Session F2D3 Technical Risk Management As the Connectivity in a Capstone Design Course Pete Hylton Mechanical Engineering Technology Department Purdue School of Engineering and Technology Indiana University / Purdue University at Indianapolis Abstract Many high-tech industries have recently begun to institute Technical Risk Management (TRM) as a part of major design efforts. The US Department of Defense has started requiring that TRM procedures be defined in proposals and that all major reviews include a risk management section. Even where TRM is not required by government edict, many businesses are instituting their own internal requirements for it. This means that today’s engineering and technology graduates would benefit from an exposure to TRM processes. But there is even more of an advantage to introducing this in the classroom. Properly applied, Technical Risk Management can be used in a Capstone Design Course as a means of tying together the various concepts that have been studied during the entire college career. This connectivity can be a welcome addition to such a course. The TRM process consists of four phases, Risk Identification, Risk Assessment, Risk Mitigation, and Risk Management. The Risk Mitigation phase forces the design team into critical problem solving mode early in the program, avoiding last minute panics. The mitigation steps that must be developed, tie together the topics that have been studied in courses leading up to the Capstone Design Class. This process can be tailored to the individual curriculum in a relatively straight-forward manner, making it applicable to all technical programs. Introduction Before joining the academic community, the author participated in several aerospace programs which utilized Technical Risk Management (TRM) processes. The benefits to the programs in terms of time savings, and resource allocation were remarkable. Lewis Branscomb expressed it well in the forward to a government sponsored paper entitled Managing Technical Risk,1 when he said “ The risks associated with science based commercial innovations are real and often hard to quantify and circumscribe. These risks Proceedings of the 2005 ASEE Gulf-Southwest Annual conference Texas A&M University-Corpus Christi Copyright © 2005, American Society for Engineering Education contribute to business failures, but more importantly to underinvestment in the early stages of research and to opportunities foregone.” Although it is generally the high-tech industries that have begun to implement TRM processes, the benefits should be applicable to any industry, regardless of level of technology. Early identification, assessment, and mitigation of program risks, greatly reduces the chance of failure. Once he began teaching full time, one of the classes that the author was responsible for was the Capstone Design Class for his department. During the course of the first semester, it became obvious that the students would benefit from development of some sort of connectivity between all the various topics that they had studied in the four years leading up to their last semester. TRM was an obvious mechanism for accomplishing this. Each semester since, the author has introduced TRM concepts in the class, and has required the design teams to perform a full technical risk analysis of their design project. This has forced them to recall material from their previous classes and integrate it into both their design projects and their design review presentations. Thus the students leave their final semester with two things. They have a better understanding of the inter-related nature of the various topics they have studied for four years, and how these topics fit into the overall design effort of a new project. They also have exposure to a new concept which is gaining popularity in the industrial environment, thus making them more marketable upon graduation. Implementation Strategies Regardless of school or curriculum, TRM can be integrated easily into any Capstone Design Course. The TRM process consists of four phases, Risk Identification, Risk Assessment, Risk Mitigation, and Risk Management. The Risk Identification phase will cause students to look at their design and evaluate all possible modes of failure. The Risk Assessment phase helps students to evaluate how much risk each possible failure poses to the project. This leads to the prioritization of the various analyses and design modifications required for success. The Risk Mitigation phase leads the students into critical problem solving. While they probably would have gotten there anyway, all too often it would have been at the last minute and created ensuing panics. By using TRM, they are forced into problem solving mode earlier in the project, thus avoiding the panic mode. The steps developed in the risk mitigation plan will be driven by the student’s course of study. However, the concepts are equally viable for mechanical design, computer software development, or planning a banquet. The fourth step of the TRM process, is Risk Management. In the real world, this is actually the longest step, because it involves following through with the mitigation plan, and ensuring that the risk is actually reduced. This is the one portion of the process that cannot be effectively demonstrated in the classroom, since it covers an extended period of time. However, it must be impressed upon the student, that