1 2 a 0 v 3 4 5 6 7 MILBERG WEISS BERSHAD HYNES & LERACH JEFFREY W . LAWRENCE (166806) CHRISTOPHER P . SEEFER (201197) 100 Pine Street, Suite 260 0 San Francisco, CA 94111 Telephone: 415/288-4545 415/288-4534 (fax) - and WILLIAM S . LERACH (68581) 401 B Street, Suite 1700 San Diego, CA 92101 Telephone: 619/231-1058 619/231-7423 (fax) 8 9 10 11 BERNSTEIN LITOWITZ BERGER & GROSSMANN LL P ALAN SCHULMAN (128661) 12544 High Bluff Drive, Suite 150 San Diego, CA 9213 0 Telephone: 85 81793-007 0 858-793-0323 (fax ) 12 Attorneys for Plaintiffs 13 UNITED STATES DISTRICT COURT 14 NORTHERN DISTRIQT OF CALIFORNI A 15 16 17 18 19 20 21 22 M. RICHARD ANDREWS and ) No . JACKSONVILLE POLICE & FIRE PENSION ) FUND, On Behalf of Themselves and All ) CLASS ACTION Others Similarly Situated, ) COMPLAINT AGAINST ERNST & Plaintiffs, ) YOUNG, LLP FOR VIOLATIONS OF THE FEDERAL SECURITIES LAW S vs . ) ERNST & YOUNG, LLP, ) Defendant . ) DEMAND FOR JURY TRIAL 23 24 25 26 27 28 TABLE OF CONTENTS 2 Page 3 1 . INTRODUCTION ... ...... . . .... . . . ........ .......... . . . . .. ... ... ... . . . . . . . ... .. . . . ...... . ....... . ........... ........ .. . .. . .. ... 1 4 II. JURISDICTION AND VENUE ... . . ...... . ... .. . ...... ...... . . . ..... . . ..... ...... . . . ..... . ...... . . ....... .. ............ .5 5 III. THE PARTIES .... . ...... . . .. . . . ..... . . ..... . . ...... . . . .......... . . ...... . ...... . . ...... ....... ..... . . . ...... ...... . . . ..... . .. .....5 6 IV . RELEVANT NONPARTIES AND CONFIDENTIAL WITNESSES .... ...... ...... .. . ...... . . .....7 7 V. SUBSTANTIVE ALLEGATIONS . . ...... . .. ... . . . ........ .. .. . ..... . . . ...... ....... . . .. . . . . .... . . ..... . . .. . . ... . .. .. .9 8 A . Description of the Company, Its Products and Business Strategy . . . ... .... ... .... . . .. .. . ...9 9 VI. THE SCHEME TO DEFRAUD INVESTORS ... . . . . ...... . . . ..... . .... . . ...... . . . ..... . ...... . . ...... . . . .....12 10 11 A . E&Y Falsely Certified NextCard's 2000 Financial Statements and Kne w that NextCard's Delinquent Loans and Charge-Off Rates Were Materiall y Understated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 3 12 B . E&Y Knew that NextCard Reported Materially False and Misleadin g Financial Results Through Various Accounting Improprieties .. . . . ..... . . . ...... . . ...... . .1 5 13 1 . E&Y Knew NextCard's Methodology for Establishing Loan Los s 14 15 Allowances Caused the Company to Report Inflated Earnings . ...... . . ...... . .1 7 2 . E&Y Knew NextCard Improperly Classified Credit Losses a s Fraud Losses to Understate the Charge-Off Rate ..... . . ... . .. . . .. .. . . . ... .. . . . ...... . .1 9 16 3 . E&Y Knew NextCard, by Selling Delinquent Loans Just Befor e 17 18 They Had to Be Charged Off, Understated Its Charge-Off Rate ..... . . ...... ..2 1 4. E&Y Knew NextCard Improperly Reduced the Charge-Off Rat e Based on a New and Unproven Collection Policy . . .......... . . . ... . . . ...... . .... . . ...2 2 19 20 5 . E&Y's Knowledge of the Accounting Improprieties Related t o Loan Loss Allowances Is Shown by Their Alteration, Destructio n and Falsification of Their Audit and Review Workpapers . . ..... . ...... . . ... . . ...24 21 22 6. E&Y's Knowledge of the Accounting Improprieties Related t o Loan Loss Allowances Is Also Shown by the Magnitude of th e Additional Loan Loss Allowances Established by NextCard Afte r 23 the Class Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 5 24 7. E&Y Knew NextBank Reported Inflated Earnings and Capital b y Improperly Capitalizing Credit Card Acquisition Costs . ..... ..... . .. .... . . ........2 6 25 8 . E&Y Knew NextCard Reported Inflated Earnings By Failing t o 26 27 Write Down the Seller's Interest From Securitizations . . .... . ..... . .. .... . . .... . ...2 7 C. E&Y Knew NextCard Reported Inflated Regulatory Capital Ratios b y Improperly Excluding Sold Loans from Risk Weighted Assets . .... . ..... . ...... . . ..... ...2 8 28 COMPLAINT AGAINST ERNST & YOUNG LLP FOR VIOLATIONS OF THE - i FEDERAL SECURITIES LAWS - I 2 Page 3 VII. E&Y TRIES TO COVER UP ITS PARTICIPATION IN THE FRAUD ...... ...... . ............30 4 A. E&Y Provided Altered and Falsified Workpaper to the OCC to Concea l Its Knowledge that NextCard's Publicly Issued Financial Statements Were Materially False and Misleading . .... . . . .... ...... . . ...... . ..... .. . ........ . . . . . .... . . ............ ...... . . .30 5 6 7 B . E&Y Withheld Information and Destroyed Information Subpoenaed b y the OCC to Conceal the Prior Workpaper Alterations .. . . . ...... .. .... . ... .. . ...... ........ . ....38 8 C . Trauger and Flanagan Have Admitted E&Y's Participation in the Schem e to Defraud .... . . . .... . . .... ...... . ..... . . . .... .... . ..... . . . ...... . ..... . . . ..... . . . .......... . ... .. .. . ...... . ...... ..40 9 VIII. E&Y's GAAS VIOLATIONS . . .. . . . ..... . . . .. .... ...... . . .. . .. ...... . . ...... . . ... . . . . . . ..... . ... . . ..... . ........ ...... .40 10 IX . GAAP VIOLATIONS . . ... . . . .... . . .. . ... . . . ...... .... . . ..... . . ..... . . . .. . ... . .... . . .............. . ..... . . . ... ..... ...... ...45 11 X . FALSE AND MISLEADING STATEMENTS DURING THE CLASS PERIOD . . . .... . . .49 12 A . False and Misleading Statements Regarding NextCard's 1Q00 Results ..... ......... .49 13 B . False and Misleading Statements Regarding NextCard's 2Q00 Results . . . . ..... . . . ...50 14 C . False and Misleading Statements Regarding NextCard's 3Q00 Results . . . . . . ..... . . . .51 15 D . False and Misleading Statements Regarding NextCard's 4Q00 and Fisca l Year 2000 Results .. . . . .... ...... . . . . . . .. . . . ..... . ...... . . ...... . . . .. . . ...... . . ...... . .. ... . . . .... ..... . . . .... .. . . . .52 16 E . False and Misleading Statements Regarding NextCard's 1Q01 Results . ...... . . ... . . .54 17 F . False and Misleading Statements Regarding NextCard's 2Q01 Financia l 18 Results ... . . . ..... . . ..... . . ... . . ..... . . . ...... . . .... . . . ..... ..... . . .. .... . . . ..... . .. .... . . ...... .... . . ..... . . ...... . . . .. . . .55 19 XI . CLASS ACTION ALLEGATIONS ... . . . . ...... . .. ... . . . ...... . . ..... ..... . . . ...... . . .... . . . .. . . ..... . .. . ... . . . .....56 20 I XII . COUNT I . . .... . . ...... . . . .. . . ...... . .. ... . . . ..... . . . ...... . ... . . . ..... . ...... . . ...... . . ... ...... .. . . ... . . . . .... ...... . . ...... . .....57 21 22 23 24 25 26 27 28 CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG LLP FOR VIOLATIONS OF THE FEDERAL SECURITIES LAWS - -ii- 1 1. INTRODUCTION 2 1 . This is a securities class action against Ernst & Young, LLP ("E&Y"), NextCard, 3 Inc .'s ("NextCard" or the "Company") auditors, for its participation in a scheme to defraud 4 NextCard shareholders in violation of the Securities Exchange Act of 1934 ("Exchange Act") . This 5 action is brought under Fed . R . Civ . P . 23, seeking certification of a class of persons and entities who 6 purchased NextCard securities between April 19, 2000 and October 30, 2001 (the "Class Period") . 7 2. NextCard was an Internet-based issuer of credit cards that marketed its credit card s 8 solely through its website, www.NextCard .com . The success of NextCard, like all credit card 9 companies, was directly tied to the credit quality of the customers to whom it issued credit cards . 10 The greater the credit quality of the cardholder, the more likely the company would be repaid and the 11 greater chance that the credit card company would eventually be profitable . 12 3. NextCard's credit quality was generally measured by three key, related criteria - loan 13 delinquencies, the credit card charge-off rate and loan loss allowances. NextCard charged off loans 14 once they became 180 days delinquent and used its historical charge-off rate to determine the 15 amount of loan loss allowances it established to reserve for losses on its credit card loan portfolio . 16 Thus, higher delinquencies led to higher charge-off rates, which required NextCard to establish 17 additional loan loss allowances which decreased the Company's earnings . In every earnings release 18 and Report on Form 10-Q and Form 10-K filed with the Securities and Exchange Commission 19 ("SEC"), NextCard reported delinquencies, charge-offs and loan loss allowances . 20 4. Given that NextCard was an Internet-based credit card company, issuing credit card s 21 to individuals almost instantly upon application, the risks that its customers would not pay thei r 22 credit card balances was substantial . That risk increased because NextCard granted loans to 23 I subprime borrowers with FICO' scores below 660 to increase growth . Indeed, analysts repeatedl y 24 25 26 27 ' FICO scores refer to a test developed by Fair, Isaac and Company, which is widely used to evaluate creditworthiness of borrowers. According to the Federal Financial Institutions Examination Council ("FFIEC"), a FICO score of less than 660 is subprime . Exhibit (" Ex .") 1 at 14, n.7 . (All Exs . are attached hereto . ) Subprime borrowers are generally defined as exhibiting significantly higher default risk than traditional bank customers and often have tarnished credit histories . 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - - 1 - 1 I expressed concern over the increasing levels of delinquent loans and charge-offs reported b y 2 NextCard during the Class Period and were continually reassured by NextCard that credit qualit y 3 l was under control. 4 5. E&Y was NextCard's auditor from 1998, throughout the Class Period and into 2002 . 5 Because E&Y knew that NextCard's business held significant credit risk, during its quarterly 6 reviews and audits it evaluated NextCard's financial results paying particular attention to the loan 7 delinquencies, charge-off rates and loan loss allowances that NextCard was reporting . From its 8 audits and reviews of NextCard's financial statements, it is clear that E&Y knew that NextCard was 9 reporting materially false and misleading financial results during the Class Period . As early as 10 2Q00, E&Y knew that NextCard was improperly classifying credit losses as fraud losses and 11 excluding these losses from the charge-off rate that was used to establish loan loss allowances . As a 12 result, E&Y knew that NextCard understated the charge-off rate and loan loss allowances and 13 overstated earnings . In addition, E&Y's workpapers reflect that as a result of its fiscal year 2000 14 audit, E&Y knew that NextCard's charge-off rate as a percentage of managed loans was 4 .99% . In 15 the 2000 Report on Form 10-K, however, E&Y certified NextCard's financial results which reported 16 a charge-off rate of 2 .62% - nearly 50% less than what E&Y knew to be the true charge-off rate . 17 Similarly, during the same audit, E&Y learned that the charge-off rate as a percentage of on-balance 18 sheet loans was 8 .43% ; yet, E&Y certified that the reported number of 2 .55% was the accurate 19 number even though it knew that number was false . 20 6. During the Office of the Comptroller of the Currency's ("OCC") 2001 examination o f 21 NextBank, N .A . ("NextBank"), E&Y learned that the OCC had discovered various accounting 22 improprieties, challenged E&Y's audit and review procedures, and asked E&Y to provide certain 23 working papers from its audit of NextCard's 2000 financial statements and its reviews ofNextCard's 24 IQ01 and 2Q0I financial results . Rather than produce the working papers that would have shown 25 E&Y's knowledge that NextCard had reported materially false and misleading financial results, 26 E&Y destroyed, altered and falsified both hard and electronic copies of the working papers and 27 produced those altered versions to the OCC . For example, E&Y concealed their knowledge that 28 NextCard had reported false delinquency and charge-off percentages by altering (and lowering) th e CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -2- 1 percentages to match the false levels NextCard previously reported in its December 31, 200 0 2 financial statements that E&Y certified as complying with Generally Accepted Accountin g 3 Principles ("GAAP") 4 7 . E&Y participated in the scheme to defraud by ( 1) falsely representing that 5 NextCard's fiscal year 2000 financial statements conformed with GAAP, (2) falsely representing 6 that E&Y's audit of NextCard's fiscal year 2000 financial statements was conducted in accordance 7 with Generally Accepted Auditing Standards ("GARS"), (3) reviewing and approving NextCard's 8 false and misleading quarterly financial statements before they were filed with the SEC, (4) 9 concealing its knowledge that NextCard understated delinquencies and charge-offs and that 10 NextCard was reporting artificially inflated earnings by failing to establish sufficient loan loss 11 allowances and through other accounting improprieties, and (5) covering up and concealing from 12 federal bank regulators and investors E&Y's knowledge of, and participation in, NextCard's 13 fraudulent scheme by altering, destroying and falsifying their audit and review workpapers . 14 8. E&Y has effectively admitted to its participation in the fraudulent scheme . Oliver G . 15 Flanagan ("Flanagan"), an E&Y senior manager on the NextCard engagement, has pled guilty to 16 corruptly obstructing the OCC's examination of NextBank in violation of 18 U .S .C . §1517 and has 17 admitted that he withheld and destroyed responsive documents at the direction of Thomas C . Trauger 18 ("Trauger") for the improper purpose of concealing the prior alterations from the OCC . The 19 Flanagan Plea Agreement is attached hereto as Ex . 2 and is incorporated byreference . Trauger, the 20 E&Y audit partner on the NextCard engagement, has been arrested and charged with one count of 21 corruptly obstructing the OCC's examination of NextBank in violation of 18 U .S .C . § 1517 and one 22 count of knowingly concealing and covering up false entries in certain records and documents 23 related to E&Y's annual audits and quarterly reviews of NextCard's financial statements with the 24 intent to impede, obstruct and influence the investigation and proper administration of the 25 investigation of NextCard by the SEC, in violation of 18 U .S .C . §1519 . A copy of the criminal 26 complaint and the sworn affidavit of Federal Bureau of Investigation ("FBI") Agent Jason E . 27 Richards ("Richards Aff.") is attached hereto as Ex . 3 and is incorporated by reference . Trauger also 28 admitted to E&Y attorneys that he altered NextCard workpapers . The SEC has instituted tw o CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -3 - I administrative proceedings - one, a currently pending, unsettled proceeding against Trauger and 2 Michael Mullen ("Mullen"), an E&Y audit manager on the NextCard engagement, and the other, a 3 separate, settled proceeding against Flanagan . Copies of the two administrative proceeding orders 4 are attached hereto as Exs . 4 and 5, and are incorporated by reference . 5 9 . On February 7, 2002, the OCC placed NextBank, NextCard's wholly owned bankin g 6 subsidiary, into receivership and appointed the Federal Deposit Insurance Corporation ("FDIC") as 7 receiver after determining that NextBank had experienced a substantial dissipation of assets, 8 earnings and capital through unsafe and unsound practices and that there was no reasonable prospect 9 for NextBank to become adequately capitalized without federal assistance . The failure of NextBank 10 was one of the quickest bank failures in decades and will cost the FDIC between $300 and $350 it million, making it the most costly bank failure in 2002 . In November 2002, NextCard declared 12 bankruptcy . 13 10. The OCC concluded that the failure ofNextBank was caused by improperly managed 14 growth of subprime loans to borrowers with FICO scores less than 660 that were masked through 15 deficient accounting practices that caused earnings to be overstated by more than $88 million, assets 16 to be understated by $1 billion and NextBank's regulatory capital requirement to be understated by 17 more than $120 million . Specifically, the OCC determined that NextBank reported artificially 18 inflated earnings and capital by (1) failing to establish more than $30 million of required loan loss 19 allowances, (2) improperly capitalizing $35 .7 million of credit card loan acquisition costs, (3) 20 improperly excluding more than $1 billion of securitized loans from NextBank's financial 21 statements, and (4) overstating the Company's retained interest in securitized loans by $22 million . 22 These accounting improprieties violated federal banking regulations, GAAP and the federal 23 securities laws . E&Y directly participated in the scheme to defraud by making false and misleading 24 statements and certifying NextCard's financial results when it knew they understated the amount of 25 delinquent loans and charge-offs, information that analysts focused on and reported were critical 26 indicators of the credit quality (i . e., collectibility) of the Company's loans and therefore, the overall 27 viability of NextCard's Internet-based credit card business . 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -4- 1 II. JURISDICTION AND VENU E 2 11 . The claims asserted herein arise under §§ I0(b) and 20(a) of the Exchange Act , 15 3 U.S .C. §§78j(b) and 78t(a), and Rule lOb-5 . Jurisdiction is conferred by §27 of the Exchange Act, 4 and 15 U .S.C . §78aa . 5 12 . Venue is proper here pursuant to §27 of the Exchange Act . The acts and transactions 6 giving rise to the violations of law complained of occurred here . 7 111. THE PARTIE S 8 13 . During the Class Period M . Richard Andrews ("Andrews") and the Jacksonville 9 Police & Fire Pension Fund purchased shares of NextCard common stock, as set forth in the 10 certifications annexed hereto, and suffered substantial damages as a result of the violations of law 11 alleged herein . During the Class Period, NextCard had approximately 53 million shares of common 12 stock outstanding, which shares traded in an efficient market on the National Association of 13 Securities Dealers Automatic Quotation System ("NASDAQ"), NextCard operated through its 14 wholly owned banking subsidiary, NextBank . 15 14 . E&Y is an international accounting firm headquartered in New York, New York, with 16 offices throughout the world, including San Francisco, California . According to NextCard's proxy 17 statement filed with the SEC on May 7, 2001, E&Y served as NextCard's independent accountants 18 from 1998, and throughout its entire existence as a public company . According to the Company's 19 proxy, the Richards Aff. and Flanagan, during 2000 and 2001, E&Y provided the following services 20 to NextCard : (1) auditing the Company's consolidated financial statements for the fiscal year ending 21 December 31, 2000, (2) review of the Company's quarterly Reports on Form I0-Q that were filed 22 with the SEC, (3) and consultations on various tax and business process matters . See also Ex . 3, ¶4 ; 23 Ex . 2 at 3 (Flanagan Plea Agreement) . E&Y received fees of $283,500 for its audit and 10-Q review 24 services in 2000 and $180,647 of other fees including $85,078 of "other audit related fees ." On 25 January 23, 2001, following its review of NextCard's quarterly financial results and its audit of 26 NextCard's consolidated financial statements for fiscal year 2000, E&Y falsely represented that 27 NextCard's 2000 financial statements conformed with GAAP and that E&Y's audit was conducted 28 in accordance with GAAS . From their review of the Company's quarterly financial statements filed CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - - 5 - I with the SEC, E&Y knew that NextCard reported materially false and misleading financial results . 2 NextCard never disclosed the fees paid to E&Y for accounting services rendered in 2001 . The E&Y 3 partner and some of E&Y's employees responsible for NextCard are identified below : 4 (a) Trauger is a certified public accountant ("CPA") and was the primary audit 5 partner assigned to the NextCard engagement . Trauger knew that NextCard's audited financial 6 results for fiscal year 2000 did not conform with GAAP and, because E&Y certified NextCard's 7 financial results which it knew were false, that E&Y's representation that its audit of NextCard's 8 fiscal year 2000 financial statements was conducted in accordance with GAAS was false, In fact, 9 Trauger knew the financial results reported by NextCard for fiscal year 2000, and 1 Q01 and 2Q01 10 were contrary to the information contained in E&Y's workpapers . Trauger destroyed, altered and 11 withheld information requested by the OCC to conceal E&Y's deficient audit and fraudulent 12 scheme . On September 24, 2003, Trauger was arrested and charged with one count of corruptly 13 obstructing the examination of a financial institution in violation of 18 U .S .C . § 1517 and one count 14 of knowingly concealing and covering up false entries in certain records and documents related to 15 E&Y's annual audits and quarterly reviews of NextCard's financial statements with the intent to 16 impede, obstruct and influence the investigation and proper administration of the investigation of 17 NextCard by the SEC, in violation of 18 U .S .C . § 1519 . The SEC has also instituted administrative 18 proceedings charging Trauger with unethical and improper professional conduct as a result of his 19 alleged alteration and destruction of documents . 20 (b) Flanagan was employed as a senior manager by E&Y . Beginning in 2Q00 , 21 Flanagan was assigned to work as the senior manager on the NextCard engagement . Flanagan's 22 supervisor on the NextCard engagement was Trauger. As a senior manager, Flanagan was 23 responsible, among other things, for (1) reviewing work completed by members of the audit team, 24 and (2) signing off on the audit work once it was finalized so that the electronic version of the audit 25 could be archived in E&Y's automated workpaper system ("AWS") . On August 14, 2003, Flanagan 26 entered into a Plea Agreement ("Flanagan Plea Agreement") with the United States Attorney 27 wherein he agreed he was guilty of obstructing or attempting to obstruct the OCC's examination o f 28 NextBank in violation of 18 U .S.C. §1517. Flanagan also settled administrative proceedings CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -6- 1 instituted by the SEC whereby he was denied the privilege of appearing or practicing before th e 2 I SEC. 3 (c) Mullen was an audit manager for E&Y . As detailed herein, Mullen also 4 participated in the fraudulent scheme by altering and destroying E&Y workpapers requested by the 5 OCC. The SEC has instituted administrative proceedings against Mullen . 6 IV . RELEVANT NONPARTIES AND CONFIDENTIAL WITNESSE S 7 15 . Plaintiffs have sued the NextCard defendants in a separate earlier proceeding . The 8 following description of the NextCard defendants is provided to give context to E&Y's conduct an d 9 to further elaborate on the scheme to defraud : 10 (a) Defendant NextCard was an Internet-based provider of consumer credit . The 11 Company offered an online credit approval system for a Visa card and provided interactive, 12 customized offers for credit card applicants . NextCard operated in the United States and is currentl y 13 Ibankrupt . 14 (b) According to the Company's SEC filings, (i) John V . Hashman ("Hashman") 15 was the Company's Chief Financial Officer ("CFO") from August 1997 to March 2000, and 16 president and CFO from March 2000 to August 2000 . From August 2000 through the end of the 17 Class Period, Hashman was President, Chief Executive Officer ("CEO") and a director of th e 18 Company ; (ii) Yinzi Cai ("Cai") was the Company's Senior Vice President for Decision Analytics 19 from February 1999 to August 2000, the Company's general manager of the credit card business 20 from August 2000 to February 2001 and the Company's President and Chief Operating Officer 21 ("COO") from February 2001 through the end of the Class Period; (iii) Jeremy R . Lent co-founded 22 NextCard with his wife in June 1996 and served as the Company's Chairman of the Board of 23 Directors and CEO from inception through August 2000, when he was appointed Chairman of the 24 Board and Chief Strategy Officer ; (iv) Safi U . Qureshey was a director of the Company and a 25 member of the audit committee and compensation committee ; and (v) Bruce G . Rigione ("Rigione") 26 has been a director since March 1997 and was the Company's Senior Vice President of Business 27 Development from July 1999 to August 2000 . From August 2000 through the end of the Class 28 Period Rigione was the Company's CFO . CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -7- 1 16. Jason E . Richards ("Richards") is a Special Agent with the FBI who investigates 2 white collar crime including securities fraud . He is a CPA and is familiar with GAAP and GAAS . 3 Richards prepared an Affidavit dated September 24, 2003 setting forth E&Y's role in the fraudulent 4 scheme in connection with NextCard . See Ex . 3 . 5 17 . Confidential witness ("CW") I was a Vice President of Risk Management at 6 NextCard from September 2000 until after the Class Period . CWI was closely involved with the 7 underwriting process and credit guidelines that NextCard used to evaluate potential customers . CW 1 8 is also knowledgeable about how NextCard calculated loan loss allowances and how the Company 9 differentiated between credit losses and fraud losses . CW1 also was involved in several meetings 10 with the OCC in 2000 and 2001 and has knowledge about the OCC's examination findings , l& 11 CW2 was a file transmission specialist at NextCard from 1999 until after the Class 12 Period . CW2 was responsible for entering cardholder account write-off data into a Company 13 database . CW2 received monthly email messages from NextCard's fraud manager and collections 14 manager that provided the accounts to be written off. CW2 assigned a "reason code" to each account 15 written off that indicated whether the write-off was a credit loss or fraud loss . 16 19 . CW3 was a former Chief Marketing Officer through September 2000 . 17 20 . CW4 was NextCard's former head of public relations at NextCard through Marc h 18 12001, 19 21 . CW5 was a former NextCard manager throughout the Class Period . CW5's job 20 responsibilities included, among other things, consolidating reports to reconcile loan loss reporting . 21 In May 2001, CW5 prepared reports that were provided to the OCC detailing the number of 22 customer accounts with FICO scores below 660. CW5 was also involved in a major re-pricing and 23 penalty pricing initiative during 2Q01 whereby the Company increased the interest rates and late 24 fees on all existing customer accounts . CW5 stated that the pricing initiatives were typically rushed 25 through without the benefit of an analysis to determine what the response would be in order to 26 increase revenues in 2Q01 . CW5 stated that NextCard lost customers due to these actions . 27 22. CW6 was a NextCard operations planning manager through July 2000. CW6 28 repo rted to COO Tim Coltrell who repo rted to defendant Cai . CW6 stated that NextCard did not CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -8- 1 close customer accounts after a customer asked for the account to be closed . CW6 stated the delay 2 in closing customer accounts was done to increase the number of open accounts and that CW6 3 believed the practice was done to deceive shareholders into thinking the Company had more open 4 accounts . 5 23 . CW7 was a NextCard director of customer service or operations support throughout 6 the Class Period. 7 24 . CW8 was a NextCard collections representative throughout the Class Period . CW8 8 worked in the Company's collections department and was responsible for contacting delinquent 9 customers and fielding customer complaints . CW8 stated that customers complained about 10 NextCard increasing interest rates on their credit cards after an initial period during which the 11 interest rate was much lower . 12 V. SUBSTANTIVE ALLEGATION S 13 A . Description of the Company , Its Products and Business Strategy 14 25 . NextCard was an Internet-based provider of consumer credit cards . Unlike other 15 credit card originators, NextCard marketed credit cards solely through its website, 16 www .NextCard .com , believing it was positioned to take advantage of the exponential growth of 17 consumers using the Internet . Analysts following the Company reported, and NextCard represented 18 in its SEC filings, that NextCard operated in a "hotly competitive" industry where even established 19 companies like Capital One, BankOne, Chase, MBNA, and Providian were finding it difficult to 20 grow . 21 26 . To successfully compete against these companies and become profitable, NextCard 22 had to grow . In particular, NextCard needed to increase its credit card loans while keeping its costs 23 down and increase the number of accounts that it managed to achieve profitability . While there is no 24 back-end risk in selling products like books or CDs, where the customer pays for the goods when 25 they are received, credit card companies like NextCard must carry the risk burden of its customers 26 into the future . To be successful, a credit card company must issue credit cards to creditworthy 27 individuals who would use them and pay the charges and fees . Indeed, financial analysts evaluate a 28 company's credit card assets based on the credit quality of its receivables . In fact, one of the most CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -9- 1 critical measures of the successful growth of a credit card company is its "charge-off rate" - the 2 percentage of credit losses in relation to the overall loan portfolio . NextCard charged off credit card 3 loans once they became 180 days delinquent . Thus, delinquencies and the charge-off rate are strong 4 indicators of the profitability and viability of a credit card company since it informs investors of the 5 i quality and performance of the company's loans and lending strategy . 6 27. Thus, to be successful , NextCard had to guard against " adverse selection ," i.e., 7 granting credit cards to non-creditworthy customers while it pursued its growth strategy . The risk 8 was even more pronounced for NextCard because it was solicited by customers that responded to its 9 Internet advertising where anyone could simply log on to the Internet and obtain a credit card 10 application . Historically, customers that solicited a credit card company for a card tended to have 11 much higher losses than customers solicited by the credit card company . The impersonal nature of 12 the Internet compounded these risks for NextCard. 13 28 . In its effort to achieve profitability and maintain credit quality, NextCard (1) pursue d 14 an aggressive Internet advertising campaign, (2) provided an easy and quick application process 15 whereby a potential customer could complete an application and receive a response within seconds, 16 (3) offered initial teaser rates on its credit cards, and (4) offered approved accounts other perks 17 including balance transfer services, customization of the face of the card according to personal 18 preferences, e-wallet services and NextCard rewards . Through strategic alliances with other 19 companies like Priceline .com and Amazon .com, the Company also offered cards to their customers . 20 NextCard represented that it controlled adverse selection risks by limiting approvals to applicants 21 with FICO scores above 700, maintaining sufficient loan loss allowances and segmenting accounts 22 by each advertiser to determine what advertising relationships were producing poor quality accounts . 23 29. NextCard completed its initial public offering on May 19, 1999, sold 6.9 million 24 shares of its common stock at $20 per share and raised net proceeds of approximately $127 million . 25 In September 1999, NextCard acquired Textron National Bank and renamed it NextBank . NextBank 26 was the first Internet-only credit card bank chartered by the OCC . NextBank's business plan 27 initially targeted low risk prime borrowers . Analysts reported that NextBank would enhanc e 28 NextCard's liquidity by providing it with FDIC insured deposits . On December 14,1999, NextCard CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - _10- E I completed a secondary offering and raised net proceeds of approximately $153 million by issuing 2 4 .5 million shares at $35 .94 per share . 3 30 . Although NextCard (through NextBank) had only begun to issue credit cards late in 4 the year, it was able to report growing numbers of credit cards and managed loans . By the end of 5 1999, NextCard appeared to be successful : accounts nearly tripled (increasing from 85,000 to 6 220,000) and the amount of managed loans went from $163 million to $416 million - a 155% 7 increase . However, NextCard's strategy of making loans to low risk prime borrowers, while 8 minimizing credit risk, resulted in low approval rates (approximately 20%) and prohibitively high 9 account origination costs which, in turn, hindered growth and profitability . Thus, even though 10 NextCard reported a 64% increase in accounts and a 55% increase in the amount of managed loans 11 in 4Q99 over 3Q99, analysts were still cautious because of NextCard's high acquisition costs and 12 creditworthiness issues . 13 31 . The interaction between high acquisition costs and credit risk was a significant factor 14 in the market's evaluation of NextCard . For example, on January 10, 2000, First Union Securities, 15 Inc . ("First Union"), analyst Meredith Whitney ("Whitney") downgraded the stock from "Strong 16 Buy" to "Hold" because its acquisition costs (advertising, application processing fees) had been 17 prohibitively high, making profitability difficult . She also noted that NextCard's inability to sign a 18 sub-prime alliance could force the Company to issue sub-prime credit cards on its own . Whitney 19 also noted that NextCard's alliances with Priceline .com and Amazon .com could squeeze NextCard 20 into lowering FICO scores to increase approval rates to avoid upsetting their alliance partners . CIBC 21 World Markets Corp . ("CIBC") analyst Vincent Daniel ("Daniel") mirrored those concerns in a 22 report issued on the same day . Daniel stated that the Company's recently announced co-branding 23 relationship with Priceline .com could be problematic because a large portion of Priceline .com's 24 customers had FICO scores below NextCard's standards, and because the acquisition cost per 25 Priceline .com customer would be high at $100 to $120 . 26 32 . Analysts continued to express concerns about credit risk . On January 28, 2000, 27 Whitney issued another report after NextCard's favorable conference call regarding 4Q99 and fiscal 28 year 1999 financial results . She maintained the "Hold" rating due to management's accompanying CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - - 11 - 1 announcement that it intended to enter the non-prime market and the Company's deteriorating credit 2 quality trends . CIBC analyst Daniel issued a report on January 27, 2000 which stated that charge- 3 offs and delinquencies on a 12-month lagging basis that had deteriorated to 9 .43% and 9.33% were 4 "well above industry standards," a "red flag" and "cause for concern ." All of these concerns resulted 5 in NextCard's stock price declining from $27-7/8 on December 31, 1999 to $15-7/8 on March 31, 6 2000 - a 43% decline. 7 VI. THE SCHEME TO DEFRAUD INVESTORS 8 33 . NextCard could only increase growth by lowering required FICO scores and making 9 loans to subprime borrowers . NextCard reported inflated earnings by intentionally understating its 10 loan loss reserves on its increasingly risky credit card loan portfolio . NextCard also engaged in other 11 accounting improprieties, including the improper capitalization of loan acquisition costs, the failure 12 to write down the Company's retained interest in securitizations and improperly excluding more than 13 $500 million of securitized loans from risk weighted assets, that caused NextCard and NextBank to 14 report inflated earnings and capital . In order to convince the market of the Company's financial 15 viability, NextCard had to alleviate concerns over the credit quality of its credit card customers and 16 reduce acquisition costs so that it could become profitable . However, NextCard lied to the market 17 by falsely representing that the credit quality was under control and by reporting materially false and 18 misleading financial results through fraudulent accounting practices . 19 34. The fraudulent accounting scheme overstated earnings and capital, led to the seizure 20 ofNextBank in February 2002 and required more than $88 million accounting adjustments . Because 21 the market placed great emphasis on NextCard's financial results, particularly the credit quality of its 22 credit card receivables as measured by delinquencies, loan charge-offs and loan loss allowances, its 23 scheme to defraud was accomplished with E&Y's knowing participation in the scheme . E&Y knew 24 of the false financial results and furthered the scheme by providing a (false) "clean" audit opinion for 25 2000 and by reviewing and approving the Company's false quarterly financial results . 26 27 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -12- 21, A. E&Y Falsely Certified NextCard' s 2000 Financial Statements and Knew that NextCard' s Delinquent Loans and Charge-Off Rates Were Materially Understate d 3 35 . On January 23, 2001, E&Y issued the following opinion on NextCard's 1999 an d 4 2000 financial statements that was included in NextCard 's Report on Form 10 -K for the year ending 5 December 31, 2000 filed with the SEC on April 2, 2001 . 6 REPORT OF ERNST & YOUNG LLP, INDEPENDENT AUDITORS 7 The Board of Directors and Shareholder s 8 NextCard, Inc . and subsidiarie s 9 We have audited the accompanying consolidated balance sheets of NextCard, Inc . and subsidiaries as of December 31, 2000 and 1999, and the related consolidated statements of operations, changes in shareholders' equity, and cash flows for each of the three years in the period ended December 31, 2000 . These financial statements are the responsibility of NextCard, Inc .'s management . Our responsibility is to express an opinion on these financial statements based on our audits . 10 11 12 13 14 15 16 17 18 19 We conducted our audits in accordance with auditing standards generally accepted in the United States. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement . An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements . An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation . We believe that our audits provide a reasonable basis for our opinion . In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of NextCard, Inc. and subsidiaries at December 31, 2000 and 1999, and the consolidated results of their operations and their cash flows for each of the three years in the period ended December 31, 2000 in conformity with accounting principles generally accepted in the United States. 20 Isl ERNST & YOUNG LLP 21 San Francisco , California January 23, 200 1 22 23 24 25 26 27 28 36. The following false representations were contained in note 8 to the consolidate d financial statements: At December 31, 2000, NextCard's managed credit card loan portfolio of $1,312 .3 million was comprised of $528 .1 million in reported credit card loans and $784 .2 million in off-balance sheet credit card loans. At December 31, 2000, .NextCard's 31 plus days credit card loan delinquencies on a reported and managed basis were $30.0 million, or 5.46%, and $51.4 million, or3.92%, respectively. NextCard`s net charge-offs for the year ended December 31, 2000, on a reported and manage d CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -13- I basis were $14.2 million, or 2.55% of average reported credit card loans, and $22 .4 million, or 2 .6.2°%, of average managed loans, respectively. 2 37 . On January 24, 2001, the day after E&Y issued its audit opinion on the Company's 3 fiscal year 2000 financial statements, NextCard issued a press release announcing the Company's 4 4Q00 and fiscal year 2000 financial results . It was reported in the press release that the delinquency 5 rate on total managed loans was 3 .92% as of December 31, 2000, net charge-offs were $22.4 million 6 or 2 .62% of average managed loans in fiscal year 2000 and the net charge-off rate was 3 .1% of 7 average managed loans in 4Q00 . NextCard reported the following in their January 24, 2001 press 8 release and Report on Form 10-K filed with the SEC on April 2, 2001 : 9 2000 3Q,00 4000 FY00 10 Delinquency Rate 2 .68% 3 .30% 3 .92% 3 .92% 11 Net Charge-Offs $4,080 $6,426 $9,347' $22,407 12 Average Managed Loans $737,275 $961,983 $1,206,397 $858,105 13 Net Charge-off Rate 2 .21% $2 .67% 3 .1% 2 .62% 14 38. Before they were altered, E&Y's 2000 audit workpapers showed that E&Y knew 15 NextCard's delinquent loans and charge-offs were materially false and misleading because they were 16 substantially higher than the amounts reported by NextCard (and certified by E&Y) as of December 17 31, 2000 . 18 As Reported E&Y's Workpagers 19 Loans 30 or more days 20 delinquent as a % o f managed loans 3 .92% 4.23% 21 Loans 60 or more days 22 delinquent as a % o f managed loans 2 .48% 5 .35% 23 Charge-offs as a % 24 of Managed Loans 2 .62% 4 .99% 25 Charge-offs as a % of on-balance sheet 26 loans 2 .55% 8 .43 % 27 39 . The amount and percentage of delinquent loans and charge-offs were particularly 28 important to NextCard's investors because they impacted reported earnings and were important CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -14- 1 indicators of the credit quality (i.e., coltectibility) ofNextCard's credit card loans . Indeed, analysts 2 that followed NextCard reported that credit card assets were valued based on the credit quality of the 3 receivables . Analysts also expressed concern over the increasing levels of delinquent loans and 4 charge-offs reported by NextCard during the Class Period . NextCard repeatedly assured investors 5 that it applied "stringent credit and risk management standards" to its credit card loan portfolio and 6 that the loan loss allowances established by the Company reflected its "conservative approach to 7 loan reserves." 8 B . E&Y Knew that NextCard Reported Materially False and Misleading Financial Results Through Various Accounting Improprieties 9 40. E&Y also falsely certified NextCard's 2000 financial statements and reviewed and 10 approved NextCard's quarterly financial statements in 2000 and 2001 when they knew NextCard 11 was reporting inflated earnings by failing to establish sufficient loan loss allowances and through 12 other accounting improprieties . 13 41 . GAAP requires lenders like NextCard to record a loan loss allowance if it is probable 14 that it will incur a loss on the loan and the amount of the loss is estimable . SFAS 5 . To establish a 15 loan loss allowance, NextCard's financial statements include a "provision for loan losses" expense 16 which reduced NextCard's net interest income after provisions for loan losses and earnings . Loan 17 loss provisions and net interest income after the provision for loan losses were key indicators of the 18 credit quality of NextCard's credit card loans and also impacted the Company's earnings . 19 42 . During the Class Period NextCard reported the following financial results (in 000s) : 20 Z _Q0__0 21 22 3Q00 4000 FY00 Interest Income $17,194 $24,529 $23,846 $81,378 Interest Expense $7,473 $11,934 $11,105 $37,156 23 Net Interest Income $9,721 $12,595 $12,741 $44,222 24 Provision for Loan Losses $9,563 $16,134 $22,843 $57,141 25 Net Interest Income after 26 Provision for loan losses $158 ($3,539) ($10,102) ($12,919) 27 Non-interest income $8,351 $23,760 $32,351 $77,312 28 Non-interest expense $32,972 $40,479 $41,687 $146,24 9 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - - 15 - Net Income/(Loss) ($24,463) ($20,258) ($19,438) ($81,856) EPS ($0.46) ($0.38) ($0 .37) ($1 .56) ,110_1 2001 300 1 Net Interest Income $16,335 $15,255 $19,655 Interest Expense $9,425 $8,097 $8,36 3 Net Interest Income $6,910 $7,158 $11,29 2 Provision for loan losses $20,049 $18,509 $55,53 4 8 Net Interest Income after 9 Provision for Loan Losses ($13,139) ($11,351) ($44,242) 10 Non-interest income $36,996 $36,521 $34,891 11 Non-interest expense $40,482 $39,535 $43,795 12 Net Income/(Loss) ($16,625) ($14,365) ($53,146) 13 EPS ($0 .31) ($0 .27) ($1 .00) 14 43 . E&Y audited NextCard's fiscal year 2000 financial results and represented they 15 complied with GAAP . E&Y also reviewed and approved the Company's quarterly financial results 16 before they were filed with the SEC . 