service point 104 32 pages 12/2/10 11:30 Page 2 Service Point 104 Spring 2010 The Journal of the Branch and Mobile Libraries Group of CILIP: the Chartered Institute of Library and Information Professionals IN THIS ISSUE: • Mobilemeet 2010 • The Pupils, The Public and Where Are the Teachers? • Green Vans • Quaker Action Van Front cover: The strangest mobile library in the world the STS Sedov? service point 104 32 pages 12/2/10 11:30 Page 4 Mobile Libraries Hired, Bought & Sold Based in Yorkshire we are specialists in the Sale & Hire of Mobile Libraries We also BUY direct from councils or through leasing companies. If you have any Mobile Libraries due to come out of service please let us know. For more information please visit our website at www.joesgarage.info or contact Joe Mills at email: joe@joesgarage.info – Tel: (01423) 526250 – Mobile: 07860 444 372 ù Now thats what I call a catalogue. In the Biblioteca Civica Angelo Mai in Italy, Susana Landaburu, Head of International Cooperation in Madrid, discovers what catalogues were like. Children enjoy the library at Kibirigo ù Editorial High spot. Being introduced as el Presidente in Barcelona. Fortunately it translates as chairman. 2 31 service point 104 32 pages 12/2/10 11:30 Page 6 The IT section is also working on including resources from external sources in the OPAC search. I have now finished my placement and am going home not only with plenty of knowledge but also a lot of motivation for my studies. I could not have imagined a more diverse and pleasing placement. I am nevertheless keeping in mind that the image of the library as I got to see it will change, probably even before the time I am graduating, but from what I have seen and experienced in the past two months, I got the impression that libraries are on their way and ready to enter the future. Therefore I am very much looking forward to working in one of these places and introducing the public to the universe of information. Julia Schneiderheinze student of Library and Information Science Humboldt University Berlin The world’s largest boat Library? Service Point Edited by IAN STRINGER · Editorial · IT’S ALL OVER NOW So after about 20 years this is my last issue. It proved much easier to take on the post than it was to relinquish it! I am still going to be our web co-ordinator and hopefully will be able to put more items on the website. Cilip have just upgraded the site and it should now take much less time to upload illustrations. As an indication some of the illustrations on the current page represent half an hours work for each. http://www.cilip.org.uk/get-involved/special-interestgroups/branch-mobile/picture-gallery/pages/default.aspx Looking back over 20 years makes me realise how things have changed. All articles were in hard copy mostly in longhand with some typewritten. I had to type out all the first issue and then send it to John the printer publisher. He then retyped and set to print. He also scanned all photos, and we had to send the proofs back and forth. During my time as editor I have tried to include as many illustrations as possible. I have tried to include some unusual ones from around the world and so for my last cover here is something different. Andrew Hudson has sent me a picture of what is arguably the strangest mobile library in the world. STS Sedov, which is owned by Murmansk State Technical University and provides practical lessons in seamanship for merchant navy and fisheries cadets, has a library of around 2000 volumes. There again is a library that takes its users with it strictly speaking a mobile library? Cruise liners carry libraries. The Queen Mary 2 and other large Cunarders have libraries. However Sedov has a larger library than most cadet ships and it is maybe the largest. The ship was built in Germany by Krupp at Keil as a sailing ship in 1921 It was taken over by the Russians after WW11. Editor See front cover for picture 30 Number 104 Spring 2010 ISSN 0306-0942 Continued on page 4 Contents 5: The Pupils The Public and Where Are the Teachers? 19: Green Vans 21: Mobilemeet - Library Spotters Paradise 22: Quaker Action Van 25: Mobilemeet Programme 2010 27: Mobilemeet 2010 28: Scottish Mobilemeet 29: A German student’s visit to Scotland Front cover: Andrew Hudson has sent me a photo of what is arguably the strangest mobile library in the world the STS Sedov Back cover: Farewell from Oxfordshire Pictures are by © Jon Davis, Ian Stringer and David Bell. Copyright © 2009 Branch and Mobile Libraries Group of CILIP and contributors Design and production by Internet@TSP, Ludlow, Shropshire. Printed in Great Britain All correspondence and enquiries should be sent to the Hon. Editor, 3 Spring Garden, Hensall, Goole, Yorkshire, DN14 0QL Tel: 01977 663143 E-mail: ian_bmlg@hotmail.com Free to members of the Branch and Mobile Libraries Group of CILIP: the Chartered Institute of Library and Information Professionals. Details of subscriptions to non-members available on request. 