without a follow-through to completion, the first three steps are wasted. Proceedings of the 2005 ASEE Gulf-Southwest Annual conference Texas A&M University-Corpus Christi Copyright © 2005, American Society for Engineering Education Risk Identification It is never too early in a design project to identify a potential risk. Thus the author makes his design teams to perform a risk identification almost immediately after they arrive at a basic design concept. A team brainstorming session is a good way to begin. Each member of the team should try to objectively evaluate possible failure modes. All those which are identified should be treated as a valid risk to the project during the brainstorming. Furthermore, no effort should be made to determine relative importance or to design new solutions to eliminate the risks at this time. After the initial risk identification, the team should continue to consider any new risks that come up as the project progresses as a product of detailed design work or analysis. Risk Assessment Forcing the design team to take a hard look at possible failure modes is a good move in and of itself. But which ones are the most important? In industry it is important to determine which risks need to have resources allocated to them first. This is done using a Risk Assessment, or scoring system. Each risk that has been identified is considered for its likelihood and its consequence. Likelihood is the probability that the failure might actually occur. These probabilities will have to be educated guesses based by the team members. Although Kumamoto and Henley 2 base their approach to risk likelihood on probabilistic design calculations, they also recognize that, “Unfortunately, the likelihood is not always exact; probability, percentage, frequency, and ratios may be based on subjective evaluation. Verbal probabilities such as rare, possible, plausible, and frequent are also used.” In the classroom, it will be necessary to estimate the probabilities. For the example, the author recommends that his students use five subjective graduations (low, minor, moderate, significant, high). Next the impact, or consequence should be determined. Consequences are even harder than probabilities to relate to hard numbers. Again Kumamoto and Henley 2 say that “verbal and ambiguous terms such as catastrophic, severe, and minor may be used instead of quantitative measures.” Consequences definitely need to be tailored to the particular project. The consequences associated with a mechanical effort such as a bridge design are greatly different from the consequences of failure in a software routine. However, virtually any project will have some kind of impact in the following categories: • • • Budget Impact Schedule Impact Technical Effort Impact Proceedings of the 2005 ASEE Gulf-Southwest Annual conference Texas A&M University-Corpus Christi Copyright © 2005, American Society for Engineering Education Figure 1. Risk Assessment Scoring Matrix Risk Scoring Matrix for Quantification .3 .5 .7 .8 .9 .2 .4 .6 .7 .8 .2 .3 .5 .6 .7 .1 .3 .4 .5 .6 .1 .2 .3 .5 .6 High Sig Probability of Occurrence Mod (Po) Min Low Legend High Mod Low Low Min Mod Sig High Consequence of Occurrence (Co) In order to prioritize which risks need attention first, the previously discussed probabilities and consequences must be reduced to a Risk Score via the scoring matrix shown in Figure 1. This matrix can also be tailored to specific projects, but in general, risks with both high probability and high consequence receive the highest risk score. The scoring matrix quantifies the risks in a way that allows them to be prioritized and it allows them to be categorized into three simple and easily comprehensible levels. These levels (High, Medium, and Low) are usually color coded (Red, Yellow, and Green) in industry as a means of highlighting which risks are the biggest concern. This color coding seems like a silly oversimplification to most engineers. But E.L. Jarrett explains that the corporate executive is the member of the organization which deals ultimately with risk decisions, and “even if it were possible to develop complex representations of risk accurately, it is difficult for the executive to deal with them. Instead, the executive is able to deal with a few scenarios and possible cases, and only with three general levels of conceptual risk associated with them: High Risk, Medium Risk, and Low Risk.” 3 Proceedings of the 2005 ASEE Gulf-Southwest Annual conference Texas A&M University-Corpus Christi Copyright © 2005, American Society for Engineering Education Risk Mitigation Plans Developing a Risk Mitigation Plan is the most useful and challenging step. The design team must plan and schedule a series of steps that will reduce the high risk items to low risk scores. This is the step where the team must plan a course of action that reduces the risk to acceptable levels. This forces the use of problem solving skills which are frequently underdeveloped in college students. In a Capstone Design Course, this is the stage that can be used to achieve connectivity between many of the core course topics which have preceded the Senior Design class. In a mechanical curriculum, concepts from Statics, Dynamics, Strength of Materials, Materials, Computer Analysis, Thermodynamics, Fluids, Instrumentation, and Kinematics can all be connected. In an electrical curriculum the concepts