1 University of Illinois at Urbana-Champaign Department of Finance FIN 580 OC: Oral Communication for Finance Professionals Spring 2011 Tuesday/Thursday 2:00-3:20 2063 BIF Instructor: Ruth Yontz Email: yontz@illinois.edu Phone: 333-2844 Office: 470E Wohlers Hall Office Hrs: 3:30-5:00 on Tuesdays/Thursdays “The limits of my language means the limits of my world.” Ludwig Wittgenstein (1889-1951) Course Objectives English is the world’s language of business, and the more clearly you can speak English, the more successful you will be. The major objective of this course is to help you speak more fluently and intelligibly. We will focus on important elements of pronunciation and then practice them using business terms, phrases, and topics. We will also practice pronunciation in the context of an important skill in business—effective presentation skills. As a result of taking this course, you will learn to • Speak more clearly and intelligibly • Improve your listening skills • Be aware of and hear many more features of pronunciation • Monitor your speech and self-correct • Deliver oral presentations more effectively Changing one’s pronunciation is difficult and requires a lot of motivation! We will tackle this goal by increasing your awareness of different aspects of pronunciation, learning principles of pronunciation, and practicing those principles in class and outside of class. Your practice outside class is absolutely crucial to changing your pronunciation habits and reducing your accent. Our time in class is not sufficient for you to practice new aspects of pronunciation and make them new habits. Your practice outside class will include listening to audio files, recording and monitoring your own progress, interacting with native speakers, and preparing for presentations. To improve your pronunciation, you also need to take advantage of as many opportunities as possible to speak English. In order to improve your oral presentation skills, your presentations will be recorded so that you can learn by watching yourself, and you will receive feedback from me and your classmates. 2 Course Tools • Textbook Clear Speech: Pronunciation and Listening Comprehension in North American English (includes CD), 3rd edition, by Judy Gilbert, Cambridge University Press, 2005. ISBN 0521543541 • SpokenSkills A semester subscription ($45) to SpokenSkills—a web-based program that enables you to record yourself and allows me to listen, assess, and provide feedback to you. You will use Spoken Skills for a diagnostic test, homework assignments, and lab assignments. • PC Microphone A microphone for your computer (required for SpokenSkills software) • Illinois Compass ¾ Announcements, course materials, and access to your individual grades will be available on Illinois Compass. Go to http://compass.uiuc.edu and log in using your Netid and your Netid password. If you have questions/problems, click “Illinois Compass Student Quick Help” on the login page. ¾ I will use Compass to post announcements and changes or additions to the syllabus. I recommend that you check Compass at least every other day. • Merriam-Webster Online Dictionary The Merriam-Webster online dictionary at www.m-w.com has a pronunciation function. You can type in a word and then hear the pronunciation. There is a link to this site on the Compass home page. 3 Assessing Your Learning My assessment of your learning in the course will be based on the following: Percent • Pronunciation Homework (4) 40 Oral Presentations (3) #1 Presenting Your Career #2 Presenting a Graph #3 Presenting a Problem and Solution 30 Labs (3) #1 Contractions #2 Focus Words #3 Questions 15 Pop Quizzes (3) There will be 4 quizzes; the lowest score will be dropped 15 Pronunciation Homework There will be 4 graded pronunciation assignments during the course that you will complete using SpokenSkills. Each Graded Assignment will be preceded by a Practice Assignment so that you can get online feedback on your skills before doing the graded assignment. If you have technical difficulties in doing an assignment, please email support@inspot.com. • Labs For Lab assignments, you will carry out a speaking activity outside the classroom. You will plan what to say, practice it at home, perform it in the situation, and then reflect on the activity. For each Lab, you will be asked to monitor for a certain feature or features of pronunciation. A special format will be provided for each Lab assignment on SpokenSkills. • Presentations You will make 3 presentations of 3-5 minutes each in class. For each presentation, you will be focusing on improving certain pronunciation features and practicing good delivery skills. All of your presentations will be videorecorded so that you can review them and learn from them. Please dress business casual for presentations—nice shirts, pants, shoes (no jeans, no sweatshirts or sweatpants, no caps). • Pop Quizzes Four short pop quizzes based on material from Clear Speech are intended to motivate you to keep up with work in the textbook. The lowest score out of the 4 quizzes will be dropped. The quizzes may be closed book or open book; for an open book quiz, you will write your answers to the exercises you were assigned. 