3 service point 104 32 pages 12/2/10 11:30 Page 8 Some things have not improved. In the past I could look in my local pages and find the address of every library. I then sent a letter and got a reply. Now I look on a website and often my only way to contact is by e-mail to a machine which instantly replies and says it will be back to me in 5/6 working days. And sometimes it does. One council has not replied after 6 months. However mustn’t end on a gloomy note. Mobile libraries are much better equipped than 20 years ago. Most have on-line issue and internet. The colour schemes are much more eye catching and staff facilities are generally better. All branch libraries are on-line and have lots of hi-tech facilities. Fittingly in my last issue I have contributions from John Beedle and Andrew Hudson who have both been regular contributors over the last 20 years. So au revoir not goodbye and please send Jon Davis, our new editor lots of items for the magazine. Ian Stringer, Editor Design and production for web, print and other media • • • • Web site design and hosting Domain name registration Advice on internet strategies, promotion and marketing Graphic design and printing – a comprehensive service from initial concept to fulfilment • Prices tailored to fit your budget • Nationwide service • Specialists in dealing with libraries and local authorities If you have a project you would like to discuss, phone John or David Fleming on 01584 874353 internet @TSP www.internet-tsp.co.uk 4 124 Corve Street Ludlow SY8 2PG Tel: 01584 874353 Fax: 01584 874340 e-mail: info@internet-tsp.co.uk A German Student’s experience in libraries, in the Scottish Borders My name is Julia Schneiderheinze and I am studying Library and Information Science at Humboldt University, Berlin. After spending an appreciable amount of time in the lecture halls consuming theory during the past two years I got the chance to gain an insight into real library experience when I decided to spend a two month placement in the libraries of the Scottish Borders. Thanks to John Beedle who was looking after me I got insights into nearly every corner of library experience. I got to see numerous different types of libraries beginning from the Public Libraries in the Borders to a High School Library, a University and College Library as well as the National Library of Scotland in Edinburgh and also got the chance to attend several meetings. During my placement primarily based in Hawick Library I really enjoyed working with the public for which I had plenty of opportunities given the considerable amount of events the libraries are organising throughout the year. I joined in several Rhymetime sessions at Kelso, Melrose and Galashiels as well as in presenting more than twenty successful Questseekers in Peebles with their deserved medals and certificates. Another highlight was the visit of the Scottish author Alanna Knight in Hawick who gave a vivid insight into her life as a writer. Altogether I regard libraries putting their efforts in modernisation and therefore not only improving their service but also making it even more attractive to the citizens of the Scottish Borders. An example for this is the introduction of the NEC and Young Scot Cards as library cards. As there is no modernisation without complication, the integration of the cards is progressing at a prolonged pace due to formalities but I nevertheless got the impression that libraries as well as the public are in general embracing this development. Something that especially attracted my attention in the means of facilitating internet usage for library users is the recently introduced online catalogue “Aquabrowser”. With its visually inviting and easy-touse interface it is putting the library community towards FRBR and the Semantic Web by pragmatically connecting and organising metadata. 29 service point 104 32 pages 12/2/10 11:30 Page 10 He has a BA (Hons) in English Language and a MA in Contemporary Literature. He has lectured in Creative Writing at the Universities of Huddersfield and Leeds. He has held many writing residencies in libraries, schools, prisons, youth offending teams, hospitals and literary festivals. In 2003 he was Calderdale Libraries first ever Reader In Residence. He has read his work on radio and TV. Amongst other things, Craig has been a stand up comedian, roadie, heavy metal drummer, window cleaner, humbug boiler, nightclub bouncer, Butlins breakfast cook and gravedigger. Craig has published poetry, fiction, non-fiction and children’s poetry. He has written 5 books. He is currently the BBC RaW Football Stories Co-Ordinator working alongside the National Literacy Trust setting up literacy events at football clubs. He has worked with Liverpool, Manchester