Class Days
Class Hours
Class Location
Instructor
Online
Online
Online
Professor David Desplaces but call me “Prof. D”
Sum2014
Office Location: Beatty 333, 5 Liberty Street
Email: desplacesd@cofc.edu
Office Hours by appointment
Course Description
Office Phone:
Fax Number:
843-953-6446
843-953-5697
This course is for all students of the college who are interested in a survey of the activities that occur in a business institution. The various types and forms of business organizations will be presented and analyzed with special emphasis on the role of the business enterprise in society. Business school majors who have completed or are concurrently enrolled in a 300- or 400-level business, international business, economics or accounting course may not receive credit for this course. This course will not be applied toward the GPA in business, international business, economics or accounting.
Required Business: Changing World. (9thth ed.) by Ferrell (McGraw-Hill)
Connect (McGraw-Hill) – see Oaks
BizCafe simulation (see online)
Supplemental Readings or materials distributed on OAKS
Course Learning Objectives:
• To provide the student with a basic understanding of the operation, activities and the environment of contemporary business institutions.
• To assist the student to appreciate the role of business, and manner in which business affects our lives.
• To develop a student’s ability to write and present
• To give students a feeling for the real world of business, the importance, the practical nature and excitement of business operations.
• To present and discuss career business opportunities.
SOBE Learning Goals
This course directly addresses the four Learning Goals established by the School of Business and Economics:
Ø COMMUNICATION SKILLS: Students will demonstrate the ability, via both written and spoken word, to effectively present, critique, and defend ideas in a cogent, persuasive manner.
Ø QUANTITATIVE FLUENCY: Students will demonstrate competency in logical reasoning and data analysis skills.
Ø GLOBAL AND CIVIC RESPONSIBILITY: Students will be able to identify and define social, ethical, environmental and economic challenges at local, national and international levels. Students will also be able to integrate knowledge and skills in addressing these issues.
Ø INTELLECTUAL INNOVATION AND CREATIVITY: Students will be able to demonstrate their resourcefulness and originality in addressing extemporaneous problems.
Ø SYNTHESIS: Students will demonstrate the ability to integrate knowledge from multiple disciplines incorporating learning from both classroom and non-classroom settings in the completion of complex and comprehensive tasks.
Department statement of excellence
The Department of Management & Entrepreneurship believes organizations have an obligation to optimize the “Triple
Bottom Line;” that is, to achieve financial, ecological, and social objectives in increasingly competitive global markets.
As teachers, we seek to prepare our students to be global citizens who will think and act systemically regarding the multiple purposes of creating and managing organizations in this responsible way.
Through our faculty service we reach out to the greater community, creating business relationships and partnerships. We serve as a resource to international, national, regional and local organizations.
The faculty take pride in the fact that their research represents a variety of disciplinary perspectives.
E-mail Business Etiquette
Do not abandon business etiquette in your use of e-mail! I will not respond to e-mails if you do not follow the below guidelines:
§ Business-like writing style (Dear Prof. D, sincerely etc..)
§ Be concise and to the point.
§ E-mail alias so recipient sees your full name, or your full name with @cofc.edu, in his/her e-mail in-box.
§ Subject line meaningful to recipient (consider identifying your class MGMT 105)
§ Content clear states the purpose of the e-mail including any action to be taken from the professor.
§ Clear signature block with your full name, postal mailing address and return e-mail address
(obviously there is no handwritten signature, nor do I require a digital signature).
§ Be careful about including quotations and sayings in your signature block. Obviously don't include anything that has potential to be offensive or misunderstood. Think about the impression your message sends to someone who doesn't know you, and be judicious.
Classroom Format :
The material will be conveyed through a combination of reading assignments, limited lectures, online discussions, movies, case analyses and structured individual assignments. All assigned readings, exercises, videos, and cases should be viewed or read prior to the completing each module. All students are expected to have access to their account on Oaks and are responsible for keeping their e-mail account active. Course materials and links to each modules will be placed there and you should regularly check-in for announcements and updates. Make sure you update your Oaks profile to reflect your active e-mail account otherwise you will not get my e-mails.
Virtual task groups are increasingly pervasive in all organizations today, and therefore will be the preferred experiential format for the class. As such, it is important for you to learn how to effectively participate in and to some extent manage a group virtually. You will have to plan and manage your group's activities in order to complete a high quality group project (effective) in a timely manner (efficient) according to quality and social guidelines (ethics).
