10-ISSA-Wednesday 2 11/2/10 3:18 PM Page 2 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 ISSA/INTERCLEAN Educational Sessions Wednesday, November 10 8:45 a.m. - 9:45 a.m. Featured Session: Challenge of Change Sponsored by Activeion Cleaning Solutions Joe Theismann Drawing from personal experience, Joe Theismann knows how to deal with the Challenge of Change. On November 18, 1985, he was on top of his game - a two-time National Football League Pro Bowl player and the most productive quarterback in the history of the Washington Redskins. Later that evening, he found himself in a hospital bed with a compound fracture to his leg, shattering both his career and his boyhood dream. At age 35, he faced starting over in both his personal life and profes- sional career. In this stirring presentation, you'll learn how to tackle change by keeping a positive mental outlook and committing to a vision that guides you to the top. 10:00 a.m. - 10:45 a.m. Immigration: What You CAN Do Scott WIlliams As the government debates how to handle the immigration issue, raids continue. In 2010, more than 46,000 businesses are expected to be raided. You have been told what you can't do, but this session will tell you what you can do to avoid crippling fines and possible business closure. This session will give business owners six keys that immigration officials look for when they knock on your door. If you have these keys…you go free. Turn Your Website Into a Lead Generation Machine Bob DeStefano Is your Web site your most powerful marketing tool, delivering a steady stream of new business leads? It should-and canbe. This seminar will provide actionable tips and proven strategies for transforming your Web site into a powerful lead generation machine. Whether you are an online marketing novice or an expert, you will learn proven ways to establish a niche marketing strategy, create a Web site prospects and customers will love, convert anonymous visitors into leads, and measure the success of your site. Winning Enough Business? It's All in Your Pen! Michel Theriault Does your potential client see you as the best, or just run of the mill? Are you differentiating yourself enough from the competition? Proposals must be clear, concise, and compelling and differentiate • TOWEL & TISSUE • CLEANING CHEMICALS • HAND CARE PRODUCTS • PERSONAL HYGIENE • FACILITY SUPPLIES • FOODSERVICE Operational excellence. • 97% available • 98% accurate • 99% on time Critical mass. • National footprint with 2.9MM square feet of warehouse Breadth of line. • More than 8,000 stocked SKUs Real people. • Local market experience CARE PRODUCTS • PERSONAL HYGIENE • FACILITY SUPPLIES • FOODSERVICE DISPOSABLES • PACKAGING & SHIPPING SUPPLIES • Orlando you from the competition. You can't do that with boilerplate material. Gain this insider's knowledge on how to write winning janitorial proposals that can result in billions of dollars in revenue, develop request-for-proposal documents, conduct procurement initiatives, and evaluate bid submissions. 11:00 a.m. - 11:45 a.m. The Global State of Sustainability Panel Discussion Brought to you by the World Federation of Building Service Contractors Panelists: TBA How much does your contractor organization emphasize the three P'sPeople, Planet, and Profit? Learn how contractors around the world are handling this commitment and the challenges they face. Plus, gain tips for implementing sustainable practices in your own business. Recasting Financial Statements for Max Profit Dr. Bart Basi The problem with most tax returns is that they are prepared with the goal of reducing tax liability within the letter of the law. Obtaining credit or finding a buyer for your business becomes impossible when using documents prepared for this purpose. While you may be creditworthy or your businesses may be attractive to buyers, professionally prepared, recasted statements or a valuation prepared by experts will get you the funds you seek. Discover what you need to know and do this in easy to understand laymen's terms. The "Write Way" to Influence Others and Enhance Image Michel Theriault You want to influence decisions, persuade others, improve your image, and get your message across. Your writing has to stand out and strongly support your goals. Don't be a victim of communication disconnect. Learn the best structure and strategy for communicating clearly to ensure your message is understood and help you get what you want. You'll also discover proven techniques you can use with an emphasis on image and results. Thursday, November 11 8:30 a.m. - 9:45 a.m. Keynote Address Former Prime Minister Tony Blair Tony Blair served as prime minister of Great Britain and Northern Ireland for nearly a decade, during which time he transformed Britain's public services through a program of investment and reform in schools and hospitals Blair has always been a strong advocate of a values-based, activist, and multilateralist foreign policy-an agenda that combined tackling terrorism with taking action on issues including climate change, global poverty, Africa, and the Middle East peace process. Don't miss this one-of-a-lifetime opportunity! And, starting in September, you can submit a question you would like Blair to discuss during his keynote and enter a contest to win the chance for priority seating and a personal photo opportunity. Visit www.issa.com/show for more details. All New Chariot iVac 24 ATV All Terrain Vacuum ONE All You Need Is See the next bold innovation from Windsor at ISSA 2010 Booth #2211 www.windsorind.com » 800-444-7654 A member of KÄRCHER North America 10-ISSA-Wednesday 4 11/2/10 3:16 PM Page 4 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Wausau Paper Unveils New DublSoft Upscale Image Wausau Paper is pleased to unveil a new upscale image for the DublSoft® premium towel and tissue product line. Designed for the most discriminating customers, DublSoft® towel and tissue OptiCore® bath tissue. The patented OptiCore® technology features a two-part core for controlled use, which ensures maximum use of each tissue roll in the dispenser before advancing to the next roll. See the New Upscale Image for the DublSoft® Premium Towel and Tissue Product Line in Wausau’s booth products are ideal for Class A office buildings, restaurants, luxury hotels and other high-end facilities in the awayfrom-home market. "This fresh and stylish new image complements the exceptional quality that our DublSoft® customers have come to expect," said Mark Stanland, Wausau Paper vice president of marketing. "To further meet the needs of our customers, the line has also been extended to include a new 400-count bath tissue which features premium floral embossing, and an indicator sheet has been added to our DublSoft® flat and cubed facial tissue to conveniently alert maintenance staff when product is running low." The DublSoft® product line features high-quality premium roll towels, traditional folded towels, OptiFold® folded towels, facial tissue, and universal and Wausau Paper offers a complete line of Bay West® brand towel, tissue, wiper, soap and dispensing systems for the awayfrom-home washroom market. In addition to DublSoft® premium towels and tissue, the Bay West® product line includes Dubl-Nature® and EcoSoft™ Green Seal™ certified towels and tissue and EcoSoft™ 100% recycled towels and tissue; Dubl-Tough® industrial wipers, OptiFold® folded towels and OptiSource® hand care systems; and an innovative line of restroom dispensers including Silhouette®, Wave'n Dry®, Revolution®, Dubl-Serv®, OptiServ® and the new OptiServ Hybrid™. To learn more about Wausau Paper's complete system of washroom solutions, please call 1800-723-0001 or visit www.wausaupaper.com and click on Towel & Tissue Products. Orlando SCA'S NEW, COST-EFFECTIVE TORK PERFORMANCE WIPER DISPENSER LINE IMPROVES EFFICIENCY AND CLEANLINESS Building on SCA's commitment to providing innovative and energy-efficient cleaning products, the company recently unveiled Performance™ a new line of wiper dispensers. The line is engineered to serve as a functional and reliable commodity while reducing costs, improving hygiene and decreasing waste. "The ergonomic design provides the strength and durability needed for demanding industrial settings," said John Drengler, Vice President Product and Marketing for SCA Tissue North America. "The dispenser colors work well in environments from foodservice kitchens and healthcare facilities, to maintenance shops and production floors." Performance wiper dispensers and product refills are ideal for kitchen and food preparation environments, industrial facilities and other hygiene-sensitive areas as they protect the wiper from dirt, grease and germs, preventing cross-contamination. The dispensers are also available in high-capacity models for more substantial tasks. Wall and mobile floor stands are offered for larger rolls. Each dispenser in the Tork Performance line is tailored to help control consumption, thus decreasing refill and disposal costs. Several of the wiper options in the Tork Universal and Advanced series are 100 percent recycled and third-party certified by EcoLogoCM. Models are available in red/smoke and aqua/white colors. For additional information, visit www.torkusa.com. For more information on Tork Performance or Elevation, join the Tork® Green Hygiene Council™ (TGHC) and Performance/Elevation- Tork® Performance™ Centerfeed Towel Dispenser at Booth 1801 SCA employees at the ISSA® INTERCLEAN®. Tork Green Hygiene Council members Josh Radoff, Allison Aiello and Donna Duberg will be on-site to provide suggestions on ways to make your organization more clean and green, while positively affecting your bottom line. Also be sure to take advantage of the iPad giveaway happening on November 11 following the TGHC's 11:10 a.m. presentation at the Education Theatre. Stop by the SCA booth for more details. Is Green Just a Status Symbol? More Costly Green Products Are More Desirable At first, Green Cleaning was simply ignored in the jansan world, then it was considered a fad, but now it’s the primary trend in the professional cleaning industry. Environmentally friendly products are now used for just about everything, ranging from bamboo towels to Green cleaning products. But according to a new study by Viadas Griskevicius, Assistant Professor of Marketing at the University of Minnesota’s Carlson School of Management, this may be because Green products are now seen as a status symbol in some market segments.* "Green purchases are often motivated by status," he says. "People want to be seen as altruistic. Nothing communicates that better than buying Green products, even if they cost more or are inferior to comparable, non-Green products [but are seen as] benefiting the environment for everyone.” As an example, Griskevicius uses the Toyota Prius. Although the car is considerably more expensive than others in its size category, “[It] essentially functions as a mobile, self-promoting billboard for pro-environmentalism. When you publicly display your environmentally friendly nature, you send a signal [to others] that you care." Professor Griskevicius based his study on online purchasing patterns. He found that when online shoppers make practicality the focus of their buying decision, the cost of a product is their key concern--not how Green it is. Similarly, when the emphasis of the purchasing decision is on luxury and comfort, once again the environmental responsibility of the product is of little to no concern. Interestingly, as to costs, the study also found that more expensive Green products may actually “increase the desirability” of those products because they are once again viewed as a status symbol to display in front of others. However, while these trends may be evident among some consumers, those in the jansan industry should note that such sentiments are not usually present in other settings. “This may be true for the consumer market,” says Mike Sawchuk, Vice President of Enviro-Solutions, a manufacturer of Green cleaning products, and Charlotte Products, responding to the study. “But I can say with confidence it is not true of today’s end-users. They want proven-Green products that perform and are cost competitive. Status is not part of the equation.” *University of Minnesota (2010, March 16). "People will forgo luxury for Green products when status is on mind, researcher finds." 10-ISSA-Wednesday 11/3/10 11:20 AM Page 5 10-ISSA-Wednesday 6 11/3/10 11:49 AM Page 6 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Orlando Nilfisk-Advance launches the cleaning industry’s first comprehensiveonline training and learning resource Nilfisk-Advance, Inc., parent company for cleaning equipment brands including Advance, Clarke, Nilfisk CFM, Viper and US Products, has launched Nilfisk University, the industry’s first comprehensive online training and support platform. Nilfisk University is an online, knowledge-based educational community that provides innovative and effective methods for teaching, learning and exchanging information that will help Nilfisk-Advance dealers and employees better serve customers and gain a competitive advantage in selling situations. Today’s in-house and contract cleaners are faced with complex issues related to shrinking budgets, productivity demands, green cleaning and more. Knowledge-based learning helps salespeople and distributors better serve customers When janitorial supply customers grant time to a salesperson, they expect to learn something other than what he can find on a website. Industry research shows that distributers and suppliers are already the number-one source for information on cleaning products and services, and salespeople need to be able to offer more than one-way communication. Nilfisk University gives salespeople and service technicians a distinct advantage in providing relevant, real-world information they can bring to their customers in selling and support situations. “Nilfisk University is a direct investment in our dealers and employees and the value they deliver to their customers,” said Steve Baker, vice president of sales and marketing at NilfiskAdvance, Inc. “We are committed to providing local dealers with the knowledge and training they need in today’s challenging cleaning industry.” Using state-ofthe-art technology, Nilfisk University brings together the various disciplines and expertise of Nilfisk-Advance professionals and dealers to provide sophistiNilfisk University’s interactive executive dashboard cated and timely allows distributors to estimate rental equipment access to: profitability using their own data. • In-dept product training, including equipment simulators • Informational sales support that put the student at the controls of a sweeper or scrubber (see simulator screen resources, such as product specifications and literature, white papers, case studies shot) and product photographs • Technical service courses • Sales and business development classes • Interactive discussion forums to exchange best practices • Green cleaning and sustainability resources An online simulator of the Advance Aqua-Plus™ walk-behind carpet extractor puts students at the controls. Online simulations can assist in product development as well as training. “We recognize that knowledge can help our dealers achieve greater success and dramatically improve the way they serve customers,” said Steve Baker. “NilfiskU was created to harness the collective knowledge capital of NilfiskAdvance professionals and NilfiskAdvance dealers. As partners in the collaborative learning setting of NilfiskU, we will share and utilize the information, skills and expertise of each other to help dealers and our sales representatives provide an unmatched level of service and support to our customers.” Nilfisk University allows users to effectively manage their own learning process by providing training in concise, modular sessions that can be accessed online 24 hours a day, 7 days a week. This learning environment provides users with the opportunity to participate in important training and continued education at any time and eliminates the cost for educational logistics and travel. It also ensures that Nilfisk-Advance dealers have access to the most up-to-date information in the rapidly changing cleaning industry. 01 0 r LE A izon N U O rla nd o Vi a sit Se t B e N w oo Sp ov a em t I hat th art ’ S s be SA o #2 an r 9 /IN n t he 0 –1 T 3 2, ERC ho 9 ! 2 The possibilities are endless with Spartan ... housekeeping, laundry and warewash products; browser-based CompuClean® CMMS; multi-media training programs; and a sales force that is entirely I.C.E. certified! Our promise: proven products backed by legendary Spartan service. Continue to expand your horizons with us. SPARTAN CHEMICAL COMPANY, INC. U 1110 Spartan Drive U Maumee, OH 43537 www.spartanchemical.com © SCC 10/10 10-ISSA-Wednesday 8 11/2/10 3:15 PM Page 8 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 SCA HELPS CLEAN UP THE GULF OIL SPILL, DONATES MORE THAN $200,000 IN PRODUCT Even after the leaking oil well in the Gulf Coast had been capped, the clean-up continues. This past September, SCA, a global hygiene company, and its Tork Brand of away-from-home paper and hygiene products, donated more than $200,000 worth of Tork® wiper products to Gifts In Kind International, a charity committed to managing product donations for people and areas most affected by natural and man-made disasters. The Tork wipers have been and continue to be used to help sanitize equipment, clean deck machinery and aid in general cleaning applications such as onsite handwashing on Strike Force recovery boats. The boats have been serving as the front lines of defense and clean-up in the Gulf Coast, working with all available resources to recover oiled areas. "This ecological tragedy called for a unified approach from the community and the corporations who value the world we live in," said Don Lewis, president, SCA Tissue North America. "We felt it was important that we provide resources and lend our expertise in hygiene to ensure an expedient recovery in the area. We are thrilled to have partnered with Gifts In Kind International to ensure we make a positive impact." Tork wipers are typically used in manufacturing, automotive and other industrial environments, to absorb large spills, grease and grime. The product's application features make the wipers an ideal resource to aid in the recovery and cleanup in the Gulf. Gifts In Kind International funneled SCA's contributions to its nonprofit partner Greater New Orleans Disaster Recovery Partnership (GNODRP), which facilitated the on-site distribution of the donated Tork wipers to help with the continued cleanup efforts. Formed in November 2005, the GNODRP is a coalition of 70-plus member agencies including faith-based, nonprofits, government liaisons and longterm recovery organizations serving those impacted by the 2005 hurricanes in the Greater New Orleans region. The partnership between Gifts In Kind International and GNODRP strategizes plans to support local communities and prepare in advance for future disasters. To learn more about Tork products, such as the wipers currently being used in the Gulf Coast oil spill cleanup efforts onboard Strike Force recovery boats in the New Orleans area, visit the SCA booth 1801at the ISSA® Interclean® annual conference in Orlando from November 9-12. Tork Green Hygiene Council members Josh Radoff, Allison Aiello and Donna Duberg will be on-site to provide suggestions on ways to make organizations cleaner and greener. Orlando Official Launch Date Announced for Sustainable Dashboard Tools Stephen Ashkin, CEO, and Cynthia Schultz, COO, of Sustainability Dashboard Tools, LLC, announced