17 44. In fact, E&Y knew that NextCard's financial results were materially false and 18 misleading and were achieved by manipulating NextCard's accounting . In particular, E&Y knew 19 1 NextCard understated the loan loss provision expense (and overstated earnings) through various 20 improprieties . According to CW1, the Company determined the loan loss provision expense by 21 calculating a rolling average percentage of historical credit loss write-offs and applying that 22 percentage to the current portfolio . The Company also represented in the notes to its fiscal year 23 2000 audited financial statements that historical charge-offs were used to evaluate the adequacy of 24 loan loss allowances, and that it charged off loans once they became 180 days delinquent except for 25 an account in bankruptcy which was charged off within 60 days of receipt of notification of the 26 bankruptcy filing . See fiscal year 2000 Report on Form10-K at 42 . This methodology, as both E&Y 27 and NextCard knew, would understate NextCard's loan loss provision expense and overstate 28 I earnings for at least four reasons . First, E&Y knew that NextCard had loosened the underwriting CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -16- 1 criteria and approved loans to applicants with sub-prime FICO scores . Thus, the loss experience on 2 older, higher quality loans was not an accurate predictor for newer lower quality loans . Second, 3 E&Y knew that the charge-off ratio applied to the credit card portfolio to determine the loan loss 4 provisions was materially understated because NextCard improperly classified certain credit losses 5 as fraud losses and excluded those losses from the charge-off rate . Third, E&Y knew the charge-off 6 rate was understated because NextCard removed delinquent loans from its portfolio before they 7 became 180 days delinquent in order to reduce the charge-off ratio . Fourth, E&Y knew that the 8 charge-off rate was improperly reduced based on the purported implementation of unproven 9 collection policies . 1 . E&Y Knew NextCard's Methodology for Establishing Loan Loss Allowances Caused the Company to Report Inflated 11 Earning s 10 12 45 . E&Y knew that NextCard's methodology for determining loan loss allowances 13 applying a rolling average percentage of historical credit loss write-offs to the current credit card 14 loan portfolio - caused the Company to report inflated earnings because of the increasing level of 15 subprime loans made by NextCard during the Class Period . That is, E&Y knew the loss experience 16 on older, higher quality loans understated the amount of loss allowances required for the Company's 17 newer and lower quality loans . is 46 . According to confidential witnesses, the OCC and the Office of Inspector General 19 ("OIG"), NextCard dramatically increased loans to subprime borrowers by lowering required FICO 20 scores . Two former high ranking officials at NextCard (CW3, a former chief marketing officer, and 21 CW4, former head of public relations) confirmed that NextCard lowered required FICO scores in 22 March 2000 and was having problems with collections . CW1, NextCard's former vice president of 23 risk management, also stated that the Company's underwriting criteria loosened considerably from 24 September 2000 through the end of the Class Period, due to a conscious decision to be more 25 aggressive . 26 47 . CWS, a former NextCard manager informed plaintiffs that by May 2001 the 27 Company had 200,000 to 300,000 subprime accounts with FICO scores below 660 . The former 28 manager stated that that level of subprime accounts comprised a significant portion of the CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -17- 1 Company's receivables, constituting 20%-30% of the Company's active accounts (approximatel y 2 I one million accounts) . CW1 confirmed that the level of subprime accounts comprised 30% of activ e 3 I accounts and that the level doubled from September 2000 to September 2001 . 4 48 . CW2, the former NextCard file transmission specialist who was responsible fo r 5 I manually keying NextCard's customer account write-offs into the computer system, stated that th e 6 I number of accounts written off "exploded" from approximately 100 customers per month t o 7 I approximately 2,000 customers per month from February 2000 to July 2001 . 8 49 . The OCC discovered the significant level of subprime loans when it requested an d 9 received a listing of all the accounts with FICO scores below 660 in approximately May 2001 - 10 when it began the examination that led to the closure of the bank . According to the OIG, by July 11 2001, 72% of NextBank's on-balance sheet loans and 38% of managed loans were to subprime 12 borrowers with FICO scores below 660 . Ex . 1 at 14 . From September 1999 to December 2001 the 13 average FICO score for NextBank's managed portfolio fell from 704 to 655, and the average FICO 14 score for on balance sheet loans had fallen to 526 . Id. Despite the increase in subprime loans, 15 NextCard continued to apply a rolling average percentage of historical charge-offs to determine loan 16 loss allowances for its current loan portfolio . 17 50 . E&Y knew NextCard's methodology for establishing loan loss allowances . Th e 18 methodology was disclosed in the Company's SEC filings which were reviewed by E&Y and in 19 E&Y's workpapers for the fiscal year 2000 audit . Specifically, E&Y's workpapers included a [l]oan 20 "[floss [m]emo" that disclosed NextCard applied a roll rate percentage of historical charge-offs to 21 determine loan loss allowances. Ex . 3, ¶53 . In addition, the methodology was listed as a 22 "significant accounting policy" in the notes to NextCard's fiscal year 2000 audited financial 23 statements . See fiscal year 2000 Report on Form 10-K at 39 . From their audits and reviews of 24 NextCard, E&Y also knew that NextCard had increased loans to sub-prime borrowers by lowering 25 FICO scores . In fact, analysts reported that NextCard had lowered FICO scores to increase growth . 26 27 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - _18- I 2. E&Y Knew NextCard Improperly Classified Credit Losses as Fraud Losses to Understate the Charge-Off Rate 2 51 . E&Y also knew that NextCard understated its loan loss provision expense (an d 3, overstated earnings) by improperly classifying credit losses as fraud losses and excluding those 4 losses from the charge-off rate . NextCard charged-off loans once they became 180 days delinquent 5 (or within 60 days of receiving notification that a borrower had filed for bankruptcy) and those 6 charge-offs were included in the historical charge-off rate used to establish loan loss allowances . 7 However, fraudulent loans were charged off to non-interest expense within 90 days of discovery and 8 were not included in the charge-off rate used to establish loan loss allowances . See fiscal year 2000 9 Report on Form 10-K at 42 . Former NextCard employees informed plaintiffs that Hashman and Cai 10 caused NextCard to understate charge-offs and loan loss allowances by improperly classifying credit 11 losses as fraud losses . According to CW 1, a former vice president of risk management, and CW5, 12 Hashman and Cai made the decision to classify certain loan losses as fraud losses . CW1 said that 13 NextCard classified loan losses as fraud losses in three circumstances : first payment defaults ; 14 challenged bankruptcies ; and "skips," i.e., customers that disappeared. This witness estimated that 15 65%-70% of the fraud losses were attributable to challenged bankruptcies and 30% were attributable 16 to first payment defaults . CW 1 stated that neither CW 1 nor the OCC agreed with this classification 17 and that Hashman and Cai participated in several meetings with the OCC . CW7 stated that a former 18 NextCard fraud manager stated that the Company's treatment of fraud losses was inappropriate and 19 not in line with industry standards . CW7 also stated that the former fraud manager left the Company 20 shortly after voicing his opinions to Cai . 21 52 . CWI stated that NextCard classified challenged bankruptcies as credit losses unti l 22 2QOI when Hashman and Cai decided to classify them as fraud losses . CW I stated that the practice 23 was not consistent with the rest of the industry and that CW I and the OCC disagreed with it . CW I 24 stated that the practice was improper and that anyone who says otherwise is lying . CW I also stated 25 that by removing delinquent loans classified as "challenged bankruptcies" from the pool of loans 26 used to calculate loan loss allowances, the Company's loan loss provisions and loan reserve s 27 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - - 19 - 1 declined significantly. It also reduced the level of reported delinquent loans because the Compan y 2 I wrote-off the loans (as opposed to establishing a reserve) classified as fraud losses . 3 53 . According to the O1G, the OCC also concluded that NextBank improperly classifie d 4 credit losses as fraud losses beginning in 1Q00 . 5 classifications did not conform to industry practice and were inconsistent with other aspects of 6 NextBank's operations . For example, NextBank classified certain loan losses as fraud losses even 7 though NextBank failed to file a Suspicious Activity Report on the loan. Banking regulations (12 8 C .F .R . §21 .11) required NextBank to file a Suspicious Activity Report with the Treasury Department 9 and the appropriate federal law enforcement agencies when they detected a known or suspected 10 violation of federal law . NextBank also classified certain loan losses as fraud losses despite the lack 11 of involvement by NextBank's Fraud Department . Finally, the OCC also noted that NextBank 12 classified losses as fraud losses even though NextBank charged off the loan after 180 days (which 13 NextBank publicly reported was its policy for charging off credit losses) instead of 90 days to be in 14 line with NextBank's fraud policy . Ex, 1 at 19-21 . The OCC found that the 15 54. By improperly classifying credit losses as fraud losses, NextCard understated th e 16 charge-off rate applied to the existing credit card portfolio to determine loan loss provisions which 17 caused the Company to overstate earnings and the net interest margin (after loan loss provisions), a 18 key indicator of financial performance and credit quality . As shown below, the Company's net 19 interest margin was deteriorating . It was important for the Company to mitigate the deterioration 20 and to report a higher net interest margin to address the concerns analysts raised about the 21 Company's credit quality prior to and throughout the Class Period . The following table illustrates 22 how the Company's loan loss provisions and net interest margin were understated throughout the 23 Class Period .2 24 25 26 27 2 The figures for Net Interest Income, LLA Provision and Net Interest Income were contained in the Company's SEC filing . The fraud loss provisions were derived from or reported in NextBank's FFIEC Call Reports . 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -20- 1 03/00 06/00 09/00 12/00 2 Net Interest Income $9,165 $9,721 $12,595 $12,741 3 LLA Provisio n $8,600 $9,563 $16,134 $22,843 $565 $158 ($3,359) ($10,102 ) $1,487* $2,206* $4,101* $3,821 * 03/01 06/01 09/0 1 Net Int. Income $6,910 $7,158 $11,292 LLA Provisio n $20,049 $18,509 $55,534 Net Interest Margin ($13,139) ($11,351) ($44,242) 12 Fraud Loss Provision $2,370 $2,692 $1,49 6 13 * estimate 4 Net Interest Margin 5 Fraud Loss Provisio n 6 7 8 9 10 11 14 55 . E&Y was aware of, and approved, at least one of the reclassifications . Ex . 3 at ¶11 . 15 According to a November 11, 2001 email written by Trauger, Trauger knew that (1) NextCard had 16 reclassified credit losses as fraud losses as far back as 2Q00, (2) reclassified first payment defaults 17 as fraud losses in 1Q01, and (3) the reclassifications were material . Ex . 3, ¶1 j27-30 . In addition, 18 minutes from NextCard's July 23, 2001 audit committee meeting state "`Mr. Trauger was 19 comfortable with the company's decision to categorize first payment defaults as fraud losses ."' Ex . 20 1 3,'30. 22 3. E&Y Knew NextCard, by Selling Del inquent Loans Just Before They Had to Be Charged Off, Understated Its ChargeOff Rate 23 56 . NextCard also manipulated and understated its charge-off rate by selling delinquent 24 loans just before they had to be charged off, thereby lowering the charge-off rate . After the Class 25 Period, NextCard admitted in its 3Q01 Report on Form 10-Q that in addition to securitizing and 26 selling credit card loans, the Company also had a systematic program in place to sell certain 27 delinquent loans to third parties . See 3Q01 Report on Form 10-Q at 6 . Those delinquent loans were 28 classified as loans held for sale and any subsequent declines in value were accounted for as a 21 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -21- 1 noninterest expense, rather than being accounted for as a charge-off . That is, once the loans were 2 "held for sale" they were excluded from NextCard's charged-off loans . Thus, this impropriety had 3 the same effect as the improper reclassification of credit losses as fraud losses, i.e., losses incurred 4 on the delinquent loans held for sale portfolio were not included in the charge-off rate . 5 57 . E&Y knew that NextCard understated the charge-off rate by selling loans before they 6 became delinquent and had to be charged off . E&Y knew that NextCard was manipulating its 7 portfolio, falsely reporting its charge-off rate to the market, and that it was doing so to mislead the 8 market into believing its loan portfolio was more sound than it was . E&Y's 2000 audit workpapers 9 note that NextCard began this improper practice at least by December 2000 and that the reason 10 NextCard sold delinquent loans prior to the time of charge-off was to "`reduce its allowance for loan 11 losses"' and to "`decrease its loan loss allowance expense ."' Ex . 3, ¶53 . 12 workpapers included the following notation : 13 14 15 Specifically, E&Y "In December 2000, NextCard began to apply a different accounting treatment for its delinquent loans . As stated above, the Company began to charge off loans once they became 90 days delinquent . However, in order to reduce its allowance for loan losses, decrease its loan loss allowance expense, and clean its portfolio for securitization purposes, the Company began to remove these accounts from its portfolio. " 16 Ex. 3, x(53. 17 ''. 58 . As explained below, E&Y altered the workpaper after the OCC requested E&Y' s 18 workpapers and produced an altered workpaper that stated "In December 2000, NextCard began to 19 sell delinquent loans prior to the time of charge-off." E&Y deleted the notations that showed the 20 accounting practice had been changed and that the reasons for the change were to improperly reduce 21 loan loss allowances and the loan loss allowance expense . 22 23 24 4 . E&Y Knew NextCard Improperly Reduced the Charge-Off Rate Based on a New and Unproven Collection Polic y 59 . E&Y kn ew that in the notes to the Company ' s fiscal year 2000 audited financia l 25 I statements, it was represented that NextCard considered "collection trends" in evaluating th e 26 adequacy of loan loss allowances. Fiscal year 2000 Report on Form 10-K at 39 . In addition, E&Y 27 I knew NextCard's loan loss allowances were understated (and earnings overstated) because NextCar d 28 had improperly reduced the charge -off rate based on NextCard ' s purported implementation of CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -22- "rigorous collection policies." Ex . 3 at 53 . E&Y's fiscal year 2000 audit workpapers stated that NextCard had reduced the roll rate percentages (i .e ., historical charge-off rate) based on its implementation of rigorous collection policies . Ex. 3, 153 . However, E&Y also noted that the impact of the purported collection policies needed to be checked during the 1Q0I review to ensure the policies were effective and to assess if NextBank's loan loss reserve analysis requires further adjustment . Id. Specifically, E&Y's fiscal year 2000 audit workpapers included the following notations : 8 9 10 11 12 "We have discussed with the client the fact that given the nature of the economy, there will need to be close monitoring in the 1' quarter 2001 to ensure that the reserve amounts are reasonable given shifts in the economy . Furthermore, since the client has reduced its roll rate percentages based on its implementation of rigorous collection policies, the impact of these policies will need to be checked at first quarter 2001 to ensure that these policies are effective and to assess if the client's loan loss reserve analysis requires further adjustments . " Ex. 3, X53. 13 60 . As the workpaper notation shows, E&Y knew that the '"rigorous collection policies" ' 14 were unproven and did not provide any basis for reducing the charge-off rate and the Company' s 15 I loan loss allowances . Indeed, E&Y deleted the entire workpaper notation to conceal its knowledg e 16 I of the impropriety from the OCC . Ex . 3, ¶53 . 17 61 . In addition, E&Y's IQ01 workpapers indicate that E&Y knew the collection policy 18 did not warrant a reduction in the charge-off rate. E&Y's 1 Q01 workpapers disclosed that 19 Next Card's assumptions for its loan recovery rate were "aggressive" and that the Company's loan 20 loss reserves remained at the low end of the acceptable range for its reserves . Ex . 3, ¶62 . To 21 conceal its knowledge, E&Y deleted the workpaper notation that stated that NextCard's loan loss 22 reserves remained at the low end of the acceptable range and altered the workpaper that stated that 23 NextCard's assumptions for its loan recovery rate were "aggressive" by deleting the term 24 "aggressive" and replacing it with the word "conservative ." Id. E&Y then produced the altered 25 workpapers to the OCC . 26 27 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -23- 5. E&Y's Knowledge of the Accounting Improprieties Related to Loan Loss Allowances Is Shown by Their Alteration, Destruction and Falsification of Their Audit and Review Workpaper s 1 2 3 62 . As explained above, E&Y altered their audit and review workpapers to conceal their 4 knowledge that NextCard was reporting inflated earnings in violation of GAAP by not establishing 5 . The alterations and deletions are summarized below Ysuficentloa ws . 6 (a) E&Y deleted the delinquency and charge-off percentages included in thei r 7 audit workpapers and altered other delinquency and charge-off percentages to match the fals e 8 percentages reported by NextCard in their audited 2000 financial statements . Ex . 3 . ¶53 . 9 (b) E&Y concealed its knowledge that NextCard had improperly reclassified 10 credit losses as fraud losses and that the reclassifications were material . Ex . 3, ¶x(27-30 . 11 (c) E&Y deleted the references in their workpapers that showed NextCard was 12 selling delinquent loans before they had to be charged off to "`reduce its allowance for loan losses, 13 decrease its loan loss allowance expense, and clean its portfolio for securitization purposes ."' Ex . 3, 14 1 X53 . 15 (d) E&Y deleted the references in its audit workpapers that showed NextCard 16 ''. reduced the charge-off rate due to the implementation of an unproven collection policy . Ex . 3,'53 . 17 (e) E&Y falsified its 1Q01 workpapers by changing how E&Y characterize d 18 NextCard's assumptions for its loan recovery rate . E&Y initially characterized NextCard's 19 assumptions as "` [a]ggressive,"' but after the OCC requested E&Y's workpapers, E&Y changed its 20 workpapers to state that NextCard's assumptions were "`[c] onservative ."' Ex . 3,'62 . 21 (f) In addition to those workpaper alterations, E&Y also deleted a 1Q0 1 22 workpaper that stated NextCard "`remains at the low end of the acceptable range for its reserves ."' 23 Ex . 3,'62 . 24 (g) E&Y also significantly revised the'"Allowances for Loan Losses"' section of 25 the 2Q01 summary review memorandum . Ex . 3,163. 26 (h) The destruction and alteration of the workpapers occurred after E&Y learned 27 that the OCC was challenging NextCard's loan loss allowances and E&Y's audit procedures, after a n 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -24- 1 E&Y partner suggested that E&Y begin '"retrospective review procedures"' to determine whether 2 NextCard's loan loss allowances had been recorded in the correct reporting periods and after 3 shareholder suits were filed against NextCard that alleged the Company had purposely 4 mischaracterized its true loan loss levels . Ex . 3, ¶1115-16, 26-27 . 5 6. E&Y's Knowledge of the Accounting Improprieties Related to Loan Loss Allowances Is Also Shown by the Magnitude of the 6 Additional Loan Loss Allowances Established by NextCar d After the Class Period 7 63 . The magnitude of the increase in loan loss allowances after the Class Period confirms 8 that the loan losses were materially understated during the Class Period and that E&Y knew it . The 9 Company incurred a $55.5 million expense in 3Q01 and increased loan loss allowances from $31 .1 10 million as of June 30, 2001 to $71 .6 million as of September 30, 2001 . The OCC required NextBank 11 to (1) increase loan loss allowances by $13 .2 million, (2) establish a $5 .6 million reserve for 12 uncollectible interest and fees and (3) reclassify $12 million of fraud losses and credit losses . Ex . 1 at 13 19-20 . 14 64. E&Y's knowledge is also established from information provided by the witnesses . 15 CW3 and CW4 confirmed that the OCC believed there were credit problems at NextCard as early as 16 October 2000 when the OCC insisted upon a capital assurance agreement that required NextCard to 17 maintain NextBank's capital at 12% of risk weighted assets, 50% more than required by federal 18 banking regulations . The capital assurance agreement was dated October 26, 2000 and was insisted 19 :upon by the OCC following its examination of NextBank in 2000 . Both individuals also stated that 20 they had discussions with several NextCard employees in late 2000 who expressed concern about the 21 bank's loan loss allowances . For example, Scott Lascelless, NextCard's former vice president of 22 customer management told the former chief marketing officer that NextCard's credit quality and 23 charge-offs were "getting out of hand" and that things were going to "blow up ." Chris Hamilton, 24 vice president of credit, told the former head of public relations that in late 2000 he had concerns 25 about the Company's loan loss allowances and charge-offs . 26 27 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -25- 1 65 . The failure to establish adequate loan loss allowances violated GAAP (SFAS 5 and 2 114), SEC regulations (17 C.F.R. §210.4-01(a)(1)) and federal banking regulations (12 C .F.R. Part 3 13). 7. E&Y Knew NextBank Reported Inflated Earnings and Capital by Improperly Capitalizing Credit Card Acquisition Cost s 4 5 66. NextCard spent money on advertising to attract credit card customers and recorded 6 the cost as sales and marketing expenses as required by GAAP . NextBank actually made the credit 7 card loans after NextCard acquired a customer and sold the account to NextBank for the cost of th e 8 acquisition . Although NextCard expensed the loan acquisition costs, NextBank improperly 9 capitalized them . The improper capitalization caused NextBank to overstate earnings and capital by 10 $35 .7 million . 11 67. The OCC discovered that NextBank was improperly capitalizing the loan acquisition 12 costs during its 2001 examination. Ex . 1 at 19 . E&Y knew that GAAP required NextBank to 13 expense the deferred loan acquisition costs . According to SFAS 91, loan acquisition costs may be 14 capitalized only if paid to an independent third party . SFAS 91, T6-7 . Because NextCard was not 15 an independent third party, SFAS 91 required NextBank to expense the deferred loan acquisitio n 16 costs paid to NextCard . 17 68 . E&Y's work-papers show that they knew of this accounting impropriety . Specifically , 18 E&Y's 3Q00 review workpapers included numerous references stating that FAS 91 required 19 NextBank to reverse deferred loan acquisition costs that had been previously capitalized . Ex. 3, x ;56. 20 When the OCC requested E&Y's workpapers, every one of the references was deleted from the 21 3Q00 review workpapers before they were produced to the OCC . Id. 22 69 . E&Y's fiscal year 2000 audit workpapers also included notations showing that they 23 did not require NextBank to reverse the capitalized acquisition costs even though E&Y knew GAAP 24 required the deferred loan acquisition costs to be expensed . Moreover, E&Y's workpapers included 25 notations stating that NextBank's practice "`is not consistent with the majority of its industry 26 peers ."' Ex . 3, ¶55 . E&Y deleted the notations stating thatNextBank's practice of capitalizing loan 27 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -26- 1 acquisition costs was inconsistent with the majority of its peer group before they were produced t o 2 the OCC . Id. 3 70. NextBank's write-off of the capitalized loan acquisition costs after the Class Perio d 4 I confirms the impropriety. On October 31, 2001, NextBank announced that it had expensed $35 .7 5 I million of improperly capitalized loan acquisition costs. 6 71 . The material amounts of loan acquisition costs that were improperly capitalize d 7 I violated GAAP (SFAS 91), SEC and banking regulations and the Company's financial policies . 8 Specifically, NextBank overstated earnings, capital and regulatory capital by improperly capitalizin g 9 the card acquisition costs . 10 72. E&Y knew that NextCard reported its regulatory capital and its regulatory capital 11 requirement in its fiscal year 2000 audited financial statements and its quarterly financial statements 12 that were reviewed by E&Y . For example, NextCard reported that NextBank's total risk based 13 capital was $187 million as of December 31, 2000 . E&Y knew that representation was false because 14 NextBank had overstated earnings and capital by improperly capitalizing loan acquisition costs . 15 73. As the write-off of the capitalized acquisition costs confirms , there was no reasonabl e 16 basis for NextBank to capitalize the card acquisition costs that NextCard expensed . The sole 17 motivation for the improper capitalization was to inflate NextBank's earnings and capital and avoid 18 paying NextBank additional funds required to maintain its risk-based capital at levels required by the 19 undisclosed October 26, 2000 capital assurance agreement . Deutsche Bane Alex . Brown Inc . analyst 20 R. Zandi recognized the scam . In a report issued on November 1, 2001 he summed it up as follows : 21 Every time that we have meet with management or have seen them present to investors, they went to great pains to insist that the company was operated on a conservative basis . High credit quality and conservative accounting . After all, so they argued, NextCard was regulated so their accounting had to be conservative . There is no scenario we can imagine in which capitalizing acquisition costs at NextBank can be viewed as conservative accounting. Very damning in our opinion . 22 23 24 25 26 8 . E&Y Knew NextCard Reported Inflated Earnings By Failing to Write Down the Se l ler's Interest From Securitization s 74 . According to the OIG Report, the terms ofNextBank's securitization trust agreement s 27 required NextBank to retain a seller's interest in the trust. Ex . 1 at 18-19 . NextBank improperl y 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -27- 1 accounted for its retained interest as a receivable and reported the retained interest at par . Id. 2 However, because the seller's interest was "certificated," NextBank should have recorded the 3 seller's interest as a security . Id. GAAP (SFAS 115) required NextBank to report a security at its 4 current fair market value . SFAS 115 . Because the fair market value of the retained interest was less 5 than par, the OCC required NextBank to write down the retained interest by $22 million . Ex . 1 at 6 18-20 . 7 75 . E&Y audited NextCard's securitization activities and knew that NextCard represented 8 in the notes to its fiscal year 2000 audited financial statements that the retained interests were 9 reported at estimated fair value . Based on the findings of the OCC, E&Y knew or was deliberately 10 reckless in not knowing, that NextCard did not properly account for its retained interests . 11 C. E&Y Knew NextCard Reported Inflated Regulatory Capital Ratios by Improperly Excluding Sold Loans from R isk Weighted Assets 12 76. - Banking Regulations, 12 C .F .R. §6 .4, states that a bank is (1) "well capitalized" if the 13 risk based capital ratio is 10% or greater, (2) "adequately capitalized" if the risk based capital ratio is 14 8% or greater, (3) "undercapitalized" if the risk based capital ratio is less than 8%, and (4) 15 "significantly undercapitalized" if the risk based capital ratio is less than 6% . If a bank was 16 undercapitalized or significantly undercapitalized it was subject to various mandatory "prompt 17 corrected action" restrictions (including restrictions on growth) and had to file a capital restoration 18 plan with the OCC . 12 C .F.R. Part 6 . 19 77 . In every Report on Form 10-Q and Form 10-K that E&Y audited or reviewed before 20 they were filed with the SEC, NextCard reported its regulatory capital ratios and represented that it 21 was "well capitalized" because its total risk based capital ratio was above 10% of risk weighted 22 assets. 23 03/31/00 06/30/00 09/30/00 12/31/00 24 Risk-based Capital Ratio 11 .8% 12 .2% 11 .37% 15 .73% 25 26 03/31/01 06/30/01 27 Risk-based Capital Ratio 12 .6% 17 .35% 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -28- 1 78 . NextBank materially understated its risk-based capital requirement by failing to 2 include sold loans in risk weighted assets . NextCard falsely represented in its SEC filings that 3 investors in the Company's securitization transactions had "no recourse" against the Company for 4 any customers' failure to pay their credit card loans . See, e.g., Note 8 to NextCard's audited fiscal 5 year 2000 financial statements contained in the Company's SEC Report on Form 10-K . Under 6 federal banking regulations (12 C .F.R . Part 3), only loans sold without recourse could be excluded 7 from NextBank's risk weighted assets . Per the undisclosed capital assurance agreement, the OCC 8 required NextCard to maintain NextBank's risk-based capital at 12% of risk weighted assets . As 9 shown in the following table, NextBank's risk-based capital requirement would have increased 10 substantially if sold loans were included in risk weighted assets (in millions) . 11 03/31/00 06/30/00 09/30/00 12/31/00 12 Securitized Loans No t Included in RWA $300 $300 $520 $762 .5 13 Corresponding Reductio n 14 In Risk-Based Capital $36 $36 $62 .4 $91 .5 15 03/31/01 06/30/01 06/30/0 1 16 Securitized Loans No t Included in RWA $1,115 $1,200 $1,264 17 Corresponding Reduction 18 In Risk-Based Capital $133 .8 $144 $151 .7 19 79 . In fact, contrary to the representation in the Company's SEC filings, purchasers did 20 have recourse against NextCard for its customers' failure to pay . As explained in a February 7, 2002 21 OCC press release and the OIG Report, during its 2001 examination of NextBank, NextBank was 22 repurchasing delinquent loans sold into a securitization trust that it classified as fraud losses even 23 though the delinquencies were attributable to credit quality problems . Ex . 1 at 21 . The OCC and 24 CW 1 stated that the Company's classification of certain loan losses (which were credit loss) as fraud 25 losses was improper and inconsistent with industry standards . According to the OCC, that practice 26 constituted a sale of assets with recourse that required all the sold loans to be included in risk 27 weighted assets . On October 11, 2001, the Company disputed and appealed the OCC's findings . 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -29- 1 That appeal was rejected by the OCC on October 29, 2001 . A copy of the October 29, 2001 letter is 2 attached as Ex . 6 and incorporated by reference . 3 80 . When the loans were properly included in risk weighted assets, total risk weighted 4 assets increased by more than $1 billion from S 1 .08 billion as of June 30, 2001 to $2 .1 billion as of 5 September 30, 2001 . That increase alone caused NextBank's risk-based capital requirement to rise 6 by more than $120 million and NextBank's risk based capital ratio to decline from 17 .35% as of 7 June 30, 2001 to 5 .38% as of September 30, 2001 . A February 12, 2002 New York Times article 8 reported that the impropriety was reminiscent of the problems at Enron . 9 81 . E&Y knew about this impropriety . E&Y contends on its website that it has tackled 10 critical areas such as regulatory capital requirements . E&Y also reviewed and audited this part of 11 NextCard's business . In fact, E&Y knew NextCard had reclassified credit losses and fraud losses 12 and E&Y's knowledge is established by the inclusion of various notes in NextCard's audited 13 financial statements regarding the Company's securitization business and its regulatory capital 14 requirements . Further, E&Y knew that NextCard reported its regulatory capital ratios and 15 represented that it was "well capitalized" in every Report on Form 10-Q and Form 10-K filed with 16 the SEC during the Class Period . In fact, E&Y certified NextCard's fiscal year 2000 financial 17 statements included in the Report on Form 10-K and reviewed and approved the Report on Form 1018 Qs before they were filed with the SEC . In addition, E&Y's 3Q00 review workpapers included a 19 "Securitization Memo" and the summary review memorandum from the fiscal year 2000 audit also 20 included references to the Company's securitization activities . Ex . 3, 55-57 . 21 VII. E&Y TRIES TO COVER UP ITS PARTICIPATION IN THE FRAUD 22 A. E&Y Provided Altered and Falsified Workpaper to the OCC to Conceal Its Knowledge that NextCard's Publicly Issued Financia l 23 Statements Were Materially False and Misleadin g 24 82 . The OCC began the 2001 examination of NextBank in May 2001 and quickly 25 identified numerous problems . The OCC transferred supervision to its Washington D .C . 26 Headquarters Special Supervision and Fraud Division and expanded the examination team with 27 specialized examiners . Ex . 1 at 25-26 . Trauger, the E&Y partner responsible for NextCard, was 28 aware of the OCC's comprehensive examination . Ex . 3, N12 . CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -30- 83, In approximately October 2001, Trauger told several members of the NextCar d 1 2 engagement team that the OCC had challenged the sufficiency ofNextCard's loan loss allowances as 3 well as E&Y's audit procedures for NextCard . Ex . 3, 15 . Also in October 2001, Trauger told 4 Flanagan that the OCC had requested certain E&Y workpapers from the fiscal year 2000 audit and 5 the review of NextCard's 1 Q01 and 2Q01 financial results . Id. at 16. Flanagan gathered the 6 requested documents and gave them to Trauger for his review before they were produced to the 7 OCC . Id. According to Flanagan, Trauger with the assistance of Flanagan and others altered E&Y's 8 workpapers generated during the 2000 audit and the 1Q0I and 2Q01 reviews . Ex. 2 at 3-4 . 9 84 . For example, in Flanagan's presence and while reviewing a spreadsheet included i n 10 E&Y's 2000 audit workpapers concerning NextCard's securitization of loans, Trauger altered the I1 spreadsheet by adding a handwritten note of explanation to the top of the spreadsheet . Ex . 3, 16. 12 According to Flanagan, the text ofTrauger's note came from a separate memorandum that had been 13 included in E&Y's 1999 working papers . Id. To conceal the alteration, Trauger initialed but did not 14 date his handwritten notation . Id. Further, Trauger instructed Flanagan to photocopy his handwritten 15 notation and to cut and paste the text on all subsequent versions of the spreadsheet that appeared in 16 E&Y's workpapers in subsequent periods . Id. at ¶17 . After Flanagan made these changes, on 17 approximately October 22, 2001, Trauger and Flanagan personally delivered various documents to 18 the OCC, including the altered documents . Id. 85 . After NextCard issued its October 31, 2001 press release, nine lawsuits were file d 19 20 I against NextCard and various officers and directors between November 1, 2001 and December 4 , 21 12001 . None of the lawsuits named E&Y as a defendant . 22 86 . On November 2, 2001, another E&Y partner who was not a member of the NextCard 23 engagement team sent an email to Trauger after being consulted on the engagement that suggested, 24 among other things, that E&Y begin "`retrospective review procedures"' to determine whether 25 NextCard's loan loss allowances had been recorded in the correct reporting periods in 2001 . Ex. 3, 26 ¶26 . 27 87 . On November 11, 2001, Trauger sent an email to NextCard's CEO (Hashman), CF O 28 (Rigione) and controller that included various comments that were "'meant to mitigate risk given the CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -31 - 1 events which have occurred since the [October 31, 20011 press release went out"' and which 21' indicated Trauger had reviewed the allegations contained in the lawsuits filed against Next Card as a 3 result of the October 31, 2001 press release . Ex . 3, ¶27 . In fact, Trauger stated in the email that 4 "`from our perspective, the most troubling allegations in the shareholder suits relate to comments 5 like "the Company .. . purposely mischaracterized its true loan loss levels .""' Id. Trauger also noted 6 that he had spent "a fair amount of time" with NextCard's controller discussing the issue of whether 7 or not the change in the definition of fraud losses required by the OCC would require a restatement 8 of NextCard's financial statements from prior reporting or whether the change could be handled 9 prospectively, without a restatement . Id. Trauger also noted that he was aware of the change made 10 in 1Q01 of reclassifying non-payment defaults as fraud losses, and the minutes of NextCard's July 11 31, 2001 audit committee meeting note "`Mr . Trauger was comfortable with the company's decision 12 to categorize first payment defaults as fraud losses ."' Id., ¶J28, 30 . 13 88 . On November 11, 2001, Trauger also sent an email to Flanagan asking him to collec t 14 all of E&Y's workpapers from the 2000 audit and from the 1Q01 and 2Q01 quarterly reviews 15 relating to NextCard's allowance for loan losses and fraud losses . Ex . 3, ¶29 . Trauger wrote that 16 NextCard had been "`broadening its definition of fraud for some time (back to Q2 2000) and the In fact, E&Y had been aware of these changes as they occurred . Id. 17 changes are material ."' Id. 18 Flanagan forwarded the email to the audit manager, Mullen, the next day and asked him to collect 19 the documents that Trauger requested . Id. 20 89 . According to Flanagan, in November 2001, while the OCC examination was stil l 21 ongoing, Trauger told Flanagan that he wanted to review E&Y's work on NextCard's 2000 audit in 22 order to '"beef up"' what was in the working papers to make it appear that E&Y was "`right on the 23 mark"' all along . Id., T31 . Trauger also told Flanagan that he wanted to go back and make sure that 24 everything in the NextCard files would not be second guessed by "`some smart-ass lawyer"' in the 25 event the files were ever subpoenaed . Id. Trauger asked Flanagan to come in on a Saturday in 26 November 2001 to help him review NextCard's workpapers and also instructed Flanagan to research 27 the issue of how AWS files could be modified after the files had been archived in E&Y's AW S 28 database . Id. CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -32- 1 90 . On November 2, 2001, Mullen sent an email to Flanagan forwarding research done by 2 an E&Y staff accountant that informed Trauger and Flanagan that (1) the copy of archived 3 workpapers maintained on E&Y' s nationwide server could not be modified and (2) it was E&Y's 4 policy that additional documentation obtained after the archive of AWS files "`should be done in 5 hard copy and filed in a separate section of the hard copy working paper file."' Ex. 3, '32 . 6 However, the forwarded email also disclosed that "`in rare circumstances and with the approval of 7 the engagement partner,"' changes may be made to AWS files maintained on a local server and then 8 re-archived, deleting the previously archived AWS files . Id.,' 33 . The forwarded email also stated 9 that "`in cases of re-archiving, no record will be maintained of the original archive file ."' Id. In his 10 email to Flanagan and Trauger, Mullen commented on the attached research by writing, "`I am not 11 sure what we want to do . The 2000 workpapers are essentially frozen. I think we should discuss in 12 person."' Id. 13 91 . Trauger and Flanagan met at E&Y's San Francisco, California, offices on a Saturday 14 in November 2001 to alter working papers from the NextCard audit engagement . Ex . 3, ¶34 . 15 Flanagan used his laptop computer to access and review all the AWS files stored on E&Y's local 16 server related to E&Y's 2000 audit . Id. At Trauger's direction, Flanagan made changes to working 17 papers regarding NextCard's loan loss allowances and its securitization of receivables . Id. Trauger 18 also directed Flanagan to alter the date on his laptop computer so it would appear the changes to 19 various documents had been made at the time of E&Y's original work on the audit . Id., 35. 20 92. After Trauger and Flanagan altered various workpapers during the Saturday meeting 21 at E&Y's San Francisco, California, office, Trauger told Flanagan he wanted to review additional 22 NextCard files from E&Y's 2000 audit as well as working papers related to the quarterly reviews 23 performed for NextCard in 2001 . Id. Trauger told Flanagan to request Mullen's assistance to collect 24 the requested files and working papers . Id. 25 93 . During the evening of November 20, 2001, at E&Y's San Francisco offices , 26 Flanagan, Trauger and Mullen used Mullen's computer to access and alter AWS working paper s 27 from the 2000 audit and the 2001 quarterly reviews on the local server . Id., ¶36 . Flanagan explaine d 28 to Mullen how to change the clock on his computer to make it appear as though the alterations were CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -33- 1 made at the time the document was originally created . Id. During the meeting Trauger reviewed the 2 AWS files and wrote down the changes he wanted made to various documents and Mullen then 3 typed the changes Trauger wanted . Id. According to Flanagan the altered workpapers concerned 4 NextCard's loan loss allowances and NextCard's securitization of receivables . Id. 5 94 . On Wednesday, November 21, 2001, Mullen sent an e-mail to Flanagan attaching 6 copies of a "Summary Review Memorandum" and a memorandum analyzing NextCard's loan loss 7 allowances ("2000 loan loss memo") that were originally created as part of E&Y's 2000 audit of 8 NextCard . Id., ¶37 . In the email, Mullen wrote, "Here are the memos we discussed, sorry I could 9 not email them to you last night . .. . Let me know when you would like to sit down and discuss if 10 there are other items, I would like to delete the AWS for NXCD 2000 on my hard drive . Also there 11 is a back up disk in the 2000 workpapers we should remove ." Id . A chart attached to the Richards 12 Affidavit and reproduced below details the alterations and deletions made to the 2000 loan loss 13 memo . The reproduced chart shows that E&Y altered its workpapers to conceal their knowledge 14 ''. that NextCard had understated delinquencies and charge-offs and improperly reduced its loan los s 15 allowances . 16 1 2001 Version. . 17 18 19 20 21 22 23 24 25 26 27 28 "`In December 2000, NextCard began to apply a different accounting treatment for its delinquent loans . As stated above, the Version P d "'In December 2000, NextCard began to sel l delinquent loans prior to the time of charge off." ' Company began to charge off loans once they became more than 90 days delinquent . However, in order to reduce its allowance for loan losses, decrease its loan loss allowance expense, and clean its portfoli o for securitization purposes, the Company began to remove these accounts from it s portfolio ."' "`Reserves as a percentage of loans"' for NextCard at 12/31/00 : 4.61% "`Delinquencies as a percentage of loans"' for NextCard at 12/31/00 : 4.23% "`Charge-off rate"' for NextCard at 12/31/00: 4.99% "Cross reference in a chart comparing NextCard with Industry Ratios : `NextCard '"Reserves as a percentage of loans"' fo r NextCard at 12/31/00: 4.76% "`Delinquencies as a percentage of loans"' fo r NextCard at 12/31/00 : 3 .92% "`Charge-off rate"' for NextCard at 12131100 : 3.10% "Deleted " ratios for 9/30/00 have been calculated a t E.5 . NextCard ratios for 12/31/00 hav e been calculated at E7 .6 ."' "'Percentage of accounts 60 days and " Deleted " CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -34- 1 2 3 4 5 greater' for NextCard : December 31, 1999 : 1.36% September 30, 2000 : 3 .13% "`Net charge-offs as a percentage of "Deleted" average loans ( on-balance sheet)' for NextCard : December 31, 1999: 0.16% September 30, 2000 : 1.93 % t 6 . H1 nnnn . n A'1n/? l "`Net charge-off as a percentage of average loans (off-balance sheet)' for NextCard at "`Net charge-off as a percentage of average loans (off-balance sheet)' for NextCard at '" We have noted that the Company's average receivable life is approximately 8 mon ths. However, the lagged coverage periods as of year-end 2000 are less than the expected life of the receivables . Per discussion with the client, the short coverage periods are conservative given the fact that the client expects to securitize most of its loans in 2001 ."' "`We have noted that the Company's average receivable life is approximately seven months . As such, the lagged coverage periods as of year-end 2000 are equal to the expected life of the receivables. In addition, the Company has told us they plan to securitize approximately $300 million receivables in the first quarter of 2001 (i .e., no allowance would be needed to cover months after March 2001) . The Company also expects that their new collections process will increase their numbe r "`We have discussed with the client the fact that given the nature of the economy, there will need to be close monitoring in the 1st quarter 2001 to ensure that the reserve amounts are reasonable given shifts in the economy . Furthermore, since the client has reduced its roll rate percentages based on its implementation of rigorous collection policies, the impact of these policies will need to be checked at first quarter 2001 to ensure that these policies are effective and to assess if the client's loan loss reserv e "Deleted ." 