Setting the Standard

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DANKS 2005 NATIONAL TRADE SHOW AND CONFERENCE
THEY CAME. THEY SAW.
THEY LEARNT, AND LAUGHED!
Words like “fabulous!”...”fantastic”...”unbelievable”,
are just some of the compliments flowing back after the
highly-successful Danks “Show of Strength” at Darling
Harbour. The four-day event has created an unbelievable
stir in the hardware and garden centre community, has set
the industry talking and raised the bar on how hardware
and garden trade functions like this should be done.
NO VACANCY signs were hung at leading hotels at Darling Harbour, as
more than 450 HOME members, nearly 300 Thrifty-Link members, and some
133 Plants Plus members, flocked to this Danks “first”. While trade shows and
conferences have always been a part of Danks’ business, this was the first
trade show followed by a business conference. Another added incentive and
applauded by members with young families, was the free accommodation
and Kids Club (see inside).
In addition, more than 50 supplier and Danks staff were in attendance
manning supplier stands at the trade show. D-Day like logistics for the 1400
members and 100-plus children and supplier personnel doesn’t just happen.
Behind the smooth procedures and event management was a small hardworking group ensuring the pieces fitted into place.
General Manager, John Tregaskis, said it was the most ambitious event
organised by Danks. “We called it a ‘Show of Strength’ and we staged it to
demonstrate the power of single entities when they come together as a group.
Our members are not on their own - they are part of something much bigger.
“We had our key suppliers who are national, well-respected and leading
organisations, showing Danks members, that as a group they have valuable
leverage.” John said the link between all the conference speakers was the focus
on people issues - the single most important factor within any business.
“It was a huge commitment of finance and human resources, with 85 Danks
people attending,” he said. “I’ve congratulated them all for the way they put
in. We’ve had very positive feedback about the staff. They generated great
enthusiasm for the event which transferred to members and suppliers.”
“Show of Strength” was the culmination of good planning and management.
National Merchandise Manager, Con Dekazos, commented: “Combining
a national trade show with our conference evolved around 18 months ago.
Previously, regional trade shows meant suppliers had to present at three events.
“This year, only key suppliers and a selected number of trade suppliers
who had really supported our business were invited.”
The planning committee comprised John Tregaskis, Steven Johnston,
Amanda Rodgers, Ian Bould and Con.
He said: “We had tremendous response from suppliers, because they
immediately saw the benefit of reducing costs in one major event that
would attract a huge number of retailers under one roof. And they wanted
to be a part of it.”
Another member of the committee was National Retail Operations Manager,
Steven Johnston. “I think it was a spectacular success. It was a win-win.
Suppliers got a better trade show and members got the best conference ever.”
“Our earliest indications were record registrations nine months out with most
of our retailers registered by June 2004. The incentive of free accommodation
on early registration worked. Members saw it as a real saving.”
“The sponsors were terrific. Our own stand was also outstanding, particularly
the outdoor range. If people were asking ‘are we keeping up with the market?’
we absolutely set them back. They were blown away by the range.”
‘‘
…What a fantastic
five days. Congratulations. On
talking with other retailers, suppliers
and guests, all had a wonderful
exciting time. It really was a “Show
Of Strength”. Well Done.
’’
Stephen Iser, Hume & Iser HOME Timber
& Hardware - National Chairman
THANK YOU PLATINUM SPONSORS
A major commitment to our “Show of Strength”
was the contribution of our platinum sponsors
We have a long relationship
with Danks. When we
GMC first started, Danks was
one of the first companies
to give us an order. They
are a very friendly group to
deal with and we valued
this opportunity to show
our products en masse.
‘‘
‘‘
In my 25 years
in the industry, it is the best
I have ever been to, and it was a
pleasure to be involved. We have had
some very promising leads.
Mike Bushe, Northern Region,
Sales Manager - Otter Nails
‘‘
was an opportunity to
convey the strength of the
business that incorporates
Dulux, Selleys, Orica
Woodcare and Yates. There
was a high level of interest
from retailers.
”
‘‘
There was no question we
would support the Trade
Show and Conference at
a Platinum sponsorship
level. Danks is a very
good distributor and
has an excellent system
in place.