that the company’s online, Web-based system will be officially launched November 10, 2010. The date was selected to coincide with the ISSA/INTERCLEAN® North America tradeshow, which will be held November 9–12 in Orlando, Florida. “Unlike other sustainability software programs, which seem to be designed for large, multinational manufacturers and retailers, our Tool has been specifically designed to meet the unique needs of the professional cleaning industry,” states Ashkin. Beyond just providing reports on greenhouse gas emissions and LEEDEBOM requirements,* “users will be able to use the Tool to improve their performance and reduce costs,” adds Ashkin. “After all, when we reduce the use of energy, water, waste, and other materials, not only are we reducing [our] impact on the environment, but we are also saving money.” Similar to a car dashboard, the Tool presents information on a computer monitor. “This allows managers to see the most critical indicators, track their progress, and easily spot problem areas at a glance.” Both Ashkin and Schultz say the primary goals of the Tool are threefold: • That it be easy to use and cost effective for all companies, large or small • That it help users become more sustainable by using natural resources more responsibly • That it reduce operating costs Ashkin notes that because this is a Web-based application, it can be upgraded constantly. “This is extremely valuable as we continue to integrate more suggestions on how users can improve their [sustainable] performance. The Tool will help users identify improvement opportunities and will suggest ways to make those improvements. The development of the system started more than two years ago. An early version was displayed at last year’s ISSA/INTERCLEAN North America tradeshow in Chicago. “It has undergone major upgrades and has been beta tested for several months now,” says Schultz. “Feedback from beta testers, the U.S. Environmental Protection Agency, the U.S. Green Building Council, and others has been extremely positive. We are really looking forward to November 10.” *Leadership in Energy and Environmental Design for Existing Buildings: Operations & Maintenance 10-ISSA-Wednesday 10 11/2/10 3:13 PM Page 10 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Introducing an Industry First: The Miele MopGiant The first cleaning system designed exclusively to clean mop heads and cleaning cloths. With more than 100 years of cleaning expertise, Miele has become the definitive source for precision commercial cleaning equipment. Now, this legendary appliance company, which is represented on six continents, has put this expertise to work for the cleaning industry – creating the first washer extractor with patented cleaning processes designed specifically to clean mop heads and cleaning cloths effectively and efficiently to enhance their longevity. ‘There are more than 5,000 of these units working hard every day across the world and we’re now excited to launch the MopGiant at the ISSA show and bring this exciting solution to the USA,” John Oliveira, Director of Miele Professional Products, stated. “The MopGiant provides a cost saving solution for a recurring industry problem: How to effectively clean mops and cloths so they perform better and last longer, which eventually reduces overhead costs. The ability to reuse microfiber or cotton mops in the daily cleaning process can translate into thousands of dollars per year for the cleaning company.” Microfiber mops are especially designed for repeated use and most premium brands are designed to withstand 500 detergent laundering cycles, but if bleach is used that cycle number can be substantially reduced to as low as 200 cycles. To extend the life of the mops for maximum ROI, mop heads must be cleaned carefully but thoroughly and without bleach. Standard residential machines will not provide the desired result. “The MopGiant is specifically engineered to clean the mops in a sophisticated drum. The cleaning process starts with a special spin cycle, which dewaters mops and rids them of 50% of dirt and soil before it even begins the main cleaning Orlando cycle,” Oliveira stated. “This sophisticated cleaning machine utilizes temperatures ranging from 40° F to 185° F to effectively provide a custom clean to accommodate virtually every need. Even disinfection can be attained through a 185° F cleaning cycle with a hold time of 15 minutes. A feature no residential or commercial washer can achieve What Makes the MopGiant Unique? • Enhanced Cleaning Process: Initial dewatering spin cycle coupled with additional perforations in the rear panel of the drum enables dirt and debris to be effectively removed from the start. • Time Saving Mop and Cloth Conditioning – No wringing and bucket soaking required. This feature reduces the cleaning crew time up to 40%; chemical use by up to 90% and helps floors dry 75% faster. • Barrier Free Draining – An exclusive dump drain with a barrier free design prevents the drainage system from clogging. • Short Cycle Times – Built in powerful commercial heater, which reduces cleaning cycle times to as little as 41 minutes. • Specialized Programs – Microfiber and cotton mop and cloth programs as well as a disinfection program for a multitude of uses. • Hot Water Disinfection – Machine is able to reach temperature of 185° F and hold for thermal disinfection. • Spin - With the industry’s highest spin speed of 526 g force and 1400 rpms, the MopGiant can eliminate or substantially reduce dryer time. For more information on the Miele MopGiant, visit Miele Booth 4059. Spartan promotes Jerred Attanasio Spartan Chemical Company, Inc. is happy to announce the promotion of Jerred Attanasio to the position of Regional Sales Manager for Spartan's North Carolina region. Attanasio will report to New England Divisional Sales Manager Jack Ellison and will be responsible for the service, sales and support of several prominent Spartan Distributors. Attanasio, a native of Canton, Ohio, graduated Jerrd Attanasio from The Ohio State University with a Bachelor of Science degree majoring in Criminology. Attanasio has 10 years of experience in the jan/san industry, most recently as the Sales Manager at a large supply house. He and his wife Holly have two boys (Jakson and Parker). Spartan Chemical Company, Inc., with corporate headquarters, manufacturing and distribution facilities in Maumee, Ohio, is an international manufacturer of chemical specialty maintenance products. 10-ISSA-Wednesday 12 11/2/10 3:11 PM Page 12 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Orlando MANUFACTURERS AND DISTRIBUTORS GAIN SUPPLY CHAIN EFFICIENCIES AND REACH NEW CUSTOMERS THROUGH REDISTRIBUTION Bag Company, Duracell, Reckitt Benckiser Professional, 3M, Dart Saalfeld Redistribution Quantifies Benefits of the Wholesale Channel Container, Dial Professional, Hospeco, Saalfeld Redistribution® is showing receipts," said John Siegel, director of ing more than 12,000 SKUs of jan-san Spray Nine, Berry Plastics, Duro Bag, distributors how to increase inventory Marketing, Saalfeld Redistribution. maintenance supplies, foodservice dis- The Clorox Company, International Paper turns and service levels to customers and many others. Saalfeld "Inventory turns are a key while simplifying operations at ISSA works with these suppliers to profit lever and they require Interclean 2010, booth 1575. The compaprovide distributors with a lower order minimums than ny says it invests in exhibition space broad selection of products-in are typically offered today every year so it can help customers the quantities that each cusfrom most manufacturers." understand the game-changing benefits tomer needs, delivered when the That's because manufacredistribution brings-to distributors, and customer needs them. turers gain efficiencies when manufacturers, who receive value from Saalfeld Updates Buyer's they can maintain high order supply chain efficiencies created in the Guide with Environmental minimums. "They can wholesale channel. Attributes reduce their freight and "We're here to show business owners At this year's show, administrative costs by sellthat buying through a wholesaler Saalfeld will distribute its ing higher volumes to fewer improves their fill rates and shortens the newly updated Buyer's Guide, companies," he said. cash-to-cash cycle from payments to an at-a-glance directory of the "Wholesalers are necessary top products it sells in every for both sides to be successcategory. The guide has been ful." updated with indicators for According to Siegel, SKUs that meet environmental both ends of the supply chain standards or have attained a spealso receive extensive marcific certification. It includes keting value when engaging Saalfeld's value line Spring a redistributor. ManufactVisitors to Saalfeld booth 1575 will learn about the value redisGrove™, which recently earned urers benefit from an extendtribution delivers to both distributors and manufacturers, creat- the Green Seal™ for its towel ed sales force and access to ing efficiencies and extending opportunities, up and down the and tissue offering. new customers. Distributors supply chain Saalfeld launched the Spring get sales and training supGrove line in 2008, adding food service port, and broaden their available product posables, shipping supplies, office proddisposables the following year. In March, lines without the risk of investing in new ucts and other unique items. the company expanded the category to The company represents more than items that may not have been tested in include plates, paper cups and lids. Today, 300 manufacturers including Rubbermaid their local market. Spring Grove provides value priced prodProduct Breadth Critical to Commercial Products, Kimberly-Clark ucts, produced to consistent specificaProfessional, SCA Tissue, Procter & Wholesalers' Value tions, for distributors who wish to repreSaalfeld services more than 5,000 Gamble, GP Foodservice Solutions, distributors from 10 regional hubs stock- Georgia-Pacific Commercial, Heritage sent is as their own, unique brand. INTRODUCING THE NEW RUBBERMAID FLEX™ TC SKIN CARE SYSTEMS SMARTER SKIN CARE FOR YOUR STAFF, VISITORS AND FACILITY Rubbermaid Commercial Products (RCP), the leader in innovative, solutionbased commercial products, announces its comprehensive skin care solution in the away-from-home washroom category, the Rubbermaid FLex™ (Foam Liquid Excellence) TC Skin Care System. “Research suggests 80 percent of germs are transmitted by hand (1) and 23 percent of adults, and an even larger percentage of children, don’t wash their hands after using public washrooms, (2) explaining why the Center for Disease Control and Prevention insists hand washing is the number one way to reduce the spread of disease,” said Victoria Ciupak, Senior Product Manager of Skin Care for Rubbermaid Commercial Products. “With those statistics in mind, we developed the new Rubbermaid FLex TC Skin Care System around three pillars of health, Personal, Economic and Environmental Health.” “Designed for schools, universities, locker rooms, showers, restaurants, and office buildings, the Rubbermaid FLex Systems offer the flexibility of foam and liquid refills in one dispenser, with the highest number of hand washes (up to 3,250 per refill). Additionally, the adjustable portion control helps provide a superior hand washing experience, at lower cost-in-use, all within an environmentally responsible innovative hygiene solution,” added Ciupak. Economic Health – Provides the Best Value in Skin Care With up to four times more hand washes than traditional bag-in-box soaps, the Rubbermaid FLex system soaps and dispensers with their concentrated formula and easy dose on-unit adjustable lever deliver up to 60 percent lower cost-in-use than competitive systems. Rubbermaid FLex Skin Care Dispensers are durable, reliable, low-maintenance systems that offer industry-leading battery life with transitional styling that compliments any décor. Environmental HealthEngineered Responsibly The Rubbermaid FLex System offers biodegradable soaps and Green Seal products that meet higher enviRubbermaid FLex TC Skin Care System ronmental standards that help earn LEED credits. From green cerPersonal ealth – Encourages Hand tified and anti-bacterial hand soaps to Hygiene body washes, hand sanitizers, and skin The Rubbermaid FLex systems fealotion (in foam or liquid), the box-less ture the highest quality RCP TC® refills evacuate fully to reduce waste and EnrichedFoam™ and TC® the dispensers are fully ADA compliant EnrichedLotion™ skin care products that provide luxurious lather, delightful fra- for operation and mounting depth. (1) Dr. C. Gerba, PhD., University of grances, and effective skin conditioners Arizona, 2005 for a quality experience that encourages (2) American Society of Microgood personal hygiene. The hygienicallysealed disposable refills keep soap fresh bioloist Hand washing study, 2007 and germ free, further encouraging hand washing. 6405GPAC-3 10-ISSA-Wednesday 14 11/2/10 3:09 PM Page 14 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 GEORGIA-PACIFIC INTRODUCES A SMARTER SOAP DISPENSER AND A LINE OF FOAM SOAPS AND SANITIZER New System Promotes Hygiene While Offering Cost Savings Georgia-Pacific Professional introduces a new touchless hand washing experience with the launch of the enMotion™ Automated Touchless Soap Dispenser, foam soaps and sanitizer. For the first time, a touchless soap dispenser has an adjustable portion control setting of 0.4 mL and 0.7 mL - providing cost savings through prolonged product life between refills and reduced maintenance visits. The dispenser helps reduce maintenance time with an at-a-glance sight window that allows maintenance staff to easily check soap levels. Additionally, the high-capacity system prolongs the time between refills, thereby helping decrease the need for frequent maintenance visits. Each enMotion™ Automated Touchless Soap Dispenser holds 1,200 mL of soap providing up to 3,000 uses, or 1,000 mL of sanitizer providing up to 2,500 uses. The dispenser features a shut-off button to temporarily deactivate dispensing, allowing for easy cleaning while helping to eliminate waste and mess. "Georgia-Pacific Professional designed a truly innovative soap dispenser with smarter functionality," said Nick Trainer, VP and GM for the Tissue and Soap Category at Georgia-Pacific Professional. "The enMotionTM Automated Touchless Soap Dispenser raises the bar in hygiene because of its gentle, germ-fighting foam soap and adjustable dispensing options. Further, the system makes maintenance a breeze, which helps improve operational efficiency. Benefits such as these are testaments to the cutting-edge standards that away from home customers have come to expect from us." The enMotion™ Automated Touchless Soap Dispenser provides fast response, no-touch dispensing to help reduce cross-contamination with germs commonly found on washroom surfaces. Available in the classic enMotion® brand colors - smoke and splash blue - the dispenser's stylish, slim design protrudes less than four inches from the wall to meet ADA (Americans with Disabilities Act) guidelines. Paired together, the enMotion™ Automated Touchless Soap Dispenser and enMotion® Automated Touchless Towel Dispensers offer a sleek, hygienic washroom. The dispenser's corresponding line of gentle soaps and sanitizer is formulated with aloe and other conditioners helping to protect against dry skin typically associated with frequent hand washing. Each product comes in a hygienic closed system to minimize the risk of bacterial growth. Georgia-Pacific Professional offers three product types for use in the enMotion™ Automated Touchless Soap Dispenser: enMotion™ Gentle Foam Soap with Moisturizers is exceptionally mild and infused with conditioners to help users endure frequent washing. Available in a fragrance free/dye free version that has the EPA's Design for the Environment recognition* or with a trademarked fragrance, Tranquil Aloe™, that consumers prefer. enMotion™ Antimicrobial Foam Soap with Moisturizers, kills common germs that may cause disease while reducing bacteria on the skin. This soap is available Orlando in a fragrance free/dye free version, which is registered with the NSF International as an E2 rated soap, making it ideal for the food processing industry. The soap is also available with the Tranquil Aloe™ fragrance. enMotion™ Foam Hand Sanitizer with Moisturizers, ideal for use on visibly clean hands when water is not available. Available in a fragrance free version with a NSF E3 rating, this product is recommended for use in food processing applications after hands are properly washed. The foaming sanitizer kills germs on contact and contains aloe and moisturizers to help smooth dry skin. To find out more information on enMotion® products, including the enMotion™ Automated Touchless Soap Dispenser and authorized distributors, please visit www.gppro.com. Poll Reveals 85 Percent of Americans Would Never Rebook at a Hotel with Dirty Floors Dirty floors and lobby restrooms among top reasons consumers most likely to never stay at a hotel again A recent Cintas Corporation survey conducted by telephone by Harris Interactive® among 1,009 U.S. adults ages 18 and older revealed what is most likely to prevent a consumer from rebooking with a hotel. Eighty- five percent of U.S. adults said they would not rebook at a hotel if there are dirty floors in the guest room, lobby or entryways. In addition, 80 percent of adults indicated dirty lobby restrooms as a turn-off. “Consumers have many hotel options and have come to expect a clean room and facility regardless of the room rate or location,” said Mike Thompson, Senior Vice President, Cintas Facility Services. “This research confirms that a high standard of cleanliness is critical to a hotel’s success. From restroom cleaning to tile and carpet cleaning services, hotels must have the right programs in place to maintain a safe and clean establishment to ensure guests are satisfied.” Survey findings indicate differences in opinion by area within a hotel. For example, 83 percent cited dirty guest room floors as a turn off, while 70 percent cited dirty lobby floors and entry- ways as experiences that would likely prevent them from rebooking. The survey also reveals differences by age. For example, 63 percent of adults 65 years and older cited wet floors with no signage as a reason for never rebooking with a hotel. In contrast, only 37 percent of 18-34 year olds would find this to be an issue. “Maintaining a clean and safe facility is imperative for success but requires a lot of time and energy,” added Dave Mesko, Senior Director of Marketing, Cintas. “Partnering with Cintas allows hotels to boost productivity and brand image, while improving comfort for both guests and employees.” Cintas offers a wide range of solutions that enable hotels to build their image and increase profitability and productivity while improving the comfort and well-being of their guests and employees. Whether it’s regularly providing a safe floor program with custom logo mat service or a complete cleaning and janitorial supplies program, Cintas’ cleaning solutions can save hotels time and money. “New Generation” of CFR Carpet Cleaning System Announced CFR Technology Benefits the Environment and Water Conservation Tacony Corporation, a leading manufacturer of professional cleaning tools and equipment, announces that a “new generation” of CFR (Continuous Flow Recycling) carpet cleaning extractors will be unveiled today to distributors and endusers throughout the jansan industry. The line includes four different carpet cleaning systems. Michael Schaffer, President of Tornado® Industries (also a Tacony company), is in charge of the introduction of CFR’s new generation of products. Continuous Flow Recycling technology is designed to provide advanced moisture-controlled cleaning, faster drying times, and increased cleaning productivity when compared to conventional carpet extractors. According to Schaffer, “This ‘new generation’ of CFR products includes some of the most sustainable and environmentally responsible systems ever developed for the carpet cleaning industry.” These new systems offer two key features that separate them from other portable carpet extractors on the market: • They filter and recycle water and cleaning solution as the machine is used, allowing them to use up to 85 percent less water than comparable extractors. • They use moisture-controlled wand technology, providing up to 50 percent more moisture recovery than many comparable systems. Schaffer adds that with today’s emphasis on Green cleaning, sustainablity, and water conservation, this new generation of CFR extractors “are the right products at the right time.” Sometimes it takes more than water. It takes EcoFlex™. Cleaning professionals know you can’t use just one method to clean every floor. Whatever the job demands, Advance’s EcoFlex™ System makes getting the job done easier. With the industry’s most flexible floor-scrubber performance at your fingertips, you’ll save time, reduce water and detergent use, and still meet the highest standards for clean floors. Why settle for less? Learn how equipment flexibility is key to a well-rounded floor-cleaning program at www.ecoflexsystem.com or visit Booth 2501 at ISSA. ©2010 Nilfisk-Advance, Inc. Smart cleaning.