32 / CAP TODAY November 2009 Laboratory information systems Part 1 of 17 Antek HealthWare Paul Taylor ptaylor@antekhealthware.com 228 Business Center Drive Reisterstown, MD 21136 800-359-0911 www.labdaq.com Aspyra Jason Skolnick jskolnick@aspyra.com 4360 Park Terrace Drive, Suite 220 Westlake Village, CA 91361 818-880-6700/800-437-9000 www.aspyra.com Name of laboratory information system LabDaq CyberLab (version 7.2) First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 1991/September 2009 March 2008 2,331 233/300 1,786/7 0/5 (clinics) 123 15 (1/2/12 clinics, POLs) 138 2,637 (6–Dubai, Malawi, Uganda, Virgin Islands) not tracked 1982/August 2009 September 2009 156 67/36 43/2 5 (donor, genomic testing, veterinary labs)/3 (reference labs) 4 1 (0/1/0) 1 425+ (25–Jamaica, Malaysia, Singapore) 30%/70% Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 25/67/60 13/35/27 20/30/27 12/19/27 No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS not tracked 1–150+ (mean, 9–10) 15,000–4,000,000 (mean, 650,000) 3–250 (mean, 40) Central hardware or service type How central server failure is handled Intel/AMD manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Dell, HP manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system Delphi, C++, ASP .Net Windows 2003, 2008, XP, Vista Oracle yes none C, C++, HTML, Java, Cobol Windows, Linux SQL, Oracle yes user can define screen labels and error messages in any language Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 100% 65% not available not available 15%/2% not available not available/not available not available/not available 2% 55% 28%/55% 40% not available/not available 100%/100% 100% 25% 95%/not available not available 20%/55% 100% 20%/15% 100% 100% not available not available/installed not available 100% 100% 5% 15% 100%/2% via interface to Mediware and Wyndgate blood bank systems 10%/90% not available/not available 60% 75% 60%/70% 5% available but not installed/available but not installed 100%/100% 100% 100% 100%/25% via interface to third-party billing system not available (but planned) 100%/100% 100% 60%/50% available in 2010 100% 5% 2%/15% 2% Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated no yes fixed fee browser based operates over the Internet 218 by vendor no no — — — — — available but not in use 14 sites available but not in use 1 site 2 sites 2 sites Laboratory automation systems interfaced Cerner, CPSI, Healthland, McKesson, Meditech, Siemens, Misys, GE Healthcare, Allscripts, eClinicalWorks, Greenway, IKnowMed, NextGen, others Beckman Coulter, Siemens, Roche Allscripts, McKesson, Siemens, Cerner, Sunquest, Meditech, CPSI, Healthland, Eclipsys, NextGen, VitalWorks, Atlas, Telcor, Misys, others planned to Beckman Coulter, Sysmex, Siemens, Ortho, Olympus, Roche, others LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? yes (proprietary) yes (Quest, LabCorp, CodeMap)/yes yes (test environment, testing scripts) yes (ICD-9 table from CMS)/yes Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no yes no LIS supports use of SNOMED CT? yes yes Market modules for other hospital departments? (percent of installs lab only) no yes (65%) No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 450+ escrow/yes (meets via Internet; in person four times per year) no (offer user-defined report writer, custom programming) SQL 500+ escrow/yes (meets via Webinars biannually; in person; monthly calls; forums) yes (offer user-defined report writer, custom programming) SQL (ODBC compliant) Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance $1.7k/$6k/$0.1k $75k/$500k/$5k — — Distinguishing features (supplied by vendor) • rules can be created for ordering, processing results, results delivery, billing, and more • complete system integration with EMR, billing, HIS, and reference laboratories • experienced and responsive support staff; 98 percent of calls are answered by support personnel • more than 30 years of experience working with clinical reference, hospital, and clinic laboratories and offering cost-effective hybrid LISs • user-defined, rules-based system offering robust functionality based on user policies and procedures • integrated with Aspyra’s RIS and PACS for enterprise-wide data and image sharing LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • Tumor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) Information systems interfaced *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. Survey editors: Raymond D. Aller, MD, and Hal Weiner 34 / CAP TODAY November 2009 Laboratory information systems Part 2 of 17 Cerner Corp. Lori Cross lori.cross@cerner.com 2800 Rockcreek Parkway Kansas City, MO 64117 816-201-1024 www.cerner.com Clinical Software Solutions Kimberly Mays sales@clin1.com 20940 E. Mewes Rd. Queen Creek, AZ 85142 800-570-0474 www.clin1.com Name of laboratory information system Cerner Millennium PathNet Clin1 Laboratory† First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 1982/August 2009 August 2009 301 263/1 1/1 0/35 (hospitals) 29 35 (35/0/0) — 301 (35–Canada, Saudi Arabia, Germany, U.K., Singapore, others) 80%/20% 1988/August 2009 August 2009 200+ 50+/140+ 10+/— 3/— 4 1 (1/0/0) — — 10%/90% Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 1,609/3,277/2,618 133/141/146 3/5/3 3/5/3 No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS <500,000–21,000,000 not tracked — 1–50 Central hardware or service type How central server failure is handled HP, Compaq, IBM RS/6000 system continues uninterrupted Dell, IBM compatible manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system Java, Visual Basic, C++, Visual C HP-UX, AIX, VMS Oracle yes French, German, Spanish 4GL Windows 4GL yes — Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 100% 100% 10% installed 100%/installed 75% 75%/75% 10%/10% 50% 100% 100%/100% installed not available/in development 100%/100% 100% 50% installed/10% installed installed/installed 100% less than 10%/less than 10% 100% 100% 10% installed/installed installed 95% 55% 30% 5% 25%/— — 5%/5% — — 75% 75%/100% 45% 75%/— 90%/90% 90% 40% 75%/10% 15% 100%/75% 100% 30%/30% 90% 100% — — — Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated yes yes transaction based browser based or requires that software be installed on a client PC operates over the Internet 279 by vendor yes yes fixed fee browser based operates over Internet or requires use of a VPN or other dedicated connection — by vendor 48 sites 48 sites 1 site 3 sites available but not in use available but not in use Information systems interfaced Laboratory automation systems interfaced McKesson, Siemens, Epic, Eclipsys, Meditech, others Beckman Coulter, Sysmex, Siemens, Ortho, Olympus, Roche, Abbott, others Siemens, Healthland, Medical Manager, Allscripts, MedicaLogic, others Beckman Coulter, Sysmex, Siemens, Ortho, Olympus, Roche, Abbott, others LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? yes (certification guidelines, documentation, consulting services) no/yes — —/yes Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes yes yes no LIS supports use of SNOMED CT? yes yes Market modules for other hospital departments? (percent of installs lab only) yes (50%) yes (25%) No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 811 escrow/yes (meets via Internet quarterly; in person annually) yes (offer user-defined report writer, custom programming) Cerner Discern Explorer 300+ —/yes (meets via Internet; in person) no (offer user-defined report writer, custom programming) any ODBC-compliant reporting tool, including SQL, MS Access, Crystal Reports Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance — — —/$10k/percent of total —/$250k/percent of total Distinguishing features (supplied by vendor) • 30 years of continuous innovation in the LIS market • support for increased efficiencies through key capabilities such as online secondary review (pre- and post-verification), autoverification throughout multiple departments, expert rules, integrated document imaging for requisitions, advanced quality control, more • support for the entire clinical lab within a single LIS and EMR architecture • versatile and flexible for any size facility • Web access and customization available • fully integrated with other hospital departments and systems LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • T umor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. †formerly CSSWin LIS 35 / CAP TODAY November 2009 Laboratory information systems Part 3 of 17 Clinlab Allen Wilson sales@clinlabinc.com 2411 E. Graves Ave., Suite 1 Orange City, FL 32763 800-487-5227 www.clinlabinc.com Comp Pro Med Ken Beerman kbeerman@comppromed.com 3418 Mendocino Ave. Santa Rosa, CA 95403 800-276-4522 www.comppromed.com Name of laboratory information system ClinLab Polytech First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 1987/July 2009 July 2009 50 5/15 19/1 9/1 (hospital) 2 1 (0/1/0) 