4 million, and improved documentation which led to $14.2 million
in savings. HPH changed the model of care by changing the center to the patient, helping clinicians provide
better, less fragmented care - team care, with guidelines and protocols, and everyone on the same page.
April 2, 1-2 pm CT
Evolving View of MU: Lessons from the Field
Eric Finocchiaro, Director Deloitte Consulting and Ryan Haggerty, Senior Manager Deloitte & Touche LLC.
Eric and Ryan provide an overall perspective on providers’ journey towards Meaningful Use Stage 2.
Based on their experiences and observations from various client engagements, they highlight the evolving
view of Meaningful Use over the past 4-plus years since the HITECH Act was passed. They also discuss
the new challenges presented by Stage 2 and lessons learned as the provider community attests to new
measures and adapts to new certified technology.
April 9, 1-2 pm CT
Moving from Clinical Documentation to Clinical Insight
Alan Stein, MD, PhD, VP, Healthcare Technology at Autonomy, an HP company, describes the role of
unstructured information in healthcare, and how new technologies enable meaningful analysis of clinical
narratives and unstructured data. Through a variety of use-cases, Dr. Stein illustrates how clinical
taxonomies such as SNOMED CT can be used for semantic search on medical information, and conceptual
extraction of relevant structures for clinical insight, business intelligence or research activities.
April 10, 1-2 pm CT
Using Analytics to Improve Physician Engagement
Kristen M. Farmer, MA, BSN, RN, Manager, Professional Practice, and James Schweigert, MD, Associate
Medical Director Quality and Medical Director Emergency Medicine, Spectrum Health. More and more
physicians need to be highly engaged in quality improvement, and practical solutions must be adopted to
leverage change from a service line and individual level to affect outcomes within organizations. Kristen and
Dr. Schweigert discuss how using analytics drives the discussion real-time to promote confidence, increase
momentum and improve ROI.
April 22, 1-2 pm CT
SI-Cerner Users Collaborative No. 52: Role and Impact of CDS at Memorial Hermann
Thomas Nguyen, MS, Clinical Information Analyst - Clinical Decision Support, Memorial Hermann
Healthcare System. This presentation provides a detailed overview of what Clinical Decision Support (CDS)
is, and the role and impact that CDS has within the Memorial Hermann Healthcare System.
April 23, 1-2 pm CT
Making Sense of ICD-10; Now and in the Future
Lois Krotz, Strategic Operations Director, Erik Westerlind, Senior Research Director, and Graham Triggs,
Senior Research Director, KLAS, Orem, Utah. Join Lois, Erik and Graham in a discussion of recent KLAS
research related to the current state of ICD-10, provider concerns and strategies, available tools as well as
which consulting firms providers have engaged for additional help. The presentation also examines the
implications of ICD-10 moving into the future, computer-assisted coding, and clinical document
improvement.
April 25, 1-2 pm CT
PMO Collaborative No. 3: PMO Organizational Structure and Scope Within Large Health Systems
John Kocon, Vice President, Enterprise Program Management Office, Catholic Health Initiatives
(moderator), Melissa Dill, Vice President, Shared System Services, Ascension Health, and Johnathan
Nielsen, Senior Director, Programs & Projects Management Office, Dignity Health. John, Melissa and
Johnathan share their approaches, considerations and lessons learned in structuring their Project
Management Offices. This includes highlighting various PMO types, functions and organizational
structures.
May 1, 1-2 pm CT
Healthcare Provider Mobility Strategy: Key Considerations
Ken Jarvis, Manager, Healthcare Industry, and Bruce Michelson, Distinguished Technologist and CTO, U.S.
Corporate Accounts, Hewlett Packard. Ken and Bruce reviews important trends driving healthcare provider
mobility strategy and plans. The presentation covers key considerations related to governance, security,
manageability, and clinician productivity. They also share lessons learned and critical success factors, such
as user segmentation, which are important in the development of a mobility strategy and plan.
May 2, 1-2 pm CT
St. Vincent Health: Readmissions Reduction Results
Alan D. Snell, MD, MMM, CMIO, St. Vincent Health Indiana, and Julia Smalley, MBA, RN, Innovation
Accelerator Group, Ascension Health Alliance, St Louis. CMS and other payors are applying pressure on
healthcare providers to reduce the number of 30-day readmissions for certain diagnoses. Learn how St.
