4/5/13 Bank of America's market share slips in Mass. mortgage market - Boston Business Journal From the Boston Business Journal :http://www.bizjournals.com/boston/print-edition/2013/04/05/bank-ofamericas-shrinking-mortgage.html SUBSCRIBER CONTENT: Apr 5, 2013, 6:00am EDT Bank of America's market share slips in Mass. mortgage market Matthew L. Brown Reporter- Boston Business Journal Email | Twitter Pulling the plug on a large business unit is costing Bank of America millions of dollars in home loan business in Massachusetts, where it continued to lose ground last year to its smaller rivals. For all the attention Bank of America gets for the way it has handled the modification of troubled mortgages, its home lending operation claimed only 3 percent of the Massachusetts market last year, down significantly from 5.2 percent the prior year. The bank lost ground to its long-standing competitors, and it ended the year with a small, aggressive upstart breathing down its neck. In 2012, lenders wrote more purchase and refinance loans in Massachusetts than they had in any year since 2007, at the start of the real estate crash. But for the top players, increases in business volume were accompanied by a shrinking overall share of the action. That’s a trade-off banks are happy to make in a market as crowded as Massachusetts. The rising tide lifted all boats — except Bank of America’s. Among 2012’s top residential lenders in Massachusetts, Bank of America was alone in showing solid decreases in the number of purchase and refinance loans it wrote compared to the prior year. According to data provided by The Warren Group, a Boston-based real estate data tracker, Bank of America originated 1,200 home purchase loans in Massachusetts last year compared to about 2,150 a year earlier. It closed nearly 8,690 refinance loans after completing 10,350 the year before. The total dollars loaned out fell 15 percent to $2.8 billion. Those numbers made Bank of America the fifth-biggest residential lender in the state after being second-biggest in 2011. The Charlotte, N.C.-based company is the largest bank, by far, in the state based on its market share of deposits. www.bizjournals.com/boston/print-edition/2013/04/05/bank-of-americas-shrinking-mortgage.html?s=print 1/2 4/5/13 Bank of America's market share slips in Mass. mortgage market - Boston Business Journal Bank of America says the decline is at least partially the result of its decision in late 2011 to pull out of correspondent lending, the practice of originating loans and immediately selling them to investors without retaining servicing rights, spokeswoman Kris Yamamoto said. Until that time, correspondent lending accounted for about half of the bank’s total mortgage origination volume, Yamamoto said. Bank of America closed the correspondent banking business after it failed to attract a buyer for the unit. The closure was part of the bank’s multiyear effort to slash $5 billion from its annual expenses. The drop in volume and market share puts Bank of America behind Citizens Bank, the state’s top residential lender, as well as Wells Fargo, Sovereign Bank and Mortgage Master Inc. Bank of America is now within striking distance of tiny Leader Bank, an Arlington-based residential lending specialist that had 2.1 percent of the state’s home loan market while doing $2.2 billion in originations last year — a doubling of Leader’s 2011 levels — compared to Bank of America’s $2.8 billion. The competition doesn’t just consist of traditional banks. The top loan originators include online retail lender Quicken Loans, which enjoyed an increase of nearly 70 percent over 2011, and Walpole-based volume lender Mortgage Master Inc., which increased its loan volume in the state by 41 percent from the prior year. Leader Bank CEO Sushil Tuli said his bank does all of its lending with 50 originators in three offices, with a mix of jumbo loans, traditional mortgages, Federal Housing Administration, Veterans Affairs and first-time buyer loans. Leader also was the second-largest originator of MassHousing loans last year. Tuli said Leader had the infrastructure in place to take advantage of the recent refinancing boom, and said big banks have seen their market share drop while small banks like his have gained customers by stressing customer service and relationships. Leader did $1.7 billion in refinancing volume last year, roughly double the $837 million it reported for 2011. Tuli predicted that this year, all banks, including Leader, will see loan volumes decline, but he expects Leader’s market share to increase again. The competition apparently became fiercer in 2012. With purchase loans and refinancings combined, the top 10 residential lenders accounted for a little less than 30 percent of the market last year, and about 34 percent the year before. Market leader Citizens saw its market share drop to 4.8 percent from 6.7 percent, even though it produced roughly the same volume of loans — $3.3 billion in 2012, compared with $3.1 billion in 2011. “For banks, volume is going to drop (in 2013), but we are going to pick up market share,” Tuli said. “We will maintain our position, (but) some banks will lose market share.” www.bizjournals.com/boston/print-edition/2013/04/05/bank-of-americas-shrinking-mortgage.html?s=print 2/2