RTO Summit How Emirates is leading the trend Name: Bruce Beckman Date: November 16, 2015 Agenda Emirates Overview Where We Fly Emirates Product Innovation Summary Emirates Overview • Founded in 1985 after Gulf Air reduced service to Dubai • Required to operate independent of government subsidies apart from the $10 Million initial start-up capital • Today, Emirates is one of the world’s fastest growing, and the largest airline by international RPKs • 147 destinations in 79 countries across 6 continents • More than 420 daily flights from Dubai • Over 62,000 staff from over 165 countries • Largest non-aligned airline, leveraging commercial cooperation to enhance network coverage with any carrier regardless of alliance groups Unprecedented Success Story 1986 2006 2013 3 72 134 3 80 191* Destinations Fleet 80,000 18 million 39.4 million Passengers One of the world’s fastest growing, and the largest airline by international RPKs Emirates 2020 • 70 million passengers • Strategic location of Dubai: access to almost 90% of the world’s population with non-stop flights • Dubai Int’l airport doubling from 24.8 million in 2005 to 47.2 million in 2010 • Expo 2020 Expansion in the Air • 80% of the world’s population lives within an 8 hour flight of Dubai • The global long-haul connection center of international air travel has shifted from Europe to the Middle East 7 billion people 5.7 billion people Route Updates: MCO-DXB launched 01 September 2015 FLIGHT SPECIFICS Daily Boeing 777-200LR with 8 F-Class suites / 42 lie-flat Business Class seats / 216 Economy Class seats Orlando will be Emirates’ tenth USA gateway MCO → DXB: EK220 Departs MCO Terminal B at 2:20 PM Arrives DXB Terminal 3 at 12:30 PM (next day) Total flying time 14 hours 10 minutes DXB → MCO: EK219 Departs DXB Terminal 3 at 3:50 AM Arrives MCO Terminal B at 11:40 AM (same day) BENEFITS Total flying time 15 hours 50 minutes I. The first and only direct Orlando-Dubai service II. Award-winning premium class product III. Seamless connections onto many destinations in the US, the Caribbean and South America through JetBlue’s regional hub in Orlando, serving serves 24 cities including San Juan in Puerto Rico; Bogota, Colombia and Nassau, The Bahamas IV. Connections available to 125 destinations beyond DXB in the Middle East, Indian Subcontinent, Africa, Far East and Australasia Emirates Route Map – April 2015 - Over 169,000 Seats per Day Route Map – USA to India ORLANDO 9 We believe anything is possible Insight into Innovation 29 across network + 3 in DXB Special product for children Stay connected: Wi-Fi Skywards No of Channels on ICE >1800 Fully flat beds ice TV Live Shower Spas Chauffeur-drive service We inspire conversations A380 – Redefining Travel Skywards – Our Airline Partners US Partnerships – jetBlue, Alaska Airlines, Virgin America & Sun Country jetBlue • Members of Skywards can earn miles on jetBlueoperated flights and also redeem miles for flights to any of jetBlue’s destinations. Similarly, members of jetBlue’s TrueBlue loyalty program can earn points for Emiratesoperated flights worldwide. Virgin America • Emirates Skywards members can earn and redeem miles on Virgin America flights. Virgin America Elevate members can earn and redeem Elevate Points on Emirates flights. Redemption limited to Economy and Business Class, First class exempted on both carriers Alaska Airlines • Emirates Skywards members can earn and redeem on Alaska Airlines Mileage Plan miles when they fly to any of Emirates' destinations worldwide. Emirates Skywards members can also accrue miles across the Alaska Airlines’ network. Sun Country Airlines • Emirates recently signed an interline agreement with Sun Country Airlines (SY) based in Minneapolis (MSP). Sun Country operates an all economy class fleet of brand new Boeing 737-300NG aircraft and connects Minneapolis – St. Paul, perfectly with some Emirates US gateways. Summary: How does Emirates lead the industry? • Unprecedented success and growth due to geographic location of Dubai • Fly where the people are- connect global population centers through Dubai • Product innovations aimed at maximizing the customer experience • Independent of an Alliance so we can choose our own partners