FOOD IS SAFE HERE STUDY GUIDE Presented by: 5th Edition revised July 2010 2 The following Corporate Partners support the Restaurant Association of Maryland Education Foundation through their annual financial contributions: Disclaimer: Information for this review packet is based on the 2009 FDA Food Code, 2007 COMAR 10.15.03 and is intended to compliment the ServSafe 5th Edition textbook, employee guide, videos and activity pages. © Restaurant Association of Maryland Education Foundation. All rights reserved. This packet and its layout may not be copied or distributed in any form without the express written consent of Restaurant Association of Maryland Education Foundation. ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition revised July 2010 Chapter 1 3 • Foodborne-illness – a disease carried or transmitted to people by food or water • Foodborne-illness outbreak – incident in which 2 or more people experience the same illness after eating the same food and is confirmed by laboratory results Costs of Foodborne-illness –loss of customers and sales, lowered employee morale, legal costs, employee absenteeism, embarrassment, need for retraining employees, loss of prestige and reputation High Risk Populations – infants, the elderly, pregnant women, people taking medications, people who are ill or immune compromised 3 types of contamination – Biological: bacteria, viruses, parasites and fungi Chemical: pesticides, cleaning chemicals, toxic metals, etc Physical: hair, dirt, glass, etc 3 ways foods become unsafe – time-temp abuse, cross-contamination, poor personal hygiene Chapter 2 • • • • • • • Microorganism – small, living organism Pathogen – disease causing microorganism Bacteria – single celled living microorganism that can cause foodborne illness or food spoilage. Virus– rely on living hosts to reproduce that contaminate usually through poor personal hygiene. Parasite – organism that lives in a host organism and is found in the intestinal track in animals and humans. Spore – protective form for bacteria that can turn back into a vegetative microorganism Toxin = poison FATTOM – Food, Acidity, Time, Temperature, Oxygen and Moisture - what pathogens need to grow: Food – Moist, Protein or Carbohydrates, Mild to Neutral Acidity Acidity – 4.6 to 7.5 pH Time – 4 hours or greater Temperature – 41º to 135º Oxygen – some bacteria grow in very low oxygenated environments Moisture .85 aw or above Foods most likely to become unsafe - foods that are moist, high in protein or carbohydrates and low or neutral in acidity. Also, may be due to productions methods or history or involvement. TCS Foods (foods that require time or temperature control for safety)– milk, meats products, fish, poultry, shell eggs, shellfish, cooked rice, baked potatoes, garlic and oil mixtures, sprouts, sliced melons, cut tomatoes, leafy greens, tofu, soy protein in meat alternatives. ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition 4 revised July 2010 Foodborne illnesses – Viruses (controlled through personal hygiene) Hepatitis A – (jaundice is primary symptom) Shellfish, salads, cross contaminated deli meats and salads, water and ice – anything that will not receive further heat treatment Norovirus – Ready to eat foods and shellfish Foodborne illnesses- Bacteria (controlled by time and temperature) Bacillus cereus – rice and cereal products (potatoes, starchy foods) Listeria – unpasteurized milk and soft cheeses, deli meats, raw meat and hot dogs Shiga toxin (e-coli) – sources are undercooked grounds meats, unpasteurized milk and apple juice Clostridium Perfringens – meat, poultry, soups and stews Botulism – vertigo difficulty speaking/swallowing are symptoms. Foods include improperly canned foods, garlic and oil mixtures, sautéed onions (time-temp abused), leftover baked potatoes, ROP vacuum packed/sous vide foods Foodborne illnesses – Bacteria (controlled by preventing cross-contamination) Salmonella – raw/undercooked poultry, shell eggs and beef Foodborne illnesses-Bacteria (controlled by personal hygiene) Staphylococcal (Staph) – prepared salads, deli meats (Source is humans – unwashed hands) Shigellosis/Shigella (bacillary dysentery) – polluted (fecal) water, flies and foodhandlers Foodborne illnesses – Bacteria (controlled by using reputable suppliers) Vibrio (primary septicemia) – raw or partially cooked oysters Foodborne illnesses – Parasites (controlled by using reputable suppliers) Anisakiasis – raw/undercooked seafood – herring, cod, halibut and mackerel. Dishes such as sashimi and ceviche. Results in tingling of the throat and/or coughing up worms Giardiasis and Cryptosporidiosis (Crypto.)