7 9 10 11 12 r, ------L- 9I nnnn_ ) 1 rwl » 13 14 15 16 17 18 19 20 21 22 Ex. 3, 153. 95 . E&Y also altered and deleted references in their 1Q01 review workpapers tha t showed they knew NextCard was not establishing sufficient loan loss allowances . 23 24 25 Octoberr 25, 2001 Version "In the `Allowance for Loan Losses' Version Produced to OCC/SE C "In the same table, the recovery rate i s portion of the SRM, a table contains the characterized as : " following characterization of th e 26 Company's assumptions for its loan recovery rate :" 27 "`A ressive 28 "`Conservative "`Per review of the different scenarios being used for the reserve analysis, we "Deleted" CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -353S - have noted that the Company remains at the low end of the acceptable range for its reserves ."' "`There were several off-balance sheet "There were several off balance sheet securitizations that took place in the 1 securitizations that took place in the 1st quarter as indicated above . The gain on the quarter as indicated above . Many of the client's assumptions changed in booking sale/interest only strip of the valuation the gain on these securitizations . The [sic] assumptions used by the Company were as include the following :"' follows:" "[A column in table was deleted which reflected certain assumptions regarding xr---`/'+----_7) 7 `_ _----r .t_ .1___ - 7']/9 7 //)fl 1 ' Ex. 3, 62 . 9 96. E&Y also deleted all references in the workpapers showing their knowledge that 10 NextCard had improperly capitalized deferred loan acquisition costs in violation of GAAP . The I1 following chart summarizes the deletions made to the 3Q00 summary review memorandum relate d 12 to deferred loan acquisition costs. 13 July 2000 Version Version Produced to O C S E 14 15 16 "Under heading listing securitization issues to be addressed during year-end audit for 2000:" 18 "`Reversal of deferred acquisition costs pe r FAS 91 for receivables in the trust that hav e been sold through securitizations ." ' "Under heading listing securitization issues 19 to be addressed during year-end audit for 2000 : " 17 20 21 22 23 24 25 "Deleted" "Deleted " "`Reversal of capitalized transaction cost s for facilities that are taken off the balanc e sheet in relation to securitized loans ."' "One paragraph section with heading `Reversal of Deferred Acquisition Costs ."' "Two paragraph sections with heading `Reversal of Capitalized Transactio n Costs ."' "Deleted " "Deleted " Ex. 3, ¶56 . 26 97 . The following chart reproduced from the Richards Affidavit summarizes the 27 alterations and deletions made to the fiscal year 2000 Summary Review Memorandum related to 28 deferred loan acquisition costs . CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -36- 2 3 4 5 6 7 8 9 July 2001 Version Version Produced to D-CCISE C "`There is diversity in practice in the industry "`Industry practice with respect to DAC with respect to the treatment of DAC upo n [deferred acquisition costs] upon sale is securitization of balances with some mixed . However, most companies offset companies offsetting these amounts against th e these amounts against the gain on sale. As gain on sale . The Company like most of it s of December 31, 2000, no amounts were peers continues to account for DA C backed out of deferred acquisition costs for . We performed an analysis subsequent to securitization as only custome r securitized loans balances vs . the relationship is sold in a of the impact of these potential adjustments securitization . This is supported by EITF 92- 5 and noted that the amounts were immaterial to the financial statements . However, going and FAS 91 ."' forward the client will reverse these amount s as it securitizes its portfolio ."' "Deleted" "`Consistent practice among most other companies in the credit card industry is t o remove all capitalized debt issuance cost s related to off balance sheet securitizations , upon recognition of the gain on sale . (Bank 10 11 12 One does not follow this practice .)"' "'NextCard has retained all capitalized debt "[The first block of text remains unaltered] " issuance costs for its securitizations on it s balance sheet . Some contend that since the receivables and the corresponding debt "[The second block of text is deleted and th e following text is substituted in its place :]" facility for the receivables are sold an d 13 14 transferred off-balance sheet, the related capitalization of prepaid debt issuance costs should also be taken off the balance sheet and included as part of the transaction cost GAAP, however, provides that these cost s should be capitalized on a theoretical basis as the Company will still obtain benefits from th e securitized portfolio in terms of recognizin g 15 of the securitization ."' replenishment gains throughout the life of th e 16 "`Others however, contend that on a the facility are still associated with ongoing theoretical basis the Company will still benefits to the client . We concur with the obtain benefits from the securitized portfolio in terms of recognizing replenishment gains throughout the life of the securitization, and client's position that the capitalized deb t issuance costs have ongoing benefits and ar e properly stated at 12/31/00 . securitization, and therefore that the costs of 17 18 20 therefore that the costs of the facility are stil l associated with the ongoing benefits to th e client . We have accepted the client' s position that the capitalized debt issuanc e 21 properly stated at 12131/00 . We have 19 22 costs have ongoing benefits and these ar e indicated to the client that their practice i s not consistent with the majority of it s industry eers . " ' 23 24 25 26 27 Ex. 3, t55 . 98. In November 2001, Trauger also directed Flanagan to meet with the audit manager for the 2000 audit who had left E&Y in April 2001 . Id., ¶38 . Flanagan met with the former E&Y auditor outside E&Y's offices and had her copy handwritten notes that she had originally written on the securitization workpapers into a new version of the same document that had been altered b y 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -37- 1 Trauger . Id. Flanagan told the former E&Y auditor that the actions were appropriate because the 2 working paper was simply being "`recreated ."' Id. 3 99 . In short, as part of their fraudulent scheme, in November 2001, Trauger, Flanagan and 4 Mullen took numerous actions to cover up and conceal their knowledge that NextCard had reported 5 materially false and misleading financial results during the Class Period . 6 B. E&Y Withheld Information and Destroyed Information Subpoenaed by the OCC to Conceal the Prior Workpaper Alteration s 7 100 . On November 15, 2001, the OCC issued a prompt corrective action directive 8 requiring NextBank, inter alia, to file an acceptable capital restoration plan and to limit new credit 9 card loans to applicants with FICO scores above 680 . On December 31, 2001, the Company 10 submitted a capital restoration plan that conceded the Company would have to pursue a liquidation if 11 it was unable to find a buyer . (On October 31, 2001 the Company issued a press release disclosing 12 that NextCard had retained Goldman Sachs to pursue a sale of the Company .) On January 12, 2002, 13 the Company notified the OCC that it was not possible to prepare and submit a capital restoration 14 plan and instead submitted an asset disposition plan detailing the Company's plan to liquidate the 15 assets and liabilities of NextBank . That plan disclosed that the liquidation would not raise enough 16 money to retire in full the bank's existing and anticipated liabilities . 17 101, On February 7, 2002, the OCC closed NextBank and appointed the FDIC as receiver 18 after finding that the bank was operating in an unsafe and unsound manner and had experienced a 19 substantial dissipation of assets and earnings through unsafe and unsound practices . Ex. 7 . The 20 OCC also determined that the unsafe and unsound practices were likely to deplete all of the bank's 21 capital and that there was no reasonable prospect for the bank to become adequately capitalized 22 without federal assistance . Id. Four days later, the FDIC paid $525 million to NextBank depositors . 23 In its November 26, 2002 report on NextBank, the OIG estimated that NextBank's failure would cost 24 the FDIC between $300 and $350 million, making it the most costly failure in 2002 . 25 102. The failure of NextBank prompted investigations by the OCC, the FDIC and the SEC . 26 As part of its investigation, on March 1, 2002, the OCC sent a subpoena to E&Y in care of Trauger 27 that required the production of documents related to NextCard by March 25, 2002 . Ex . 3, 39 ; Ex, 2 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -38- 1 at 4 . The subpoena specifically requested E&Y to list any responsive documents that were 2 previously destroyed and to explain the reasons for the destruction of the documents . Ex . 3, ¶39 . 3 103 . In addition, the SEC sent a letter to an E&Y attorney on March 5, 2002 that stated the 4 SEC was conducting an investigation of NextCard and asking E&Y to preserve certain documents, 5 including all working papers prepared in connection with E&Y's audit work for NextCard in 1999, 6 2000 and 2001 . Ex . 3, ¶40 . 7 104 . On March 15, 2002, Trauger sent a letter to members of the NextCard engagement 8 team, including Flanagan, informing them of the OCC subpoena and the SEC's request to preserve 9 documents . Ex . 3, 40 . In the letter, Trauger stated that '" the scope of the subpoena is very broad 10 and includes all workpapers, desk/person files, and emails in your possession ."' Id. 11 105 . Trauger asked Flanagan to collect various NextCard documents responsive to the 12 subpoena. Ex . 3, ¶41 ; Ex . 2 at 4 . Flanagan requested members of the NextCard engagement team to 13 provide him with responsive documents . Ex . 2 at 4 . Flanagan received a zip disk of the former senior 14 auditor for the NextCard engagement which contained her electronic files for the 2000 NextCard 15 audit . Id. When Flanagan informed Trauger of the existence of the zip disk, Trauger told him that it 16 was not important and to get rid of it . Ex . 2 at 4 ; Ex . 3, ¶41 . Flanagan did not provide the zip disk to 17 the OCC but did not destroy it . Ex . 2 at 5 ; Ex . 3, T41 . The zip disk contains NextCard materials 18 prepared during the course of the 2000 audit . Ex . 3, ¶41 . 19 106 . Trauger also told Flanagan to review his computer and to delete any emails or files 20 which reflected the alterations they made to the NextCard audit . Ex . 2 at 4-5 ; Ex . 3, ¶41 . Flanagan 21 reviewed emails and files and deleted at least two items that would have reflected the alterations 22 made to the 2000 audit . Ex . 2 at 5 ; Ex . 3, x;41 . 23 107 . On April 5, 2002, E&Y also produced documents to the OCC in response to a 24 subpoena issued by the OCC on March 5, 2002 . Ex . 3, ¶42 . Included in the production were 25 documents that had been altered by Trauger, Flanagan and Mullen . Id. 26 108 . In approximately January 2003, E&Y personnel, including Trauger, met voluntarily 27 with SEC officials at the SEC's San Francisco, California, offices . Ex . 3, ¶44 . At the meeting, E&Y 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -39- 1 distributed binders containing NextCard working papers including some of the altered documents 2 that E&Y had previously produced to the OCC . Id. 3 109, On April 21, 2003, the SEC sent a subpoena to Trauger requiring him to appear for 4 investigative testimony and to produce documents related to NextCard . Ex. 3, $45. On April 30, 5 2003, Trauger provided testimony to the SEC, and while under oath, described the steps he took in 6 2002 to comply with the OCC subpoena . Id., ¶46 . Trauger testified that he undertook an extensive 7 search for all responsive documents and '"walked the halls for the people in San Francisco"' to mak e 8 sure that all responsive documents were collected in response to the OCC subpoena . Id. Trauger 9 concealed that he, Flanagan and Mullen had altered and destroyed documents in 2002 . Id. 10 C. Trauger and Flanagan Have Admitted E&Y's Participation in the Scheme to Defrau d 11 110 . As set forth above, Flanagan entered into a Plea Agreement with the United States 12 Attorney wherein he agreed that he corruptly obstructed an examination of NextCard by the OCC 13 and admitted that he and Trauger altered and deleted documents so that the OCC would conclud e 14 E&Y's audit was more soundly based than it actually was . Flanagan also admitted that he withheld 15 and destroyed documents responsive to the OCC's subpoena for the improper purpose of concealin g 16 I the prior alterations from the OCC . 17 111 . According to the Richards Affidavit, in June 2003, Trauger admitted to an E& Y 18 attorney that he made changes to certain NextCard working papers after the documents had been 19 finalized . Ex . 3, ¶47 . Trauger has been arrested and charged with corruptly obstructing the OCC's 20 examination of NextCard and knowingly concealing and covering up a false entry in a record, 21 document and tangible object related to the annual audits and quarterly reviews of the financial 22 statements of NextCard by E&Y with the intent to impede, obstruct and influence the investigatio n 23 [I of NextCard by the SEC . 24 11 VIII . E&Y's GAAS VIOLATION S 25 112 . An independent accountant that certifies a company's financial statements a s 26 11 complying with GAAP assumes a public responsibility transcending any employment relationshi p 27 11 with the client . The independent accountant performing this special function owes ultimat e 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -40- 1 allegiance to the corporation's creditors and stockholders, as well as the investing public . Thi s 2 "public watchdog" function demands that the accountant maintain total independence fr om the client 3 at all times and requires complete fidelity to the public trust . 4 113 . The SEC has repeatedly stressed the impo rt ance of meaningful audits being 5 performed by independent accountants so investors will have confidence in financial reporting . See 6 SEC Accounting Series Release No . 296 (Aug. 20, 1981) . SEC Regulation S-X,17 C .F .R. §§210, et 7 seq., requires public companies to issue audited financial statements that comply with GAAP . S Financial statements filed with the SEC that are not prepared in accordance with GAAP are 9 presumed to be misleading. 17 C .F .R . §210 .4-01(a)(1) . 10 114 . The SEC has stressed the importance of meaningful audits being performed b y 11 I independent accountants : 12 16 [T]he capital formation process depends in large part on the confidence of investors in financial reporting . An investor's willingness to commit his capital to an impersonal market is dependent on the availability of accurate, material and timely information regarding the corporations in which he has invested or proposes to invest . The quality of information disseminated in the securities markets and the continuing conviction of individual investors that such information is reliable are thus key to the formation and effective allocation of capital . Accordingly, the audit function must be meaningfully performed and the accountant's independence not compromised . 17 SEC Accounting Series Release No . 296 (Aug . 20, 1981) . As set forth above, E&Y's audit was not 18 meaningfully performed and its independence was compromised . 13 14 15 19 115 . The SEC also requires public companies to have their interim fi nancial statement s 20 reviewed by an independent auditor before they are filed with the SEC in the Company's quarterly 21 Report on Form 10-Q . 17 C .F .R . §210.10-01(d) . Thus, E&Y was required to, and did, review 22 NextCard's quarterly financial statements included in the Company's quarterly Reports on Form 10- 23 Q prior to the filing of the Report on Form 10-Q . This requirement was designed to enhance the 24 reliability and credibility of the quarterly financial statements . According to the SEC, E&Y had a 25 policy that required its clients to have reviews of their quarterly financial information as a condition 26 to E&Y's acceptance of the audit engagement . In conducting the review of NextCard's quarterly 27 financial statements, E&Y was required to use professional standards and procedures as established 28 by GAAS . GAAS, as approved and adopted by the American Institute of Certified Publi c CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -41- 1 Accountants ("AICPA"), relate to the conduct of individual audit engagements . Statements on 2 Auditing Standards (codified and referred to as "AU §_") are recognized by the AICPA as the 3 interpretation of GAAS . Regarding E&Y's quarterly reviews, AU §722 required E&Y to : (a) Identify types of potential material misstatements in NextCard' s interim 4 5 financial information and to consider the likelihood of their occurrence; 6 (b) Select inquiries and analytical procedures that would provide E &Y with a 7 basis for reporting whether material modifications should be made to NextCard 's financial 8 statements to conform with GAAP ; 9 (c) Have sufficient knowledge of NextCard's internal controls as it relates to the 10 preparation of the quarterly financial statements including knowledge of the control environment, 11 risk assessment, control activities, information and communication, and monitoring ; (d) Read NextCard's quarterly financial statements to consider whether th e 12 13 financial statements comply with GAAP ; 14 (e) Inquire whether there had been changes in NextCard's accounting practices ; 15 (f) Inquire about changes in NextCard's business activities ; 16 (g) Inquire about events subsequent to the date of the interim financia l 17 information that would have a material effect on the presentation of such information ; 18 19 (h) Modify the review procedures to take into consideration the results of auditing procedures applied during an audit conducted in accordance with GAAS ; 20 (i) Discuss with the appropriate level of management any matter that caused 21 E&Y to believe that the interim financial information, filed or to be filed with a specified regulatory 22 agency, is probable materially misstated as a result of the departure from GAAP ; {j) Inform NextCard' s audit committee if management does not respond 23 24 appropriately to E&Y' s communications ; and 25 26 (k) Inform the audit committee of any fraud or illegal acts ofwhich E&Y becam e aware . 27 116 . On their website, E&Y represents that it is a global leader in professional services 28 with the ability to implement a broad array of solutions in audit , tax, corporate finance, transactions, CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -42- 1 online security, enterprise risk management, valuation of intangibles and other critical business 2 performance issues . E&Y boasts it has the knowledge and technology resources, skills and 3 experience to offer clients the services they need, including auditing and accounting advice . E&Y 4 contends that it has tackled critical areas such as regulatory capital requirements, eroding margins, 5 measurement of risk and risk management systems . 6 117 . In fact, E&Y completely failed its public watchdog function and its failure wa s 7 knowing and deliberate . E&Y (1) knowingly issued a false and misleading audit opinion on 8 NextCard's fiscal year 2000 financial statements, (2) reviewed and approved NextCard's materially 9 false and misleading quarterly financial statements before they were filed with the SEC, (3) 10 subsequently altered, deleted and falsified information contained in the audit and review workpapers 11 to conceal its participation in the fraudulent scheme from the OCC and investors, (4) misled the SEC 12 in connection with its investigation of NextCard, and (5) withheld and destroyed documents 13 responsive to a subpoena issued by the OCC to E&Y in an effort to conceal their prior alterations, 14 deletions and falsifications . 15 118. GAAS, as set forth in AU §326 .25, Evaluation ofEvidential Matter, requires auditors 16 I to obtain sufficient and competent evidential matter through inspection, observation, inquiries, an d 17 confirmations to afford a reasonable basis for an opinion regarding the financial statements unde r 18 audit: 19 25 In evaluating evidential matter, the auditor considers whether specific audit objectives have been achieved . The independent auditor should be thorough in his or her search for evidential matter and unbiased in its evaluation. In designing audit procedures to obtain competent evidential matter, he or she should recognize the possibility that the financial statements may not be fairly presented in conformity with generally accepted accounting principles or a comprehensive basis of accounting other than generally accepted accounting principles . In developing his or her opinion, the auditor should consider relevant evidential matter regardless of whether it appears to corroborate or to contradict the assertions in the financial statements . To the extent the auditor remains in substantial doubt about any assertion of material significance, he or she must refrain from forming an opinion until he or she has obtained sufficient competent evidential matter to remove such substantial doubt, or the auditor must express a qualified opinion or a disclaimer of opinion . 26 119 . E&Y's responsibility, as NextCard's independent auditor, was to obtain "[s]ufficien t 27 competent evidential matter .. . to afford a reasonable basis for an opinion regarding the financia l 28 statements under audit" as to "the fairness with which they present, in all material respects, financia l 20 21 22 23 24 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -43- 1 position, results of operations, and its cash flows in conformity with generally accepted accounting 2 principles ." AU §§110, 150 . 3 120. In violation of GAAS, and contrary to the representations in its report on NextCard's 4 2000 financial statements, E&Y did not obtain sufficient competent evidential matter to support 5 NextCard's assertions regarding its income and assets for fiscal 2000, because much of the evidential 6 matter that E&Y gathered, as described above, directly contradicted NextCard's reported results . 7 121 . Given these factors, E&Y should have significantly expanded its audit procedures, 8 modified its reports to be either qualified or adverse and/or considered withdrawing from the 9 engagement . Nonetheless, E&Y issued an unqualified opinion in January 2001, falsely representing 10 that NextCard's financial statements were presented in conformity with GAAP and that its audits 11 had been conducted in conformity with GAAS . 12 122 . In addition, the alteration, destruction and falsification of the audit and review 13 workpapers violated professional auditing standards governing the creation and retention of 14 workpapers as well as those establishing the standards for ethical conduct by auditors . AU §339 15 addresses the preparation and maintenance of workpapers . AU §339.01 states that the information 16 contained in working papers constitutes the principal record of the work that the auditor has done 17 and the conclusions he has reached concerning significant matters . AU §339 .0 8 requires the auditor 18 to "adopt reasonable procedures for safe custody of his working papers and retain them for a period 19 sufficient to satisfy any pertinent legal requirements of records retention . " 20 123 . The AICPA Code of Professional Conduct, specifically, ET §§51-54 and 56, provide 21 additional professional standards for auditors . These sections require a high level of professional 22 ethics and integrity from public accountants . 23 124. E&Y violated the foregoing GAAS provisions and the AICPA Code of Professional 24 Conduct by their alteration, destruction and falsification of the NextCard audit and review 25 workpapers. 26 125 . Due to E&Y's false statements and failure to identify and modify its reports to 27 identify NextCard's false financial reporting, E&Y also violated the following GAAS standards : 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -44- 1 2 3 4 5 6 7 8 (a) The first general standard is that the audit should be performed by persons having adequate technical training and proficiency as auditors ; (b) The second general standard is that the auditors should maintain an independence in mental attitude in all matters relating to the engagement ; (c) The third general standard is that due professional care is to be exercised in the performance of the audit and the preparation of the report ; (d) The first standard of field work is that the audit is to be adequately planned and that assistants should be properly supervised ; 9 (e) The second standard of field work is that the auditor should obtain a sufficient 10 understanding o f internal controls so as to plan the audit and determine the nature, timing and extent 11 of tests to be performed ; 12 (f) The third standard of field work is that sufficient competent evidential matter 13 is to be obtained to afford a reasonable basis for an opinion on the financial statements under audit ; 14 (g) The first standard of reporting is that the report state whether the financial 15 16 17 18 19 20 statements are presented in accordance with GAAP ; (h) The second standard of reporting is that the report shall identify circumstances in which GAAP has not been consistently observed ; (i) The third standard of reporting is that informative disclosures are regarded as reasonably adequate unless otherwise stated in the report ; and (j) The fourth standard of reporting is that the report shall contain an expression 21 of opinion or the reasons why an opinion cannot be expressed . 22 IX. GAAP VIOLATION S 23 126 . From its audits and reviews, E&Y knew that NextCard violated GAAP and SEC rules 24 by failing to properly report the value of its loans and accrued finance charges to reflect the large 25 amounts of uncoIlectible assets in NextCard's balance sheet. 26 127 . NextCard reported the following financial results for 2000 and 2001 : 27 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -45- 03/31 /00 06/30 /00 09/30100 12131/00 03/31101 06/30/0 1 Net Loss ($17 .7) M ($24.5) M ($20 .3) M ($19 .4) M ($16 .6) M ($14 .4) M Loss Per Share ($0 .34) ($0 .46) ($0.38) ($0 .37) ($0 .31) ($0 .27 ) Allowance for Loan Losses 2.84% 3.16% 3.9% 3.16% 5 .08% 6.10% I 2 3 4 5 6 NextCard included these "reported" results in press releases and in Repo rts on Form 10 -Qs that were 7 reviewed and approved by E&Y prior to being filed with the SEC . 8 128 . These financial statements and the statements about them were false and misleading, 9 10 as such financial information was not prepared in conformity with GAAP, nor was the financial 1 1 information a fair presentation of the Company's operations due to the Company ' s improper accounting for its investment in NextBank, in violation of GAAP and SEC rules . 12 129 . GAAP are those pri nciples recognized by the accounting profession as the 13 14 conventions , rules and procedures necessary to defi ne accepted accounting practice at a particular 15 time . Regulation S-X (17 C .F .R . §210 .4-01 ( a)(1)) states that fi nancial statements filed with the SEC 16 which are not prepared in compliance with GAAP are presumed to be misleading and inaccurate . Regulation S-X requires that interim fi nancial statements must also comply with GAAP, with the 17 18 exception that inte rim financial statements need not include disclosure which would be duplicative 19 of disclosures accompanying annual financial statements . 17 C .F .R . §210.10-01(a) . 20 130 . According to GAAP, as set forth in Statement of Financial Accounting Standards 21 ("SFAS") No . 114, Accounting by Creditors for Impairment of a Loan, a loan is impaired when it is probable that a creditor will be unable to collect all amounts under contract . SFAS No . 114, ¶8 22 (amended by SFAS No . 118) . GAAP, as descri bed by FASB Statement of Concepts No . 5, requires 23 24 that a loss be recorded for assets where expected benefits of an asset have been eliminated . 131, During the Class Period, NextCard failed to record adequate reserves for uncollectible 25 26 loans and accrued finance charges even as its ri sk of non-recove ry increased . Because of 27 NextCard' s extension of credit through the Internet and its lack of history with its customers, it 28 needed to use conse rv ative estimates when valuing its extremely risky po rtfolio of credit card loan CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -46- 1 receivables and interest receivables . During the Class Period, it was experiencing increasing 2 delinquencies and charge-offs, with charge-offs increasing to $13 .2 million in the first six months of 3 2001 from $4 .4 million in the first six months of 2000 . 4 132 . Ultimately, NextCard substantially increased loan loss reserves from $31 million on 5 June 30, 2001 to $71 .6 million on September 30, 2001 . The Company also has written off $5 .6 6 million for uncollectible accrued finance charges and fees and reclassified fraud losses as credit 7 losses. NextBank has also written off $35 .7 million of improperly capitalized acquisition costs . 8 GAAP, SFAS No . 91, required NextBank to expense the loan acquisition costs . The Company also 9 overstated earnings by failing to write down its retained interest in securitized loans . GAAP (SFAS 10 No . 115) required NextCard to write down the Company's retained interest . After the Class Period, 11 investors learned that the OCC required the Company to write down its retained interest by $22 12 million. 13 133 . Due to these accounting improprieties, the Company presented its financial results 14 and statements in a manner which violated GAAP, including the following fundamental accounting 15 principles : 16 (a) The principle that interim financial reporting should be based upon the same 17 accounting principles and practices used to prepare annual financial statements was violated 18 (Accounting Principles Board Opinion ("APB") No . 28, ¶10) ; 19 (b) The principle that financial reporting should provide information that is useful 20 to present and potential investors and creditors and other users in making rational investment, credit 21 and similar decisions was violated (FASB Statement of Concepts No . 1, ¶34) ; 22 (c) The principle that financial reporting should provide information about the 23 economic resources of an enterprise, the claims to those resources, and effects of transactions, events 24 and circumstances that change resources and claims to those resources was violated (FASB 25 Statement of Concepts No . 1, ¶40) ; 26 (d) The principle that financial reporting should provide information about how 27 management of an enterprise has discharged its stewardship responsibility to owners (stockholders) 28 for the use of enterprise resources entrusted to it was violated . To the extent that management offers CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -47- securities of the enterprise to the public, it voluntarily accepts wider responsibilities for accountability to prospective investors and to the public in general (FASB Statement of Concept s I No . 1, ¶50); (e) The principle that financial reporting should provide information about an enterprise's financial performance during a period was violated . Investors and creditors often use information about the past to help in assessing the prospects of an enterprise . Thus, although 7 investment and credit decisions reflect investors' expectations about future enterp rise performance, 8 those expectations are commonly based at least partly on evaluations of past enterprise performance 9 (FASB Statement of Concepts No. 1, ¶42) ; 10 (f) The pri nciple that financial repo rting should be reliable in that it represents 11 what it purports to represent was violated . That information should be reliable as well as relevant i s 12 a notion that is central to accounting (FASB Statement of Concepts No . 2, ¶¶158-59) ; 13 (g) The principle of completeness, which means that nothing is left out of th e 14 information that may be necessary to insure that it validly represents underlying events and 15 conditions was violated (FASB Statement of Concepts No . 2, ¶79); an d 16 (h) The principle that conservatism be used as a prudent reaction to uncertainty t o 17 I try to ensure that uncertainties and risks inherent in business situations are adequately considere d 18 was violated . The best way to avoid injury to investors is to try to ensure that what is reported 19 represents what it purports to represent (FASB Statement of Concepts No . 2, ¶¶95, 97) . 20 134 . Further, the undisclosed adverse information concealed by defendants during the 21 Class Period is the type of information which, because of SEC regulations, regulations of th e 22 national stock exchanges and customary business practice, is expected by investors and securities 23 analysts to be disclosed and is known by corporate officials and their legal and financial advisors to 24 be the type of information which is expected to be and must be disclosed . 25 26 27 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -48- 1 X. FALSE AND MISLEADING STATEMENTS DURING THE CLASS PERIO D 2 A. False and Misleading Statements Regarding NextCard' s 1Q00 Results 3 135 . False Statement : On April 19, 2000 NextCard issued a press release announcing the 4 Company's financial results for 1 Q00 . Those financial results were repeated to the market in the S Company's Report on Form 10-Q which was reviewed by E&Y prior to being filed with the SEC on 6 May 15, 2000 . NextCard reported a provision for loan losses expense of $8 .6 million, net interest 7 income after provision for loan losses of $565,000 and a net loss of $17 .7 million . In addition, 8 NextCard reported that delinquent loans were $11 .7 million, or 1 .82% of managed loans and that 9 charge-offs were $2 .5 million or 1 .93% of average managed loans . 10 136 . Reasons Why and E&Y's Knowledge of Why NextCard's Reported Financial Results 11 Were Materially False and Misleading : E&Y knew the financial results reported byNextCard were 12 materially false and misleading for the reasons set forth in ¶'133-81 . Specifically, 13 (a) E&Y knew that the loan loss provision expense was understated, that net 14 interest income after provision for loan losses was overstated and that the net loss was understate d 15 due to the Company's accounting improprieties, i .e., failing to establish sufficient loan loss 16 allowances and improperly capitalizing loan acquisition costs ; 17 (b) E&Y also knew that NextCard materially understated the level of delinquen t 18 loans and charge-offs by improperly classifying credit losses as fraud losses ; 19 (c) At March 31, 2000 NextBank reported risk based capital of $82 .075 million, 20 risk weighted assets of $696 .3 million and a risk based capital ratio of 11 .79% . E&Y knew risk 21 22 based capital was overstated because of the failure to establish sufficient loan loss allowances an d the improper capitalization of credit card acquisition costs . E&Y knew risk weighted assets were 23 understated by $300 million because NextBank improperly excluded $300 million of loans sold that 24 did not qualify for low level recourse treatment . As reported by the OCC, they did not qualify for 25 26 low level recourse treatment because the Company was buying back certain loans ; and 27 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -49- 1 (d) E&Y's knowledge is also shown by their alteration, falsification and 2 destruction of their audit and review workpapers after E&Y knew the OCC had challenged E&Y's 3 audit procedures and requested E&Y's audit and review workpapers . 4 B. False and Misleading Statements Regarding NextCard's 2Q00 Results 5 137 . False Statement : On July 27, 2000 NextCard issued a press release announcing the 6 Company's financial results for 2Q00 . Those financial results were repeated to the market in the 7 Company's Report on Form 10-Q which was reviewed by E&Y prior to being filed with the SEC on 8 August 14, 2000 . NextCard reported a provision for loan losses expense of $9 .6 million, net interest 9 income after provision for loan losses of $158,000 and a net loss of $24 .5 million. In addition , 10 NextCard reported that delinquent loans were $22 .3 million, or 2 .68% of managed loans and tha t 11 charge-offs were $4 .1 million or 2 .21% of average managed loans . 12 138 . Reasons )n and E&Y's Knowledge of Why the NextCard's Reported Financial 13 Results Were Materially False and Misleading : E&Y knew that the financial results reported by 14 NextCard were materially false and misleading for the reasons set forth in ¶ (33-81 . Specifically, 15 (a) E&Y knew that the loan loss provision expense was understated, that net 16 interest income after provision for loan losses was overstated and that the net loss was understated 17 due to the Company's accounting improprieties, i.e., failing to establish sufficient loan loss 18 allowances and improperly capitalizing loan acquisition costs ; (b) E&Y also knew that NextCard materially understated the level of delinquen t 19 20 loans and charge-offs by improperly classifying credit losses as fraud losses ; 21 (c) In its SEC Report on Form 10-Q and Call Report for 2Q00, NextBan k 22 reported risk based capital of $109 .9 million, risk weighted assets of $897 million and a risk based 23 capital ratio of 12 .26%. E&Y knew risk based capital was overstated because of the failure t o 24 establish sufficient loan loss allowances and the improper capitalization of credit card acquisition 25 costs . E&Y knew risk weighted assets were understated by $300 million because NextBank 26 improperly excluded $300 million of loans sold that did not qualify for low level recourse treatment . 27 They did not qualify for low level recourse treatment because the Company was buying back certai n 28 loans ; and CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -50- I (d) E&Y's knowledge is also shown by their alteration, falsification and 2 destruction of their audit and review workpapers after E&Y knew the OCC had challenged E&Y's 3 audit procedures and requested E&Y's audit and review workpapers . 4 C. False and Misleading Statements Regarding NextCard' s 3Q00 Results 5 139 . False Statement : On October 25, 2000 NextCard issued a press release announcing 6 the Company's financial results for 3Q00 . Those financial results were repeated to the market in the 7 Company's Report on Form 10-Q which was reviewed by E&Y prior to being filed with the SEC on 8 November 14, 2000 . NextCard reported a provision for loan losses expense of $16 .1 million, net 9 interest income after provision for loan losses of negative $3 .5 million and a net loss of $20 .3 10 million . In addition, NextCard reported that delinquent loans were $36 .1 million, or 3 .3% of 11 managed loans and that charge-offs were $6 .4 million or 2 .67% of average managed loans . 12 140 . Reasons Why and E&Y's Knowledge of Why the NextCard's Reported Financial 13 Results Were Materially False and Misleading : E&Y knew the financial results reported by 14 NextCard were materially false and misleading for the reasons set forth in ¶ 33-81 . Specifically, 15 (a) E&Y knew that the loan loss provision expense was understated, that net 16 interest income after provision for loan losses was understated and that the net loss was understated 17 due to the Company's accounting improprieties, i.e., failing to establish sufficient loan loss 18 allowances and improperly capitalizing loan acquisition costs . Indeed, E&Y deleted all references in 19 the summary review memorandum prepared during its review of NextCard's 3Q00 financial 20 statements that showed E&Y knew NextCard's capitalization of loan acquisition costs violated 21 GAAP (SFAS No . 91) ; 22 (b) E&Y also knew that NextCard materially understated the level of delinquent 23 loans and charge-offs by improperly classifying credit losses as fraud losses ; 24 (c) In its SEC Report on Form 10-Q and Call Report for 3Q00, NextBank 25 reported risk based capital of $135 .5 million, risk weighted assets of $1 .2 billion and a risk based 26 capital ratio of 11 .37% . E&Y knew risk based capital was overstated because of the failure to 27 establish sufficient loan loss allowances and the improper capitalization of credit card acquisition 28 costs . E&Y knew risk weighted assets were understated by $520 million because NextBank CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -51- improperly excluded $520 million of loans sold that did not qualify for low level recourse treatment . 2 They did not qualify for low level recourse treatment because the Company was buying back certai n 3 loans ; and 4 (d) E&Y's knowledge is also shown by their alteration, falsification and 5 destruction of their audit and review workpapers after E&Y knew the OCC had challenged E&Y' s 6 audit procedures and requested E&Y's audit and review workpapers . 7 D. False and Misleading Statements Regarding NextCard 's 4Q00 and Fiscal Year 2000 Results 8 141 . False Statement : On January 24, 2001 NextCard issued a press release announcing the 9 Company's financial results for 4Q00 and fiscal year 2000 . Those financial results were repeated to 10 the market in the Company's Report on Form 10-K filed with the SEC on April 2, 2001 . Included in 11 the Report on Form 10-K was E&Y's January 23, 2001 audit opinion that represented NextCard's 12 financial results conformed with GAAP and that E&Y conducted its audit in accordance wit h 13 GAAS . NextCard reported a provision for loan losses expense of $22 .8 million, net interest income 14 after provision for loan losses of negative $10 .1 million and a net loss of $19 .4 million . In addition, 15 NextCard reported that delinquent loans were $51 .4 million, or 3 .92% of managed loans and that 16 charge-offs were $9 .3 million or 3 .10% of average managed loans . For the year ending December 17 31, 2000, NextCard reported a provision for loan loss expense of $57 .1 million, net interest income 18 after provision for loan losses of $negative $12 .9 million and a net loss of $81 .9 million . In addition, 19 NextCard reported that delinquent loans were $51 .4 million or 3 .92% of managed loans and that 20 charge-offs were $22 .4 million or 2 .62% of average managed loans . 21 142 . Reasons Why and E&Y's Knowledge of Why the NextCard's Reported Financia l 22 I Results and E&Y's Janua 31, 2001 Audit Opinion Were Materially False and Misleadin : E&Y 23 knew its audit opinion and the financial results reported by NextCard were materially false an d 24 misleading for the reasons set forth in ¶1133-81 . Specifically, 25 (a) E&Y knew NextCard's fiscal year 2000 financial statements did not compl y 26 I with GAAP as E&Y represented in its January 23, 2001 audit opinion . E&Y knew that the loan los s 27 provision expense was understated, that net interest income after the provision for loan losses wa s 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -52- 1 overstated and that the net loss was understated due to the Company's accounting improprieties . 2 E&Y knew that NextCard had improperly reduced the charge-off rate that was used to determine the 3 loan loss provision expense by improperly classifying credit losses as fraud losses, improperly 4 selling delinquent loans before they had to be charged off and by reducing the charge-off rate based 5 on an unproven and purportedly newly implemented collection policy . 6 (b) E&Y also knew that the Company's net loss was understated due to the 7 Company's improper practice of capitalizing loan acquisition costs . In fact, E&Y deleted all 8 references in the summary review memorandum prepared during its review of NextCard's 3Q00 9 financial statements that showed E&Y knew NextCard's capitalization of loan acquisition costs 10 violated GAAP (SFAS No . 91) . E&Y also deleted the references in its fiscal year 2000 audit 11 workpapers that disclosed the practice was inconsistent with the majority of its industry peers . 12 (c) E&Y also knew that the level of delinquencies and charge-offs reported by 13 NextCard were substantially understated and contrary to the actual levels included in E&Y's audit 14 workpapers . Indeed, E&Y altered its fiscal year 2000 workpapers after they were requested by the 15 OCC and changed the level of delinquencies and charge-offs to match the false amounts reported by 16 NextCard . E&Y then destroyed the original workpapers to coverup and conceal their knowledge of 17 and participation in the fraud; 18 (d) Based on the above, E&Y knew the January 23, 2001 audit opinion was 19 materially false and misleading . Indeed, E&Y altered, destroyed and falsified their audit working 20 papers to conceal their knowledge that NextCard was reporting materially false and misleading 21 financial results . 