2 50 (1–Saudi Arabia) 10%/90% 1981/July 2009 July 2009 99 26/6 36/0 1 (veterinary)/30 (national and regional hospital labs) 15 1 (1/0/0) 16 133 (40–Eritrea, Ethiopia, Phillipines, Bhutan) 13%/87% Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 2/3/2 2/3/2 6/4/5 — No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS 25,000–500,000 (mean, 100,000) 2–100 (mean, 15) 30,000–110,000 (mean, 50,000) 1–38 (mean, 8) Central hardware or service type How central server failure is handled PC based manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) any (client supplied) system continues uninterrupted Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system Microsoft .Net, Delphi all Windows Sybase Advantage, SQL depends on database, server customer chooses none C++ Windows Vista, XP, NT, 2000, 98 Pervasive yes none Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 100% 100% not available not available 90%/10% not available available but not installed/available but not installed available but not installed/available but not installed installed 80% 80%/80% 90% not available/not available 100%/available but not installed 100% 60% 100%/not available not available installed/60% 100% 60%/60% 10% 30% not available installed/not available not available 100% 100% available but not installed available but not installed 13%/available but not installed not available not available/2% not available/not available 2% 71% 38%/47% not available not available/not available 100%/100% 100% 22% 100%/67% not available 100%/95% not available installed/27% not available 100% not available not available/not available not available Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated no no — — — — — no yes fixed fee requires that software be installed on a client PC operates over the Internet 0 — 1 site 1 site 1 site not available not available not available Laboratory automation systems interfaced Meditech, Cerner, Atlas, CSS, Misys, CareEvolve, Allscripts, eClinicalWorks, GE Healthcare, Pyramed, Medical Manager, others Beckman Coulter, Siemens, Olympus America, Roche GE Healthcare, Siemens, Intermed, Healthland, eClinicalWorks, Healthmatics, Misys, Medical Manager, Cerner, VitalWorks, others no LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? no no/no no yes/no Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no yes yes LIS supports use of SNOMED CT? yes no Market modules for other hospital departments? (percent of installs lab only) no no No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 300+ escrow/no yes (offer user-defined report writer, custom programming) SQL 230+ escrow/no yes (offer user-defined report writer, custom programming) SQL, Pervasive, ODBC, built-in query capability Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance —/$10k/$0.125k —/$300k/— 0/$15k/$0.15k 0/$145k/$1.29k Distinguishing features (supplied by vendor) • custom software • external system interface flexibility • specialized support • extensive rules-based capabilities allow customization of system functionality • standard HL-7-based interfacing capabilities to other systems • requires little to no IT department support; low network bandwidth requirements LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • Tumor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) Information systems interfaced *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. 36 / CAP TODAY November 2009 Laboratory information systems Part 4 of 17 CPSI Sales Department sales@cpsinet.com 6600 Wall St. Mobile, AL 36695 800-711-2774 www.cpsinet.com CSS (Computer Service and Support) Jim O'Neill Jr. jimjr@csslis.com 2106 New Rd., Building E-6 Linwood, NJ 08221 609-653-6444 www.csslis.com Name of laboratory information system CPSI System CLS 2000 First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 1986/September 2009 February 2009 414 413/1 0/0 0/0 35 11 (11/0/0) 35 414 (0) 1%/99% 1980/August 2009 September 2009 99 0/79 16/2 1 (contract research)/1 (reference lab) 7 2 (0/2/0) 9 99 (1–Canada) 42%/58% Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 152/503/340 49/220/0 6/9/5 6/9/5 No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS 148,000–665,000 (mean, 310,000) 6–500 (mean, 100) 22,587–3,387,261 (mean, 757,231) 2–58 (mean, 15) Central hardware or service type How central server failure is handled IBM x3850 manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) IBM manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system Visual C++, AcuCobol Red Hat Linux Acucorp no none C++ AIX 6.1 MS SQL, MySQL, Lab Base yes none Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 100% 100% 16% 1% 100%/0 0 1%/1% 0/0 0 100% 100%/100% 100% 100%/100% 100%/100% 100% 100% 100%/100% 100% 100%/100% 100% 40%/10% not available 100% 0 0/0 0 100% 100% not available not available 86%/not available not available 12%/31% not available/not available not available 0 67%/81% 81% 40%/not available 74%/100% 100% 42% 100%/82% 0 25%/100% 100% 52%/41% 100% 100% 0 0/0 0 Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated yes yes fixed fee browser based or requires that software be installed on a client PC operates over Internet or requires use of a VPN or other dedicated connection 26 by vendor no yes fixed fee browser based operates over the Internet 39 by vendor not available not available not available not available not available not available Information systems interfaced — Laboratory automation systems interfaced planned to Beckman Coulter, Sysmex, Siemens, A&T Corp., Roche Aspyra, McKesson, Misys, SCC Soft Computer, eClinicalWorks, Medisoft, GE Healthcare, NextGen, others Beckman Coulter, Sysmex, Siemens, Olympus America, Roche, Abbott LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? no yes (Micromedex, 3M NEBO, Caremedics)/yes yes (Ingenix) yes (Ingenix, CSS)/no Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no yes no LIS supports use of SNOMED CT? yes no Market modules for other hospital departments? (percent of installs lab only) yes (2%) no No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 357 (Dawning Technologies for interface) escrow/yes (online forum; eight regional and one national meeting per year) yes (offer user-defined report writer, custom programming) CPSI ad hoc reports, optional ODBC database ~350 escrow/no yes (offer custom programming) SQL Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance $95.586k/$250k/$4.583k $496.986k/$643.353k/$7.934k $7.5k/$15k/$0.25k $50k/$200k/$2.7k Distinguishing features (supplied by vendor) • fully integrated EMR HIS/LIS • build libraries and data dictionaries as a standard part of installation and conversion • on-site training and support for all end users (not train the trainer) • end-to-end reference lab automation, including comprehensive Web-based outreach, production-oriented LIS, and full lab billing software • patient payment portal allows patients to see their statements online and pay electronically using a credit card or electronic check • StatisticsViewGenerator data warehouse with ad hoc reporting across all LIS and billing data LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • Tumor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. 38 / CAP TODAY November 2009 Laboratory information systems Part 5 of 17 Custom Software Systems DeWitt Rhaly dewitt@css-corporate.com 7012 Westbelt Drive Nashville, TN 37209 615-350-8111 www.css-corporate.com Epic Conan Noronha conan@epic.com 1979 Milky Way Verona, WI 53593 608-271-9000 www.epic.com Name of laboratory information system StarLab EpicLab Laboratory Information System First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 1984/April 2005 — 19 17/1 1/0 0/0 — 1 (1/0/0) — 19 5%/95% 1980/September 2008 August 2009 3 2/0 1/0 0/0 0 61 (60/0/1–Wisconsin State Lab of Hygiene) 16 34 (0) 3%/97% Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 8/9/12 4/6/3 1,450/1,700/150 25/14/1 No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS — 2–80 0 1–21 Central hardware or service type How central server failure is handled IBM xSeries manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) HP 9000, HP Integrity, Sun Sparc, IBM p5 Series system continues uninterrupted Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system Cobol Linux T-ISAM yes none Visual Basic, Caché, .Net Unix, Windows Chronicles Extended Relational Database Management System yes none Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 100% 80% 5% not available 10%/— not available installed/installed — — 80% 80%/80% installed 35%/— 45%/available but not installed 10% 50% 100%/10% available but not installed available but not installed/75% 10% available but not installed/available but not installed installed — — — — 100% 100% available but not installed available but not installed 100%/available but not installed not available available but not installed/available but not installed not available/not