– water borne parasites – contaminated water Giardiasis – loose stools and associated with day care centers Crypto.- associated with cows and herd animals Cyclo. - associated with produce Fungi – Molds and Yeasts - (acidic foods with low water activity) Molds – can cause illness (poisons like aflatoxins) but mostly spoilage. Can cut around 1 inch from the mold to prevent sickness from mold toxins Yeasts – spoil food rapidly / Acidic foods / Smell of alcohol and a pink discoloration or slime ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition revised July 2010 Biological Toxins: *Fish Toxins - cooking does not kill these toxins 5 • Scombroid – histamine poisoning from time-temp. abuse. Tuna, mackerel, mahi-mahi, swordfish and bonito • Ciguatera – big fish eats little fish. Predatory reef fish – amberjack, barracuda, grouper, snapper that eat other fish that have been contaminated by consuming toxic algae. • Shellfish (PSP, ASP, NSP) – feed on toxic algae. Mollusks – clams, scallops, mussels and oysters *Mushroom toxins – toxins that are naturally found in some mushrooms. Use approved suppliers for mushrooms *Note: because of these toxins it is important that seafood and mushrooms be purchased only from approved suppliers. Plant toxins – raw fava and kidney beans, rhubarb leaves, water hemlock, apricot kernels, some forms of honey Chapter 3 Chemical toxins – toxic metals (zinc, copper, lead/pewter) pesticides, cleaning chemicals, etc. Physical – hair, nails, metal shavings, staples, glass, bones, dirt, etc. Food Allergens –peanuts, tree nuts, shellfish, milk, eggs, fish, wheat, soy Know what’s in the food you serve and watch cross contamination Chapter 4 Acts that contaminate food – coughing/sneezing, scratching the scalp, running fingers through hair, wiping/touching nose or mouth, smoking, rubbing an ear, touching a pimple or sore, dirty uniform, spitting Good personal hygiene includes: Proper bathing and hand washing Hand maintenance – short nails, no jewelry, no fingernail polish or false nails Clean clothing Hair restraint Proper glove use Cover all sores and use gloves or finger cots Avoid coming to work sick ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition revised July 2010 Hand Washing – The whole process should take 20 seconds 1. Wet hands with warm or hot water at a minimum of 100 º. 2. Apply soap. 3. Vigorously scrub hands for 10-15 seconds. 4. Clean under nails and wash beyond wrists (exposed portions of arms). 5. Rinse. 6. Dry with a single use towel or air hand dryer. 7. If in restroom, turn off faucet and open door with towel. 6 When to wash? – After using the restroom, smoking, when changing tasks, before putting on gloves, when handling raw food or food that will not be cooked later, after eating/drinking, after taking the garbage out or handling chemicals, clearing tables, touching hair, face, body or apron Gloves • Never used in place of hand washing • Wash hands before use and when changing to a fresh pair • Change if soiled or torn, after handling raw foods and before touching cooked foods, before beginning a new task (or at least every 4 hours on the same task) • Gloves should fit properly Restriction/Exclusion from work: Food handler has a sore throat with a fever >>>>>> Restrict them from working with or around food. (general population) Exclude if the population is high risk Food handler has vomiting, diarrhea, jaundice>>>>>Exclude until symptom free for 24 hours or released by a medical professional. Employees need to receive release from a medical professional if jaundiced. Food handler diagnosed with a food borne illness>> Exclude them from the establishment and notify the local regulatory agency. Medical practitioner should release them to return to work The following MUST be reported: • Salmonella • Shigella • Shiga –toxin (E-coli) • Hepatitis A • Norovirus ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition revised July 2010 7 Chapter 5 Flow of Food – the path that food takes through your operation beginning with purchasing and ending with service Cross Contamination Create Barriers to prevent cross contamination Physical (separate cutting boards/utensils, sanitizing, storage) OR