22 (e) In its SEC Report on Form 10-K and Call Report for 4Q00, NextBank 23 reported risk based capital of $187 million, risk weighted assets of $1 .2 billion and a risk based 24 capital ratio of 15 .73%. E&Y knew risk based capital was overstated because of the failure to 25 establish sufficient loan loss allowances and the improper capitalization of credit card acquisition 26 costs . E&Y knew risk weighted assets were understated by $762 million because NextBank 27 improperly excluded $762 million of loans sold that did not qualify for low level recourse treatment . 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -53- { 1 They did not qualify for low level recourse treatment because the Company was buying back certain 2 [ loans . 3 E. False and Misleading Statements Regarding NextCard's 1Q01 Results 4 143 . False Statem ent: On April 25, 2001 NextCard issued a press release announcing the 5 Company's financial results for I Q01 . Those financial results were repeated to the market in the 6 Company's Report on Form 10-Q which was reviewed by E&Y prior to being filed with the SEC on 7 May 15, 2001 . NextCard reported a provision for loan losses expense of $20 .0 million, net interest 8 income after provision for loan losses of negative $13 .1 million and a net loss of $16 .6 million. In 9 addition, NextCard reported that delinquent loans were $75 .7 million, or 4.75% of managed loans 10 and that charge-offs were $14 .7 million or 3 .99% of average managed loans . 11 144 . Reasons Why and E&Y's Knowledge of Why the NextCard' s Reported Financial 12 Results Were Materially False and Misleading : E&Y knew the financial results reported b y 13 [ NextCard were materially false and misleading for the reasons set forth in ¶¶33-81 . Specifically, 14 (a) E&Y knew NextCard' s 1 Q01 fi nancial statements did not comply with GAAP 15 as represented in the Report on Form I O-Q . E&Y knew that the loan loss provision expense was 16 understated, that net interest income after the provision for loan losses was overstated and that the 17 net loss was understated due to the Company's accounting improprieties . E&Y knew that NextCard 18 had improperly reduced the charge-off rate that was used to determine the loan loss provision 19 expense by improperly classifying credit losses as fraud losses, improperly selling delinquent loans 20 before they had to be charged off and by reducing the charge-off rate based on an unproven and 21 purportedly newly implemented collection policy . In fact, E&Y's 1 Q01 summary review 22 memorandum originally stated that NextCard's assumptions about the loan recovery rate were 23 "aggressive" but changed the workpaper to state that the assumption were "conservative" when the 24 OCC requested the workpapers . In addition, E&Y deleted a reference in the I Q01 summary review 25 memorandum that stated NextCard's loan loss reserves were at the low end of the acceptable range 26 for reserves ; 27 (b) E&Y also knew that the Company's net loss was understated due to the 28 Company's improper practice of capitalizing loan acquisition costs . In fact, E&Y deleted all CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -54- 1 references in the summary review memorandum prepared during its review of NextCard's 3Q00 2 financial statements that showed E&Y knew NextCard's capitalization of loan acquisition costs 3 violated GAAP (SFAS No. 91) . E&Y also deleted the references in its fiscal year 2000 audit 4 workpapers that disclosed the practice was inconsistent with the majority of its industry peers ; and 5 (c) In its SEC Report on Form 10-Q and Call Report for 1Q01, NextBank 6 reported a risk based capital of $188 million, risk weighted assets of $1 .5 billion and a risk based 7 capital ratio of 12 .6% . E&Y knew risk based capital was overstated because of the failure to 8 establish sufficient loan loss allowances and the improper capitalization of credit card acquisition 9 costs . E&Y knew risk weighted assets were understated by $1 .2 billion because NextBank 10 improperly excluded $1 .2 billion of loans sold that did not qualify for low level recourse treatment . 11 They did not qualify for low level recourse treatment because the Company was buying back certain 12 loans . 13 F. False and Misleading Statements Regarding NextCard's 2Q01 Financial Results 14 145 . False Statement : On July 25, 2001 NextCard issued a press release announcing the 15 Company's financial results for 2Q01 . Those financial results were repeated to the market in the 16 Company's Report on Form 10-Q which was reviewed by E&Y prior to being filed with the SEC on 17 August 14, 2001 . NextCard reported a provision for loan losses expense of $18 .5 million, net 18 interest income after provision for loan losses of negative $11 .4 million and a net loss of $14 .4 19 million. In addition, NextCard reported that delinquent loans were $94 .0 million, or 5 .25% of 20 managed loans and that charge-offs were $20 .7 million or 4 .92% of average managed loans . 21 146 . Reasons l and E&Y's Knowledge of Why the NextCard's Reported Financial 22 Results Were Materially False and Misleading : E&Y knew the financial results reported by 23 NextCard were materially false and misleading for the reasons set forth in ¶x[33-81 . Specifically, 24 (a) E&Y knew NextCard's 2Q01 financial statements did not comply with GAAP 25 as represented in the Report on Form 10-Q . E&Y knew that the loan loss provision expense was 26 understated, that net interest income after the provision for loan losses was overstated and that the 27 28 net loss was understated due to the Company's accounting improprieties . E&Y knew that NextCard CONNSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -55- 1 had improperly reduced the charge-off rate that was used to determine the loan loss provision 2 expense by improperly classifying credit losses as fraud losses, improperly selling delinquent loans 3 before they had to be charged off and by reducing the charge-off rate based on an unproven and 4 purportedly newly implemented collection policy . In fact, E&Y's I Q01 summary review 5 memorandum originally stated that NextCard's assumptions about the loan recovery rate were 6 "aggressive" but changed the workpaper to state that the assumption were "conservative" when the 7 OCC requested the workpapers . In addition, E&Y deleted a reference in the 1Q01 summary review 8 memorandum that stated NextCard's Ioan loss reserves were at the low end of the acceptable range 9 for reserves . E&Y also significantly altered the 2Q01 summary review memorandum to conceal its 10 knowledge that NextCard's financial results were not reported in accordance with GAAP ; 11 (b) E&Y also knew that the Company's net loss was understated due to the 12 Company's improper practice of capitalizing loan acquisition costs . In fact, E&Y deleted all 13 references in the summary review memorandum prepared during its review of NextCard's 3Q00 14 financial statements that showed E&Y knew NextCard's capitalization of loan acquisition costs 15 violated GAAP (SFAS No . 91) . E&Y also deleted the references in its fiscal year 2000 audit 16 workpapers that disclosed the practice was inconsistent with the majority of its industry peers ; and 17 (c) In its SEC Report on Form 10-Q and Call Report for 2Q01, NextBank IS reported risk based capital of $187 .2 million, risk weighted assets of $1 .1 billion and a risk based 19 capital ratio of 17 .35% . E&Y knew risk based capital was overstated because of the failure to 20 establish sufficient loan loss allowances and the improper capitalization of credit card acquisition 21 costs . E&Y knew risk weighted assets were understated by $1 .2 billion because NextBank 22 improperly excluded $1 .2 billion of loans sold that did not qualify for low level recourse treatment . 23 X1 . CLASS ACTION ALLEGATION S 24 147. This is a class action on behalf of purchasers of NextCard publicly traded securities 25 during the Class Period (the "Class") . Excluded from the class are officers and directors of the 26 Company, the NextCard defendants and E&Y, as well as their families and affiliates . Class 27 members are so numerous that joinder of them is impracticable . 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -56- 1 148 . Common questions of law and fact predominate and include whether defendant : 2 (i) violated the Exchange Act; (ii) omitted and/or misrepresented material facts ; (iii) knew or 3 recklessly disregarded that their statements were false; and (iv) artificially inflated the prices of 4 NextCard's publicly traded securities and the extent of and appropriate measure of damages . 5 149 . Plaintiffs' claims are typical of those of the class . Prosecution of individual actions 6 would create a risk of inconsistent adjudications . Plaintiffs will adequately protect the interests of 7 the Class . A class action is superior to other available methods for the fair and efficient adjudication 8 of this controversy . 9 XII . COUNT I 10 VIOLATIONS OF SECTION 10(b) OF THE EXCHANGE ACT AND RULE 10b-5 PROMULGATED THEREUNDER AGAINST E&Y 11 150 . Plaintiffs repeat and reallege each of the allegations set forth in the foregoing 12 paragraphs . This Count is brought pursuant to § 10(b) of the Exchange Act, and Rule 1 Ob-5(a)-(c) 13 promulgated thereunder, on behalf of all purchasers of NextCard Securities stock on the open market 14 during the Class Period . 15 151 . Throughout the Class Period, E&Y, by the use and means of instrumentalities of 16 interstate commerce and/or of the mails, made or substantially participated in the making of false 17 and misleading statements and omissions, all of which caused the market price ofNextCard common 18 stock to be artificially inflated throughout the Class Period . As detailed herein, defendant E&Y's 19 false and misleading statements during the Class Period included the following : 20 (a) The statement in NextCard's 2000 Report on Form 10-K filed with the SEC 21 on April 2, 2001, incorporating with permission E&Y's clean audit opinion stating that E&Y had 22 audited NextCard's consolidated balance sheets in accordance with GAAS and that, based on its 23 24 examination, the financial statements presented fairly, in all material respects, NextCard's 1 consolidated financial position . 25 26 152 . In addition to making the above false statement, defendant E&Y substantially participated in making and approved of the false statements contained in NextCard's quarterly 27 Reports on Form 10-Q, which were filed with the SEC on May 15, 2000, August 14, 2000, 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -57- 1 November 14, 2000, May 15, 2001 and August 14, 2001, stating that the quarterly financial 2 statements and information had been prepared in accordance with GAAP and SEC rules and 3 regulations . 4 153 . In addition to making and substantially participating in making the above false 5 statements, defendant E&Y employed a device, scheme or artifice to defraud and engaged in acts, 6 practices and a course of business that operated as a fraud or deceit upon sellers or purchasers of 7 NextCard securities, as described above. 8 154 . E&Y is vicariously liable for the acts and omissions of its partners and employees, 9 including Trauger, Flanagan and Mullen, and their acts as complained of herein, were committed 10 within the scope, and in furtherance of, their positions at E&Y . 11 155 . Defendant E&Y acted with scienter throughout the Class Period, in that they knew or 12 were deliberately reckless in not knowing of the misrepresentations and omissions of material facts, 13 and of the course of business or device, scheme or artifice that operated as a fraud on sellers or 14 purchasers of NextCard securities, as described above . 15 156 . As a result of these deceptive practices and false and misleading statements and 16 omissions, the market price of NextCard stock was artificially inflated during the Class Period . In 17 ignorance of the false and misleading nature of the representations and omissions described above 18 and the deceptive and manipulative devices employed by the defendants, plaintiffs and the other 19 members of the Class, in reliance on either the integrity of the market or directly on the statements 20 and reports of defendants, purchased NextCard securities at artificially inflated prices . 21 157 . Had plaintiffs and the other members of the Class known of the material adverse 22 information not disclosed by defendants, or been aware of the truth behind defendants' material 23 misstatements, they would not have purchased NextCard common stock at artificially inflated prices . 24 158 . By virtue of the foregoing, E&Y have violated § 10(b) of the Exchange Act and Rule 25 lOb-5(a)-(c) promulgated thereunder . 26 159. Class members were damaged as they paid artificially inflated prices for NextCard's 27 publicly traded securities in reliance on the integrity of the market. 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -58- PRAYER FOR RELIE F 1 1 2 3 4 5 6 7 WHEREFORE, plaintiffs, on behalf of themselves and the class, pray for judgment as follows: A. Declaring this action to be a class action properly maintained pursuant to Rule 23 of the Fed. R. Civ . P.; B . Awarding plaintiffs and other members of the class damages together with interes t thereon ; 8 C . Awarding plaintiffs and other members of the class costs and expenses of this 9 litigation, including reasonable attorneys' fees, accountants' fees and experts' fees and other costs 10 11 12 and disbursements ; an d D . Awarding plaintiffs and other members of the class such equitable/injunctive or other and further relief as may be just and proper under the circumstances . JURY DEMAND 13 14 Plaintiffs demand a tri al by jury. 15 J DATED: October 30, 2003 16 ''. 17 MILBERG WEISS BERSHAD HYNES & LERACH LLP JEFFREY W . LAWRENCE CHRISTOPHER P . SEEFER 18 19 REY W . LAWRENCE 20 21 22 23 24 25 26 100 Pine Street , Suite 260 0 San Francisco , CA 94111 Telephone : 415/288-4545 415/288-4534 (fax) MILBERG WEISS BERSHAD HYNES & LERACH LLP WILLIAM S . LERACH 401 B Street, Suite 1700 San Diego , CA 92101 Telephone : 619/231-1058 619/231-7423 (fax ) 27 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -59- 1 BERNSTEIN LITOWITZ BERGER & GROSSMANN LLP ALAN SCHULMAN 12544 High Bluff Drive , Suite 150 San Diego , CA 9213 0 Telephone : 858/793-0070 858/793-0323 (fax) 2 3 4 5 Attorneys for Plaintiffs 6 I T :\P eadingsSF NextCard\CPT_againstE&Y .doc 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 4 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FO R VIOLATIONS OF FEDERAL SECURITIES LAWS - -60- 1 2 3 CERTIFICATION OF INTERESTED ENTITIES OR PERSON S Pursuant to Civil L .R. 3-16, the undersigned certifies that as of this date , other than the named parties, there is no such interest to report . 4 Y OF RECORD FO R LA IFFS M. RICHARD ANDREWS and JACKSONVILLE POLICE & FIRE PENSION FUND 5 6 7 T:\P leadingsSF \NextCard\CPT_ againstE&Y .doc 8 9 10 1. ii 12 13 14' 15 16 17 18 19 20 21 22 23 24 25 26 27 28 CONSOL CLASS ACTION COMPLAINT AGAINST ERNST & YOUNG FOR VIOLATIONS OF FEDERAL SECURITIES LAWS - -61- CERTIFICATION OF NAMED PLAINTIFF PURSUANT TO FEDERAL SECURITIES LAW S 1 2 3 M . Richard Andrews ("Plaintiff") declares : 4 1 . Plaintiff has reviewed a complaint and authorized its filing . 5 2 . Plaintiff did not acquire the security that is the subject of this action at the 6 direction of plaintiff's counsel or in order to participate in this private action or any 7 other litigation under the federal securities laws . 3 . Plaintiff is willing to serve as a representative party on behalf of the 8 9 class, including providing testimony at deposition and trial, if necessary . 4. Plaintiff has made the following transaction(s) during the Class Period in 10 11 the securities that are the subject of this action : 12 13 Acquisitions : Date Acquired 14 15 16 17 18 19 20' 21 1 Sales: Number of Share s Acquired Acquisition Price Pe r Share !26/2000 500 $1 1 3,500 $1 1 /26/2000 1,000 $1 1 X26/2000 8/28/2000 5,000 $6.687 5 10/20/2000 2,500 8.00 5.562 5 12/ 19/2000 ,800 5.43 7 5 12119/2000 1,200 12/19/2000 1,000 $5 .50 3/2/2001 5,000 $9 .437 5 6/18/2001 6,000 7 . S S Number of Shares Selling Price Per Date Sold Sold Shar e 22 23 24 25 5 . During the three years prior to the date of this Certificate, Plaintiff has 26 not sought to serve or served as a representative party for a class in an action filed 27 under the federal securities laws except as detailed below : 28 T\( srlrfn5f\i ;rvt~~r1r. nrrc+.( rRTtF fC ~TI~1 f F nNtlR1 We t, i1~RF ,1rF 'T( 4Rn PVC CF(' IIIC 1 2 In re NextCard Securities Litigation , No. C-01-2 ] 029-1F(RS) 6. The Plaintiff will not accept any payment for serving as a representative 3 party on behalf of the class beyond the Plaintiff' s pro rata share of any recovery, 4 except such reasonable costs and expenses (including lost wages) directly relating to 5 the representation of the class as ordered or approved by the cou rt. 6 I declare under penalty of perjury that the' foregoing is true and correct . 7 Executed this 30 day of OGrao .,z- , 2003. 8 9 M . Richard Andrews 101 11 12 13 14 IS 16 17 18 19 20 21 22 23 24 25 26 27 28 T tiC'm$rTnfo5FlNCK(Card Cafrer,CERIIT :lCA'rICN OF ANDREWS.IQC - IN R,E NZMARD. INC SEC. LITIG, I CERTIFICATIO N John Keane, on behalf of Jacksonville Police & Fire Pension Fund, declares as to the claims asserted under the federal securities law, that : I have reviewed a complaint filed in this matter . 2. Jacksonville Police & Fire Pension Fund did notpurchase the securities that are the subject of this action at the direction of its counsel, Bernstein Litowitz Berger & Grossmann LLP, or to participate in this action . 3. Jacksonville Police & Fire Pension Fund is willing to serve as lead plaintiff and class representative on behalf of the class, including providing testimony at deposition and trial, if necessary . Jacksonville Police & Fire Pension Fund understands the duties and responsibilities of a Lead Plaintiff under the Private Securities Litigation Reform Act . 4. Jacksonville Police & Fire Pension Fund has retained the Law Finn of Bernstein Litowitz Berger & Grossmann LLP to represent it in this matter and to act as lead counsel in the event that Jacksonville Police & Fire Pension Fund is appointed a lead plaintiff . 5. Jacksonville Police & Fire Pension Fund's transactions in NextCard, Inc . securities that are the subject of this action are in the chart included herein . 6 . During the three years prior to the date of this Certification, Jacksonville Police & Fire Pension Fund has served or has sought to serve as a representative party for a class in the following actions filed under the federal securities law : In re NextCard Securities Litigatio n In re El Paso Corporation Securities Litigation In re ADA C Laboratories, Inc. Securities Litigatio n 7 . Jacksonville Police & Fire Pension Fund initially sought to serve as a representative party for a class in the following actions filed under the federal securities law, but either withdrew its application or its application was denied in favor of other investors with more sign ificant losses : . In re Claruc Corp. Securities Litigatio n In re Federal Horne Loan Mortgage Securities Litigatio n 8. Jacksonville Police & Fire Pension Fund will not accept any payment for serving as the lead plaintiff on behalf of the class beyond the pro rata share of any recovery, except such reasonable costs and expenses (including lost wages) relating to the representation of the class as ordered or approved by the court. I I declare under penalty of perjury that the foregoing is true and correct, Executed this a day of October, 2003 . John Keane Jacksonville Police & Fire Pension Fund Jacksonville NextCard (NXCD) Class period :- 3/30/00 -10130/0 1 Transaction Buy Sale Buy Buy t0DMk%PCn0Mb!b=%I MM Date 3/21/01 5/1/01 8/17/01 8128101 Amount 18,600 Price Per Share $7,9 9 9,700 S10 .68 10,700 5,200 $9 .5 3 $9.1 6 Exhibit 1 f5 MATERIAL LOSS REVIEW OF NEXTBANK, N A OtG-O3-O 24. NOVEMBER 26 . 200 2 77 Z-1 ,Ik- General. •-'TM Department of the Treasury I Content s Audit Report . . .. . . . . . .. . . .. . . . . . .. .. . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .. . . . . . . . . . . . . . . . . .. . . .. . . . . . .. . . . . . . . . ... . .. 3 . . . .. . . .. . . . . . .. .. . . . . . . . . . . . . .. . . .. . . . . . .. . . . . . .. . . . . . .. . . . . . . . . .. . . ...4 Results in Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 C Background .. . . .. . : 2 Findings and Aecommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Finding 1 Causes of NextBank ' s Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finding 2 OCC's Supervision of NextBank . . . . . . . . . . . . . . . . . . _ . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . .2 2 - Finding 3 Other Regulatory Matters .... . . . ... . ... . .. . : : ...: : . .. . ... . .. . ._ . . .. . . . . . .. .33 . : Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. - . . . . . .. . . . .. . ... . ... .. . .. . . .. . ... . 36 Appendice s Objectives , Scope , and Methodology . .... ... . .. . ... .... . .. . . . . . .. .. . . . . . . .4C Appendix 1 : Chronology of Significant Events .... : . .. . .. . .. . . . ....: . . .. . . .... .. . ... . . .43 Appendix 2 : . .. . .. ... ... . . . . . . . . .. ......,_. . ... . .. . . ..... . 47 . Glossary of Terms Appendix 3 : . s . . .. . . ... ... .. .. . .. . ... . . . . . . . . . ... .. . . .. . .... . . . . .. ... .. . . . . . ....49 Appendix 4 : , Management Comment is Repo rt ... . . . . . ...... . . . . . .... .. . .. .. .. .. . .. . . ....50 : Major Contributors To Th Appendix 5 .. . . . . . .. . .6~ . . . . . .. .... .. .. ... .. .. . .. . . ..... . .. . . . ... ... . . : Report Distribution Appendix 6 Cha rt s and Tables .. . Chart No . 1 : Total Man qed &ssets September 30, 1999- December 31, 2001 . . ._ 13f Table No . 3• : , NextBank artd NextCard Total Operating Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . I8 Table No . 2 A t.ount andUature of Required Account ing Adjustments . . .. . ... . .. . . .. ... -.-1 9 Table Ncr. . .NC Exarnination issues and Enforcement Actions ... . ... . .. . .. .... . ...... .... 23 tBank ' s Operating Expenses Vs . Total Managed Assets .. . .. . . .. . .. ....27' Chart No-. rs . . ......... ..... . . . . ... .. 29 Table No .'. ;.NCrs. Board Resolution October 26, 2000 . .. . . ; Abbreviation s ALLL Allowance for Loan and Lease Losses CEBA - Competitive Equality Banking Act of 1987 DRR 'Division of Resolutions and Receiverships , Material Loss Review of NextBank , NA IO1G-03 -024) P.g. 1- i I Contents - - ;: . Abbreviations ( can't) .y~• •. r 6-`4 .~... s,`' Z _ '_. _•F ^ar .R~1f [" ~+ ~i _~rte• i3 "•~'•• ' ~ ~'"- _~ k :. .:: .~• ''?"f: • Eic FAS A FDIA ~- i FDIC aiic r ~ or~iac~ti`t ' s NCB ~+ ~; .` • _.=: : _r :{' .~-y . r re Cy `: a b T ~pller ,tfie ©CCf - ~T PC A _SEC =-~scuritracharige Cocxi c~sior~ , " , Material Loss Review of NextB .ank, NA ( OIG -0 3-O24) Page 2 I Audi t OIG Report The Department of the Treasury Office of Inspector General November 26, 200 2 John D . Hawke, Jr . Comptroller Office of The Comptroller of the Currenc y As mandated under section 38(k) of the Federal Deposit Insurance Act ( FDIA), we reviewed the failure of NextBank, National Association, of Phoenix, Arizona (NextBank) . O n February 07, 2002, the Office of the Comptroller of the Currency (OCC) closed NextBank upon determining that unsafe and unsound practices had substantially dissipated assets and that insolvency was imminent without Federal assistance . NextBank's failure is estimated to cost the Federal Deposit Insurance Corporation (FDIC) between $300 and $350 million, making it the most costly failure in 2002 . The FDIA mandated review primarily requires us to ( 1) ascertain the cause(s) of NextBank's failure ; (2) assess OCC's supervision of NextBank ; and (3) where applicable, recommend how such failures might be avoided in the future . We conducted the detailed audit work at OCC Headquarters in Washington, D .C ., and the OCC Western District office in San Francisco, California . We also met with FDIC's Division of Supervision supervisory officials in Washington, D .C ., and their regional office in San Francisco, California . We reviewed OCC and FDIC supervisory files and interviewed supervisory officials, attorneys, and examiners involved in the examination, enforcement, and or receivership processes . We also met with officials from FDIC's Division of Resolutions and Receiverships (DRR) and the Division of Finance (DOE) personnel in Dallas, Texas ; DOF personnel at NextCard, Inc . headquarters, the parent company of NextBank in San Francisco, California . A detailed discussion of the review objectives, scope, and methodology is provided in Appendix 1 . Material Loss Review of NextUank , NA (0IG- 43-024 1 Page 3 Results in Brief In less than two and a half years, NextBank opened as OCC's first Internet-only credit card bank, grew six-fold from $300 million to over $2 billion in managed assets, never turned a profit, and failed . Based on an unproven technology-based business strategy, NextBank's initial capitalization seemingly arose from the widespread dot-corn optimism that prevailed at the time . NextBank's principal owners had just previously operated a simila r Internet-based business venture that had also lacked earnings . With a national bank charter, NextBank was able to pursue this Internet-only business strategy, leveraging with Federally insured deposits . Chartered in September 1999, NextBank operated under the provisions of the Competitive Equality Banking Act of 1987 (CEBA) .' As such, NextBank's product line was limited to credit cards and it could not diversify through commercial loans . NextBank's funding was also restricted to $100, 000 or greater time deposits ; it was prohibited from obtaining less costly and less volatile transaction demand accounts (e .g ., checking), and deposits could only be accepted from a single office . NextBank effectively served as a shell bank gathering deposits and booking the credit card receivables which had actually been marketed, screened, originated, and securitized by its sole owner and parent company, NextCard, Inc (N CI ), of San Francisco, California . Years prior to opening NextBank, the principals of NO had developed propriety software that evaluated credit card applicants over the Internet. Rather than its own bank, NCI initially applied this technology through a nonaffiliated bank . Under that arrangement, NCI marketed and screened credit card applicants through the Internet, while the unaffiliated bank funded, originated, and booked the resulting credit card receivables with each sharing the associated proceeds . Although the strategy seemed to hold promise as an effective financial service technology application, NCI experienced consecutively increasing operating losses ove r 2 years prior to opening NextBank, totaling more than $47 million . ' 12 U .s_C .I1841It1(2UFb . Material Loss Review of NextBank , NA (O1G- 03- 0 24) Page 4 Nevertheless, NCI raised over $299 million through two public offerings in 1999 . Discontinuing the relationship with the unaffiliated bank, NCI channeled most of the proceeds from the public offerings to capitalize NextBank . NextBank commenced operations in September 1999' and through its Internet-based platform quickly grew to over $900 million in assets in two years . The bank's actual growth was far larger than that reflected by its balance sheet . NextBank securitized3 abou t $ 1 .4 billion in card receivables and retained the servicing ti-e ., managed) for over $2 billion in credit cards . As with other technology-based companies at the time, NCI's stock valuation reflected optimism rather than profitability . In what may have been an attempt to maintain those exuberant valuations, NCI deviated from its business plan as originally conveyed to QCC in 1998 . Asset growth more than tripled over plan, and NextBank's targeted customer base shifted from prime to subprime borrowers .' Rather than profitability, NextBank's growth into subprime credits resulted in increasing annual losses . In just over 2 years of operation, NextBank incurred an operating loss exceedin g $108 million on over $2 billion in managed assets, and fell three regulatory capital levels depleting capital by more than $96 million . FDIC estimates NextBank's failure will cost between $300 and $350 million . Causes Of NextBank's Failur e NextBank's failure can be attributed primarily to improperly managed rapid growth that led to unacceptable high levels of credit risk, losses, and operational problems . Supervisory files repeatedly note that NextBank lacked the systems, controls, and expertise to properly support its excessive growth in a safe and sound manner . The challenges and risks associated with being an Internet-only bank were magnified by the shift from the initial plan of prim e 2 Prior to Ncrs de novo application, there had been one other application with a business plan that entai€ed delivering bankin g products and services by eIeCtronic means . 3 Securitization essentially entailed selling the bank's credit card receivables to investors through a third party which effectively removed the loans off the bank 's balance sheet . A 5ubprime borrowers are generally defined as eKhibiting significantly higher default risk than traditional bank customers . Another common description is a borrower with a tarnished credit history , Material Loss Review of NextBank, NA (OIG-03-024) Page 5 1 lending to subprime borrowers ultimately accounting for more than 40 percent of total managed assets by mid-year 2001 . NextBank's Internet-based technology also did not effectively control th e associated credit risk . Indeed, some card applicants received initial approval within 30 seconds of submitting an online application . According to an OCC examiner, there was limited, if any, verification of the on-line submitted information . Even the credit risk reduction technique of securitization was partially negated . Although not required under the terms of the securitization agreement, NextBank would replace previously sold credit cards that had defaulted with performing credit card receivables to maintain the market confidence needed to sustain a securitization program . The severity of NextBank's [ending problems was also partly obscured by deficient accounting practices . Contrary to standards, NextBank fbllowed certain accounting treatments which effectively served to understate operating losses by deferring the recognition and reporting of (1) credit losses exceeding $12 million, (2) needed loan loss provisioning expenses of about $13 million, and (3 ) $35 million in expenses that had been improperly capitalized . NextBank's restricted funding to high cost volatile deposits not only pressured interest margins, but also exposed the bank to a heightened liquidity squeeze to meet depositors' demands . By the end of the second year of operation, NextBank failed to maintain or augment regulatory capital commensurate with its increased risks, or with that needed to operate as a going concern . OCC's Supervision of NextBan k OCC conducted two full scope examinations over the life of the bank . ©CC was quick to close NextBank once examiners determined the severity of the bank's credit risk problems in the latter part of 2001 . In fact, ©CC closed the bank before it became "critically undercapitalized," doing so when it became apparent that there were unrealistic prospects of returning to an "adequately capitalized" level without Federal assistance . Nevertheless, we believe there were aspects of OCC's examination and enforcement procedures that warrant closer review and assessment given the rapidity of NextBank's uncontrolled growth and failure . Material Loss Review of NextBank, NA (OIG-03-024) Paige 6 For the bank's first full scope examination in 2000, the examinerin-charge {ElC) initially planned for what appeared to be a comprehensive examination based on OCC's prior limited/targeted site visit shortly after NextBank had opened . However, the actual examination ended up less than planned, and the EIC was only able to focus on the lack of documented controls and risk management systems, and whether the bank had adhered to its original business plan . Little, if any, in depth portfolio analysis was completed ; the actual impact of the absence of controls and management systems was not assessed ; and the bank's true financial condition as a result of its rapid growth into subprime lending was not determined . The less-than-desired examination coverage in 2000 was due to resource constraints in terms of budgeted examination hours, the number of examiners, and the needed specialized experience and knowledge of the credit card business and NextBank's technology based platform . As a result, we believe the examination results understated the bank's true risk profile and operating problems . Consequently, OCC's enforcement response through a Board Resolution did not appear sufficiently forceful to reasonably effect corrective action . Further, the Board Resolution was based on a questionable presumption that NO could provide needed capital support . A year later, the second full scope examination initially experienced similar resource constraints . Again, examination coverage was less than needed, but signs of portfolio deterioration had becom e pronounced . Asset growth accelerated even faster than before with only marginal management system improvements and doubts arose as to the accuracy of the bank's financial records and supporting management information systems . Indeed, before the examination was completed, supervision of NextBank was turned over to OCC's Special Supervision and Fraud Division in Washington, D .C . in July 2001 . Shortly thereafter, the examination recommenced but this time with an expanded team including examiners with specialized skills in credit card lending . The expanded second phase of the examination in 2001 ultimately revealed NextBank's deteriorating financial condition and portfolio, quantified the understated losse s Material Loss Review of NextBank , NA (OIG-03-024) Page 7 I due to deficient accounting practices, and effected the restrictions and mandatory enforcement provisions of Prompt Corrective Action .5 OCC also issued a Temporary Cease & Desist order, but it's unclear how effective these latter enforcement actions served to minimize FDIC's losses in that NextBank was closed 3 months later in February 2002 . Other Regulatory Matters Prior to any OCC supervisory examination or enforcement actions, we believe the circumstances and conditions under which NextBank obtained its operating charter point to a potential vulnerable regulatory area warranting management review, Initially, NCI filed an application with OCC for a new charter in December 1998 . FDIC raised concerns over approving Federal Deposit Insurance for the new charter, which would have prevented final approval of the charter . FDIC's concerns centered on the stock options accruing to NCI owners and whether the options would be in NextBank's best interest or its long term viability . In May 1999, OCC conditionally approved the application and included both pre-opening and on-going conditions intended to ensure NextBank would operate in a safe and sound manner. NCI then, however, pursued a different approach to chartering NextBank . Rather than operate under a new bank charter, NO instead filed a separate change-in-control application in August 1999 to acquire a dormant existing national bank charter . The targeted charter would have existing FDIC deposit insurance coverage and OCC does not as a practice precondition change-incontrol decisions . We believe, however, preconditions could have possibly allowed OCC to more effectively control NextBank's growth and operations early on rather than after its risk exposures had reached critical and costly proportions . For example, preconditions, in addition to those already set against the de novo application, as to how NextBank would control and support its projected growth might have helped OCC examiners assess and prioritize NextBank's risks in response to the resource constraints during the first full scope examination in 2000 . S 12 U.S .C 1 1831 43 te ),{f1,fnl . Material Loss Review of NextBank , NA IOIG- 03 .024? Page a Finally, as a CEBA charted bank, NextBank's parent, NCI, was exempt from Federal oversight by the Federal Reserve as normally provided under the Bank Holding Company Act . NCI was licensed in California, but had never been subject to state examinations or oversight . While the OCC had examination authority over NCI as an affiliate and third party service provider of NextBank, OCC examination coverage of NC1 was limited to the transactions and operations that directly related to the nationally chartered NextBank . Beyond the legal organizational distinctions between the two entities, NCI and NextBank were substantively the same organization with dual senior managers and managing directors, and NCI clearly controlled NextBank's financial resources . However, OCC examinations did not cover the specific operations of NCI or its financial records . While possibly a unique situation, we believe this type of organizational structure points to a potential supervisory gap between OCC and a functional regulator . Of concern is when that supervisory gap exists over the non-supervised parent company whose financial condition and operations may adversely affect a national bank . For example, OCC examiners were not aware of a loan NC[ made in 2000 to a senior manager who had held dual positions with NCI and NextBank . Months after NextBank failed in 2002, the loan and interest had stilt not been repaid . Although the associated amount was not material (under $200,000), we are reminded that one of NCI's primary source of funds was NextBank . Moreover, OCC had always viewed NCI as a source of capital support for NextBank . Recommendation s The report contains six recommendations aimed at enhancing certain regulatory matters dealing with credit card banks, refinements to certain examination and enforcement processes, a potential PCA violation, change-in-control applications, and oversight of unsupervised national bank parent companies . ©CC Response and ©IG Comment s In its November 25, 2002 written response to the OIG's draft report, OCC concurred with the reported findings and agreed tha t Material Loss Review of NextBank , NA (OIG- 03-024) Page 9 the recommendations, when implemented, may be helpful to avoiding similar situations in the future . Over the next few weeks, OCC plans to formulate action plans detailing the steps they will take to implement the recommendations . The actions will be formally reported and monitored through the Department's Joint Audit Management Enterprise System . We believe OCC's planned actions are responsive to the intent of the recommendations . The OIG will also continue to monitor OCC's progress in addressing the reported findings and recommendations . The full text of OCC's response is included in Appendix 4 . Background In 1996, NCI was incorporated in California and began offering Internet-based consumer financial services . NCI had developed proprietary Internet-based credit card application and underwriting technology . NCI sought new customers only through Internet advertisements and e-mail solicitations rather than the mass mailings used by conventional credit card banks at the time . NCI's Internet-based card system included accepting information submitted by an applicant and applying both credit bureau scorecards and discrete credit-specific criteria . The applicant could receive preliminary approval or disapproval within 30 seconds . NCI initially applied its Internet-based technology through a partnership with a nonaffiliated bank . NCI solicited and screened the credit card applications over the Internet, whereas the nonaffiliated bank funded and originated the credit card receivables from NCI's website . In return, NC! collected origination and servicing fees plus a percent of the profits . However, NCI never achieved profitability with iricreasing operating losses totaling more than $47 million . Despite the lack of earnings, NCI was still able to complete two public stock offerings in 1999, raising ove r $299 million in gross proceeds . Like other technology-based companies at the time, NCI was viewed as an outstanding prospect by investors . Material Loss Review of NextBank , NA (OIG-03-024 ) P a g ee 10 I Rather than limiting itself to the technology applications, NO acquired a dormant national bank charter in September 1 999 . The acquisition enabled NO to fund its own credit card operations and retain the credit card receivables . NCI discontinued the business arrangement with the nonaffiliated bank, and channeled most of the proceeds from the 1999 public offerings to capitalize the acquired charter . The bank was named NextBank . National Association (NextBank), becoming OCC's first charted Internet-only credit card bank . NextBank's charter was also subject to the provisions of CEBA . Under CEBA, Nex€Bank's product line was limited to credit cards, and it could not diversify through commercial loans . Its funding was also limited to large deposits in amounts of no less than $100,000, and it could not gather less costly or volatile transaction deposits such as checking accounts . Although gathering deposits was also restricted to a single office, NextBank's Internet platform allowed it to effectively market and obtain deposits on a nationwide basis . Aside from the legal organizational distinctions between the parent company and the banking subsidiary, NCI and NextBank were substantively the same entity . NCI employees staffed most of NextBank's key operations and most of those operations were covered under a fee based service agreement with NCI . NCI, in turn, contracted some of the functions with its subsidiary or another third party service provider . Key operations provided by NCI included deposit gathering, card solicitations, screening, and originations, most of which were performed in California . NCI also maintained NextBank's financial records, support systems, and website . As a result, NCI's sole source of income was NextBank and most of NCI's operating cost was related to supporting Next6ank's operations . In terms of key management decisions, many of the senior managers and directors held dual positions at both entities . From 1999 through 2001, NextBank paid NCI over $173 million under the service agreement . NextBartk Grew Rapidl y Through its Internet-based platform, NextBank grew rapidly from about $300 million in assets in September 1999 to ove r Material Loss Review of NextBank, NA (OlG-03-024) Page II $900 million in September 2001 . Besides the Internet technology . other avenues facilitating rapid growth included balance transfers (assuming an applicant's outstanding card debt balancels)) , accepting greater number of applicants with a higher risk of default (subprime borrowers), and increasing cardholders' credit limit . NextBank's rapid growth was far greater than reflected by its balance sheet . In addition to the booked assets, the bank had sold over $1 .4 billion in credit card receivables for securitization . Besides reducing the credit risk, the proceeds from the securitizations also enabled NextBank to fund growth . Indeed, securitizations accounted for as much as 58 percent of total funding by January 2002 . NextRank's growth never reached the critical mass bank management believed was needed to achieve profitability . Instead, the rapid growth only resulted in operating losses totaling over $108 million in just over two years . The recognition of losses was also delayed due to deficient accounting practices . However, by the fourth quarter of 2001, examiners identified NextBank's true unsafe financial condition due to its rapid growth, subprime loans, and the adverse effect of providing support on loans previously sold through securitizations . NextBank's regulatory capital fell sharply in just a few months, from "well capitalized" to "significantly undercapitalized" by October 2001 . As of October 31, 2002, NextBank's failure is expected to cost the FDIC between $300 and $350 million, making it the largest failure of the year, and NexiBank may well take on the distinction as one of the quickest bank failures in decades . Findings and Recommendations Finding 1 Causes of NextBank's Failur e NextBank's failure can primarily be attributed to rapid growth that was not properly managed . The accompanying credit risks were magnified with much of that growth involving subprime credits . Operationally, NextBank faced not only the many challenges of Internet banking, but also the added risks of being an Internet-onl y Material Loss Review of NextBank , NA (©IG-03 -024) . . Page 12 bank . Under the operating restrictions of its CEBA charter, NextBank was not able to mitigate credit risks through product diversification or avoid the margin pressures given its high cost and volatile funding, Indeed, profitability through NextBank's Internetbased business model was seemingly dependent on exceedingly high asset volume . NextBank pursued this strategy but did not have the systems and controls needed to support growth in a safe and sound manner . As assets grew so did the associated credit risks, losses and operational problems, followed by severe capital depletion and NextBank's failure . Rapid Growth In Subprime Loan s NextBank's business strategy depended on asset growth to achieve profitability . In 1999, management projected that more tha n $800 million in total assets would be needed to break even, and this growth was initially targeted at low risk prime borrowers . NextBank grew its managed assets by more than six-fold in just over 2 years as shown in Chart 1 below . Chart 1 Total Managed Assets September 30, 1999 -- December 31, 200 1 2,500.000 2.000,000 r 1 .500.000 1,000.000 S ! 