”
For Orica Consumer
ORICA Consumer
Product Group Products, the Trade Show
”
Grant Nelson,
National Account Manager
ORICA Woodcare
David Flintoff,
GMC General Manager - Sales,
Australia/New Zealand
WATTYL
’’
‘‘
ITW Retail Group, Cyclone ITW
Industries, Smart Home
products, F.H. Prager and ITW
Proline, were delighted to be
Platinum Sponsors at the
‘Show of Strength’ Conference.
The retailer interaction, plus
world-class presentations,
made the conference an
exceptional event.
GROUP
”
Graeme Sayer,
Wattyl Senior Business Manager
for Danks business.
Neil Connon, Group General
Manager, SPL Group Ltd.
AWESOME.THAT
WAS THE KIDS CLUB!
“Shhhh”…With one drawn-out word,
Sporting Spectrum’s Laura Connolly,
brought a room of eighty children to
silence at Danks’ “Show of Strength”
Kids Club and twelve enthusiastic
staff, had the challenge of catering,
amusing and entertaining groups of
kids numbering 8 to 11, and ages
ranging from 5 to 17 years. All the
kids meals and the program was
provided free to members.
Day one was a trip to Luna Park where Danks
T-shirts could be seen everywhere. “These kids are
great”, said staff member Ben, as young James
Pearson (in his bright yellow tee), was seen on
many occasions following his dreams around the
Park. Andrew Baker another staff member, faced
the challenge from the seven young ladies from
Group 7, to brave the Rotor again...and again...
and - well, you know! After a lot of persuasion,
the McLaren brothers realised the ferry called.
Waiting for them all when they got back to Darling
Harbour, were their parents - and they were all
counted and correct.
Fox Studios was the place to be for Day two
and that included Lollipops Playground, Adventure
Golf, and a tour of the Sydney Cricket Ground for
the older kids, with a movie to finish up. Lollipops
Playground was the hit of the day, and the kids
managed to kick around a football prior to the
movie. But it seems Adam Gerasimou from Sporting
Spectrum had his work cut out against Scott
Taghiaferri. Rodney Copperbottom from the movie
Robots was the star of the program on Day two,
and told the kids that they could be whatever
they wanted to be, no matter what became the
thought of the day.
Thursday was the adult inclusive program to
the Powerhouse Museum, Rocks, and Aquarium etc.
Prior to departure, Matthew McLaren positioned
himself at the baby grand outside the Bayside
Room and in true Harry Connick style, serenaded
the group. Well-done Matthew! The Club concluded
with an afternoon of ten-pin bowling and amusement
games. Plenty of strikes were made throughout
the afternoon, from young Peter Katona to
Brendan Miller, and the ever-smiling Ryan twins.
The amusement games proved a challenge
for some but not for Adam Brown, Scott McLaren,
Scott Taghiaferri or Nadia Katona, who cleaned up
with spot prizes, which they shared with everyone.
On the return to Darling Harbour, there was
plenty of singing, exchanges of mobile phone
numbers, which nearly brought a tear to Felicity
Raymond’s eye. It was a great experience and
everyone thought it just “awesome!”
WE DIDN’T WRITE A
WORD ON THIS PAGE!
Just to thank you
“
for all the work you did for
the Danks Convention. It was a
super, action-packed five days.
We had a wonderful time.
Thanks
Thanks for
for the
the kind
kind thoughts
thoughts and
and words.
words.
”
Jennie and Bob Peck,
Carribean HOME Hardware W.A.
Winsome and Peter Dreverman,
Orbost Hardware.
guess it’s looking at new
“ Iproducts
and seeing how other
owners are doing things. It’s
definitely beneficial coming down
here as we’re expanding our
product range with the possibility
of going into nursery as well.
”
Heather and Brian Coyle,
Thrifty-Link Chairman
Kenmore Plaza Brisbane.
with Lyndal Guterres,
Thrifty-Link Brand Manager.
Stephen Rule,
Plainlands Rural Centre, QLD:
Thrifty-Link store owner.
who aren’t here are
It gives us motivation and ideas. We
“ Members
“
missing out on something which is
take that motivation back home, and
quite fantastic. It’s a great display
from our major suppliers who
show what they have available and
the services they offer. There’s no
other opportunity quite like it.
”
instead of doing nothing, it makes
us do something. We share what we
have learnt with the staff. I think
that anybody who doesn’t come
to things like this is really missing
out. …Jennie I though the
Trade Show was excellent. …Bob
”
“
”
Bill Ylias, HOME Hardware,
Merewether NSW.