United, Arsenal, Manchester City, Nottingham Forest and Everton. Craig supports Halifax Town. As usual the meeting will end with the award of trophies State of the Art Concours d’elegance Best Livery Best Small van and most prestigious The Delegates’ Choice now immortalised in Literature by Ian Sansom Dewsbury Rams ground is convenient for M62 and M1 being about 5 minutes from either. Southbound vehicles from M1/A1 should join M62 westbound for easier access. Editor Scottish Mobilemeet Burns Monument Centre, Kay Park Kilmarnock KA3 7RU September 11th 2010 Details are being finalised for the Scottish mobile meet to be held in Kilmarnock on September 11th 2010. The smal Scottish committee is hoping to finalise the programme in the near future – the theme being was dual or multiple use vehicles The meet will be held in the new Burns Monument Centre, which is a new Archives, Local History and Registration centre. It has an auditorium that accommodates 85 and plenty of parking for the vans. 28 The Pupils The Public and Where Are the Teachers? Serving different client groups in a dual-use library at The Gateway Library, Theale. By Mike Brook West Berkshire Libraries The Challenge of Creating a new Dual use Library I first went to the library in Theale in December 1999 when I toured all the static libraries in West Berkshire - all 9 of them - prior to starting work there in January 2000. Before that I’d never heard of the place, and would have thought that Theale was a medical complaint rather than a suburb of Reading. Back then it was the smallest and quietest branch in West Berks, yet I was told that day in 1999 that there was a strong chance that the then Head Teacher of the adjacent secondary school might get funding to build a dual use library for his school and for the public of Theale. My reaction, springing from some limited experience of dual use school and public libraries in other places, was – “Joint school and public libraries? If they worked there’d be more of them”. 4 1/2 years on we opened a new library, christened “The Gateway” at the suggestion of the new Head Teacher. Another 5 years later we have celebrated the 5th anniversary, we have overcome some big challenges, particularly on staffing and loans policies, we believe we are thriving, and I keep finding myself standing next to the current Head Teacher as we tell distinguished visitors like three local MPs and the Chief Executive of the Schools Library Association how well we all work together. One of the first things we did when addressing the challenge of creating a dual use library was to investigate current provision. There was no such facility in West Berkshire, so we visited those we could find reasonably nearby. We took note, learned lessons, but did not replicate everything we had seen. One challenge was the difference between the catchment area of the library and the school. Theale is such a small place; the school has 1400 pupils between 11 and 18. How did we stop the school’s needs from completely dominating? 5 service point 104 32 pages 12/2/10 11:30 Page 12 We needed to attract into the new facility what my former Kent Libraries colleague Anne Hannaford (now setting up the joint library at Worcester University) has referred to as “new and regained audiences”. We had to prove ourselves to the school audience and reassure the public. A professional consultation exercise asked the public already using Theale Library for their views. Their new dual use library would provide more books, public access PCs and longer opening hours. All of this they would be sharing with the school. They welcomed the extra resources and open hours; they weren’t at all keen on sharing with the school. As for stock, my public library colleagues think my idea of weeding is at best enthusiastic and at worst verging on the philistine. I like throwing tatty books away. The reaction of teachers when they saw us weeding the school’s existing library was in some cases similar. Indeed we were to find at various stages of the next five years that wooing the teachers to the library was a whole different challenge. Some books we wanted rid of did end up hidden in subject mini-libraries at the back of a classroom, and this was a discouraging start to the process of persuading teachers to bring their classes in to the new library when it opened. Five Years On Between 2000 and 2003 the project was firmed up, money from the Learning & Skills Council, topped up by West Berkshire Council, was found for the capital project, and we started building in early autumn 2003. We opened the new facility in May 2004 as a school and public library and also with a learning suite for adult education with input from the main local provider, Newbury College. At that point there were concerns around recruitment, role clarification and library fines policy. My main