500 .000 i IF a 9199 3100 9100 3 101 910 1 0 On-Book Assets â– Trust Held Asset s Source : Call Report s Material Loss Review of NextBank, NA (OIG-03-024) Page 13 El As previously shown, by March 2000 managed assets included both credit card receivables retained by NextBank (henceforth referred to as on-book loansl plus card receivables sold for securitization (henceforth referred to as trust-held loans)' . where the bank retained the servicing . NextBank earned a fee by servicing the sold assets . Securitizing credit card receivables facilitated NextBank's growth . Total managed assets peaked to over $2 .17 billion by September 2001 . NextBank's growth was rapid and greatly exceeded the initial growth projections conveyed to OCC . For example, planned growth was to reach $597 million, but actual was $1 .5 billion in December 2000, and planned growth was to reach $1 .2 billion, but actual exceeded $2 billion in December 2001 . Besides asset securitizations, excessive growth was also achieved by increasing the origination of subprime loans . One industry and regulatory accepted measure used in defining subprime borrowers is the "FlCO score ."' From September 1999 to December 2001, the average FICO score for the combined managed loan portfolio fell from 704 to 655 . The regulatory benchmark for subprime is 660 . In July 2001, 72 percent of the Bank's on-book loans, and 38 percent of the trust held loans had FICO scores below 660 . Not only had total credit risk increased, but NextBank had retained the brunt of the increased credit risk associated with subprime borrowers . NextBank's credit risk exposure grew worse as the average FICO score for on-book loans continued to fall to 526 by December 2001 . While FiCO scores only reflect the risk of default, NextBank's actual delinquency and default rates illustrate the adverse impact from the subprime loans . More than 19 percent of the on-book loans, and more than 9 percent of the trust-held loans were at least 30 days past due as of July 2001 . The annualized charge-off rate at the time was more than 22 percent and 8 percent, respectively . The examination files reflected a clear correlation between FICO scores and charge-off rates, with loans with the lowest FIC O a Typically, when a bank securitizes loans . the assets are held by a trust on behalf of the investors . FICO score refers to a test developed by Fair, Isaac, and Company , which is widely used to evaluate the credit worthiness of borrowers . Industry guidance published by the Federal Financial Institutions Examination Council in January 2001 defines a FICO score of less than 660 as subprtme . Material Loss Review of NextBank, NA (OIG-03-024) Page 14 scores having the highest charge-off rates . NextBank ' s cumulative credit losses exceeded $41 million by December 31, 2001 . Besides increased credit risk associated with growth , there were also signs of higher credit risk seemingly unique to the Internet platform . Examination files noted that Internet applicants were much more likely to be c redit seekers who were beginning to experience financial problems that had not yet been reflected in their credit bureau reports . As a result of this informational lag, Internet applicants resulted in an observed phenomenon known as adverse selection . That is to say for any given FICO score ;, applicants obtained over the Internet tended to have higher default rates than applicants through traditional channels- Increased Liquidity_Ris k Due to the operating limitations of CEBA, NextBank faced high liquidity risk .' NextBank funding was l imited to deposits of $100,000 or more . Deposits at this high level generally command not on l y above market rates , but also attract " rate chasers" who are prone to moving their deposits to any bank offering higher rates . Under CEBA, NextBank could not accept lower cost demand deposits such as checking accounts or less volatile deposits of under $100 ,000 . The liquidity risk associated with these large dollar deposits heightened due to regulatory restrictions imposed after NextBank ' s regulatory capital levels had fal l en in the third quarter of 2001 . A severe liquidity crisis loomed based on projections of net deposit outflows for the subsequent quarters with high prospects of not. being able to meet depositors' demands , Ineffective Risk Managemen t If properly managed, rapid growth and subprime lending does not necessarily subject a bank to undue risk . However, the supervisory files repeatedly indicated that Next8ank had not established an effective risk management program needed to support these activities in a safe and sound manner . The bank lacked adequate management information systems, risk analysis procedures an d a Liquidity risk is the risk to earnings or capital arising from a bank't inability to meet its obligations when they come due without incurring unacceptable Fosses . Material Loss Review of NextBank, NA (OIG-03-024} Page 15 skills, and risk measurement capabilities . Even fundamental risk management planning was deficient . According to examiners, the bank's management information systems could not produce the information needed to measure and monitor the bank's activities . For example, in mid-2001 the bank increased the credit limits of existing customers by an aggregate of about $ 250 million, without adequate management information systems . The bank's existing system could not provide management the information needed to determine the impact of the credit limit increases on delinquency and default rates . The reports generated were generally done on an ad hoc basis, rather than regularly scheduled basis . As such the bank was less likely to identify developing problems on a timely periodic basis through regularly scheduled reports . NextBank's management systems also did not produce accurate or complete information . Examiners found that certain risk management reports did not reconcile to the general ledger, and portfolio data did not differentiate between the trust-held and onbook loan performance . The latter prevented management from routinely tracking or analyzing the two portfolios separately . Consequently, the deteriorating condition of the on-booked loans were obscured by the generally better performing trust-held loans . This situation would eventually have significantly adverse effects on the bank . Examination records also revealed that bank management . implemented new initiatives without adequate testing, measurement, and analysis . For example, in mid-2001 the bank implemented a credit card repricing plan to increase interest rates for cardholders whose FICO score had fallen 75 points after the bank had originally approved the card applicant . It observed the performance of a test population of accounts for only 21 days before deciding to expand the repricing plan to the entire loan portfolio . Normal industry practice would be to base such decisions on a minimum test period of six months . The repricing plan affected $350 million in receivables . The initiative, however, adversely impacted NextBank . In response to the increased rates, the lower risk cardholders left the bank and the higher risk cardholders experienced higher delinquencies . Material Loss Review of NextSank , NA (OIG-03-024} Page 16 I Relaxed Underwriting Standard s May 2000 loan portfolio data indicated that the bank experienced substantial levels of downward FICO drift as existing cardholders' updated FICO scores fell after being approved for a credit card . For example, the average portfolio FICO score at September 1999 was 704 and 675 for May . In May 2000, more than 18 percent of the managed loan portfolio had updated (added for emphasis) FICO scores below 650 . However, only 3 percent of these same loans had FICO scores this low at origination .' FICO drift contributed to an overall decline of the managed portfolio . As of May 31, 200033 percent of the managed portfolio was below 660, which is below the regulatory definition of subprime . Rather than tightening underwriting in response to the increased credit risk, NextBank management relaxed the underwriting standards . From January 2001 to July 2001, the applicant approval rate remained constant but approvals comprised of an increasing number of applicants with even lower FICO scores from 620 to 659 . Operational Problem s Compounding the risk of improperly managed growth and subprime lending, NextBank's Internet-based platform suffered from two other problems that contributed to its failure : high operating cost and deficient accounting practicesHigh Operating Costs NextBank's Call Reports reflected increasing operating costs averaging $14 million per quarter in 2000, growing to an average of $37 million in 2001 . Operating costs consisted mostly of the fee service agreement with the parent NCI, and far exceeded what NextBank had projected in its original business plan . Moreover, there were indications that NextBank's operating costs were actually higher than reported, which would have the effect of understating the bank's losses . The bank's reported operating costs consisted primarily of payments to NCI under a fee for service agreement . NCI provide d 9 Both percentages are based on the receivable be ance owed , Material Loss Review of NextBank , NA (OIG-03-0241 . Page 17 most of the bank staffing, facilities, technology, and equipment . NCI also subcontracted portions of the functions to various third party service providers, such as collections and information technology . NextBank's payments to NCI under the service agreement exceeded 75 percent of NextBank's total operating expenses . Also, the bank's actual operating expenses far exceeded the levels projected in NCI's original charter application . For example, actual operating expenses exceeded planned for 2001 by more than 2 .3 times, i .e ., $148 million vs . $62 million . As noted previously, bank operations were largely conducted by NCI and NCI's operating costs relate mainly to services provided to NextBank . Based on NCI's Securities and Exchange Commission (SEC) 10-K reports, there were indications that NextBank's true operating expenses may have been understated . As Table 1 shows, NCI operating expenses significantly exceeded that of the bank . Table 1 NextCard and NextBan k Total Operating Costs ($000 ) 2000 $146,249 $59,057 $87,192 2001 175,055 148,024 27,031 Total $321,304 $207,081 $114,223 Source : CaEI Reports and SEC Forms O- Q The difference column suggests that NextBank may have understated by more than double its operating expenses in 2000, in turn, understating its operating losses . In so doing, NextBank may have delayed regulatory attention from the magnitude of actual losses, as well as NextBank's longer-term prospects . Deficient Accounting Practice s In addition to the aforementioned operating costs, NextBank also followed certain accounting practices that further served to understate its losses, mask its true financial condition, and possibl y Material Loss Review of NextBank , NA (01G-03-024) Page 18 delayed regulatory triggers that would have called for large capital augmentation . Table 2 shows the accounting adjustments that OCC required which totaled over $ 88 million . Table 2 Amount and Nature of Required Accounting Adjustment s Write down of deferred loan acquisition costs Write down of seller's interest from securitizations $35,71 8 21,89 9 Increase loan loss provision expense 13,197 Reclassification of fraud losses 12,04 7 Establish Reserve for Uncollectible interest & Fees Total required adjustments 5,598 $88,459 Source : QCC examination file s Deferred Loan Acquisition Cost s Fees paid for accounts opened by the parent NCI were incorrectly recorded as an asset ideferred loan acquisition costs), to be amortized over a 12-month period . According to Financial Accounting Standards (FAS) No . 91, loan acquisition costs may be capitalized only if paid to an independent third party . Since NCI was not an independent third party, these costs should have been expensed . OCC required the bank to write down capital by over $35 million for the associated fees paid to NCI throug h September 30, 2001 . Incorrect Valuation Of Seller's Interests The terms of NextBank's securitization trust agreement required the bank to retain a seller's interest in the trust . NextBank accounted for this as a receivable and recorded it at par . Because the seller's interest was "certificated," the bank should have recorded the seller's interest as a security rather than a receivable . CCC required the bank to reclassify the asset as a security as wel l Material Loss Review of NextBank , NA (OIG-03-024) Page 19 as write down its recorded value by about $22 million to reflect current fair market value, in accordance with FAS 115 . Inadequate Loan Loss Provisioning NextBank's basis for provisioning the Allowance for Loan and Lease Losses (ALLL} account provided for 9 months of losses . 0CC determined that a more appropriate period would have been 12 months given the bank's deficient underwriting, account management , and collections practices . The additional provision required by ©CC amounted to $13 . 2 million . Establish Reserve for Accrued Interest and Fee s Given the subprime nature of the assets held by NextBank, the collectibility of some portion of the associated accrued interest and fees were likely in doubt . Accordingly, 0CC required the bank to establish a $5 .6 million reserve for uncollectible interest and fees . Though required by FAS 5, the bank had not previously provisioned for this contingency . Misclassification of Fraud Losse s From the first quarter of 2000 through the second quarter of 2001, the bank accounted for certain types of losses as a fraud rather than a credit foss . The basis for this accounting treatment did not conform to industry practice, and examiners also noted several operating inconsistencies that did not support this accounting treatment . These inconsistencies included : the lack of associated filing of Suspicious Activity Reports ; charging off the losses after 180 days instead of the 90 days to be in line with bank's fraud policy ; and the lack of involvement by the Bank's Fraud Department . The required accounting reclassification totaled $12 million . The affect of this incorrect accounting was twofold . By understating the amount of credit losses, the ALLL was likely inaccurate (under provisioned), and regulatory capital was deficient given how NextBank responded to those "fraud losses" that were associated with the trust-held loans . The tatter problem is discussed in further detail below 'Implicit Recourse . ' Material Loss Review of NextBank , NA (OIG-03-024) Page 20 x Im licit Recours e As previously discussed, NextBank decreased its credit risk by selling its loans for securitization . However, 0CC examiners determined that the bank would replace certain sold loans that had defaulted with its own performing loanst° . In so doing NextBank effectively retained the credit risk . Although they were not obligated to provide this backup support, it appears NextBank did so to maintain market confidence in its assets for future securitizations . The terms of the securitization agreement provided for NextBank to give backup support for losses arising from fraud but not normal credit losses . As previously discussed NextBank had incorrectly accounted for over $12 million in fraud losses . Aside from the accounting adjustments, there were even larger implications for, regulatory capital purposes for providing backup support on losses improperly accounted as fraud losses . Regulatory guidance over assets sales with recourse requires the recognition of the retained credit risk for calculating capital adequacy ." 000's Capital Steering Committee determined that NextBank's had provided full implicit recourse on the securitized receivables in light of the practice of replacing loans misclassified as fraud losses . Accordingly, 0CC required the bank to include $1 .2 billion in securitized assets in determining how much regulatory capital would be needed to support the additional risk . As a result, NextBank's risk-based capital ratio fell fro m 17 .02 percent to 5 .38 percent . In so doing, NextBank's regulatory capital dropped three PCA capital levels to the "significantly undercapitalized" category . NextBank was unable to restore capital to sufficient levels, and many of the previously cited problems cast further doubt that the bank could continue as a going concern . 7e Et was une€aar from the supervisory files whether Nexteank effected these replacements by reimbursing the trust or actually exchanging loans. It 12 CFR Fart 3 . Risk-Based Cepital iiegvirements--low Level Recourse . Material Loss Review of Next8ank , NA (OIG-03- 0 24 ) Page 21 Finding 2 OCC's Supervision Of NextBan k The rapidity of NextBank's growth and failure raises questions as to the adequacy of supervision in terms of detecting problems and responding with appropriate regulatory sanctions, We believe that supervisory performance was mixed . Sanctions taken in late 2001 and early 2002 appeared timely and appropriate . But OCC early examinations were partly hampered by resource constraints, which appeared to have delayed the complete detection of NextBank's actual risk profile, embedded asset problems, and unsafe banking practices . Left without an effective enforcement action, NextBank continued its uncontrolled growth to large and costly proportions . Given NextBank's mere two and a half years of existence, it's unclear how much of a difference earlier detection would have made . However, NextBank clearly illustrates how quickly an institution can accumulate large risk positions to the point that the supervisory response can do little to avert a costly failure . Examination History and Enforcement Action s Table 3 summarizes the results of OCC's examinations and enforcement actions . Also see Appendix 2 for a detailed chronology of significant events regarding NextBank . Material Loss Review of NextBank , NA (OIG-03-0241 . Page 22 Table 3 QCC Examination Issues and Enforcement Action s CAMELS Date 1216 ;99 2'222322 Ex;krninaiinn Type Significant Safely and Soundness 'Supervisory Response / I-Imited scope . • Establish a strategic marketing • Non e plan covering growt h initial (60 day) on-site • Establish a formal and comprehensive capital plan • Enhance credit risk management in three area s • Strengthen Internal Audi t function • Establish a Vendor Management progra m • Establish a formal Strategic Planning process • Enhance liquidity ris k management in four areas . [ 518!00 21222322 Full scope l{ • Inadequate planning methodology and capital planning proces s • Inadequate Credit Risk • lOiOO Board Resolutio n issue d Managemen t • High risk areas not audited • Unfocused Vendor Managemen t progra m • Problems retaining and recruitin g management personne l • High credit risk and increasing due to significant growth and expansion in subprime lending . • Severe deterioration of asset quality . $121101 8120/01 Preliminary not rated Full scope Phase 1 • Examiners could not conclude on the condition of the bank • 7113101 Supervision turned over to Washington, A.C . Special Supervision Uni t 51545554 Full Scope • Insufficient risk, audit, and • 11101 PCA Directive issued Expanded Phase 2 control systems • Inadequate independent assessment of bank practices • 2102 Temp C&D issue d • 2102 Order of Investigatio n • 2102 Bank Close d and records • Improper accounting practice s • Incomplete SARs filin g Source 0CC Reports of Examination & Supervisory Mae 4z The CAMELS system grades institutions on 6 factors : capital, asset quality, management . earnings . liquidity . and sensitivity to risk . Performance is rated on a scale of t to 5 with 5 being the worst . Material Loss Review of Nextfank, NA (OIG-03-0241 Page 23 Based on the supervisory record, we believe there were three major areas that reflect mixed supervisory effectiveness . One, the large dramatic drop of three CAMELS rating levels in a year's time raises questions whether the earlier examination efforts had full y assessed the bank's financial condition and the emerging problems . Two, the persistent reporting of certain examiner concerns raises questions as to the effectiveness of the enforcement response . Three, the bank's continued phenomenal growth continued despite the lack of adequate controls and systems . NextBank's Examination s About 60 days after NextBank opened, OCC conducted a limited scope examination to : (7 ) assess the bank's condition and risk profile and (2) gain an understanding of how management intended to organize, manage, and grow the new bank . The scope was limited given the short time the bank had been operating, and the examination coverage reflected a review of policies and procedures but not detailed testing or analysis- Nevertheless, examiners pointed out several areas warranting management attention and corrective action . Five months later OCC commenced NextBank's first full scope safety and soundness examination in May 2000 . The examination scope memo reflects that the EIC had planned for comprehensive coverage, including Information Technology, consumer compliance, financial trends and credit risk management . However, the number of requested hours, examiners, and experience needed were not available due to higher priorities at other credit card banks at the time . As a result, examiners were able to touch upon most areas but available resources precluded in-depth analysis and testing . For example, about 100 staff days for six examiners had been requested to review asset quality . But only five examiners were provided, two of which had no prior asset quality or credit card experience . Roughly 6 0 days were spent on this aspect of the examination . Constraints aside, examiners found that the bank had done little to address their concerns raised in the prior December limited review . Moreover, signs of emerging problems were found, most notably increasing credit risk as reflected by increasing charge-off rates , Material Loss Review of NextBank, NA (OIG-03-0241 Page 24 and the bank's planned expansion into subprime markets despite insufficient progress in addressing prior examiner concerns . The charge-off rates ranged from 9 to 12 percent on the loans that had been transferred from NCI when NextBank originally opened . Of note was that the loans had been underwritten and originated under NCI's Internet-based platform for which current originations were growing . Moreover, actual growth was greatly exceeding original business plan projections . The bank had projected assets would reach $139 million by December, but actual growth had more than tripled at $468 million . As Table 3 previously showed . the CAMELS ratings went unchanged from the prior targeted examination with an overall composite rating of 2 . The following year's full scope safety and soundness examination experienced similar resource constraints . For the asset quality review portion, about 200 staff days for eight examiners had been requested . But only seven examiners were provided, five of which lacked asset quality or credit card experience . And instead of 200 days, about 80 days were spent on this aspect of the examination . Again, examiners found that bank management had done little to address concerns raised in the 2000 examination even though the board had formally resolved to address them . Credit risk and losses were more pronounced with charge-offs now at 22 percent on the on-book loans and 8 percent on the trust-held loans . Also, the overall loan portfolio had clearly drifted from prime to subprime borrowers as reflected by the increase in cardholders with FICO scores under 660 . However, examiners could not precisely assess the full impact of the observed problems and rapid growth, and greater uncertainty arose as to the bank's true financial condition, given signs of questionable accounting practices . Supervision of NexiBank was then moved from the Western District to the Special Supervision and Fraud Division in Washington, D .C . in July 2001 . The second phase of the 2001 examination recommenced in August but this time included issue area specialists from outside the district and no staff day . constraints were imposed . By mid-September the gravity of the problems had been assessed, many of the needed accounting adjustments identified, and supervisory determinations (e .g ., implicit recourse) that would result in the automatic triggering o f Material Loss Review of NextBank , NA (OIG-03-0241 Page 25 the operating restrictions under Prompt Corrective Action (PCA) implemented . Areas Warranting Further Examiner Revie w As discussed in Finding 1, two contributing factors to NextBank's failure were its high operating costs and deficient accounting practices . Aside from the possible resource constraints, we believe less than sufficient examiner attention and review had been given in the two areas . NextBank's operating expenses were largely comprised of the fee service agreement with NCI . Payments to NO accounted for over 75 percent of the bank's total operating expenses . Actua l expenses far exceeded projected expenses under the business plan by more than 2 times in 2001 . Expenses which totaled ove r $222 million likely absorbed the roughly $194 million in capital provided by NCI . From the first site visit in 1999, examiners pointed out the need for a Vendor Management program to oversee the performance of third party service providers . The same concern was raised again in the 2000 examination . Aside from pointing out the absence of a formal Vendor Management program, examiners did little to assure that the fees were accurate, reasonable, or appropriate, particularly in light of the parent company relationship . The fees were not only large but on a quarterly basis exhibited an unusual trend in that expenses did not parallel the bank's growth as might be expected, and there was an unexplained spike in the third quarter of 2001 as illustrated in Chart 2 . Material Loss Review of NextBank , NA (OIG-03-024) Page 26 Chart 2 NextBank's Operating Expenses Vs . Total Managed Asset s - - - - - _ ._ . . . . s ____ ° 7 _- 25 20 v, 0 5 N 15 10 5 2 CL 5 X1 _ 0--~ CD 46 r_ CD C 0 CD <[> cA A A O O O d d O L`3 tD O O 0 O -+ -~ 1 -~ â– ~ -Quarterly Operating Expenses 4 Total Managed Assets Source : Call Reports Examiners could not recall conducting an extensive review of the operating charges under the service agreement but suggested the fees had been compared to industry standards, and reliance had been placed on the external auditors to surface any problems . We found no documentary evidence in the examination files evidencing that the operating charges had been reviewed as to compliance with the NCI's service agreement, accuracy or reasonableness, or how the examiner had determined comparability to industry standards . There were indications that examiners were aware that NCI was in fact subsidizing NextBank`s charges, as previously discussed in Finding 1 . We believe that by not fully assessing the accuracy and appropriateness of the fee charges, examiners in 2000 may not have been fully aware of the extent of NextBank's actual operating losses, and thus true risk profile . As discussed in Finding 1, OCC examiners identified roughly $88 million in needed accounting adjustments, some of which materially affected NextBank's capital . We found indications of examiners' concerns in this area surfacing around January 2001 . However, the concerns were presented as minor and dealing wit h Material Loss Review of NextBank , NA (01G-03-024) Page 27 I only two of the five adjustments listed in Table 2 . It was not until the second phase of the 2001 examination that the major accounting issues were fully developed . The 2000 examination scope memo provided for assessing accounting and affiliate transactions . But, it appears from the examination files and discussions with examiners that their focus may have been limited to a general review of policies and procedures, affiliate and intercompany transactions, and associated controls . As to the bank's compliance with standard accounting practices, we found no documentary support of any coverage of the external auditors work as provided under OCC's Internal and External Audits Comptroller's Handbook of July 2000 . For example, we did not find documentation that the Audit Function Questionnaire had been completed which would have provided the basis for assessing whether additional examination coverage would have been needed . Examiners acknowledge that some of the questionable accounting practices started in early 2000, but said the associated amounts were likely too small to have been of concern at the time . We suspect that some level of reliance may have also been placed on the external auditors' work under NCI's consolidated financial statements . We did not expand our work as to the reliability of the external auditors' work given SEC's on-going investigation of NCI at the time of this report . Although we believe examiners could have expanded their coverage over the service fee agreement and accounting practices in 2000, it's unclear whether earlier detection by a year would have materially impacted the supervisory response, the bank's failure, or its cost to the FDIC . Again we are reminded how quickly the bank grew and increased its overall risk profile , Enforcement Action s To address the concerns identified in the 2000 examination, OCC requested that the board officially commit through a resolution to address the identified weaknesses . The enforcement action is viewed as an informal action but of lesser severity than OCC issuing other informal enforcement documents such as a Material Loss Review of NextBank, NA {OIG-03-024 } page 28 commitment letter or memorandum of understanding . Certain types of issued enforcement documents are subject to public disclosure as a regulatory enforcement sanction, whereas a Board Resolution is not . Table 4 shows the areas that OCC required the institution to address . Table 4 NCI Board Resolution October 26, 2000 Tillieffame s • Curtail growth of managed subprime receivables originated to 5 percent . • Maintain Total Risk Based Capital greater than 1 2 percent of risk weighted assets , and equity capita l plus ALLL of at least 6 .5 percent of tota l managed assets . • Modify the 3-year strategic plan to provide fo r reasonable growth rates , adequate capital and adherence to the plan . • Develop a Credit Risk Management progra m 25 day s 25 day s 60 day s including limits on the degree of risk incurred , systems to measure and contro l risks , and skille d employees managing the risks . 60 day s • Develop monthly & quarterly risk managemen t reports for management review . 60 day s • Ensure the risk manager was independent of credi t decision-making activities . 60 day s • Develop a Marketing Plan to carry out the strategi c plan . • Develop a 3 - year Capital Plan, including a Capita l Assurance Agreement between NextBank and NCI . • Enhance the Internal Audit program . • Implement a Vendor Management progra m governing outsourcing of banking functions 60 day s 60 day s 30 day s 30 day s Sours : OCC Supm(tary MI S We believe that the 2000 examination had established sufficient basis for using a more forceful enforcement action than a Board Resolution to effect corrective action . NextBank had no t substantively addressed the concerns raised in the prior 1999 sit e Material Loss Review of NextBank, NA (OIG-03-024) page 29 visit, such as a establishing a plan covering growth and vendor management . Moreover, NextBank clearly exhibited a higher risk profile given its accelerated growth above the original business plan, its planned expansion into subprime credits, and the unproven Internet platform for controlling credit risk as evidenced by the 9-12 percent charge-off rates of the older loans . In addition, operating losses were not stabilizing and the bank's revised projections indicated that -profitability could be achieved through higher than planned growth . Given the absence of fundamental bank risk management systems, we believe an appropriate response would have been an issued enforcement document rather than continually relying on bank management commitments . Besides the type of enforcement action, there were also certain aspects of the Board Resolution that seemingly could have been enhanced, specifically those aimed at growth and capital coverage . The Board Resolution only attempted to curb subprime growth with a set limit beyond a capital limitation even though the bank lacked systems and controls to support prime loan growth as evidenced by the increasing charge-off rates of prime credits . The requested capital support of 6 .5 percent to total managed assets can be traced to the original charter application in 199$_ However, that capital level was in support of projected volume and the type of business (i .e ., prime creditors) at the time . As previously noted, those two basic assumptions materially changed with actual growth more than doubling planned, and the shift from prime to subprime credits . Another aspect of the Board Resolution was a required capital assurance agreement between the bank and NCI . The agreement called for an assurance from NCI to provide additional capital if the bank's capital ratios fell below certain regulatory thresholds . Although it was reasonable to look to the parent and sole owner for needed future capital support, NCI had demonstrated that any capital support would not come from operations given its consecutive years of net operating losses, even prior to owning NextBank . NCI's March 31, 2000, 10-Q reported cumulative operating losses continued to increase and now exceede d $11 2 million since it began in the Internet credit card business . Material Loss Review of NextBank , NA (OIG-03-024) Page 30 These increasing losses were dissipating NCI's financial base and funds obtained from the 1999 public offerings . The Board Resolution proved to be ineffective in getting the bank to take corrective action . Most of the milestones were not met, and there was also uncertainty arising as to the interpretation of a key provision . Each month OCC was to monitor the bank' s progress towards meeting the 5 percent subprime loan restriction . However, the monthly reports filed by the bank were taken on face value ; the examiner did not verify these reports . It was not until the second phase examination in 2001, some 9 months later, that examiners determined the reports had been inaccurate . Rather than control subprime growth to 5 percent, actual subprime loans were 34 percent for the quarter ending March 2001, an d 27 percent for the following quarter . Bank management attributed this to a misunderstanding of the Board Resolution . OCC officials acknowledge that the Board Resolution had been ineffective, and pointed out that under the revised enforcement policy, PPM 53103, July 2001, Board resolutions are no longer available as an informal action . Prompt Corrective Actio n Prompt Corrective Action (PCA) provides Federal banking regulators an added enforcement toot to promptly address "undercapitalized" banks and thrifts . PCA consists of a system of progressivel y severe regulatory intervention that is triggered as an institution's capital falls below prescribed levels . PCA does not replace or preclude the use of other available enforcement tools (e .g ., cease and desist orders) that address unsafe and unsound banking practices before capital becomes impaired . PCA aims to minimize losses to the FDIC by providing for a quick regulatory response to troubled institutions . When ©CC had determined in October 2001 that NextBank had provided implicit recourse on the trust-held loans, the resultant additional bank assets effectively dropped the bank's regulatory capital level from "well capitalized" to "significantl y undercapitalized ." At that point, NextBank was automatically subject to the restrictions of PCA . Additional restrictions wer e imposed by OCC in November 2001 through a PCA Directive Material Loss Review of NextBank, NA (OIG-03-024) Page 31 containing 12 provisions . Some key provisions required NextBank to : develop a capital restoration plan due in 45 days ; file amended Call Reports ; restrict new credit card account originations to RCO scores above 680 ; prevent dividend payments ; and restrict asset growth, management fees, and brokered deposits . By December 2001, NextBank advised OCC that it would not be able to address its capital deficiency . In January 2002, NCI and NextBank filed with the OCC an Asset Disposition Plan detailing plans to liquidate the bank . Notwithstanding the attempts made during numerous subsequent meetings to resolve the bank's financial condition, OCC appointed FDIC as receiver o n February 7, 2002 . Brokered Deposit Restriction s PCA restricts the use of brokered deposits and the rates paid on deposits when regulatory capital falls below the "well capitalized" category . These restrictions are intended to slow or reverse growth, and thus risk, by limiting a troubled institution's funding sources . For NextBank these restrictions were automatically triggered on October 31, 2001 . Call reports show a net outflow of about $56 million in deposits from September 30, to December 31, 2001 . However, brokered deposits increased roughly $135 million from $55 million to $190 million during this timeframe . Because we were unable to determine the actual dollar amounts of brokered deposits and bank deposits on the day the PCA directive was issued, we spoke to an OCC analyst about the apparent increase in brokered deposits . The analyst opined that the apparent increase could have been due to the bank's definitional interpretation as to what constituted a brokered deposit. Prior to the deposit restriction, the bank had not reported certain fiduciary deposits as brokered deposits . The analyst believed that NextBank might have reclassified a portion of their fiduciary deposits as brokered deposits for th e December 2001 Call Report . We could not determine or estimate how much of the $135 million in additional brokered deposits could have been due to the reclassified fiduciary deposits versus ho w Material Loss Review of NextBank , NA (OIG-03-0241 - Page 32 I much may have actually been due to the use of brokered deposits contrary to the restriction . PCA Effectivenes s PCA's effectiveness in NextBank's situation is difficult to assess given the short time period of about 85 days from the time the PCA Directive was issued to the bank's closure . The implicit notion that PCA provides prompt and progressively severe enforcement action based on a bank's capital position appeared irrelevant in NextBank's situation . By the time Nextbank's true financial condition had been determined in the later part of 2001, it had already accumulated critically, if not irreversible, large proportions of risk . Coupled with the CEBA operating and funding restrictions, the bank had few, if any, realistic options to survive PCA . Rather than prompt enforcement action, NextBank's situation points to a need to quantify uncontrolled growth so that risk and not just capital levels triggers supervisory action . Conventional enforcement actions had not been effective . Finding 3 Other Regulatory Matter s One of the mandated review objectives of a material loss review is to bring to regulators' attention any issues which might assist in avoiding bank failures in the future . Although not directly related to the examination of NextBank, we believe the circumstances and conditions under which NextBank obtained its operating charter point to potentially vulnerable regulatory and supervisory areas warranting OCC's review . Potential Vulnerability in the Application Proces s NCI initially applied to OCC for a new credit card bank charter in December 1998 . NCI's application clearly disclosed the planned Internet-based platform and delivery channel, its targeted prime customer base, planned funding, and basic organizational structure . In reviewing such applications, OCC considers (1) the organizers' familiarity with national banking laws and regulations, (2) competencies of the managers and directors, (3) capital adequacy relative to projected volume and type of business activity, (4) profitability prospects, and (51 the safety and soundness issues . Material Loss Review of NextBank , NA (OIG-03-024) Page 33 OCC's final approval of a bank charter also depends on the bank obtaining FDIC deposit insurance . Although FDIC had reached favorable determinations for most of the insurance considerations, the FDIC March 1999 field investigation recommended that the Washington FDIC office deny deposit insurance . The denial was based on the factor "General Character of Management," specifically over the planned compensation to insiders . The FDIC field investigative report concluded that the stock options accruing to NCI owners did not appear to be in the best interest of Next8ank or its long-term viability . Aside from the FDIC concerns, OCC granted NCI "preliminary conditional approval" in May 1999 . However, OCC's approval included 12 conditions, which collectively were designed to better ensure that once opened, NextBank would operate in a safe and sound manner . NCI then, however, pursued a different approach to chartering NextBank . Rather than operate under a new bank charter, NC1 instead filed a separate change-in-control application to acquire a dormant existing national bank charter in August 1999 . In so doing, the targeted charter would already have existing FDIC deposit insurance coverage, and OCC does not as a practice precondition change-in-control applications . NCI opened NextBank under the change-in-control application in September 1999OCC's authority to precondition a change-in-control application appears unclear and subject to interpretation . When we initially asked OCC why NextBank's change-in-control decision had not been subject to the same conditions as its prior new bank charter application, we were told that OCC lacked clear legal authority to do so . We brought to their attention the OCC Corporate Manual" for chartering an Internet Bank, which specifically states, in part : " . . .OCC may approve or conditionally approve any (emphasis addedl filing after reviewing the application . . ." OCC officials indicated that the manual reference applied only to new charters and not a change-in-control application . Furthermore, OCC officials were not certain if such preconditions would be legally enforceable even though they were aware that the Federal Reserve preconditioned change-in-control applications and believed such preconditions were enforceable under 12 U .S .C § 1818 . = ) The lovemet and the National Bank Charier, Cvmp[raFler's Corporate Manual, January 200 1 Material Loss Review of NextBank , NA l0IG-03-O241, Page 34 We believe NextBank was, in substance, a new bank given the dormant status of the acquired bank charter . Accordingly, we believe preconditions were not only prudent but also could have possibly allowed OCC to more effectively control NextBank's growth and operations early on rather than after its risk exposures had reached critical proportions . For example, one precondition OCC had invoked under the new bank charter, which could have been expanded, was a minimum 5 .5 percent capital to managed assets ratio . Such a precondition seemed appropriate given NextBank's unproven Internet-based technology, and the unknown risks at the time of Internet banking, let alone being an Internetonly bank . NextBank was clearly not to be just another credit card bank . Besides the added capital cushion, preconditions may have also provided examiners an added basis to assess risk and prioritize examination tasks during the first full scope examination in 2000 . Parent Company Lacked Sufficient Regulatory Oversigh t Finally, as a CEBA charted bank , NextBank ' s parent , NO, was exempt from Federal oversight by the Federal Reserve under the Bank Holding Company Act . NCI was licensed in California but had not been subject to state examination or oversight . While the ©CC had examination authority over NO as an a ffiliate and third party service provider of NextBank , OCC examination coverage of NO was limited to transactions and operations that directly related to NextBank . Distinguished only by legally separate organizational structures , NCI and NextBank were substantively the same organization with dual senior managers and managing directors . NCI also controlled NextBank ' s financial resources and operations, the latter through a fee-based servicing agreement . In substance, NextBank was a shell bank that booked insured $100 , 000 time deposits and credit card receivables . But those assets, transactions , and liabilities were essentially created by NCI , a NCI operating subsidia ry , or a third party service provider contracted by NCI . NCI ' s financial condition and operations clearly could impact NextBank and its Federally insured depositors . OCC examinations of NextBank did not cover NCI's specific operations as the parent company or its financial records . In effect, NCI was not subject to Federal oversight or sufficien t Material Loss Review of NextBank, NA (OIG-03-024) Page 35 oversight by the state functional regulator, certainly not to the level normally provided over an equivalent bank holding company . While possibly a unique situation, we believe this type of organizational structure points to a potential supervisory gap between OCC and a functional regulator .'