Vincent Health and its parent organization, Ascension, teamed together to sponsor a multi-hospital clinical
trial to measure the impact of remote patient monitoring, video-conferencing with nurses and providing
patient education/engagement tools virtually as part of a two-year Beacon Community Grant program
(ARRA). Results and case studies are shared, along with lessons learned and how St. Vincent and
Ascension are now establishing a Remote Care Management program based on their findings and cost
avoidance ROI.
May 7, 1-2 pm CT
ICD-10 Implementation Challenges and Solutions
Tom Foley, Principal, Chris Armstrong, Principal, and Vickie Monteith, RN, Director, Deloitte Consulting
LLP. Most healthcare organizations have started their ICD-10 implementation and remediation efforts
ahead of the October 1, 2014, deadline, and some providers have already achieved significant progress in
critical areas. This teleconference provides healthcare executives and leaders the opportunity to hear
directly from industry experts and two leading provider organizations about their ICD-10 implementation
activities - the highs, the lows, the pitfalls and the lessons they learned from all their work-to-date. Specific
to ICD-10, panelists will share current implementation progress, plans for system testing, leveraging the
EHR for clinical documentation requirements and payer-provider collaboration.
May 9, 1-2 pm CT
EMR Usability: Beyond Counting Clicks
Colin Buckley, Strategic Operations Director, KLAS, Orem, Utah. Despite the fact that 3,500 hospitals have
met meaningful use (MU) Stage 1, providers often say EMRs lack clinical usability. KLAS interviewed 128
providers (specifically targeting medical leadership) about their success in reaching a high level of usability
with their systems - that is, how well their EMR supports the efficient and effective delivery of the best
possible patient care. This teleconference addresses usability at the time of the go-live, progress made
since, vendor guidance, and the provider effort required. Special focus is given to MU functionality,
including CPOE, physician documentation, problem lists, and medication reconciliation.
May 14, 1-2 pm CT
Learning from Early Healthcare Cloud Adopters
Charles Wardrip, VP Information Systems, Kindred Healthcare, Steve Yeager, VP Information Technology,
Healthways, Brian Cardinell, U.S. Health and Life Sciences Industry Strategist, and Hemant Pathak,
Assistant General Council U.S. Public Sector, Microsoft. In today’s budget-conscious climate, streamlining
IT operations gives you more time to focus on improving the delivery of services to your clinicians. With all
the hype and confusion over the many cloud solutions in the market, how do health organizations align their
operational footprint with IT to gain strategic business advantage? Join us to learn about what to ask of
cloud providers, to better understand how to leverage the new HIPAA Cloud Omnibus Rules, and hear what
your industry peers have done in this very dynamic market.
May 16, 1-2 pm CT
SI-Cerner Users Collaborative No. 53: Care Value System at Catholic Health Initiatives
Barbara Caspers, MS, RN, VP, National Nursing Services, Catholic Health Initiatives. The national agenda
for health reform seeks to control healthcare costs and quality, and to purchase healthcare based on value.
To succeed, it will be necessary to move from traditional resource management to a value-based resource
management model. Technology-enabled business processes are the vehicle by which this transformation
will be achieved. Barbara discusses how CHI is using their Care Value System to achieve these goals.
May 21, 1-2 pm CT
Improving Healthcare Efficiency and Agility
Craig Villacorta, Director of Information Systems, KishHealth System, and Peter Brey, Worldwide Storage
Business Development Manager, Hewlett Packard. Increasingly, healthcare providers are faced with
significant challenges acquiring, storing, managing and archiving patient records and imaging data.
Ensuring Personal Health Information is secure and protected, while improving medical staff efficiency are
paramount among these challenges. Hospital and clinical infrastructure systems not only need to address
these challenges; they need to deliver higher efficiency and greater agility for healthcare IT organizations.
This session covers the key challenges faced by KishHealth System, and how they deployed to significantly
increase efficiency, improve data availability, and enable simplified future expansion.