Procedural (timing the preparation and using pre-prepped foods) Time and Temperature Control Temperature Danger Zone (TDZ): 41º to 135º for no more than 4 hours. Pathogens grow much more rapidly between 70º and 125 º (sweet spot) Bacteria grow rapidly –can double every 20 minutes when in the TDZ. HOT FOODS HOT – 135º or above COLD FOODS COLD – 41º or below Monitoring temperatures • Use appropriate thermometers - bimetallic stemmed, thermocouples and thermisters with attached probes, TTI’s, etc. NO mercury-filled or glass thermometers • Calibrate thermometers - Ice-point vs. Boiling point Ice point is recommended for safety and consistency due to varying atmospheric pressures (sea level vs.above/below sea level) • Insert thermometer into the thickest part of the item. • Clean and sanitize thermometers after each use and between foods. Chapter 6 Purchasing Food – Purchase food from approved suppliers…..Approved supplier is in compliance with applicable regulations and has been inspected Schedule deliveries for off-peak hours and work with vendors who can accommodate your schedule Receiving Food • • Train staff to receive AND inspect food – not just count the items. Take temperatures of sample food items Temperature Rule For Receiving Food: ALL food items should be received at a temperature of 41º or below EXCEPT shellfish and shell eggs which can be received at an air temperature of 45º or lower. Inspect incoming foods for intact packaging and product quality including color texture and odor. ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition 8 revised July 2010 • Meat Beef - bright cherry red, nothing brown or green Lamb – light red, nothing brown Pork – light pink, nothing excessively dark Firm and springs back. No odor. Packaging (especially vacuum packing) is in tact. Requires USDA inspection stamp. Grading stamp is optional and not required. • Poultry No discoloration (purple or green around neck.) No dark wing tips. No odor. Surrounded by crushed self-draining ice. Requires USDA inspection stamp. • Fish Bright red gills, shiny skin, firm flesh, clear eyes No odor - mild ocean or seaweed smell OK • Shellfish Received at 45 º or lower air temperature Received alive (shells closed or close when tapped). No broken shells. No or mild ocean odor. Keep shell stock tags for 90 days. Shell Eggs Received at 45 º or lower air temperature. No broken or dirty shells and no odor. Requires USDA inspection stamp. • Dairy No sour or bitter taste or smell. No off odor. No mold or uneven color. Check expiration dates. Must be pasteurized. • Produce Sliced melons and cut tomatoes must be received at 41°F or below Free from mold, insects, mushiness, wilting or unpleasant odors. Do not wash produce until right before use. • Refrigerated/Frozen Foods Ice cream received at 6-10º. No large ice crystals on frozen foods. Packaging intact – no leaks, water stains or accumulation of water in the package • Reduced Oxygen Packaging (ROP) - MAP, vacuum-packed and sous vide foods MAP – modified atmosphere packaged (oxygen removed and replaced with carbon dioxide and nitrogen. Vacuum-packed – oxygen removed and sealed (cryo-vac) Sous vide – food has been vacuum packed and then cooked. In all cases the packaging should be intact and vacuum packages should not be breached. Discard if the package is breeched, leaking or bubbling. • Canned Food No dents, rust or swollen cans. Needs labels. Avoid home canned products (botulism). No foamy or milky product (discard immediately). ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition revised July 2010 • Dry Food Packaging intact and in good condition. No water or moisture stains. • 9 UHT and Aseptically packaged UHT – ultra-high-temperature packaged foods are heated to high levels to kill microorganisms. Should be held at 41º or lower. Aseptically packaged – foods sealed under sterile conditions. Should be held at 41º or below. Both UHT and aseptically packaged (example – Parmalat milk) - these foods can be held at room temperature until opened but must be refrigerated once the package has been breached. Look for seals and packaging that is intact with no tears or holes. • Baked Goods Received at temperatures specified by the manufacturer. Look for evidence of pests, bugs, rodents and mold. • Hot /Cold Hazardous Foods Received at 135º or above in equipment meant to hold and maintain that temperature. (Cambros). Cold