School of COURSE SYLLABUS Please read this syllabus in its entirety. It is a part of the course content. Further, it is important that you understand what is required in this course and the time frames for completing assignments and activities. SECTION 1: COURSE INFORMATION Course Number & Name: CRN: Course Credit Hours: Semester: Department/Program: Meeting Times/Location: Format: Instructor Name: HFT 3757 – Principles of Event Management 81853 3 Fall 2014 School of Resort & Hospitality Management Tuesdays, 11:00 - 1:45pm – Sugden 111, 114, 115 Lecture, Online Kelly Werder, JD/MBA Office Location: Contact Information: Office Hours: Prerequisites: Course Description: Sugden Hall, Room 219 kwerder@fgcu.edu; but please send via Canvas Inbox if possible Tuesday, 9:50-10:50 a.m. and 3-5 p.m.; Friday, noon to 2 p.m. None Overview of the event industry including conventions, expositions, and major national and international events and their operational requirements. Required Text: Professional Meeting Management – Comprehensive Strategies for Meetings, Conventions and Events (5th Ed.) Published be PCMA (Professional Convention Management Association) Kelly Werder, JD/MBA 1 HFT3757 – Principles of Event Management SECTION 2: MISSION, LEARNING OUTCOMES, & MEASUREMENTS A. PROGRAM MISSION “The mission of the Resort and Hospitality Management program is to provide students with core competencies and experiential learning opportunities in preparation for successful management careers and leadership roles in the resort and hospitality industry and to instill values of lifelong learning and community service.” B. PROGRAM LEARNING OUTCOMES (PLOs) Upon successful completion of the program students will be able to: Content/discipline knowledge and skills: PLO1: Illustrate proficiencies and skills relevant to the operational areas of Resort and Hospitality Management. Communication Skills: PLO2: Apply effective communication skills. Critical Thinking Skills: PLO3: Evaluate information and make decisions using critical thinking and problem solving skills. PLO4: Apply ethical reasoning and professional judgment. C. COURSE LEARNING OUTCOMES At the completion of this course, students will have: 1. 2. 3. 4. 5. 6. Utilized common special events terminology. Described responsibilities of an event manager or planner. Identified the 5 W’s (Who, What, Where, When, Why) of an event. Developed goals and objectives for a special event. Identified 3 local event suppliers/vendors, at least one caterer providing food and beverage. Developed a timeline for event planning and a schedule of events. Kelly Werder, JD/MBA 2 HFT3757 – Principles of Event Management D. MEASUREMENTS OF STUDENT LEARNING OUTCOMES When assessing the learning outcomes below, if a student answers correctly 85 - 100 percent of the questions used to assess their learning outcomes then the student EXCEED EXPECTATIONS. With 70 – 84 percent score the students will MEET EXPECTATIONS. If the students obtain less than 70 percent then their performance are BELOW EXPECTATIONS. ALC/ILO/ PLO Learning Objectives Course Learning Outcomes Content/Discipline Knowledge & skills 1. Described responsibilities of an event manager or planner. 2. Identified the 5 W’s (Who, What, Where, When, Why) of an event. Exam questions Group Assignments 1. Utilized common special events terminology. Group Assignments 1. Developed goals and objectives for a special event. 2. Identified 3 local event suppliers/vendors, at least one caterer providing food and beverage. 3. Developed a timeline for event planning and a schedule of events. Exam questions Group Assignments ILO1 & 3, PLO1 & 3 Assessment Used To Measure Outcomes ILO1 & 3, PLO1 & 3 ILO1 & 3, PLO1 & 3 ILO1 & 3, PLO1 & 3 Communication ILO2 & 3, PLO2 Critical/Analytical Thinking ILO1 & 3, PLO1 & 3 ALC – Academic Learning Compact (State of Florida requirements) ILO – University Learning Outcomes PLO – RHM Program Learning outcomes Kelly Werder, JD/MBA 3 HFT3757 – Principles of Event Management SECTION 3: LEARNING OUTCOME EVALUATION METHODS AND GRADING POLICIES A. Course Grading: Possible Points Assignments: Event Production Assignment 20 Event Technology/Assoc/Cert Presentation 10 Tablescape Competition 10 Attendance 10 Examinations: Exam 1 Exam 2 Final Examination Total: 15 15 20 100 B. Grading Scale/Point System: Final grades will be awarded for this course according to the following scale (90%) A (80%) B (70%) C (60%) D (<60%) F SECTION 4: TEACHING METHODS, PHILOSOPHY, & MESSAGE TO STUDENTS A. TEACHING METHODS The instructor may incorporate the following methods while presenting this course: Lecture, Discussion, PowerPoint Presentations, Student Presentations, In-Class Individual and Group Exercises, Video Films and clips, Guest Speakers, Field Trips, Group Reports and Demonstrations. B. TEACHING PHILOSOPHY The best learning experience is an interactive one. This class will offer ample opportunity for student participation and to apply learning principles to realistic case studies and situations. Kelly Werder, JD/MBA 4 HFT3757 – Principles of Event Management SECTION 5: TENTATIVE CLASS SCHEDULE OUTLINED FOR FALL 2014 WEEK Date 8/19 Chapters, Topics, Assignments, & Deadlines Introduction to course Introduction to projects (Classes meet together in ballroom after break) 8/26 Creativity – It’s Possible! (Classes meet together in