June 4, 1-2 pm CT
HIE Integration: Lessons Learned in the Field
Jack McGuire, Director, and Harold Robinson, Manager, Deloitte Consulting LLP. Jack and Harold discuss
the original vision of HIE integration, current outcomes, and where the industry has struggled to achieve
adoption. With all of the competing health information technology priorities associated with Health Reform,
and the inability of the initial top-down approach to gain traction, how does the industry balance the benefits
and public value of HIE integration from local to a nationwide exchange?
June 6, 1-2 pm CT
Utilizing the EMR to Enhance Care and Reduce Cost
Heidi Rozmiarek, Manager of Business Applications, Meriter Hospital, and Joseph Paranteau, Principal
Platform Specialist, Microsoft Corporation. Meriter Health Systems provides healthcare services to the
people of Madison, WI, through a 448-bed hospital and a growing network of community clinics and has
been recognized as one of Health Networks “Most Wired” Healthcare organizations. This teleconference
explores the successful strategy Meriter has adopted to integrate data from their EHR and analytics, and
deliver data to administrative and clinical employees on an enterprise-wide basis; resulting in improved
patient care and significant cost reductions.
June 17, 1-2 pm CT
SI-Cerner Users Collaborative No. 54: PowerChart - Fast, Easy, Smart Physician Workflows
Brian Lancaster, VP, and Doug Dickey, MD, Senior Director and Chief Medical Officer of Cerner's Physician
Strategy Organization, discuss where Cerner is headed with physician solutions. As requested by the
Cerner User Collaborative at the SI Spring Conference, Brian and Dr. Dickey provide an update on Cerner's
newest physician solution, PowerChart Touch, as well as key strategies and advancements across the
Cerner physician solution set.
June 18, 1-2 pm CT
IT for ACOs: The Texas Health Resources Story
Barbara Adams, MSHI, MBA, VP of ITS, Texas Health Resources. Barbara describes lessons learned on
Texas Health’s journey in the Pioneer Accountable Care Organizational model, which was designed by
CMS to encourage the development of ACOs. Texas Health is gaining significant experience in learning
how to survive and thrive in this brave new world. One of the key enablers for success in this rapidly
changing environment is robust information technology. Is your organization ready?
June 21, 1-2 pm CT
Data Integration in an Era of Reform; Ten Observations from the Field
Grant Hoffman, Vice President Integration, Truven Health Analytics. The complexities of healthcare reform
are requiring hospitals and health systems to integrate care as never before. This requires not only the
integration of clinical and administrative data enterprise wide, but a comprehensive understanding of
analytics in managing population health. Grant shares the lessons learned from the field on integrating data.
June 27, 1-2 pm CT
Telehealth: Healthcare Delivery of the Future
Erik Bermudez, Research Director, and Graham Triggs, Senior Research Manager, KLAS, Orem, Utah.
Telehealth and telemedicine have become popular terms in today’s healthcare. But, what do they mean?
How are they applied and how are their outcomes measured? How can they solve today’s challenges?
KLAS recently interviewed 126 hospitals and health systems across the US to not only understand the
answers to these questions, but to understand the future of telehealth. With accountable care driving more
provider organizations to better manage the health of a population in a cost effective manner, telehealth is
being used and considered as one component of the solution.
July 9, 1-2 pm CT
Role of Clinical Intelligence in the Transition from Volume to Value Based Care
Robert Williams, MD, Director, Strategy & Operations, Deloitte Consulting, and Mark Golberg, Specialist
Leader, Recombinant by Deloitte. The business model paradigm change initiated by the ACA has spawned
a wave of convergence for providers and payers. While providers work to prepare for value based care,
they cannot neglect their existing fee for service business operations. New metrics, analytics, and tools are
required that can, but need not, undermine the fee for service business model. The presentation reviews
the strategic, operating model, and technical IT implications of this transition, along with the current state of
evolution in the marketplace.