4 Course Policies 1. Language policy English is the language of our classroom. As soon as you enter the classroom (including before class starts), I want you to speak English. If I hear you speaking another language, I will remind you to speak English. 2. Textbook Buy your own book for this course. You will use the book a lot, and it will not be feasible to share these materials with someone else. 3. Attendance Attendance is very important in this course, and I expect you to attend every class. If you cannot attend a class, please email me ahead of time. 4. Being on time It is very important that you arrive at class on time and be ready to start working when the class starts. If you arrive at class late, it is disruptive to everyone. If you have a class immediately before our class and may be late because of it, please inform me. 5. Preparing for class I expect that you will do assigned work before class. 6. Laptops Please do not use laptops during class time. You will not need to use your laptop for anything related to the course. 7. Cell phones Cell phone should be turned off before you enter the classroom and should not be turned on until after you leave the classroom. (I’ll try to remember this too.) 8. Retrieving materials If you are not in class when handouts are given or assignments are returned, you will need to retrieve them from Compass or come to my office to pick them up. 9. Grades on Compass I will notify you on Compass when your scores are posted for an assignment. It is your responsibility to check your grades after they are posted and notify me of any problems or concerns within one week. 10. Academic Integrity You are responsible for knowing and behaving according to the University’s Code of Policies and Regulations Applying to All Students. See http://www.uiuc.edu/admin_manual/code (Part 4. Academic Integrity). Any one instance of cheating or plagiarism will result in a failing grade for an assignment or quiz. Any two instances will result in a failing grade for the course. Disabilities If you have a physical or learning disability that will make it difficult for you to carry out the work in this course, please notify me in the first week of the course and I will work to accommodate your needs. 5 Dear students of Oral Communication, I have been teaching language and communication for 30 years, and teaching still excites me. I enjoy being in the classroom, working with students, and watching you learn. I am also passionate about language, communication, and culture. I have enjoyed studying and learning different languages, and I am fascinated by differences in cultures. I began my studies as an undergraduate at the University of Illinois, majoring in Political Science. I went on to receive a Master’s degree in Political Science but decided not to continue in that field. I decided that I wanted to get out of central Illinois and see the world. Since I had always enjoyed studying languages, I decided to get a Master’s degree in Teaching English as a Second Language. It was my passport to the world! After finishing my degree, I got a job teaching English at Middle East Technical University in Ankara, Turkey. I enjoyed the challenge of teaching language and living in another culture—and learning a new language myself. After teaching there for three years, I decided to study for my Ph.D., so I returned to the U.S., attended Northwestern University, and received my Ph.D. in Linguistics. For most of the time since I received my degree, I have been teaching at the University of Illinois. I have taught communication courses in the English department, the College of Engineering, and of course, in the College of Business, where I have taught courses for MBA students and students in the one-year M.S. programs. I have experience trying to learn three languages—two not so successfully (French and Spanish) and one more successfully (Turkish). Having learned Turkish in Turkey, I know the power of being immersed in a culture where the language is spoken. I also know that it’s possible, as an adult, to significantly improve one’s pronunciation. In this course, I apply what we know from research and what I know from my own experience as a language learner to design a course that will help you achieve your objective of improving your ability to communicate clearly in English. What do you need to do to be successful in improving your pronunciation? First of all, you need to be very motivated about changing your pronunciation habits. We all know how difficult