` Of concern is when that supervisory gap falls over the parent company whose financial condition and operations may adversely impact a national bank . For example, OCC examiners were not aware of several personal loans NCI made in year 2000 to certain employees, including a senior manager that had held dual positions with NC! and NextBank . According to NCI's 10-K filing, the manager's loan included a stated interest rate and was secured by NCI stock and stock options . Eight months after NextBank failed, the manager's loan and accrued interest had still not been repaid and is currently subject to a collections suit . The amount of the manager's loan was not material (Le ., under $200,000) . But it must be kept in mind that one of NCI's primary source of funds was NextBank And from a supervisory perspective, NC l was also viewed as a source of capital support as reflected in the Board Resolution as requested by OCC after the 2000 examination . OCC's authority to proactively exam NCI, affiliates, and third party service providers is established unde r 12 U .S .C .§ § 481 and 1867(c) . We believe that examiners in 2000 did not fully exercise this authority . Recommendation s With respect to NextBank's Internet-based credit card activities, the OIG has no recommendations in light of the Federal Financial Institutions Examination Council's draft Credit Card-Account Management and Loss Allowance Guidance, July 22, 2002 . While not applicable to NextBank's entire situation, we believe the guidance provides sufficient regulatory expectations that would have mitigated some of the failed bank's risky practices . 1 4 A similar supervisory gap was reported by the FDIC o[G involving another bank failure that had resulted in a material lass to the FOX . Material Loss Review - The Failure of Pacific Thrift and Loan Company, Woodland Hills, California, dune 7 . 2000 . Audit Report No . 00-022- Material Loss Review of NextBank, NA (OIG-03-024) Page 36 In Finding 2, we noted that exarrliner resource constraints appeared to have hindered OCC's timely and full assessment of the bank's risk profile and true financial condition until the last quarter in 2001 . We are aware that a similar situation had been identified in an OCC Lessons Learned Review for another recently failed bank . One recommendation from that internal review was for OCC to establish a process to allocate specialized examination resources to banks that appear fundamentally sound but have a high or increasing risk profile . This process should be centralized to allow such specialized requests and assigning resources . 1 . Accordingly, we support the aforementioned recommendation from the lessons Learned Review and further recommend that additional steps be taken to proactively expand the pool of examiners with specialized experience based on emerging trends and industry developments . Also in Finding 2, we noted additional and expanded examiner attention had been warranted in the areas of accounting practices and the service agreement with NCI . 2 . With respect to the accounting practice issue, we recommend that the July 2000 Internal and External Audits handbook be reassessed for clarity and whether NextBank's situation calls for establishing or increasing mandatory procedures to review the external auditors work covering a bank's accounting practices with . respect to compliance with Generally Accepted Accounting Principles . 3 . With respect to the service agreement issue, we recommend that examiner guidance be reassessed for clarity or expanding the expected examiner coverage provided under OCC Bulletin 2001-47 Third-Party Relationships-Risk Management Principles . The bulletin establishes precise expectations of banks' risk management processes . However, it's unclear as to what examiners are expected to do when a bank's systems are insufficient or absent as in NextBank's case . Specific consideration should be given to examiner s Material Loss Review of NextBank , NA (OIG-03 .024 ) . Page 37 I gauging a third party service provider's impact on the bank's condition and operations . In Finding 2, we also pointed out the possible PCA violation of increased brokered deposits contrary to the associated restriction . 4 . We recommend that OCC assess how much of the increase in brokered deposits in the fourth quarter of 2001 was actually due to the reclassification of fiduciar y deposits, and assess the need for further sanctions if warranted . In Finding 3, we point out two potential vulnerable areas dealing with change-in-control applications, and oversight of national bank parent companies that are not subject to Federal supervision or sufficient supervision by the functional regulator . 5 . With respect to applications, we recommend that OCC seek legal clarity as to their authority to condition a change-in-control application . If needed, seek legislative authority in concert with the Federal Reserve as to the circumstances allowing OCC to invoke conditions when acting on this type of application . 6 . With respect to the second issue, the Comptroller of the Currency should reassess the adequacy of existing examination guidance on how examiners should assess the risks presented by the parent company . Added consideration should be given to the specific supervisory issues presented by entities operating under the Competitive Equality Banking Act of 1987 . Management Response and ©IG Comments In its November 25, 2002 written response to the OlG's draft report, OCC concurred with the reported findings and agreed that the recommendations, when implemented, may be helpful to avoiding similar situations in the future . Over the next few weeks, OCC plans to formulate action plans detailing the steps they will take to implement the recommendations . The actions will beMaterial Loss Review of NextBarik, NA {OIG-03-0241 Page 38 formally reported and monitored through the Department's Joint Audit Management Enterprise System . We believe OCC 's planned actions are responsive to the intent of the recommendations . The OIG will also continue to monitor OCC's progress in addressing the reported findings and recommendations . The full text of OCC' s response is included in Appendix 4 . We would like to extend our appreciation to OCC for the cooperation and courtesies extended to our staff during the audit . If you have questions please call me at (415) 977-8810 ext . 222 . Major contributors to the report are listed in Appendix 5 . Benny W . Lee IS f Regional Inspector General for Audi t Material Loss Review of NextBank, NA (OIG-03-024} 'age 39 Appendix i Objectives, Scope . and Methodolog y We conducted this material loss review of NextBank in response to our mandate under Section 38(k ) of the FDIA, 12 USC § 1831 o (k) . This section provides that if the deposit insurance fund incurs a material loss with respect to an insured deposito ry institution on or after July 1, 1993, the inspector general for the appropriate Federal banking agency shall prepare a report to the agency , which shall : Ascertain why the institution's problems resulted in a material loss to the insurance fund ; Review the agency's supervision of the institution ; and Make recommendations for preventing any such loss in the future . As defined by Section 38(k) of the FDIA, a loss occurring after June 30, 1997, is considered material if it exceeds $25 million o r 2 percent of the institution's total assets . The FDIA also requires the inspector general to complete the report within 6 months after it becomes apparent a material loss has been incurred . We initiated a material loss review of NextBank based on the loss estimate by the FDIC . I n October 2002, FDIC estimated that NextBank's failure would cost the Bank Insurance Fund between $300 and $350 million . To accomplish our review, we conducted fieldwork at OCC Headquarters in Washington, D_C ., and its Western District Headquarters i n San Francisco, California . Additionally, we visited FDIC's Division of Supervision in Washington, D .C ., the Division of Resolutions and Receiverships (DRR) in Dallas, Texas and Division of Finance (DOF) personnel operating out of NCI's Headquarters in San Francisco, California . We also met with enforcement officials from the SEC in San Francisco, California to determine the nature and status of any planned or ongoing investigations relating to NCI . At the time of our inquiry, SEC had just filed notice of a formal investigation, and as such SEC was unable to comment . Given the potential breadth of SEC's investigative subpoenas, we did not inquire or seek information surrounding NCI's external auditors with respect to any services provided to NCI or NextBank . Accordingly, our review did not assess what, if any, role the external auditors work may have contributed to NextBank's failure . Material Loss Review of NextBank , NA (GIG-03-024) Page 40 Appendix 1 Objectives, Scope, and Methodolog y Our review covered the period from December 1997 until NextBank's failure on February 7, 2002 . We conducted our fieldwork fro m April 2002 to November 2002 . In November 2002, subsequent to issuance of our draft report, OCC issued their Lessons Learned Review of NextBank . Consequently, we were unable to do an in-depth analysis of any information the review might have had with respect to the causes of NextBank's failure or OCC's supervision of the bank . However, reviewing the document shows it is consistent with our audit report . To assess the adequacy of OCC's supervision of Nextdank, we attempted to determine (1) when OCC first identified NextBank's safety and soundness problems, (2) the gravity of the problems, and (3) the supervisory response OCC took to get the bank to correct the problems . Additionally, we attempted to determine whether OCC (4) might have discovered problems earlier, (5) identified and reported all the problems, and (6) issued comprehensive, timely, and effective enforcement actions that dealt with any unsafe or unsound activities . Specifically, we : • Assessed OCC actions based on its internal policies and guidance, and various guidance provided by the FFIEC . Reviewed supervisory and enforcement files and records for NextBank and its parent from 1997 through 2002 that were maintained at OCC .Headquarters, and its Western District Office . We analyzed all examination reports, supporting workpapers, and related supervisory and enforcement correspondence . We performed this analyses to gain an understanding of the problems identified, the approach and methodology OCC used to assess NextBank's condition and the regulatory action used by OCC to compel bank management to address the deficient conditions found . We did not conduct an independent or separate detailed review of the external auditor's work or associated workpapers, other than those incidentally available through the supervisory files . • Interviewed and discussed various aspects of the supervision of NextBank with OCC officials, examiners, specialists, attorneys, and an analyst, to obtain their perspective on the bank's condition and the scope of the examinations . Material Loss Review of NextBank , NA (0IG-03-024) Pape 41 Appendix 1 Objectives . Scope . and Methodolog y • Reviewed files , workpapers , and examination reports maintained by FDIC' s Dallas DRR staff to determine the nature , scope, and conclusions regarding the post closing of NextBank . Interviewed the FDIC, DRR and DOF personnel who were involved in the receivership process and in the due diligence reviews, which were conducted prior to and after NextBank's closure and appointment of the conservator . • Discussed the progress of FDIC' s investigative efforts with FDIC DRR investigators in Dallas, Texas . • We interviewed a FDIC Division of Supervision examiner who had participated with 0CC on reviews and examinations at NextBank . We conducted our review in accordance with generally accepted government auditing standards . Material Loss Review of Next5ank, NA (OIG-03-024) Page 42 I Appendix 2 Chronology of Significant Event s Chronology Of Events in NextBank's Histor y 06/96 Internet Access Financial Corporation, subsequently renamed NextCard, Inc . (NCI) in October 1998, is incorporated in the . State of California to offer Internet-based consumer financial services . 12123197 The NCI Visa is first offered to the public , with loans originating through the NCI website . Credit cards are issued solely through a strategic alliance with an unaffi li ated bank . 12/10/98 NCI files a cha rt er application with 0CC for a new national bank . 01/12199 NCI terminates its Consumer Credit Card Program Agreement with its strategic partner and begins purchasing credit card receivables from the partner using secured lending facilities extended to a subsidiary, NC! Funding Corporation . 02/16/99 OCC and FDIC conduct charter field investigation . 05/08/99 OCC grants NC[ conditional approval to establish a new national, limited purpose credit card bank . Conditions include minimum capital greater than 6 .5 percent of managed assets and limiting securitizations to not more than 73 percent of aggregate receivables for three years . 05119199 NCI completes its Initial Public Offering (IPO) with gross proceeds of approximately $138 million . 07/99 FDIC's San Francisco Regional Office recommends denial of insurance, based on excessive stock-based compensation to insiders and noncompliance with its statement of policy on stock benefit plans . 08/16199 NCI files notice to acquire the charter of Textron National Bank ( TNB) of Costa Mesa , California an almost dormant bank , insured by FDIC . 09/15199 NCI's change in control becomes effective . TNB is renamed NextBank, National Association, a new limited purpose national credit card bank . Total Assets were about $313 million by September 30, 1999 . Material Loss Review of NextBank, NA (01G-03-024) Page 43 Appendix 2 Chronology of Significant Event s 12106199 OCC conducts a 60-day limited scope examination of NextBank as of September 30, 1999 . CAMELS 2/222322 . 12/14/99 NCI completes a follow-on public offering with gross proceeds of approximately $161 million . 03/00 Founder, Chairman and CEO of NCI steps down, retained as Chief Strategy Officer . 05108100 . OCC begins first full scope examination based on March 31, 2000 data . Total Assets as of March 31, 2000 were $696 million . 05100 NextBank submits a revised business plan for 2000 . 0711 1100 FDIC requests to attend exit meeting due to concerns about rapid growth, increasing risk profile and lack of controls . 7/00 OCC requested NCI's Board Of Directors to develop a Capital Assurance Agreement between the bank and NCI . 09/06/00 OCC holds an exit meeting with NextBank on the May 2000 examination . OCC concludes that the bank's condition is satisfactory and assigns CAMELS ratings of 2/222322 . FDIC has reservations with OCC's ratings, but concurs, lacking information that would substantiate a lower rating . Total managed assets were $951 million at June 30, 2000 . 10126 1 00 Based on the May 2000 examination, NextBank's Board of Directors adopts Board Resolution including a Capital Assurance Agreement . 12/00 OCC on-site visit to review NextBank corripliance with the Board Resolution . OCC finds that NextBank made minimal progress in addressing issues raised in the Board Resolution and asset quality issues . 01/01 NextBank issues new Capital and Business Plans . 01/02/01 OCC on-site review of NextBank securitizations and compliance with Board Resolution . OCC considers securitization activity satisfactory . However NextBank is not in full compliance with Board Resolution . OCC asks NextBank management to re-write the Capital and Business Plans . Material Loss Review of NextBank, NA (OIG-03-024) Page 44 I Appendix 2 Chronotogy of Significant Event s 03/01 OCC on-site visit to evaluate NextBank's compliance with Board Resolution . OCC finds only partial compliance . 05101 OCC begins a full scope examination, with FDIC participating . NextBank expanding subprime loan market, growing greater than planned, planning and control systems not keeping up . with growth, and the bank deviates from original business plan . Total managed assets $1 .9 billion as of March 31, 2001 . 07/13/01 OCC transfers NextBank supervision from .he Western District to its Washington, D .C . Headquarters Special Supervision and Fraud Division . 08120101 OCC begins Phase 2 of the full scope examination with an expande d team of specialized examiners . 09/30/01 OCC examiners ascertain NexiBank's true financial condition, leading to a reduction of its capital position by $96 million . OCC deems that NextBank is providing implicit recourse on securitized assets . Total Risk Based Capital is reduced to 5 .38 percent, placing NextBank in the "significantly undercapitalized" PCA category . 10/04/01 NCI retains outside investment bank to market the parent and bank for sale, likely indicating that management is unwilling or unable to improve NextBank's capital position . 1 1109/01 OCC asks NextBank's Board of Directors to request in writing that NCI provide capital support as required under the Capital Assurance Agreement . 1 1116101 OCC issues a PCA Directive requiring NextBank to file an acceptable Capital Restoration Plan with OCC by December 31, 2001, or a plan to sell/merge/liquidate at no cost to the FDIC . 12131/01 NextBank files a Capital Restoration Plan with OCC proposing eithe r the sale of NCI to a third party or a liquidation of NextBank's assets and liabilities . 01112102 NextBank files an Asset Disposition Plan with OCC since a Capital Restoration Plan is not feasible . The Asset Disposition Plan is unacceptable to 0CC and FDIC because of its high cost, lack o f Material Loss Review of NextRank, NA (OIG-03-024) Page 45 I Appendix 2 Chronology of Significant Event s assurance that a buyer could be found, and inability to raise enough money to retire the bank's liabilities . 02/07102 0CC issues a Temporary Cease and Desist Order requirin g NextBank to take action to enforce the Capital Assurance Agreement between the bank and NCI . 02/07/02 0CC issues an Order of Investigation requiring NextBank t o provide documents needed to assess the financia l condition and evaluate the a ff airs of NextBank and to determine whether any enforcement action is appropriate against directors , officers, or employees of the bank . 2/07/02 OCC closes NextBank and names FDIC as Receiver . 03/02 SEC opens an investigation of NCI . Material Loss Review of NextBank, NA (OIG-03-024) Page 46 I Appendix 3 Glossary of Term s Allowance for Loan and A valuation reserve established and maintained by Lease Losses charges against a bank's operating income . As a valuation reserve, it is an estimate of uncollectable amounts that is used to reduce the book value of loan s and leases to the amount that is expected to be collected . Brokered Deposits Funds, which a bank obtains, either directly or indirectly, by or through a broker . for deposit into a deposit account . Brokered deposits include both those in which a single depositor holds the entire beneficial interest and those in which the deposit broker sells participations to one or more investors . Under 12 Code of Federal Regulations § 337 .6, only "well capitalized" banks may accept brokered deposits without FDIC approval . CAMELS The OCC and other bank regulators use the Uniform Financial Institution Rating System to evaluate a bank's performance . CAMELS are an acronym for the performance rating components : C apital adequacy, Asset quality, Management administration, Earnings, Liquidity, and Sensitivity . Implicit Recourse An implied obligation for the bank to make good all credit losses in accounts sold . Individual Minimum OCC may establish the minimum level of capital for an Capital Requirement institution it supervises . This enforcement action is a special capital requirement set case-by-case fo r associations with unacceptably high-risk profiles . Informal and Formal Informal enforcement actions are documents that Enforcement Actions provide a bank with guidance in addition to tha t provided by the Report of Examination . Informal actions are those instances where it is desirable to have commitments from a bank's management and board of directors . Formal enforcement actions are reserved for significant safety and soundness or complianc e Material Loss Review of NextBank , NA (OIG-03-024) Page 47 Appendix 3 Glossary of Terms problems that, unless corrected, constitute a present or future threat to the survival of the bank or otherwise pose a serious threat to the bank's safety and soundness . Order of Investigation Orders approved by Washington Supervision Review Committee and the Senior Deputy Comptrolier for Bank Supervision Operations, which authorize formal investigations of certain national banks . Once issued the Comptroller's representatives are authorized to subpoena documents and testimony from the entities within and outside the bank under investigation . Prompt Corrective Action A framework of supervisory actions for insured institutions, which are not adequately capitalized . These actions become increasingly severe as an institution falls into lower capital categories . The capital categories are : Well Capitalized, Adequately Capitalized, Undercapitalized, Significantly Undercapitalized, and Critically Undercapitalize d (12 USC § 1831o) . Subprime The term refers to the credit characteristics of the individual borrowers . Subprime borrowers typically have weakened credit histories that include payment delinquencies, and possibly more severe problems such as charge-offs, judgments, and bankruptcies . They may also display reduced repayment capacity as measured by credit scores, debt-to-income ratios, or other criteria that may encompass borrowers with incomplete credit histories . Temporary Cease & Interim order to impose immediate measures pending Desist Order resolution of a final cease and desist order . May b e challenged in U .S . District Court within 10 days of issuance but effective on issuance . Pursuant to authority under 12 USC § 1818 . Material Loss Review of NextBank, NA (OIG -03-024) Page 48 Appendix 4 Management Comment s C MEMORANDUM Comptroller of the Currency Aoministrator of National Banks wasnlnQtan, DC 2021 9 Ta : Benny W. I. , Regiondl Inspector Gene al for Audit From : John D . Hawke, Jr.. Comptroller of the Curremy Dato : November 25r 200 2 Suhitct: OTC Draft Audit Report -NextBank N .A . We have tooeived and reviewed your draft audit report titled Murerial Lass Review of NerzBa* X .A. The Office of the Cornptrol1a of the Cuzrecy closed Ncx zz3c, N . (NcxtBank) on February 7, 2002 upon determining that unsafe and unsound practices had substsnriaily dissipazcd asses and that insolvency was imminent without Federal assistance . The Fedora[ Deposit Iastuaace Act m =dated your review of the failure, because the Federal Deposit lnsusance Corporation (FDIC) estimated that there would be a material loss to the deposit insurance fund. Consistent with the purposes of the rcv'saw, you found that the bank failed because of improperly rnszuayed rapid'owth tb& led to unacceptable high levels of credit risk, losses, and opanwoaal probless. You also found that thac ware aspects of OCC's exam on and entbruramt prooedures that warrant closer review and assessment given the rapidity of Ncxt8ank's uncontrolled ltowth and failure. We concur with your fmd€ngs and area that the nxomtrtcadations, when impiemeineed, may be helpful to us in avoiding similar sit iations in the future . Over the next few weeks, we will be formuladag action plans derailing the steps we will taka to implement the recotnutendations . The ac ions will be fonually reported and monitotcd through the Dcpar=cnt'a Joint Audit Management Eraerpsise System (JAxAES) . Thank you for the appottunlty to review and coz=enr on the draft report. Material Loss Review of NextBank, NA (OiG-03-O24) Page 49 Appendix 5 Major Contributors To This Repor t inspector General, Office of Audi t John A . Richards, Audit Manage r John E . Carnahan, Auditor-in-Charg e Jack Gilley, Audito r John Mansfield , Audito r Garrett W. Gee, Audito r Material Loss Review of NextBank, NA {OlG-03-024) Page 50 Appendix 6 Report Distributio n U .S . Department of the Treasur y Office of the Under Secretary for Domestic Financ e Office of the Assistant Secretary for Financial Institutions Policy Office of Strategic Planning and Evaluations . Departmental Offices Office of Accounting and Internal Control, Departmental Offices Office of the Assistant Secretary for Public Affair s Office of The Comptroller of the Currency Comptroller Deputy Comptroller Western District Senior Advisor-OIGfGAO Liaiso n Office of Management and Budge t OIG Budget Examine r U .S . General Accounting Office Comptroller of the United State s Federal Deposit Insurance Corporatio n Chairma n Material Loss Review of NextBank, NA (OfG-03-0241 Page 51 I Exhibit 2 KEVIN Y . RYAN (CSBN 118321) United States Attorney FILE? CHARLES B . BURCH (CABN 79002) Chief, Criminal Division AUG 14 2003 2 3 4 5 s 7 ANNE-CHRISTINE MASSULLO (CASBN 117506) WILLIAM H . KIMBALL (NYSB 2358687) Assistant United States Attorney P.lOHAfo W . WIE KW G C!E( U-9M TRFCT C jfl ' 1BNO1STHr-T OrCA F(>WtA 450 Golden Gate Avenue, Box 36055 San Francisco , California 94102 Telephone: (415) 436-684 2 8 1 Attorneys for Plaintiff g UNITED STATES DISTRICT COURT 10 NORTHERN DISTRICT OF CALIFORNI A 11 SAN FRANCISCO DIVISIO N 12 23 UNITED STATES OF AMERICA, No . CR 03-0229 JSW 14 Plaintiff, PLEA AGREEMENT 15 v. 16 OLIVER G . FLANAGAN, 17 Defendant. 18 19 1, Oliver G. Flanagan, and the United States Attorney's Office for the Northern 20 District of California (hereafter "the government") enter into this written plea agreement 21 (the "Agreement") pursuant to Rule 1 I(c)(1)(13) of the Federal Rules of Criminal 22 Procedure : 23 The Defendant's Promises 24 1 . I agree to waive indictment and plead guilty to the captioned information 25 charging me with obstructing an examination oCa financial institution, in violation of 18 26 U .S .C_ § 1517 . 1 agree that the elements of the offense and the maximum penalty for thi s 27 28 PLEA AGREEMENT F46" If f ;'r-11FD2-SQ;!F A CR 03-0229 JSW i charge are as follows : (1) the Office of the Comptroller of the Currency of the 2 Department of the Treasury ("OCC"), an agency of the United States with jurisdiction to 3 conduct examinations of financial institutions ; (2) was conducting an examination of a 4 bank that was a financial institution as defined by 18 U .S .C . § 20 ; (3) 1 was aware that 5 there was an ongoing OCC examination ; (4) 1 obstructed or attempted to obstruct the 6 examination by taking actions, whether or not successful, that had the natural and 7 probable effect of obstructing the examination; and (5) 1 did so corruptly, in that I acted 8 voluntarily and deliberately and for an improper purpose . I also agree that the maximum penalties are as follows : 9 10 a . Maximum prison sentence 5 year s 11 b. Maximum fine S 250,000 .00 12 c. Maximum supervised release term 3 years 13 d . Mandatory special assessment $ 100 .00 14 e. Restitution 15 f Other possible consequences of guilty plea : N/A 16 A guilty plea to a felony may affect my ability to become a United 17 States citizen should I ever apply for citizenship in this country . is 19 20 21 22 2 . 1 agree that t am guilty of the offenses to which I will plead guilty, and I agree that the following facts are true : Beginning on April 17, 2000, 1 was employed by the San Francisco offic e of Ernst & Young LLP ("E&Y") as a Senior Manager to work on various independent 23 audits performed on both private and public corporations which were client s of the firm . 24 25 As Senior Manager, I worked under the audit partner for the client ' s engagement and was 26 responsible , among other things, to review work completed by members of the audit team . 27 -28 PLEA AGREEMENT FILED UNDER SEAL CR 03-0229 JSW 2 I was also responsible to sign-off on the audit work once it was finalized so that the 2 electronic version of the audit could be archived in the automated work paper system 3 4 ("AWS") developed by E&Y . The AWS archives audit work papers on a national computer server where they are maintained as a permanent record of the client's audit . In 6 addition, a hard copy of audit work papers which are not electronically generated, such as 7 g letters containing original signatures, is maintained in the file room at-E&Y9 111 10 NextCard, Inc . ("NextCard")a publically traded corporation which provided online credit card application services and traded on the nationwide automated quotation 11 :12 system ("NASDAQ") under the symbol "NXCD", was an E&Y client . NextBank, N .A. 13 (NextBank") was a subsidiary of NextCard and a Financial institution whose deposits 14 were insured by the Federal Deposit Insurance Corporation ("FDIC") . Beginning in the 15 16 second quarter of 2000, 1 was assigned to work as the Senior Manager on . the NextCard 17 engagement . My supervisor on the NextCard engagement was Thomas Trauger . Trauger 18 became a partner of E&Y in October 2000 . 19 20 In about March 31, 2001, the Office of the Comptroller of the Currency of 21 the Department of the Treasury ("OCC") conducted an examination of NextBank, which 22 was a wholly owned subsidiary of NextCarcl . Beginning in the summer of 2001 and 23 24 continuing through March 1, 2002, Trauger, with my assistance and the assistance of 25 others, altered the 2000 NcxtCard audit workpapers and the quarterly reviews generated 26 by the engagement team for the first and second quarters in 2001 . Among other things, 27 28 PLEA AGREEMENT FILED UNDER SEA L CR 03-0229 JSW 3 Trauger altered spreadsheets requested by and given to the OCC ; deleted and altered 2 information contained in a memorandum generated in support of the 2000 audit ; 3 4 instructed me to obtain original handwriting on an altered spreadsheet so that it would 5 appear to be the original ; altered information contained in the 2000 NextCard archived S audit; and instructed me to rearchive the 2000 audit after the changes were made which 7 g had the effect of deleting the original archived version . These deletions and alterations -9 were made so that the .OCC would conclude that our audit was more soundly based than it 10 actually was . 13 12 On March 1, 2002, the OCC issued a subpoena duces tecum to the San 13 Francisco office of Ernst & Young LLP, c/o Tom Trauger . The subpoena required that 1.4 on or before March 25, 2002, E&Y produce "[a]ny and all documents relating to 15 16 NextBank, N .A.; NextCard, Inc . ; NextCard Limited, NextCard Funding Corp . and/o r 1 '7 NextCard Credit Card Master Note Trust ." After receiving the subpoena, Trauger tasked 18 me with the responsibility of gathering all documents that were responsive to the OCC 19 20 subpoena . Thereafter I requested that members of the audit team provide me with 21 responsive documents . At some point during this process, I noticed that I had in my 22 office the zip disk of the former Senior Auditor for the NextCard engagement which 23 24 contained her electronic files for the 2000 NextCard audit . When I informed Trauger of 25 the existence of the zip disk, he told me that it was not important and to get rid of it . He 26 also instructed €l e to review my computer and to delete any e-mails or files which might 27 28 PLEA AGREEMENT FILED UNDER SEA L CR 03-0229 JSW 4 I s reflect the alterations we made to the NextCard audit in November 2001 . Thereafter I 2 went to my computer, reviewed c-nails and Files and deleted at least two items that woul d 3 4 reflect the alterations made to the 2000 audit . Similarly, I followed Trauger's instructio n 5 and did not provide the zip disk to the OCC ( although I did not destroy or alter it and 6 recently made it available to the government.) . At the time I engaged in this conduct, I di d 7 8 so voluntarily, deliberately and with the improper purpose of concealing the prio r 9 alterations from the OCC . to 3 . 1 agree to give up all rights that I would. have if I chose to proceed to trial , 11 12 including the rights to a jury trial with the assistance of an attorney ; to confront and cross- 13 examine government witnesses ; to remain silent or testify; to move to suppress evidenc e 14 or raise any other Fourth or Fifth Amendment claims ; to any further discovery from th e 15 16 17 government, and to pursue arty affirmative defenses and present evidence . 4, 1 agree to give up my right to appeal my conviction, the judgment, an d i8 I orders of the Court_ I also agree to waive any right I may have to appeal my sentenc e 19 20 21 I except that I reserve the right to appeal the denial by the district court of any motion mad e by the Government pursuant to Guidelines Section 5K1 .1 based upon my provision o f 22 23 24 I substantial assistance in the investigation or prosecution of another person. 5. 1 agree not to file any collateral attack on . my conviction or sentence , 25 I including a petition under 28 U .S .C . § 2255, at any time in the future after I a m 26 27 I sentenced, except for a claim that my constitutional right to the effective assistance o f 28 PLEA AGREEMENT FILED UNDER SEAL CR 03-0229 JSW 5 I x counsel was violated . 2 6. 1 agree not to ask the Court to withdraw Illy guilty plea at any time after it i s 3 entered. 4 ' . I agree that I will make a good faith effort to pay any fine, forfeiture o r 5 6 restitution I am ordered to pay . Before or after sentencing, I will, upon request of th e 7 8 Court, the government, or the U .S . Probation Office, provide accurate and complet e s financial information, submit sworn statements and give depositions under oath 10 concerning illy assets and my ability to pay, surrender assets I obtained as a result of my 11 12 crimes, and release funds and property under my control in order to pay any fine , 13 forfeiture, or restitution . I agree to pay the special assessment at the time of sentencing . 14 S . I agree to cooperate with the U .S . Attorney's Office before and after I a m 15 16 Ili I 17 18 sentenced . My cooperation will include, but will not be limited to, the following : a . I will respond truthfully and completely to any and all questions put to axle, whether in interviews, before a grand jury or at any trial or other proceeding ; 19 20 b . I will provide all documents and other material asked for by the government ; 21 22 c . I will testify truthfully at any grand jury, court or other proceeding as requested by the government ; 23 24 d. I will surrender any and all assets acquired or obtained directly or indirectly, as a result of my illegal conduct ; 25 26 e . I will request continuances of my sentencing date, as necessary, until my cooperation is completed; 27 28 PLEA AGREEMENT FILED UNDER SEAL CR 03-0229 JSW 6 f. I will tell the government about any contacts I may have with an y 2 co-defendants or subjects of investigation, or their attorneys or individuals employed by their attorneys ; 3 4 g . I will not reveal my cooperation, or any information related to it, to anyone without prior consent of the government. 5 6 9. 1 agree that the government's decision whether to f le a motion pursuant to 7 U .S .S .G . § 5K1 .1, as described in the government promises section below, is based on its 8 sole and exclusive decision of whether I have provided substantial assistance and that 9 10 decision will be binding on me . I understand that the government's decision whether to 11 file such a motion, or the extent of the departure recommended by any motion, will not 12 depend on whether convictions are obtained in any case . I also understand that the Court 13 14 will not be bound by any recommendation made by the government . 15 10 . I agree not to commit or attempt to commit any crimes before sentence is 16 17 imposed or before I surrender to serve my sentence ; violate the terms of my pretrial 18 release (if any) ; intentionally provide false information or testimony to the Court, the 19 Probation Office, Pretrial Services, or the government ; or fail to comply with . any of the 20 21 other promises I have made in this Agreement . I agree that, if I fail to comply with any 22 promises I have made in this Agreement, then the government will be released from all of 23 its promises, but I will not be released from my guilty plea . 24 11 . If I am prosecuted after failing to comply with any promises I made in this 25 26 Agreement, then (a) I agree that any statements I made to any law enforcement or other 27 government agency or in Court, whether or not made pursuant to the cooperatio n 28 PLEA AGREEMENT FILED UNDER SEA L CR 03-0229 JSW 7 provisions of this Agreement, may be used in any way; (b) I waive any and all claims 2 under the United States Constitution, Rule 11(e)(6) of the Federal Rules of Criminal 3 4 Procedure, Rule 410 of the Federal Rules of Evidence, or any other federal statute or rule, -5 6 7 I to suppress or restrict the use of nay statements, or any leads derived from thos e statements ; and (c) E waive any defense to any prosecution that it is barred by a statute of 8 limitations, if the limitations period has run between the date of this Agreement and the 9 date I am indicted . 10 12 . I agree that this Agreement contains all of the promises and agreements 11 12 between the government and nme, and I will not claim otherwise in the future . 13 13 . 1 agree that this Agreement binds the U .S . Attorney's Office for the 14 15 Northern District of California only, and does not bind any other federal, state, or local 16 agency. 17 The- Government's Promises 18 14 . The government agrees to move to dismiss any open charges pending 2 against the defendant in the captioned i-r -ie ent at the time of sentencing . 21 15 . The government agrees not to file or seek any additional charges against the 22 defendant that could be fi led as a result of the investigation that led to the pending txne€rt.~25 16 . The government agrees not to use any statements made by the defendan t 26 27 pursuant to this Agreement against hi m , unless the defendant fails to comply with any 28 PLEA AGREEMENT FILED UNDER SEA L CR 03-0229 JSW g I promises in this agreement. The government may, however, tell the Court and the U .S. Probation Department about the full extent of the defendant's criminal activities i n connection with the calculation of the Sentencing Guidelines . 17. If, in its sole and exclusive judgment, the government decides that th e defendant has cooperated fully and truthfully, provided substantial assistance to la w enforcement authorities within the meaning of U.S .S.G . § 5K 1 . 1, and otherwise complie d fully with this Agree ment, it will file with the Court a motion under § 5K1 .1 and/or 1 8 U .S .C . § 3553 that explains the nature and extent of the defendant's cooperation an d recommends a downward departure . 18 . Based on the information now known to it, the government will not oppos e a downward adjustment for acceptance of responsibility under U .S.S.G . § 3E1 .1 . The Defendant's Affirm ations 1 9 . 1 confirm that I have had adequate time to discuss this case, the evidence , I and this Agreement with my attorney, and that he has provided me with all the lega l I advice that I requested . 20. 1 confirm that while I considered signing this Agreement and, at the time I signed it, l was not under the influence of any alcohol, drug, or medicine . U/ (11 I II PLEA AGREEMENT FILED UNDER SEA L CR 03-0229 JSW 9 21 . 2 1 confirm that rimy decision to enter a guilty plea is made knowing th e charges that have been brought against me, any possible defenses, and the benefits an d 3 4 possible detriments of proceeding to trial . I also confirm that my decision to plead guilty 5 is made voluntarily , and no one coerced or threatened me to enter into this agreement . 6 Dated : Op `fi r UUVLER G . FL AN Defendan t lad2e-~ 7 8 KEVIN V . R`: AN Unrtates Attorney 9 10 11 Dated: Pk- 1 q 5 ANNE-CHRISTINE MASSULLO Assistant United States Attorney 12 13 14 15 I have fully explained to my client all the rights that a criminal defendant has and al l the terms of this Agreement . In my opinion, my client understands all the terns of thi s 16 Agreement and all the rights he is giving tip by pleading guilty, and, based on the 17 is 19 information now known to mc, his decision to p1 d guilty is knowing and voluntaryDated(~~ 20 U3 • STANLEY . A iN Attorney for Defendan t 21 22 23 24 25 26 27 28 PLEA AGREEMENT FILED UNDER SEAL CR 03-0229 JSW 10 1 Stanley S . Arkin ( SBN No . 058951 ) (Pro Hac Vice) FIED ARKIN KAPLAN LLP 2 590 Madison Avenue, 35th Floo r New York, New York 10022 3 4 Telephone : ( 212) 333-0200 Facsimile: (212) 333-2350 AUG 14 2Q03 Irnarao~'csra " Alfred E . Augustini ( SBN No . 043204 ) 5 7 AUGUSTINI & WHEELER LLP 523 W. 6th Street, Suite 300 Los Angeles, California 90014-1226 Telephone : (213) 629-888 8 Facsim ile: (213 ) 688-7600 8 Attorneysfor Defendan t 6 9 UNITED STATES DISTRICT COURT 10 NORTHERN DISTRICT OF CALIFORNI A II --------------------------------------------------------- x 12 UNITED STATES OF AMERICA, 13 Plaintiff, - against - 17 18 . APPLICATION FOR PERMISSIO N . TO ENTER PLEA OF GUILT Y 14 15 16 . Index No .: CR-03-0229 JS W : AND ORDER ACCEPTING PLE A OLIVER G . FLANAGAN , Defendant . ---------------------------------------------------------- x 19 20 The defendant represents to the Court: 21 1 . My full true name is Oliver Gerard Flanagan . I am 34 years of age . I have gone lo 22 school up to and including College . My most recent occupation has been auditor . I request that al l 23 proceedings against me be in my true name . 24 2. 1 am represented by a lawyer ; his name is Stanley S . Arkin . 25 3. I received a copy of the information before being c al led upon to plead . I have read 26 the information . I fully understand every charge made against me . I understand these charges to b e 27 that I interfered with an investigation by a federal agency into a fi nancial institution by assisting my 28 supervisor in producing altered documents to the agency in response to a request , and, after a APPLICATION FOR PERMISSION FILED L r 03 - 0229 JS W ) EQ 17d 8. D0C I 1 subpoena was issued, by deleting electronic files and originally withholding a zip disk that wa s 2 responsive to the subpoena . 3 4 . 1 have told my lawyer all the facts and circumstances known to me about the charge s 4 made against Ine in the information . I believe that my lawyer is fully informed on all such matters. 5 5 . I know that the Court must be satisfied that there is a factual basis for a plea o f 6 "GUILTY" before my plea can be accepted . I represent to the Court that I did the following acts; in 7 connection with the charges made against me in the information : O A t (IT"'- 9 10 11 12 13 14 35 16 C, ~- t LA 1 t' \ e o 6Le3e~l 17 18 19 20 (In the above space defendant must set out in detail in his /her own handwriting what he did . 21 If more space is needed, add a separate page.) 22 6. My lawyer has counseled and advised me on the nature of each charge, all lesse r 23 included charges, all penalties and consequences of each charge, all possible defenses that I may 24 have in this case and the constitutional rights I am waiving . 25 7 . I understand that my constitutional rights are as follows : 26 (a) the right to a speedy and public trial by jury ; 27 (b) the right to see all of the evidence against me and to hear all witnesses called to testify against me and to have my attorney cro ss-examine them ; 28 APPLICATION FOR PERMISSION PILED UNDER SEAL (CR 03-0229 ]SW) EQI 748.DOC (2 ) I (c) the right to use the power and process of the court to compel the production of any evidence, including the attendance of any witnesses in my favor ; 2 (d) the right to the assistance of a lawyer at all stages of the proceeding s 3 including trial and appeal and if l cannot afford one, to have the court appoint one to represent me without cost to me or based upon my ability to pay ; 4 (e) the right to remain silent or to take the witness stand at my sole option an d if 5 1 do not take the witness stand , no inference of guilt may be drawn from such failure and the jury must be so advised ; 6 7 (f) the right against self- incrimination ; (g) the right to appeal from an adverse judgment ; 8 (h) the right to appeal my sentence without any limitation contained in my plea 9 agreement . 10 8 . I know that I may plead "NOT GUILTY" to any offense charged against me and 11 exercise all of my rights as listed above . 12 9 . 1 know that if I plead "GUILTY" I am giving up all of the rights enumerated in 13 paragraph 7 and that there will be no trial either before a court or jury . 14 10 . 1 know that if I plead "GUILTY" the result of Iny plea is more than just an admission 15 or confession of guilt and that it will result in my conviction , and that further , the court may impose 16 the same punishment as if I had pleaded "NOT GUILTY ," stood trial and been convicted by a jury . 17 11 . My lawyer has discussed with me the maximum and minimum , if any, punishm ents 18 which the law provides and the various provisions of the Sentencing Guidelines that may apply to 19 me . I understand that the maximum punishment for the offense charged in the information is 5 20 years of imprisonment and a fine of $250 ,000 . 1 also understand that the maximum period of 21 supervised release which the court may impose is 3 years and that if I violate a lly condition of 22 supervised release the release may be revoked and l may be sentenced to all or part of the term of 23 supervised release imposed in addition to any other term of imprisonment which I have received . 