232.Mar-2011-Stakeholder

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ASQ Portland

Tool of the Month for March 2011 Stakeholder Analysis

Presented by Ed Theiss

Why Do I Care About Stakeholders?

Do you agree with the following?

I know who supports or is impacted by our project.

I know who doesn’t support the effort.

No one will be surprised by what we are doing.

Everyone will be onboard with the solution.

Or Will They?

Why Stakeholder Analysis?

The

goal

of Stakeholder Analysis is to develop a strategic view of the human and institutional landscape, and the relationships between the different stakeholders and the issues they care about most.

Stakeholder Analysis deliverables… •

Who

your Stakeholders are.

• What your Stakeholder

Needs

are.

• If they

Support

your efforts, oppose them or are sitting on the fence.

• How much and what type of

Influence

they have.

• And how much

Effort

• A

Plan

they require.

to manage Stakeholder communication These deliverables will affect the success of your Quality efforts!

Two Views Stakeholder Power Interest Grid

For further information, contact: Ed Theiss, ASQ CQE & CSSBB at [email protected]

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