SMARTEH FIDELIO Interface description
Document:
Smarteh_Fidelio_Interface_overview_3
Version:
V 2.1
Last change:
08.08.2014
Printed:
12. 09. 2014
Author:
Niko Lesnjak
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SMARTEH FIDELIO INTERFACE DESCRIPTION
Smarteh Fidelio Interface, certified by MICROS-Fidelio corporation, is a software
application used as interface between the Hotel Management System (HMS) and the
Smarteh Building Management system (BMS).
Hotel management system (HMS) is powerful application that performs essential
financial and organizational functions for hotels, motels and other forms of lodging.
These functions include reservations, employee scheduling, accounting,
property/maintenance management and customer relationship management.
Building Management System (BMS) is a computer-based control system installed in
buildings that controls and monitors the building’s mechanical and electrical
equipment systems such as Heating, Ventilation and Air-conditioning (HVAC), lighting,
power systems, fire systems, access control , security systems and other. BMS system
is also an important component to managing energy demand.
To achieve the best possible performance from a hotel's management system, an
integration with building management system in the hotel must be established to
work together. This connectivity brings the new dimension of interoperability
including the features that speed and simplify all of the functions needed to serve
guests, manage hotel operations, and maintain an efficiently run enterprise (energy
consumption, maintenance costs, ...).
Reservations
Access control
Guest Check-in
Heating/Cooling
Keycard service
Ventilation
Guest Check-out HMS
Lighting
BMS
Billing
Energy Saving
Payment facilities
Alarming
...
...
Figure 1: HMS – BMS connectivity
The indispensable automated functions that includes the BMS automation systems can
be realized , as for example:
•
managing the RFID keycards from the front desk automatically and in real time
execution through the network
•
the room management modes related to the gust reservation or arrival
•
additional functions like minibar control, room service and do not disturb
statuses etc...
Smarteh Fidelio Interface, is a service application which communicates with Fidelio
HMS server over the Ethernet - TCP/IP protocol.
The data are exchanged using standard FIAS protocol.
Due to the functionality of use for the BMS of the all available data ( Record-ID) types
by Micros-Fidelio Property Management System (PMS) standard, Smarteh Fidelio
Interface application was developed to support next Record-ID types:
•
Key-card System Service (KSS)
•
Room Data Service (RDS)
Interfacing between the HMS and Smarteh BMS can be done on the same way, even if
the HMS is not by Fidelio, as far as the HMS supports the standard FIAS protocol.
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In case that the HMS of the hotel is not supporting the FIAS protocol at all, the
interfacing between the HMS and the Smarteh BMS can be done by directly sharingexchanging the needed data by the SQL database or similar.
Keycard System Service (KSS) example
The Keycard System Service (KSS) includes all needed data to handle online Keycard
access features (make new guest keycard, delete guest keycard, change the guest
keycard properties, … ).
Example: The receptionist enters the demand to create new card for certain guestroom. It reads not assigned RFID card on the reader near its terminal. Within few
seconds this card is assigned to certain automation controllers to open defined access
doors ( room, floor, elevator...)
Background: “make new guest keycard” request (with all related data) from
reception (Fidelio HMS Client) is received on Fidelio HMS Server which then sends this
request to Smarteh Fidelio Interface. Requests are stored in Smarteh Fidelio Interface
SQL database. The Smarteh BMS supervision system monitors for any new records in
database and makes certain actions in relation to the read SQL stored data. When
action is successful (certain data are sent to the controllers over the network to
execute the demand), Smarteh BMS writes confirmation data to SQL database.
Figure 1: Exchange KSS data flow concept
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Room Data Service (RDS) example
The Room Data Service (RDS) includes all needed data to handle Room Data Service
features (turn do not disturb on, set minibar rights, set TV rights, set room
status, ...).
Example: Guest activates the Room Service demand on the room card-holder and
leaves the room – expecting the staff will clean the room. This information-demand
is automatically received on the reception terminal.
Background: The BMS (SCADA) receives this statuses from the room controller and
generates “set room status to dirty and vacant” request (with all related data) and
writes it into SQL data base. Smarteh Fidelio Interface handles request commands by
reading SQL database room data and sends to Fidelio HMS Server which operates the
request. Smarteh Fidelio Interface writes confirmation data to SQL database.
Figure 2: Exchange RDS data flow concept
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