Module 3: Identify users and their information needs Learning Objectives • • List program stakeholders, by type Identify stakeholder needs for M&E data Discussion: • Who is your primary program information stakeholder? • What are common barriers to providing appropriate M&E data to this stakeholder? Types of Program Stakeholders • Program managers and program staff • Program clients or potential clients • Staff from other programs and ministries/departments of health • Program funder • Other donors and resource providers • Policy makers/government officials • Evaluators Types of Program Stakeholders by Category Beneficiaries • Program clients or potential clients Implementers • Program managers and program staff • Staff from other in-country partner programs and ministries/departments of health Types of Program Stakeholders by Category Donors • Program funders Interested Observers/Information Users • Other donors and resource providers • Policy makers/government officials • Evaluators Tailoring M&E Activities to Stakeholder Needs Involves: • • Stakeholder participation in the design of the M&E plan Education of and negotiation with stakeholders Steps: • • • Generate a list of all possible program stakeholders – potential users of M&E findings Work with the different stakeholders to determine what they want to know how they expect to use M&E findings Identify what format and frequency of M&E findings is required by different stakeholders Exercise 2.1: Stakeholder Matrix Who are the primary What do they What information stakeholders (data want the program do they want? users)? to achieve? 1) 2) 3) 4) Stakeholder Matrix: Example workplace programme Who are the primary stakeholders (data users)? What do they want the program to achieve? What information do they want? 1) Board members Increased productivity of HIV+ employees Absenteeism rate among HIV+ employees Number of AIDS cases we have averted by the workplace prevention programme Discussion • Why is it important to consider stakeholders when planning M&E?