University of Toronto The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from visible minority group members, women Aboriginal persons, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of ideas. 1500818 Parking Control Officer Employee Group CUPE 3261 F/T Faculty / Division Ancillary Services / Transportation Services Description General Description of Class Under general supervision, controls the parking of vehicles on the University of Toronto campuses. Typical Duties The following illustrative tasks indicate the level of skill required, and the extent of responsibility involved in this job. They in no way limit the incumbent to the tasks indicated. (a) in his/her capacity as a Municipal Law Enforcement Officer under the Toronto Municipal Code, Chapter 915, patrols the campus to monitor and control the parking of vehicles; (b) (i) issues Parking Infraction Notices (PIN's) to vehicles violating parking regulations on University of Toronto property or to the persons who have the care and control of such vehicles in accordance with the procedures of the Provincial Offences Act, Part II, these procedures include the completion and signing of a Certificate of Parking Infraction to be received as evidence in court for each PIN given; (ii) issues written warnings to receipt holders to inform them about parking violations. (c) arranges to have improperly parked vehicles towed; (d) when required appears in Provincial Offences Court in order to give evidence concerning parking violations on University of Toronto property; (e) advises and assists faculty, staff, students and visitors with respect to the parking of vehicles on campus; (f) takes responsibility for a parking kiosk on an as-needed basis, selling cash parking, giving directions and information about parking and the University in general as well as issuing PIN's to parking violators in the area; (g) keeps his/her supervisor informed by radio communication to advise on and receive direction about situations and incidents with respect to parking on the campus; (h) assists in clearing cash boxes in parking ticket dispensing machines, transporting and securing funds as necessary; may accompany office staff to the bank to deposit cash; (i) notifies University police in the event of an unusual (crime-related) occurrence on campus; j) instructs drivers on all parking-related matters; (k) assists, when required, in performing minor repairs and maintenance duties; (I) operates, when required, a motorized vehicle; this could be to undertake urgent parking surveillance or action or to transport, load or unload parkingrelated equipment; and (m) other related duties as required. Minimum Qualifications for Selection: Education: Completion of Grade 12 or equivalent combination of education and experience. Experience: A minimum of two years’ experience in a customer service position involving considerable public contact in stressful situations; experience in handling cash, making change and balancing; experience in parking control procedures; and experience as a Provincial Offences Officer for the purposes of ticketing would be an asset. Other: Excellent English communication skills (oral and written); considerable customer service and public relations skills (tact, diplomacy and discretion); must be able to qualify as a Provincial Offences Officer in relation to the Issuing of Parking Infraction Notices; must be in possession of a Provincial Class "G" driver's license in good standing; must be in good physical condition and be able to work outdoors in all weather conditions; and must be neat and tidy in appearance. Additional Information Posting Date: October 09, 2015 Closing Date: October 16, 2015 Hourly Rate Probationary Rate: $19.38/hr – Job Rate: $22.03 Shift Details: Rotating shifts, 7 days a week, DAYS/EVENINGS/WEEKENDS Please Note: the successful candidate will need to provide a Driver Abstract (3 year uncertified) as a prerequisite to employment. The Driver Abstract can be ordered online through the Service Ontario web site at: https://www.ontario.ca/driving-and-roads/uncertified-drivers-record. Please apply to: Please e-mail cover letter and resume (Word document or pdf file) using ‘1500818 Parking Control Officer’ in the subject line to: hrfacilitiesjobs@utoronto.ca Attention: Alison Coulter HR Consultant 255 McCaul St, 4th Floor Toronto, ON M5T 1W7 University of Toronto thanks all applicants for their interest, however; only those applicants selected for an interview will be contacted.