Expected Norms :
Several norms are also important for effective teams. Responsibility is an important aspect of this class. Your most important allegiance should be to your group. More importantly attempt to adhere to your group norms. In short, act maturely by keeping them informed and treating them the way you would prefer to be treated. Then everything should go smoothly.
Participation is also strongly recommended. Effective participation requires reading assignments before completing each module and making relevant comments on the discussion board. Students are responsible for accessing the on-line content. The instructor is not responsible for any loss of connection or internet service. The best way to avoid any problem is to plan ahead and complete modules before any due date to guarantee that you will not miss any deadlines.
MGMT 105 - Prof. Desplaces Page 2
Another important norm is involvement . You should be involved in class discussion, and in your group.
It is difficult to learn to manage passively especially in a virtual environment. You will be asked to discuss chapter cases and get involved in the discussions. Involvement is needed for them to succeed. In addition, you should view this course as an opportunity to practice making decisions in a relatively safe environment. Get involved, and more importantly take calculated risks!
Final Grades :
Since I am the steward of learning, my goal is for students to take charge of their individual learning. I want everyone student to do well in the course, however, you should understand what I expect of you. This syllabus serves as your contract of your learning with me. You have rights as well as responsibilities.
Student’s Bill of Rights
§ Right to a proper education/instruction
§ Right to be treated fairly
§ Right to question content and process
Student’s Bill of Responsibility
§
§
§
Responsible for his/her own actions
Responsible for learning
Treat everyone as equals
§ Must come prepared to discussed materials in class
Don’ts
Do not disappear and just stop working on materials. I see your activities in a course log and know when you are accessing information or not (including viewing the videos)
Grading*:
Percentage
Resume & Cover Letter
Application of Learning (Connect)
Learning Engagement
Assurance of Learning (Quizzes)
Simulation
Simulation Reflection
Course Total
10 (50 points each)
20
20
20
20
10
100
* Make-up quizzes, discussion board or other assignments will not be given. You must complete the work by the course deadlines (if you can do it early too) to allow other students to comment or respond to your comments too.
* Assignment due dates and instructions are available on OAKS.
Course Grade Scale (Percentage – but NO ROUNDING UP)
A 94-100 – Superior C 73-76.99 – Acceptable
A-
B+
B
90-93.99 – Great work
87-89.99
83-86.99 - Good work
C-
D+
D
70-72.99 – Weak work
67-69.99 – Significant concerns
63-66.99 – Barely Acceptable Passing
B-
C+
80-82.99 - Below good work
77-79.99 - Considerable weaknesses
Resume and Cover Letter
D-
F
60-62.99 - Near failure
Failure - Below 60
Each student will be expected to submit a working resume and cover letter (addressed to me stating that you are looking for an internship opportunity) which are essential to entering the business world. Depending on your field of study two internships will most likely be required by the time you graduate as well as a study abroad experience. Don’t forget that you compete against many qualified individuals. You goal is to outdo the competition.
Students may request assistant from the Career Services Center or online, but all documents must be typed, original, and prepared personally by each student. Please see honor code for definition of plagiarism.
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Application of Learning
Students are required to complete by the stated deadline the Assurance of Learning for each chapter. These assurance of learning are required to guarantee that you have understood the chapter content (readings) and can apply the content/elements (comprehension). The assurance of learning comes in two forms. LearnSmart concepts and case content application. The LearnSmart concepts are questions you must answer to show your understanding of the materials (selfgraded) and if you answer any of them wrong you will be asked subsequently to answer the question or related question later until you get all of them correct. You will receive 100% of you complete them by the posted deadline (no exception on the deadline). The case content application is a small case showing you can apply the content of a particular chapter to the analysis. This assurance of learning does not repeat or allow the user to go back and answer the questions so the grade is final and must also be complete the posted deadline.
Learning Engagement
Engagement in the course is mandatory. Participation is only meaningful if it is completed during the completion of each module. Students can not return to a module discussion board and make contributions unless it is to comment on other students’ comments or contributions (no back posting). Otherwise it will not be counted as active participation. In order to foster lively and informed follow-up discussion as well as developing critical analytical skills it is necessary to be prepared for and to participate in module. This requires active discussion and active engagement all designed to promote individual and class learning. Each module will have a discussion area and each student will be required to make meaningful contributions. Review Learning Engagement Matrix.