concern was how we would meet the needs and control the behaviour of 1400 pupils. We have survived and thrived, and after a visit from the Chief Executive of the Schools Libraries Association, we have been invited to be drivers behind the proposed publication on dual use libraries next year. Our Librarian is speaking to the SLA conference next summer. As a dual library we face two ways – at least. Activity for the community includes children who go to other schools, including of course children under 11. The creation of the local Extended Schools partnership gave the Library at Theale the chance to organise author visits, poetry roadshows and book quizzes for all our feeder Junior Schools. That work Continued on page 11 6 Mobilemeet 2010 Libraries are Good for You Dewsbury Rams Rugby Football Ground, Tetleys Stadium, Owl Lane, Dewsbury, WF12 7RH, West Yorkshire Saturday May 8th 2010 I have been going to mobile meets for nearly 30 years and at last one is coming to the town where I was brought up. Rather fittingly it is also the first Mobilemeet that I shall attend as Group Chair. Dianne Hird and Jon Davis of Kirklees Library Service have done a good job in arranging for an interesting and useful programme. The opening address is by Betty Boothroyd, Baroness Boothroyd of Sandwell, former speaker of the House of Commons between 1992 and 2000. She was born in Dewsbury, a daughter of textile workers. She was educated at council schools and went on to study at Dewsbury College of Commerce and Art. In the 1940s, she enjoyed a career as a dancer, as a member of the Tiller Girls dancing troupe. She unsuccessfully contested parliamentary seats in the 1950’s before travelling to the United States in 1960 to see the Kennedy campaign. She subsequently began work in Washington as a legislative assistant for an American Congressman, Silvio Conte between 1960 and 1962. She became a Deputy Speaker in 1987. In 1992 she was elected Speaker, being the first woman ever to hold the position. The theme is Libraries are Good for You and so we have bibliotherapy sessions with Catherine Morris of Kirklees Libraries, James Nash a Northern poet does a session about reading and boys and there is a session about the home library service. Over two hours are allowed for viewing mobile libraries and as many of our recent winners of State of the art hail from Yorkshire it should be well worth visiting. The afternoon session is by Craig Bradley a local professional poet, writer and performer who tours the country sharing his passion and infectious enthusiasm for words. He performs in schools, libraries, museums, art galleries, hospitals and literary festivals. 27 service point 104 32 pages 12/2/10 11:30 Page 14 A. G. BRACEY LTD. (BRISTOL) Commercial Vehicle Bodybuilders and Mobile Library Specialists ù Over the rainbow to Rhondda Cynon Taf. Small vehicle seen at Thruxton mobilemeet. ù b Innovative design b Quality workmanship b Fast and friendly service b Fife award winner in Stirling. See more Scottish vehicles in Kilmarnock this year. b Large enough to cope b Small enough to care b Tel: 0117 937 2705 Fax: 0117 937 4243 26 7 service point 104 32 pages 12/2/10 11:30 Page 16 Libraries are Good For You Mobilemeet 2010 LEICESTER CARRIAGE BUILDERS Marlow Road, Leicester LE3 2BQ Tel: (01162) 824270 & 824719 Fax: (01162) 630554 The Mobile Library Specialists Saturday 8th May 2010 Dewsbury Rams Rugby League Football Club, The Tetley Stadium, Owl Lane, Dewsbury, West Yorkshire WF12 7RH http://www.dewsburyrams.co.uk/ Programme: 9.00 Arrival and Registration (Refreshments available) 9.40 Welcome to Mobilemeet 2010 by Ian Stringer (Chair of Branch and Mobile Library Group) 9.45 Welcome to Kirklees by the Mayor of Kirklees 9.50 Opening Address by The Right Honourable Baroness Boothroyd O.M., P.C. Baroness Boohthroyd was born in Dewsbury and went to become an MP and then Speaker of the House of Commons 10.00 Books and More Brought to Your Door Partnerships: Giving Value to Your Home Library Service Users i. Working with Essex Blind Charity Darren Smart, Library Group Manager, Essex Libraries. ii. Working with the Benefits Advice Service in Kirklees. 10.45 Coffee As a major supplier of coach built vehicles of the highest quality for over a century, our wide experience in the design and construction of mobile libraries is made available to our customers in the form of expert advice and guidance. We also specialise in the refurbishment of libraries of all types, so enabling your existing fleet to be up-dated in specification to enhance its operational effectiveness. Justly proud of all our work, we are pleased to provide Quality Assurance backed by our ISO 9001:2000 Accreditation. Always available to call upon our clients to discuss their requirements, we are equally pleased to welcome visitors to our premises. Our full colour brochure is available on request. 