UNIVERSITY OF MASSACHUSETTS AT BOSTON College of Management Department of Management and Marketing MKT 674 International Marketing Professor Leon Zurawicki Fall 2013 leon.zurawicki@umb.edu Phone: (617) 287-7735 Office: M/5/212 Office hours: M, W 3.30—4.00, 6.00-7.00 and by appointment I. Textbook: "Global Marketing Management", 8th, Warren KEEGAN, Pearson/Prentice Hall, 2014 . ISBN 978-0-13-615739-7. II. Philosophy of the International Marketing Course. The task of the International Marketing instructor and this course is to educate rather than train. The course is therefore analytical versus descriptive, literal versus vocational, and decision-making oriented versus technique oriented. The objective is to show the reasons for International Marketing phenomena rather than concentrate on methods applied. It attempts to answer the "why" rather than the "how" and to provide skills in applying theories to market situations. A textbook most appropriate to this philosophy has been selected. Further, teaching methods are designed to meet the requirements of this approach. Considerable emphasis is placed on the outside reading, research papers, and classroom discussion. An open forum is the way I would like to proceed. Problems, questions, and ideas will be reviewed before we go into traditional lecture format. It is obvious then that the attendance of classes is very important. Even more so, that you will not always find published materials as reading to some themes. The course studies the management approach to International Marketing while concentrating on key variables that are controllable by the International Marketing Manager. Attention is focused on market measurement, product policy, channels, pricing and promotion with special emphasis on the development and control of multinational strategies and programs. III. Methodology Class lectures will have only an introductory character to stimulate your participation in the discussion. Students are encouraged not only to read the textbook material prior to class meetings but to research and consult business publications and Internet sources. Short textbook cases will be discussed for illustrative purposes. Role-playing exercises might be used to offer insight into contrasting perspectives on key issues. Further, a number of videos will be shown to highlight the key topics and to stimulate the problem solving skills III. Subject Content and Schedule of Classes (This is just a general framework. Specific topics, questions and homework assignments will be communicated during the course delivery). Week Topic Chapters 1. Introduction: What is Global Marketing Case: Acer Ch. 1 2. Global Economic Environment Case: Argentina Uncorks Malbec Ch. 2 p.64 3. Political and Legal Environment Case: Will the Euro Survive? Ch. 3 4. Cultural Environments Case: Lestra Ch. 4 5. Global Players: Market Outlets Video case: Blooming Business Ch. 5 6. Information Systems and Market Research Case: Whirlpool Ch.6 7 Segmentation, Targeting and Positioning Case: Segmentation in cosmetics market Ch. 7 8. Entry Strategies and their Selectio n MID TERM TEST (CHAPTERS 1-7) Ch. 8 9. Nature of Global Competition, Competitive Scanning Team presentations start Ch. 9 10. Product and Brand Policy Case: BRL Hardy Ch. 10 2 11. Pricing Case: LVHM and Luxury Ch.11 12 Channels and Distribution Case: Tesco in the US Ch.12 13. International Marketing Communications Ch. 13 14. Global Corporate Responsibility Ch. 15 FINAL TEST WILL BE GIVEN DURING THE EXAM PERIOD. WRITTEN CASE DUE ON THE DAY OF THE FINAL TEST. IV. Additional readings Additional readings will be announced separately by instructor. The emphasis will be on using www sources or email communications sent to you. V. Term work and grading procedures. Be prepared to work hard. 3 hours a week is what I figured out to be a workload necessary to absorb the course material. Every time we meet, I shall remind you of a home assignment as a basis for the next class discussion. Your preparation will be judged by the quality of your class participation. The latter accounts for 20% of the final grade. There will be 1 case study report to prepare, counting for 25% of the final grade. A team presentation to the class will account for the 25% and the 2 tests (noncumulative) account together for the remaining 30% of your grade. COLLEGE OF MANAGEMENT GUIDELINES APPLY TO MISSED TESTS AND DEADLINES FOR REPORT DELIVERY. EXCEPT FOR EXTENUATING CIRCUMSTANCES NO MAKE-UP ASSIGNMENT WILL BE GIVEN. COLLEGE OF MANAGEMENT POLICY ON CHEATING APPLIES TO ALL THE ASSIGNMENTS. CLASS PRESENTATION PROJECT OUTLINE. During the second half of the semester you are expected to make a 20-30: min. class presentation on a topic of your choice to be selected from the below listed broad categories. This assignment is a group project of the teams of 5-7 students. After identifying the topic, the teams are expected to submit a proposal to the instructor for approval. If necessary, revisions will be recommended. While working on your project you are more than welcome to consult with the instructor as to the research 3 effort and the presentation format. Illustrative presentation categories: 1. Specific issues/problems when marketing in a particular foreign market. 2. Characteristics of the global/regional/foreign market for a particular product. 3. Discussion of a specific technique (techniques) applied in international marketing. 4. Discussion of a case of an individual company venturing or operating abroad. 5. Discussion of international/intergovernmental agreement pertaining to international marketing You will be evaluated based upon the quality of your presentation to the class: originality of the topic chosen, recency of information, vividness of discussion you generated and moderated. Make sure that your presentation incorporates all the relevant and reliable information, illustrates an important issue worth consideration and follows a logical stream of thoughts. I will encourage you to use interactive approach: ask the class relevant questions, invite comments. It is not easy to prepare a 20-30 min. presentation, so perhaps you can use the following outline: 1. Explain (briefly) why you chose the topic and how it relates to the course and textbook material. 2. Provide the background information on the environment in which your topic is positioned. 3. Describe a specific situation and the issues of concern, for example the attractiveness of a particular market/way of doing business, emerging threats and opportunities, action oriented programs you would like to consider. 4. Leave room for discussion. GOOD LUCK! 4