Managing Your Tourism Business Online Practice, Innovation & Excellence ! ! A Six-Part Series of Live Events Supporting Tourism SMEs in Digitalisation An Initiative of the Notes and ideas for #MyTourismBiz ! s E M S lp e h Our aim is to d e e c c u s m is in tour ! • • • • • g in r o t n e M s s e in Bus t n e m p lo e v e d l a it Dig s ie d u t s e s a c d r o Real w n io t a v o n in y r t Indus s t h ig s in t e k r a m Rich • • • Strategy Opportunities New ideas “successful businesses businessesare are “successful by individuals individualswho who driven by are deeply deeply passionate passionateabout what do” aboutthey what they do” 6 part Live Series for tourism SMEs Follow the journey of our entrepreneur Get engaged and be part of the programme Laura Bujalance founder of Surya Retreats Over the six live programmes, we’re going to follow Laura as she pursues her dream to succeed in the tourism business as a young entrepreneur. Join live online 14th January 2015 15:00 BST | 16:00 CET | 17:00 EET Your Business. Today’s Visitor Notes and ideas for #MyTourismBiz : e iv g l il w r a in b This we ! • • s ie r e s e h t o t n an introductio o t in t h ig s in e t le p a com ll a m s a e b o t s what it mean or medium g in m o lc e w s s e in s sized bu . 5 1 0 2 in s r o it is v • • • • ! Strategy Opportunities Getting digital Measuring Basics about Internet From offline into the digital: what do we mean by change? Differenciate Yourself Interesting tools • Google Analytics • SEO • Search ads Join live online 28th January 2015 15:00 BST | 16:00 CET | 17:00 EET Marketing Your Business Online ! : e v i g l l i w r a This webin ! • • o t e id u g l a ic t c a a pr m is r u o t r u o y g in market business y e k h g u o r h t n u r serve to s ic s a b g in t e k r ma • • • • Notes and ideas for #MyTourismBiz Strategy Opportunities Today’s travelle Segmentation rs Interesting tools Travel Planning Cycle Adapting Your Business to Today’s Visitor • SME case studies on Opportunities Join live online 11th February 2015 15:00 BST | 16:00 CET | 17:00 EET Managing Your Online Reputation ! : r a n i m e s s i Aim of th ! • • e c n a t r o p im e underlining th e n li n o ” n io t a t u p e of “r s ip t l a ic t c a r p g providin • • • • Notes and ideas for #MyTourismBiz Strategy Opportunities Importance of r Work with influ eviews encers Principles of Online Reputation Interesting tools • Feedback on Laura’s mentoring from Live Event 2 Good Reputation Matters: how to get started Join live online 25th February 2015 13:00 BST | 14:00 CET | 15:00 EET Importance of Content ! l l i w n o i s s e This s explain: ! • • t n e t n o c f o e c n a t r the impo g in t e k r a m m is r u in to d n a h s li b u p r, o f n la how to p t n e t n o c t a e r g e t a dissemin s s e in s u b y n a e t to promo • • • • Notes and ideas for #MyTourismBiz Strategy Opportunities Storytelling Importance of v isual content Interesting tools What do we mean by change? • SME case studies in Visual Creativity and Distribution Strategy Adapting Your Content for Today’s Visitor Join live online 11th March 2015 15:00 BST | 16:00 CET | 17:00 EET Succeeding in Social Notes and ideas for #MyTourismBiz ! : r a n i b e w s Aim of thi ! • • in ’ e s r u o c h s a r provide a ‘c social media o t w o h n o e ic v d provide a n o e id c e d ly e iv t c effe ia d e m l ia c o s e and manag networks • • • Strategy Opportunities Importance of conversation Interesting tools • What do we mean by change? Adapting Your Business for Today’s Visitor Viewer Questions answered by Industry Experts Join live online 1st April 2015 15:00 BST | 16:00 CET | 17:00 EET Thinking Mobile Notes and ideas for #MyTourismBiz ! l l i w n o i s s e s This explain: ! • • t r a p a y d a e lr a is how mobile ly g in s a e r c in l il w of and f o t c e p s a y r e v e e t a domin travel d n a e c la p g in k a t s the change it r o f e r a p e r p e b how to • • • • Strategy Mobile-optimis e d website Mobile booking Mobile planning Interesting tools Introducing Mobile Fundamentals Mobile: Baby Steps to Success • Examples of Real World Apps Join the conversation using
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