available available in 2011 100% 100%/100% available but not installed not available/not available 100%/100% 100% available but not installed not available/100% not available 100%/100% 100% available but not installed/available but not installed 100% 100% not available not available/not available not available Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated no no — — — — — no no — — — — — — — — not available not available not available Information systems interfaced Laboratory automation systems interfaced — planned integrated with EpicCare inpatient clinical system, EpicCare ambulatory EMR available through middleware such as Data Innovations LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? no no/no yes (Data Integrity, testing toolkits) yes (LOINC)/yes Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no yes no LIS supports use of SNOMED CT? no yes Market modules for other hospital departments? (percent of installs lab only) yes (20%) yes (0) No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 42 (Dawning Technologies for interface) escrow/no yes (offer custom programming) Microsoft Access, other PC-based tools 15 (Data Innovations or customer’s choice for interface) yes/yes (meets in person annually) yes (offer user-defined report writer, custom programming) Reporting Workbench, SQL Report Writer, ODBC Open Access Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance $25k/$35k/$0.6k $250k/$350k/$6k — — Distinguishing features (supplied by vendor) • standardized screens and functions make system easy to use • total system integration eliminates duplication of work effort • developed from the clinical perspective with an emphasis on results reporting to improve efficiency • part of integrated suite of applications, providing seamless data transfer from LIS to the patient’s chart without the need for interfaces • includes an integrated anatomic pathology module that communicates with the clinical module, allowing seamless workflows between core lab, microbiology, surgical pathology, and cytology labs • customer base has the opportunity to contribute to the design and direction of the application LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • Tumor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. 39 / CAP TODAY November 2009 Laboratory information systems Part 6 of 17 eTeleNext Joseph Nollar sales@etelenext.com 213 Technology Drive Irvine, CA 92618 949-365-0952 www.etelenext.com Fletcher-Flora Health Care Systems Terry Watson terryw@fletcher-flora.com 1580 Orangethorpe Way Anaheim, CA 92801 800-777-1471 www.fletcher-flora.com Name of laboratory information system eTeleNext LIS FFlex eSuite LIS† First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 2004/June 2009 February 2009 14 0/14 0/0 0/0 2 2 (0/2/0) 16 14 (0) 30%/70% 1972/2009 May 2009 126 18/23 79/0 2 (prison laboratories, equipment vendors)/4 60 16 (1/4/11–group practices, clinics, county health) 76 250+ (5–Bahamas, Virgin Islands) 30%/70% Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 9/3/3 9/3/3 9/14.5/12.5 9/14.5/12.5 No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS 12,845–104,341 40–175 (mean, 108) 10,000–5,000,000 1–75 Central hardware or service type How central server failure is handled IBM, Dell, others manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Dell manual intervention necessary to restore operation Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system C++ .Net Windows server 2003 SQL yes none Java Linux, Windows Oracle, Microsoft SQL server, Microsoft SQL Express, MySQL, Unify yes none Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 100% 100% not available not available 30%/10% 10% 95%/85% 95%/95% 95% available but not installed 65%/80% 80% 10%/5% 10%/100% 100% 55% 100%/25% not available —/100% 100% 100%/40% 100% 40% not available not available/not available not available 100% 100% not available not available 10%/not available not available not available/not available not available/available but not installed not available 70% 40%/60% 100% not available/not available 30%/100% 100% 75% 40%/10% not available 75%/95% 100% 85%/100% 60% 100% not available not available/not available not available Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated yes yes fixed fee browser based operates over the Internet 2 by a third party yes yes fixed fee browser based or requires that software be installed on a client PC operates over the Internet 4 by a third party available but not in use available but not in use available but not in use not available not available not available Information systems interfaced Laboratory automation systems interfaced Cortex, GE Healthcare, Misys, Meditech, Cerner available but not yet operational to Beckman Coulter, Sysmex, Siemens, Olympus America, Roche, Abbott, Bayer McKesson, Cerner, Misys, GE Healthcare, Epic, iMedica, NextGen, others Roche LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? yes (proprietary) no/yes yes (internally developed) yes (Yost Engineering, CodeMap)/yes Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no yes no LIS supports use of SNOMED CT? yes yes Market modules for other hospital departments? (percent of installs lab only) no no No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 24 (Data Innovations and Dawning Technologies for interface) escrow/yes (meets via Internet every six months) yes (offer user-defined report writer, custom programming) SQL, ODBC, XML, HL7 500+ escrow/no yes (offer user-defined report writer) SQL Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance —/$50k/$0.5k —/$299k/$2k $0.7k/$3.5k/$0.103k —/$200k/$1.533k Distinguishing features (supplied by vendor) • advanced Web-based technology • customized, user-defined reporting solution • proven outreach solution • many Web-based modules; provide outreach and integrate multiple sites, systems, and devices seamlessly, securely, and in real time • 30 years in LIS industry with more than 1,500 LIS customers • proven Web-based technology that can be scaled from small POLs to the largest independent labs LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • T umor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. †formerly encaLaber 40 / CAP TODAY November 2009 Laboratory information systems Part 7 of 17 Fletcher-Flora Health Care Systems Terry Watson terryw@fletcher-flora.com 1580 Orangethorpe Way Anaheim, CA 92801 800-777-1471 www.fletcher-flora.com GE Healthcare Janet Landsberg janet.landsberg@ge.com 3100 Steeles Ave. E, Suite 900 Markham, Ontario L3R 8T3 Canada 905-413-9032 www.gehealthcare.com/centricitylaboratory Name of laboratory information system LabPak LIS Centricity Laboratory† First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 1972/May 2008 spring 2008 1,460 230/36 1,124/0 40/30 (hospitals, POLs) 3 0 0 1,500+ (30–Canada, Bahamas) 0/100% 1990/2009 2009 43 14/3 1/0 0/25 1 0 1 220+ (sites in Australia, New Zealand, U.K., Canada, India, Hong Kong, others) 75%/25% Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 9/14.5/12.5 9/14.5/12.5 45,000 total 31/41/6 No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS 2,000–3,000,000 5–40 not tracked 20–500+ (mean, 200) Central hardware or service type How central server failure is handled Dell manual intervention necessary to restore operation IBM RS/6000, Sun Solaris, HP-UX manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system C++, Java Windows Pervasive no none C, C++, 4GL, Java Unix Unify Dataserver yes none Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 100% 60% not available not available 30%/not available not available not available/installed not available/available but not installed not available 50% 30%/75% 100% not available/not available 100%/100% 100% 10% 100%/50% 0 20%/100% — 20%/20% 0 100% not available not available/not available not available 95% 100% 8% installed 80%/installed 12% 40%/40% installed/installed installed 100% 80%/90% not available not available/not available 100%/100% 100% installed installed/90% not available 100%/installed 100% installed/not available 100% installed not available not available/not available not available Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated no yes fixed fee browser based or requires that software be installed on a client PC operates over the Internet 0 — no no — — — — — — — — installed (HL7 2.3, 2.4, 2.5 supported)†† installed (HL7 2.3, 2.4, 2.5 supported)†† installed (HL7 2.3, 2.4, 2.5 supported)†† Laboratory automation systems interfaced TechTime, CPSI, Healthland, QSI, Experior, iMedica, eClinicalWorks, Medical Manager, NextGen, GE Healthcare, Emdeon, Pyramed, others no Affinity, Epic, McKesson, GE Healthcare, Meditech, Siemens, MediSolution, others Beckman Coulter, Siemens, Ortho, Roche, Abbott, Bayer, Labtronics LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? no no/no no yes (from any vendor that can provide