foods received at 41°F or below STORAGE Storage temperatures are the same as receiving temperatures. Storage guidelines: • Label foods to be held for longer than 24 hours with date of when it was prepared, consumed or should be discarded. • Practice FIFO – first in, first out. • Potentially hazardous ready to eat food prepared in house can be stored for a maximum of seven days at 41º or below. • Monitor food temperatures regularly. • Do not overload refrigerators or line shelves. • Do not place hot food in a refrigerator – cool using 2 step method. • Store raw meat separately from cooked and ready to eat food. Store cooked/RTE foods above raw foods. • For items in refrigerated storage to maintain a temperature of 41º the air temperature must be set 2º lower or 39º. • Place thermometer in the warmest part of the refrigerator. • The temperature of the dry storage area should be 50º to 70º with no more than 50-60% humidity. • Store dry food 6 inches away from walls and floors.. • Chemicals should be stored separately and away from food products. • Regularly monitor foods for temperature control while in storage. ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition revised July 2010 10 Chapter 7 Acceptable Methods for Thawing Foods: • In a refrigerator at 41º of below • Under running water no hotter than 70º • In a microwave – use immediately • As a part of the cook process NEVER THAW FOODS AT ROOM TEMPERATURE Preparation guidelines: • Remove only as much from the refrigerator as needed. Practice batch cooking. • Be careful if using pooled eggs as one egg can contaminate another. o Refrigerate at 41° F. • Pasteurized egg products are advisable when dealing with a high risk population and in preparations that require minimal or no cooking – i.e. hollandaise, salad dressings, etc. • Do not serve raw seed sprouts to high risk populations. • Throw out any unused batter or breading after each shift. Do not use batters/breading for multiple items due to cross contamination and allergens. • Ice should be made from potable water and stored in an ice bin that is clean and sanitized. The ice scoop should be hung outside the ice machine in a sanitary, protected container. Practices that require a variance: • Smoking food or using food additives to preserve food. • Curing foods • Custom-process animals for personal use • Packages food using MAP or vacuum packing • Seafood display tanks • Juices packaged on site for sale at a later time without a warning label • Sprouts seeds or beans Minimum Temperatures for Cooking TCS Foods (all are for 15 seconds except roasts) 165 º - Poultry –chicken, turkey or duck (anything with feathers) Ground poultry Stuffing and stuffed meat or fish Foods with previously cooked products (combo dishes) Foods cooked in a microwave Reheating for hot holding 155 º - Ground meats or fish Injected meats/mechanically tenderized Shell eggs hot held for service 145 º - Steaks, chops – pork, beef veal or lamb Fish Roasts – 4 minutes Shell eggs for immediate service 135 º - Ready to eat – commercially processed – hot held Fruits or veg. – hot held ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition 11 revised July 2010 NOTES • Cooking food to the required minimum internal temperature can reduce the number of microorganisms to safe levels. It does not destroy any spores or toxins these organisms create. • There are special requirements for the partial cooking of TCS foods. • The FDA advises against offering raw or undercooked meat, poultry, seafood or eggs to children. 2 Stage Cooling Process – Total of 6 hours of cooling time 1. Cool food from 135º to 70º within 2 hours 2. Continue cooling to 41º or below within an additional four hours. Safe methods for cooling foods: FIRST - Reduce the quantity or size of the food THEN • • • • Use ice-water baths Use a blast or tumble chiller Stir with ice paddle or simply stir frequently Add ice or cool water as an ingredient Reheating Foods Reheating foods for hot holding – requires a temp of 165 º within 2 hours if food is to be hot held. Foods for immediate service may be reheated to any temperature Chapter 8 Holding Foods • • • Hot: • • Protect foods with sneeze guards Check temperatures at regular intervals (2 hours recommended) Prepare foods in small batches Keep a temp of 135° or above. Recommend temperatures be taken every 2 hours to allow for correction (reheating within 2 hours). Food