™ A Nilfisk-Advance Brand 800-850-5559 www.advance-us.com 10-ISSA-Wednesday 16 11/2/10 3:06 PM Page 16 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Floor Care: High-Performance Mats Selecting entryway and other matting systems for facilities can be confusing, especially when a facility has a green cleaning system in place. To help clear up this confusion, jansan distributors should work with facility managers, concentrating on several issues, including: • What makes a mat "green" • The role matting plays in green cleaning • What a high-performance matting system is • The different types of mats as well as the roles they play in protecting the health and appearance of a facility. Green Mats Distributors might start with a discussion of what a green mat is not. For instance, the mere fact that a mat is recyclable or made from recycled materials does not make it a green mat. Although some manufacturers may make this claim, neither the current guidelines of the U.S. Green Building Council's (USGBC) Leadership in Energy and Environmental Design (LEED) certification program nor the Green SealTM GS42 Environmental Standards for Cleaning Services indicates this as a requirement. Instead, both organizations simply point to the importance of matting in a green cleaning program as well as the lengths and types of matting required for LEED certification credits. Additionally, distributors should point out to their clients that rarely does a "rental" mat supplied by a rent-a-mat service qualify as a green mat. Why? Although these services offer a number of conveniences, and the vendor will deliver and install a clean, attractive mat at major building entries on a frequent basis, these mats are typically of relatively poor quality; furthermore, they last a comparatively short period of time and have limited effectiveness. They may help prevent a slip and fall during wet weather and remove some dirt and soil from shoe bottoms, but they usually do not meet the criteria currently mandated by the USGBC and Green Seal for a green matting system. Knowing what a green mat is not helps make it easier to define its properties. Usually, green mats are referred to as high-performance matting systems. Distributors can explain to their clients that this means the mats: to reduce cleaning's impact on health and the environment, any products, procedures, or systems that result in less chemical use and reduced cleaning needs are considered part of a green cleaning system. "High-quality and appropriately sized entry matting systems [are] an integral part of every green building," says Crown Mats High Performance Green Matting System • Are of much higher quality than rental or more conventional mats • Are designed to last for many years, something that will often be reflected in the mat's extended warranty • Are of a recommended length so that they can perform effectively • Usually work together with other high-performance mats as a "system" • Perform specific functions so that more than 80 percent of the contaminants, soil, and moisture that enter a facility are trapped by the matting system. Effectively keeping soil outside is what makes a high-performance matting system green. According to Stephen Ashkin, a longtime advocate of green cleaning and president of The Ashkin Group, LLC, and executive director of the Green Cleaning Network, keeping soils and contaminants outdoors helps minimize the amount of chemicals and cleaning necessary to maintain a facility. Because the goal of green cleaning is Ashkin. "They are one of the best pollution-prevention strategies that can be employed to reduce soils before they enter a building." The USGBC concurs with Ashkin. Facility managers incorporating green cleaning and seeking LEED certification must utilize entryway systems-more specifically, they must place high-performance mats at all building entries "to reduce the amount of dirt, dust, pollen, and other particles entering the building." High-Performance Mats The key to a high-performance matting system is not only its ability to capture soils, moisture, and contaminants before they enter a facility, but also to store them as well. Whereas a conventional rental-type mat can quickly become sat- Betco Corporation Announces Acquisition of Bio-Systems International Betco Corporation of Toledo, OH has announced the acquisition of Bio-Systems International based in Beloit, WI. BioSystems is a leading provider of bacterial based, environmentally friendly products. The company's technologies include bacterial and enzyme solutions for wastewater treatment, sewer and drain maintenance, green cleaning and household products. Bio-Systems will continue to conduct R&D, manufacture and provide customer and technical support from their facilities in Beloit, WI. Bio-Systems' current management, led by Malcolm Peacock, President & CEO, will remain in place and the company will continue to autonomously operate as an independent subsidiary of Betco. Paul Betz, President & CEO of Betco Corporation remarked; "Bio-Systems is an excellent company with exceptional people, that will enhance and expand Betco's leadership position in the company's green cleaning program and sustainability initiatives. We're pleased to have Bio-Systems' as part of the Betco family and look forward to building on the synergies that this new relationship brings to the markets we serve." Malcolm Peacock, President & CEO of Bio-Systems International stated, "While our current business relationships will continue to grow, we look forward to extending Bio-Systems' technology into a vast array of new markets and biotechnology solutions with Betco." Orlando urated with soil and moisture and become ineffective, a high-performance matting system contains the soil and moisture until they are removed safely by proper cleaning, with minimal environmental impact. Some high-performance mats have the capacity to accomplish this function due to their bi-level construction. As foot traffic passes over the mat, soil and water fall below the upper surface of the matting and are stored. This keeps them from being transferred into the building. By contrast, once a conventional mat becomes saturated, the soil and moisture actually reattach to the shoe, defeating the purpose of the mat. In addition to the bi-level construction, the length of the matting system is important. According to Green Seal, a high-performance matting system includes mats placed both outside and inside a facility, the overall length of the matting running from 12 to 20 feet. Also, the mats should be specific types: • Scraper mats. These mats, often referred to as "the first line of defense," are placed outside of a facility; they aggressively scrape dirt, debris, and snow from shoes, trapping those substances beneath the mat's surface. Typically, five feet of scraper matting should be installed at all major entry points to effectively trap as much as 50 percent of the soil and moisture on shoes. • Wiper/scraper mats. Designed as the second step in the process of removing soil and moisture from shoe bottoms, these mats are also about five feet in length. They are typically found directly inside a facility and help remove soils and moisture that are not captured by the outdoor scrapers. Often, buildings with a double-door entry system will place wiper/scraper mats in the vestibule area between the two sets of doors. • Wiper mats. These mats are the final part of a high-performance matting system and should also be about five feet long. Considered the final line of defense preventing outdoor contaminants from entering a facility, they typically ensure that the first step taken off the high-performance system and onto the facility's hard-surface floor or carpeting is clean, dry, and soil free. Care & Maintenance Of course, high-performance matting systems must also be properly maintained to perform effectively. Distributors should advise their clients that matting placed at a typical building entry would likely need to be vacuumed at least once if not two or three times during the course of the day. The frequency of cleanings may increase depending on the amount of foot traffic, weather conditions, and other factors. In addition, because the mats store soil and moisture below the surface, the mats will eventually need to be more thoroughly cleaned. Whereas a rental mat must be washed in large washing machines with large amounts of water and strong chemicals, high-performance matting systems can be properly cleaned by using a prespray-which minimizes chemical use-and low-moisture carpet extractors on a schedule determined according to building traffic and soil buildup. by Christopher R. Tricozzi nice curves! Introducing the Genesis™ line of dispensers for our Ultimate Washroom® suite of products. Stylish Design, Quality and Cost Effectiveness are the hallmarks of the Ultimate Washroom. Genesis™ collection featuring Titan™ 2 towel dispensers, Mini-Max ®2 and Micro-Max ®2 bathroom tissue dispensers, and HandsFresh® foam soap dispenser. Also available in white. www.krugerproducts.com/afh © 2009, ® Registered and ™ Trademark of Kruger Products L.P. 10-ISSA-Wednesday 18 11/2/10 3:05 PM Page 18 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Orlando Nine Diversey Products Nominated for ISSA 2010 Innovation Award Program New Diversey products nominated in three of five cleaning innovation categories Diversey, Inc. announced that nine of its products have been nominated for the ISSA 2010 Innovation Award Program. The awards, which recognize new and innovative products in the cleaning and sanitation industry, will be announced during the ISSA/INTERCLEAN show. “We are continually developing world-class technology that helps reduce water or chemical use, reduce injury, improve worker productivity and provide customers with a cleaner, healthier future,” said John Alexander, president, Americas, Diversey, Inc. “Having nine products nominated in three of the five categories shows our commitment to transforming the industry with new and innovative products that improve the way we live and work.” The new Diversey products nominated include: RevoFlow, SmartDose and Oxivir Tb wipes in the chemical category; TASKI Swingo 150, Dry Foam Carpet Care System, TASKI Swing 350 and TASKI Chemical Management System for Auto Scrubbers in the machine category; and TASKI Cleaning Cart System and TrailBlazer in the supplies/accessories category. About the Products • OxivirTM/MC Tb Wipes use a hospital-grade cleaner disinfectant. With Accelerated Hydrogen Peroxide, it kills various pathogens including Norovirus, MRSA and VRE in 60 seconds, and Tuberculosis in five minutes. • SmartDoseTM/MC dilution control system minimizes maintenance costs and contact with chemicals. The easy-to-use, spill-tite container is marked with clear icons to safely dispense correct dosages for bottles, buckets and auto-scrubbers without a water hook up. It ensures an accurate dose every time, which increases product efficacy and cost control. • Revoflow™ offers the simplest, safest and most efficient way to clean fabric or ware. The compact, off-the-floor design helps provide a safer workspace. The lightweight, color-coded containers are easy to handle and use. In addition, the unique dispensing cap doses the precise amount of concentrate to ensure perfect results. • TASKI® Swingo 150 is an ultracompact, vertical auto-scrubber that is ideal for congested areas and daytime cleaning. Because it dries floors immediately, the risk of slip and fall accidents is significantly reduced and high hygiene standards are maintained. • TASKI® Swingo 350 is a batterypowered, ultra compact auto scrubber that is ideal for use in small and congested areas such as kitchens, washrooms, small shops or other narrow surfaces with hard floors. • The Dry Foam Carpet Care System is the first low-moisture system to deliver excellent interim and near-extraction quality cleaning. With dry times as low as 25 minutes and superior resoiling resistance, foot traffic interruptions and labor costs are minimized. • TASKI® Chemical Management System for Auto Scrubbers uses Diversey’s innovative JFIT™ chemical dilution system with patented speeddependant solution supply (CSD-system), advanced squeegee technology and a direct solution line. • TASKI Cleaning Cart System involves a modular workstation with a complete range of complementary tools and equipment. It combines innovation and ergonomic design to improve overall performance efficiency and sustainability in a wide range of operations. It is customizable, lockable and ideal for applications where hygiene is essential. • TrailBlazer® is a floor finish applicator system designed to increase productivity, provide enhanced quality of results and significantly decrease chemical and water waste. In 2008, Diversey’s ProSpeed™ floor finish applicator system was selected amongst 14 other products as an ISSA Innovation Award Winner. “Innovation is the key to improving the impact our industry has on workers, building occupants and the environment,” said Alexander. “By continually improving the chemicals, machines and tools used to clean our buildings, we improve the quality of cleaning performed which benefits everyone.” Diversey, Inc. is committed to a cleaner, healthier future. Its products, systems and expertise make food, drink and facilities safer and more hygienic for consumers and for building occupants. With sales into more than 175 countries, Diversey is a leading global provider of commercial cleaning, sanitation and hygiene solutions. The company serves customers in the building management, lodging, food service, retail, health care, and food and beverage sectors. Diversey is headquartered in Sturtevant, Wisconsin, USA. Diversey, Inc. is formerly JohnsonDiversey, Inc. To learn more, visit www.diversey.com. LWC/TRE-0443 ISSASpAd 10/14/10 9:19 AM Page 1 Tissue! Trebor! A trusted name in Tissue for over 38 years There is only one number one...Trebor. The most dependable source for parent rolls of Tissue, Towel and Napkin. Over 38 years and counting. Tissue • Toweling • Napkins • Wet/Dry Crepe • Wiper Grades Member Customs-Trade Partnership Against Terrorism USA Telephone: 732.335.4255 Fax: 732.335.4244 www.trebor.com See us at ISSA Booth #909 10-ISSA-Wednesday 22 11/2/10 3:03 PM Page 22 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Protect Your Investment and Your Visitors With These Escalator Maintenance, Safety, and Cleaning Tips Escalators, like automobiles, are complicated, highly technical machines designed to facilitate transportation of passengers from one place to another. And, like automobiles, escalators require regular inspection, cleaning and maintenance over the years in order to function properly and efficiently. Escalators are the workhorse of the modern subway, airport, bus terminal, shopping mall, department store, casino, hotel, convention center, and more, moving large groups of people more smoothly and efficiently than any other type of indoor transportation. It is estimated that there are 30,000 working escalators in the United States today moving literally millions of passengers. Due to their complicated internal workings and heavy usage, escalators must be routinely serviced by licensed professionals, and worn parts must be replaced in order to keep the machines functioning properly and safely. In addition to the manufacturer-recommended servicing schedule, a regular routine cleaning regimen is recommended as well. Here are some of our suggestions for keeping your escalators in tip-top shape: • Have your escalator inspected, cleaned and serviced regularly, and have worn parts replaced as recommended. • If your escalator is near an entrance, provide floor mats and signs advising visitors to wipe their feet before stepping onto the escalator. Small stones and other debris can be tracked in on passengers' footwear and can become lodged in the escalator where they can cause damage by grinding away tops and sides of treads. • All maintenance and janitorial workers and contractors should not carry small metal items such as screws, nails, bolts, tacks, etc. around the escalator as these items are extremely damaging should they become lodged in the steps or internal machinery. They can cause teeth of combs to break off, leaving a sharp edge and an unsightly toothless comb, not to mention a catching point and a hazard to passengers. • Know the weight limit of your escalator. Keep traffic moving at the exit points of escalators in order to prevent overcrowding on landing platforms. Restrict foot traffic at the entrance if necessary to prevent the escalator from becoming overloaded or overcrowded. Keeping escalators well-maintained and safe for everyone is partly the responsibility of the machine's owner, and it is also partly the responsibility of the passenger. While you cannot control the behavior of your visitors, you can post signs encouraging them to treat your escalator and other passengers with courtesy and consideration. Here are some safety rules and tips we recommend: • Advise passengers not to set bags, luggage, purses or other carry-on items on the steps of the escalators. Wheelchairs, electric scooters, strollers, hand carts and luggage carts should never be brought onto the escalator. • Advise passengers to tie shoelaces tightly and to secure straps, scarves or other loose articles of clothing that could become caught in the moving machinery. • Passengers should never try to carry too many items, and should always leave one hand free to hold the hand rail. • Passengers should use hand rails and avoid touching the non-moving sidewalls of escalators. Children too small to use hand rails should be escorted by parents, and parents should hold the child closely, or hold the child's hand. Never allow a child to sit on the steps or to stand too closely to the sides of the escalator. • Passengers should not wear flipflops or other open-toed shoes, high heels, CrocsTM or other shoes made of softresin or other rubbery materials. • dvise passengers to be considerate and courteous