data in GE-specified format)/yes Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no yes no LIS supports use of SNOMED CT? yes no Market modules for other hospital departments? (percent of installs lab only) no yes (80%) No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 500+ no/no yes (offer user-defined report writer, custom programming) — 300+ (Data Innovations and GE for interface) escrow/yes (meets in person every 12 to 18 months) yes (offer custom programming) SQL, ODBC-compliant query tools and languages Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance — — $100k/$100k/$1.5k $250k/$1.5m/$22.5k Distinguishing features (supplied by vendor) • comprehensive, feature-rich system at a reasonable cost • 30 years in LIS industry with more than 1,500 LIS customers and more than 60 host system vendor partners • intuitive, easy-to-use screens simplify training and facilitate daily operation • proven high-volume processing for multi-site and single-lab operations • all laboratory modules available on one integrated relational database • flexible and scalable LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • Tumor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) Information systems interfaced *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. †formerly Triple G Ultra ††don’t track No. of sites installed 42 / CAP TODAY November 2009 Laboratory information systems Part 8 of 17 Healthvision Allison Kelso info@healthvision.com 5030 Riverside Drive Irving, TX 75039 469-420-2500 www.healthvision.com Hex Laboratory Systems Susan Bollinger sbollinger@hexlab.com 1042B El Camino Real, Suite 308 Encinitas, CA 92024 800-729-2085 www.hexlab.com Name of laboratory information system TDSynergy† Lab/Hex First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 1972/September 2009 February 2009 765+ 8/1 — 1/760 3 2 (2/0/0) 2 765+ (sites in Canada, France, Italy, Zambia, U.K., Germany, Phillipines, others) 60%/40% 1981/June 2009 June 2009 139 9/68 42/1 9 (veterinary, research)/10 (independent) 3 1 (0/1/0) 4 152 (10–Mideast) 50%/50% Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 425 total 79/25/7 4/7/3 — No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS 140,000–5,200,000 (mean, 675,000) 1–700 (mean, 40) 250,000–18,000,000+ (mean, 3,500,000) 3–64 (mean, 24) Central hardware or service type How central server failure is handled Sun, Unix, Linux, Windows, IBM, HP manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Dell PowerEdge manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system C++, Java Sun, Windows XP, 2003, 2000, Unix, Linux SQL server, Oracle yes French, Spanish, Dutch, Flemish, Chinese, Italian, German, Korean Thoroughbred Linux — yes none Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 95% 100% 6% 5% 85%/available but not installed 35% 40%/35% 5%/5% 5% 85% 25%/45% 5% — 100%/100% 100% 55% 6%/55% 3% 100%/100% 100% 40%/35% 25% 100% available but not installed available but not installed/65% 5% 100% 100% 2% 2% 100%/1% not available 50%/100% 1%/1% 1% 50% 75%/75% 50% 50%/50% 100%/100% 100% 75% 100%/75% 1% 100%/100% 100% 75%/75% 10% 100% available but not installed available but not installed/available but not installed available but not installed Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated no no — — — — — no yes fixed fee browser based operates over the Internet 50 by vendor not available not available 3 sites available but not in use available but not in use available but not in use Laboratory automation systems interfaced Meditech, Misys, Healthvision, SCC Soft Computer, McKesson, self developed, others Beckman Coulter, Sysmex, Siemens, Roche, Bayer McKesson, Cerner, Sunquest, PSI, Siemens, Experior, Hearts, WebMD, Practice Partners, Allscripts, GE Healthcare, proprietary, others Roche LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? yes (self developed) yes (SNOMED, Info-X, NCCLS)/yes yes (Hex) yes (Medicare, CodeMap, others)/yes Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no yes no LIS supports use of SNOMED CT? yes yes Market modules for other hospital departments? (percent of installs lab only) yes (80%) no No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 475 escrow/yes (meets in person annually) yes (offer user-defined report writer, custom programming) SQL, Access, Excel, Crystal Reports 250+ escrow/no no (offer user-defined report writer, custom programming) SQL Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance $6k/$30k/$6k $300k/$2m/$33k $5k/$10k/$0.25k $50k/$180k/$2.5k Distinguishing features (supplied by vendor) • proactive turnaround time and management-alerting system • multilingual • easy to use and sophisticated rules-based logic • flexible; user definable; easy to use • billing fully integrated or standalone with electronic HIPAA-compliant billing, remittance, financial and management reports; plans for 5010 and ICD-10 in place • stable, reliable system with personalized customer support 24/7, on-site hardware support, and annual software upgrades at no charge LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • T umor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) Information systems interfaced *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable †formerly marketed under MediSolution Tabulation does not represent an endorsement by the College of American Pathologists. 44 / CAP TODAY November 2009 Laboratory information systems Part 9 of 17 Impac Medical Systems sales@impac.com 100 Mathilda Place, 5th Floor Sunnyvale, CA 94086 408-830-8000 www.elekta.com LabSoft Sales Department sales@labsoftweb.com 9104 Shenandoah Run Wesley Chapel, FL 33544 800-767-3279 www.labsoftweb.com Name of laboratory information system IntelliLab LabNet First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 2003/September 2008 September 2008 65 1/2 60/1 0/1 (educational) 2 1 (0/0/1–clinic/group practice) 1 177 (5–Canada) 30%/70% 1992/2009 2008 300+ 61/47 180/3 3 (research)/0 6 1 (0/1/0) 1 317 (1–Trinidad) 30%/70% Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 150/150/200 5/6/6 3/2/2 3/2/2 No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS 20,000–500,000 3–50 (mean, 15) 1,000–1,000,000 (mean, 10,000) 1–77 (mean, 3) Central hardware or service type How central server failure is handled Dell, HP manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Dell manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system Visual Basic, C++ Windows 2000, 2003, XP, Vista mvBase yes — Delphi Windows Microsoft SQL — — Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 100% 100% not available — 20%/not available not available not available/not available not available/not available not available installed 85%/85% installed not available/not available 100%/100% 100% installed 100%/10% not available 100%/100% 100% installed/installed not available not available not available not available/not available not available 100% 100% not available 30% 20%/2% not available 2%/not available not available/not available not available 90% 70%/70% 20% not available/not available 30%/50% 100% 25% 70%/100% not available 100%/50% not available 30%/30% 60% not available not available not available/not available not available Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated no no — — — — — no yes fixed fee browser based operates over the Internet 13 by a third party available but not in use available but not in use not available — — — Laboratory automation systems interfaced Siemens, Healthland, Impac, NextGen, GE Healthcare, Allscripts, QSI, MedicaLogic, HealthWorks, Varian no GE Healthcare, Epic, Misys, Cerner, Meditech, Siemens, SCC Soft Computer, others Beckman Coulter, Olympus America LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? no no/yes no yes (CodeMap)/no Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no no no LIS supports use of SNOMED CT? no — Market modules for other hospital departments? (percent of installs lab only) yes (50%) no No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 400 (Dawning Technologies and Data Innovations for interface) escrow/yes (meets in person annually) no (offer user-defined report writer) AQL, SQL with ODBC 200+ escrow/no no (offer custom programming) SQL Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance $10k/$25k/— $30k/$200k/— $3.5k/$6k/$1k $30k/$150k/$18k Distinguishing features (supplied by vendor) • fully integrated with Impac’s medical oncology information system • reflex rules engine • quality control module • intuitive: easy to learn and use • flexible and user definable • high value and reliable LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • Tumor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) Information systems interfaced *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. 