11.00 Boys and Reading James Nash (James is a writer, poet and a devoted reader. He reads everything he can get his hands on, from poetry to crime, taking in contemporary fiction, as well as letters and biography. Reading has helped him understand his own world, as well as explore the worlds of others.) 11.45 Bibliotherapy - the Kirklees perspective Catherine Morris Assistant Head of Culture & Leisure (Frontline Services). 12.15 Lunch and viewing of vehicles/mobiles. 14.15 Local poet: Craig Bradley www.craigbradley.com 15.00 AGM and awards. 16.00 Depart. 8 25 B 12/2/10 11:30 Page 18 ailey’s ody Builders Ltd Oxford Award Winning Interior service point 104 32 pages ù Bacup (Lancashire) mobile in the 1970’s Isle of Mull in the 1980’s ù BAILEY’S BODY BUILDERS LTD Tunstall Road Industrial Estate Biddulph, Stoke-on-Trent, Staffordshire ST8 7BD Tel: 01782 513671 Fax: 01782 522079 www.baileysbodybuilders.co.uk info@baileysbodybuilders.co.uk 24 9 service point 104 32 pages 12/2/10 11:30 Page 20 Mobilshelves A New Concept in Library Shelving ù Requirement at any Mobilemeet? A large grandstand. Aintree 2008 What its all about - Winning at Aintree ù BAILEY’S BODY BUILDERS LTD Tunstall Road Industrial Estate Biddulph, Stoke-on-Trent, Staffordshire ST8 7BD Tel: 01782 513671 Fax: 01782 522079 www.baileybodybuilders.co.uk info@baileysbodybuilders.co.uk For Your Complete Library Interiors 10 23 service point 104 32 pages 12/2/10 11:30 Page 22 Quaker Homeless Action Celebrates 10 Years of the Quaker Mobile Library On 17th October 2009, Westminster Meeting House hosted the 10th Anniversary Celebrations of the Quaker Mobile Library, winner of the Concours d’Elegance at this year’s Mobile Meet. More than fifty Friends and supporters attended the event, organised by QML coordinator Gill Lowther, who opened the meeting by briefly describing the history of the project. Gill also thanked CILIP’s Branch & Mobile Libraries Group for their public recognition of the QML’s outstanding work, proudly displaying the shield as she spoke. The meeting included short talks given by QHA Director Kate Mellor, Park Bench Lending Library Trustee Heather Lister (from Bristol), and Andy Ryan, from the London Libraries Development Agency, as well as musical performances by Jennifer Kavanagh (one of the QML founders) and Brian Palmer. Each speaker gave a similar message: books are very greatly appreciated by homeless men and women. The homeless need flexible libraries without fines because they are so disenfranchised that they often cannot get a library card and so impoverished that they cannot pay a fine. Traditional public libraries are working harder to reach out to homeless people, but have not been entirely successful in any location. The speakers also reminded the audience that it is the conversations that come with the books that can be the most meaningful part to the homeless library users. They can have a conversation with a library volunteer that is about books and not about their service needs, which can be a refreshing contrast from their regular routine. After refreshments, everyone was invited to visit the mobile library van, affectionately called The Phoenix, before the volunteers set off on their afternoon rounds of hostels and shelters. Former mayor of London Ken Livingston joined the celebration, as planned, and posed for photos with the Phoenix. Ken Livingston also offered his future support to the Quaker Mobile Library. Darren Smart Essex Libraries 22 Continued from page 6 has so impressed the Primary Heads who control the purse strings that each year when Extended Schools have set their budgets they have had to make cuts, but they have always prioritised our programme and never reduced their financial commitment to it. Likewise we heard last month that the full Library bid for development funding has been okayed by the School, unlike a lot of other departments where projects will have to be curtailed. The Head Teacher chairs the once a term meetings of the Library Management Group, which also comprises the Librarian, the Supervisor, me as their line manager, and the Library Liaison Teacher (the Head of History). This Group works effectively together, and the Adult Learning providers have this year flattered us by copying that idea with their own Management Group – but they don’t get the Head Teacher! The Bursar chairs their Group. Aside from her formal role on the Management Group, the Head is actively supportive of the Library, attends our major events whenever she can, meets with the library assistants once a year, helps as a conduit to some of her less communicative colleagues, and generally stands as a key advocate for the Library. In the first years after 2004 there were some difficulties with how Theale should relate to the rest of the public library network. Other branches don’t automatically