toward others. If the escalator is crowded, those who want to stand and ride the escalator should stand on the right, and those who want to walk up the escalator should pass on the left. • Passengers should never try to travel in the opposite direction of the motion of the escalator. No one should attempt to climb on, lean over, or ride the hand rail as this could result in a serious accident or injury. • Always take extra caution when stepping onto and off of the escalator. Grab the handrail firmly when entering, and step over the comb fingers when exiting (passengers should not let their feet slide off at the end of the escalator). When exiting, passengers should do so promptly, and clear the exit area so as not to cause a traffic jam for other passengers exiting behind them. • Above all, passengers need to pay attention to what they are doing and to their surroundings. As with automobiles, carelessness, showing off, and inattention around escalators is a major cause of accidents. Finally, while maintenance and safety are obviously of utmost importance, the appearance and cleanliness of your escalator must also be considered. Visitors will notice impacted dirt, grime, grease and stains in the treads beneath their feet. A dirty escalator will detract from the overall appearance of your facility. On the other hand, a clean, well-maintained escalator will make a very positive impression. We offer the following advice for keeping your escalator looking clean and appealing to your visitors without short- Orlando ening the life of the machine: • First, do not use liquid soaps and solvents that can get down into the escalator's internal mechanism. If you must use a spot cleaner to remove a particularly stubborn stain, we recommend a lowmoisture solution sprayed sparingly onto the soiled area. Use a cleaning solution that loosens dirt and stains from the treads, and dries quickly and completely. Avoid any type of cleaning product that will leave a film on the escalator. • For cleaning the steps we recommend a small, safe, effective, economical machine with twin rotating brush heads that sweep the impacted surface debris into a powerful vacuum airflow which traps the debris into a disposable paper bag. These machines require little supervision although it is advisable to have at least one person in the area while the machine is running to ensure safe operation. While there are less effective, timeconsuming static brush tread sweepers available and expensive, heavy, over-engineered machines that walk up the escalator steps as the machine is moving, we think that the twin rotating brush vac machines are the best combination of economy, safety, and effectiveness. • Always make sure that the machine is set up so that the steps are moving away from, not toward the machine. Make sure your maintenance crew understands the manufacturer's instructions and recommendations regarding proper usage of the machine. • Run your cleaning machine on a weekly or monthly schedule, according to manufacturer's recommendations and use nylon brushes for routine cleaning. If your escalator is exceptionally dirty, you may use more aggressive brushes, but we recommend that you consult the manufacturer first. • Remember that your cleaning machine requires occasional maintenance and inspection as well. Always check the power cord for damage. Replace the vacuum bags when they are full, and brushes when they are worn down, as recommended by the manufacturer. Escalator cleaning machines will do their job safely and effectively if you follow the manufacturer's directions. In summary, your escalator was designed and engineered to serve your visitors reliably and efficiently for many years. We encourage you to make the most of your investment by keeping your escalator safe, clean, and well-maintained. For further information visit www.cimex-usa.com. ISSA Happy Hour Thursday 4:30 - 5:30 PM 10-ISSA-Wednesday 24 11/2/10 3:01 PM Page 24 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 DPA Buying & Networking Conference 10th Year Anniversary DPA's 2010 Annual Buying and Networking Conference was held at Sanibel Harbour Resort in sunny Sanibel Island, Florida on March 17-20, 2010. Over 150 of the industry's leading distributors and suppliers in attendance, each cuss the issues they are facing in today's challenging economic climate. During this time, distributors were able to problem solve and develop solutions as a group. After hours, everyone had the opportunity to relax and socialize at day was filled with meetings, presentations and networking opportunities. DPA distributors met with each DPA partner supplier to learn about new and exciting products. Distributors also placed orders, taking advantage of DPA's "Conference Specials" promotions. DPA member distributors also met in roundtables to dis- DPA's welcome reception which featured black jack tables, poker and interactive horse racing! DPA's 2011 "Race to Revenue" Buying and Networking Conference will be held at the brand new J.W. Marriott hotel in Indianapolis, IN from April 2730, 2011. DPA Awards 2009 Distributor and Supplier of the Year Distributor Partners of America (DPA) a member-driven buying & marketing group, announces its 2009 DPA Distributor and Supplier of the Year recipients. The awards were presented at DPA's 10th Anniversary Buying & Networking Conference in Sanibel Island, Florida in March 2010. These prestigious honors recognize sales quotas achieved and exemplary support of the DPA Buying Group. Congratulations to Distributor of the Year, Gem Chemical Company (Evansville, IN) and Supplier of the Year, The von Drehle Corporation (Hickory, NC). For more information about the DPA Buying Group and membership benefits please visit www.dpadirect.org. Orlando DPA Announces New President Distributor Partners of America (DPA) a member-driven buying & marketing group, announces a new President, Jeff Tishko. The new president was announced at DPA's 10th Anniversary Buying & Networking Conference in Sanibel Island, Florida in March 2010. Tishko will take over for former President Adam Heller effective immediately. As current Vice President of Sales for Colker Company (Pittsburgh, PA), Tishko has an extensive background in the janitorial distribution business and is a 10 year member of DPA. Zachary T. Haines, DPA Executive Director says, "Tishko will strengthen existing relationship as Former DPA President Adam Heller (left) well as take DPA to new Welcomes New DPA President Jeff Tishko heights." Ten Tips for Maintaining a Wet/Dry Vacuum Cleaner Facility service providers (FSPs) are finding more and more uses for wet/dry vacuum cleaners. These machines are typically used for heavy-duty vacuuming, cleaning up after water damage, and when refinishing floors. “And, once FSPs start using a wet/dry vac they often find more and more cleaning challenges that can be solved using the machine,” says Daniel Frimml, customer service tech with Tornado Industries, a leading manufac- turer of professional cleaning equipment. Although typically very durable machines, wet/dry vacs require proper care to provide years of dependable service. The following is Frimml’s Ten Tips for Maintaining a Wet/Dry Vacuum Cleaner that should help keep your machine up and running for years to come. 1. Thoroughly clean the solution tank after each use. 2. The float and float cage used to stop vacuum action when maximum recovery is reached should be cleaned after each use. 3. Ensure that the float moves freely before operating. 4. If the float must be removed, it must be re-installed correctly. On most machines this means that the open end faces down. 5. Use the appropriate filter per cleaning task. Usually this means a paper filter for dry vacuuming and a cloth filter for wet vacuuming. 6. Clean the paper filter bag after each use by shaking the filter to remove loose particles; with a cloth filter, rinse clean but never wash the filter, this can cause shrinkage. 7. If foam develops in the machine, it must be reduced using a chemical defoamer. 8. Never store the machine with liquid inside the tank. Run the machine empty for about five minutes to remove all moisture from the tank, hoses, and attachments. 9. If removing the motor head, be careful and place it down gently on a clean, dry surface. 10. Keep all operating instructions on hand for future reference. “A common problem we see is FSPs not paying enough attention to the float,” adds Frimml. “The float is very important. Without it working properly, the vacuum motor can be destroyed.” 10-ISSA-Wednesday 26 11/2/10 3:00 PM Page 26 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Understanding Bio-enzymatic Cleaners Although not new, many cleaning professionals and facility managers are giving bio-enzymatic cleaners a closer look. "This is because they [can] complement a Green cleaning program," says Mike Sawchuk, vice president of EnviroSolutions and Charlotte Products, both leading chemical manufacturers. "In fact, some of these cleaners have been certified and proven Green." However, many have questions about bio-enzymatic cleaners and how they work. The following addresses some of these issues: 1. Bio-enzymatic cleaners contain specific quantities and qualities of bacteria along with enzymes and microbial nutrients that essentially digest chemical and organic waste (soils). 2. An enzyme is a type of protein that can break up complex molecules into smaller pieces. Contrary to popular belief, enzymes are not living things. 3. Odor-causing bacteria are "food" for these microorganisms. 4. In many cases, bio-enzymatic cleaners can provide immediate odor relief. 5. The bacteria consumed by the bio-enzymatic cleaners are converted into two basic compounds: carbon dioxide and water. 6. Some bio-enzymatic cleaners are designed to work up to 80 hours after they are applied. 7. Overall, bio-enzymatic cleaners may be safer for users and the environment compared to traditional cleaning chemicals, especially if they have been Green certified 8. Other than odor control, some popular uses of bio-enzymatic cleaners are for washroom cleaning, food prep/kitchen area cleaning, and to remove spots and stains in carpets. Bio-enzymatic Cleaners Sawchuk adds that bio-enzymatic cleaners should never be used with bleach or disinfectants because they can reduce or eliminate the effectiveness of the bioenzymatic cleaner, as well as the microbial efficacy of the bleach or disinfectant. "Bio-enzymatic cleaners are not going to replace Green cleaning products," says Sawchuk. "But, because many newer bio-enzymatic cleaners perform well, are environmentally preferable, and cost effective, we can expect them to play an even greater role in Green cleaning in the future." Orlando Ashkin Believes “Green” Will Bring Entrepreneurship Back to U.S. From New Green Garment Bags to “Dashboards” Stephen Ashkin, best known as the professional cleaning industry’s “father of Green Cleaning,” believes that this country’s renewed emphasis on Green and sustainable issues will lead to a new generation of U.S. entrepreneurs. “This actually is already happening,” says Ashkin. “Many people flush with cash from Internet businesses and new technologies have already been investing or starting a variety of environmental and sustainable supporting businesses. And because of the tragic oil spill, we likely will hear of businesses and products developed just to tackle this situation.” Some of these Green start-ups and investments are already well known, according to Ashkin, with a few started by some unlikely players. Ashkin refers to T. Boone Pickens, a billionaire oilman and financer who has become America’s leading promoter for wind farms and wind-generated power plants. “And then there are people like Rick Siegel and Jennie Nigrosh of Los Angeles,” says Ashkin. “They developed a Green, reusable garment bag made of recycled materials [that is] designed to replace the 700 million ‘single-use’ plastic bags used every year by dry cleaners in the U.S.” Many dry cleaners and dry cleaning groups agree there is a need for the Green garment bag and are looking favorably on the new product. Ashkin says the couple believes their enterprise may turn into a $10 million business. An example in the professional cleaning industry is Ashkin’s own Sustainable Dashboard Tool, LLC. The dashboard is a Web-based tool to help jansan distributors measure and monitor fuel and energy use and other data so they can operate in a more sustainable manner and cut costs. “Like most Green entrepreneurs’ [projects], the dashboard probably would never have happened if Green and sustainability had not become such core issues in our industry,” adds Ashkin. ISSA Elects Board Members The following individuals were elected to the new board, which will be led by incoming ISSA President Scott Jarden of The Bullen Companies, Inc. • Vice President/President Elect: Jon Scoles, Scoles Floorshine Industries • Treasurer: Kenneth Vuylsteke, Hospeco, a Tranzonic Co. • European Board Chair: Niels Ysbrandy, Ettore Products Co. • Manufacturer Director: Matthew J. Schenk, Midlab, Inc. • Distributor Director-South: Jim Chittom Jr., Roman Chemical Corp. • Director Canada: Manon Larose, Larose & Fils Ltee. International ballots were sent to qualified members June 28 and U.S. ballots were sent July 12. All voting ended Friday, August 13, 2010. Returning Board Members Returning to serve on the 2011 board in the following positions are: • Past President/International Director: David Holtzman, R3-TEC • Secretary: Richard Rones, Americo Manufacturing Co., Inc. • Building Service Contractor Director: John Barrett, Eurest Services • Distributor Director-North: Michael J. Tighe, Industrial Cleaning Products, Inc. • Distributor Director –West: Leland Fishman, Fishman Supply Co. • Manufacturer Director: Mark Bevington, NSS Enterprises, Inc.; and William D. Sleeper, Georgia-Pacific Commercial Business • Manufacturer Representatives’ Director: Christopher J. DeBolt, The DeBolt Co., Inc. • Mexico Board of Directors Chair: Mauricio Chico Cañedo, Distribuidora Lava Tap, S.A. de C.V. Outgoing Board Members The following individuals complete their service on the board in 2010: • Robert J. Stahurski Jr., NYCO Products Co. • David Sikes, Sikes Paper Co. • Steven Armstrong, Armstrong Manufacturing, Inc. • Ken Bodie, Kelsan, Inc. • Alan Tomblin, The Procter & Gamble Co. • Günter Glöckner, Solution Glöckner GmbH Meet the Board ISSA members are invited to personally greet the new board members when they officially take office at the ISSA General Meeting, which takes place Friday, November 12, 8:00 a.m., during ISSA/INTERCLEAN® North America 2010. 10-ISSA-Wednesday 11/3/10 11:32 AM Page 27 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Orlando Wednesday, November 10, 2010 27 INTRODUCING ELEMENT, THE LATEST IN UPSCALE RECYCLING SOLUTIONS FROM RUBBERMAID Rubbermaid Commercial Products (RCP), the leader in innovative, solutionsbased products, announces the newest addition to its comprehensive line of indoor recycling receptacles. New Element Indoor Recycling Stations provide stylish, centralized collection for multi-stream waste and recycling sortation. “Faced with increasing sustainability regulations and the rise of green building, facility managers and building owners need products that not only satisfy corporate and government requirements, but are also an aesthetically pleasing solution to their recycling program needs,” said Victoria Ciupak, Senior Product Manager – Decorative Receptacles at Rubbermaid Commercial Products. “The attractive design of Element Recycling Stations make them especially suitable for endusers who are concerned about maintaining an appealing indoor environment. Plus, Element Indoor Recycling Stations are available in up to four waste stream configurations and they meet or exceed EPA guidelines for post-consumer recycled content. Element combines design, function, and sustainability to create a versatile recycling solution.” AESTHETICS The rounded edges and graceful lines of Element provide a stylish look for any appearance-conscious indoor environment. The smooth Uni-Koat® powder coated finish, in Silver Metallic or Desert Pearl, resists scratches and fingerprints and makes cleaning easy. The factory installed labeling gives the appearance of being etched into the surface of the unit, adding to Element’s upscale appearance. “Custom colors and labeling options are also available,” said Ciupak, “making Element Indoor Recycling Stations the perfect choice for all front-of-house applications, from high-end shopping malls and restaurants to metropolitan hotels.” FLEXIBILITY & DURABILITY Element Indoor Recycling Stations are available in one, two, three, or four waste stream configurations to meet any sortation need. In its four-stream configuration, Element Indoor Recycling Stations can hold up to 57 gallons of waste and recyclable materials. A combination of restrictively shaped openings and word labels provide visual cues for the end-user and help minimize waste stream contamination. The piano-hinged doors, featuring comfortable rounded and recessed hand grips, are available with an optional lock to secure contents and deter theft and vandalism. This front door access to waste reduces bending and helps safeguard worker well-being. Leak-proof rigid plastic liners are standard in all Element Indoor Recycling Stations; fire-safe, heavy-gauge galvanized steel liners are also available to create a completely firesafe steel station. SUSTAINABILITY “Element Indoor Recycling Stations are fully recyclable at the end of their usable life, and that combined with their post-consumer recycled material content means Element can count toward achieving LEED credit,” said Ciupak. Element Indoor Recycling Stations, like all Rubbermaid Commercial Products metal products, exceed EPA guidelines for recommended post-consumer recycled content. In addition, the Uni-Koat® powder coated finish uses no VOCs in the paint or painting process, making Element the smart, sustainable solution for recycling collection. Zephyr Announces 4th Generation of Family Management Earlier this year, Zephyr Manufacturing Company of Sedalia, MO, announced the promotion of R.J. Lindstrom to President. Previous President, John Lindstrom, retains his positions of Chief Financial Officer and R.J> Lindstrom John Lindstrom Chairman of the Board. Zephyr Manufacturing was founded in 1927 and R.J. represents the fourth generation of family leadership. R.J. graduated with honors from Truman State University with degrees in Business Management and Psychology. He was a manager with Enterprise Renta-Car before joining Zephyr. Since 2008, R.J. has been directly involved in all aspects of manufacturing, operations, and sales in preparation for the duties of President. R.J. works closely with Zephyr's experienced management team that has over 170 years of industry experience. Zephyr is a broad line manufacturer of janitorial, institutional, industrial, and food service cleaning tools such as mops, brooms, brushes, handles, and associated products. R.J. is well prepared to lead Zephyr into the future as Your One Stop Source For Quality Cleaning Products®. If you would like to visit with R.J., or any other member of the Zephyr management team, please visit booth #929. MAKE SAALFELD YOUR ENERGY PROVIDER. Procter & Gamble Professional ISSA BOOTH 2555 877-2PROCELL | duracell.com 877-277-6235 Saalfeld Redistribution ISSA BOOTH 1575 | 877-3SAALFELD saalfeldredistribution.com 877-372-2533 10-ISSA-Wednesday 28 11/2/10 2:58 PM Page 28 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Orlando Hospital Patient Rooms with Views, Light, TV, and Pathogens Earlier this year, a manufacturer of