46 / CAP TODAY November 2009 Laboratory information systems Part 10 of 17 McKesson Joseph R. Stabile joseph.stabile@mckesson.com 5995 Windward Parkway Alpharetta, GA 30005 404-338-6000 www.mckesson.com/laboratory Medical Information Technology Paul Berthiaume pberthiaume@meditech.com Meditech Circle Westwood, MA 02090 781-821-3000 www.meditech.com Name of laboratory information system Horizon Lab Meditech Laboratory Information System–6.0 First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 1972/August 2009 March 2009 115 110/2 0/0 0/3 (hospitals) 15 10 (10/0/0) 5 197 (3–Canada, Saudi Arabia) 85%/15% 1970/April 2009 April 2008 not tracked — — — 1 (site) 2 (sites) — 2 (0) — Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 32,000 total–McKesson; 9,000 total–McKesson Provider Technologies 80 total 643/1,577/499 22/80/5 No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS not tracked 10–400 (mean, 35) not tracked not tracked Central hardware or service type How central server failure is handled HP, IBM, Dell system continues uninterrupted JJWild, Dell, IBM, EMC, HP, others manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system Delphi, C, Java, .Net Windows, Red Hat Enterprise Linux Oracle, HP-UX, AIX, Linux yes none Meditech Magic client: Windows 2000, XP, Vista; server: Windows 2000, 2003 Meditech hierarchical database yes Spanish in development Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory installed installed installed installed installed/installed installed (transfusion only; donor through Horizon blood bank product) through Horizon AP product/through Horizon AP product not available/not available through Horizon AP product installed installed/installed through Horizon AP product not available/not available installed/installed installed through Horizon OutReach for Lab installed/through Horizon Lab Financials not available installed/installed installed through Horizon OutReach for Lab/through Horizon OutReach for Lab installed installed installed installed/installed not available 100% 100% installed installed 100%/installed installed installed/installed not available/not available not available installed installed/installed installed not available/not available 100%/100% 100% installed installed/installed installed 100%/100% 100% installed/installed 100% installed not available installed/installed not available Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated yes yes fixed fee physician order entry browser based; LIS deployed on client or via Citrix operates over Internet or requires use of a VPN or other dedicated connection 1 by vendor no no — — — — — 9 sites (HL7 2.3 in operation) 9 sites (HL7 2.3 in operation) not available HL7 in operation (Meditech does not track No. of sites using HL7) HL7 in operation (Meditech does not track No. of sites using HL7) HL7 in operation (Meditech does not track No. of sites using HL7) Cerner, Siemens, McKesson, others Laboratory automation systems interfaced McKesson, Siemens, GE Healthcare, Meditech, Cerner, Epic, Atlas, SCC Soft Computer, Sunquest, homegrown, others interfaces to lab automation systems available through Data Innovations LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? yes (internal McKesson tools) yes (CMS, ICD-9, CPT, others)/no yes (proprietary) yes (Info-X, SNOMED)/yes Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no yes no LIS supports use of SNOMED CT? yes yes Market modules for other hospital departments? (percent of installs lab only) yes (50%) yes No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 350+ (Data Innovations for interface) escrow/yes (meets in person annually) no (offer user-defined report writer, custom programming) any ODBC software package 1,000+ yes/yes (meets via Internet; in person) yes (offer user-defined report writer) Meditech Magic Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance — — — — Distinguishing features (supplied by vendor) • a dvanced bi-directional pharmacy integration with McKesson’s pharmacy information solution • S upport Center Practices (SCP) certified for eight consecutive years • s ubstantially decreased total cost of ownership with availability of Linux platform • integrated with clinical, administrative, and financial applications • provides the flexibility to serve a range of organizations—from small community labs to multi-site university labs and large IDNs • automates time-consuming tasks such as paperwork, phone calls, and results verification LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • Tumor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) Information systems interfaced *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. Beckman Coulter, Sysmex, Roche, Bayer 48 / CAP TODAY November 2009 Laboratory information systems Part 11 of 17 Medical Information Technology Paul Berthiaume pberthiaume@meditech.com Meditech Circle Westwood, MA 02090 781-821-3000 www.meditech.com Medical Information Technology Paul Berthiaume pberthiaume@meditech.com Meditech Circle Westwood, MA 02090 781-821-3000 www.meditech.com Name of laboratory information system Meditech Laboratory Information System–Client/Server Meditech Laboratory Information System–Magic First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 1970/August 2009 April 2008 not tracked — — — 43 (sites) 39 (sites) 24 (sites) 360 (30–Canada, Singapore, Bahamas, United Arab Emirates, United Kingdom) — 1970/June 2009 July 2008 not tracked — — — 12 (sites) 9 (sites) 18 (sites) 805 (68–Ireland, United Kingdom) — Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 643/1,577/499 22/80/5 643/1,577/499 22/80/5 No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS not tracked not tracked not tracked not tracked Central hardware or service type How central server failure is handled JJWild, Dell, IBM, EMC, HP, others manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) JJWild, Dell, IBM, EMC, HP, others manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system Meditech Magic client: Windows 2000, XP, Vista; server: Windows 2000, 2003 Meditech hierarchical database yes Spanish in development Meditech Magic Windows 2000 Professional, XP, Vista Meditech hierarchical database no none Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 100% 100% installed installed 100%/installed installed installed/installed not available/not available not available installed installed/installed installed not available/not available 100%/100% 100% installed installed/installed installed 100%/100% 100% installed/installed 100% installed not available installed/installed not available 100% 100% installed installed 100%/installed installed installed/installed not available/not available not available installed installed/installed installed not available/not available 100%/100% 100% installed installed/installed installed 100%/100% 100% installed/installed 100% installed not available installed/installed not available Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated no no — — — — — no no — — — — — HL7 in operation (Meditech does not track No. of sites using HL7) HL7 in operation (Meditech does not track No. of sites using HL7) HL7 in operation (Meditech does not track No. of sites using HL7) HL7 in operation as an A/D/T interface (No. of sites unknown) HL7 in operation as an A/D/T interface (No. of sites unknown) HL7 in operation as an A/D/T interface (No. of sites unknown) Information systems interfaced Laboratory automation systems interfaced Cerner, Siemens, McKesson, others Beckman Coulter, Sysmex, Roche, Bayer Cerner, Siemens, McKesson, others Beckman Coulter, Sysmex, Roche, Bayer LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? yes (proprietary) yes (Info-X, SNOMED)/yes yes (proprietary) yes (Info-X, SNOMED)/yes Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no yes no LIS supports use of SNOMED CT? yes yes Market modules for other hospital departments? (percent of installs lab only) yes yes No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 1,000+ yes/yes (meets via Internet; in person) yes (offer user-defined report writer) Meditech Magic 1,000+ yes/yes (meets via Internet; in person) yes (offer user-defined report writer) Meditech Magic Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance — — — — Distinguishing features (supplied by vendor) • integrated with clinical, administrative, and financial applications • provides flexibility to serve a range of organizations—from small community labs to multi-site university labs and large IDNs • automates time-consuming tasks such as paperwork, phone calls, and results verification • integrated with clinical, administrative, and financial applications • provides flexibility to serve a range of organizations—from small community labs to multi-site university labs and large IDNs • automates time-consuming tasks such as paperwork, phone calls, and results verification LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • Tumor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. 