Assurance of Learning (Quizzes with Long Answers)
There will be quizzes at the end of each module consisting of multiple choice questions/short answers that will be time restricted (30 minutes only) drawing from a pool of random questions with an open book concept. Short answers will be graded if you can show you can integrate your experience or other experiences (book) into answering the questions. It will include multiple choice questions and long answers. Long answers must incorporate content from the book and more importantly you must use examples to demonstrate your answers.
BizCafe Simulation
You will be asked to participate and complete the BizCafe simulation. The simulation is designed to introduce you to the essentials of running a business. The simulation will require you to complete a set amount of decisions, which could have serious implications. You are advised to begin the simulation as early as possible, so that your will be able to complete the simulation in a timely manner (plus I will be able to monitor the progress of your business using the instructor interface).
Part of your grade will be hinge on your timely decision to submit weekly decisions. The part will hinge on your performance measured using customer satisfaction, cups sold, and overall brand recognition (competing against the rest of the class). The best performing business weekly will get a perfect score based on cup sold, the second best will get a 95, the third will get a 90 and so on. Close scores will be assigned same rankings (I do not want to see students in the 50 range but it could happen). This is designed to stimulation your understanding that business must operate in a competitive environment. In order to get a grade for the simulation you must submit a quick statement explaining why you selected the settings you selected. CAUTION: If you have not logged into the simulation and submitted a reasoning for the decisions you made you will receive a zero for that submission.
BixCafe Simulation Reflection
Students will be required to write a 5-10 page reflection of their experience demonstrating their understanding of the principles of business, their implication into the biz café simulation and what best practices/lessons they have learn.
The Honor Code
The Honor Code at the College of Charleston specifically forbids:
Lying, cheating, attempted cheating, and plagiarism are violations of our Honor Code that, when identified, are investigated.
Each incident will be examined to determine the degree of deception involved.
Incidents where the instructor determines the student’s actions are clearly related more to a misunderstanding will handled by the instructor. A written intervention designed to help prevent the student from repeating the error will be given to the student. The intervention, submitted by form and signed by both the instructor and the student, will be forwarded to the
Dean of Students and placed in the student’s file.
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Cases of suspected academic dishonesty will be reported directly by the instructor and/or others having knowledge of the incident to the Dean of Students. A student found responsible by the Honor Board for academic dishonesty will receive a
XF in the course, indicating failure of the course due to academic dishonesty. This grade will appear on the student’s transcript for two years after which the student may petition for the X to be expunged. The student may also be placed on disciplinary probation, suspended (temporary removal) or expelled (permanent removal) from the College by the Honor
Board.
Students should be aware that unauthorized collaboration--working together without permission-- is a form of cheating.
Unless the instructor specifies that students can work together on an assignment, quiz and/or test, no collaboration during the completion of the assignment is permitted. Other forms of cheating include possessing or using an unauthorized study aid (which could include accessing information stored on a cell phone), copying from others’ exams, fabricating data, and giving unauthorized assistance.
Research conducted and/or papers written for other classes cannot be used in whole or in part for any assignment in this class without obtaining prior permission from the instructor.
Students can find the complete Honor Code and all related processes in the Student Handbook at http://www.cofc.edu/studentaffairs/general_info/studenthandbook.html.
Disability Statement
• The College will make reasonable accommodations for persons with documented disabilities. Students should apply at the Center for Disability Services located on the first floor of the Lightsey Center, Suite 104. Students approved for accommodations are responsible for notifying me as soon as possible and for contacting me one week before accommodation is needed.
• If there is a student in this class who has a documented disability and has been approved to receive accommodations through SNAP, please feel free to come and discuss this with me during my office hours.
• Any student eligible for and needing academic adjustments or accommodations because of a disability is requested to speak with me during my office hours.
• The College of Charleston abides by section 504 of the Rehabilitation Act of 1973 that stipulates no student shall be denied the benefits of an education “solely by reason of a handicap.” Disabilities covered by law include, but are not limited to, learning disabilities and hearing, sight, or mobility impairments. If you have a documented disability that may have some impact on your work in this class and for which you may require accommodations, please contact the Center for Disability Services (953-1431) and then see me so that such accommodation may be arranged.