spray-and-vac cleaning equipment issued a press release entitled, "Hospital Patients Should Ask, 'Who Was in the Room before Me?'" The gist of the story was that recent studies have found that if a previous patient occupying a hospital room had such diseases as methicillin-resistant Staphylococcus aureus (MRSA), vancomycin-resistant enterococci (VRE), norovirus, or other highly infectious - and often deadly - diseases, there was "an increased risk [of the next patient admitted to that same room] contracting these multi-drug resistant organisms," according to Dr. John Boyce, Yale University School of Medicine, New Haven, Connecticut, who was directly involved in and reported on the study. Complicating matters, the study found that the pathogens and contaminants that can pass these diseases from one person to another can linger quite a while. In many cases, these pathogens were found to still be present up to two weeks after the infected person had left the hospital room. If C. difficile pores are present, the pathogens can survive for several weeks. When the report was first released, several medical- and infection-controlrelated publications printed details of the story. However, it seems to have picked up more mainstream coverage when the cleaning manufacturer referenced earlier reported on the study. The cleaning manufacturer was interested because the study found that there were two key ways to stop the spread of disease from one hospital room patient to another. The first involved improved hand sanitation. Proper hand washing has long been considered the number one way to stop cross-contamination. And the second mode of transmission, which is what drew the attention of the manufacturer, was all about cleaning. The study found that "there is increasing evidence that contaminated surfaces in hospitals … are [a] source of transmission of pathogens … and reducing environmental contamination by improved cleaning and disinfecting practices should reduce the acquisition of pathogens by patients and result in fewer infections." Beyond Reporting Often researchers simply report their findings. However, Boyce and his colleagues offered suggestions on how hospital facilities and other locations concerned about the spread of disease can reduce the risk and minimize transmission rates in both regular and post-discharge cleaning situations. Overall, the researchers said that hospitals and other facilities must "pay more attention to cleaning and disinfecting the indoor environment." To do this, they recommend the following: • Conduct visual inspections of all areas cleaned, especially in patient rooms after a patient leaves and before the next patient is admitted. • Mark high-touch* surfaces with a fluorescent marker. High-touch areas such as light switches, door knobs, etc., are often transmission points for the spread of disease • Conduct bacterial studies to determine what pathogens are located on hightouch areas. • After all cleaning, use ATP (adenosine triphosphate bioluminescence) monitoring equipment to assess cleanliness of surfaces. (See sidebar for additional postdischarge cleaning recommendations.) The researchers admitted that conducting a visual inspection of surfaces cleaned does not provide sufficient reliable information about their cleanliness. "They probably recommended this because one of the goals of the study was to get everyone-facility managers, housekeepers, and custodial workers-more focused on the importance of cleaning," says John Richter, Technical Director for Kaivac, Inc., a leading manufacturer of no-touch cleaning systems. "And placing a 'fluorescent mark' on a surface may ATP testing procedures were developed after World War II. Originally, testing for ATP required a trained technician who would swab specific areas on a surface and then transfer those samples to a computer for analysis. At that time computers were large enough to fill an entire room-hardly something readily available to most businesses-and it took several days for the results to be reported. "Since then, however, rapid monitoring systems have been developed that provide accurate ATP readings in literally seconds," says Richter. "This has made the technology applicable to a variety of settings." Today these rapid monitoring systems are handheld, requiring no outside computer,** and the test does not call for specially trained technicians. According to Richter, the testing process consists of these basic steps: • A pen-like device is swabbed over a The following are additional recommendations for post-discharge cleaning and are applicable to other cleaning situations as well: • Establish policies identifying surfaces in patient rooms that must be cleaned. • Educate custodial workers about the use of chemicals, disinfectant dwell time, dilution issues, etc. • Educate custodial workers about the special cleaning needs of different surfaces. • Educate custodial workers about the importance of cleaning as a way to stop the spread of infection. • Consider the use of new cleaning technologies and systems that may result in more effective, pathogen-free cleaning. • Insist that cleaning workers wear gloves at all times when working and wash hands thoroughly after removing used gloves and before putting on new gloves. sound a bit juvenile, but studies continue to report that cleaning workers wipe clean only about half of the targeted high-touch surfaces in hospitals that should be cleaned." Although conducting bacterial studies was one of the recommendations, it is the fourth item suggested-the use of ATP technology-that has become far more common in medical and many other types of facilities. In fact, ATP testing has become so important to the professional cleaning industry that many view it as the missing link when it comes to the connection between science and cleaning. Understanding ATP For those who have not heard about ATP or do not fully understand how it is used in professional cleaning, the following should prove helpful. ATP is an energy molecule found in all organisms; its presence is therefore considered an indicator that some form of life is present. When ATP is found on a surface it can mean that health-threatening microorganisms are there as well. This does not mean the system can detect specific organic substances-microbial cultures and other tests are necessary for this. But the presence of ATP is typically viewed as a red flag in the professional cleaning industry that potentially harmful pathogens are present and that more thorough, hygienic cleaning is called for. surface. • The device is inserted into the handheld reader. • The system calculates the relative amount of ATP detected on the device. • Results are reported in 15 seconds or less. "Using these results, hospitals and other facilities have developed standards for acceptable levels of ATP," says Richter. "If the results of the test are under a certain level, the surface is deemed clean and safe; if the results go above these levels, the surface may not be considered safe and must be cleaned and sanitized again." The Practice of Cleaning Along with suggesting ways to help stop the spread of contaminants from one patient to another, researchers reported on actual cleaning practices in many medical facilities. They found that only about 50 percent of the surfaces in patient rooms that should be cleaned are being cleaned by housekeepers. "This phenomenon has been documented in hospitals and intensive care units as well as on general medical and surgical wards," writes Boyce. The researchers found that the problem with cleaning is not necessarily the chemicals used. In most cases, the proper detergents and disinfectants are being used. The issue involves more how cleaning is performed. "Housekeepers may not wipe surfaces at all, may not properly dilute disinfectants, may not allow the chemical to remain in contact with the surface for the recommended time (before wiping) … all of which can result in suboptimal cleaning practices." Although the researchers did recommend the possibility of "misting" rooms or using vapor technology and hydrogen peroxide to decontaminate rooms, reach areas often missed by housekeepers and custodial crews, and help reduce the incidence of hospital-onset disease, the study indicates there are some uncertainties with these systems. It suggests that further studies are warranted. Richter applauds the researchers for considering cleaning systems other than traditional methods and equipment such as cleaning cloths, sprayers, mops, and buckets, "which we now know can spread contaminants from area to area instead of remove them." He suggests hospital and other facility administrators consider the use of spray-and-vac cleaning systems wherever possible in hospital facilities. According to studies conducted by Dr. Jay Glasel, founder of Global Scientific Consulting, LLC, Farmington, Connecticut, spray-and-vac cleaning systems do not require the touching of surfaces, which is one reason why the systems are often referred to as no-touch cleaning systems. Instead, a no-touch cleaning machine applies chemical solution to surfaces to be cleaned, the surfaces are then rinsed, and a wet-vac system vacuums up the solution along with contaminants. Comparing cleaning using traditional cleaning methods and spray-andvac systems, Glasel found: "for removing bacterial contamination, the data show that the spray-and-vac [system] is 60 times more effective in reducing bacterial contamination than conventional method[s]." Conclusions Boyce's study focused on what was termed "post-discharge cleaning," and for many facility managers and cleaning professionals, it once again reminds us of the importance of cleaning to protect human health. "Whether it is in a hospital room or a school room, effective cleaning is critical to keeping people healthy," says Richter. "Fortunately, the researchers took their study a step further, making concrete recommendations that can be applied to all types of settings and situations." Dawn Shoemaker is a researcher and writer for the professional cleaning, building, medical, and hospitality industries. She may be reached at info@alturasolutions.com *High-touch surfaces include such things as light switches, doorknobs, closet and dresser handles, faucet handles, fixture controls, ledges, and railings. **Although no computer is necessary, some ATP systems allow the user to download results into a computer so that logs and trend analyses are possible. 10-ISSA-Wednesday 11/3/10 11:34 AM Page 29 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Orlando HydraMaster Introduces New Hard Surface, Pressure-washing, Carpet-cleaning Truckmount Mukilteo, WA - HydraMaster Corp., manufacturer of truckmount carpet extractors and related carpet-, hard surface and pressure-washing equipment, has officially introduced its new Boxxer Innovation with Proven Technology 323 truckmount system. Developed by HydraMaster’s Senior Project Engineer, Chris Ryan, the 323 is “both innovative yet built on proven technology,” he says. The 323 is optimized for pressure washing, hard surface cleaning as well as conventional carpet and upholstery cleaning. This, according to Ryan, allows the carpet cleaning technician “to take on a variety of new jobs, expanding [their] services and profit potential.” Unique for a truckmount of this size, the 323 delivers continuous hot water, at more than 200 F at up to 2,500 psi and 3.4 gallons per minute, a first for the truckmount industry. But along with new innovations, reliability was a big concern. To ensure the 323 is both reliable and durable, Ryan says, many of the components that have proven their durability in other HydraMaster truckmount extractors were used in the 323. For instance, the machine uses a larger and more powerful version of the Briggs & Stratton engine, which has proven its value in another extractor manufactured by HydraMaster. Additionally, the heating system installed in the 323 has been in use on a number of HydraMaster truckmounts for more than four years. Ryan says they also have proven their power and dependability. “With the current state of the economy, carpet cleaning technicians are very cautious about selecting a new machine,” he adds. “They want something that is proven, cost effective, and performs. That was our goal with the 323 and from the feedback we have received, it appears we have accomplished it.” The new 323 is on display at the ISSA/INTERCLEAN North America Trade Show in Orlando. Innovative Chemicals for Revolutionary Carpet Cleaning System The CFR carpet cleaning system recycles and filters cleaning solution as it is used, helping technicians clean several is highly concentrated, is formulated to be recovered quickly to prevent resoiling, and can be recycled up to seven times CFR Carpet Cleaning System thousand square feet of carpet with without stopping. The only chemicals designed to work with this system is CFR’s own Chemical Cleaning System. The CFR Chemical Cleaning System before replacing. And it’s Green certified by the EPA’s DfE program, so it can be used in any Green or LEED-certified building. For more information, visit www.cfrcorp.com, or call toll-free: 800-5332557. Wednesday, Novemver 10, 2010 29 The Ultimate in Quality and Style From its introduction in 2009, the Genesis™ line of dispensers, developed for the Ultimate Washroom® suite, have set the standard in design, quality and style. Featuring attractive curves and rounded lines, each Genesis dispenser creates a feeling of movement and a munities where it operates and the expectations of customers who rightly demand higher quality products. As part of our ongoing and industry leading sustainability efforts, Kruger Products is proud to announce aggressive new sustainability goals incorporated into a five-year plan of Kruger’s Genesis Line of Dispensers for the Ultimate Washroom vision of elegance. And, there's a new edition to the family on the way. Kruger Products is pleased to introduce the redesigned Designer2 Push-Bar Roll Towel Dispenser. Available in stylish black / grey and a new, attractive white / grey design the re-imagined dispenser will enhance any space. When you need an Ultimate Washroom, Kruger Products' has the style and outstanding quality that will exceed your expectations. Targeting Sustainability Since 1904, Kruger Inc. has been concerned not only about the environment, but also about the quality-of-life of its employees, the well-being of the com- action, Sustainability 2015. Already one of Canada's largest renewable energy producers and one of North America's leading recyclers, Kruger's new sustainability goals reinforce the company's commitment to sustainability while fostering an attitude of partnership and cooperation. From reductions in packaging materials, reduced greenhouse gas emissions and less water consumption, to the increased use of certified fibre, Kruger Products is dedicated to going beyond regulatory compliance and setting an example of sustainability for others to follow. To find out more, visit us at: www.sustainability2015.ca Two New Studies Focus on Slip and Fall Accidents Among Elderly Can Fearing a Fall Cause a Fall? Two new studies just released address slip and fall accidents among the elderly. The first study, by Harvard University, found that a “stiffening” of blood vessels in the brain of senior citizens increases their chances of falling by as much as 70 percent. The study, released in May 2010 and conducted by neurologists at Harvard University, involved 420 people over the age of 65. * The researchers found that along with health issues, environmental factors such as poorly maintained floors play a key role in increasing the chances of slip and fall accidents among the elderly. “More than a third of the people involved in slip and fall accidents are over 65,” says Gary Pelphrey, general manager of Powr-Flite Direct, a leading manufacturer of professional cleaning equipment. “One reason for this is that elderly people are [so] much more mobile today than they were years ago.”** The other study, also published in May 2010 and conducted by the Neurological Hospital and Health Center of the Ludwig Maximilian University in Germany, found that simply fearing a fall might actually cause a fall among the elderly. The researchers reported that elderly individuals are often concerned about falling in public places like shopping centers, stores, and building lobbies, causing them to change their gait and body movements when walking. This “gait change” leads to the fall. These studies should be taken seriously by cleaning professionals, according to Pelphrey. “When there is a [slip and fall] accident, typically the first thing called into question is how well the floors have been maintained.” Along with selecting more advanced floor care equipment to help prevent slips and falls, Pelphrey says proper and ongoing floor care training and education is a must for floor care technicians. * Source: Harvard Gazette and the Los Angeles Times, May 19, 2010 ** According to the Centers for Disease Control and Prevention 10-ISSA-Wednesday 11/2/10 2:55 PM Page 30 New Product & Exhibitor Highlights Kruger Products Trebor Booth 2455 Booth 909 Spartan Chemical Booth 2039 The United Group San Jamar Quick Label Systems Booth 1219 Booth 1951 Tissue! Trebor! A trusted name in Tissue for over 30 years There is only one number one...Trebor. The most dependable source for parent rolls of Tissue, Towel and Napkin. Over 30 years and counting. Enviro-Solutions USA Telephone: 732.335.4255 Fax: 732.335.4244 www.trebor.com Booth 905 Saalfeld Redistribution Booth 1575 U. S. Battery Booth 1409 10-ISSA-Wednesday 11/3/10 1:19 PM Page 31 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Orlando Where the Germs Are In 2003, New York-based writer Nicholas Bakalar authored "Where the Germs Are: A Scientific Safari" (published by John Wiley & Sons Inc.). The book, which became surprisingly popular, determines areas of the average home where germs and contaminants are most likely to grow. Although there have been several studies over the years identifying germs in specific areas such as office desks, no such book covering all areas of a commercial facility exists. "This is unfortunate because pinpointing where the germs are is the first step in more effective, hygienic cleaning," said Angelo Poneris, customer service supervisor for Valley Janitorial Supply Co., Hamilton, Ohio. "The cleaning professional can then focus his or her time and attention on the areas where they are needed most. This is not only more effective cleaning, but it is cost-effective cleaning as well." Poneris suggested that jansan distributors working with their clients investigate scientific cleaning measurement tools, such as adenosine triphosphate, or ATP, monitors. ATP is an energy molecule found in all animal, plant, bacterial, yeast, and mold cells. Its presence on a surface can be a warning that diseases or diseasecausing microbial spores are present. By using these monitors on a regular basis, custodial workers can determine which areas of a facility, especially restroom areas, get the most contaminated and Pinpointing where the Germs Are where the greatest cleaning effort should be concentrated. Cleaning Procedures Finding the germs is one thing; getting rid of them is another. Through organizations such as the Cleaning Industry Research Institute, a nonprofit research group formed to expand scientific research into professional cleaning, we now know that many traditional cleaning systems may be ineffective at removing contaminants and promoting hygienic cleaning and may actually be a culprit in spreading disease. For instance, "as a conventional cleaning cloth is used, it collects