Payroll & HRMS Presentation Osource (India) Private Limited – An ISO 9001:2008 Certified Organization July 2007 This document contains unpublished confidential and proprietary information of Osource (India) Private Limited. No disclosure or use of any portion of these materials may be made without the express written consent of Osource. About Osource Osource is one of the leading providers of outsourcing and technology solutions. Osource blends its deep process expertise and best practices with optimum technology deliver a comprehensive solution. Owing to strong focus on coupling business processes & technology platforms, Osource has been one of the first organizations to have offered platform-based outsourcing solutions. Draf t The services are offered and seamlessly delivered from multiple delivery centers to meet client’s business objectives, process enhancement and cost optimization goals. Osource provides customized solutions to an eclectic range of industry verticals namely, Banking & Financial Services, Media & Entertainment, Logistics, Hospitality & Health Care, Travel & Foreign Exchange, Legal, Print & Publication, Telecom & Networking, Pharmaceutical, Manufacturing, FMCG, Cosmetics, Mall & Retails companies, Online Retail, Petrochemical, Software & Business Process Outsourcing. 2 Draf t HUMAN RESOURCE MANAGEMENT SYSTEM (HRMS) 3 HRMS at a Glance Draf t Recruitment OnBoarding Employee Profile Employee Self Service Appraisal & Training Promotion & Transfer Separation 4 Recruitment Module Workflow Manpower Budgeting Requisition Requisition Approval Draf t Requisition Second Approval Candidate Application Shortlist Candidates Interview Schedule Interview Feedback Issue offer letter Define CTC structure Accept offer letter Generate Appointment Letter Requisition Closure 5 On-boarding Module Workflow Candidate Joining Details Induction Document Upload Draf t Induction Confirmation – Employee Induction Setup Confirmation – Reviewer 6 Employee Self Service Module Leave Issue Tracker Draf t Asset Managem ent Attendan ce Employee Self Service Travel & Business Expenses CTC Reimburs ement Payroll Portal 7 CTC Reimbursement Module Workflow CTC Claim CTC Acknowledgement Draf t CTC Claim Settlement CTC Payment 8 Appraisal Module Workflow Appraisal Cycle Definition Appraisal Initiation Appraisal Draf t Self Subordinates Supervisor Head of Department Peer 9 Training Module Workflow Course Setup Draf t Training Calendar Definition HR – Training Registration Employee – Training Requisition Requisition Approval 10 Training Feedback Training Training Online Examination Training Result Promotion Module Workflow Promotion Define CTC Structure Draf t Promotion Letter Generation 11 Transfer Module Workflow Transfer Out Transfer In Draf t Employee master data updation Transfer Letter Generation 12 Separation Module Workflow Draf t Online Resignation Resignation Due Updation Resignation Approval Exit Interview Resignation Due Clearance 13 Draf t LEAVE MODULE 14 Leave Module Workflow Leave Master Leave Entitlement Draf t Leave Approval Leave Revoke Application Leave Balance Updation Leave Reports Leave Application Leave Revoke Approval 15 Features of Leave Module – Master Setup Leave Type Employee wise leave entitlement Draf t Leave Approval Level Master Setup New employees/ joiners Leave Entitlement master Leave Year 16 Features of Leave Module – Transactions Leave Approver View Leave View/Edit Draf t Encashment Entry Leave Entry Transactions Year End Process Reports 17 Features of Leave Module – Reports Reports Draf t Employee balance report Leave pending for approval report Leave Type report Leave falling in selected month report Leave encashment report 18 Draf t ATTENDANCE MODULE 19 Attendance Module Workflow Draf t Text File Generation Upload of data Correction and Updation Reporting Validation of data 20 Features of Attendance Module – Master Setup Employee master Draf t Master Setup Shift Duty Timing Shift Allocation master 21 Features of Attendance Module – Reports Reports Draf t Daily Attendance report Late Attendance