Intouch news - In Depth Managed Services

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Vol.12

Merry Christmas and a Happy New Year to all our clients and staff!

In

touch

news

Star Awards

Christmas pay weeks cycle

Washroom hygiene

Fight the flu

Darran gets in the saddle for charity

Health & safety corner

Names to faces

Leeds Teaching Hospitals

NHS Trust case study

In Depth Managed Services

boosts local youths

Star Awards

Christmas pay weeks cycle

Please be advised of the following change to Christmas pay dates:

Fri 14/12/2012 – 2 weeks pay as normal

Fri 21/12/2012 – 1 weeks pay

Fri 04/01/2013 – 2 weeks pay

Fri 11/01/2013 – 1 weeks pay

Fri 25/01/2013 – 2 weeks pay as normal

Well done Susan!

Susan Mellor –

‘exceptional performance’

Susan Mellor, site supervisor at Moor Park Health Centre in

Blackpool, has been singled out for her exceptional performance in improving the cleaning standards on the site.

In Depth Managed Services, provides contract cleaning services at Moor Park Health

Centre, a primary care centre offering modern health services in the community.

A recent independent quality audit by Blackpool PCT praised the centre’s cleaning standards, particularly commending Susan for her work. In Depth Managed

Services presented Susan with a

Star Award for her contribution to the successful audit.

Industrial Team James, Ryan and

Chris – ‘I cannot give enough praise’

In Depth Managed Services industrial team James Nugent,

Ryan McKinlay and Chris

Kiernan have been awarded the Star Award for helping a motorist who had been involved a car accident on the

M6 slip road at Winwick.

“Three employees from your company stopped to assist me with the drunk driver who had driven into the back of my car and stayed with me until the police arrived. I cannot give praise enough for their help.”

Paul Hickson wrote a letter to

In Depth Managed Services to commend the team.

Chris blocked the driver’s car so he couldn’t drive off, James grabbed his keys out of the ignition and they stayed with the motorist until the police arrived.

Great work guys!

Healthy washrooms, healthy organisations

Bill Dunne, Divisional Director of In Depth Managed Services explains the importance of professional washroom hygiene standards.

If companies were to calculate the number of days’ work lost through coughs, colds, flu, tummy bugs, E.coli and viruses, and include the cost in their annual reports, chief executives and shareholders would demand immediate action.

Staff sick leave and paying temporary replacements all costs industry billions of pounds each year. In 2010-11, 26.4million working days were lost through staff sickness, according to the

Health and Safety Executive.

Yet many illnesses and viruses are easily preventable through good washroom hygiene. The washroom is the most fertile breeding ground for bacteria – and therefore where illnesses are picked up.

Confidence

Washroom standards also have an impact on an organisation’s image. Organisations owe a duty of care to employees and customers, who feel happier if their surroundings are hygienic.

That, in turn, has knock-on effects on the employer’s reputation.

Well-kept facilities are a symbol of a caring employer.

We all carry bacteria on our skin but harmful ones multiply after we use the toilet, sneeze or blow our noses. If the germs are not cleaned off, we transmit them to surfaces we touch. Disease and infection will soon follow.

Signs should encourage everyone to wash hands after using the toilet and before preparing food.

But keeping washrooms hygienic is equally important. Cleaning of the facilities should be thorough and regular and carried out by operatives specially trained in checking for potential risks and preventing contamination.

As a specialist in cleaning and soft services, our operatives undergo regular training in new hygiene techniques, and work is rigorously quality-controlled.

Fight the flu

It’s that time of year when everyone seems to be coughing and sneezing.

Follow these tips to avoid spreading illness this winter:

✓ Wash your hands often – with warm water and soap

✗ Avoid touching your face

(eyes, nose and mouth are entry ports for viruses)

✓ Cover your mouth with a tissue when coughing or sneezing – dispose of tissue and wash your hands

✗ Don’t share – wipe down shared equipment such as phones and keyboards

✓ Get enough sleep and keep stress at bay

Darran gets in the saddle for charity

Darran Yates, Corporate

Social Responsibility Director for In Depth Managed

Services, raised £500 in one week for the charity

Christie’s by completing a

65-mile bike ride between

Manchester and Blackpool earlier this year. Darran, 43, and his son, Jordan, 18, did the trip together. “We only decided to take part a week before so not a lot of time to get any training in.” he says.

Darran went on to complete the Manchester 100-mile bicycle ride on his own in

September as a personal challenge which proved to be much harder. “My next challenge is to do the

Three Peaks Challenge in 48 hours next year,” he says –

Good luck Darran!

Health & Safety Corner

Rise and shine

Allow more time for your journey to work as the likelihood of traffic disruptions are greater this time of year.