Danks put this on is
“ Having
fantastic because you just
we see sales people, we don’t
“ While
see a lot of southern ones. It’s good
Craig Stibbard, Highfields
Thrifty-Link Hardware QLD.
to see so many products under one
roof. We’re seeing products that
haven’t been released yet, and
we’ve seen them before we get
them. We know what we’re getting,
and can explain them to everyone.
Shannon Borg, Jandakot
HOME Hardware W.A.
Jill and Trevor Pavy,
Brodie Hardware Cloncurry
- a Thrifty-Link store.
”
couldn’t do it on your own. It
brings the suppliers together, and
it brings all the storeowners
together where they can answer
some of your questions. I take a
lot of literature and brochures and
photos and have staff meetings
and discuss the specials.
”
not here you’ve missed out
“ Ifonyou’re
you’ve never been to one, it’s a
a lot of opportunities. A lot of
“ Ifhuge
eye-opener, and you’ll get a
learning. A lot of fun and a lot of
friendship. You don’t often get
opportunities like this to come
along for very little cost. If you don’t
attend it’s an opportunity missed.
”
think it was very well
“ Iorganised,
and there was a
high level of entertainment,
the conference was
exceptional, and I’d love to
have had a session where
the Plants Plus could have
got together. My wife’s been
with IBM for nearly twenty
years, she’s been to a few
conferences in that time,
but nothing as good as
what Danks turned on,
that’s for sure.
”
Justin Taverniti
Essendon
Garden Centre
lot out of it. We go to every stand to
look for opportunities, and that’s
what business is all about. Danks are
really doing everything they can to
assist the independent retailer.
They do a fantastic job, retailers
should make the effort to come.
” “ I think if you don’t attend you miss
out on what’s happening and
Wayne Pawson,
Emmo’s Hardware Yandina, QLD
you’re really behind the 8-ball and
that flows through to the business.
It’s usually the ones who don’t
attend who need it the most. Well
worth coming to, that’s for sure.
”
came down to basically look at
“ We
the products and talk to other
people and see what they are doing.
As long as you have the staff,
you’ve got to find the time.
”
Stephen and Dianne Cooper,
Cooper’s HOME Hardware,
Bundaberg QLD.
Ken and Ellen Choat,
Crafers Garden Centre,
Crafers South Australia.
Parente told us that Danks do
“ Lou
everything to the ‘nth degree’ at
these conferences, and he was
right. The logistics of organising
an event like this are mindboggling, but you pulled it off
brilliantly. The accommodation
was wonderful; the speakers
varied and fantastically
interesting; the drumming was
fun; the Harbour cruise was
exceptional; the fireworks
amazing; the Sky Show was
awesome, and the Gala dinner was
wonderful. We learnt so much!
”
THE GALA NIGHT WHEN AL
It was the highlight evening of the
Conference. The night when Group
members and suppliers from across
Australia, learnt who had been
selected as the National Retailer of
the Year, and those who would go
home as State Winners. It was a
celebration of hard work, dedication,
and commitment, by the ‘best-of-thebest’. In addition, Suppliers were
also recognised. It wouldn’t be a
Danks conference without a surprise.
And who set the tone after the
presentation? None other than
Jimmy Barnes and his band. Business
was soon forgotten as the whole
place erupted with people singing,
swaying, and dancing to that special
Barnes sound. What a Conference!
What a Night!
NATIONAL STORE OF THE YEAR 2004
MUZZY’S HARDWARE - TOM PRICE WA
Greg Musgrave said Muzzy’s Hardware has been a
HOME member over the past three years after their
shop was destroyed by fire. “We were originally
with Mitre 10 but changed over to Danks because
of the support they gave us. Our staff were very
enthusiastic about the win, and we had a welcoming
home party at the airport with a few beers!”
Stephen Iser, HOME Chairman congratulates Greg and Sandra Musgrave.
The Muzzy’s Hardware team (L-R): Marlina Wishart, Sandra and Greg Musgrave,
Jenny Gallaghan, Steven Chant. Back: Yolande Grixti. Front: Greg Beams and Lindy Giles.
