www.npsf.org/askme3 Seventy percent of people in Nipissing District have low health literacy. (Canadian Council on Learning 2008) It is this statistic that forms the backbone of the “Ask Me 3” campaign. The “Ask Me 3” program was designed to help patients educate themselves. Helping patients understand the role they play in their own health care is an important and essential aspect of achieving positive health outcomes. Patients are anxious, and at times unable to ask the right questions about their diagnosis or treatment. There are also benefits to you as a health care provider. They include a decrease in the number of return visits, and an increase in both provider and patient satisfaction, and safety. We will be following up this letter with “Ask Me 3” posters and supporting information materials to health care providers in September. They will be displayed in a place where they will be easily seen. The posters will encourage patients to ask three questions: 1. What is my main problem? 2. What do I need to do? 3. Why is it important for me to do this? Thank you in advance for supporting this program. By encouraging your patients to ask these questions you will be helping them to develop a better understanding of their health. NORTH BAY LITERACY COUNCIL 347 Sherbrooke Street, Suite 301 North Bay, Ontario P1B 2C1 Tel.: (705) 494-9416 Fax: (705) 494-9856 Email: northbayliteracy@on.aibn.com Web: www.northbayliteracycouncil.ca