Motorcycle Sales Supervisor
Summary Description
Creating relationships with customers and selling our product. Support the sales manager in negotiating sales and closing deals
on the showroom floor and assist with training and coaching sales people daily to ensure understanding of the sales process,
following the process and properly maintaining relationships with our customers.
Major Duties And Responsibilities
1. Sales Department Operations
 On the floor majority of the time greeting, talking to customers, developing relationships and selling
 On the floor assisting sales personnel with customer engagement
 Ensure sales personnel are well trained, coached, and available – ensure sales personnel is on the floor talking to customers
 Responsible for maintaining dealership goals for motorcycle sales gross and net profit
 Negotiate and close sales
 Ensure we maintain dealership budgeted closing percentage
 Call all appointments for sales associates and confirm with customers
 Review CRM system; ensure the accuracy of sales log; ensure daily minimums are met/exceeded; daily prospecting
individual and as a team is required
 Assist sales manager with training and coaching sales people
 Keep sales team up to date on all connect data
 Assist with setting sales quota for sales personnel in accordance to their skill levels
 Assist with sales, trade-ins, and delivery of all new and used vehicles
 Be efficient with all phases of the computer system required for sales management
 Ensure compliance procedures to ensure timely and proper completion of paperwork
 Other duties as assigned
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Supervisory Responsibilities
Assist in training Sales Associates to use consistent and current sales methodologies
Consistently monitor floor traffic and ensure sales staff are on the floor greeting
Keep track of Appointments/ T.O’s and give to sales manager
Conduct huddles in absence of Sales Manager / have input for Saturday sales meetings
Assist Sales Manager in coordinating used swaps and dealer trades
Daily one on ones with sales members, ensuring minimum standards are exceeded
Update scoreboards from daily log sheets and connect
Ensure the process is followed with 100% of our customers
Monitor CSI performance and ensure we are meeting dealership goals for CSI
Grow the sales business by meeting dealership goals & objectives
Continually invest in enhancing your skills required for this position
Qualifications & Job Requirements
Previous sales experience, minimum of 2 years
Sales closing experience, minimum of 2 years
Prefer previous experience with sales of Harley-Davidson motorcycles, and other products sold by the dealership
Previous supervisory experience, minimum of 2 years preferred
Must hold a Motorcycle endorsement
This Is Where We Live Between Rides!
Our commitment to quality management and employee development is paramount to the Harley-Davidson culture and to our future
success. As a complement to our people-centric environment, we provide an amazing benefits package to ensure the well-being of our
valued employees and their families.
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Competitive compensation plan-GUARANTEED salary and bonus program
401k Plan with up to a 4% match
Medical, Dental, prescription drugs, Life Insurance, Disability Insurance (long and short term)
Paid time off for vacation and holidays
Employee Retail Discount
We inspire and fulfill dreams around the world through Harley-Davidson motorcycling experiences and YOU CAN BE A PART OF
IT!