July 11, 1-2 pm CT
PMO Collaborative No. 4: Effectively and Consistently Applying the Discipline - Portfolio, Program
and Project Management
John Kocon, Vice President, Enterprise Program Management Office, Catholic Health Initiatives
(moderator), and Kathy Mulvey, Director, PMO, Ascension Health. John and Kathy discuss insight and
strategies for driving a consistent methodology when PMO maturity levels and reporting relationships vary
across an organization, and tailoring approaches to foster an openness to change and the building of a
collaborative PMO team.
July 15, 1-2 pm CT
SI-Cerner Users Collaborative No. 55: MU Attestation and Audit Experience at Adventist Health
System
Bruce A. Wacker MT(ASCP), Director of Customer and Regulatory Services, Adventist Health System, and
Mike Hourigan, Regulatory Compliance Practice, Cerner. Adventist Health System’s experiences with
Hospital and EP Meaningful Use audits will be reviewed including audit notification process, documentation
provided and timelines for the audit process. Bruce and Mike also discuss the Meaningful Use attestation
readiness review process including when it should take place, and what collateral should be included.
July 17, 1-2 pm CT
TeleServices: Expanding the Role of TeleHealth
Jared Rhoads, Senior Research Specialist, CSC, and Clive Flashman, Global Healthcare Specialist, CSC.
Historically, providing healthcare at a distance simply meant replicating traditional interactions with the help
of teleconferencing. Connected Care is a new, broader movement that includes not just traditional
telemedicine but telehealth, telecare, and telecoaching; technology-enabled approaches capable of
monitoring, coaching, and helping patients on the go. Organizations that develop this capability now will be
able to deliver high quality, financially accountable care in the face of continued industry change. As part of
this session, Jared and Clive discuss examples of these technologies and real-world cases in which they
have been implemented.
July 18, 1-2 pm CT
The Importance of Operational Benchmarking: Hospital Sisters Health System
Jean M. Jensen, RN, MS, MHSA, FACHE, VP Redesign/Operational Excellence, Hospital Sisters Health
System, Melissa Wade, Business Manager Nursing Services, St. John’s Hospital, and Phil Gaughan, Senior
Director, Operational Improvement, Truven Health Analytics. Current industry trends on productivity,
utilization, and cost are explained and discussed. Learn how to integrate external benchmarks into a daily,
bi-weekly, and year-to-date automated staffing report card. These automated reports include departmental
volumes and actual staffing levels, which assist in monitoring whether appropriate flexing occurred. The
results are color-coded, which alert leadership to possible financial and safety/quality staffing levels.
July 23, 1-2 pm CT
Medical Equipment and Infrastructure: 2013 Best in KLAS Awards
Kirk Ising, Strategic Operations Director, Monique Rasband, Research Director, and Brady Heiner,
Research Director, KLAS, Orem, UT. Join Kirk, Monique and Brady as they reveal the top-performing
vendors of 2013 and look at the strengths and weaknesses of the winners. Also discussed are the
implications of meaningful use, regulations, and innovations on the future of medical equipment and
infrastructure. What are vendors doing to meet the growing needs of their clients?
July 29, 1-2 pm CT
Mergers and Acquisitions: IS Planning and Execution
Sue Lopardo, Director of Alignment and Customer Service, Northwestern Memorial Healthcare, and Pete
Smith, CEO and Co-founder, Impact Advisors, provide an overview of the financial, competitive and other
market drivers fueling Merger and Acquisition (M&A) activity in healthcare, and discuss the strategic and
tactical IT issues and requirements to be considered at each phase of M&A planning and consummation.
Sue and Pete use the Northwestern Memorial Healthcare affiliation with Lake Forest Hospital in 2010 as a
case study in strategy, process and lessons learned.
August 6, 1-2 pm CT
EMR 2.0: Current Trends in Analytics and Interoperability and How they Impact IT Planning
Harry Greenspun, MD, Senior Advisor for Health Care Transformation and Technology, Todd Blake,
Technology Director, Kelly Patrick, Specialist Leader, and Tim Smith, Principal, Deloitte Consulting LLP. As
the healthcare industry evolves from volume to value, underlying IT systems must evolve as well. In
addition, the future of electronic health records is likely to depend on demands initiated by the government,
life sciences, and payers. This session discusses the implications of these changes as the domains of
analytics and interoperability are ever-expanding and new requirements for care-coordination and
consumer engagement arise.