AND HERE ARE THE STARS FR
HOME
STORE OF
THE YEAR
2004
Muzzy’s Hardware
Tom Price - WA
Grant’s Timber &
Hardware, Wodonga
Ibbotts HOME
Timber & Hardware
Reynella HOME
Timber & Hardware
Sandra and Greg Musgrave
Ali Hutchinson receives award
from Stephen Iser, HOME Chairman
Paul Ibbott receives award from
Stephen Iser, HOME Chairman
Dee and Flin Chambers with
Stephen Iser, HOME Chairman
Lancefield Thrifty-Link Hardware
Marshall’s
Thrifty-Link Hardware
THRIFTY
-LINK
STORE OF
THE YEAR
2004
Highfields Thrifty-Link
Hardware, QLD
Brian Coyle, Thrifty-Link Chairman (left) with Robert Bryant
Craig Stibbard
Brenton Marshall
PLANTS
PLUS
STORE OF
THE YEAR
2004
Garden Grove Supplies
- South Australia
Jim Carraill
Essendon Garden Centre
West Park Plants Plus
Garden Grove Supplies
Plants Plus Chairman, Rob Vincent,
with Justin Taverniti (right)
Andrea and Mike McCullagh
Jim Carraill (left) with
Rob Vincent, Plants Plus Chairman
LL THE STARS CAME OUT!
THE SPECIAL GUEST WAS THE
WORKING CLASS MAN - JIMMY BARNES
GALA SUPPLIER WINNERS
David Higham from Selleys,
HOME Best Supplier of the Year and
Richard Hansen from Yates Australia
- Thrifty-Link Best Supplier.
Con Dekazos, National
Merchandise Manager, presents
David Ferguson from Insulation
Solutions with the Best Supplier
- Building Products Award.
Richard Hansen from Yates Australia
receiving the award for Best Supplier
to Thrifty-Link, from Con Dekazos,
National Merchandise Manager.
ROM EACH STATE
David Higham from Selleys, the
HOME Best Supplier of the Year.
Orica Selleys and
Yates Teams
Award winners.
Mudgee Hardware
Peter Endacott receiving award
from Stephen Iser, HOME Chairman
Town & Country HOME
Timber & Hardware
Muzzy’s Hardware
Tom Price - WA
David Martin with
Stephen Iser, HOME Chairman
Sandra and Greg Musgrave
Peter Doyle, Wendy Stuart
and Stuart Hosking
from the Laminex Group.
(L-R): Keith Barrott - Oasis,
Jeff Becker - Cooper Tools, David Higham
- Selleys, Richard Hansen - Yates,
David Ferguson - Insulation Solutions.
Show of Strength
Sponsors.
Tanilba Bay Hardware
Lee Wallder receiving the award
from Brian Coyle,
Thrifty-Link Chairman
Highfields
Thrifty-Link Hardware,
Eaton Hardware
Renee and Hugh Thomson
Craig Stibbard
BEST SUPPLIER
STAND - NYLEX
WINNER OF THE
$10,000 TRAVEL
PASSPORT
Fernleigh Road Nursery
Buderim Landscape Centre
Everbloom Garden Centre
Danielle and Mark O’Connor
Anthony Johnson and
Tiffany Sullivan
Sue McDougall and
Andrew Pankhurst
Con Dekazos, National Merchandise
Manager presents the $10,000 Travel
Passport to Brian and Yvonne Larham of
Thrifty-Link’s Water Drop Hardware, WA.
SOME OF THE SPEAKERS WHO MADE THE CONFE
(Here are some snippets of the presentations)
the largest
“ It’s
hardware-garden
centre conference
ever, ”said Danks General Manager,
John Tregaskis. He told the gathering there
had been 1772 people registered for the
Trade Show, and 1366 for the Conference a record. He said the shortcoming affecting
DC deliveries had been addressed, and over
the past nine months some 8 million lines
had been shipped from Danks’ DCs.
“This has meant a throughput of $313
million to the end of March,” explained
John. “Service levels have improved with
93.7% of stocked lines available.
John said in the period 2001–04 HOME
purchases were up 60.7%; Thrifty-Link were
up 24.8%, and Plants Plus for the same period
was down 15.8%. He said members had
continued to embrace JDS brands of WORX,
Earthcore, Boulevard, Tekraft, and Del Terra,
and these brands had increased 27.1% on
last year. Plumbworx had grown over the past
three years, as had MVP.
DART which was launched four years ago
now has 115 sites and 670 users with six full
time dedicated support staff, Xtra Large (XL)
store development is already established in
seven locations across the country and this
“think big” philosophy was seen across the
HOME Group. Another 19 stores are awaiting
conversion. A further 52 stores are awaiting
traditional refits/relays.