MGMT 105 - Prof. Desplaces Page 5
Unit/Chapt er
Begins:
June 4
Text Chapters/Topic
Course Introduction
Lesson Plan
Introduction & Syllabus
1
Complete by June 6
The Dynamics of
Business and
Economics
Assignments:
Ø Submit responsibility statement to instructor according to instructions using working Learning Management System (Oaks) by
June 3
Ø Complete online readiness survey
Ø Register Connet (LearnSmart)
Ø Register for the BizCafe simulation – Free play until June 8
(decision do not count and will be reset)
Book Chapter Reading:
Chapter 1
Instruction
1.0
Getting Ready for Unit/Chapter 1
1.0.1 LearnSmart
1.1 What is business?
1.2 Discussion board question
1.3 Managing Profitability, People, and Stakeholders
1.4 Discussion board question
1.5 The economic foundation of business
1.6 Discussion board question
1.7 Assessment of Learning ( time limit of 30 minutes only)
Set up BizCafe and practice without consequences (simulation will be reset on June 8 th )
MGMT 105 - Prof. Desplaces Page 6
A
Complete by June 9
What is Entrepreneurship
& Business Planning
2
Must be
Completed by June 11
Business Ethics and
Social Responsibility
Book Chapter Reading:
Appendix A (Page 31-32)
Instruction
A.0 Getting Ready for Unit A
A.1 Business Planning Part 1 and Part 2
A.2 Discussion board question
Book Chapter Reading:
Chapter 2
E-Reserve:
Country Corruption Index Web Site
3 Must be
Completed by June 12
Instruction
2.0
Getting Ready for Unit 2
2.0.1 LearnSmart
2.1 Introduction to Ethics
Business in a
Borderless World
2.2 Discussion board question
2.3-2.6 Scenario Discussions
2.7 Assessment of Learning ( time limit of 30 minutes only)
2.8 Set up business/Logo design of business
2.9 Submit first set of decisions by 11:59PM EST
2.10 Submit decisions reasoning via drop box
Book Chapter Reading:
Chapters 3
E-Reserve:
The world is flat 3.0
Business Beware: the World is Not Flat
Instruction
3.0
Getting Ready for Unit 3
3.0.1 LearnSmart
3.1 Did you know? (4m56s)
MGMT 105 - Prof. Desplaces Page 7
3.2 Discussion board question
3.3 International Business
3.4 Discussion board question
3.5 Assessment of Learning (time limit of 30 minutes only)
4 Must be
Completed by June 13
Options for Organizing
Business
5 Must be
Completed by June 14
Small Business,
Entrepreneurship and
Franchising
Book Chapter Reading:
Chapter 4
Instruction
4.0
Getting Ready for Unit 4
4.0.1 LearnSmart
4.1 Discussion board question
4.2 Forms of Organization
4.3 Discussion board question
4.4 Assessment of Learning (time limit of 30 minutes only)
4.5 Submit first set of decisions by 11:59PM EST
4.6 Submit decisions reasoning via drop box
Book Chapter Reading:
Chapter 5
E-Reserve: Sonic Video
Instruction
5.0
Getting Ready for Unit 5
5.0.1 LearnSmart
MGMT 105 - Prof. Desplaces Page 8
5.1 Sonic Video
5.2 Discussion board question
5.3 Entrepreneurship
5.4 Discussion board question
5.5 Ideas that Sold & Trends
5.6 Assessment of Learning (time limit of 30 minutes only)
6
Must be
Completed by June 16
Nature of Management Book Chapter Reading:
Chapter 6
Instruction
6.0
Getting Ready for Unit 6
6.0.1 LearnSmart
6.1 Discussion board question
6.2 Management, Its Function and Leadership Effectiveness
6.3 Discussion board question
6.4 Assessment of Learning (time limit of 30 minutes only)
7 Must be
Completed by June 18
Organization,
Teamwork and
Communication
6.5 Submit first set of decisions by 11:59PM EST
6.6 Submit decisions reasoning via drop box
Book Chapter Reading:
Chapters 7
Instruction
7.0
Getting Ready for Unit 7
7.0.1 LearnSmart
MGMT 105 - Prof. Desplaces Page 9
8
Must be
Completed by June 20
Managing Services and Manufacturing
Operations
7.1 Organizations and Teamwork
7.2 Discussion board question
7.3 What are teams?
7.4 Assessment of Learning (time limit of 30 minutes only)
7.5 Submit first set of decisions by 11:59PM EST
7.6 Submit decisions reasoning via drop box
Book Chapter Reading:
Chapter 8
E-Reserve: Review your decisions on Biz Cafe
Instruction
8.0
Getting Ready for Unit 8
8.0.1 LearnSmart
9 Must be
Completed by June 22
Motivating the Work
Force
8.1 Operations
8.2 Discussion board question
8.3 Assessment of Learning (time limit of 30 minutes only)
8.4 Submit first set of decisions by 11:59PM EST
8.5 Submit decisions reasoning via drop box
Book Chapter Reading:
Chapter 9
MGMT 105 - Prof. Desplaces Page 10
E-Reserve: The Royal Treatment
Instruction
9.0
Getting Ready for Unit 9
9.0.1 LearnSmart
9.1 Motivating the Workforce
9.2 Discussion board question
9.3 The Royal Treatment Video
10
Must be
Completed by June 23
Managing Human
Resources
9.4 Discussion board question
9.5 Assessment of Learning (time limit of 30 minutes only)
Book Chapter Reading:
Chapter 10
Instruction
10.0
Getting Ready for Unit 10
10.0.1 LearnSmart
10.1 Human Resources
10.2 Discussion board question
10.3 Legal Issues
10.4 Discussion board question
10.5 Assessment of Learning (time limit of 30 minutes only)
MGMT 105 - Prof. Desplaces Page 11
11 Must be
Completed by June 25
12
Must be
Completed by June 26
13 Must be
Completed by June 27
Customer Driven
Marketing
Dimension of
Marketing Strategy
10.6 Submit first set of decisions by 11:59PM EST
10.7 Submit decisions reasoning via drop box
Book Chapter Reading:
Chapter 11
Instruction
11.0
Getting Ready for Unit 11
11.0.1 LearnSmart
11.1 Importance and Nature of Marketing
11.2 Developing a marketing strategy
11.3 Marketing Research
11.4
Discussion board question
11.5 Assessment of Learning (time limit of 30 minutes only)
11.6 Submit first set of decisions by 11:59PM EST
11.7 Submit decisions reasoning via drop box
Book Chapter Reading:
Chapter 12
Instruction
12.0
Getting Ready for Unit 12
12.0.1 LearnSmart
12.1 Marketing Mix
12.2 Discussion board question
12.3 Four common pricing objectives
12.4 Discussion board question
12.5 Assessment of Learning (time limit of 30 minutes only)
Digital Marketing and Social Media
Book Chapter Reading:
Chapter 13
MGMT 105 - Prof. Desplaces Page 12
14
Must be
Completed by June 28
The Nature of
Accounting
B
Must be
Completed by June 28
15 Must be
Completed by June 29
Career Planning
Money and the
Financial System
Instruction
13.0
Getting Ready for Unit 13
13.0.1 LearnSmart
13.1 What is digital media?
13.2 Discussion board question
13.3 Online Social Networks
13.4 Assessment of Learning (time limit of 30 minutes only)
13.5 Submit first set of decisions by 11:59PM EST
13.6 Submit decisions reasoning via drop box
Book Chapter Reading:
Chapter 14
Instruction
14.0
Getting Ready for Unit 14
14.0.1 LearnSmart
14.1 Nature of Accounting
14.2 Assessment of Learning (time limit of 30 minutes only)
Submit Resume and Cover Letter on Oaks
Book Chapter Reading:
Chapter 15
Instruction
15.0
Getting Ready for Unit 15
15.0.1 LearnSmart
MGMT 105 - Prof. Desplaces Page 13
15.1 Money in the financial System
15.2 Assessment of Learning (time limit of 30 minutes only)
16
Must be
Completed by June 30
Financial
Management and
Securities Markets
Book Chapter Reading:
Chapter 16
Instruction
16.0
Getting Ready for Unit 16
16.0.1 LearnSmart
16.1 Assets and Liabilities: how to manage cash
16.2 Discussion Board Questions
16.3 Budgeting and Planning
16.4 Assessment of Learning (time limit of 30 minutes only)
July 2
July 2
Simulation Reflection
Course Survey
16.5 Submit first set of decisions by 11:59PM EST
16.6 Submit decisions reasoning via drop box
Submit your simulation reflection vie the drop box by 11:59 PM EST
Submit your course evaluation vie the drop box link by 11:59 PM EST
* Complete all work ahead of starting the module (except for video cases that should fuel discussions)
Legend: (e) = e-reserve online; (T) = in textbook;
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