can be discarded after 4 hours in the TDZ. Do not use hot-holding equipment to reheat foods. Cold: • Maintain a temperature of 41º or below • Only use equipment that can maintain the holding temperature • Do not store food directly on ice (except for produce) Holding Food Without Temperature Control- (without hot or cold holding) Cold Food may be held without temperature control for up to 6 hours if: • The food has been held at 41 º or lower prior to removal from the controlled environment. • The food does not exceed 70 º during the 6 hours • The food contains a label that indicates the time it was removed from temperature control and the time it will be discarded. • And the food is sold, served or discarded within 6 hours. NO LEFTOVERS. ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition revised July 2010 12 Hot Food may be held without temperature control for up to 4 hours if: • The food was held at 135 º or above prior to removal from temperature control • It contains a label specifying when it will be discarded • And the food is sold, served or discarded within 4 hours. NO LEFTOVERS. NO REHEATING Service • Clean, sanitize and store utensils properly – either in the food or on a clean surface • Minimize bare-hand contact w/ready to eat foods (tongs, gloves) • Good personal hygiene • Use ice tongs or scoops to retrieve (not glasses or bare hands) • Handle flatware by handles • Never re-serve bread or garnishes. Unopened pre-packaged foods (condiments, crackers, etc..) can be re-used. Leftover bread from service should not be recycled into breading croutons, etc. • Pre-set tableware must be protected (wrapped or removed) to prevent it from being contaminated Self-Service Areas • Label and identify all foods • Practice FIFO – DO NOT add new food to old food • Customers should use clean plates and silverware • Maintain proper food temperatures • Keep raw/ready-to-eat foods separate from cooked foods • Protect foods with shields of sneeze guards Delivery/Off-site Service/Catering • Use equipment for transport and service designed to maintain appropriate temperatures • Check internal temperatures regularly • Clean and sanitize vehicles, carts and equipment • Label food with appropriate instructions (reheating, storage, time/date to discard) • Have a source of drinkable water and an adequate power supply • Use single-use items whenever possible Vending Machines • Keep potentially hazardous foods at the right temps. • Machines should have automatic shut off controls • Check and replace foods regularly in accordance with expiration dates and 7-day rule • Dispense foods in their original containers Chapter 9 Active Managerial Control – a proactive vs. a reactive approach to addressing the CDC’s risks which requires developing and continuously monitoring and verifying procedures responsible for preventing these risks. CDC risk factors: • Purchasing food from unsafe sources • Failing to cook food adequately • Holding food at improper temperatures • Contaminated equipment • Poor personal hygiene ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition 13 revised July 2010 HACCP = Hazard Analysis Critical Control Point. Developed by NASA, HACCP is a written plan, specific to each facility’s menu that identifies significant biological, chemical or physical threats. Procedural methods are then employed to reduce, prevent or eliminate these hazards. HACCP is based on seven principles or steps. They are: 1. 2. 3. 4. 5. 6. 7. Conduct a Hazard Analysis Determine Critical Control Point(s) Establish Critical Limits Establish Monitoring Procedures Identify Corrective Actions Verify that the system works Establish Procedures for Record Keeping and Documentation HACCP plans are required if an establishment performs any of the following activities and the state does not otherwise mandate HACCP: • • • • • • • Smoke or cure food as a method of food preservation Use food additives as a method of food preservation Package food using a reduced-oxygen method Offer live, molluscan shellfish from a display tank Custom process animals for personal use Package unpasteurized juice for sale to the consumer w/o a warning label Sprout beans or seed Chapter 10 Construction or Design of a Facility • • • • • Arrange equipment to comply with sanitary standards (suggested via the flow of food) Select materials that are easy to clean (i.e. nonabsorbent materials, smooth