Be prepared

If you are using your own vehicle ensure it is “ready” for winter and do regular checks – have a look at the AA’s flower power list of basic car checks. www.theaa.com/motoring_advice/breakdown_advice/flower-power.html

Hang up

Having a mobile phone is useful to let loved ones know when you’re late, however don’t call or text while driving because it distracts you and could cause an accident.

Touch your toes

In the dark, cold months we need to look after our bones and muscles to prevent injury. It’s well worth doing some simple warming up exercises and stretches before we set off every day. Check out this link for some basic warm-up exercises. www.netfit.co.uk/stretching.htm

Be warned

There’s no such thing as a rain free period in the UK, but in these months there will be even more of the wet stuff, so it is crucial to use the wet floor or work-in-progress signs at the access and egress points as you undertake your cleaning tasks as the likelihood of a person crossing your area of work with wet feet from outside is greater.

Names to faces

Kay Timms, who has been with the company for four years, has been appointed Service

Delivery Manager for the Healthcare Division and will look after existing healthcare contracts as well as focusing on business development in health care, one of our key areas for future growth.

Favourite movie

Dirty Dancing

Place I’d most like to visit

Jamaica

Favourite song

Bob Marley – ‘Waiting in Vain’

Favourite author

Jackie Collins

Favourite meal

Chicken, rice and peas

Favourite saying

What goes around, comes around

Happiest memory

Having my three beautiful children Josh, Megan and Tori

In Depth to clean windows for Leeds

Teaching Hospitals NHS Trust

In Depth Managed Services has been awarded the contract for window cleaning by Leeds

Teaching Hospitals NHS Trust.

The prestigious three-year contract is to clean the windows at six sites including Leeds General

Infirmary, where the third series of

Channel 4’s Bafta-award-winning maternity series One Born Every

Minute was filmed. Another key site is St James’s University

Hospital, famous for the hit fly-onthe-wall series Jimmy’s. The other sites are: Chapel Allerton Hospital,

Seacroft Hospital, the Mosaic day nursery and the Moor House pharmacy stores in the city.

In Depth’s teams of highly trained cleaning professionals will take several weeks to complete a full cycle on the six sites. They will use the most up-to-date technology and techniques, including abseiling, poweredaccess platforms and waterfed pole systems. In Depth achieves first-class results while upholding strict health, safety and environmental standards, and the company’s fleet of ‘reach and wash’ vehicles, operated by expert staff, provide a virtually ‘ladderless’ safe and efficient service.

Gary Johns, In Depth’s Head of

Windows and Industrial division, said: “This is a fantastic contract for In Depth, and it adds to our current portfolio of NHS trust contracts. Over the coming three years we will provide an outstanding level of service, to ensure the public, patients and staff see the sites clean and looking their best. Initial feedback from the trust has been very positive.”

In such a busy healthcare environment, rigorous standards of hygiene and consideration for clients are vital, and In Depth

Managed Services’ staff are trained not just to meet these standards but to exceed them.”

In Depth Managed Services boosts local youths

In Depth Managed Services has shown its support for youngsters in their community by supporting a local football team and youth club. responsibility and our commitment to the local community. Although not the winning team, they made us very proud and it was a very big achievement for the team to be selected to take part.”

As part of their commitment to the local community, the company has also donated

£1000 to the Warrington Youth Club

(www.warringtonyouthclub.co.uk), which exists to support young people’s development, offering opportunities to gain, increase and develop skills, knowledge self awareness and confidence.

Crosfield Under-14s football team take part in Sky Sports Soccer Saturday

We were delighted to sponsor the local Under-

14s football team, Crosfields, as they took part in Sky Sports Soccer Saturday Cup 2012 on

Monday 22nd October. The team were coached by ex-England footballer Chris Kamara and exprofessional player Owen Coyle.

They were one of only four North West junior football teams chosen by Liverpool County FA to take part in the event played at The Academy

– Liverpool FC.

Gary Johns, Sales Director Designate at In Depth

Managed Services, says: “Supporting children’s sports is in line with In Depth’s corporate social

Warrington Youth Club’s corporate fundraiser,

Zoe Slater pictured with youth club members

“This donation will enable us to mentor a young person for a year and fulfil our vision of inspiring young people to achieve.” says the club’s corporate fundraiser Zoe Slater.

CONTACT

IN DEPTH

MANAGED SERVICES

NATIONAL

COMMUNICATION

CENTRE ON:

Client/Sales Line: 0845 6052251

Cleaner Line: 0845 7660431 or

01925 642966

Recruitment Line: 0845 7660841

Fax: 01925 413480

Email: info@indepth-cleaning.co.uk

Web: www.indepth-cleaning.co.uk

Head Office:

In Depth Managed Services

Leonard House

308 Winwick Road,

Warrington

Cheshire

WA2 8JE

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