49 / CAP TODAY November 2009 Laboratory information systems Part 12 of 17 Multidata Computer Systems Michael Slater mrslater@mul.com 160 Broadway, Suite 1010 New York, NY 10038 212-967-6700 www.mul.com NetLims Avi Allerhand avi@netlims.com 111 Town Square Place, Suite 700 Jersey City, NJ 07310 201-894-5300 www.netlims.com Name of laboratory information system MultiTech LIS AutoLims First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 1983/2005 2009 41 7/33 1/0 0/0 0 0 0 41 (0) 45%/55% 1996/August 2009 July 2009 14 2/7 0/0 0/5 (hospitals, central laboratories) 1 0 1 43 (35–Israel, India) 90%/10% Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 4/5/2 — 58/38/15 — No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS 50,000–5,500,000 4–120+ (mean, 30) 400,000–10,000,000 (mean, 1,500,000) 19–550 (mean, 60) Central hardware or service type How central server failure is handled Intel x86 compatible, most Unix RISC, HP Alpha manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) IBM, Dell, HP, others system continues uninterrupted Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system Caché (M), Visual Basic, HTML, Java, Javascript Windows, Linux Caché (M) optional none C++, Visual Basic, Java, .Net, Flex Windows 2000, 2003, XP, Linux, Unix Oracle, Microsoft SQL 2000, 2005, Caché yes Hebrew Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 90% 90% — — 80%/— — 15%/40% 20%/— 25% 30% 30%/30% 15% — 40%/90% 100% 90% 80%/90% 20% 100%/80% 90% 35%/25% 10% 50% — — — 95% 100% available but not installed not available 85%/25% 40% 30%/55% 15%/10% 10% 75% 55%/40% available but not installed not available/not available 100%/100% 100% 100% 50%/40% available but not installed 100%/100% 100% 60%/50% 60% 70% not available 10%/40% not available Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated no yes fixed fee browser based operates over the Internet 5 by vendor no no — — — — — 1 site 20 sites — 15% of sites 20% of sites 25% of sites Eclipsys, GE Healthcare, Siemens, Misys, Cerner Laboratory automation systems interfaced Epic, GE, NextGen, eClinicalWorks, Cerner, Siemens, Netsmart, Reliable Health, Smart Management, Compliance Information Systems Sysmex, Siemens, Bayer LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? no yes (PMIC, CMS)/optional yes (complete test environment) yes (Info-X, AMA, Quest, Specialty, SNOMED, CodeMap)/yes Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no yes no LIS supports use of SNOMED CT? no yes Market modules for other hospital departments? (percent of installs lab only) no no No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 125+ escrow/no no (offer user-defined report writer, custom programming) any ODBC compliant, including Crystal Reports, SQL, Access 150+ escrow/yes (meets in person biannually) yes (offer user-defined report writer, custom programming) SQL Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance $20k/$50k/$0.75k $250k/$400k/$5k $30k/$80k/$1k $700k/$2.8m/$55k Distinguishing features (supplied by vendor) • e xtensive capabilities for integrating commercial labs with large-scale and networked primary care organizations • c omplete billing, A/R, and management reporting for commercial labs and hospital outreach, including electronic eligibility, authorization, and more • integrated document-management system for imaging/retrieval of requisitions and related documents • technology variety and flexibility—Windows system with Web, HTML, choice of database, others • customizable—tailored for any environment and work procedure • integrated—all lab disciplines and billing in one database LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • Tumor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) Information systems interfaced *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. Beckman Coulter, Sysmex, Siemens, Ortho, Olympus, Roche, Abbott, Bayer 50 / CAP TODAY November 2009 Laboratory information systems Part 13 of 17 Omnitech Sylvain Fontaine s.fontaine@omnitechlabs.net 38800 Ash Rd. Waltz, MI 48164 877-336-6664, ext. 265 www.omnitechlabs.net Orchard Software Kerry Foster sales@orchardsoft.com 701 Congressional Blvd., Suite 360 Carmel, IN 46032 800-856-1948 www.orchardsoft.com Name of laboratory information system OmniLab† Orchard Harvest LIS First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 1994/2009 2007 98 4/1 0/0 0/93 6 7 (4/3/0) 6 150 (145–Canada, Belgium) 35%/65% 1993/September 2009 September 2009 946 209/111 549/18 59 (universities, student health centers, research, veterinarian labs)/0 84 20 (4/3/13–clinics, POLs, student health labs) 104 1,117 40%/60% Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 30/16/10 28/14/10 27/73/40 — No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS 20,000–10,000,000 (mean, 150,000) 4–300 (mean, 50) 5,000–4,000,000 (mean, 500,000) 1–500 (mean, 30) Central hardware or service type How central server failure is handled Dell, IBM, HP system continues uninterrupted HP Business Class manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system Visual Basic 6, Visual Basic .Net Windows 2003, 2008 SQL 2008 yes French, Spanish, Portuguese 4D, C++, Java, HTML Windows 2000, XP Professional, Vista, Windows Server 2003 standard edition 4D, SQL yes — Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 94% 100% available but not installed available but not installed 75%/available but not installed available but not installed 20%/14% available but not installed/available but not installed not available not available not available/75% 50% not available/not available 100%/100% 100% 13% 20%/8% not available 100%/80% installed 20%/20% 100% 10% 10% not available/not available not available 100% 100% available but not installed 1% 15%/1% not available 4%/5% 1%/1% 2% 90% 60%/65% 15% not available/not available 100%/100% 100% 20% 100%/not available 20% 25%/100% 100% 65%/60% 100% 100% not available 1%/2% available but not installed Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated yes yes transaction based browser based operates over the Internet 40 by a third party no yes fixed fee browser based operates over Internet or requires use of a VPN or other dedicated connection 1 by vendor available but not in use available but not in use available but not in use 5 sites 5 sites available but not in use Information systems interfaced McKesson, Healthvision, Momentum Healthware, Per-Sé, Sphere Health, Mardon Healthcare, Siemens Allscripts, NextGen, CPSI, Healthland, HealthQuest, Misys, GE Healthcare, NetSolutions, Meditech, QuadraMed, Impac, Medisoft, others Laboratory automation systems interfaced Beckman Coulter, Roche Beckman Coulter, Ortho, Roche LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? yes yes/yes yes (proprietary) no/yes Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no yes no LIS supports use of SNOMED CT? yes yes Market modules for other hospital departments? (percent of installs lab only) yes (97%) no No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 300+ (Data Innovations for interface) escrow/yes (meets in person annually) yes (offer user-defined report writer, custom programming) SQL, ODBC 400+ escrow/yes (meets via Internet unlimited; in person 14 times per year) yes (offer user-defined report writer, custom programming) ODBC-compliant query languages Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance $10k/$75k/$1.125k $200k/$1m/$15k $12k/$20k/$0.25k $100k/$800k/$6k Distinguishing features (supplied by vendor) • hybrid design to support hospital, commercial, and esoteric labs • functional leader in the industry • industry standard-setter for implementation and support • rules-based advanced decision support logic • interfacing and integration with other host systems, departments, and reference labs • industry leader in product development, service, and support LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • Tumor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable †formerly Cortex TNG Tabulation does not represent an endorsement by the College of American Pathologists. 