understand the needs of a school library. Much good integration work has taken place and fences have been mended. Measuring Success I’d like our success or otherwise to be judged by how we impact on people and their lives. We have an integrated service; we have the same opening hours for school and public during term time, and the same staff serve everybody. As a customer it makes no difference if you are from the school or the general public. This means parents have ready access to their children’s school library and are able to judge it accordingly. Pupil behaviour, always a worry for us generalist librarians (I only know about children because I used to go to school with them), has been largely acceptable and mostly commendable. In 2008 our new Supervisor introduced a Student Library Assistants’ programme which has made a huge difference to the lives of some pupils. Eric (not her real name) was a timid girl, whose home language is not English, and who found the school environment as a new Year 7 terribly 11 service point 104 32 pages 12/2/10 11:30 Page 24 challenging. As she started on the Student Assistants programme she was always wanting her work to be checked. Now she is more of a self starter, works with confidence, and next term she will be a mentor for a new Year 7 Student in the library. The students do a variety of jobs, not necessarily associated just with the school. Madelaine (not his real name) analysed the feedback forms from some of our local history talks for the public. This programme takes some time, but it reaps rewards. We get some useful work out of them. We get feedback from real students on our services. We are seen to be contributing to personal development. And individual children get new joy out of coming to school. The public support a regular programme of talks on Local History, including two occasions when our capacity of 55 in the main room was breached and we had to run a talk again a week later, and got another 50 people in! There have been some wonderful examples of older people and students interrelating in the library. Recently a couple new to the area told staff how well behaved they found the students. The extensive outreach work to feeder juniors through both extended schools and through visits to promote the Summer Reading Challenge built links which encourage primary children to use the library, and their familiarity with this most public part of the school is a major benefit when they join in Year 7. Our youngest users are the babies and toddlers who attend twice weekly rhyme times that are a tribute to the ingenuity and talent of our library assistants. We know take up among teachers varies. Some are more library focussed than others. Some departments use us a lot, others hardly at all. The Development Plan targets those where work is needed, and we have run one special evening after school for new teachers joining the school last September. With tea and cakes. Like many libraries we take in students on work experience for a week at a time. The long opening hours make Theale one of our best branches to do this. Last year our new Supervisor designed a welcome pack and work programmes for all these students, some of whom are from Theale Green School and others are from elsewhere. So, we have satisfied parents, satisfied pupils, local public, younger children, teachers and work placement students. What about the job satisfaction of the library staff themselves? Whilst many public library staff would list teenagers as the group they are least comfortable with, all the staff at Theale joined since 2004 and have thus opted to work in a library that specialises in teenagers. They all want to work there. 12 Branch and Mobile Libraries Group PUBLICATIONS STRINGER, Ian Nostalgia Road Number 8: Britain’s mobile libraries. Trans-Pennine Publishing Ltd. – ISBN 1 903016 15 0 MOBILE LIBRARIES ORTON, G. l. J. An illustrated history of mobile library services in the U.K. £1.00 (plus postage). – 0 85365 640 1 CAMPBELL, C. Mobile library route planning £3.00 (£2.00). Basic Guide 5 – 0 853 659 15x PYBUS, R. L. Mobile libraries in England and Wales: a guide to their construction and use. 2nd edition. £4.50 (£3.00). Basic Guide 6 – 0 946 461 031 PYBUS, R. L. The design and construction of mobile libraries. 