August 14, 2-3 pm CT
Patient Care Team Communication and Collaboration
Michael Ripchinski, MD, Chief Medical Information Officer, Lancaster General Health, and Hemang Patel,
Healthcare Business Development Manager, Microsoft Corporation. To address the challenges of slow,
asynchronous communication in healthcare today, Lancaster General Health developed creative solutions
in the hospital inpatient setting. The future of Medical Staff communications is aimed at reducing length of
stay, improving response time to patients, reducing readmissions, and improving patient and provider
satisfaction. Through LEAN process changes, LG Health was able to demonstrate a model to improve
physician-nurse communication, improve consultant-attending communication, and decrease the length of
stay index. Dr. Ripchinski and Hemang review these approaches integrated with an electronic health record
and the resulting benefits from those process changes.
August 15, 1-2 pm CT
Ambulatory EMR Usability
Mark Wagner, Research Director and Colin Buckley, Strategic Operations Director, KLAS, Orem, UT. EMRs
are often hailed as key to improvements in productivity and clinical decisions, but critics say they are poorly
designed and diminish physicians’ efficiency and effectiveness. Mark and Colin discuss the results of a
survey targeting physician leadership at practices with more than 25 physicians, to share their experiences
concerning the usability, effectiveness and efficiency of their EMRs.
August 19, 2:30-3:30 pm CT
SI-Cerner Users Collaborative No. 56: EDW in the Cloud and ACO Analytics
Joe Boyce, MD, CIO and CMIO, and Andy Bramlage, EDW Architect, Heartland Health. This session
explores data and analytics needed to manage in the value-based model of commercial and MSSP ACOs,
using Cerner’s new cloud Enterprise Data Warehouse. Heartland Health has internal, commercial and
Medicare “at risk” contracting which require deep development of workflows that will track quality measures
at the point of care, cost analysis at the patient and provider level, and performance across the silos that
may exist in modern healthcare. Dr. Boyce discusses this complex and challenging journey.
August 20, 1-2 pm CT
A Roadmap for Population Health: Best Practices for Achieving Operational Alignment
Larry Yuhasz, National Practice Leader, Truven Health Analytics, shares insights gleaned from 3,000
hospital clients about managing the transition from fee-for-service to risk-based reimbursement models and
population health approaches. Hospital systems live in a hybrid world where FFS demands attention to
volume and efficiency, while at-risk models push for value and effectiveness. The approaches identified for
finding the balance between the two varied based on strategic readiness for ACO and shared savings
arrangements, maturity of clinical integration, and key network and competitive dynamics at the local level.
Best practices for alignment tend to cluster around four key operational domains: HIT, Analytics, Workflow
and Physician Engagement. Included topics are: determining priorities for C-Suite, physician and care
management, balancing population health models with the operational realities, moving from the creation of
a single patient record, to population health analytics, to care management, shifting investment priorities
from data capture to coordinated decision support, assessing alignment in clinical integration, analytic
readiness, clinical workflow and physician engagement, and best practices.
August 21, 1-2 pm CT
Coordinated Care: More Effective, More Efficient
Jordan Battani, Managing Director, Mark Kaufman, MD, MBA, Clinical Leader, and Femi Ladega, CTO,
CSC. Healthcare organizations around the world face formidable challenges as they look to improve the
results, quality and safety of care for patients, while at the same time reduce healthcare inflation. Research
and practical experience show that fragmented processes of care are a prime source of safety threats and
expense. Coordinating care across the continuum of healthcare and social settings is a key factor in
solving these problems. In this presentation, we discuss the approaches that work, the requirements to
enable coordinated care and the role of technology.
August 26, 1-2 pm CT
Data Analytics Venture at Texas Health Resources
Ferdinand Velasco, MD, Chief Medical Information Officer, and Natalie Dion, Director, Enterprise Data
Management, Texas Health Resources, and Sean Cassidy, VP, Premier, Inc. Healthcare is rapidly moving
to become more connected and accountable, but its technology isn’t keeping pace. Legacy technology
systems can’t integrate clinical, financial and operational data across individual hospitals, let alone across
health systems or the continuum of care. Learn how a group of IT and clinical experts have collaborated to
ensure providers get the data analytics and business intelligence needed to improve the health of
populations.
