WHERE PROFESSIONALS
C
International
MAKE THE DIFFERENCE
C
A
Financial Collection Consultants
Saving Revenues
& Relationships:
That’s the
ACC International
Difference.
our staff may do a good job of collecting delinquent
payments in the first 30 to 60 days. But let’s face it: The
older a debt is, the less likely your chances of getting
your money.
Y
You need expert, outside help. But you don’t need the
customer relations problems caused by the heavy-handed
tactics of a typical collection agency.
At ACC International, getting your business or individual
customers to pay what they owe—without sacrificing your
relationship—is what we do better than anyone else.
Our collection rates exceed the national average.
And we achieve this level of success while
preserving your valuable relationships with
customers.
Our collection
rates exceed the
national average.
You’ve invested a lot of time and money in
developing your customers, and we respect that
you want to keep them whenever possible. We
also know that customers have many reasons for
not paying their bills, and our courteous,
professional approach turns many delinquent or
charge-off situations into payments.
ACC has decades of successful collections
experience, so we know what works with people. We pair
that knowledge with state-of-the-art data management
techniques that lets us work cost-effectively and efficiently.
We stay current with collection laws, modify procedures to
comply with any legal changes, and work tirelessly to
maximize your returns.
Bottom line: With ACC International, you’ll receive
payments, not complaints.
t ACC, we use caller ID, database management, and
other technological tools to locate and communicate
with your accounts, quickly and cost-effectively. Then,
we offer customers a variety of convenient ways to pay
without the embarrassment of confrontation.
A
ACC
For cases where the problem is more complex, we allow our
repayment consultants time to talk out the issue with your
customer and work out a solution. If it’s a cash-flow
problem, we help work out a
payment plan, if it’s disputed, we
mediate to help resolve it, and if it’s
an insurance concern, we help them
International work through the insurance maze.
delivers the personalized
attention that’s essential
to solving your unique
cash-flow concerns.
Politely but very persistently, we
pursue your debtors until you have
your money or we’re satisfied we
have done all that can be done.
Whether your operation is large,
mid-sized or small, ACC International
delivers the personalized attention
that’s essential to solving your
unique cash-flow concerns.
The ACC approach lets everyone win:
You gain the money owed you (before more aggressive
agencies, in many cases), and you retain the customer’s
good will. Your customer gets help with the problem and
retains their dignity. And, because we don’t force our staff
to make hundreds of high-stress calls a day, as most
agencies do, the collector can service your account more
thoroughly.
From major national utility companies to small local
medical offices, creditors rely on our unique approach to
deliver positive results.
Saving revenues and relationships: That’s the ACC
International difference.
FOLLOW-UP
COLLECT
CONTACT
MEDIATE /
NEGOTIATE
LOCATE
IDENTIFY PROBLEM
CC uses a systematic approach to maximize your returns
and get you the most dollars as quickly as possible.
A
ACC uses a systematic
Once we contact the debtor, we find out exactly what
the problem is. If it involves today’s often-confusing
insurance, we’ll help your customer understand his
returns. deductible, call the insurance companies, fax claim forms,
follow up, and even help with coordination of benefits. If
it’s a personal injury or worker’s compensation claim,
we’ll call the attorneys, file liens and follow up until the
case is resolved. If the customer has a dispute, we’ll help
negotiate and resolve the issue.
approach to maximize
your
To locate missing debtors, we use state-of-the-art
technology including: database matches, verifying phone
numbers through 796-411, check with Social Security,
Secretary of State, and pull credit reports.
At ACC
International, we go
to every length to
bring you
positive results!
Whatever the situation, we’ll make phone calls during the
day, evenings and Saturdays, send reminder letters and warn
debtors in writing before reporting them to the national credit
bureaus. If necessary, we’ll reassign accounts to our out-ofstate affiliates.
When customers respond, we make it easy for them to pay
with credit cards, Western Union Quick Collects, electronic
funds transfer from banks, and walk-in payments. If
necessary, we’ll even pick up checks.
As a last resort, we may forward the account to an attorney
for judgment or wage garnishment. If the customer files
chapter 13 bankruptcy, we’ll file proof of claims for you with
the bankruptcy court to ensure that you get a share of any
available monies.
WHERE PROFESSIONALS
C
International
MAKE THE DIFFERENCE
C
A
Established in 1981
t ACC, we’ll keep you updated on our progress with
your accounts. You can also depend on us to maintain
a state-of-the-art disaster policy that ensures
uninterrupted service.
A
It’s your money and your customers, and you’ve worked hard
for both. So don’t let your staff struggle with collections past
the 60-day mark. Turn the job over to the professional
consultants at ACC International.
919 Estes Court ■ Schaumburg, IL ■ 60193-4436
Ph: 847.352.1300 ■ Fax: 847.352.1549
E: acc@collector.com
www.americancollectioncorp.com
Nobody does a better job than ACC to help you save revenues
and customer relationships! At ACC, professionals make the
difference.