ballroom) Event Project teams meet and report status on event projects (Classes meet together in ballroom) Event Budgets Standard Event Forms – BEO’s & Timelines Event Project teams meet and report status on event projects Career Fair – Mandatory!!! Class meets on Monday 9/8, Noon to 3 p.m., Cohen Center (Event 1 – Career Fair event management – team will meet earlier TBD) NO CLASS on Tuesday, 9/9 1 2 9/2 3 4 9/9 9/16 5 Event 2 - Ice Bucket Challenge 9/23 6 Exam 1 – IN CLASS Event Suppliers, DMO’s (Classes meet together in ballroom) Tablescape Training presentation 9/30 7 Event Project teams meet and report status on event projects Event 3 – Creative Food Presentation (ballroom) 10/7 8 Negotiation strategies (Classes meet together in ballroom) Event Project teams meet and report status on event projects 10/14 Selling the Room – Site Selection Role Play (Classes meet together in ballroom) Exam 2 – IN CLASS 10/21 Event Project teams meet and report status on event projects 9 10 Event 4 – Mock Wedding 10/28 Event Project teams meet and report status on event projects Event 5 – Alumni Event 11/4 Event Project teams meet and report status on event projects Event 6 – Ice Scuplting 11 12 11/11 13 VETERANS’ DAY – NO CLASS 11/18 14 Presentations: Event Technology, Industry Associations OR Certifications 11/25 15 12/2 16 Kelly Werder, JD/MBA PANEL DISCUSSION – Event Professionals share their experience (ballroom) Putting it all together – Planning and managing a successful career as an event manager Tablescape Groups – final prep Tablescape competition Event 7 – Tablescape competition event management FINAL EXAM – available on Canvas, due by 12/11 5 HFT3757 – Principles of Event Management “The instructor reserves the right to amend the tentative schedule as deemed necessary.” SECTION 6: CLASSROOM FORMAT, POLICIES, and MANAGEMENT STATEMENT A. CLASS ROOM FORMAT a. This course will require students to be actively engaged in class meetings, activities, and assignments in the classroom, and online. B. COURSE POLICIES a. On-time attendance is important for this class. Please allow yourself enough time to arrive on campus, park your car, and be seated in the classroom prior to when class starts. SECTION 7: UNIVERSITY & COLLEGE STANDARDS & POLICIES Academic Behavior Standards and Academic Dishonesty - All students are expected to demonstrate honesty in their academic pursuits. The university policies regarding issues of honesty can be found in the FGCU Student Guidebook under the “Student Code of Conduct” on page 11, and “Policies and Procedures” sections on pages 18 - 24. All students are expected to study this document, which outlines their responsibilities and consequences for violations of the policy. The FGCU Student Guidebook is available online at http://studentservices.fgcu.edu/judicialaffairs/new.html Copyright – The university requires all members of the university community to familiarize themselves and to follow copyright and fair use requirements. You are individually and solely responsible for violations of copyright and fair use laws. The university will neither protect nor defend you nor assume any responsibility for employee or student violations of fair use laws. Violations of copyright laws could subject you to federal and state civil penalties and criminal liability, as well as disciplinary action under university policies. Disability Accommodations Services - Florida Gulf Coast University, in accordance with the Americans with Disabilities Act and the university’s guiding principles, will provide classroom and academic accommodations to students with documented disabilities. If you need to request an accommodation in this class due to a disability, or you suspect that your academic performance is affected by a disability, please contact the Office of Adaptive Services. The Office of Adaptive Services is located in Howard Hall 137. The phone number is 239‐590‐7956 or TTY 239‐590‐7930 University Policy about Student Observance of Religious Holidays - All students at Florida Gulf Coast University have a right to expect that the University will reasonably accommodate their religious observances, practices, and beliefs. Students, upon prior notification to their instructors, shall be excused from class or other scheduled academic activity to observe a religious holy day of their faith. Students shall be permitted a reasonable amount of time to make up the material or activities covered in their absence. Students shall not be penalized due to absence from class or other scheduled academic activity because of religious observances. Where practicable, major examinations, major assignments, and University ceremonies will not be scheduled on a major religious holy day. A student who is to be excused from class for a religious observance is not required to provide a second party certification of the reason for the absence. Kelly Werder, JD/MBA 6 HFT3757 – Principles of Event Management http://www.fgcu.edu/generalcounsel/files/policies/4.005%20Student%20Observance%20of%20Religiou s%20Holidays.pdf Grading Policies and Grading Systems - The grading system at FGCU is described in the FGCU Catalog and is overseen by the Office of Planning and Institutional Performance. (http://www.fgcu.edu/catalog/) In accordance with FERPA (Family Educational Rights and Privacy Act, 1974), grades may not be announced