August 27, 1-2 pm CT
Journey to Accountable Care: Seton Health Alliance Story
Jeff Cook, CEO, and Greg Sheff, MD, President and CMO, Seton Health Alliance. Leaders from Seton
Health Alliance, a Medicare Pioneer ACO, which includes at its core a regional hospital system and an
independent multi-specialty physician group, discuss lessons learned on the journey to accountable care.
Focus will be given to governance, operational, IT and analytic challenges, to clinical integration and valuebased care.
September 10, 1-2 pm CT
Evolving Regulatory Timelines and Updates
Harry Greenspun, MD, Senior Advisor for Health Care Transformation and Technology, Sophie Stern, MPH,
Health Policy Specialist from the Deloitte Center of Health Solutions, and Eric Finocchiaro, Director, Deloitte
Consulting. Learn more about what lies ahead for healthcare providers as Dr. Greenspun, Sophie and Eric
discuss the evolving regulatory landscape and other updates and their associated implications. The review
is to help make you aware and prepare for delays/regulations that may shift your priorities and resources.
Specific topics to include Meaningful Use, HIX, employer mandate and others.
September 16, 2:30-3:30 pm CT
SI-Cerner Users Collaborative No. 57: Managing Transitions of Care to Prevent Readmissions
Brian Yeaman, MD, Chief Medical Informatics Officer for Normal Regional Health System discusses how
their ONC Challenge Grant has resulted in a 40% reduction in readmissions using Cerner solutions of Care
Tracker, Direct and HIE across the community for Norman Regional Health System.
September 18, 1-2 pm CT
Meeting the Near-term Data and Analytics Challenge for Coordinated Care
Jane Metzger, Research Principal in Emerging Practices, CSC. Critical to success with coordinated care is
a constantly updated set of patient information available both to clinicians in real time, but also as structured
data so that analytics can assist with clinical decision support, patient tracking, and population management
on a broad scale. Thanks in large part to the HITECH incentive program, the pace of adoption of electronic
health records (EHRs) has accelerated to the point that many hospitals and physician providers forming or
participating in coordinated care delivery organizations are capturing important medical record information
online and integrating EHR features into patient management. Though critical, this local information won’t
be enough. Not only will many patients cross HIT boundaries for health care services, but the full
continuum of care for some patients will involve nursing homes, rehabilitation hospitals, visiting nurses, and
community health and support agencies to cover the breadth of services and geographies involved. To aid
in strategy and planning to assemble more complete patient information for coordinated care, we look at the
most likely external information sources, the information they can potentially contribute, and the ease with
which information obtained can be put to use.
September 19, 1-2 pm CT
Developing a Culture of Health for Health System Employers
Jody Amodeo, RN, VP Practice Leadership, Truven Health Analytics, discusses the findings from the recent
Truven Health study on the health of hospital workers, and offers best practices for implementing a culture
of health in a hospital environment.
September 24, 1-2 pm CT
PMO Collaborative No. 5: CHI, Spectrum, U. of Kentucky Describe Strategic Priorities for the PMO
John Kocon, Vice President, Enterprise Program Management Office, Catholic Health Initiatives
(moderator), Brian Krajewski, Director, Enterprise Portfolio Management Office, Spectrum Health, Tim
Tarnowski, Associate VP and CIO, Information Technology and Michelle Cassin, IT Executive Director –
PMO, UK HealthCare. John reviews top priorities for PMO Leaders across all industries, and compares the
similarities and differences to PMO priorities among healthcare leaders. Each organization then describes
their top strategic PMO priorities and comments on the impact (business value) their organizations would
like their PMO to provide, and any actions planned or taken to obtain this. What are the expectations of
executive leadership in each of these organizations, and what will the PMO deliver to ensure success 2
years from now?
September 26, 1-2 pm CT
Turnkey Solutions for Managing Population Health
Mark Wagner, Research Director and Colin Buckley, Strategic Operations Director, KLAS, Orem, UT.