John said retailers needed to continue
to improve their in-store offers with
improved layouts; improved merchandising;
products that meet their local environment;
competitive pricing; using technology
to assist managing business; continue
effectively to market the Group, and their
own operation.
“The partnership going forward needs
an improved supply chain from source of
supply through to the selling shelf in store,”
added John. “We need to improve how
we communicate with both retailers and
suppliers, continue to offer differential
products programme, and continue to grow
each group’s membership.”
“The Consumer Now and Beyond 2010,
and how it will Impact on your Business.”
Presented by Bernard Salt, KPMG
“In 1901, Australians living in suburbia
comprised 15%, with 52% of people living in
the country,“ said Bernard Salt. “Today, 58%
of Australians live in the ‘burbs’, with just
17% living in the country. The fastest growing
areas in Australia are the Gold Coast,
Casey near Melbourne, Wyndham also near
Melbourne, Wanneroo in Western Australia,
and Brisbane’s south-west.
“When a population shifts, it has a real
effect on business, with 10,000 extra residents
supporting jobs and spending for;
• 3700 new suburban households
• 6700 near inner city households
• $82 million in retail spending (inc. GST)
• $28 million in new supermarket spending
(inc. GST)
• $11 million in new hardware spending
(inc. GST)
• Half a K-mart
• One cinema screen
• 7500c. metres of pre mix concrete.
Bernard said while there had been a huge
swing to retirees and the over 50s heading
to coastal areas, the reverse was the case in
the United States, where the fastest areas
of growth were desert areas like Phoenix,
San Antonio, and Palm Springs. “The growth
of household spending over the past decade
has seen domestic hardware and household
“Ten commandments of
small and family businesses.”
By
By Jason
Jason Lea
Lea of
of Darrell
Darrell Lea
Lea Chocolate
Chocolate Shops
Shops
Jason Lea, who comes from the famous
chocolate family discussed the issues of
having family in your business. “Don’t ever
overextend a family business from a financial
point of view or lack of talent,“ he said.
“It’s an instant formula for premature death.
Focus on what you know and do the best, and
do what’s best for the business. You must not
allow family values to override commercial
decision-making. The family must service
the business, if that happens the family and
business will do well together.
He said the next 10 subjects were vital.
1. Ask for and accept outside advice from
proven competent advisers.
2. Distribute information and communicate
- family businesses are traditionally very
secretive.
3. Have an Entry and Exit criteria for family
members. - Hire slow and fire fast.
If people don’t work out, discuss it with
them. Don’t let boils fester.
4. Appoint an Independent Board Member or
Adviser you respect - They must be
unbiased, objective, with no preconceptions.
They are experienced and their background
is not as important as their experience.
5. Succession Planning - The boss’s job
should be taken over by the best person
to do the job. It’s the management that
keeps the motor going.
6. Phantom Share Schemes or a Sense of
Ownership - Unlike a public company
private companies who have people
working for them have zero sense of
ownership. This can be fixed by
implementing a phantom type share
scheme.
7. Retirement - When a business is suffering
it needs to be recognised. It’s the savvy
owner who recognises the signs that the
business has outgrown him; you’re running
out of steam, and not contributing.
Sometimes you have to make that decision
for other members of the family.
8. Estate Planning, Ownership Spread/Divorce
- Divorce can wreck a business. Secretive
estate planning by some members of the
family can create problems.
9. Non-Family Management - Vital for Success
- It’s vital that you develop other than
family management. By sharing sensitive
information with non-family members
you are showing you trust them. You must
compensate in a fair manner.
10. Job Specifications for Family Members
and Salary Structure - You need to have
some degree of discipline. You need to
pay the market rate. You must pay the
job and not the man. Salaries should not
be confused with dividends; any business
worth its salt should be able to pay both.
“Transformations:
Sales Assistant to Sales Professional.”
with
with Frank
Frank Romano
Romano
spending jumping 150%, while other retailers
like nurseries saw an increase of 114% in the
same period. Clothing retailers as a comparison
saw a 61% increase. Retail spending on
hardware in Australia was now $24 billion
with the younger states of Queensland, ACT
and Northern Territory spending more per
capita than older states like Victoria, NSW
and Tasmania.”