52 / CAP TODAY November 2009 Laboratory information systems Part 14 of 17 Psyche Systems Corp. Lisa-Jean Clifford lj@psychesystems.com 321 Fortune Blvd. Milford, MA 01757 508-473-1500 www.psychesystems.com Quality Software Systems Jeff Caspari jcaspari@labhealth.com 252 Old Nyack Turnpike Spring Valley, NJ 10977 845-352-4313 www.labhealth.com Name of laboratory information system LabWeb LabHealth First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 1976/2009 2006 20 15/3 0/2 0/0 2 2 (1/1/0) 2 18 (0) 22%/78% 1984/2009 2009 43 3/23 17/0 0/0 3 — — 13 — Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 16/20/9 5/5/2 4/4/1 — No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS — 1–120 (mean, 20) — 5–150 Central hardware or service type How central server failure is handled HP, Pentium compatible manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Dell system continues uninterrupted Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system Visual Basic, .Net, C, Fortran Windows Vista, XP, NT, 2000, Open VMS Microsoft SQL, Oracle, Crystal Reports yes — Basic, ASP .Net Windows, Linux multi-value DBMS yes — Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 100% 100% available but not installed available but not installed 33%/not available 40% 33%/33% 10%/10% 10% 90% 75%/75% 30% 25%/not available 100%/25% 100% 100% 20%/not available available but not installed 100%/100% 100% 35%/40% installed not available not available not available/not available not available 95% 95% 50% 25% 80%/75% — 35%/40% — — 60% 100%/100% 80% 90%/— 100%/80% 90% 90% 90%/100% 80% 100%/100% 100% 80%/90% 80% 75% — — — Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated yes yes fixed fee browser based or requires that software be installed on a client PC operates over Internet or requires use of a VPN or other dedicated connection 1 by vendor yes yes fixed fee browser based operates over the Internet 35 by vendor available but not in use available but not in use 2 sites — — — — Laboratory automation systems interfaced Meditech, McKesson, CPSI, Siemens, QuadraMed, Cerner, Misys, Keane, SysCore, Seacoast Laboratory Data Systems, others Beckman Coulter, Sysmex, Ortho, Olympus America, Roche LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? yes (proprietary and blood bank guidelines) yes (CodeMap)/yes — —/yes Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes yes yes yes LIS supports use of SNOMED CT? yes yes Market modules for other hospital departments? (percent of installs lab only) yes (43%) no No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 350+ (Dawning Technologies for interface) escrow/yes (meets via Internet quarterly; in person biannually) yes (offer user-defined report writer, custom programming) Microsoft SQL, ODBC compliant — yes/no yes (offer user-defined report writer, custom programming) — Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance $4k/$20k/— $100k/$400k/$6k $5k/$10k/$0.5k $25k/$150k/$4k Distinguishing features (supplied by vendor) • ability to extend the life, functionality, and IT investment of LIS through such add-on modules as outreach, EMR, interfacing, and customized reporting • leader in laboratory solutions for cost-conscious laboratories • full anatomic pathology and clinical lab systems that are fully integrated with other systems, including other LISs, HISs, billing, and more • customizations • flexibility • customer support LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • Tumor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) Information systems interfaced *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. Beckman Coulter, Sysmex, Siemens, Ortho, Olympus, Roche, Abbott 54 / CAP TODAY November 2009 Laboratory information systems Part 15 of 17 SCC Soft Computer Ellie Vahman ellie@softcomputer.com 5400 Tech Data Drive Clearwater, FL 33760 727-789-0100 www.softcomputer.com Schuyler House Janet Chennault jlc@schuylerhouse.com 26027 Huntington Lane, Unit F Valencia, CA 91355 800-706-0266 www.schuylab.com Name of laboratory information system SoftLab SchuyLab First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 1985/June 2009 April 2009 337 269/26 9/3 0/30 (hospitals) 8 12 (10/2/0) 12 676 (51–Canada, Brazil) 60%/40% 1994/August 2009 July 2009 734 115/241 321/0 37 (veterinary, vendor, school)/20 (hospitals, POLs) 27 1 (0/0/1–clinic/group practice) 27 729 (20–Carribean, Guam) 5%/95% Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 785/456/281 779/450/281 4/11/8 4/11/8 No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS 150,000–20,000,000+ 10–4,000 (mean, 75) 5,000–7,000,000 (mean, 5,000) 1–64 (mean, 3) Central hardware or service type How central server failure is handled IBM pSeries manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) any PC (Dell recommended) manual intervention necessary to restore operation Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system C, C++, Java, .Net server: IBM AIX; workstation: Microsoft Windows Oracle, RDM++ yes French, ABN forms available in Spanish C Language Windows XP, Vista Pervasive, Btrieve no ABN forms available in Spanish Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 100% 100% 13% 15%–20% 84%/5% 3% donor; 54% transfusion 47%/47% 3%/2% 15% 99% 85%/88% installed available but not installed/available but not installed 100%/100% 100% 100% 30%/22% — 100%/100% available 13%/13% 100% 25% 2% not available/81% in development 100% 40% — — 70%/— — 10%/10% — 1% 20% 20%/20% — — 100%/installed 100% 30% 40%/30% not available not available/40% 100% 5%/5% not available not available not available not available/not available not available Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated yes yes fixed fee or transaction based Web portal operates over Internet or requires use of a VPN or other dedicated connection 2 by vendor no no — — — — — 4 states live 4 states live 8 sites 1 site 1 site not available Laboratory automation systems interfaced 4Medica, McKesson, Meditech, Alliance-Plus, Allscripts, Healthland, CPSI, Keane, Cerner, NextGen, Atlas, Eclipsys, Emdeon, GE Healthcare, others Beckman Coulter, Sysmex, Siemens, Ortho, Olympus, Roche, Abbott, others QuadraMed, Logician, Siemens, McKesson, A4, Atlas, MedGenix, GE Healthcare, eClinicalWorks, Varian, others Roche, Bayer LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? yes (Model Soft, Camtasia) yes (Quadax, 3M/Info-X, ICD-9/10 codes, LOINC, Vitek, others)/yes no yes/no Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no yes no LIS supports use of SNOMED CT? yes no Market modules for other hospital departments? (percent of installs lab only) yes yes (100%) No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 400+ escrow/yes (meets via Internet; in person annually) yes (offer user-defined report writer, custom programming) ODBC, SQL, XML 250+ escrow/no yes (offer user-defined report writer) — Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance $30k/$75k/$1.5k $1m/$8m/$150k $1k/$1.5k/$0.08k $40k/$30k/$3.5k Distinguishing features (supplied by vendor) • innovative, comprehensive, integrated suite of genetics modules for molecular, cytogenetics, HLA/immunogenetics, biochemistry, and flow cytometry • powerful set of integrated laboratory-specific outreach tools • core lab multi-site and specimen-tracking module to track across multiple testing locations and perform workstation redirection when necessary • comprehensive system at a reasonable price • ease of use–training in minutes • integrates lab results with other systems; secure Internet access LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • Tumor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) Information systems interfaced *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. 56 / CAP TODAY November 2009 Laboratory information systems Part 16 of 17 Seacoast Laboratory Data Systems Jim Whitehurst jim@sldsi.com 195 New Hampshire Ave., Suite 140 Portsmouth, NH 03801 603-431-4114 www.sldsi.com Siemens Medical Theresa McGillvray-Dodd theresa.mcgillvray-dodd@siemens.com 18724 66th Ave., NE Kenmore, WA 98028 425-487-0179 www.usa.siemens.com/medical Name of laboratory information system SurroundLab Plus Novius Lab First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed —/September 2009 June 2009 24 0/24 0/0 0/0 4 4 (0/4/0) — 24 95%/5% 1983/2009 2009 42 39/1 0/1 0/1 4 14 (14/0/0) 4 56 (1–Canada) 45%/55% Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 15/15/15 7/11/3 — — No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS 300,000–4,000,000 (mean, 1,500,000) 3–100+ (mean, 30) 80,000–3,000,000 (mean, 650,000) 6–75 (mean, 20) Central hardware or service type How central server failure is handled HP, Dell manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) IBM pSeries, IBM xSeries manual intervention necessary to restore operation Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system Caché, M-21 Windows, Linux Caché, SST — none C++ Linux, AIX, Unix Sybase yes none Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 100% 100% not available not available 75%/not available not available not available/0 10%/not available not available 100% 100%/100% 30% not available/not available 100%/100% 100% 100% 100%/100% not available 100%/100% 100% 45%/15% 100% 70% not available not available/not available not available 100% 100% 5% 50% 98%/5% installed installed/installed installed/installed installed 95% 95%/95% not available not available/not available 100%/100% 100% installed installed/installed not available 100%/98% installed installed/not available installed installed not available not available/not available not available Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated no no — — — — — no no — — — — — 3 sites 