soils, germs, and other impurities," Poneris said. "Essentially, what is happening is the towel has become the conduit, spreading disease and contamination." Hospital studies going back to 1970 find that the mop in a traditional mopand-bucket cleaning method becomes contaminated as soon as it touches the floor. As the mop is used, contamination is spread to other areas of the facility. In many locations, these older cleaning systems are being phased out and replaced with industry innovations such as microfiber cloths and no-touch cleaning technology. According to Poneris, one manufacturer now produces microfiber cleaning cloths that can be folded into quadrants, allowing for the selection of a fresh cleaning surface as needed. Also available are color-coded microfiber cloths, with which a specific color can be designated for cleaning each task. No-touch cleaning uses specially designed equipment that applies chemi- Value Added and Green Issues Explored in Distributor Survey Customers appear to be more focused on the price of janitorial goods, specifically the low price of cleaning products, over value-added services that jansan distributors may offer their customers. At least, that was the conclusion of 74 percent of the distributors surveyed the second week of May 2010. The survey was conducted by Enviro-Solutions, a leading manufacturer of proven-Green cleaning chemicals. One hundred and eleven distributors took the survey with 91 percent answering all questions. In a related question asking, "Right now, how much value are your customers placing on a distributor's value-added services?" referring to custodial training programs, troubleshooting, and other customer "hands-on" activities, the responses were as follows: • A lot: 19 percent • Some: 62 percent • Not much: 15 percent • Very little or none: 4 percent* Because proven-Green floor-care products are getting a lot of attention now among Green chemical manufacturers and their distributors, the survey also asked how manufacturers can help their distributors and reps sell more Green-certified floor products. "Interestingly, there was a tie," says Mike Sawchuk, vice president of EnviroSolutions and Charlotte Products, Peterborough, Canada. "Thirty-one percent thought more information about Green floor-care products and how they are safer for users and building occupants would be helpful, while the exact same amount said they could sell more [floor care products] simply if the products were priced lower." The respondents also suggested they could sell more Green floor-care products if they had better ways to demonstrate the products (14 percent); more sales tips from the manufacturer (12 percent); or better marketing materials in general (6 percent). Those respondents who answered "other" (about 8 percent) were invited to type in their suggestions. However, only two suggestions were given. These were: "Unless mandated by a company, cleaning services are more interested in price and fast acting products requiring less labor time than Green products right now. "Most large businesses want a combination of lower prices and value add services.** Recession, Green Direction, and Understanding Green The final three questions of the survey were very specific. The distributors were asked how the last two years of recession in the United States have impacted their sales. Noteworthy, nearly 40 percent said their sales have actually gone up in the past two years. Another 40 percent said they experienced "little or no change" in sales. Twenty-one percent reported their sales figures were down during this period. As to what market categories they see growing the most in the next 12 months when it comes to transferring to Green cleaning products, these were their responses, ranked top to bottom: • Restaurants and hotels • Office buildings • Health care facilities • Government facilities • Schools "Finally, we asked a rather simple question," says Sawchuk. "We just wanted to know if [the distributor's] end customers know what is required for a product to be certified Green. Only about a third said yes. About 40 percent said [their customers] had no idea, and thirty Wednesday, November 10, 2010 31 cals to the areas to be cleaned. These areas are then rinsed, "blasting away soils and contaminants, which are then vacuumed-up using the machine's built-in wet/dry system, which are found on more advanced models," says Poneris. CIRI reports that these systems, compared to conventional cleaning methods, are more effective at eliminating C. diff, MRSA, and other germs and bacteria found in schools, health care facilities, public restrooms, and locker rooms. "Further, cleaning work can be performed two-thirds faster than with conventional cleaning methods," adds Poneris. Credit Where Credit is Due Recent public health scares have helped the general population realize just how important cleaning and the work of jansan professionals are in protecting health. Getting a little less notice is the distributor, who in many cases is now the guide, mentor, advisor, and educator, helping the cleaning worker with systems and procedures that locate health-threatening germs and eradicate them. "Quietly but significantly, we have seen a dramatic change in the role of the jansan distributor in the past decade or more," adds Poneris. "We have evolved from, what I hesitate to call, 'product pushers' to 'health advisors.' The entire [jansan distributor] business model has changed and this is better for the industry and the end-customer." percent reported they were not sure." Sawchuk believes certification is an issue that may need to be addressed through more client training and education. "In order for end customers to fully realize the benefits a of Green product and what Green cleaning is all about, they really [must] know what makes a product Green in the first place." * Numbers may not sum up to 100 percent due to rounding. ** All responses are confidential. The survey does not indicate who made the suggestions. GOJO Reacquires PURELL Continued from page 1 it continued to market PURELL in professional settings such as healthcare, education and foodservice, where it has driven significant, ongoing innovation and growth in the hand hygiene and skin care category. “Good hand hygiene knows no boundaries,” said GOJO President Mark Lerner. “This transaction enables GOJO to expand the PURELL product line to include effective hand hygiene solutions for every setting – at home, at work and on the go.” GOJO has introduced a steady stream of science- and insight-based innovations in professional markets, including advanced dispensing, packaging and formulation technology. PURELL breakthroughs include formulas with advanced germ-killing efficacy and the world’s first green-certified hand sanitizer. “Retailers can expect GOJO to introduce breakthrough innovation to the consumer market, just as it has in professional markets,” said GOJO Chairman and CEO Joe Kanfer. “GOJO has consistently led the industry by delivering new-to-theworld technology, furthering its position as the hand hygiene and skin care category leader.” Lerner pointed out that GOJO is the expert in the science of hand hygiene and skin care, with numerous scientific studies documenting the effectiveness of its products. “We will use our expertise to stimulate consumer demand for PURELL and other hand sanitizing and specialized skin care products,” he said. “We will innovate for consumers as we have in professional markets.” Innovation in the retail category has already begun, Lerner said. “Many consumers benefit from our innovations when they purchase our products in office retail superstores. Buying the brand aligns with our company’s purpose of saving lives and making life better through well-being solutions.” 10-ISSA-Wednesday 11/2/10 2:46 PM Page 32 New Product & Exhibitor Highlights Cascades Tissue Group Occidental Chemical Kruger Products Booth 3428 Georgia-Pacific Booth 2521 Miele Professional Booth 4117 SCA Tissue Booth 1801 Advance Booth 2455 Convermat Booth 3169 Wausau Paper/Bay West Booth 4059 Booth 2501 Booth 1039 10-ISSA-Wednesday 11/3/10 11:39 AM Page 33 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Orlando SparClean™. . . an entire line of warewash products from Spartan These products are the newest technology in professional dish washing, and provide all of the options needed to keep glasses, dishes and utensils in SparClean brilliance! Spartan's warewash products do NOT contain Phosphates, Nonylphenol ethoxylates (NPEs), or efficiently penetrates and emulsifies baked on grease and food. Demonstrates superior foam retention at lean dilutions. Silverware Pre-soak Built to breakdown stubborn food residues from silverware, utensils, and dishes using a proprietary triple action enzymatic formula. SparClean™ Line of Warewash Products from Spartan EDTA, making them more environmentally preferable than most traditional warewash products. Each product has unique benefits, and all were formulated and tested to superbly clean even the toughest food residues with efficient and economical results. Detergent II A non-chlorinated, non-foaming warewashing detergent for use in both low and high temperature dish machines. Provides the alkalinity needed to effectively clean and remove tough greasy soils from dishes. All Temperature Detergent A non-chlorinated, non-foaming, highly concentrated product for use in both low and high temperature dish machines. Tackles tough, greasy soils at low doses per rack. Chlorinated Detergent A concentrate boosted with chlorine for use in both low and high temperature dish machines. Ideal for industry areas where utensils and dishware have problematic food soil stains. High Temperature Rinse Aid Specially formulated to ensure superior water sheeting and drying of dishware and utensils in high temperature dish machines. Low Temperature Rinse Aid Specially formulated to ensure superior water sheeting and drying of dishware and utensils in low temperature dish machines. Delimer A concentrated, nonfoaming synergistic blend of Citric and Hydrochloric acid, breaks down lime and mineral deposits in dish machines and ensures longer machine life. Pot and Pan Detergent Designed for manual washing of excessively soiled kitchen items. Quickly and SparClean products are packaged in clear packaging, allowing users to see exactly what remains in each container, enabling timely reorder. Each SparClean product is color and number coded for easy product identification. All product references and labels reflect this color and number, making training short and simple. Spartan Chemical Company, Inc., with corporate headquarters, manufacturing and distribution facilities in Maumee, Ohio, is an international manufacturer of chemical specialty maintenance products. Wednesday, November 10, 2010 33 ISSA Offers Total Customization Continued from page 1 list of the sessions is available at www.issa.com/schedule. Even the keynote address by former British Prime Minister Tony Blair, November 11, at 8:30 am, will answer select questions attendees submitted prior to the event to provide further customization. To learn more about this year's internationally renowned keynote speaker, visit www.issa.com/keynote. Speaking of having questions answered, don't miss Football great Joe Theismann, who will share his lessons learned in a featured general session, Wednesday, November 10. In addition to personalizing this year's educational offerings, ISSA also is helping attendees find the exhibitors they're interested in through a special recommendation tool built into the online registration process at www.issa.com/register. Attendees enter their product interests and a list of exhibitors offering solutions in those areas is provided, including booth number and contact information to set up appointments. Once the attendees have this list, they can then go into the online exhibit directory at www.issa.com/exhibitors and create their own custom floor plan using the My Expo feature, helping highlight companies of interest on a printable exhibit map. At Your Fingertips Starting the week prior to ISSA/INTERCLEAN, attendees also can download a new Mobile Exhibit Directory & Schedule application (app) for their smart phones from www.issa.com/app. This app provides a floor plan, linked to a searchable exhibit directory. It helps attendees search for a specific company's location and scroll through daily schedules of sessions and events. The app is accessible from any smart phone browser. For those who forget to download the app before heading to the show, they can access it using ISSA's free on-site Wifi hotspots, sponsored by Advance-Ecoflex. ISSA also is testing new QR (barcode) technology at the show, to help attendees access additional information using their smart phones. The popular Green Connections Center, Booth 1439, will offer a special QR code for each product in the Green Product Showcase or demonstration in the mock restroom and classroom. Attendees scan the code with their phone's barcode reader application, and special offers or directions will appear. QR codes also will be available in the Official Convention Program and Attendee Pocket Guide, helping attendees access show details from their phones. If an attendee does not have a barcode reader on their smart phone, they can access one before the show at issa.com/reader. One Week for You There also are more customized events co-locating with ISSA/INTERCLEAN this year, reaffirming ISSA's commitment to making it the One Week when the entire commercial cleaning industry comes together to do business. The newest addition is the BSCAI Annual Convention, November 11-13. The BSCAI event offers a host of contract-specific education through November 13. ISSA and BSCAI members are able to register for either event at member prices. This means building service contractors (BSCs) now can access double the education and networking they usually find. To further increase the value for BSCs, ISSA and BSCAI will host BSC Days, November 11-12, with a series of contractor-specific options, including BSC-specific demonstrations and educational sessions right on the show floor those two days. Those interested in networking would be well served to make sure at least some of their team stays throughout the week to take advantage of the face-to-face-time now available with these top contractors. Also joining the ranks this year of co-location partners, such as the IEHA and ARCSI, both of which return with their annual conventions, is the IFMA Orlando Chapter, which will host an allIFMA member educational event, Wednesday, November 10, with special access to additional sessions Thursday, November 11. PRSM also will host a regional networking and education event in conjunction with ISSA/INTERCLEAN for the first time, Thursday, November 11. Thursday, the ISSA Show Floor Happy Hour will kick off at 4:30 p.m. with a warm welcome for all members of ISSA's co-location partners. Make sure to stop by for a drink-and live Karaoke! Ideas for You The ISSA Educational Conference will feature more than 40 total education and networking sessions, with topics selected based on attendee suggestions. Sessions will focus on everything from reducing cross-contamination and enhancing sustainability to creating value-generating strategies and increasing your competitive edge. Speakers include favorites, such as Jim Pancero, Michael Marks, and Stephen Ashkin, as well as a host of new experts covering human resources, marketing, sales, and protecting occupant health. Other opportunities to find solutions and share ideas will be the networking lunches, sponsored by ActiveIon, scheduled for Tuesday, November 9, and Thursday, November 12. Plus, brief update sessions will once again be held right on the trade show floor in the ISSA Education Theatre, Booth 4175. Whether attendees are interested in the many educational sessions, workshops, and co-located events or looking to meet with the 600-plus exhibitors, ISSA/INTERCLEAN North America is sure to offer something to help improve operations, increase sales, help make the right connections-all of which adds up to an exceptional ROI. 10-ISSA-Wednesday 34 11/2/10 3:20 PM Page 34 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Wednesday, November 10, 2010 Orlando New Product & Exhibitor Highlights Windsor Industries Booth 2211 Cascades Wiping Solutions Booth 3428 Clarke Exhibitors Listing 360Facility . . . . . . . . . . . . . . . . . . . . . . . .1360 3L Industries, Inc. . . . . . . . . . . . . . . . . . .3274 3M Building & Commercial Services Div. . . . . . . . . . . . . . . . . . . . . .2101 A & B Wiper Supply, Inc. . . . . . . . . . . . . .4111 ABC Compounding Co., Inc. . . . . . . . . . .3321 ABCO Products Corp. . . . . . . . . . . . . . .4053 Abrapal S.L. . . . . . . . . . . . . . . . . . . . . . .3614 Absorbcore, LLC . . . . . . . . . . . . . . . . . . .2079 ACI Industries Converting . . . . . . . . . . . .3374 ACS Industries, Inc./Scrubble Division . .3939 Activant Solutions, Inc. . . . . . . . . . . . . . .4022 Activeion Cleaning Solutions, LLC . . . . .3967 Activtek Environmental . . . . . . . . . . . . . .3605 Advanced Modern Technologies Corp. (AMTC) . . . . . . . . . . . . . . . . . . . .1370 AEP Institutional Products . . . . . . . . . . . .3715 Agio Group, Inc. . . . . . . . . . . . . . . . . . . .3467 Airosol Company . . . . . . . . . . . . . . . . . . .3475 Airx Laboratories/ The Bullen Companies . . . . . . . . . . . . .2016 Allied West Paper Corp. . . . . . . . . . . . . .3901 All-Lines Leasing . . . . . . . . . . . . . . . . . . .3609 Alpha Chemical Services, Inc. . . . . . . . . .1420 Aluf Plastics Division . . . . . . . . . . . . . . . .1121 Amano Pioneer Eclipse Corp. . . . . . . . . .2265 Amer Electric Motion, Inc. . . . . . . . . . . . .4021 American Cleaning Solutions, Div. of American Wax Co. . . . . . . . . . . . .839 American Dish Service . . . . . . . . . . . . . .1029 American EPAY, Inc. . . . . . . . . . . . . . . . .4149 American Express . . . . . . . . . . . . . . . . . .4120 American Specialties, Inc. . . . . . . . . . . . .3839 Americo Manufacturing Co., Inc. . . . . . . .2928 Ammex Corp. . . . . . . . . . . . . . . . . . . . . .2054 Amrep, Inc. . . . . . . . . . . . . . . . . . . . . . . .2017 Amsterdam RAI Exhibitions (ISSA/INTERCLEAN) . . . . . . . . . . . . . . .3511 Apache Mills, Inc. . . . . . . . . . . . . . . . . . .2022 Ashburn Supplies, Inc. . . . . . . . . . . . . . .3462 Association of Residential Cleaning Services International . . . . . . . . . . . . . . . .959 Athea Laboratories, Inc. . . . . . . . . . . . . .3829 Atrium innovation ltd . . . . . . . . . . . . . . . .3415 Atrix International . . . . . . . . . . . . . . . . . .1174 Averyck Engineering & Development . . . .3507 AWAY Chemical Corp. . . . . . . . . . . . . . .4101 Aztec Products, Inc. . . . . . . . . . . . . . . . .3207 B&B Battery Co. . . . . . . . . . . . . . . . . . . .2181 B&G Equipment Company . . . . . . . . . . . .1961 B8 Sales, Inc. . . . . . . . . . . . . . . . . . . . . .4213 Baumgarten’s . . . . . . . . . . . . . . . . . . . . .1881 Bayersan Ltd. . . . . . . . . . . . . . . . . . . . . .3612 Beckson Industrial Products, Inc. . . . . . .1038 Berk Wiper Converting, LLC . . . . . . . . . .2975 Berkley Square, Inc. . . . . . . . . . . . . . . . .1679 Berry Plastics . . . . . . . . . . . . . . . . . . . . .1001 Best Sanitizers, Inc. . . . . . . . . . . . . . . . .3916 Beta Technology . . . . . . . . . . . . . . . . . . .1021 Betco Corp. . . . . . . . . . . . . . . . . . . . . . .1139 Big D Industries, Inc. . . . . . . . . . . . . . . . .3238 BioLab, Inc., A Chemtura Corp. . . . . . . .4214 Biosecur Lab Inc . . . . . . . . . . . . . . . . . . .1479 BiOWiSH Technologies, Inc. . . . . . . . . . .1976 Blueair . . . . . . . . . . . . . . . . . . . . . . . . . . .4163 Bobrick Washroom Equipment, Inc. . . . . .1939 BOC Plastics . . . . . . . . . . . . . . . . . . . . . .949 Bonette AB . . . . . . . . . . . . . . . . . . . . . . .3419 BP-PLAST ApS . . . . . . . . . . . . . . . . . . . .3509 Brandenburg . . . . . . . . . . . . . . . . . . . . . .2767 Breeze Software . . . . . . . . . . . . . . . . . . .3543 Briarwood Products Co. . . . . . . . . . . . . .1955 Brulin & Company, Inc. . . . . . . . . . . . . . .2775 Buckeye International, Inc. . . . . . . . . . . .2029 Building Service Contractors Assn. International . . . . . . . . . . . . . . . . . . . . . . .1059 Building Services Management Magazine . . . . . . . . . . . . . . . . . . . . . . . .3648 Bullen Midwest/Nuance Solutions, Inc. . . .901 Busch Systems International . . . . . . . . . .1107 C.I. Marwind, S.A. . . . . . . . . . . . . . . . . . .1879 Caddy Clean Scandinavia AB . . . . . . . . .3508 Cadex Electronics . . . . . . . . . . . . . . . . . .4167 California Scents Professional . . . . . . . . .3659 CAM SPRAY/Command Pressure Washers . . . . . . . . . . . . . . . . . . . . . . . .4029 Canberra Corp. . . . . . . . . . . . . . . . . . . . .1201 Cargill Salt . . . . . . . . . . . . . . . . . . . . . . .4115 Carlisle Sanitary Maintenance Products .2475 Carolina Mop Manufacturing Co. . . . . . .3817 Carolina Paper Converters, Inc. . . . . . . .4166 Carroll Company . . . . . . . . . . . . . . . . . . .3029 Cascades Tissue Group . . . . . . .3428 CCT Industries, Inc. . . . . . . . . . . . . . . . .4148 Cellucap Manufacturing Co. . . . . . . . . . .3075 Cen-Tec Systems, Inc. . . . . . . . . . . . . . .4204 Certol International, LLC . . . . . . . . . . . . .3646 Chapin Manufacturing, Inc. . . . . . . . . . . . .701 Charles Bentley & Son Ltd. . . . . . . . . . . .4049 Chase Products Co. . . . . . . . . . . . . . . . .1011 ChemBlend International, LLC . . . . . . . . .1321 Chinlee Shining Co., Ltd . . . . . . . . . . . . .1275 Church & Dwight Co., Inc. . . . . . . . . . . . .3747 Cimex-USA . . . . . . . . . . . . . . . . .3401 Citrus Oleo . . . . . . . . . . . . . . . . . . . . . . .3915 Claire Manufacturing Co. . . . . . . . . . . . .3338 Clarke . . . . . . . . . . . . . . . . . . . . .2300 Clausen Carpet Solutions/The Bullen Companies . . . . . . . . . . . . . . . . . . . . . . .2018 Clean Contain . . . . . . . . . . . . . . . . . . . . .3275 Clean4E . . . . . . . . . . . . . . . . . . . . . . . . .1479 Cleaning for a Reason . . . . . . . . . . . . . . . .965 Cleaning Industry Research Institute (CIRI) . . . . . . . . . . . . . . . . . . . .1353 Cleaning Management Institute . . . . . . . .2178 CleanMaster . . . . . . . . . . . . . . . . . . . . . .2701 CleanTelligent Software . . . . . . . . . . . . .1438 Clorox Professional Products Co. . . . . . .3847 CM B2B Trade Group . . . . . . . . . . . . . . .2178 COATING SPECIALISTS, LLC . . . . . . . . .814 Colgate Palmolive Company, Commercial Customer Group . . . . . . . .1815 Comac (Shanghai) Machines Co., Ltd . . .3500 Comac Corp., Inc. . . . . . . . . . . . . . . . . . . .804 Concept Amenities . . . . . . . . . . . . . . . . .1581 Contec . . . . . . . . . . . . . . . . . . . . . . . . . .3920 Continental Commercial Products, LLC .1129 Convermat Corp. . . . . . . . . . . . .3169 Core Products Co., Inc. . . . . . . . . . . . . .3700 Cosmetics and Cleaners International, LLC945 CP Industries . . . . . . . . . . . . . . . . . . . . .1200 CPC Aeroscience . . . . . . . . . . . . . . . . . .2059 Creative Chemicals, Inc. . . . . . . . . . . . . .3251 Creative Products International, Inc. . . . .4123 Cross Country Installations & Service, LLC . . . . . . . . . . . . . . . . . . . .2154 Crown Mats & Matting, Div. of Ludlow Composites Corp. . . . .1712 Crown Products, LLC . . . . . . . . . . . . . . .4005 Crystal Lake Manufacturing, Inc. . . . . . . .4169 Crystal Ware LLC . . . . . . . . . . . . . . . . . .3909 Cyan Manufactura Integral . . . . . . . . . . .2478 Daley International . . . . . . . . . . . . . . . . . .1301 Darnel, Inc. . . . . . . . . . . . . . . . . . . . . . . .3864 DCL Solutions/PAK-IT . . . . . . . . . . . . . .4201 DDI System, LLC . . . . . . . . . . . . . . . . . .1667 Dead Sea Works Ltd. c/o K+S . . . . . . . .4200 Deb SBS, Inc. . . . . . . . . . . . . . . . . . . . . .3047 Delta Industries . . . . . . . . . . . . . . . . . . . .3819 Delta Marketing Int’l, LLC . . . . . . . . . . . . .910 Delta Plastics . . . . . . . . . . . . . . . . . . . . .1255 Deltrol Controls . . . . . . . . . . . . . . . . . . .3611 Booth 2300 DEMA Engineering Company . . . . . . . . .2915 DermaRite Industries, LLC . . . . . . . . . . .2275 Diamond Wipes International . . . . . . . . . . .743 Dirt Killer Pressure Washers, Inc. . . . . . .3163 Discover Energy Corp. . . . . . . . . . . . . . .3765 Dispensing Dynamics International . . . . .1478 Diversey, Inc. . . . . . . . . . . . . . . . . . . . . .2839 Domo Industry, Inc. . . . . . . . . . . . . . . . . .4105 Dr. Gum, Inc. . . . . . . . . . . . . . . . . . . . . . .3710 Draco Hygienic Products, Inc. . . . . . . . . .3375 Dri-Eaz a Legend Brands company . . . . . .729 DSC Products, Inc. . . . . . . . . . . . . . . . . . .742 Durable Packaging International . . . . . . .2375 Dura-Cast Products, Inc. . . . . . . . . . . . . .1466 Dust-Tex Worldwide Corp., Inc. . . . . . . . .3551 Dyson B2B, Inc. . . . . . . . . . . . . . . . . . . .4160 Earth Friendly Products . . . . . . . . . . . . . .3675 Earthway Products . . . . . . . . . . . . . . . . .1362 ECi Software Solutions . . . . . . . . . . . . . .4069 Eco Concepts, Inc. . . . . . . . . . . . . . . . . .3352 ECOFORCE . . . . . . . . . . . . . . . . . . . . . .3510 Ecoform . . . . . . . . . . . . . . . . . . . . . . . . .1446 Ecolab Inc. . . . . . . . . . . . . . . . . . . . . . . . .3438 Ecolad Corporation . . . . . . . . . . . . . . . . .4103 EcoLogo . . . . . . . . . . . . . . . . . . . . . . . . .1464 EDIC . . . . . . . . . . . . . . . . . . . . . . . . . . . .3865 EES, Inc. . . . . . . . . . . . . . . . . . . . . . . . . .4218 Ekcos Innovations . . . . . . . . . . . . . . . . . .4109 Eko Development Limited . . . . . . . . . . . .2582 Electrolux Home Care Products, NA . . . .3228 Emerald Professional Protection Products . . . . . . . . . . . . . . . .3929 EMI Yoshi . . . . . . . . . . . . . . . . . . . . . . . .2281 EMSCO GROUP Commercial Products .3474 EnerSys . . . . . . . . . . . . . . . . . . . . . . . . .3176 Envirochem, Inc. . . . . . . . . . . . . . . . . . . . .900 Enviro-Solutions Ltd. . . . . . . . . . .905 eQuest Software, Inc. . . . . . . . . . . . . . . .1775 Essential Industries, Inc. . . . . . . . . . . . . .2649 ETC of Henderson, Inc. . . . . . . . . . . . . . .1909 Ettore Products Co. . . . . . . . . . . . . . . . .1529 Evolution Sorbent Products, LLC . . . . . .1875 Expanded Technologies Corp. . . . . . . . . .3468 ExpressTime . . . . . . . . . . . . . . . . . . . . . .4009 EZ Bagz . . . . . . . . . . . . . . . . . . . . . . . . .4045 Faner Aroma Product Co., Ltd. . . . . . . . .3174 Fas-Trak Industries . . . . . . . . . . . . . . . . .2148 Filmop USA . . . . . . . . . . . . . . . . . . . . . . .2711 Fineline Settings Inc. . . . . . . . . . . . . . . . .4143 Flexaust . . . . . . . . . . . . . . . . . . . . . . . . . .3262 FlexSol Packaging Corp. . . . . . . . . . . . . .3619 Florachem Corp. . . . . . . . . . . . . . . . . . . . .954 F-MATIC . . . . . . . . . . . . . . . . . . . . . . . . .3358 Fogmaster Corp. . . . . . . . . . . . . . . . . . . . .819 Formula Corp. . . . . . . . . . . . . . . . . . . . . .1424 Fortune Plastics, Inc. . . . . . . . . . . . . . . . .1675 Frank Miller & Sons, Inc. . . . . . . . . . . . . .3701 10-ISSA-Wednesday Orlando 11/3/10 11:25 AM Page 35 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Wednesday, November 10, 2010 35 62 CIMS/CIMS-GB Certified Organizations to Be Recognized at ISSA/INTERCLEAN As a true testament to the growth of Cleaning Industry Management Standard (CIMS) and CIMS-Green Building (CIMS-GB) certification-and a clear indication of the industry acceptance of the program-62 organizations will be recognized at ISSA/INTERCLEAN® North America 2010 for achieving CIMS/ CIMS-GB certification. Among the 62 organizations to be recognized are 49 companies who are either newly certified or have achieved recertification and 13 companies who have added the CIMS-GB designation to their existing certification. These companies will be recognized prior to football legend Joe Theismann's general session, Wednesday, November 10, at 8:45 a.m. during the ISSA/INTERCLEAN tradeshow and ISSA Educational Conference, which takes place November 9-12 in Orlando, FL. "CIMS continues to set the industry standard, and companies are increasingly seeing the management, operational and sustainability benefits associated with certification," says ISSA Director of Facility Service Programs Dan Wagner. "In just three years, the program has grown to more than 80 total companies certified and an increasing number of facilities are requiring their providers be CIMS certified." CIMS applies to management, operations, and performance systems. Compliance demonstrates that an organization is structured to deliver consistent, quality services designed to meet the customer's needs and expectations. It sets forth processes, procedures, and supporting documentation proven to be characteristic of customer-driven organizations. Given that CIMS is non-prescriptive, each organization has the flexibility to choose the most effective ways in which to meet its requirements. The CIMS-GB dimension focuses on the delivery of environmentally preferable cleaning service and offers organizations a certification that is closely tailored to provide customers with precisely what they need to secure points under the LEED-EB: O&M rating system while greening operations overall. ISSA is pleased to announce that the following companies will be recognized at ISSA/INTERCLEAN North America for their new certification or recertification in the CIMS/CIMS-GB program: • Aetna Building Maintenance • AHI Facility Services, Inc. (GB) • Alpha & Omega Building Services • ARAMARK Facility Services: Business & Industry Division (GB) • ARAMARK Facility Services: Higher Education Division (GB) • ARAMARK Facility Services: Sports & Entertainment Division (GB) • Bee-Clean Building Maintenance (GB) (Re-certification) • Broom Service, Inc. • The Budd Group (GB) • Capitol Cleaning Contractors (GB) (Re-certification) • City Central Services (GB) • CleanPower (GB) • CMS Facilities Maintenance (GB) • Clear Creek Independent School District • Commercial Cleaning Services (GB) • Contract Services Group, Inc. (GB) • CW Resources (GB) • Devon Facility Management • Diversified Service Contracting, Inc. (GB) • Diversified Services for Industry (GB) • Environmental Facility Services, Inc. (GB) • Environmental Service Systems (GB) • Eurest Services (GB) • Floyd County Schools (GB) • GCA Services: Southern Methodist University (GB) • Grosvenor Building Services, Inc. (GB) (Re-certification) • Harvard Maintenance (GB) • Held's Janitorial Services, Inc. • IH Services (GB) (Recertification) • ISS Facility Services, Inc.: Aviation Division • KBM, Inc. (GB) • K-tech Kleening Systems (GB) (Re-certification) • Marcis & Associates, Inc. • MasterCorp Inc. • MG Capital Maintenance, Inc. (GB) • Mid-American Cleaning Contractors (GB) (Re-certification) • Mr. Clean Maintenance Systems • Newbold Services (GB) • Omni Facility Services (Re-certification) • Portland Habilitation Center (GB) (Re-certification) • Preferred Building Services, Inc. (GB) • Premier Maintenance, Inc. (PMI) (GB) • Rite Way Service, Inc. (GB) • Scarlet & Gray Cleaning Service (GB) (Re-certification) • United Services of America, Inc. (GB) • University of Georgia Physical Plant Division - Services Department (GB) (Re-certification) • University of Michigan Plant Building & Grounds Services Department (GB) (Re-certification) • University of North Carolina at Charlotte: Housing & Residence Life Housekeeping Department (GB) • Vonachen Services, Inc. (GB) (Re-certification) The following organizations will be recognized for adding the CIMS-Green Building designation to their existing CIMS certification portfolio: • Bravo! Group Services (GB) • DMS Facility Services (GB) • GMI Building Services, Inc. (GB) • Matrix Integrated Facility Management (GB) • Metropolitan Building Services, Inc. (GB) • Mitch Murch's Maintenance Management Co. (GB) • Pegasus Building Services (GB) • P&R Enterprises, Inc. (GB) • Pro Clean Building Maintenance (GB) • Shellville Services: A Division of Matrix (GB) • Team Clean, Inc. (GB) • University of Maryland, College Park: Department of Residential Facilities (GB) • Varsity Contractors (GB) STOKO Skin Care by Evonik Launches New Cutting-Edge Four–In–One Dispensing System STOKO® Skin Care, a world leader in the away-from-home skin care/hand hygiene market, has launched STOKO® REFRESH 4 in 1, an innovative, cost-saving dispensing system that provides a choice of four different handcleansing applications in a single dispenser – foam, spray, liquid, or gel. STOKO REFRESH 4 in 1 provides a welcome alternative at a time when the market is flooded with hand hygiene systems requiring different refills that only fit in certain dispensers. This has led to expanding inventories and increasingly complex purchasing decisions. For distributors, STOKO Refresh 4 in 1 offers an effective means to streamline inventories, clear up purchasing confusion, simplify operations, and save costs. Facilities can place several types of cleansing and sanitizing options throughout their buildings, yet maintain a consistent look, simplify See the STOKO REFRESH 4 in 1 Dispensing System operations, and save on time and labor costs. Dispensers are available in white or black, and in 500ml or 1000ml refill sizes “We are excited to offer this value proposition for distributors as well as end users,” states Ron Shuster, Product Line Director. “One dispenser for four applications will reduce inventory expenses, free up cash flow, simplify purchasing, and speed installation. Our STOKO REFRESH 4 in 1 Dispensing System truly lowers costs and saves labor at all levels.” Multiple formulations are available across four application types for use in the STOKO REFRESH 4 in 1 Dispensing System. For foam applications, these include five thick-foaming choices: moisturizing, antibacterial, sensitive skin, food handlers, and sanitizing. For spray, three formulations are offered: moisturizing, antibacterial, and sanitizing. In addition, the liquid formulation is a mild, all-purpose cleanser, and the gel formulation includes an alcohol-based sanitizer, as outlined in the U.S. Food and Drug Administration monograph and recommended by the U.S. Centers for Disease Control. Green options are also available, with several formulations Green Seal™ certified as well as USDA BioPreferredSM. Eco-friendliness also includes the packaging itself, which is recyclable. The wide choice of applications and formulations all running through a single dispenser, the cost savings made possible, the flexibility of two refill sizes, and its overall environmental friendliness place STOKO REFRESH 4 in 1 Dispensing System is at the forefront of the hand hygiene industry. 10-ISSA-Wednesday 36 11/3/10 11:27 AM Page 36 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Exhibitors Listing Franmar Chemical, Inc. . . . . . . . . . . . . . .4258 Fresh Products, LLC . . . . . . . . . . . . . . . .1421 Fuller Brush Commercial Products . . . . .3838 Fullriver Battery USA . . . . . . . . . . . . . . .3663 Future Floor Technology, Inc. . . . . . . . . . .2152 G & F Manufacturing Co., Inc. . . . . . . . . . .955 Gator Chemical Co. . . . . . . . . . . . . . . . .3923 Geerpres, Inc. . . . . . . . . . . . . . . . . . . . . .2407 Gemvis, Inc. . . . . . . . . . . . . . . . . . . . . . . .947 Gent-L-Kleen Products, Inc. . . . . . . . . . .3807 Georgia-Pacific Professional . . .2521 GOJO Industries . . . . . . . . . . . . . . . . . . .2001 Golden Star Inc. . . . . . . . . . . . . . . . . . . .2123 Graco Manufacturing Co. . . . . . . . . . . . .1874 Grand Technology, Inc. . . . . . . . . . . . . . .1871 Green Seal, Inc. . . . . . . . . . . . . . . . . . . .1351 GreenBlue Institute . . . . . . . . . . . . . . . . .1450 GREENGUARD Environmental Institute .1357 Guangzhou Baiyun Cleaning Tools Co., Ltd. . . . . . . . . . . . . . . . . . . . .1053 H.D. Hudson Mfg. Co., Professional Division . . . . . . . . . . . . . . .3253 Haaga Great Lakes . . . . . . . . . . . . . . . . .3618 Handi-Foil of America, Inc. . . . . . . . . . . . .3801 Happy Feet USA, Inc . . . . . . . . . . . . . . . .700 Harper Brush Works, Inc. . . . . . . . . . . . .3959 Harvard Chemical Research, Inc. . . . . . .1574 Haviland Corp. . . . . . . . . . . . . . . . . . . . .3201 Hawk Enterprises of Elkhart, Inc. . . . . . . .2921 Healthy Schools Campaign (HSC) . . . . .1343 Hebei Yikang Knitting & Cotton Co., Ltd .1277 Heritage Bag Company . . . . . . . . . . . . . .1965 Hertron International, LLC . . . . . . . . . . . . .950 Hillyard Industries . . . . . . . . . . . . . . . . . .1309 HKC Sales Ltd. . . . . . . . . . . . . . . . . . . . .2981 Holloway House, Inc. . . . . . . . . . . . . . . . .1054 Home Cleaner Magazine . . . . . . . . . . . . . .967 HOSPECO . . . . . . . . . . . . . . . . . . . . . . .1829 Howard Berger Co. . . . . . . . . . . . . . . . . .3464 HTC, Inc. . . . . . . . . . . . . . . . . . . . . . . . . .4151 HUB International Rigg . . . . . . . . . . . . . .1058 Hubbell . . . . . . . . . . . . . . . . . . . . . . . . . .3249 Huzhou Lianshi Meile Homecare Products Manufacturing Factory . . . . . .4170 Hydra Sponge Co., Inc. . . . . . . . . . . . . . . .914 Hydro Systems Company . . . . . . . . . . . .2415 Hydro Tek - Cleaning Equipment Mfg. . . . .801 Hydro-Force Manufacturing . . . . . . . . . . .3800 Hygolet, Inc. . . . . . . . . . . . . . . . . . . . . . .3708 HYSO, LLC . . . . . . . . . . . . . . . . . . . . . . .3581 ICS Cleaning Specialist Magazine . . . . . .3706 Impact Products, LLC . . . . . . . . . . . . . . .2865 Industrial Hygiene News . . . . . . . . . . . . .4128 Innovation Engineering Group (I.E.G) . . . .1163 Innovative Formulations . . . . . . . . . . . . . . .816 Inopak Ltd. . . . . . . . . . . . . . . . . . . . . . . .1981 Intellibot Robotics LLC . . . . . . . . . . . . . .1149 Intelligent Products, Inc. . . . . . . . . . . . . .2174 Inteplast Group Ltd. . . . . . . . . . . . . . . . .1204 Intercon Chemical Co., Inc. . . . . . . . . . . .3629 International Executive Housekeepers Association, Inc. . . . . . . . . . . . . . . . . .3874 International Salt Co. . . . . . . . . . . . . . . . .2157 INVISTA, S.a.r.l. . . . . . . . . . . . . . . . . . . .4159 IPC Eagle Corp. . . . . . . . . . . . . . . . . . . .3057 IPC Soteco . . . . . . . . . . . . . . . . . . . . . . .3178 Italimpia-Nardi, S.A. . . . . . . . . . . . . . . . . .3559 ITT Corp. - Flojet . . . . . . . . . . . . . . . . . . .1876 ITW Dymon . . . . . . . . . . . . . . . . . . . . . . .3301 J & M Technologies, Inc. . . . . . . . . . . . . .1957 J. & E. Sozio, Inc. . . . . . . . . . . . . . . . . . .1354 J.T. Eaton & Co., Inc. . . . . . . . . . . . . . . . . .815 Jadcore, Inc. . . . . . . . . . . . . . . . . . . . . . . .702 Janibell . . . . . . . . . . . . . . . . . . . . . . . . . .3775 Janico, Inc. . . . . . . . . . . . . . . . . . . . . . . .2280 Janitized . . . . . . . . . . . . . . . . . . . . . . . . .3813 Jay Manufacturing . . . . . . . . . . . . . . . . . .3378 Jayden International dba AirFoxx . . . . . . .3712 Jelmar, LLC . . . . . . . . . . . . . . . . . . . . . . .3555 Jiangsu Jiuding New Material Co., Ltd. . .3520 Jofel USA, LLC . . . . . . . . . . . . . . . . . . . .1105 Johnson Wilshire, Inc. . . . . . . . . . . . . . . . .800 INDEX TO ADVERTISERS Callico . . . . . . . . . . . . . . . . .16 Occidental Chemical . . . . . .19 www.callico.com www.BestOnIce.com Cascades Tissue Group . . . . .9 Pulp and Paper Network . . .38 www.cascades.com/tissuegroup www.pulpandpaper.net Cascades Wiping Solutions .23 Quick Label Systems . . . . . . .8 www.cascades.com/tissuegroup www.quicklabel.com CIMEX-USA . . . . . . . . . . . . . .14 Saalfeld . . . . . . . . . . . . . .2, 27 www.cimex-usa.com www.saalfeldredistribution.com Convermat Corp. . . . . . . . . .40 San Jamar . . . . . . . . . . . . . .25 www.convermat.com www.sanjamar.com Crown Mats and Matting . . . .4 SCA Tissue . . . . . . . . . . . . . . .5 www.crown-mats.com www.scatissue.com Distributor Partners of America Spartan Chemical www.dpadirect.org . . . . . . . . . .24 www.spartanchemical.com Enviro-Solutions . . . . . . . . . .6 Target Marketing . . . . . . . . .26 www.enviro-solution.com www.targetpaper.com Georgia-Pacific . . . . . . . . . .13 Trebor, Inc. . . . . . . . .1, 20, 21 www.gp.com www.trebor.com ISSA . . . . . . . . . . . . . . . . . . .37 The United Group . . . . . . . . .18 www.issa.com www.unitedgroup.com Kaivac Cleaning Systems . . .12 U.S. Battery Mfg. Co. . . . . . .11 www.kaivac.com www.usbattery.com Kruger Products . . . . . . . . .17 Wausau Paper . . . . . . . . . . .39 www.krugerproducts.com/afh www.wausaupaper.com Miele Professional . . . . . . . .10 Windsor / Karcher . . . . . . . . .3 www.miele.com www.windsorind.com Nilfisk-Advance . . . . . . . . . .15 Zephyr Mfg. Inc. . . . . . . . . .22 www.advance-us.com www.zephyrmfg.com . . . . . . . . .7 Walden’s Convention Daily booth 3549 Kaivac, Inc. . . . . . . . . . . . . . . . . .1509 Karcher . . . . . . . . . . . . . . . . . . . . . . . . . .1657 Keystone Adjustable Cap Company, Inc. . . . . . . . . . . . . . . . . . . . .2369 KIK Custom Products . . . . . . . . . . . . . . .4131 Kimberly-Clark Global Sales, LLC . . . . . .1846 Kissner Salts & Chemicals Ltd. . . . . . . . . .941 KleenRite Equipment/Edge . . . . . . . . . . .3931 Knight, LLC, Unit of IDEX Corp. . . . . . . .1209 Koblenz (Thorne Electric Co.) . . . . . . . . .2149 Konie Cups International, Inc. . . . . . . . . .3642 Kruger Products . . . . . . . . . . . . .2455 Kutol Products Company . . . . . . . . . . . .2049 Lagasse Inc. . . . . . . . . . . . . . . . . . . . . . .2755 Lambskin Specialties . . . . . . . . . . . . . . . .3159 Lavorwash S.p.A. . . . . . . . . . . . . . . . . . .3600 Leading Edge Products, Inc. . . . . . . . . . .2471 Lester Electrical . . . . . . . . . . . . . . . . . . .1975 Lindhaus USA . . . . . . . . . . . . . . . . . . . . .3769 Lollicup USA, Inc. . . . . . . . . . . . . . . . . . .3912 Lucky SIgn Co., Ltd. . . . . . . . . . . . . . . . .3421 M & M Vacuum Cleaner Parts Dist., Inc. .2161 Magnolia Brush Manufacturers Ltd. . . . .3938 Maintenance Sales News . . . . . . . . . . . .1050 Marathon Solutions Inc. . . . . . . . . . . . . .1165 Marcal Manufacturing, LLC . . . . . . . . . . .3919 Marietta Corporation . . . . . . . . . . . . . . . .1580 Marino Vileda Professional . . . . . . . . . . .1501 Markit Promotions . . . . . . . . . . . . . . . . . .3953 Maryland Plastics Inc. . . . . . . . . . . . . . . . .807 Mastercraft Industries, Inc. . . . . . . . . . . .3729 MBS Dev, Inc. . . . . . . . . . . . . . . . . . . . . .3463 Medique Products . . . . . . . . . . . . . . . . . .3779 Mercantile Development, Inc. . . . . . . . . .3652 Mercury Floor Machines, Inc. . . . . . . . . .2729 Merfin Systems LLC . . . . . . . . . . . . . . . .4207 Meritech, Inc. . . . . . . . . . . . . . . . . . . . . .3574 Meritech, Inc. . . . . . . . . . . . . . . . . . . . . .3574 Met-All Industries . . . . . . . . . . . . . . . . . .1943 Metro Paper Industries, Inc. . . . . . . . . . .2175 MidLab, Inc. . . . . . . . . . . . . . . . . . . . . . .3311 Miele, Inc. . . . . . . . . . . . . . . . . . .4059 Milazzo Industries, Inc. . . . . . . . . . . . . . .4015 Milwaukee Dustless Brush, Gordon Brush Wisconsin, LLC . . . . . . .3539 Mint-X Corp. . . . . . . . . . . . . . . . . . . . . . .4108 Minuteman International, Inc. . . . . . . . . . .2439 Misco Products Corp. . . . . . . . . . . . . . . . .921 Monster Fly Trap . . . . . . . . . . . . . . . . . . .1161 Moody Insurance Worldwide . . . . . . . . . .1271 Morantz Ultrasonics . . . . . . . . . . . . . . . .4205 Morgro, Inc. . . . . . . . . . . . . . . . . . . . . . .2260 Morton Salt . . . . . . . . . . . . . . . . . . . . . . .2157 Mosmatic Corp. . . . . . . . . . . . . . . . . . . .3850 Motsenbocker’s Lift Off . . . . . . . . . . . . .1075 Multi-Clean, Inc. . . . . . . . . . . . . . . . . . . .2439 Mytee Products, Inc. . . . . . . . . . . . . . . . .3601 NaceCare Solutions . . . . . . . . . . . . . . . .1639 NAPCO Bag & Film . . . . . . . . . . . . . . . . .1578 National Chemical Laboratories, Inc. . . . .2639 National Tissue Co. . . . . . . . . . . . . . . . . .3680 Natur-Bag Compostable Products . . . . . .1484 New Jersey Sanitary Supply Assn. (NJSSA) . . . . . . . . . . . . . . . . . .3878 New Zealand Pump Co. . . . . . . . . . . . . .4158 Nexstep Commercial Products (Excl. Licensee of O-Cedar) . . . . . . . . .4039 Nilfisk CFM . . . . . . . . . . . . . . . . . . . . . . .2401 Nilfisk-Advance . . . . . . . . . . . . .2501 Nilodor, Inc. . . . . . . . . . . . . . . . . . . . . . . .3739 Ningbo Idi Housewares Co., Ltd. . . . . . .3409 Ningbo Sanbang Home Products Co., Ltd . . . . . . . . . . . . . . . . . . . . . . . .3844 North American Plastics & Chemicals . . .2075 North American Salt Co., A Compass Minerals Co. . . . . . . . . . . .1415 Orlando Northern Dome . . . . . . . . . . . . . . . . . . . .3411 Northwest Enterprises . . . . . . . . . . . . . .3079 Nozomi Marketing (M) Sdn. Bhd. . . . . . .3413 Nozomi Marketing (M) Sdn. Bhd. . . . . . .3413 NPTA Alliance . . . . . . . . . . . . . . . . . . . . .3719 NSF International . . . . . . . . . . . . . . . . . .1361 NSS Enterprises, Inc. . . . . . . . . . . . . . . .2901 Nutek, LLC . . . . . . . . . . . . . . . . . . . . . . .1474 NYCO Products Co. . . . . . . . . . . . . . . . .1422 Occidental Chemical Corp. . . . . .4117 Office Pride Commercial Cleaning Services . . . . . . . . . . . . . . . . . . . . . . . .1260 Oil-Dri Corp. of America . . . . . . . . . . . . .3842 OMI Industries . . . . . . . . . . . . . . . . . . . .3758 Onyx Environmental Solutions . . . . . . . . .2875 Ophardt Hygiene Technologies Inc. . . . . .3213 Oreck Corp. . . . . . . . . . . . . . . . . . . . . . .3638 Orion Diagnostica . . . . . . . . . . . . . . . . . .3405 OspreyDeepClean International Ltd. . . . .3425 Pacific Dry Goods . . . . . . . . . . . . . . . . . . .946 Pacific Floor Care . . . . . . . . . . . . . . . . . .2567 Pacific Oasis Enterprise, Inc. . . . . . . . . . .3259 Pacific World Corporation . . . . . . . . . . . .2379 Packlin Laboratories . . . . . . . . . . . . . . . . .723 Padco, Inc. . . . . . . . . . . . . . . . . . . . . . . .4033 Palmer Fixture Co. . . . . . . . . . . . . . . . . .1929 Panasonic . . . . . . . . . . . . . . . . . . . . . . . .3649 Paperless Proposal . . . . . . . . . . . . . . . . .1339 PaperSource Corp. . . . . . . . . . . . . . . . . .1519 Paramount Building Solutions . . . . . . . . .1264 PDQ Manufacturing, Inc. . . . . . . . . . . . . .3653 Perfect Products, Inc. . . . . . . . . . . . . . . .2165 Permanon USA . . . . . . . . . . . . . . . . . . . .3362 Petoskey Plastics . . . . . . . . . . . . . . . . . . .805 Pitt Plastics, Inc. . . . . . . . . . . . . . . . . . . .1401 Polti Distribution, Inc. . . . . . . . . . . . . . . .1367 Poly Plastic Products . . . . . . . . . . . . . . .3823 PortionPac Chemical Corp. . . . . . . . . . . .2111 PRIDE Industries . . . . . . . . . . . . . . . . . . .2979 Primco Solutions, Inc. . . . . . . . . . . . . . . .3613 Primepak, Inc. . . . . . . . . . . . . . . . . . . . . .3167 Proandre Hygiene Systems, Inc. . . . . . . . .904 Process Cleaning Solutions (PCS) . . . . .1778 Procter & Gamble Professional . . . . . . . .2555 Professional Systems . . . . . . . . . . . . . . .1364 Progressive Products, LLC . . . . . . . . . . . .806 PRO-LINK . . . . . . . . . . . . . . . . . . . . . . . .1046 Prosking Plastic Products . . . . . . . . . . . .3942 ProTeam, Inc. . . . . . . . . . . . . . . . . . . . . .1838 Protective Industrial ProductsFood Service . . . . . . . . . . . . . . . . . . . .3363 Pullman-Holt Corp. . . . . . . . . . . . . . . . . .2429 Pumptec, Inc. . . . . . . . . . . . . . . . . . . . . . .912 PURAC America, Inc. . . . . . . . . . . . . . . .1274 Pure Bioscience . . . . . . . . . . . . . . . . . . .1769 Purleve . . . . . . . . . . . . . . . . . . . . . . . . . .2365 Putney Paper Co., Inc. . . . . . . . . . . . . . .1974 Quantum Storage Systems . . . . . . . . . . . .841 Queenaire Technologies, Inc. . . . . . . . . .1265 Quest Chemical Corp. . . . . . . . . . . . . . .3922 QuickLabel Systems . . . . . . . . . .1951 R&L Product Development and Sourcing 4257 R.E. Whittaker Co. . . . . . . . . . . . . . . . . .3671 R3 Reliable Redistribution Resource . . . .1860 Rainbow Dusters International . . . . . . . . .4147 RainMaker Sales Support . . . . . . . . . . . .1060 RD Industries, Inc. . . . . . . . . . . . . . . . . . .3458 Realzyme . . . . . . . . . . . . . . . . . . . . . . . .3177 Reckitt Benckiser Professional . . . . . . . .3039 Reid Industries, LLC . . . . . . . . . . . . . . . .2038 Remco Products . . . . . . . . . . . . . . . . . . . .942 Rhodia, Inc. . . . . . . . . . . . . . . . . . . . . . . .4061 Robert Bosch Tool Corp. . . . . . . . . . . . .3252 Rochester Midland Corp. . . . . . . . . . . . .1901 Roebic Laboratories, Inc. . . . . . . . . . . . .2057 Ron-Vik, Inc. . . . . . . . . . . . . . . . . . . . . . . .812 Root-Lowell Manufacturing Co. . . . . . . . .1923 Royal Paper Converting, Inc. . . . . . . . . . .3565 Royce Rolls Ringer Co. . . . . . . . . . . . . . .3247 Rubbermaid Commercial Products, Inc. .2239 S.M. Arnold, Inc. . . . . . . . . . . . . . . . . . . .2040 S.P.E. Elettronica Industriale . . . . . . . . . .4021 Saalfeld Redistribution . . . . . . . .1575 10-ISSA-Wednesday 11/2/10 3:22 PM Page 37 10-ISSA-Wednesday 38 11/3/10 1:27 PM Page 38 Wednesday, November 10, 2010 WALDEN’S CONVENTION DAILY ISSA/INTERCLEAN® 2010 Exhibitors Listing anitary Maintenance Magazine . . . . . . . .1919 Sanitary Supply Wholesaling Association (SSWA) . . . . . . . . . . . . . .3876 Safety Call International . . . . . . . . . . . . .3806 Samich USA . . . . . . . . . . . . . . . . . . . . . . .916 TomCat Commercial Cleaning Equipment .829 Tornado Industries, Inc. . . . . . . . . . . . . . .2511 ToxServices, LLC . . . . . . . . . . . . . . . . . .1347 Tradex International, Inc. . . . . . . . . . . . . .3723 San Jamar . . . . . . . . . . . . . . . . .1219 Sandia Plastics, Inc. . . . . . . . . . . . . . . . .3575 Sanidoor . . . . . . . . . . . . . . . . . . . . . . . . .2182 Saniflow Corp. . . . . . . . . . . . . . . . . . . . .1042 Satco Products, Inc. . . . . . . . . . . . . . . . .1261 Trebor, Inc. . . . . . . . . . . . . . . . . . .909 Triad Medical/A Triad Group Company . .4067 Triple S (Standardized Sanitation Systems, Inc.) 3346 Trojan Battery Company . . . . . . . . . . . . .3359 TTI Floor Care North America . . . . . . . . .2723 Tucel Industries, Inc. . . . . . . . . . . . . . . . .2060 Tucker Manufacturing Co., Inc. . . . . . . . .3843 Turtle Plastics Co. . . . . . . . . . . . . . . . . . .4046 SCA Tissue N.A. . . . . . . . . . . . . .1801 Scotwood Industries, Inc. . . . . . . . . . . . .3459 Seatex Ltd. . . . . . . . . . . . . . . . . . . . . . . .1325 Seko Dosing Systems Corp. . . . . . . . . .3859 Seladis Bio Ltd. . . . . . . . . . . . . . . . . . . . .3501 Sellars Wipers & Sorbents . . . . . . . . . . .1175 SenDEC Corp. . . . . . . . . . . . . . . . . . . . .1074 Shanghai Super Champion Machinery & Electrical Equipment Co. . . . . . . . . . .3514 Sheila Shine, Inc. . . . . . . . . . . . . . . . . . .1979 Shenyang Silver Clean Cleaning Products, co.,ltd . . . . . . . . . . . . . . . . . .3179 Shenzhen Ritar Power Co., Ltd . . . . . . . .3505 Shijiazhuang Jiuyuan Textile Industry-Tradition Corp. . . . . . . . . . . . . .1374 Shop-Vac Corp. . . . . . . . . . . . . . . . . . . .2055 Shurflo, LLC . . . . . . . . . . . . . . . . . . . . . .3175 Sierra Hygiene Products . . . . . . . . . . . . .2583 Simoniz USA, Inc. . . . . . . . . . . . . . . . . . .3759 Simple Green, Inc., Div. of Sunshine Makers, Inc. . . . . . . .1475 Sky Systems Co., Inc. . . . . . . . . . . . . . .4130 Sli Lighting . . . . . . . . . . . . . . . . . . . . . . .4104 Softrend Systems, Inc. . . . . . . . . . . . . . .2381 Solomon Technology Corp. . . . . . . . . . . .3524 SonicScrubbers, Inc. . . . . . . . . . . . . . . . .3753 SOP Green Klean . . . . . . . . . . . . . . . . . .3947 South Seas International . . . . . . . . . . . . .3846 Spartan Chemical Co., Inc. . . . . .2039 Spray Nine Corp. . . . . . . . . . . . . . . . . . .3367 Sprayco . . . . . . . . . . . . . . . . . . . . . . . . . .2150 Spring Valley . . . . . . . . . . . . . . . . . . . . . . .817 Square Scrub . . . . . . . . . . . . . . . . . . . . .3762 Starco Chemical . . . . . . . . . . . . . . . . . . . .823 Stearns Packaging Corp. . . . . . . . . . . . .1101 STEFCO Industries, Inc. . . . . . . . . . . . . .2449 Step1 Software Solutions . . . . . . . . . . . .2042 Stoko Skin Care . . . . . . . . . . . . . . . . . . .1113 Summit Catalog Company . . . . . . . . . . . .939 Summit Chemical . . . . . . . . . . . . . . . . . .1262 Sunburst Chemicals . . . . . . . . . . . . . . . .2078 Superior Manufacturing Group, Inc. . . . .2074 Supreme Chemicals of Georgia, Inc. . . . . .811 SURCOTECH, Div. of SURCO Products, Inc. . . . . . . .3469 Sustainability Dashboard Tools, LLC . . . .1442 SYR Clean.Com . . . . . . . . . . . . . . . . . . .2255 Systems Material Handling . . . . . . . . . . .3277 Tacony Corporation . . . . . . . . . . . . . . . . .3074 Team Software, Inc. . . . . . . . . . . . . . . . . .915 Tennant Company . . . . . . . . . . . . . . . . . .2225 Terraboost . . . . . . . . . . . . . . . . . . . . . . . .4129 Terrachoice . . . . . . . . . . . . . . . . . . . . . . .1464 TETRA Technologies, Inc. . . . . . . . . . . . .1052 The Andersen Co., Inc. . . . . . . . . . . . . . .3639 The Ashkin Group, LLC . . . . . . . . . . . . . .1444 The Bullen Companies, Inc. . . . . . . . . . . .2014 The Cleaning Station . . . . . . . . . . . . . . . .3644 The Dial Corporation, A Henkel Company3219 The Gift Sales Co. . . . . . . . . . . . . . . . . .4262 The Lebermuth Co., Inc. . . . . . . . . . . . . .3951 The Libman Company . . . . . . . . . . . . . . .4001 The Malish Corp. . . . . . . . . . . . . . . . . . . .1315 The Safety Zone . . . . . . . . . . . . . . . . . . .3709 The Scensible Source Company . . . . . . .2052 The Tuway American Group . . . . . . . . . . .951 Theochem Laboratories, Inc. . . . . . . . . . .3529 Thornell Corp. . . . . . . . . . . . . . . . . . . . . .2176 Tiger-Vac, Inc. (USA) . . . . . . . . . . . . . . . .3714 Tolco Corp. . . . . . . . . . . . . . . . . . . . . . . .1718 Orlando Cascades: Intelligent Paper Continued from page 1 most innovative product of the Paper/Plastics category of the 2010 ISSA Innovation Award Program. "This award, voted by the industry's distributors and end-users, confirms that our product meets a real need in terms of improved hand hygiene," said Suzanne Blanchet, President and CEO of Cascades Tissue Group. "Our production, R&D and marketing teams are working together in the same direction to develop innovative products to respond to these needs." As the winner of the Innovation Award, Cascades Tissue Group will do a demonstration of the antibacterial hand towel in the Mock restroom of the Green Connection Center on November 11th at 11:30am. To obtain more detailed information about Cascades and its antibacterial product, stop by booth 3428 or visit www.cascades.com/bacteria. References: 1World Health Organization guidelines on hand hygiene in health care: http://www.who.int/gpsc/en/; 2 Roger Gaudreault, Ph.D. General Manager of Research & Development, Cascades Canada Inc. U.S. Battery Mfg. Co. . . . . . . . . .1409 U.S. Environmental Protection Agency . .1452 U.S. Products . . . . . . . . . . . . . . . . . . . . .2701 Ultimate Solutions, Inc. . . . . . . . . . . . . . .3545 UltraClenz, LLC . . . . . . . . . . . . . . . . . . .1468 Ultra-Pak, Inc. . . . . . . . . . . . . . . . . . . . . .3814 Unelko Corp. . . . . . . . . . . . . . . . . . . . . . .1375 Unger Enterprises, Inc. . . . . . . . . . . . . . .1700 United Electric . . . . . . . . . . . . . . . . . . . . .2117 United Soybean Board . . . . . . . . . . . . . .3704 United States Pumice Co. . . . . . . . . . . . .3751 Unitex International, Inc. . . . . . . . . . . . . .3562 Universal Business Systems, Inc. . . . . . .3566 Update International . . . . . . . . . . . . . . . .3570 UPS Logistics Technologies . . . . . . . . . .1040 Urine Off by Bio-Pro Research, LLC . . . .3246 VAC International, Inc. . . . . . . . . . . . . . . .3267 Van Dijk Carpet, Inc. . . . . . . . . . . . . . . . .3268 VaporLux, Inc. . . . . . . . . . . . . . . . . . . . . . .975 Vectair Systems, Inc. . . . . . . . . . . . . . . .1428 VerdiClean . . . . . . . . . . . . . . . . . . . . . . . .853 Versicom Communications . . . . . . . . . . .1263 Viper North America . . . . . . . . . . . . . . . .2403 VMC-Technical Assistance Corp. . . . . . .3703 Volk Protective Products . . . . . . . . . . . . .1779 von Drehle Corp. . . . . . . . . . . . . . . . . . .1629 VVF Amenities . . . . . . . . . . . . . . . . . . . .2058 Walden-Mott Corp. . . . . . . . . . . . . . . . . .3549 Warsaw Chemical Co., Inc. . . . . . . . . . . .4014 Waterbury Companies, Inc. . . . . . . . . . . .3450 Walden-Mott Corporation Publishing Since 1884 Wausau Paper . . . . . . . . . . . . . . .1039 Waverly Plastics, Inc. . . . . . . . . . . . . . . .3558 Webster Industries, Inc. . . . . . . . . . . . . .2483 Weifang Tricol Trading Co., Ltd. . . . . . . .3519 Wepak Corp. . . . . . . . . . . . . . . . . . . . . . .1945 WerkMaster Sanders & Grinders, Inc. . . .1069 West Sanitation Services, Inc. . . . . . . . .4028 Western Plastics, Inc. . . . . . . . . . . . . . . .1947 Whisk Products . . . . . . . . . . . . . . . . . . . .4018 William F. Kempf & Sons Inc. . . . . . . . . . .4210 Winco/DWL Industries Co. . . . . . . . . . . .4107 CONVENTION DAILY STAFF: Alfred S. Walden - Publisher Alfred F. Walden - President Charlie Walden - Execuitive Vice President and Editor Doug Reuter Associate Editor ADVERTISING SALES: Windsor . . . . . . . . . . . . . . . . . . .2211 Winworld Enterprise, Inc. . . . . . . . . . . . .1680 Witt Industries . . . . . . . . . . . . . . . . . . . . .1915 WizKid . . . . . . . . . . . . . . . . . . . . . . . . . . .3822 Woodbine Products Company . . . . . . . . .3266 World Dryer Corp. . . . . . . . . . . . . . . . . .3250 Wyandotte Professional . . . . . . . . . . . . .3276 Xynyth Manufacturing Corp. . . . . . . . . . . .938 Zep Professional . . . . . . . . . . . . . . . . . . .2256 Charlie Walden Alfred F. Walden charlie@waldenmott.com afwalden@waldenmott.com 225 N. Franklin Turnpike, Ramsey, NJ 07446 Tel: 201-818-8630 Fax: 201-818-8720 www.waldenmott.com Walden’s ABC Guide Walden’s Paper Catalog Mailing lists Zephyr Manufacturing Co., Inc. . .929 Zhongshan Seehe Commodity Co., Ltd. .4243 Walden’s Paper Report www.pulpandpaper.net Walden’s Paper Handbook