2nd edition. £5.00 (£4.00). – 0 946 461 090 PATEMAN, John and McMURRAY, Nigel Mobile library staffing. £3.00 (£2.50). – 0 946 461 112 McMURRAY, N. Publicising and promoting a mobile library service. £4.50 (£3.00). – 0 946 461 074 GENERAL JORDAN, P. Managing a public library team. £1.95 (£1.50). Basic Guide 1. (A guide to the operation of team librarianship). – 0 853 656 029 BUNCH, A. Switched on. £3.00 (£2.00) – 0946 461 139 BUNCH, A. More than just books: community information in libraries. £3.00 (£2.00). Basic Guide 2 – 0 853 655 928 BUNCH, A. Sources of community information £3.75 (£2.50). Basic Guide 8. – 0 946 461 066 MILTON, I. S. Changing faces (A practical guide to reader interest categorisation and library facelifts). £3.75 (£2.50). Basic Guide 11 – 0 946 461 04x MEADOWS, Jack Performance assessment in public libraries. £1.50 (£1.00). – 0 946 461 104 BETTS, D. A. Borrowing and the fiction reader. £3.00 (£2.00). – 0 946 461 082 WALLACE, V. Who manages the Library – The role of the paraprofessional. £2.50 (£2.00). – 0946461 120 Prices in brackets are those for individual members. All overseas orders are plus post and package. Available from: Anna Strange Staff Development Officer Gallery Suite, County Hall, Walton Street, Aylesbury, Bucks HP20 1UU Telephone: 01296 383377 21 service point 104 32 pages 12/2/10 11:30 Page 26 Even after saving as much as possible through good planning and preparation, there are still more ways you can economize. Time and fuel can be wasted by the driver who thinks he knows a better route or who wants to get home earlier than scheduled. This can be avoided by new technology. • Fifth Green Point. Fit GPRS and ‘black box’. These use satellite navigation to check vehicle route and position at all times. The ‘Black box’ indicates all speeding and all braking when downloaded at the end of the day. The driver who consistently speeds, or does harsh braking, both of which waste fuel, can be given ‘care of vehicle’ training. Much of the fuel burned on a vehicle is not actually to move it. After all, the good mobile library earns its keep when it is stopped. However when stopped the vehicle batteries are hard at work powering the heating, the air conditioning, the lift, the onboard computers etc. Give the batteries all the help you can. • Sixth Green Point Keep the inside temperature steady. Use an automatic door to keep out the cold (or heat). The power used for this should be less than the power saved. • Seventh Green Point. Make the vehicles open to as much daylight as possible using windows and skylights. Some vehicles have windows all round and shelves just go across them. Potential readers see inside the vehicle and users have natural light to help see the books clearly. Less energy is consumed in lighting the vehicle. However there is now a way to harness that sunlight as well. • Eighth Green Point. Use a solar panel • Ninth Green Point. Use a fuel additive or product such as ‘Green’ Diesel or a green additive. (hydrogen and urine are the basis for some of these). Vegetable oil may also be used. • The Tenth Green Point. The mobile library can save many journeys by readers who would all otherwise be travelling into the city to choose their books. Ian Stringer Editor 20 Our Working Principles We have worked to certain underlying principles. One was that we wanted an integrated service, blending as much as possible the service to the school with that to the public. We value senior managers’ support highly both from the school and from the Library service. Role clarification is something we have had problems with and have developed as we learned the lessons along the way. When the posts of Librarian (Strategic Manager) and Supervisor (Operational Manager) were first advertised, a Branch Supervisor from another library told me, rather unguardedly, “I wouldn’t want a Librarian based in my library!” We thought there was going to be a problem over the roles of the Librarian and Supervisor, and we were not wrong. At first there was vagueness and duplication in our Job Descriptions. Later we introduced rigidity that risked opening up two separate services and two battling empires. It was our toughest challenge. Now we think there has at last emerged an approach that combines the best of clarity and flexibility. Librarian and Supervisor are thriving in their roles and working effectively in mutual respect. Theale Green is a Community School and we are a library service that seeks to serve the community. Our targets are all about developing audiences and attracting people from hard to reach groups. Theale has for five years now set an example to the rest of the area. Some of the work done with their own Extended School has been copied wholesale to two of the other Extended School Partnerships in the east of the authority, and there’s no reason we can’t get similar things going in the west too. I take it for granted that a project like the Gateway needs blue sky thinking and a mindset to see through existing protocols and procedures, and that we have to balance this with what is practical, workable and sensible. We have had to be flexible in our thinking to respond to needs, such as the frightening scale of our overdue book charges on pupils who were not used to their school library books attracting fines. We hammered out a compromise policy. There have been other examples where a West Berkshire wide initiative from Libraries and