in class or displayed in any public view by use of the Student ID number (or social security number) in a paper or electronic format. Electronic display format includes email or a web-based environment such as Angel. SECTION 7: UNIVERSITY & COLLEGE STANDARDS & POLICIES CONT. Retention of Papers, Tests, Student and Class Records - University policy dictates that any materials, hardcopy or electronic, that contribute to the determination of a course grade be maintained by individual faculty for one full academic year after the end of the semester. In addition, departments/programs must maintain all records pertinent to grades for any faculty no longer with the university. Eagle Mail - is Florida Gulf Coast University’s student e-mail system. Your FGCU Eagle Mail account MUST be activated. If you are a first time student, you will need your PIN and Student ID, both of which are assigned at registration. - If you don’t know your PIN, you will need to go to the Registrar's office to retrieve it. - To activate your account, visit http://admin.fgcu.edu/IS/applications/studentaccts/activate.asp. - The ANGEL (at http://elearning.fgcu.edu) will be used as the primary application for learning and communication. Additional course information may be distributed via Eagle Mail, so make sure you know how to retrieve your Eagle mails, and check it very frequently (at least once a day). - Log in to ANGEL at http://elearning.fgcu.edu. You need to use FGCU Eagle Mail account and password to log in. - Assignments, instructions, and other course information on ANGEL are integral components of the course material and are hereby incorporated as part of this syllabus. The FGCU Writing Center - assists student writers through free, accessible, learning-based writing consultations. Our primary goals are to help students improve their abilities to think independently, to write critically, and to learn and implement strategies that will assist them in producing effective writing assignments. Consultants help writers with brainstorming, formulating a clear thesis, developing their ideas, and revising. Writing Center sessions are designed to assist writers in improving their ability to revise independently. Writing Consultants also help writers identify issues of style and mechanics; however, they do not edit or proofread. The Writing Center is located in Library West, 202C. Library West is not accessible from the main Library building (Library East). Phone: 239/590-7141 SECTION 8: ASSIGNMENTS In addition to online and in class activities and assignments, there are three main assignments for this course: Event Production Assignment 20 Event Technology Presentation 10 Kelly Werder, JD/MBA 7 HFT3757 – Principles of Event Management Tablescape Competition 10 Event Production Assignment This assignment requires you to select an event that may be produced in our class and then to plan and produce the event. Planning should consider and incorporate: – Themeing – Budgeting – Operational Forms – F&B – Advertising/Marketing – Logistics – Room Layout/Traffic Flow – Program/Speakers/Entertainment – Kiss Goodnight Production should incorporate your plans for: – Themeing – Budgeting – F&B – Advertising/Marketing – Logistics – Room Layout/Traffic Flow – Program/Speakers/Entertainment – Kiss Goodnight Some events will have a budget to work with! – Approval must be obtained from the professor prior to making any purchases – Receipts are required for reimbursement – Sales tax will never be reimbursed. All purchases must be tax-exempt. Your team must have a leader Each person on your team must make significant contributions to earn a grade! Event Production Group Projects (The Events): 1. 2. 3. 4. 5. 6. 7. Career Fair Support – NOTE: Event is MONDAY, September 8, Noon to 3 p.m. in Cohen Center Ice Bucket Challenge Creative Food Presentation Mock Wedding Alumni Event Ice Carving for Event Managers Tablescape Competition Logistics/Production Kelly Werder, JD/MBA 8 HFT3757 – Principles of Event Management Event Production Rubric: 20 points possible Event Clear objectives were developed in writing to guide the event production Event worked well logistically in regards to traffic flow, ingress/egress Event Elements (F&B, themeing, entertainment, education, etc.) accomplished the event objectives An appropriate budget was developed, turned in, and proper budget procedures were followed Team work – everyone worked well together as a team. Inadequate Effective Highly Effective 0 3 5 0 3 5 0 3 5 0 1 3 0 1 2 Event Technology, Association or Certification Presentation This assignment requires you to select a technological development that you believe impacts the event industry, an Event Association or Certification to research. You will have 10 minutes to present the following to the class: – What is it? – Costs/Benefits of the technology, Association, or Certification. – How does it improve a meeting or an event, or how may it help your career aspirations? Event Technology Rubric: 10 points possible Presentation Inadequate Covers all required elements: What is it?, Costs/benefits, How does it 0 improve meetings or help careers Presentation is educational 0 Presentation is convincing that the tech is helpful or will help career 0 aspirations Kelly Werder, JD/MBA 9 Effective Highly Effective 3 4 2 3 2 3 HFT3757 – Principles of Event Management