Accountable care and risk-based payment models reward providers for lowering costs by proactively
coordinating care and influencing patient behavior. To help organizations that don’t have the resources or
expertise needed to support comprehensive population health programs on their own, a number of vendors
are offering turnkey solutions. This teleconference assesses the early performance of these vendors,
including how well they handle data aggregation, risk assessment and care management.
October 1, 1-2 pm CT
Creating a Comprehensive Patient EHR with Device Integration
Tim Smith, Principal, Kelly Patrick, Specialist Leader, Nick Wong, Senior Manager, Health Information
Technology Solutions (HITS) and James Moore Senior Consultant, Deloitte Consulting LLP. This session
provides an overview of the importance of medical device integration to providing a complete view of the
patient in an EHR. They review some of the established and emerging vendors and provide anecdotal
experiences with each of those vendors. The presentation also provides lessons learned from the field, as
well as some points to consider related to implementing medical device integration. Of particular note, the
presenters outline some of the strategic implementation challenges that arise from the convergence of
biomedical/clinical engineering and information technology, two disciplines that previously have not needed
to be partners in system deployments.
October 2, 1-2 pm CT
Microsoft.
October 10, 1-2 pm CT
Truven Health Analytics.
October 16, 1-2 pm CT
Accountable Care Series
CSC.
October 21, 2-3 pm CT
SI-Cerner Users Collaborative No. 58: Keys to Analytics Success
Alan Krumholz, MD, FAAP, DFACMQ, VP and Director of Quality Outcomes, Mayo Clinic Health System.
Dr. Krumholz, describes Mayo’s analytics program as one which focuses on actionable opportunities. The
platform works in conjunction with Cerner’s EMR and aggregates clinical data against various quality
metrics. Mayo also compares its performance against other large medical groups in AMGA’s database. He
describes for example, how they can predict which CHF patients are at risk for readmission using the EMR
and claims data, which led to a successful quality improvement effort. He also describes how Mayo
manages the reporting across sites and the report request process.
October 23, 1-2 pm CT
Truven Health Analytics.
October 24, 1-2 pm CT
EMR Technology
KLAS, Orem, Utah.
October 28, 3-4 pm CT
SI Readmissions Collaborative No. 2: Banner Health Case Study
Michael Parris, Clinical Performance Group Process Director, Jean Donie, Clinical Director, Banner Health,
and Erica Drazen, ScD, Senior Advisor, Scottsdale Institute.
November 6, 1-2 pm CT
Microsoft.
November 7, 1-2 pm CT
Truven Health Analytics.
November 12, 1-2 pm CT
Emerging Models of Revenue Cycle Management
Tony Tribble, Director, Deloitte Consulting LLP.
November 14, 1-2 pm CT
Revenue Cycle
KLAS, Orem, Utah.
November 18, 2:30-3:30 pm CT
SI-Cerner Users Collaborative No. 59: Discharge - Depart
Peter Lundeen, MD, Physician Solutions Architect, Technology and Information Solutions, Spectrum Health.
November 20, 1-2 pm CT
Accountable Care Series
CSC.
November 22, 1-2 pm CT
PMO Collaborative No. 6
John Kocon, Vice President, Enterprise Program Management Office, Catholic Health Initiatives
(moderator).
December 3, 1-2 pm CT
Putting your Clinical Data to Work with Novel Approaches to Analytics (Part 2)
Asif Dhar, and Nitin Mittal, Principals, Deloitte Consulting LLP.
December 5, 1-2 pm CT
Reducing Readmissions through New Software Initiative
Ruben Amarasingham, MD, MBA, President and CEO, Parkland Center for Clinical Innovation, and
Ferdinand Velasco, MD, Chief Medical Information Officer, Texas Health Resources.
December 6, 1-2 pm CT
Truven Health Analytics.
December 10, 1-2 pm CT
Microsoft.
December 16, 2:30-3:30 pm CT
SI-Cerner Users Collaborative No. 60: Provation and UpToDate Integration: Orderset
Versioning/Lifecycle Management
December 18, 1-2 pm CT
Accountable Care Series
CSC.
December 19, 1-2 pm CT
BI/HIE
KLAS, Orem, Utah.