surfaces, etc) Layout utilities to prevent contamination and facilitate cleanliness Comply with ADA (Americans with Disabilities Act) Consult local regulations and authorities Flooring – should be nonporous (low porosity), non-absorbent and slip resistant, easy to clean and durable Coving – curved base molding eliminates sharp corners and facilitates cleaning Hand washing Stations • • • • • • Should be separate from utility or food preparation sinks Required in food-prep areas, service areas, dishwashing areas and restrooms Hot and cold running water – at least 100º for hand washing Soap and a means to dry hands – single-use towels or hot air dryers Trashcans Signage reminding employees to wash hands before returning to work ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition 14 revised July 2010 Equipment – should be durable, safe, corrosion resistant, non-absorbent, sufficient in weight and thickness, smooth and easy to clean and resistant to chipping, scratching and decomposition. Non-food contact surfaces exposed to splash or spillage should be: • • • Easily cleaned and made of smooth non-absorbent materials Free of ledges, projections or crevices Should be suitable for commercial purposes and be certified/labeled with the NSF or UL marks Dishwashing Machines • Water pipes should be short to reduce heat loss • Machine should be at least 6 inches off the floor • The thermometer should be readable • Machine’s conveyer speed, water pressure and chemical concentration should be posted Stationary Equipment - must be mounted at least 6 inches off the floor OR sealed to a masonry base. Tabletop stationary Equipment – must be mounted 4 inches off the tabletop or sealed to the tabletop. Water Supply – a potable (drinkable) water supply is required. Sources of potable water: • Public water mains • Private water sources (tested annually) • Bottled water • Closed portable water containers • On-premise water storage tanks or water transport vehicles Plumbing • • • • Cross connections (a physical link from a potable water supply to a non-potable water supply) pose a contamination danger to potable water. Backflow is the unwanted reverse flow of contaminants through a cross connection Backflow can be prevented via an air gap or a backflow prevention device such as a vacuum breaker Have grease traps professionally cleaned regularly – otherwise can lead to a backup of wastewater Sewage – raw sewage is highly contaminated and a backup of sewage is cause for immediate closure. Sewage clean up should be left to the professionals. Lighting Minimum Lighting Intensity – 50 foot candles – Food preparation areas AND 10 foot candles – Walk-ins, dry storage and dining rooms EVERTHING ELSE IS 20 foot candles (buffets, restrooms, handwashing) Cover bulbs that are not shatter resistant with cages or other covering to prevent physical contamination (glass in food). Garbage Disposal • • • Avoid carrying garbage around or over food prep. areas Garbage containers should be clean frequently and thoroughly – this includes dumpsters Keep receptacles covered at all times ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition revised July 2010 15 Chapter 11 Clean vs. Sanitized - cleaning removes surface soils and sanitizing disinfects and kills bacteria. Always clean, rinse and then sanitize food contact surfaces. Types of Detergents –general detergents or alkaline cleaners, solvent cleaners/degreasers, acid cleaners/delimers, abrasive cleaners There are 2 ways to sanitize – Heat or Chemicals: Heat – the higher the heat, the shorter the time required to kill microorganisms. At least 171º for manual, immersion sanitizing Chemicals – there are a variety of chemicals on the market to sanitize including bleach, iodine and quaternary ammonium compounds (quats) For chemical sanitizers to be effective 3 factors need to be considered: • • • Concentration – the mixture should be strong enough to kill microorganisms yet not too strong as to become toxic. Check manufacturer’s directions. Temperature – sanitizers work best between 55º and 120º. Higher temps cause evaporation, lower temps fail to activate the sanitizer Contact time- in order to kill microorganisms the item must be in contact with the solution for a specific period of time – check manufacturer’s directions. Dishwashing Machines • For most dishwashing machines that use heat to sanitize, the temperature in the final rinse