By: Dr. Magdy Akladios 1/25/2006 SENG 5334: Human Factors Engineering & INDH 5931: Research Topics in IH/Safety Chapter 3: Information Input & Processing By: Magdy Akladios, PhD, PE, CSP, CPE, CSHM 1 Information Acquisition z Information is the key to survival. z Information can be: {External: about our external world, Acquired by exteroceptors (5 senses - vision, audition, olfaction, tactile, gustation) {Internal: about our state, Acquired by interoceptors (e.g. kinesthesis, proprioception) z The brain must sift this constant information stream for relevant cues (Signals) rather than irrelevant cues (Noise). 2 What is Information? Information is the reduction of uncertainty 3 1 By: Dr. Magdy Akladios 1/25/2006 Information Theory z Quantifying Information z Highly probable events convey little information and merely confirm what we anticipate z Highly improbable events convey greater information because they are not anticipated 4 Bits z Information is measured in BITS (H) z 1 Bit is the amount of information required to decide between 2 equally likely alternatives z H = log2N z Where, N = Number of equally likely alternative 5 Examples: z If Head or a Tail are equally likely alternatives, then: H = log2N = log2 2 = 1 bit z If there are 4 alternatives, H = log2 4 = 2 z If there are 8 alternatives, H = log2 8 = 3 6 2 By: Dr. Magdy Akladios 1/25/2006 Non-equi-probable Information z When alternative choices are not equiprobable, then the information associated with an event (Hi) is: {Hi = log2 (1/pi) where pi = probability of i z For a series of events of differing probabilities: {Hav = ∑[pi (log21/pi)] 7 Example z Assume 2 events of unequal probabilities, p1 = 0.9 and p2 = 0.1 z Hav = {[0.1(log21/0.1)]+[0.9(log21/0.9)]} = 0.332 + 0.137 = 0.469 bits 8 Redundancy z Redundancy is the reduction in information from the maximum information because of unequal probabilities of occurrence z % Redundancy = (1 - (Hav/Hmax) x100 z From previous example: {% Redundancy = (1-[0.47/1.0] x 100 = 0.53 x100 = 53% z Because certain letter combinations are highly probable (th, qu, st), and others highly improbable (cw, tx, xq) the English language is ~68% redundant. 9 3 By: Dr. Magdy Akladios 1/25/2006 Bandwidth z Bandwidth is the rate of information transmission over a channel. z Bandwidth of the eye is ~ 1,000 bits/sec z Bandwidth of the ear is ~ 10,000 bits/sec z Bandwidth of the brain is a limited single channel capacity system. 10 Displaying Information 11 Display Design z There are principles of perception that apply too each of the senses. z Ignoring the principles of perception can create dysfunctional information displays. z Knowledge of the principles of perception helps us to design more effective information displays 12 4 By: Dr. Magdy Akladios 1/25/2006 Sources of Information z Directly z Indirectly: {Coded {Reproduced 13 What is a Display? z Any form of Indirect presentation of information 14 Types of Displays z Static display z Dynamic display 15 5 By: Dr. Magdy Akladios 1/25/2006 Types of Information Presented by Displays z Quantitative Information z Qualitative Information z Status Information z Warning & Signal Information z Representational Information z Identification Information z Alphanumeric & Symbolic Information z Time-lapsed Information 16 What type(s) of information are these? 17 18 6 By: Dr. Magdy Akladios 1/25/2006 19 20 21 7 By: Dr. Magdy Akladios 1/25/2006 22 23 24 8 By: Dr. Magdy Akladios 1/25/2006 Selection of Displays 25 Use Auditory Presentation if: 1. 2. 3. 4. 5. 6. 7. 8. The message is Simple The message is Short The message is Will not be referred to later The message is Deals with events in time The message is Calls for immediate action The visual system of the person is overburdened The receiving location is too bright or too dark The person’s job requires moving about continually 26 Use Visual Presentation if: 1. 2. 3. 4. 5. 6. The message is Complex The message is Long The message is Will be referred to later The message is Deals with location in space The message does not call for immediate action The auditory system of the person is overburdened 7. The receiving location is too noisy 8. The person’s job allows him to remain in one position. 27 9 By: Dr. Magdy Akladios 1/25/2006 Coding of Information 28 29 30 10 By: Dr. Magdy Akladios 1/25/2006 31 What’s are the difference(s) between the two shapes? 32 33 11 By: Dr. Magdy Akladios 1/25/2006 Absolute vs. Relative Judgment z Absolute: {making a distinction without a reference point z Relative: {making a distinction with regards to a reference point z The Magic Number: 7 +/- 2 (5-9) z Improves by Training 34 Making Absolute Judgment along Multiple Dimensions z Orthogonal Dimensions: {The value of one dimension is independent of the value of the other {Example: Shapes: Squares and Circles, Colors: Red and Green. z Redundant Dimensions: {Knowing the value of one dimension helps predict the value of the other {Example: Shapes/Colors: Only Red Squares and Green Circles. 35 What Type of Dimension is this? 36 12 By: Dr. Magdy Akladios 1/25/2006 Characteristics of a Good Coding System 1. 2. 3. 4. 5. Detectability of codes Discriminability of codes Meaningfulness of codes Standardization of codes Use of multidimensional codes 37 Meaningfulness of Codes Exercise 38 39 13 By: Dr. Magdy Akladios 1/25/2006 40 41 42 14 By: Dr. Magdy Akladios 1/25/2006 43 44 45 15 By: Dr. Magdy Akladios 1/25/2006 46 47 48 16 By: Dr. Magdy Akladios 1/25/2006 49 50 51 17 By: Dr. Magdy Akladios 1/25/2006 52 53 54 18 By: Dr. Magdy Akladios 1/25/2006 55 56 57 19 By: Dr. Magdy Akladios 1/25/2006 58 59 60 20 By: Dr. Magdy Akladios 1/25/2006 Compatibility z Compatibility refers to the relationship of stimuli and responses to human expectations. z Stems from intrinsic situations, or are culturally acquired. 61 Types of Compatibility 1. 2. 3. 4. Conceptual Compatibility Movement Compatibility Spatial Compatibility Modality Compatibility 62 1. Conceptual Compatibility z Deals with the degree to which codes/symbols correspond to conceptual associations people have 63 21 By: Dr. Magdy Akladios 1/25/2006 2. Movement Compatibility z It relates to the relationship between the movement of displays/controls and the response of the system being controlled. 64 3. Spatial Compatibility •Refers to the physical arrangement in space of controls and their associated displays. 65 4. Modality Compatibility z Refers to the fact that certain stimulusresponse modality combinations are more compatible with some tasks than with others. 66 22