habits are to change! Second, you need to work diligently with the textbook’s audio files every day. Practicing 20 minutes a day is much more effective than practicing for a longer period once a week. Of course, you need to come to class and practice in the classroom too. Finally, you need to practice your speaking skills by speaking English as much as possible. Although this course is called “Oral Communication for Finance Professionals,” our textbook does not focus on the language of finance and business. So, I supply or ask you to supply examples from business. For example, for all three of your presentations for the course, I ask you to choose business topics and use business terms. When I am not at work, I spend my time traveling, cooking, gardening, reading, going to movies and concerts, and listening to music. My husband and I have two daughters. The oldest one graduated from the U of I with a degree in Finance and works in a commercial real estate firm in Chicago. She and her husband have one daughter. Our other daughter graduated from the U of I with a degree in Materials Science and Engineering in May 2010. She is now a first-year graduate student in Materials Science at the University of California Berkeley. I look forward to working with you this semester. I hope that you will enjoy the course and achieve your objectives. Best wishes, Ruth Yontz NOTE: 6 • • • • Changes in the syllabus will be announced in class and/or on Compass. All unit and page numbers refer to Clear Speech, 3rd edition. Assignments are due on the day they are listed. All homework assignments on SpokenSkills are due by 11:59 p.m. on Saturdays. Week Date Topics & Assignments in Clear Speech 1 1/18 Course Introduction 1/20 SYLLABLES • • 2 1/25 ASSESSING PRONUNCIATION & PRESENTATION SKILLS • 1/27 3 4 Unit 1: Syllables See handout for how to access audio files for Clear Speech online Other Assignments Due SpokenSkills (SS) Checkin • Due by classtime on 1/20. a. Go to http://uofi.spokenskills.com b. Click “Create your own student account”. For Class ID Code, enter SPRINGOC. c. After you create your account, you’ll see the short Checkin assignment. Self Introductions • Create a short (2 minutes maximum) introduction of yourself to the class. • Tell us some interesting personal things about yourself. Don’t present your resume—e.g., education, work experience. Later in the course you’ll do a presentation of your professional career. • Use several PowerPoint slides and upload them to Compass by noon. • Read Presentation 1 assignment • Do handout on stress and endings Do “Pronunciation Diagnostic 1” on SS VOWELS AND WORD STRESS • • Unit 2: Vowels & Vowel Rules Unit 3: Word Stress and Vowel Length 2/1 • • • Unit 4: Word Stress & Vowel Clarity Unit 5: Word Stress Patterns Appendix D – A, B, C (pp. 163-165) 2/3 ORAL PRESENTATION SKILLS Due on 2/5 by 11:59 p.m. on SS: Delivery Skills Practice • HW1 Practice Presentation 1: Presenting Your Career • Upload slides to Compass to correct date by noon the day of your presentation Bring PPT file to class on USB Due: Written text of presentation 2/8 • • 7 Week Date 2/10 Topics & Assignments in Clear Speech Presentation 1 Other Assignments Due • • • Upload slides to Compass to correct date by noon the day of your presentation Bring PPT file to class on USB Due: Written text of presentation Due on 2/12 on SS: • • 5 2/15 7 SENTENCE FOCUS • • Unit 6: Emphasizing Content Words Unit 7: De-Emphasizing Structure Words • • Unit 8: Choosing the Focus Word Unit 9: Emphasizing Structure Words HW2 Practice 2/22 • Unit 15: Thought Groups Read Presentation 2 assignment 2/24 ORAL PRESENTATION SKILLS Presenting a Graph Pronouncing Numbers 2/17 6 HW1 Graded Pronunciation Diagnostic 2 3/1 3/3 Due on 2/19 on SS: Due on 2/26 on SS: HW2 Graded THOUGHT GROUPS Due on 3/3 on SS: • Lab 1 Unit 15: Thought Groups Presentation 2: Presenting a Graph • • • Upload slides to Compass to correct date by noon the day of your presentation Bring PPT file to class on USB Due: Written text of presentation Due on 3/5 on SS: HW3 Practice 8 3/8 Presentation 2 3/10 Presentation 2 8 Week Date Topics & Assignments in Clear Speech 9 3/15 No Class 3/17 No Class 3/29 CONSONANTS Other Assignments Due Due on 3/19 on SS: • HW3 Graded • Lab 2 SPRING BREAK 10 4/31 11 • • Unit 10: Continuants & Stops Unit 11: Continuants & Stops • Unit 12: Voicing 4/5 4/7 Video Assignment (see handout) CONSONANTS • 12 Unit 13: Voicing & Syllable Length 4/12 4/14 Video Assignment (see handout) • Unit 14: Sibilants Due on 4/16 on SS: • • 13 4/19 4/21 14 4/26 ORAL PRESENTATION SKILLS Answering Questions HW4 Graded Presentation 3 • Due on 4/23 on SS: • • 15 Lab 3 HW 4 Practice 4/28 Presentation 3 5/3 Presentation 3 Upload slides to Compass to correct date by noon the day of your presentation Bring PPT file to class on USB Due: Written text of presentation