report Over time report Absent report Duty Roster sheet 22 Draf t PAYROLL MANAGEMENT 23 Payroll Management – Capability 150+ Clients Draf t 350000 Monthly Employee Records Handling Payroll Since 1994 24 Differentiating Factors Platform Based Outsourcing (Ready Web Based Technology Applications) Optimum Blend of Technology & Process – CA & IT Background Multi - Location Delivery Capability Focus on Domestic Outsourcing & Non Voice Domain Draf t 25 Payroll Management – Service Offerings Base Payroll Services Web Portal Services Input Compilation View Pay Slips Support Services Draf t Salary Processing Statutory Challans & Returns Employee Query Support Helpdesk, Email, Inbound Telephonic & Online Chat View Tax Sheets Entry of Investment Declarations PF Management (RPFC & Trust) CTC Expense Collection of Vouchers & Supporting Documents Processing of Vouchers Verification of Supporting Documents Pay Slips & Tax Sheets Tax Simulation Gratuity Management (LIC & Trust) Reimbursement Upload Form 16, 16A, 24 Leave Management Full & Final Settlements Employee Query Resolution Attendance Management External Auditors Support Integration with Swipe Card Systems Superannuation Management (LIC & Trust) ESIC Management Reimbursement Pay-Slips Employee Query Support CTC Limit Monitoring 26 Payroll Processing Methodology Stage 1 Gather Stage 2 Stage 3 Stage 4 Process Review Output Draf t Receipt of Inputs Upload of Inputs in System Verification of Tax Deductions Salary Registers & Bank Uploads Validation of Inputs Verification of Inputs Uploaded Cross Verification of Inputs Pay Slips & Tax Sheets Conversion of Inputs in Uploadable Format Salary Processing Comparison with Previous Month Salary Registers Statutory Challans & Returns Tax Computation MIS Reports & Scorecard 27 F & F Process Draf t 28 Payroll Transition Approach Requirement Analysis Software Customization Go Live!! Draf t Training – Internal Team & Client Parallel Run Software Testing Master Data Conversion & Upload Production Migration 29 Migration Overview – Timelines & Activities I II III • • • • • Parallel Run • Changes, if any • Go Live Draf t • Process Understanding & Mapping 7 Days Days 7 Software Customization Testing & Rollout Data Migration Test/Dummy Run 10 10Days Days 1 Month 30 Draf t COST BENEFIT ANALYSIS 31 In-house Operations vs Outsourced Operations In-house Operations Outsourced Operations Cost Elements Manpower Cost – Processing & Supervisory Staff Other Indirect Cost such as Staff Welfare, Incentives, Bonus etc Cost of Software Application & Implementation Cost of Database License Software & Database AMC Cost Infrastructure Cost such as workstations, servers, desk etc Lump-sump, generally based on the employee strength/ number of transactions, results in – Draf t savings ranging from 20-40% Dependency on the Software Application provider for implementing the required patches in terms of any changes in the tax compliance structure Service Provider is responsible for the same Generally, Lack of pre-defined Service Levels, Quality Benchmarks & Valued Added Services Assured Quality & Service Levels Over-burdening of the processing staff leads to avoidance of the queries Enhanced Query Resolution More time is spent on ensuring Accuracy & Compliance Allows Organizations to Concentrate on Core Business Lack of exposure to the industry-best practices Outside Expertise & Adherence to the Best Practices in Outsourced setup 32 Select Credentials Two of Top – Five Print Media Organizations Five of Top – Ten Hotels Draf t Two of Top – Five Fund Accounting Services Organizations Four of Top – Ten Life Insurance Companies Three of Top – Ten Pharmaceutical Companies Two of Top – Five Telecom Companies Three of Top – Five Financial Services Group 33 FAO | HRO | IT | Operations | Consulting Mumbai | Noida | Hyderabad | Bangalore | Kolkata July 2007 This document contains unpublished confidential and proprietary information of Osource (India) Private Limited. No disclosure or use of any portion of these materials may be made without the express written consent of Osource.