Inbound Marketing Adam Enbar, HubSpot @aenbar Agenda 1 2 3 4 The Sales and Marketing Playbook Get Found Convert Analyze The Sales & Marketing Playbook 3 The Sales & Marketing Playbook IS BROKEN. CALLER ID 4 Humans Are Changing Humans Are Changing Old School Sales Methodology Attention Interest Desire Action 7 Buying Cycle Information Required Traditional Information Source New Information Source Research Research Reports Buyer Guides Comparison Charts Kelly Blue Book Word-of-Mouth Dealership Blogs Search Engines Social Media Consider Feature Lists Testimonials Datasheets Dealership Manufacturer Websites Dealer Websites Aggregation Sites Try Product Tour Test-Drive Competitive Research Dealership Manufacturer Websites Dealer Websites Youtube Dealership Buy Pricing Financing / Terms Add’l Features Dealership CarFax Dealership Buying Cycle Information Required Traditional Information Source New Information Source Research Research Reports Buyer Guides Comparison Charts Kelly Blue Book Word-of-Mouth Dealership Blogs Search Engines Social Media Consider Feature Lists Testimonials Datasheets Dealership Manufacturer Websites Dealer Websites Aggregation Sites Try Product Tour Test-Drive Competitive Research Dealership Manufacturer Websites Dealer Websites Youtube Dealership Buy Pricing Financing / Terms Add’l Features Dealership CarFax Dealership SEO Blogging Consultations Thought Leadership Social Media Viral Videos VS. Email Telemarketing Direct Mail Email Blasts Door-to-Door 12 VS. 13 1 Get Found 15 16 17 19 • Changes are automated and impartial.“ • "Having a correct, comprehensive, and up-to-date listing is the most effective way to ensure the best possible ranking." • “Google Maps ranks business listings based on their relevance to the search terms entered, along with geographic distance (where indicated) and other factors. Sometimes our search technology decides that a business that's farther away from your location is more likely to have what you're looking for than a business that's closer." 20 Consistency Completion Citations 21 9% 91% 23 24 25 How do you get on the list of search results? 26 4 Rules For Title Tags 1.Target a Persona 2.Keep it short (<71 characters) 3.Make each Page Title unique. 4.Remember the buying cycle! 27 LINKS ARE THE CURRENCY OF THE INTERNET 28 29 30 31 Why is Blogging so Powerful? • Each article is a new page on your site • Every page is the opportunity to rank for a new keyword phrase • Blog articles generate 700% more traffic than static web pages 32 33 34 5 Tips For Blog Content 1.Be a Resource to Your Target Audience 2.Answer FAQs, check your email! 3.Engage with Your Local Community- build case studies, discuss local news, etc… 4.Provide How-to Based Content 5.Post Articles Consistently How does Social Media fit in? Social Media - Engagement 38 Social Media - Engagement 39 Social Media - Engagement 40 Social Media – Thought Leadership 41 Social Media - Distribution •If your content is remarkable it WILL spread! •The people reading and sharing your content are your target customers. 42 Average Content Gets Shared 13 14 12 10 8 6 4 2 0 1 2 3 4 5 6 7 8 9 10 11 12 13 43 AWESOME Content Gets Shared MORE 9000 8,191 8000 7000 6000 5000 4000 3000 2000 1000 0 1 2 3 4 5 6 7 8 9 10 11 12 13 44 VS. 8,191 13 9000 8000 7000 6000 5000 4000 3000 2000 1000 0 1 2 3 4 5 6 7 8 9 10 11 12 13 45 Website Grader ©2011 Social Media Examiner • Do NOT distribute • Page 47 Social Media – Search Rankings! 51 Co n t e n t i s K I NG 52 2 Convert Convert to leads 54 Examples of Calls to Action Contact: info@companyxyz.com 55 Leads! 56 Test! 13.6% Conversion Rate 6.4% Conversion Rate 58 4 Rules For CTA’s 1. Don’t neglect the other 96%!! 2. 2 CTA’s per page 3. Keep it above the fold 4. Test! 60 61 62 Form Fields Conversion Rate 3 Rules For Landing Pages 1. Limit your form fields 2. Personalize the button 3. Test, Test, Test! Original sign-up rate - 8.26%. Winning page sign-up rate - 11.6%. Total improvement - 40.6% Net Increase in Donations -$60,000,000 www.hubspot.com/free-trial-for-hbs-students Adam Enbar blog.hubspot.com @aenbar