Another feature of the changing Australian
purchase pattern was the age women were
marrying. “With the Baby Boomers back in
1971 the average was 21, where today the Xer
brides were marrying at 29,” Bernard claimed.
“In 2006, it will be trendy to be aged 50
something as there will be 3.089 million of us
compared with 2.938 million 20 somethings.”
Frank Romano told the audience that the
purpose of business was to stay in business
and too many times both management and
their staff forget this. He said the way to
being a successful Sales Professional was like
a pyramid. At the bottom was embodying
integrity. Above that was establishing and
maintaining rapport with the customer. Once
that has been forged, the sales professional
elicits and detects what the customer
wants by asking questions. Once these have
been answered it’s then up to the sales
professional to make it easy – facilitate – the
customer to purchase the product.
Finally, the tip of the pyramid is labelled:
ASK. Frank said there was no such thing as
a difficult customer; there are only inflexible
salespeople. Underlining every sales
transaction was the philosophy that says:
“Make Me Feel Special.” How many of us do
that when customers come into our stores?
RENCE SUCH A SUCCESS
“Solving your people problems
- The road to ‘The Way.”
Mark
Mark McKeon
McKeon Mischief,
Mischief, Motivation,
Motivation, Attitude
Attitude Pty.
Pty. Ltd.
Ltd. Conference
Conference MC
MC
Mark asked the question: which way is
your business operating? He said businesses,
sporting bodies and families operated in one
of four ways. “These are: My Way. No Way.
Our Way, and finally The Way. The road to
The Way requires three essential ingredients:
Clearly defined goals and sense of direction.
Being able to communicate, and undertaking
consistent behaviour.
He said there were Five Individual Success
Factors needed if you wanted to effectively
lead your team. These were: Boundaries what you do, delegate, defer, or delist and
what you can’t control. Acceptance - The job
is mine. It’s here to stay. The ball is in my
court. Self-Confidence - I’m not perfect but
I can handle this. I am my own coach.
Invest in Yourself - skills, knowledge, ambition,
Las Vegas came
to Sydney with one
tremendous night!
The glam, glitter and style of Sammy,
Frank and Dean, created a feeling of Las
Vegas when GMC sponsored the fantastic
RAT PACK Evening at the Casino.
The “toones”, the showgirls, the jokes,
and laid-back artists made this an
evening which will long be remembered
- as these photos show!
and rewards. No one does this and fails,
Consistency - doing the things you need to
do day to day. Actually sticking to your plan
regardless of the distractions or circumstances.
“The ingredients that drive profits.”
A
A presentation
presentation by
by James
James Kirby
Kirby
James has a long pedigree as a business
journalist, has also completed books on
the life and success of three well-known
entrepreneurs - Gerry Harvey, Richard Pratt
and Janine Allis.
He said Richard Pratt’s attitude could be
gleaned in two sentences: “It’s so easy for
people to take easy options. I despise being
bored and having nothing to do.”
Janine Allis, who established Boost juices,
which now has a turnover of $36 million,
said: “Let’s be honest, if I didn’t have my own
business, I would never be chief executive of
an enterprise this size. I wouldn’t even get
an interview.”
James said the three highly-successful
Australians all came from different
backgrounds. Janine Allis worked as a
nightclub hostess, model, cabin steward
cinema manager, and was a single mum.
Gerry Harvey personifies Harvey Norman,
while Richard Pratt is more likely to be seen
at one of his packaging factories than in
an office. After analysing these three
A night on the world’s
most beautiful harbour
businesspeople, James said the six secrets
of their success were:1. Personify the brand
2. Roll the Dice
3. Cut the Red Tape
4. Keep it in the family
5. Walk the Talk
6. Do it Now.
He said perhaps there was one other secret
and that was to have a traumatic childhood!
A highlight of the “Show
of Strength” conference
was the way 1400 plus
landlubbers suddenly
found their sea legs.
The music was right,
the food great, and the
fireworks display dazzling.
Once again thanks to
ITW-Group for another
Conference highpoint!
…AND IT WOULDN’T HAVE BEEN SUCH A GREAT
SUCCESS WITHOUT OUR SUPPLIER PARTNERS
nylex
“YOU NEVER, NEVER KNOW
IF YOU NEVER, NEVER GO!”
JOHN DANKS & SONS PTY LTD 414 Lower Dandenong Road, Braeside, Victoria 3195 Australia • Telephone 03 9264 5002 • Facsimile 03 9587 1719
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