should be at least 180º • Remember to rinse, scrape or soak items before washing • Check machines for cleanliness frequently. Clean and “de-scale” machines as needed 3 Compartment Sink • First, clean and sanitize the sink and drain boards before use • Steps: 1. Rinse, scrape, soak 2. Wash in 110º water (at least) 3. Rinse 4. Sanitize - hot water - 171º OR chemical sanitizers – proper concentration, temp and time – see manufacturers’ directions 5. Air dry Storage • Store utensils with handles up and 6 inches off the floor • Clean and sanitize drawers and shelves • Clean and sanitize trays and carts use to carry clean tableware • Store glasses upside down • Cleaning tools and chemicals should be stored in a locked area away from food and food-prep areas. If transferred to other containers they must be labeled with: the common name of the chemical. NEVER dump mop water or liquid waste into toilets or urinals ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition 16 revised July 2010 Master Cleaning Schedule: includes what needs to be cleaned, how it needs to be cleaned, when it needs to be cleaned and who should clean it. Update the schedule with any changes in menu, procedures or equipment. Material Safety Data Sheets (MSDS) – usually sent along with the shipment of the chemical, the MSDS contains information that employees have a right to know such as: • Safe handling instructions, physical, fire, health and reactivity hazards, precautions, protective equipment, first-aid information, manufacturer’s name and address and hazardous ingredients. Keep MSDS sheets on file in a single location where all employees have ready access in case of an emergency. Chapter 12 Integrated Pest Management (IPM) An IPM program uses prevention measures to keep pests from entering an establishment and control measures to eliminate pests that do find their way inside. (SANITATION) 3 basic elements of an IPM: • Deny pests access to the establishment • Deny pests food, water and hiding or nesting place • Work with a licensed pest control operator (PCO) to eliminate pests that do enter NOTE: pests can enter an establishment through openings in the building (openings around pipes, floors, walls, doors and vents) OR they come in with deliveries. Cockroaches Signs – a strong oil odor, droppings that look like grains of pepper, capsule shaped egg cases Tend to breed in warm, dark, moist environments. If you see a cockroach in the daylight, you may have a major infestation as only the weakest roaches come out at that time. Rodents – rats and mice Signs – signs of gnawing, droppings that are shiny and black, tracks, nesting materials, holes Mice will reside, often in multiple numbers, on a facility or site. Rats will reside in the foundation or somewhere outside the facility and will come and go for food and nesting materials. Pesticides Work with a licensed PCO to apply pesticides and cover all food and food contact surfaces before applying. Wash rinse and sanitize food-contact surfaces after the area has been sprayed. Pesticides should be stored in original containers, in a locked cabinet, away from food and food-prep areas ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition revised July 2010 17 Chapter 13 Federal • FDA – inspects interstate establishments and shares inspection responsibility with the USDA. Makes recommendations to states regarding regulatory requirements via the Food Code • USDA – responsible for inspection and grading of meat, meat products, poultry, dairy, egg and egg products, fruits and vegetables State • Regulations are set at the state level. Each state decides whether to adopt the Food code or some modified form of it. Local • Regulations are enforced at this level • City, county or state health inspectors conduct foodservice inspection in most states Types of Inspections: Traditional (score based) and HACCP (hazard based). 