and courses would be different, but nonetheless, it is possible to tie such issues as hardware, software, controls, and interfaces together. Risk Management The fourth and final stage of the process is the actual management of the risks. Identifying, Assessing, and Mitigation Planning are meaningless if the plans are not followed to completion, ensuring that each step is completed. Students will not be able to follow this portion all the way to completion, but should execute all the steps that are consistent with the extent of the design effort in which they are involved. Example The author typically models the Risk Management process to the students by walking through an example from the aerospace industry, involving the design of a large jet-thrust directing vane that serves as a control surface for a vertical take-off aircraft. Identification First, the uses and operation of the vane must be described to the students. Then the students are afforded the opportunity to brainstorm risks associated with the vane. One of the risks that always arises is vane failure. Risk Assessment Since failure of the vane means loss of thrust directional control in vertical take off mode, it has potentially catastrophic effects for the aircraft. And, since the students know Proceedings of the 2005 ASEE Gulf-Southwest Annual conference Texas A&M University-Corpus Christi Copyright © 2005, American Society for Engineering Education nothing about the design of the vane, they must assess it as having a fairly high probability of occurrence at the outset. This places the vane failure risk well into the red portion of the scoring matrix, thus assuring that it must receive immediate attention and resources. Risk Mitigation At this point the professor and students jointly develop a series of risk mitigation steps, based on concepts that the students are familiar with from their course work. Beginning steps involve estimating loading on the vane using concepts from Statics, then performing simple hand calculations for stress and deflection from Strength of Materials and comparing these calculations against data from their Materials course, thus tying together these three classes. If the resulting assessment predicts that the component will survive, then there is a sound basis for lowering the probability of failure, thus moving in a positive direction on the risk matrix. However, since these calculations are only preliminary, due to their approximate nature, the amount of reduction in risk is limited. Next, the students are asked to consider how the impact of such a failure can be evaluated. Fluid Mechanics and Controls issues can be drawn into the effort in an attempt to determine if complete loss of aircraft is likely in the event of failure. If this study indicates that the loss of airframe is less likely than initially feared, then the severity of consequence can be reduced, again moving toward the green part of the matrix. After that, concepts from CAD modeling and FEM analysis can be drawn-in to show how better stress results could be generated. If this shows the same promising results that the hand calculations showed, then confidence is even higher, and the probability of failure further reduces. Finally, the students can use what they learned in Instrumentation class to develop plans for verifying stresses under actual testing, which could bring the project well into the green portion of the assessment matrix. Although other curriculums would have far different examples, it would be relatively easy to envision similar examples for any technical design project. Risk Management Unfortunately, it is not possible to follow this step through to completion due to the time constraints of a semester long course. Nonetheless, it is important that students understand that unless this step is followed to completion, there is no gain. Conclusion The concepts of Technical Risk Management can be easily incorporated into a Capstone Design Class yielding two major benefits. First, the students must pull together concepts from a variety of classes in order to execute the TRM process. Secondly, they end their Proceedings of the 2005 ASEE Gulf-Southwest Annual conference Texas A&M University-Corpus Christi Copyright © 2005, American Society for Engineering Education university career knowing the concepts of TRM which gives them another marketable skill when entering the growing number of industries where Technical Risk Management is becoming a mandatory part of the design process. References 1. 2. 3. Branscomb, Lewis, et al. Managing Technical Risk, US Department of Commerce, NIST GCR 00-787, 2000. Kumamoto, Hiromitsu & Ernest Henley. Probabilistic Risk Assessment and Management for Engineers and Scientists. IEEE Press, 1996, p 2-22. Jarrett, E.L. “Effect of Technical Elements of Business Risk on Decision Making,” Managing Technical Risk, US Department of Commerce, NIST GCR 00-787, 2000. PETE HYTON Mr. Hylton currently serves as an Assistant Professor of mechanical engineering technology for the Purdue School of engineering and Technology at Indiana university / Purdue University at Indianapolis. He has 25 years of experience in the aerospace industry in the areas of system dynamics and project design leadership. Proceedings of the 2005 ASEE Gulf-Southwest Annual conference Texas A&M University-Corpus Christi Copyright © 2005, American Society for Engineering Education