Cultural Services has had to be adjusted to apply to the unique circumstances of our dual use library. Equally, we have done things which many other School Libraries have shied away from, such as the Student Library Assistants’ scheme. And, whisper it please, when we started a number of other libraries thought it 13 service point 104 32 pages 12/2/10 11:30 Page 28 absurd that we were not planning any security for stock. We didn’t, and still haven’t, installed any gates. RFID tags have arrived, and the self service kiosks are coming, but with service, not security, in mind. The green green vans of home Ten ways to make your Bookmobile GREEN Achievements One of our most successful events was a “Question Time” for the 6th Form with local MPs from the three main parties. This was the brainchild of our Librarian and she organised it from start to finish. However, within the Council there was concern at the sensitivity of such an event, and we were asked to label it clearly as a school event not a libraries one. The Head Teacher chaired, questions were put by students on a range of issues of importance to them and the three politicians seemed to thoroughly enjoy it. A repeat next year will involve not MPs but leading figures in environmental affairs. This is just one example of a range of many and varied events dreamed up and carried out by our Team. Strong Partnerships have been established with Extended Schools, Health Education, Local Authors, other Council departments and across the School. The Librarian leads on developing the School’s information literacy policy, and leads on delivery of a departmental development plan, whilst also having targets set by me as her line manager. Her annual appraisals are held jointly with the Head Teacher. Use of the library by the public has gone up now that we have such a new and impressive building. Total issues topped 50,000 last year for the first time. It is good to see the library continuing to improve its performance five years on from its regeneration. The strong support of the Head is vital to what we have achieved and to where we go next. Vital to us too is the strength of the staff, who are the people who make it all happen on a day to day basis. I was recently commissioned to do an article for the American Library Association outreach section. I feel it is worth sharing with UK readers. I’ve left in the first paragraph which set the scene for the US readers. Home in my case is England. I live in the North East of England, which is where the original Pilgrims came from. I am only an hours drive from Washington, Philadelphia, Boston and York (real York, that is, not a New imitation!) The famous Jeremiah Dixon was born and trained in the area before being sent by King George with Charles Mason to the USA to settle a dispute on the boundary between Maryland and Pennsylvania. Mason and Dixon solved the dispute by drawing a straight line between two points. This is well worth bearing in mind when setting up routes for your vehicles. The shorter the route, the less fuel burned. • Bizarrely Mason and Dixon took stones from England to the USA to mark their route. This is bad practice. • Second Green Point. Don’t make unnecessary journeys. Try not to go across the county for fuel or for restocking with new books and stationery. Make such halts part of your route planning. • Third Green Point. Don’t carry unnecessary loads. Can the children’s books be replaced by large print books when you visit old people’s residences? Do you need to carry lots of boxes of reserved books for the whole week? Conclusion I used to think, “Joint school and public libraries? If they worked there’d be more of them.” Now I think, “If we make them work, there will be more of them.” Mike Brook, West Berkshire Libraries 14 First Green Point, economic route planning. Good route planning can save far more fuel than any mechanical or electronic device. Make routes teardrop shaped in geographically linked lines to minimize travel. Don’t zigzag back and forth across town. Accuracy was most important for Mason and Dixon. • Fourth Green Point. Have the engine, chassis, brakes and tyres accurately set up by regular servicing and daily checking. 19 11:30 Page 30 ù 12/2/10 ù 18 Ken Livingstone at the 10th anniversary of the Quaker Homeless Van Happy staff in Hawick say farewell to Julia Schneiderheinze on her last day at Hawick Library. In the pictures are Kate Telfer (Library Assistant), Caroline Little (Library Assistant), Julia, Patrick Carlin (Caretaker) and Ryan Barker (Library Assistant). ù Tampere (Finland) on the road in Europe. ù service point 104 32 pages Inside the Tampere van. 15 service point 104 32 pages 12/2/10 11:30 Page 32 ù Bexley Beauty at East Riding Mobilemeet. ù Two views of the Slough mini-mobile Suffolk Mobilemeet 2009. ù ù 16 All smiles in Staffs East Riding 2005. 17