Print Management and Web Printing
SVSU offers print management and web printing services to current students and employees. Print management allows
you to monitor your usage of print services and add more pages to your print balance. Web printing allows you to
upload a document (Microsoft Office document, Adobe PDF, or XPS document) into a print queue for a specific printer,
and print the document at your convenience.
http://vprint.svsu.edu
Questions about wireless printing on campus? You can email the IT Support Center at
support@svsu.edu, call x4225, or stop by Curtiss 150.
Contents
How much do I get each semester for printing? .................................................................................................................... 2
What print services are available to me? ............................................................................................................................... 2
How do I buy more pages? ..................................................................................................................................................... 3
How do I print through the web to a lab printer? .................................................................................................................. 3
Upload a Document ............................................................................................................................................................ 4
Release a Document ........................................................................................................................................................... 6
How do I cancel a web print job?............................................................................................................................................ 7
It's not easy being green. How does my printing affect the environment? ........................................................................... 8
Printing at SVSU FAQs ............................................................................................................................................................. 8
How will I know when I need to buy more pages? ............................................................................................................. 8
My document won't print, but I have money in my print balance. .................................................................................... 8
I have a huge print job and more than enough money in my print balance and my stuff won't print. ............................. 8
Can I get a refund of my print balance?.............................................................................................................................. 8
I went to release my web print job and it's not there, but it was earlier. .......................................................................... 8
I printed some pages in error, or of poor quality. Can I get a refund? ............................................................................... 9
What is an XPS document? ................................................................................................................................................. 9
How do I make an XPS document and print it? .................................................................................................................. 9
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How much do I get each semester for printing?
At the beginning of each semester, current students and employees will automatically get their print balance set to a
certain amount dependent on what semester it is.
Semester
Fall
Winter
Spring
Summer
Dollar ($) Allocation
$20.00
$20.00
$10.00
$10.00
Number of b/w pages
400
400
200
200
Black and white pages = 5¢ each
Color pages = 50¢ each (8½" x 11" paper)
What print services are available to me?
In order to view print services, you must log into the website with your SVSU
username and password.
1. Using a web browser, visit http://vprint.svsu.edu.
2. Log in with your SVSU username and password.
3. Click Log in.
You'll be taken to a summary of your printing activity with links to the various functions on the left.
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Summary. Shows your current print balance, total print jobs to date,
and total pages printed.
Transaction History. View all transactions made to your print
account, such as additional page purchases and account resets by
administrators.
Recent Print Jobs. Lists all of your recent printing jobs and locations.
Jobs Pending Release. View print jobs that you have waiting to be
released to web printers.
Web Print. Click to upload a document for web printing.
Purchase Additional Pages Online. Add more money to your print
balance.
Print Policy. View SVSU's print policy.
How to Purchase Additional Pages. View SVSU's policy on how to
buy more pages.
Log Out. Log out of the system.
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How do I buy more pages?
Pages can be purchased at Campus Financial Services in Wickes, at the Zahnow Library main desk, or online any time
with a credit or debit card. Here's how to purchase additional pages online.
1. Click Purchase Additional Pages Online.
2. View your current balance to determine how many additional pages you will need. Remember, each black and
white page is 5¢, and each color page costs 50¢.
3. Choose an amount to add from the dropdown menu.
4. Click Add Value.
You will be taken to CASHnet where you can make your purchase.
How do I print through the web to a lab printer?
Printing remotely to a printer on campus is done in two steps: send your document to the printer, and then release it for
printing in the lab. Do you have to use this service? No. It's just a convenience for you if you need to print elsewhere for
some reason, like if you're in a place without a printer, or a printer in the room you are in is down. Here's how you do it.
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Upload a Document
Only upload a document when you are ready to go to the lab where it will be printed.
1. Click Web Print.
2. Click Submit a Job.
Locations and printers with web printing capabilities will be listed. Please note that if a printer with web capability is
down or out of paper, it will still be in this list. Web printing does not take into account current printer status.
3. Choose a printer.
4. Click 2. Print Options and Account Selection.
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5. Type the number of copies you want. Remember, you will need to have enough money in your print balance to
cover printing.
6. Click 3. Upload Document.
7. Choose a file to upload from your computer or local network. The filename will appear to the right of the
button. Allowed file types are listed on the screen.
8. Click Upload & Complete.
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The document will begin to upload and process. This may take a few minutes. You will be returned to the Web Print
screen. You will also receive an email noting that you have a document being held in a queue.
Release a Document
Only release documents when you are in the lab near the appropriate printer.
1. Click Jobs Pending Release.
2. Locate the document in the list and click Print.
The document will either print, or you will be prompted to choose a printer if more than one is available.
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a. If you are asked to choose, select the printer of your choice.
Retrieve your printed document from the printer. Your document will be removed from the pending release queue and
your print balance deducted the cost of the pages.
How do I cancel a web print job?
Web printing jobs are removed from the queue automatically after 2 hours if they haven't been released so you can
either let your print job expire, or you can remove it from the queue.
1. Click Jobs Pending Release.
2. Locate the document in the list and click Cancel.
It will take a few moments for the print job to be removed from the queue.
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It's not easy being green. How does my printing affect the environment?
It would be nice if we didn't have to print documents and the world was entirely electronic. Since that isn't the case –
yet – you can see how your print usage impacts the environment.
1. Click Summary.
2. Scroll to the bottom of the page.
Printing at SVSU FAQs
How will I know when I need to buy more pages?
You will be emailed when your print balance drops below $1.00. You can also log into http://vprint.svsu.edu at any time
to check your balance.
My document won't print, but I have money in my print balance.
All technical printer issues aside, if you print a document and the cost of the pages exceeds the amount of print balance
you have remaining, your job will not print. Check your print balance and buy more pages.
I have a huge print job and more than enough money in my print balance and my stuff won't print.
It may be the total number of pages of your print job. Does your total job exceed 100 total pages? Break up large print
jobs into smaller ones of less than 100 pages each.
Can I get a refund of my print balance?
No, print balances cannot be refunded. Buy only what you need. See SVSU's printing policies linked from
http://vprint.svsu.edu for more information.
I went to release my web print job and it's not there, but it was earlier.
Documents placed in a print queue will be held there for 2 hours. Please release your documents in a timely fashion.
Documents not released within 2 hours will automatically be purged. You will be sent a warning email 5 minutes before
it will be purged.
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I printed some pages in error, or of poor quality. Can I get a refund?
Yes. You can bring the erroneous or poor quality pages to the IT Support Center in Curtiss 150. A person in that office
will decide if the pages should be refunded or not, and if so, will reimburse your print balance.
What is an XPS document?
An XPS document is similar to a PDF, and for those who don't have an option to print to PDF, or those not printing an
Office document (e.g. Visual Studio code), it allows you to use the campus web printing.
How do I make an XPS document and print it?
Similar to making a PDF, an XPS is created by "printing" to the Microsoft XPS Document Writer. Installed by default on
Windows 7 and 8 computers, with the document open, choose to print to the "Microsoft XPS Document Writer," and
save the XPS file in a place that you can easily find, like the Desktop. Then upload that document to the website,
http://vprint.svsu.edu, for web printing.
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