24 I understand that l may be assessed the costs of confinement and/or supervision . I 25 understand that I must pay a penalty assessment of $100 .00 per count to which I plead (or $25 .0:0 in 26 the case of misdemeanor counts) . I understand that I may be ordered to pay restitution in an amount 27 determined by the court . 28 APPLICATION FOR PERMISSION FILED UNDER SEAL, (CR 03 -0279 JSW) EQ 174S. DOC (3) I know that the sentence I will receive is solely a matter within the control of th e 1 2 Judge. I understand that the Judge will make no decision regarding my sentence until the Judge has 3 read and considered the pre-sentence in investigation report prepared and submitted to the court by 4 the Probation Department . 5 6 I also understand that the court and counsel cannot promise what sentence or sentencing range will be set and that these calculations will depend upon the Sentencing Guidelines 7 as they apply to me . I have been advised that the court may sentence within the guideline range 8 determined by the Probation Department or may depart upward or downward from the range . 9 However, no promises have been made to me as to the range or departure . 10 12 . If I am on probation, supervised release or parole in this or any other court, I know 11 that by pleading guilty here my probation, release or parole may be revoked and I may be required 12 to serve time in that case, which may be consecutive, that is, in addition to any sentence impose d 13 upon me in this case . 14 13 . I declare that no officer or agent of any branch of government (federal, state or local ) 15 has promised or suggested that I will receive a lighter sentence, or probation, or any other form of 16 leniency, nor have any other promises been made if I plead "GUILTY," except as stated in the Ple a 17 Agreement I have signed . If anyone else made such a promise or suggestion, except as noted in the 18 previous sentence, I know that person had no authority to do it . No one has forced or coerced me 19 into entering this plea. My willingness to plead guilty does not result from prior discussions 20 between my attorney and the government's attorney, except for those reflected in the Plea 21 Agreement. 22 23 24 14. 1 believe that my lawyer has done all that a lawyer could do to counsel and assist nmc, and I am satisfied with the advice and help he has given me . 1 5 . I know that the court will not permit anyone to plead "GUILTY" who maintains he is 25 innocent and, with that in mind and because I am "GUILTY," I respectfully request the court to 26 accept my plea of "GUILTY" and to have the clerk enter my plea of "GUILTY" as charged in the 27 information dated July 22, 2003, setting forth one violation of 18 U .S .C . § 1517 . 28 APPLICATION FOR PERMISSION FILED UNDER SEAL ( CR 43-02291SW) L-QI748 .DOC (4) I 1 2 16. My m ind is clear. I am not under the influence of alcohol or drugs and I am not under a doctor ' s care . The only drugs, medicines or pills that I took within the past seven days are : 3 4 5 6 17. 1 OFFER MY PLEA OF "GUILTY" FREELY AND VOLUNTARILY AND 7 OF MY OWN ACCORD AND WITH FULL UNDERSTANDING OF ALL THE MATTERS 8 SET FORTH IN THE INFORMATION AND IN THIS APPLICATION AND IN THE 9 CERTIFICATE OF MY LAWYER WHICH IS ATTACHED TO THIS APPLICATION . IN 10 OFFERING MY PLEA OF "GUILTY" I FREELY AND VOLUNTARILY WAIVE ( giveuup) 11 THE CONSTITUTIONAL RIGHTS GUARANTEED TO ME AS STATED IN 12 PARAGRAPH 7 ABOVE. 13 14 15 18 . 1 waive the reading of the information in open court, and I request the court to enter my plea of "GUILTY" as set forth in Paragraph 15 of this application . 19 . 1 understand that all of the above statements will be made in open court under oath 16 and that any false statements may be used against me in a prosecution for perjury or false statement 37 which is a felony. 18 19 20 20 . 1 am proficient enough in English to read the above and have read and full y understand it . 21 . Signed by mein open court in the presence of my attorney this date : )442tg~--s 21 22 IVER G . FL AN 23 24 25 26 27 28 APPLUCA'I't01 FOR PERMISSION FILED UNDER SEAL (CR 03-0229 JSW) EQ1748 .DOC (5) CERTIFICATE OF COUNSE L 1 The undersigned , as lawyer and counselor for the defendant Oliver Gerard Flanagan, herb y I certifies: 22 . I have read and fully explained to the defendant and believe he fully understands the allegations contained in the information of this case , the defenses he may have to each and every one of the allegations and the consequences of a plea of "GUILTY ," including the pertinent Sentencin g I Guidelines provisions and maximum and minis um penalties . 23 . I believe the defendant fully understands the constitutional rights he is waiving and that 9 by entering a plea of "GUILTY" he is waiving each and every one of those rights . 10 24. Nothing has come to my attention which causes nee to believe that the defendant lacks 11 the ability to understand anything contained in the attached application or that at the time of entering 12 his plea he is under the influence of any drug or alcohol . 13 14 15 25. The plea of "GUILTY" offered by the defendant in Paragraph 15 accords with zny understanding of the facts he related to me and is consistent with my advice to the defendant . 26. In my opinion the defendant's waiver of reading of the information in open court: as 16 provided by Rule 10 is voluntarily and understandingly m ade, and I recommend to the court that th e 17 waiver be accepted by the court . 18 27. Defendant has read the Plea Agreement he signed in the matter and I believe he full y 19 understands it. I certify that no promises have been made to the defendant by the government or 20 myself other than those contained in the Plea Agreement and if there are such other promises I mus t 21 state them on the record before my client and the court . 22 28 . In my opinion the plea "GUILTY" offered by the defendant in Paragraph 15 of tie 23 application is voluntarily and understandingly made . I recommend that the court accept the ple4 of 24 "GUILTY ." 25 26 Signed by me in open court in the presence of the defendant above-named and after full discussion of the contents of this certificate with the defend tit this date : z4U__r j 2_0 27 28 STANLE S . RKI N CERTIFICATE Or COUNSEL UNDER SEAL (CR 03-0229 JSW) EQ1748 .DOC ORDE R 1 2 I find that : 3 I . The defendant enters this plea of guilty freely and voluntarily and not out of ignorance, 4 5 G 7 inadvertence, fear or coercion . 2 . The defendant understands and knowingly, freely and voluntarily waives his constitutional rights . 3 . The defendant freely and voluntarily executed the within Application and understand s its contents . 9 4 . The defendant has admitted the essential elements of the crime charged . 10 11 12 13 IT IS THE REFORE ORDERED that the defendant ' s plea of "GUIL`T'Y" be accepted and entered as prayed for in the Application and as recommended in the ce rti fi cate of his lawyer . Done in open court this date : ? 1 4 14 15 h' H1TE , D RTES DISTRICT JUDG E 16 17 18 19 20 21 22 23 24 25 26 27 28 ORDER UNDER SEAL (CR 03-0224 JSW) EQ t 748.DOC Exhibit 3 4t) 51 (R:,v . 5185) Cri m omptai n E mite. States Rsfrirt QIirnrt NORTHERN DIST RICT OF CALIFORNI A UNITED STATES OF AMERICA V. THOMAS C . TRAUGER -s :1 ; - ;.? CRIMINAL COMPLAINT 1 IL CASE NUMBER: (Name and Address of Defendant ) ~ . ~, ~ .~ , ; ~ ."•, f~ ,. 1 . th e undersigned complainant being duty sworn state the fo l lowing is true and correct to the best o? rrij knowledge and belief . On or about NORTHERN 1012001 - 412003 CAL I F ORNIA District of in SAN FRANCISCO county, it defendant (s) did, (Tracts Statutory Language of Offense ) SEE ATTACHMENT A in violation of title 18 1517 AND 1519, AND 2 United States Code, Section(s) t further state that 1 am a(n) SPECIAL AGENT OF THE FBI and that this complaint is based on the foliowint a e facts : SEE ATTACHMENT 8 Continued on the attached sheet and made a part hereof : Yes No AppFo A-s Two. 1 ~ Farm: ed AuSA: WILLIAM H . KIMBALL Sign re V Gom"na~t: $A JASON E RICHARDS Sworn to before me and subscribed in my presence , 1~'-'2+~.-J3 Da te at S. F dA= City and State JAMES LARSO N UNITED STATE S MAGISTRATE JUDG E Name & Tit£e of Judicial Officer Th is ;Orm was eiectr0 . y produced by El ite Federal FOm%s. GEC. Signature of Judicial Officer 1 ATT ACHMENT A 2 1, In or about and between October 2001 and April 2002, both dates being approximate 3 and inclusive, in the Northern District of California and elsewhere, the defendant THOMAS C . 4 TRAUGER corruptly obstructed the examination of a financial institution, namely NextBank , S N .A., a chartered national bank and wholly owned subsidiary of NextCard, Inc ., by an agency of 6 the United States with jurisdiction to conduct an examination of such financial institution , 7 namely the Office of the Comptroller of the Currency, in violation of 18 U .S .C . § 1317. 8 2. In or about and between January 2003 and April 2003, both dates being approximate 9 and inclusive, in the Northern District of California and elsewhere, the defendant THOMAS C . 10 TRAUGER knowingly concealed and covered up a false entry in a record, document, an d 11 tangible object, namely certain records and documents related to the annual audits and quarterly 12 reviews of the financial statements of NextCard, Inc . by Ernst and Young, LLP, with the intent to 13 impede, obstruct, and influence the investigation and proper administration of a matter within the 14 jurisdiction of any department and agency of the United States, namely the investigation o f 15 NextCard, Inc . by the Securities and Exchange Commission, in violation of 18 U .S .C . § 1519 . 16 17 i8 19 20 21 22 23 24 25 26 27 28 PROBABLE CAUSE AFFIDAVIT (Attachment A) 1 2 ATTACHMENT B UNITED STATES DISTRICT COURT ) 3 AFFIDAVIT NORTHERN DISTRICT OF CALIFORNIA ) 4 5 6 7 I, Jason E . Richards, being duly sworn, depose and say : I . I am a Special Agent with the FBI and have been so employed since Septembe r 1998. l am currently investigating white collar crime, including securities fraud . Since joining 8 the FBI, I have conducted numerous investigations into various types of fraud, including money 9 10 laundering, mail fraud and wire fraud, bank fraud, bankruptcy fraud, and public corruption . In 11 addition, prior to joining the FBI, I had experience in accounting and finance. I was a certified 12 public accountant licensed to practice in the State of Maryland where I worked as a consultant . 13 As a result of my training in accountant , as well as my training as an FBI agent, I am familiar 14 15 with Generally Accepted Accounting P rinciples ("GAAP'), with Generally Accepted Auditin g 16 Standards ("GAAS"), and with various types of financial fraud , including secu ri ties fraud . 17 2 . 1 have learned the facts contained in this Complaint by, among other things , 18 conducting interviews with current and former employees of Ernst and Young, LLP ("E&Y), 19 20 consulting with officials from the Securities and Exchange Commission ("SEC"), and conducting 21 interviews of officials from the Office of the Comptroller of the Currency ("OCC") . I have 22 reviewed sworn testimony taken by SEC officials during the course of their investigation into this 23 matter. I have also reviewed various materials, including working papers and other documents, 24 prepared by E&Y personnel and produced to the United States, both voluntarily and pursuant to 25 26 grand jury subpoenas . Some of these materials were produced in electronic form . I have also 27 reviewed various public documents, including board minutes, press releases, and filings with the 28 SEC . I have reviewed documents produced to the SEC both voluntarily and pursuant to PROBABLE CAUSE AFFIDAVIT (Attachment B) 1 2 administrative subpoena. No search warrant has been issued in this investigation and none of the documents described in this Affidavit were obtained through a search warrant . Because this 3 Complaint is being submitted for the limited purpose of establishing probable cause for the 4 5 issuance of an arrest warrant for the defendant, I have included only facts relevant to that 6 determination . I have not set forth all of the facts known to me regarding the defendant's 7 unlawful conduct. Also, to the extent this Complaint contains references to statements made by 8 others, those statements are set forth only in substance and in relevant part . 9 10 11 12 A. Relevant Entities and Parties Involved In Investigatio n 3 . At all times relevant to this Affidavit, NextCard, Inc . ("NextCard") was a publicly-traded Delaware corporation with headquarters in San Francisco, California . Afte r 13 NextCard completed its initial public offering in 1999, the company's stock was listed on the 14 15 NASDAQ National Market . NextCard issued credit cards over the Internet through NextBank, 16 N .A, a wholly owned subsidiary and a chartered national bank regulated by the OCC . In 17 February 2002, the OCC forced NextBank to discontinue operations in light of the bank's 18 inability to raise sufficient capital to meet federal regulatory requirements and appointed the 19 Federal Deposit Insurance Corporation ("FDIC") as receiver . NextCard filed for bankruptcy in 20 21 November 2002 and is currently in liquidation . At all times relevant to this Affidavit, 22 NextCard's fiscal year ended on December 31 . 23 4 . At all times relevant to this Affidavit, Ernst and Young, LLP, was an internationa l 24 I accounting firm headquartered in New York, New York, with offices throughout the world , 25 26 including San Francisco . E&Y was engaged as NextCard's independent auditor at all time s 27 relevant to this Affidavit and, among other things , performed annual audits and quarterly reviews 28 of NextCard's financial statements . PROBABLE CAUSE AFFIDAVIT (Attachment B) 2 I 1 2 5 . The defendant THOMAS C . TRAUGER is a resident of Berkeley, California, an d I a cert ified public accountant licensed in the State of Califo rnia . TRAUGER was the p rimary 3 E&Y audit partner assigned to the NextCard engagement at all times relevant to this Affidavit. 4 6. 5 At all times relevant to this Affidavit, Oliver Flanagan, a citizen of Republic o f 6 Ireland, worked as an auditor for E&Y and was assigned to the NextCard engagement . Flanagan 7 reported directly to TRAUGER and acted as the senior manager on the NextCard engagement at 8 all times relevant to this Affidavit. On August 14, 2003, Flanagan pled guilty to one count of 9 10 obstructing the examination of a financial institution, in violation of 18 U .S .C. § 1517 . 11 Flanagan's guilty plea is currently under seal . Flanagan is cooperating in this investigation . The 12 United States will seek to unseal Flanagan's guilty plea in the event Trauger is arrested pursuan t 13 to this criminal complaint . 14 15 B. Surnarv of Investigatio n 16 7. My investigation has revealed that beginning in approximately October 2001 an d 17 continuing until approximately April 2002, TRAUGER and other members of E&Y's NextCard 18 engagement team destroyed, altered, and falsified both hard and electronic copies of working 19 papers related to E&Y's audit of NextCard's financial statements for its fiscal year ended 20 21 December 31, 2000, and E&Y's review ofNextCard's financial statements for its quarterly 22 reporting periods ending March 31, 2001, and June 30, 2001 . Between approximately March 23 2002 and April 2002, TRAUGER assisted in the collection and production of these altered 24 workpapers to the ©CC, pursuant to an OCC subpoena addressed to TRAUGER, dated March 1, 25 26 27 28 2001 . 8. My investigation has also revealed that, in approximately April 2003, TRAUGE R gave swo rn testi m ony in a formal SEC investigation of NextCard and related persons an d PROBABLE CAUSE AFFIDAVIT ( Attachment B) 3 1 2 entities . During his testimony , TRAUGER concealed his alteration and destruction of E&Y' s working papers related to NextCard when questioned about his role in the production o f 3 documents to the OCC . 4 5 6 7 C. Trauger's Involvement in the ACC's NextBanlt Exam 9 . Based on my interviews ofOCC officials and my review of publicly availabl e documents, I have learned the following : The OCC is a bureau of the United States Department 8 of the Treasury which charters, regulates, and supervises all national banks and maintains a 9 10 nationwide staff of examiners which conducts on-site reviews of national banks and provides 11 sustained supervision of bank operations . Among other things, OCC examiners typically analyze 12 a bank's loan and investment portfolios, funds management, capital, earnings, liquidity , 13 sensitivity to market risk, and compliance with consumer banking laws . The OCC began 14 15 performing regular examinations of NextBank after NextBank obtained its chart er as a nationa l 16 bank in December 1999 . In August 2001, the OCC began a comprehensive examination o f 17 NextBank . 18 10. Based on my interviews of OCC and SEC officials, I have learned that a ke y 19 indicator of the health of a bank's loan portfolio is the percentage of loans a bank writes off a s 20 21 uncollectible, often referred to as a "charge-off ratio" or a "charge-off percentage ." A loan is 22 typically charged off after a customer makes no payments for a certain period of time, often 23 180 days . Among other things, a bank's charge-off ratio is used to determine the size of its 24 allowance for loan losses -- a larger charge-off percentage suggests the need for a larger loan 25 26 loss allowance. Credit card issuers may exclude from their charge-off ratio losses attributable 27 to fraud, typically meaning unauthorized charges that occur when a customer's credit card ha s 28 PROBABLE CAUSE AFFIDAVI T (Attachment B) 4 1 2 been stolen or in the event of a falsified credit card application . 11 . Based upon my discussions with SEC officials, I have learned that beginning i n 3 early 2000, NextCard began reclassifying certain categories of credit losses as fraud losses, 4 5 thereby improving the bank's charge-off ratio . Based on my review of the documents that I 6 describe below, I have learned that TRAUGER was aware of, and approved, at least one of these 7 reclassifications. I have also learned that in spite of these reclassifications, the company's 8 charge-off percentage continued to grow throughout 2000 and 2001 . The OCC's comprehensive 9 10 11 12 13 examination of NextBank focused on, among other things, NextCard's methodology for establishing its loan loss allowance and for the securitization of its receivables . 12 . Based upon my interviews of E&Y personnel who worked with TRAUGER an d on the documents discussed below, I have learned that TRAUGER was aware of OCC's 14 comprehensive examination of NextBank and that he assisted NextCard in addressing variou s 15 16 concerns raised by the OCC during the course of the examination . For example , I reviewed an e- 17 mail which appears to have been sent by TRAUGER to NextCard's Controller, dated October 4, 18 2001, in which TRAUGER forwarded a proposed draft of the company' s written response to 19 concerns raised by the OCC . In the e -mail, TRAUGER also offered advice on how to respond to 20 21 22 23 24 questions raised by the OCC . 13 . 1 have also reviewed TRAUGER's sworn testimony before the SEC, taken o n April 30, 2003 . In his testimony, TRAUGER recalled attending at least one meeting with OC C I officials relating to E&Y's review ofNextCard's financial statements for the company's third 25 26 27 28 fiscal quarter, ended September 30, 2001 . 14. According to TRAUGER 's testimony, TRAUGER learned during this meetin g that the OCC believed that NextCard would likely experience greater loan losses in the future a s PROBABLE CAUSE AFFIDAVI T (Attachment B) 5 I a result of their issuing credit cards to customers that were increasingly less creditworthy . 2 TRAUGER also testified that he learned from the OCC -- not from NextCard - about 3 "operational decisions " made by NextCard during the third quarter that the 0CC believed woul d 4 5 result in increased loan losses at NextCard. TRAUGER testified that, while he initially 6 questioned the OCC's criticism of NextCard, he later came to believe the OCC's opinion had 1 some merit . 8 15 . Based on my interview of a junior E&Y auditor, I have learned that, i n 9 approximately October 2001, during E&Y's field work for its review of NextCard's third fisca l 10 11 quarter, TRAUGER told several members of the NextCard engagement team that the OCC had 12 challenged the sufficiency of NextCard' s allowance for loan losses as well as E&Y's audi t 13 procedures for NextCard . 14 D. Trauger Alters A Document Produced To The OCC in October 200 1 15 16 16 . Based upon my interviews with Flanagan, I have learned the following1.7 : During 17 approximately October 2001, TRAUGER told Flanagan that the OCC had requested certain E&Y 18 working papers from its audit of NextCard's 2000 fiscal year . Flanagan told me that he believes 19 TRAUGER may have said that the OCC also requested working papers from E&Y's quarterly 20 21 reviews for NextCard's first and second fiscal quarters in 2001 . Flanagan gathered the requested 22 documents and gave them to TRAUGER for his review before their production to the OCC . In 23 Flanagan's presence and while reviewing a spreadsheet included in the 2000 audit working 24 papers concerning NextCard's securitization of loans, TRAUGER added a short handwritten note 25 26 of explanation to the top the spreadsheet . According to Flanagan, the text of TRAUGER's note 27 came from a separate memorandum that had been included in E&Y's 1999 working papers . 28 TRAUGER initialed but did not date his handwriting . PROBABLE CAUSE AFFIDAVIT (Attachment B) 6 I 17. According to Flanag an , because TRAUGER had altered an original working paper 1 2 that had been carried forward and included in the working papers for subsequent reporting 3 periods , TRAUGER instructed Flanagan to photocopy his handwritt en note and to cut and paste 4 5 the text on all subsequent versions of the spreadsheet that appeared in E&Y's working papers for 6 later periods . After making these changes, on approximately October 22 , 2001, TRAUGER and 7 Flanagan personally deli vered various documents to the OCC by hand, including the altered 8 documents . 9 10 11 12 13 E. NextCard's October 31, 2Q,01 Press Releas e 18 . Based on my review of a press release issued by NextCard dated October 31, 200 1 (the "October 31 release"), I have learned the following : On October 31, 2001, NextCard issued a press release containing the company' s results for the third fiscal quarter, ending September 30, 14 2001 . In the October 31 release, NextCard announced, among other things, that the compan y 15 16 was significantly undercapitalized pursuant to federal banking regulations . The company also 17 announced that it had withdrawn its prior earnings guidance for all future reporting periods and 18 had hired an investment banking firm to seek opportunities for the sale of the company in light of 19 its inability to meet regulatory capital requirements . 20 21 19. In the October 31 release, NextCard also announced several significant accountin g 22 and operational changes "as a result of discussions" with the OCC and the FDIC . Among other 23 things, NextCard announced that its banking subsidiary , NextBank , would increase reserves, 24 including its allowance for loan losses , an d tighten its lending requirements . The bank would 25 26 also reclassify certain loan losses totaling $ 12 million as credit losses that had previously been 27 classified as fraud losses, including losses on certain loans sold through the bank' s securitization 28 activities . PROBABLE CAUSE AFFIDAVIT (Attachment B) 7 20. As a result of these and other reclassifications required by the OCC, the bank' s 1 2 available capital decreased dramatically . The October 31 release stated that NextBank was now 3 considered "significantly undercapitalized" under applicable federal banking regulations and 4 5 would be subject to "prompt corrective action" under federal banking laws, requiring the bank to 6 submit a capital restoration plan acceptable to the OCC and to be subject to heightened 7 regulatory scrutiny. 8 21 . Based on my review of relevant trading records, I have learned that shares o f 9 10 NextCard's common stock lost approximately 80% of their value immediately following th e 11 October 31 release . 12 F. E&Y's Document Retention Policy And AWS File s 13 22. I have reviewed a document created by E&Y which describes the firm's policies 14 15 and procedures in effect during all times relevant to this Affidavit for retaining and discardin g 16 both hard copy and electronic firm documents . In general, the policy calls for all working paper s 17 for audits, in hard copy or electronic form, to be maintained for six years . The policy also notes 18 that in the event of pending government investigations or threatened litigation, E&Y personne l 19 should consider whether working papers should be maintained beyond six years . 20 21 22 23 23 . Based on my interviews with E&Y employees, including individuals who have developed and maintained an electronic storage system for E&Y's working papers, and my review of documents provided by E&Y which reflect the form's policies and procedures in effect 24 during November 2001, I have learned the following : E&Y working papers include both hard 25 26 copies and electronic copies of documents . Some working papers are maintained only in 27 electronic form . E&Y maintains electronic copies of audit working papers in a database 28 developed for E&Y known as the Automated Workpaper System ("AWS") . E&Y personne l PROBABLE CAUSE AFFIDAVIT (Attachment B) g I 1 frequently refer to electronically stored working papers as "AWS files ." 2 24, B ased on my review of a document produced by E&Y which describes the firm' s 3 policies and procedures in effect in November 2001 regarding AWS files, I have learned the 4 5 following : AWS files were to be "archived" at the end of an audit engagement after procedures 6 and documentation for the audit were complete . The partner in charge of the audit was to 7 authorize the final archive procedures . The archive process should have been completed within a approximately one month of end of the audit engagement. In the event E&Y's client filed a 9 Form 10-K with the SEC, AWS files for an audit were be archived within approximately a mont h 10 11 of the filing of the Fcrm .10-K. 25 . The document also states that, after the final archive is complete, the workin g 12 13 paper copy of the archive should be restored only when creating the next year's audit working 14 papers, when creating a copy of the archive for use by a third party, or when using the prio r 15 16 year's working papers in a subsequent audit . Most significantly, in the event that any work i s 17 necessary to complete the documentation of E&Y's procedures for the original audit year after 18 AWS files have been archived, the work must be done in hard copy, dated contemporaneously, 19 and filed in separate sections of the working paper binder for that audit . 20 21 G. 26 . Based on my review of the e-mail described below, I have learned the following : 22 23 24 Trauger Questions NextCard's Accounting Durin The OCC Exam On November 2, 2001, another E&Y partner, who was not a member of the NextCard engagement team but was consulted on the engagement, sent an e-mail to TRAUGER 25 26 suggesting, among other things, that E&Y begin "retrospective review procedures" to determin e 27 whether NextCard's loan loss provisions had been recorded in the correct reporting periods in 28 2001. PROBABLE CAUSE AFFIDAVI T (Attachment B) 9 1 2 27 . 1 have also reviewed an e-mail which appears to have been sent by TRAUGER o n Sunday, November 11, 2001, to several NextCard executives, including, among others, the 3 company's Chief Executive Officer, Chief Financial Officer, and Controller . In the e-mail, 4 5 TRAUGER offered various comments that were "meant to mitigate risk given the events which 6 have occurred since the press release went out ." The e-mail suggested that TRAUGER had 7 reviewed the allegations contained in lawsuits filed against NextCard as a result of the October 8 31 release . TRAUGER noted that "from our perspective, the most troubling allegations in the 9 10 shareholder suits relate to comments like the Company . .. purposely mischaracterized its true 11 loan loss levels ."' TRAUGER also noted that he had spent "a fair amount of time" with 12 NextCard's Controller discussing the issue of whether or not the change in the definition of frau d 13 losses required by the OCC would require a restatement of NextCard's financial statements from 14 prior reporting or whether the change could be handled prospectively, without a restatement . i5 16 17 i8 28 . TRAUGER concluded the e-mail by stating, " One negative factor from my perspective is the ever broadening definition of fraud . Until Friday, the only change I was aware of was the Q1 2001 change made re : non-payment default . I didn't realize other changes had 19 been made ." TRAUGER copied the e-mail to Flanagan, who forwarded it to the audit manager 20 21 22 23 on the NextCard engagement (the "Audit Manager") the following day . 29. 1 have also reviewed an e-mail which appears to have been sent by TRAUGER o n Sunday, November 11, 2001, to Flanagan asking him to collect all of E&Y's working papers 24 from the 2000 audit and from the first two quarters of 2001 relating to NextCard's allowance for 25 26 loan loss and fraud losses . TRAUGER wrote that NextCard had been "broadening its definition 27 of fraud for some time (back to Q2 2000) and the changes are material ." TRAUGER concluded, 28 "We should have picked this up ." The e-mail indicates that Flanagan forwarded the e-mail to th e 1 PROBABLE CAUSE AFFIDAVIT (Attachment B) 10 1 C Audit Manager the next day and asked him to collect the documents that TRAUGER requested . 2 30 . Based on my review of relevant minutes from the Audit Committee of NextCard' s 3 Board of Directors, I have learned the following : The minutes of the Audit Committee meeting 4 5 for July 23, 2001, state the following : "Mr. Trauger was comfortable with the company's 6 decision to categorize first payment defaults as fraud losses ." However, based on my review of 7 TRAUGER's April 2003 SEC testimony, TRAUGER testified that he had no recollection that he 8 made this statement and, further, that he had "no recollection of fraud classification ever being 9 10 discussed" at any Audit Committee meeting that he attended . 11 H. 12 Traoger Directs Documents To Be Altere d 31 . Based on my interviews with Flanagan, I have learned the following : In 13 approximately November 2001, while the OCC examination was still ongoing , TRAUGER told 14 15 Flanagan that he wanted to review E&Y's work on NextCard 's 2000 audit in order to "beef up " 16 what was in the working papers to make it appear that E&Y was "right on the mark" all along . 17 According to Flanagan, TRAUGER told Flanagan that he wanted to go back and make sure that 18 everything in the NextCard files would not be second-guessed by "some smart-ass lawyer" in the 19 event the files were ever subpoenaed . TRAUGER asked Flanagan to come in on a Saturday in 20 21 approximately November 2001 in order to help him review the NextCard working papers . 22 TRAUGER also instructed Flanagan to research the issue of how AWS files could be modified 23 after the files had been archived in the firm's AWS database . 24 32 . Based on my review of the e-mail described below, I have learned the following : 25 26 On November 2, 2001, the Audit Manager, who reported to Flanagan, appears to have sent an e- 27 mail to Flanagan and TRAUGER regarding the modi fi cation of archived AWS files . The Audit 28 Manager's e-mail forwarded research done by a staff accountant, informing TRAUGER an d PROBABLE CAUSE AFFIDAVIT (Attachment B) 11 1 2 Flanagan that after AWS files for an engagement have been archived, the copy of the archive maintained on E&Y's nationwide server could not be modified . The research attached to the e- 3 mail reiterated E&Y's policy that any additional documentation obtained after the archive of 4 5 AWS files "should be done in hard copy and filed in a separate section of the hard copy working 6 paper file." 7 33. However, according to the e-mail, "in rare circumstances and with the approval o f 8 the engagement partner," changes may be made to AWS files maintained on a local server and 9 10 then re-archived, deleting the previously archived AWS file. Portions of the text of the e-mail 11 were bolded for emphasis. The research concluded that "in cases of re-archiving, no record will 12 be maintained of the original archive file ." In his e-mail to TRAUGER and Flanagan, the Audi t 13 Man ager wrote, "I am not sure what we want to do . The 2000 workpapers are essentially frozen. 14 15 16 17 18 I think we should discuss in person ." 34. Based on my interv iews with Flanagan, I have learned the following : TRAUGER and Flanagan met at E&Y's offices in San Francisco on a Saturday in November 2001 in order to alter working papers from the NextCard engagement . Flanagan used his laptop computer to 19 access AWS files stored on a local E&Y server . According to Flanagan, as TRAUGER and 20 21 Flanagan reviewed all the AWS files relating to the 2000 audit, TRAUGER directed Flanagan to 22 make various changes to working papers . Specifically, Flanagan recalls that TRAUGER directed 23 him to make changes to working papers that concerned NextCard's allowance for loan losses and 24 its securitization of receivables, among others . 25 26 35. According to Flanagan , TRAUGER also directed Flanag an to alter the date on hi s 27 laptop computer in order to give the appearance that their changes to various documents had been I 28 made at the time of E&Y's original work on the audit . After the Saturday meeting , TRAUGER PROBABLE CAUSE AFFIDAVI T (Attachment B) 12 1 told Flanagan that he wanted to review additional NextCard files from E&Y's 2000 audit as well 2 as working papers related to the quarterly reviews performed for NextCard in 2001 . TRAUGER 3 told Flanagan to request the Audit Manager's assistance in their effort to collect the various 4 5 documents requested by TRAUGER . 6 36 . Based on my interviews with Flanagan, I have learned the following : Soon after 7 the Saturday meeting described above, in approximately November 2001, TRAUGER, Flanagan, a and the Audit Manager all met on a weekday evening in E&Y's San Francisco offices . 9 10 According to Flanagan, TRAUGER, Flanagan, and the Audit Manager used the Audit Manager's 11 computer to access AWS files on a local server . The three E&Y auditors then reviewed an d 12 altered working papers from NextCard's 2001 quarterly reviews as well as working papers from 13 the 2000 audit . Flanagan told me that he explained to the Audit Manager how to change the 14 is clock on his laptop to make their alterations appear to have been made at the time of the creation 16 of the original document . During this meeting, TRAUGER reviewed the AWS files and wrote 17 down changes that he wanted made to the various documents . Among other changes, Flanagan is told me that he recalls altering working papers concerning NextCard's allowance for loan loss 19 and NextCard's securitization of receivables . According to Flanagan, the Audit Manager typed 20 21 in the changes suggested by TRAUGER . The Audit Manager was unable to connect to E&Y's 22 network that evening in order to e-mail copies of the altered documents to Flanagan . 23 37 . 1 have reviewed an e-mail dated November 21, 2001, which appears to have been 24 sent by the Audit Manager to Flanagan, attaching copies of a Summary Review Memorandum 25 2 6 ("SRM") from the 2000 audit and a memorandum Analyzing NextCard's Loan Losses. Both of 27 these documents were originally created as part of E&Y's 2000 audit of NextCard . In the e-mail, 28 the Audit Manager wrote, "Here are the memos we discussed, sorry I could not e-mail them to PROBABLE CAUSE AFFIDAVI T (Attachment B) 13 1 2 you last night." In the same e-mail, he also wrote, "Let me know when you would like to sit down and discuss if there are other items, I would like to delete the AWS for NXCD 2000 on my 3 hard drive . Also there is a back up disk in the 2000 workpapers we should remove ." 4 5 1. 38 . Based on my interviews with Flanagan and a former E&Y auditor, as well as my I 6 7 Trauger Directs Meeting with Former E&Y Auditor review of relevant documents, I have learned that in approximately November 2001, TRAUGER 8 directed Flanagan to meet with a former member of NextCard's engagement team as part of their 9 10 effort to alter one of E&Y's working papers . The former auditor acted as a manager on the 2000 11 NextCard audit and left the firm in approximately April 2001 . According to Flanagan, he met 12 with the former E&Y auditor outside E&Y's offices in order for her to copy handwritten note s 13 that she had originally written on a securitization working paper into a new version of the same 14 15 document that had been altered by TRAUGER. According to the former E&Y auditor, Flanagan 16 her that TRAUGER said that these actions were appropriate because the working paper was 17 simply being "recreated ." 18 1. Trauger Directs Document Destruction After OCC Subpoena and SEC Inquiry 19 39. As noted above, in February 2002, the OCC forced NextBank to discontinu e 20 21 operations in light of the bank ' s inabili ty to raise sufficient capital to meet federal regulato ry 22 requirements and appointed the FDIC as receiver . Based on my interviews with Flanagan and 23 my review of the relevant documents described below, I have learned the following : On March 24 1, 2002, the OCC sent a subpoena to TRAUGER concerning NextCard that called for the 25 26 production of documents relating to NextCard. The OCC subpoena, sent to E&Y care of 27 TR.AUGER, specifically requests that E&Y list any responsive documents that were previously 28 destroyed and explain the reasons for the destruction of the documents . PROB ABLE CAUSE AFFIDAVIT (Attachment B) 14 40 . On March 5, 2002, the San Francisco office of the SEC sent a letter to an E& Y 1 2 attorney informing the firm that the SEC was conducting an investigation of NextCard an d 3 asking E&Y to preserve certain documents, including all working papers prepared in connectio n 4 5 with E&Y's audit work for NextCard in 1999, 2000, and 2001 . On March 15, 2002, TRAUGER 6 appears to have sent a letter to members of the NextCard engagement team, including Flanagan 7 and the Audit Manager, informing them of the OCC subpoena and the SEC request to preserve 8 NextCard documents . In the letter, TRAUGER stated that "the scope of the subpoena is very 9 10 broad and includes all workpapers, desk/person files, and emails in your possession ." 41 . Based on my interviews with Flanagan , I have lea rn ed that soon after E&Y 11 12 13 received the OCC subpoena, TRAUGER asked Flanagan to collect various NextCard document s in order to respond to the subpoena . TRAUGER also told Flanagan to destroy all e-mails or 14 documents on his computer that related to the altered NextCard working papers . Flanagan told is 16 me that he deleted at least two e-mails concerning the alterations . Flanagan later found a 17 computer disk belonging to the former NextCardaudit manager that was plainly labeled as 18 containing material related to NextCard . Flanagan gave the disk to TRAUGER. After looking at 19 the disk, TRAUGER told Flanagan to destroy it . Flanagan, without telling TRAUGER, kept the 20 21 disk and has provided a copy to the government . I have reviewed this disk and confirmed that, 22 among other things, the disk contains NextCard materials prepared during the course of the 2000 23 audit . 24 25 26 K. Altered Documents Are Produced to the OCC in 2002 42 . Based on my review of relevant documents , and interviews with OCC and SEC 27 officials, I have learned the following : On April 5, 2002, E&Y produced documents in respons e 28 to the OCC subpoena dated March 1, 2002 . As explained more fully below, I believe that E& Y PROBABLE CAUSE AFFIDAVI T (Attachment B) 15 1 produced documents to the OCC that had been altered or destroyed by TRAUGER, Flanagan, 2 and the Audit Manager. 3 L. Altered Documents Are Produced to the SEC in 200 3 4 5 43 . Based on my interview of the former E&Y auditor who acted as the NextCard 6 audit manager, I have learned the following : In approximately January or February 2003, 7 TRAUGER telephoned the former NextCard audit manager and asked her to meet him at E&Y's 8 offices in San Francisco . During this meeting, TRAUGER showed the former auditor NextCard 9 10 working papers, including working papers related to NextCard's loan loss allowance and the 11 company's securitization of loans . According to the former auditor, TRAUGER said that he had 12 to explain some of the documents to E&Y's attorneys . TRAUGER became angry when the 13 former E&Y auditor was not able to identify or explain one of the documents that TRAUGER 14 said she had w ritt en, which she did not recall . TRAUGER also told the former auditor that h e 15 1.6 17 18 had a meeting scheduled with the SEC . 44 . Based upon my interview of an in-house attorney for E&Y and my discussion s with SEC officials, I have learned the following : In connection with the SEC's investigation of 19 NextCard, E&Y personnel voluntarily met with SEC officials at the SEC's San Francisco offices 20 21 in approximately January 2003 . At the meeting, E&Y distributed binders containing certain 22 NextCard working papers for discussion purposes . SEC officials have informed me that these 23 binders contain at least some of the altered documents that were previously produced to the 24 OCC . According to SEC officials, TRAUGER attended this meeting and was present at the time 25 26 the altered working papers were distributed to the SEC officials- 27 45 . Based upon my review of the relevant documents described below, and my 28 discussions with SEC officials, I have learned the following : On April 21, 2003, the SEC sent a PROBABLE CAUSE AFFIDAVI T (Attachment B) 16 I 1 2 subpoena to TRAUGER requiring him to appear for investigative testimony and to produce certain documents relating to NextCard . Prior to the date ofTRAUGER's subpoena, SEC 3 officials and counsel for E&Y reached an agreement that documents produced by E&Y to the 4 5 OCC need not be produced again to the SEC, as the SEC could obtain the documents directly 6 from the OCC . Based upon my conversations with SEC officials, I have learned that the SEC obtained documents from the OCC that were altered by TRAUGER . I have described below my 8 basis for believing that specific alterations were made to documents that were produced to the 9 10 OCC and the SEC. 46 . On April 30, 2003, TRAUGER appeared for SEC testimony and, while unde r 11 12 I oath, described the steps that he took in 2002 to comply with the OCC subpoena to E&Y. 13 Among other things, TRAUGER testified that he undertook an "extensive" search for responsive 14 15 documents . TRAUGER also testified that he "walked the halls for the people in San Francisco " 16 to make sure that all responsive documents were collected in response to the OCC subpoena . 17 TRAUGER concealed his destruction of documents in response to, or in anticipation of, the OCC 18 subpoena. 19 M. Trauger Admits Altering Working Paper s 20 21 47 . In approximately June 2003, TRAUGER was interviewed by attorneys for E& Y 22 as part of the firm's internal investigation into the possible alteration of NextCard working 23 papers . I have interviewed an E&Y in-house attorney who participated in the interview of 24 TRAUGER . Based upon my interview with this attorney, I have learned that TRAUGER 25 26 admitted to the attorney that he made changes to certain NextCard working papers after the 27 documents had been finalized . According the E&Y attorney, TRAUGER also attempted to 28 minimize the significance of the changes he made to E&Y's working papers . PROBABLE CAUSE AFFIDAVI T (Attachment B) 17 I 1 2 I M. Specific Alterations In Documents Produced to Governmen t 48 . Based on my interviews of E&Y personnel with knowledge of the firm's AW S 3 database and its information systems, including an individual who maintains the AWS database, 4 5 my interviews of OCC personnel, and my review of relevant documents, including electronic 6 documents and AWS files, as described below, I have learned the following : E&Y has no record 7 of NextCard's 2000 audit working papers being archived in the firm's AWS database until 8 November 26, 2001, over seven months after NextCard's Form 10-K for its 2000 fiscal year was 9 10 filed with the SEC on April 2, 2001 . E&Y's policy, as explained above, would have required the 11 NextCard AWS files for the 2000 audit to be archived by approximately May 2001, one month 12 after NextCard's Form 10-K was filed . 13 49 . One junior E&Y auditor assigned to the NextCard engagement told me that she 14 1S recalls archiving AWS files for the 2000 audit, along with AWS files for the 1999 audit , 16 sometime in the summer of 2001 . However , as noted above , E&Y has no record of AWS files 17 for the 2000 audit being archived until November 26, 2001, and the firm has no record of the 18 1999 NextCard audit ever being archived . Based upon my interviews with Flanagan, I believe 19 that the AWS files archived on November 26, 2001, had been altered by TRAUGER, Fl an agan, 20 21 22 23 and the Audit Manager during November 2001 . 