2 sites — available but not in use available but not in use not available Information systems interfaced Laboratory automation systems interfaced Misys, Meditech, SCC Soft Computer, McKesson Beckman Coulter, Sysmex, Siemens, Olympus, Roche, Bayer McKesson Beckman Coulter, Siemens, Tecan LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? yes (developed in-house) yes (CodeMap)/yes yes (proprietary) no/no Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no no no LIS supports use of SNOMED CT? no no Market modules for other hospital departments? (percent of installs lab only) no yes (5%) No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 200 escrow/no no (offer custom programming) SQL 300 (Siemens OpenLink and Data Innovations for interface) no/yes (meets in person annually) yes (offer user-defined report writer) SQL, ODBC Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance $1k/$50k/$1.1k $50k/$60k/$7.5k — — Distinguishing features (supplied by vendor) • commercial laboratory specific • infinitely scalable • completely multi-site capable • workflow efficiency: turnaround time alerts, paperless operations with robust online searches, rules-based automation and knowledge, critical call management, document links • excellent services with six-month implementation cycle times • proven performance and reliability: ranked No. 1 in KLAS LIS ranking for 2008 LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • Tumor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. 58 / CAP TODAY November 2009 Laboratory information systems Part 17 of 17 Starlims Corp. Ed Krasovec ed.krasovec@starlims.com 4000 Hollywood Blvd. Hollywood, FL 33021 954-964-8663 www.starlims.com Sunquest Information Systems Sylvia Rothrock sylvia.rothrock@sunquestinfo.com 250 S. Williams Blvd. Tucson, AZ 85711 877-239-6337 www.sunquestinfo.com Name of laboratory information system Starlims Sunquest Laboratory First ever/most recent LIS installation (based on September survey deadline) Last major product release for featured LIS Total No. of contracts for sites operating LIS • Hospital/independent lab contracts in U.S. • Clinic or group practice contracts in U.S./public health lab contracts in U.S. • Other contracted U.S. sites/contracts for foreign sites 1979/2009 2009 400+ 350+/40+ — —/20+ (hospitals) • No. of these contracts that went live between Sept. 2008–Sept. 2009 Contracts signed but LIS not yet operational (hospitals/independent labs/other sites) • Total No. of contracts (live and not live) signed between Sept. 2008–Sept. 2009 Total No. of sites operating LIS (No. of these sites outside the U.S.) Percentage of high-volume* sites installed/low-volume** sites installed 2001/July 2009 2009 44 1/5 0/20 2 (plasma testing, biotechnology immunology lab)/16 (hospitals, reference labs, biobanks, public health) 16 30 (10/5/15–research labs, public health labs, biobanks) 15 68 (18–Russia, U.K., Jamaica, Germany, Belgium, Malaysia, Singapore, others) 56%/44% Staff to develop/install & support/other*** in entire firm Staff to develop/install & support/other*** in LIS division 38/96/34 9/36/11 253/235/126 — No. of billed tests generated annually by LIS Range in No. of interactive workstations in sites operating LIS 10,000–20,000,000 5–1,000 <500,000–17,000,000 (mean, 8,500,000) 4–500 Central hardware or service type How central server failure is handled — system continues uninterrupted HP, IBM manual intervention necessary to restore operation or system continues uninterrupted (lab’s choice) Programming language(s) Operating system(s) Databases and tools System includes full transaction logging? Languages (other than English) offered on system C++ Windows SQL server, Oracle yes French, Spanish, Chinese, Czech, Polish, Russian, Dutch, Korean, others ANSI Standard M, Caché Script, Standard C/C++, Visual Basic, others AIX, HP-UX, OpenVMS, Linux, Windows XP InterSystems Caché yes — Features/modules (listed as percent of live installs or based on availability) • Chemistry and hematology • Bar-coded collection labels • Handheld devices for bedside-positive patient ID • NCCLS POCT-1A standard interface for POCT devices • Microbiology/public health microbiology • Blood bank donor and transfusion • Surgical pathology/cytology • Molecular pathology/cytogenetics • Flow cytometry • HIS or EMR interface for A/D/T • HIS or EMR interface for order entry/results reporting • HIS or EMR interface for packaging results into PDF format • HIS or EMR interface for packaging results into CDA1 format/CDA2 format • Ad hoc reporting/rules-based system • Management and statistical reporting • Outreach and commercial laboratory • Compliance checking/billing and accounts receivable • Materials management and inventory • Test partition/remote faxing and printing • HIPAA-standard transaction formats • Web-based remote inquiry of reports/Web access for order entry • Specimen management and tracking • Compliance and quality assurance tools • HLA (tissue typing) • Environmental health/newborn screening • Stem cell laboratory 32% 95% available but not installed installed 10%/59% 3% 2%/7% 55%/available but not installed 9% 8% 16%/16% installed installed/available but not installed 95%/95% 100% installed installed/50% 95% 100%/21% installed 38%/38% 95% 75% available but not installed 20%/7% available but not installed 100% 100% 20% 20% 100%/1% 80% 60%/50% 5%/3% 10% 99% 99%/99% — — 90%/100% 100% 75% 30%/10% — 100%/90% 100% 15%/15% 100% 100% — — — Complete LIS application service provider solution? ASP for physician order entry and results reporting? Method of charging for ASP service Client software required ASP information conduit Client contracts supported from data center not operated by client How data center is operated no no — — — — — no no — — — — — 24 sites 31 sites available but not in use 5% of sites 5% of sites 10% of sites Information systems interfaced Laboratory automation systems interfaced NetSuite, Heron Systems, Haemonetics, Mak-System, others Beckman Coulter, Sysmex, Ortho, Olympus America, Roche, Abbott McKesson, Cerner, Siemens, GE Healthcare, Epic, Eclipsys, others Beckman Coulter, Sysmex, Siemens, Ortho, Olympus, Roche, Abbott, others LIS provides validation or testing tools? LIS allows third-party updates of tables and rules/image capture, display, and reporting? yes (IQ/OQ templates, functional requirements specifications, others) yes (any that use Web services, provide updates in structured file format)/yes yes (validation scripts) yes (3M, ICD-9)/yes Software provides indexed field in each test definition for LOINC code? Provide LOINC dictionary for each new installation? yes no yes no LIS supports use of SNOMED CT? yes yes Market modules for other hospital departments? (percent of installs lab only) no yes (95%) No. of different lab instruments interfaced with LIS Source code?/User group that meets regularly? User can modify screens? Query languages to retrieve information from LIS database 200+ (native tools or Data Innovations for interface) escrow/yes (meets via e-mail forums; in person every 12–18 months, others) yes (offer user-defined report writer, custom programming) SQL 800+ escrow/yes (meets via Internet; in person) yes (offer user-defined report writer, custom programming) SQL Smallest cost for LIS hardware/software/monthly maintenance Largest cost for LIS hardware/software/monthly maintenance $2k/$50k/$0.67k $100k/$1m/$13k — — Distinguishing features (supplied by vendor) • user-intuitive dashboard provides personalized “at-a-glance” view to key performance metrics and pending tasks • integrated LIS capabilities with LIMS, clinical study management, biorepository, electronic laboratory notebook, and scientific data-management system functionality • customer-configurable workflow tools • eliminates misplaced specimens with cradle-to-grave specimen tracking starting wherever specimen acquisition occurs • customers report clinical and anatomic workflow that is virtually error free, which decreases cost and increases lab’s testing capacity • allows client to deliver the Five Rights of Laboratory Testing LIS provides surveillance data to public health agencies via computer-to-computer interface using CDC, HL7, LOINC, SNOMED standards for: • Microbiology data • Other reportable diseases • Tumor diagnosis or registry data (using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 2.2, February 2009 edition) *generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day **generate <500,000 billed tests annually, or <200 bed hospitals, or <500 requisitions per day ***other=sales, marketing, administration, and other company functions Note: a dash in lieu of an answer means company did not answer question or question is not applicable Tabulation does not represent an endorsement by the College of American Pathologists. 14 21 (21/0/0) 16 990+ (60+–Canada, U.K., Western Europe, Middle East) 65%/35%