3 Risk Designations – Priority. Priority foundation and Core Items A Visit from the Health Inspector • Ask for ID • Cooperate • Take notes and accompany the inspector • Keep the relationship professional • Provide records such as time and temperature logs, HACCP plans, MSDS sheets, etc • Discuss violations and timeframes for correction • Follow up – critical violations should be corrected within 48 hours Closure – if the inspector determines a facility poses an immediate and substantial health hazard to the public, he or she may ask for a voluntary closure or issue an immediate suspension of the permit to operate. Hazards that call for immediate closure include: • • • • • • Significant lack of refrigeration Backup of sewage Fire or Flood Serious pest infestation Long interruption of electrical or water service Clear evidence of a foodborne illness outbreak ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition revised July 2010 18 Chapter 14 Training Need – the difference between what an employee knows about their job and what they need to know about their job. Assessing training needs should be the first action in developing a training program. Training should be ongoing, reinforced and modeled by managers. Food safety training should be regularly performed in the operation. This training should include fundamental food safety (hygiene, time-temp abuse, cross contamination), practices concerning allergic guests and HACCP. Programs should include: • Identification of training objectives • Training for both new and existing employees • Assessment tools • Variety of delivery methods –demonstrations, video, role-play, lecture, etc… • Documentation of training • Follow-up ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition revised July 2010 19 Changes to Maryland’s Food Code (COMAR – 10.15.03) 12-17-2007 In December of 2007, Maryland’s Department of Health and Mental Hygiene (DHMH) amended the state food code and adjusted many regulations. While most of the changes are effective February 1, 2008, the DHMH is allowing a grace period of 5 years for the enforcement of the new temperature danger zone. A synopsis of the state changes is below. The complete code and any details concerning the regulations can be found at http://www.dsd.state.md.us/comar/. Specific questions regarding jurisdictional variances should be addressed with your county or local health department. • • • • • • • • • Temperature Danger Zone - All jurisdictions will now adhere to a new temperature danger zone of 41° F – 135°F. Eggs and shellfish may still be received and stored at 45° F. Individual establishments unable to meet this requirement due to equipment limitations may be allowed up to a 5 year waiver by the sanitarian. Bare Hand Contact with Ready to Eat Food (RTE) – Establishments should prevent contact of bare hands with RTE food by using: gloves, tongs, deli tissues, spatulas or other utensils. Utensil Storage – scoops, spoons and dippers should be stored: o In continuously running potable water OR o In hot water above 135° F OR o In the product with the handle above the top of the food in an open container OR o On a cleaned and sanitized surface OR o In a protected location if not used with potentially hazardous food Cold and Hot Holding of Food - Cold foods not held at 41°F or below and hot foods not held at 135°F or above must be discarded after 2 hours or if the time spent in the temperature danger zone is not verifiable. Pooled Eggs – Establishments may pool eggs (i.e. more than one egg broken into a common container) for other than immediate service provided the mixture is stored under refrigeration, the process is noted in a HACCP plan and the eggs will be cooked to a minimum internal temperature of 155°F. Raw or undercooked foods - If food will not be cooked to required minimum temperatures, the establishment must issue a consumer advisory denoting the food and the possible risk of foodborne illness. Cooling Food – Food must be cooled in 2 stages using only approved cooling methods. o Stage 1: Food must be cooled from 135°F-70° within 2 hours. o Stage 2: Food must be cooled from 70° F – 41° F or below within an additional 4 hours. Reheated Foods – Foods for hot-holding must be reheated to 165°F within 2 hours. Foods reheated for immediate service may be reheated to any temperature. Inspections – Food service inspections for high priority facilities will now include an annual comprehensive inspection of food, facilities and HACCP compliance. Additional monitoring inspections will occur twice a year. For a list of local health department contact information visit: www.marylandrestaurants.org\laws\permitting For food safety manager certification, employee training and HACCP writing visit: www.ramef.org ©Restaurant Association of Maryland Education Foundation www.ramef.org 5th Edition revised July 2010 20 Notes ©Restaurant Association of Maryland Education Foundation www.ramef.org