50 . Based on my review of a summary and analysis of documents provided tome b y E&Y, and E&Y personnel who prepared the summary and analysis of those documents, I have 24 learned that, on July 19, 2001, a copy the AWS files for E&Y's 2000 NextCard audit was saved 25 26 onto the hard drive of the laptop computer of a junior member of E&Y's NextCard audit team . I 27 have interviewed the junior auditor, who told me that, although he does not recall copying the 28 AWS files onto his laptop, he may have obtained the AWS files for the 2000 audit either becaus e PROBABLE CAUSE AFFIDAVIT (Attachment B) 18 1 he needed the documents to assist in the quarterly review for NextCard's quarter ended June 30 , 2 2001, or because he was responsible for "migrating " the AWS files of several clients, including 3 NextCard, into a new software program during the summer of 2001 . 4 51 . 5 Based on my interview of the junior auditor, I believe that the AWS files save d 6 onto the junior auditor's laptop computer in July 2001 are copies of the original AWS files from 7 E&Y's 2000 audit that existed at the completion oftlthe engagement . I have compared versions of 8 9 10 documents contained in the July 2001 AWS files found on the laptop computer with versions of the same documents contained in the AWS files that were archived on November 26, 2001, and later produced to the OCC and the SEC . 12 13 52 . As explained below, I have found significant differences in several documents , including , but not limited to, the following : (i) a memorandum dated December 31, 2000, 14 containing an analysis of NextCard' s loan loss allowance (the "2000 Loan Loss Memo") ; (ii) the 15 16 Summary Review Memorandum for NextCard's 2000 Audit, dated December 31, 2000 (the 17 "2000 SRM") ; and (iii) a memorandum describing NextCard's securitization of credit card 18 receivables, dated September 30, 2000 (the 'Third Quarter 2000 Securitization Memo") . 19 N. The 2000 Loan Loss Mem o 20 53 . The following cha rt compares the July 2001 version of the 2000 Loan Loss Memo 21 22 with the version that was archived on November 26, 2001, and later produced to the OCC and 23 the SEC. This chart is derived from my review of a summary and analysis of documents 24 provided to me by E&Y . I have added italics in order to illustrate some of the differences in the 25 26 two versions . 27 Ill 28 Il PROBABLE CAUSE AFFIDAVI T (Attachment B) 19 1 "We have noted that the Company's average "We have noted that the Company's averag e receivable life is approximately 8 months . However, the lagged coverage periods as of receivable life is approximately seven months. As such, the lagged coverage year-end 2000 are less than the expected life periods as of year-end 2000 are equal to th e of the receivables . Per discussion with the expected life of the receivables . In addition , client, the short coverage periods are conservative given the fact that the client expects to securitize most of its loans in 2001 ." the Company has told us they plan t o securitize approximately $300 millio n receivables in the first quarter of 2001 (i .e. no allowance would be needed to 'cover month s after March 2001) . The Company als o expects that their new collections process wil l increase their number of recoveries beginnin g in Q1 2001 ." 10 "We have discussed with the client the fact that given the nature of the economy, ther e Delete d 11 will need to be close monitoring in the 1 1 12 quarter 2001 to ensure that the reserv e amounts are reasonable given shifts in th e economy . Furthermore, since the client ha s 2 3 4 5 6 7 8 9 13 14 I5 16 17 reduced its roll rate percentages based on it s implementation of rigorous collectio n policies, the impact of these policies will need to be checked at first quarter 2001 to ensur e that these policies are effective and to assess if the client's loan loss reserve analysi s requires further adjustments. 18 19 54. In addition to the deletions and changes noted above, the version of the 200 0 20 Loan Loss Memo produced to the OCC contains additional inform ation, including new charts , 21 that was not included in the July 2001 version . 22 23 10. The 2000 SRM 24 55. 25 The following chart compares the July 2001 version of the 2000 SRM with th e version that was archived on November 26, 2001 , and later produced to the OCC and the SEC . 26 This chart is derived from my review of a summary and analysis of documents provided to me b y 27 . 28 [ E&Y . I have added italics in order to illustrate some of the differences in the two versions PROBABLE CAUSE AFFIDAVIT (Attachment B) 21 1 2 3 4 5 6 9 1 July 2001 Version I Version Produced to OCC/SEC 11 "Industry practice with respect to DAC [deferred acquisition costs) upon sale is mixed. However, most companies offset these amounts against the gain on sale. As o f December 31, 2000, no amounts were backed out of deferred acquisition costs for securitized loans . We performed an analysis of the impact of these potential adjustments and noted that the amounts were immaterial to the financial statements. However, going forward the client will reverse these amounts as it securitizes its portfolio. " "There is diversity in practice in the industry with respect to the treatment of DAC upon securitization of balances with som e companies offsetting these amounts against the gain on sale . The Company like most of its peers continues to account for DAC subsequent to securitization as only customer balances vs the relationship is sold in a securitization. This is supported by EITF 925andFAS9I ." "consistent practice among most other companies in the credit card industry is to remove all capitalized debt issuance costs related to off-balance sheet securitizations, upon recognition of the gain on sale . (Bank One does not follow this practice .) Deleted "NextCard has retained all capitalized debt issuance costs for its securitizations on its balance sheet. Some contend that since the receivables and the corresponding debt facility for the receivables are sold and transferred of balance sheet, the related capitalization of prepaid debt issuance costs should also be taken off the balance sheet and included as part of the transaction cost of the securitization. " [The first block of text remains unaltered ] 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 "Others however, contend that on a theoretical basis the Company will still obtain benefits from the securitized portfolio in terms of recognizing replenishment gains throughout the life of the securitization, and therefore that the costs of the facility are still associated with the ongoing benefits to the client. We have accepted the client's position that the capitalized debt issuance costs have ongoing benefits and these are properly stated at 12/31/00 . We have indicated to the client PROBABLE CAUSE AFFIDAVIT (Attachment B) 22 [The second block of text is deleted and the following text is substituted in its place : ] "GAAP, however, provides that these costs should be capitalized on a theoretical basis as the Company will still obtain benefits from the securitized portfolio in terms of recognizing replenishment gains throughout the life of the securitization, and therefore that the costs of the facility are still associated with ongoing benefits to the client . We concur with the client's position that the capitalized debt issuance costs have ongoing benefits and are properly stated at 12/31/00 ." 1 2 that their practice is not consistent with the majority ofits industry peers. 3 4 P. The ThirdOuarter 2000 Securitization Mem o 5 56 . The following chart compares the July 2001 version of the Third Quarter 2000 6 7 Securitization Memo with the version that was archived on November 26, 2001, and late r 8 produced to the OCC and the SEC . This chart is derived from my review of a summary an d 9 analysis of documents provided to me by E&Y . I have added italics in order to illustrate some 10 of the differences in the two versions . I1' 12 July 2000 Version 13 Under heading listing securitization issues to 14 Version Produced to 4CC/SEC Deleted be addressed during year-end audit for 2000 : is 17 "Due to new requirements under FAS 140 , the Company will need to make certai n disclosures in the footnotes (such as a 18 statements ." 19 Under heading listing securitization issues to be addressed during year-end audit for 2000 : 16 sensitivity analysis) to its financia l Deleted 20 21 "Review and assessment of reasonableness o f accounting for new term trust including the 22 assumptions used ." 23 24 Under heading listing securitization issues to be addressed during year-end audit for 2000 : 25 "Reversal of deferred acquisition costs pe r FAS 91 for receivables in the trust that hav e 26 been sold through securitizations." 27 28 PROBABLE CAUSE AFFIDAVI T (Attachment 13) 23 Deleted 1 2 3 4 5 6 7 Under beading listing securitization issues to Deleted be addressed during year-end audit for 2000 : "Reversal of capitalized transaction costs for facilities that are taken off the balance sheet in relation to securitized loans." One paragraph section with heading Deleted "Reversal of Deferred Acquisition Costs ." Two paragraph section with heading Deleted "Reversal of Capitalized Transaction Costs ." 8 9 10 57 . As a result of these and other deletions, the version of the Third Quarter 200 0 11 12 13 Securitization Memo that was produced to the 0CC was less than half the length of the July 200 1 version . Further, a four-page memorandum entitled "Securitization Accounting" was produced 14 to the OCC and is included in the AWS files archived on November 26, 2001 . This 15 16 memorandum purports to have been "prepared during the course of second quarter review 17 procedures for NextCard" and was "included in our year-end workpapers as a source of 18 reference." This memo, purportedly created in mid-2000, does not appear in the AWS files 19 saved in July 2001 and recovered from the junior auditor's laptop . 20 21 Q. Other Changes to 2000 Audit Working Paper s 58 . In addition to the changes desc ribed above, my comparison of the July 2001 AW S 22 23 I files with the AWS files produced to the 0CC and the SEC revealed alterations in additiona l 24 working papers for the 2000 NextCard audit, including a memorandum regarding Financial 25 Accounting Standards Bulletin ("FASB') 91, a debt issuance spreadsheet, and a consultatio n 26 27 1 memorandum. 28 1 I! PROBABLE CAUSE AFFIDAVIT (Attachment B) 24 I 1 R . Alterations In 2001 Summary Review Memoranda Produced to OCC 2 59 . Based on my interviews with E&Y personnel, members of the SEC's enforcement 3 staff, and OCC personnel involved in the OCC's examination of NextBank, and my review of the 4 relevant documents described below, I believe that documents related to E&Y's reviews o f 6 NextCard's first and second fiscal quarters in 2001 were also altered prior to their production to 7 the OCC. 8 60 . I have reviewed an e-mail sent on October 25, 2001, to TRAUGER and the Audit 9 10 Manager by a junior E&Y auditor on the NextCard engagement, attaching E&Y SRMs for 11 NextCard's 2001 first and second quarter reviews . The second quarter SRM begins with the 12 following notation: "Highlighted and bolded text refers to Tom Trauger's questions ." 13 14 15 Throughout the document, questions and comments appear in text that has been bolded and % highlighted . The junior auditor recalls that he added this text at TRAUGER's request but made 16 no other changes to the document before forwarding it to TRAUGER and the Audit Manager . 17 61 . I have compared the SRMs attached to the October 25 email with versions of the 18 same SRMs recovered by E&Y from the Audit Manager's computer which were last revised in 19 20 February 2002 . The versions of the SRMs found on the Audit Manager's computer are identical 21 to the first and second quarter SRMs that were produced to the OCC and the SEC . 22 S . TheOl 2001 SRM 23 62 . The following chart compares the SRM for the first quarter of 2001 which was 24 attached to the October 25, 2001 email with the version recovered from the Audit Manager's 25 2 5 computer which was last revised in February 2002 and later produced to the OCC . This chart is 2 -7 derived from my review of a summary and analysis of documents provided to me by E&Y . I 28 have added italics in order to illustrate some of the differences in the two versions . PROBABLE CAUSE AFFIDAVI T (Attachment B) 25 1 2 3 October 25, 2001 Version Version Produced to OCC/SE C In the "Allowance for Loan Losses" portion In In the same table, the recovery rate i s of the SRM, a table contains the followin g characterized as: characterization of the Company' s 4 assumptions for its loan recovery rate: 5 "Aggressive °' "Conservative " "Per review of the different scenarios being Deleted 6 7 8 9 10 11 12 used for the reserve analysis, we have note d that the Company remains at the low end of the acceptable range for its reserves ." "There were several off balance sheet securitizations that took place in the 11 There were several off-balance shee t securitizations that took place in the 1 g quarter as indicated above . Many of the quarter as indicated above . The gain on the client's assumptions changed in booking the gain on these securitizations . The include the following :" sale/interest only strip of the valuation assumptions used by the Company were as follows : 13 [A column in table was deleted whic h reflected certain assumptions regarding NextCard's loan securitization at 12/31100 .] 14 15 16 17 T. The 02 2001 SRM 18 63. 1 have also compared the SRM for the second quarter of 2001 which was attached 19 20 21 22 ~ to the October 25 email with the version recovered from the Audit Manager's computer whic h was last revised in February 2002 and later produced to the OCC . In general, the version produced to the OCC and recovered from the Audit Manager's computer appears to hav e 23 incorporated the comments and suggestions made by TRAUGER that were bolded and 24 25 highlighted in the version of the SRM attached to the October 25 email . The section titled 26 I "Allowance for Loan Losses," was revised significantly . 27 1/ 28 PROBABLE CAUSE AFFIDAVIT 26 (Attachment B) 1 U. The Counts Charged in the Criminal Complain t 2 64, Based on the facts set forth above, as applied to the applicable law, I believe there 3 is probable cause to conclude that THOMAS C . TRAUGER committed one count of obstructing 4 5 the examination of a financial institution in violation of 18 U .S.C . § 1517 and one count o f 6 falsification of records in a federal investigation in violation of 18 U .S.C. § 1519 . As a result,1 7 am seeking a criminal complaint that charges TRAUGER with the following two counts : 8 (a) COUNT ONE : The United States charges that, in or about and between October 9 10 2001 and April 2002, both dates being approximate and inclusive, in the Northern 11 District of California and elsewhere, THOMAS C . TRAUGER corruptl y 12 obstructed and attempted to obstruct the examination of a financial institution, 13 namely NextBank, N .A ., a chartered national bank and wholly owned subsidiary 14 15 of NextCard, Inc ., by an agency of the United States with jurisdiction to conduct 16 an examination of such financial institution, namely the Office of the Comptroller -' of the Currency, in violation of 18 U .S .C. § 1517 . 18 (b) COUNT TWO : The United States charges that, in or about and between January 19 20 2003 and April 2003, both dates being approximate and inclusive, in the Northern 21 District of California and elsewhere, THOMAS C . TRAUGER knowingl y 22 concealed and covered up a false entry in a record, document, and tangible object, 23 namely certain records and documents related to the annual audits and quarterly 24 reviews of the financial statements ofNextCard, Inc . by Ernst and Young, LLP, 25 26 Il 27 Il 28 1! PROBABLE CAUSE AFT: IDAVIT (Attachment B) 27 with the intent to impede, obstruct, and influence the investigation and proper 1 2 administration of a matter within thejurisdiction of any department and agency of 3 the United States, namely the Securities and Exchange Commission, in violation 4 of 18 U.S.C. § 1519 . 5 6 7 8 Dated: 4110 9 10 JAS E . RICHARI}S Sped Agent Federal Bureau of Investigatio n 11 12 13 14 15 Subscribed and sworn to before me this lV' ...day of September 2003 . 16 17 INC "I-010 --.~ .~ S LARSON United States Magistrate Judg e 16 19 20 21 22 23 24 25 26 27 28 PROBABLE CAUSE AFFIDAVIT (Attachment B) 28 Exhibit 4 i Thomas C. Trauger and Michael Mullen : Admin . Proc . Rel. No. 34-48543 / September 25 ... Page 1 of 2 Home € Previous Pag e UNITED STATES SECURITIES AND EXCHANGE COMMISSIO N SECURITIES EXCHANGE ACT OF 1934 Release No . 48543 / September 25, 200 3 ACCOUNTING AND AUDITING ENFORCEMENT Release No . 1872 / September 25, 200 3 ADMINISTRATIVE PROCEEDING File No . 3-1127 0 COMMISSION ISSUES ORDERS ALLEGING THAT AUDITORS VIOLATED RULES OF PRACTICE BY ALTERING AND DELETING AUDIT WORKING PAPERS The Commission announced today that it has instituted administrative proceedings against Thomas C . Trauger , a former audit partner with Ernst & Young, LLC ("E&Y"), and Michael Mullen , an E&Y audit manager . The Order Instituting Public Administrative Proceedings Pursuant to Rule 102(e) of the Commission's Rules of Practice ("Order") alleges that Trauger, assisted by Mullen and a third senior manager, altered E&Y's working papers for the fiscal year 2000 audit of E&Y client NextCard, Inc . The alterations and deletions were made months after the audit had been completed and the working papers had been signed and archived . NextCard was a publicly-traded, San Francisco-based issuer of credit cards over the Internet . The Order alleges that Trauger directed Mullen to make changes to the NextCard working papers and delete information from them . He also instructed another senior manager to destroy documents inconsistent with the changes he was directing, and the senior manager complied in part . The alterations and deletions made it appear as though E&Y had thoroughly considered all of the appropriate issues and available facts relating to NextCard's allowance for loan losses ("allowance") and NextCard's securitization of receivables . The Order further alleges that the alterations and deletions were in response to the October 2001 announcement by NextCard that the Office of the Comptroller of the Currency ("OCC") and Federal Deposit Insurance Corporation ("FDIC") were requiring NextCard's bank subsidiary, NextBank, to revise certain accounting treatments affecting the allowance and securitizations, After altering the working papers, Trauger, Mullen and the senior manager provided the altered documents to E&Y's legal department for production in response to a subpoena from the OCC and later subpoenas from the FDIC and SEC . A hearing will be scheduled before an Administrative Law Judge to determine whether the allegations in the Order are true, to provide respondents an opportunity to dispute the allegations, and to determin e http :/Iwww .sec .gov/litigatioD/admin/34-48543 .htin 9/2512Of Y Thomas C. Trauger and Michael Mullen : Admin . Proc . Rel . No. 34-48543 / September 25 . .. Page 2 of 2 what, if any, remedial action is necessary and appropriate against Trauger and Mullen pursuant to Rule 102(e) of the Commission's Rules of Practice . The Commission directed that an Administrative Law Judge should issue an initial decision in this matter within 300 days from the date of service of the Order . http ://www.sec.gov/litigation/admin/34-48543 .htm Home I Previous Page Modified : 09125/2003 http://lvwly.sec .gov/litigationfadmin/34-48543 .htm 9/25/2003 ti. . Exhibit 5 i Oliver Flanagan : Admin. Proe . Rel. No . 34-48542 / September 25, 2003 Page 1 of 6 Home I Previous Pag e un[Veu aWL"-5 of Americ a before the Securities and Exchange Commission Securities Exchange Act of 193 4 Release No . 48542 / September 25, 200 3 Accounting and Auditing Enforcement Release No . 1871 / September 25, 2€0 3 Administrative Proceeding File No . 3-1126 9 In the Matter of ORDER INSTITUTING PUBLI C PROCEEDINGS PURSUANT O LIVER FLANAGAN, ADMINISTRATIVE TO RULE 102(e) OF THE COMMISSION'S Cha rt ered Accountant RULES OF PRACTICE, MAKING FINDINGS, AND IMPOSING REMEDIAL SANCTIONS Respondent . : 1. The Securities and Exchange Commission ("Commission") deems it appropriate that public administrative proceedings be, and hereby are, instituted against Oliver Flanagan, Chartered Accountant, ("Respondent" or "Flanagan") pursuant to Rule 102(e)(1)(ii) of the Commission's Rules of Practice .II . In anticipation of the institution of these proceedings, Respondent has submitted an Offer of Settlement (the "Offer") which the Commission has determined to accept . Solely for the purpose of these proceedings and any other proceedings brought by or on behalf of the Commission, or to which the Commission is a party, and without admitting or denying the findings herein, except as to the Commission's jurisdiction over him and the subject matter of these proceedings, which are admitted, Respondent consents to the entry of this Order Instituting Public Administrative Proceedings Pursuant to Rule 102(e) of the Commission's Rules of Practice, Making Findings, and Imposing Remedial Sanctions ("Order"), as set forth below . Ill . hitp ://wwxv .sec.goy,/ Iitigation/admin/34-48542,htm Q/1 ')5/11A01 Oliver Flanagan : Admin . Proc Rel . No. 34-48542 f September 25, 2001 Page 2 of 6 On the basis of this Order and Respondent's Offer, the Commission finds? that : A. Respondent Oliver Flanagan, 34, is a resident of Ireland, and has been a Chartered Accountant since 1996 . Flanagan worked for Ernst & Young ("E&Y") between July 1997 and April 1999 in their Luton, England and London, England offices . After a brief period working for a bank, Flanagan rejoined E&Y in April 2000 and worked in E&Y's San Francisco, California office until early 2002 . During this period, Flanagan was a member of the audit team for NextCard, Inc . ("NextCard") . Beginning in early 2002, Flanagan worked for Ernst & Young Chartered Accountants, in Dublin, Ireland . Flanagan resigned from Ernst & Young Chartered Accountants in 2003 . B . Other Relevant Person s 1 . The "Audit Partner" became the audit partner responsible for E&Y'S NextCard audits in October 2000 and was at all relevant times after that date the E&Y partner in charge of the audit team for NextCard . 2 . The "Other Audit Manager" was another E&Y employee who worked on the NextCard audit team beginning in mid-2001 . C . Facts 1 . NextCard was an internet-based credit card issuer located in San Francisco, California and incorporated in Delaware . During the relevant period, NextCard's stock was registered with the Commission pursuant to Section 12(g) of the Exchange Act and was listed on the NASDAQ National Market . 2 . NextCard wholly owned NextBank, N .A ., a chartered bank that funded the credit card loans . NextBank was subject to regulation by the Office of the Comptroller of the Currency . 3 . NextCard retained E&Y to audit its financial statements for the year ended December 31, 2000 (the "2000 audit") . The Audit Partner was assigned to head the engagement . Flanagan was assigned to the audit as senior manager . Acting at the Audit Partner's direction, E&Y accountants conducted an audit of NextCard's financial statements in December 2000 and January 2001 . The fact gathering phase of this work, known as "field work," was memorialized in documents called "working papers ." On or about March 14, 2001, the Audit Partner and Flanagan reviewed some or all of the working papers and the Audit Partner approved E&Y's issuance of an auditor's report containing an unqualified opinion on NextCard's financial statements . E&Y's report was dated January 23, 2001, the date that E&Y's field work was concluded . The Other Audit Manager joined the NextCard audit team as a manager in approximately June 2001 during additional E&Y work . 4 . In the summer of 2001, the Office of the Comptroller of the Currency asked E&Y for a portion of its audit working papers regarding E&Y's audit of NextCard . The Audit Partner was notified of this request . http ://wwvv .sec .gov/litigation/admin/34-48542 .htm o1, r' I'M n 11 Oliver Flanagan : Admin . Proc 'z .el. No. 34-48542 September 25, 200" Page 3 of 6 5 . On October 31, 2001, NextCard announced in a press release that the Office of the Comptroller of the Currency had asked the company to make certain changes regarding NextBank's accounting practices, including changes regarding the classification of losses on credit cards . The company also announced that it intended to sell NextBank because it was unable to raise sufficient capital to meet bank regulatory requirements after, among other issues, the office of the Comptroller of the Currency called for NextBank to reclassify certain losses . 6. Following the company's press release on October 31, 2001, the trading price of its common stock declined by approximately 84 percent . 7 . In the first few days of November 2001, the Audit Partner became concerned that E&Y's audit work would be examined by regulatory agencies or others . The Audit Partner instructed Flanagan to gather together the working papers for the NextCard 2000 audit (both hard copy files and those electronically archived) and have them ready for revisions during a Saturday meeting . 8. Also at this time, the Audit Partner began to investigate how to manipulate E&Y's computer system so that he could alter electronically archived working papers without being discovered . The Audit Partner asked the Other Audit Manager to find out how to de-archive an audit in order to revise and re-archive the working papers . On or about November 2, 2001, the Other Audit Manager obtained information on this subject from another E&Y employee and forwarded that information to the Audit Partner and Flanagan . 9 . On a Saturday in November 2001, the Audit Partner and Flanagan met in E&Y's San Francisco office and altered portions of E&Y's electronic working papers for the NextCard 2000 audit, These alterations consisted of both additions and deletions to the working papers . Specifically, the Audit Partner altered the Summary Review Memorandum ("SRM") as well as memoranda regarding the audit of NextCard's allowance for loan and lease losses and securitizations of receivables . The Audit Partner marked up printed versions of the documents and gave them to Flanagan for Flanagan to input using Flanagan's laptop computer . In order to ensure that the revised documents appeared to have been created as part of the original working papers, the Audit Partner instructed Flanagan to reset the date on his computer so that any documents bearing computer-generated dates would reflect a date in early 2001 . Some documents went through more than one edit, as Flanagan input the Audit Partner's changes and then printed out the revised version for the Audit Partner's further review . 10 . Later in November 2001, the Audit Partner asked Flanagan and the Other Audit Manager to assist him in making additional alterations to the working papers for the NextCard 2000 audit . The Audit Partner, Flanagan and the Other Audit Manager met and made additional alterations to these working papers, using the Other Audit Manager's laptop computer . Flanagan showed the Other Audit Manager how to change the date setting on his computer to make it appear as though the altered workpapers were created earlier in the year at the time the original audit work had been performed . The Audit Partner marked up printed versions of the memoranda he was revising and then the Other Audit Manager input the changes . At the Audit Partner's direction, the Other Audit Manager delete d http ://"ww .see .gov/1itigation/admin/34-48542 .htm 0"''cz/ I)A I Oliver Flanagan: Admin . Proc . 'el . No . 34-48542 / September 25, 2003 Page 4 of 6 charts, portions of tables, and discussion sections that indicated problems with NextCard's charge-off numbers and trends . The Audit Partner also added information and altered the tone of certain sections . One of the documents altered during this meeting was a memorandum entitled "Analysis for Loan Losses ." Flanagan remained involved in the process by proofreading the Other Audit Manager's work to ensure that all of the Audit Partner's changes were made . 11 . The Audit Partner's purpose in altering E&Y's working papers was to make it appear that there was a more satisfactory basis for E&Y's audit conclusions . 12. In or about November 2001, after altering the working papers, the Audit Partner instructed Flanagan to scour his hard drive and delete documents or emails inconsistent with the altered versions of the working papers . Flanagan complied and deleted documents . D . VIOLATIO N 13 . As a result of the conduct described above, Flanagan engaged in unethical and improper professional conduct by engaging in intentional or knowing conduct, including reckless conduct, that resulted in a violation of applicable professional standards . He violated professional auditing standards governing the creation and retention of working papers as well as those establishing the standards for ethical conduct by auditors . Statements on Auditing Standards are cited in the "AU" section of the AICPA's Professional Standards . AU Section 339 addresses the preparation and maintenance of working papers . AU 339 .01 states that the information contained in working papers constitutes the principal record of the work that the auditor has done and the conclusions he has reached concerning significant matters . AU 339 .08 requires the auditor to "adopt reasonable procedures for safe custody of his working papers and retain them for a period sufficient to satisfy any pertinent legal requirements of records retention ." The AICPA Code of Professional Conduct, specifically ET Sections 51-54 and 56, provides additional professional standards for auditors . These sections require a high level of professional ethics and integrity from public accountants . Flanagan's intentional alteration and destruction of portions of the working papers for the NextCard 2000 audit violated these professional standards . IV . In view of the foregoing, the Commission deems it appropriate to impose the sanctions agreed to in Respondent Flanagan's Offer . Accordingly, it is hereby ORDERED, effective immediately, that : A . Flanagan is denied the privilege of appearing or practicing before the Commission . B . After three (3) years from the date of this order, Respondent may request that the Commission consider his reinstatement by submitting an application (attention : Office of the Chief Accountant) to resume appearing or practicing before the Commission as : htip ://%N,xvw .sec.gov/litigation/admin/34-48542,btm n %?s/InnI Oliver Flanagan : Admin . Proc . Rel. No. 34-48542 / September 25, 2003 Page 5 of 6 1 . a preparer or reviewer, or a person responsible for the preparation or review, of any public company's financial statements that are filed with the Commission . Such an application must satisfy the Commission that Respondent's work in his practice before the Commission will be reviewed either by the independent audit committee of the public company for which he works or in some other acceptable manner, as long as he practices before the Commission in this capacity ; and/o r 2. an independent accountant . Such an application must satisfy the Commission that : (a) . Respondent, or the firm with which he is associated, is a member of the SEC Practice Section of the American Institute of Certified Public Accountants Division for CPA Firms ("SEC Practice Section") or an organization providing equivalent oversight and quality control functions ("equivalent organization") ; (b) . Respondent, or the firm, has received an unqualified report relating to his, or the firm's, most recent peer review conducted in accordance with the guidelines adopted by the SEC Practice Section or equivalent organization ; an d (c) . As long as Respondent appears or practices before the Commission as an independent accountant he will remain either a member of, or associated with a member firm of, the SEC Practice Section or equivalent organization, and will comply with all applicable SEC Practice Section or equivalent organization requirements, including all requirements for periodic peer reviews, concurring partner reviews, and continuing professional education . D . The Commission will consider an application by Respondent to resume appearing or practicing before the Commission as an accountant provided that his accountant status is current and he has resolved any disciplinary issues with the applicable board of accountancy . However, if the resolution of any disciplinary action by a board of accountancy is dependent o n reinstatement by the Commission, the Commission will consider an application on its other merits . The Commission's review may include consideration of, in addition to the matters referenced above, any other matters relating to Respondent's character, integrity, professional conduct, or qualifications to appear or practice before the Commission . By the Commission . Jonathan G . Katz Secretar y Endnote s Rule 102(e)(1)(ii) provides, in relevant part, that : The Commission may censure a person or deny, temporarily or permanently, the privilege of appearing or practicing before it in any way to any person who is found . . . to be lacking in character or integrity or to have engaged in unethical or improper professional conduct . http ://mix"v .sec .gov/lltigation/admin/34-48542 .htm ''i 17l11 nnz Oliver Flanagan: Adm in. Proc gel. No . 34-48542 September 25, 200' Page 6 of 6 ?The findings herein are made pursuant to Respondent ' s Offer of Settlement and are not binding on any other person or entity in this or any other proceeding . http://www.sec. gov/litigation/admin/34-48542.htm Home I Previous Page Modi fi ed : 09/25/200 3 http://www-sec .gov/litigation/admin/34-48542 .htm 9/2 5 ~2pf~ Exhibit 6 3 0 Comptroller of the Currency Administrator of National Banks Washington, DC 2021 9 October 29, 2001 Interpretive Letter #927 March 2002 12 CFR 3 VIA FACSIMILE Dear [ [ : This letter is in response to the issues you raised in your October 1 ! letter to the OCC regarding the appropriate risk-based capital treatment for [ I's securitization transactions . The OCC has determined that, for risk-based capital purposes, the bank must : (i) reflect recourse treatment on the securitized assets ; and (ii) demonstrate to the satisfaction of the OCC that its policies and practices have been sufficiently modified to warrant application of non-recourse treatment to new securitization transactions . As you were previously instructed by on-site OCC examiners , [ J's Report of Condition and Income (Call Report) for the third quarter 2001 should be filed in a manner consistent with this recourse determination for risk-based capital purposes . The OCC reviewed [ ]' s securitization program in a recent bank examination and determined that certain practices constitute a sale of assets with recourse for risk-based capital purposes. These practices related to the classification of cert ain delinquent accounts as fraud losses, resulting in repurchase by the bank at par, when the losses were actually attributable to credit quality. Consequently , the assets that were previously treated as sold under generally accepted accounting principles and for risk - based capital purposes will be risk weighted as if they were still on the bank's balance sheet and included in risk-weighted assets for risk-based capital purposes. The general rule on recourse, contained in the glossary section of the Call Report instructions, describes the appropriate capital treatment for implicit recourse .' The instructions state, 1 See the glossary entry "Sales of Assets for Risk-Based Capital Purposes" in the Call Report instructions. These instructions are incorporated by reference in the OCC's risk- based capital regulations . See 12 CFR Part 3, Appendix A, Section 3(b)(lXiii), footnote 14 . "Regardless of the legal structure of the transaction, if risk of loss is retained by the seller, either contractually or otherwise . . . the seller should treat the transaction as an asset sale with recourse for purposes of risk-based capital and Schedule RC-R even if the sale . . . is . stated as being without recourse ." In your letter, you requested clarification of how the securitized assets should be treated prospectively . You state that you have "committed to change [your) accounting policies to eliminate any implication that [your] characterization of certain loan defaults as fraud losses gives rise to a right of recourse against the bank" . Despite this commitment, the bank's past practices warrant continued recourse treatment for risk-based capital purposes on a prospective basis for the securitized assets, the securities backed by those assets, and the master trust from which the securities were issued. The general presumption with securitization transactions is that a bank is not exposed to risk of loss beyond its contractual obligation . It is this presumption that allows banks to treat securitized assets as sold for risk-based capital purposes (i .e., not apply recourse treatment) . Once a bank provides support to a securitization beyond the bank's contractual obligation, the presumption of the bank's limited exposure to loss no longer holds . When a bank provides noncontractual credit support to a securitization, the expectation is raised among securitization investors and bank supervisors that the bank will provide similar future support if needed . Allowing a bank to provide support to a securitization and then later allowing that securitization to receive the risk-based capital benefits of sales treatment can create an incentive for banks to repeatedly support a deal and subsequently alter their practices so as not to trigger recourse treatment going forward . Such a situation could result in the bank effectively providing ongoing support to investors, resulting in no risk transference from the bank to third party investors, with the bank holding capital that is not commensurate with its risk exposure . Consequently, long-standing general ©CC policy is that once a securitization has been "tainted", the transferred assets are treated as assets sold with recourse for risk-based capital purposes, even if a bank immediately stops its practice of providing support to investors . The OCC has communicated its policy with respect to implicit recourse in a number of ways over the years. As we have described, the Call Report instructions clearly require recourse treatment for risk based capital purposes where a bank provides support "contractually or otherwise" . The 1994 Bank Accounting Advisory Series (BAAS) included an example of an implicit recourse situation involving the repurchase of performing and delinquent assets from a securitization trust and the subsequent issuance of a new securitization backed by the performing assets . Regulatory sales treatment was disallowed for the subsequent securitization of the repurchased assets . The BAAS noted that all future securitizations by the bank would require close scrutiny to determine whether implicit recourse existed. Recently issued revisions to the BAAS (September, 2001) continue to include an example of implicit recourse in which riskbased capital is required for securitized assets after a bank's prior actions have demonstrated the retention of a risk of loss . The OCC's policy regarding implicit recourse has also been described in the Comptroller's Handbook on Asset Securitization (November 1997) and the preambles to the 2000, 1997, and 1994 proposed rules on recourse . a See "Risk-Based Capital Standards ; Recourse and Direct Credit Substitutes ; Proposed Rule", federal Register, -2- In your letter, you requested clarification of whether the OCC would permit sales treatment for ri sk-based capital purposes for new securities that were exchanged for existing securities, where the new securities would be identical to the existing securities . The OCC would continue to require recourse treatment for the assets underlying these new securities . Recourse treatment is linked not only to the securities issued out of the existing master trust , but also to the receivables that back those securities. Issuing new securities that are identical to existing securities would not eliminate the recourse associated with the trust or the outstanding receivable balances that back those securities . In order to avoid recourse treatment on any new securitization transactions involving new assets in a new master trust, the bank must demonstrate to the OCC's satisfaction that it has changed the practices that have resulted in recourse treatment and that it will not provide support to future securitizations. Factors that might be considered include an improved ability by the bank to distinguish between fraud losses and credit losses, trust documents that more clearly define how losses are to be shared between the bank and the trust, and demonstration over time tha* the banks practices do not result in support to investors beyond the bank's contractual obligation . We hope that this letter allows you to better understand our position with respect to your institution's risk-based capital treatment for securitization transactions . Please feel free to contact Tommy Snow at (202) 874-5070 if you have any questions . Sincerely, !s! Kevin J . Bailey Senior Advisor Bank Supervision Polic y March 8, 2000 (Volume 65, Number 46) ; "Risk-Based Capital Standards ; Recourse and Direct Credit Substitutes; Proposed Rule", Federal Register, November 5, 1997 (Volume 62, Number 214) ; and "Risk-Based Capital Requirements-Recourse and Direct Credit Substitutes", Federal Register, May 25, 1994 (Volume 59, Number 10©) . -3- Exhibit 7 NEWS RELEAS E Comptroller of the Currency Adm in i s trator of National Banks N R 2002-09 FOR IMMEDIATE RELEASE Contact : Robert M . Garsson February 7, 2002 (202) 874-5770 OCC Closes NextBank and Appoints FDIC Receiver WASHINGTON -- NextBank NA, Phoenix, Arizona, was closed today by the Office of the Comptroller of the Currency (OCC) and the Federal Deposit Insurance Corporation (FDIC) was appointed receiver . The OCC acted after finding that the bank was operating in an unsafe and unsound manner and had experi enced a substantial dissipation of assets and ea rnings through unsafe and unsound practices . The OCC also found that NextBank ' s unsafe and unsound practices were likely to deplete all or substantially all of the bank ' s capital, and that there was no reasonable prospect for the bank to become adequately capitalized without federal assistance . In addition , the OCC found that the bank would be unlik ely to be able to pay its obligations or meet the demands of its depositors in the normal course of business . After being acquired by NextCard Inc . on September 16, 1999, NextBank pursued a strategy of marketing credit cards solely through the Internet. However, the OCC found that the bank's risk management policies and procedures were inadequate and the bank's assets were of lower credit quality than initially projected in the bank's business plan . The bank failed to identify the extent of its credit quality problem or to implement effective corrective measures . At the OCC's insistence, the board of directors of the bank adopted a detailed board resolution on October 26, 2000 that was designed to correct these deficiencies, but the bank was unable to implement the resolution . The bank failed to achieve profitability, and the $3 0 0 million in capital that had been provided by the bank's parent company, NextCard, Inc ., was dissipated through credit losses and high operating expenses . During the bank's most recent examination, the OCC determined that the bank was classifying some delinquent accounts sold into a securitization trust as fraud losses, although the delinquencies were actually attributable to credit quality problems . These assets were being repurchased by the bank at par, a practice that constituted sale of assets with recourse . This finding, together with significant accounting adjustments and the need for additional loan loss reserves, resulted in the bank becoming significantly undercapitalized. The OCC issued a Prompt Corrective Action Directive on November 15, 2001 that required NextBank to restore Tier 1 capital -more- to at least 12 percent of risk-weighted assets or commit to sell or liquidate the bank at no cost to the FDIC. NextCard, Inc . made efforts to find a buyer for the bank and holding company, but was unsuccessful . On January 12, 2002, NextCard notified the OCC that it was not possible to prepare and submit a Capital Restoration Plan, and said liquidation of the bank's assets would not raise enough money to retire in full the bank's existing and anticipated liabilities . In light of these findings, the OCC determined that it was necessary to close the bank and appoint the FDIC as receiver to protect the interests of the bank's insured depositors . As of December 31, 2001, NextBank had total assets of approximately $700 million and total deposits of approximately S550 million. NextBank was an Internet -only bank, and had no branch operations. The FDIC will release information about the resolution of the bank . The OCC charters, regulates and examines approximately 2,200 national banks and 52 federal branches of foreign banks in the U .S., accounting for more than 54 percent of the nation's banking assets . Its mission is to ensure a safe and sound and competitive national banking system that supports the citizens, communities and economy of the United States . -2-