CORK INSTITUTE OF TECHNOLOGY
INSTITIÚID TEICNEOLAÍOCHTA CHORCAÍ
Autumn Examinations 2014
Module Title:
Management for Administrators 1.2
Module Code:
SECR6006
School:
Business
Programme Title:
Bachelor of Business in Administration
Programme Code:
BBADM_7_Y1
External Examiner(s):
Internal Examiner(s):
Prof Jimmy Hill
Ms. Elaine Casey
Instructions:
Answer any 2 questions of your choice.
Duration:
2 hours
Sitting:
Autumn 2014
Requirements for this examination:
Note to Candidates: Please check the Programme Title and the Module Title to ensure that you have
received the correct examination.
If in doubt please contact an Invigilator.
Question 1
(a) “Since the late 19th century, it has been common practice to define management
in terms of four specific functions of managers.” Describe in detail the four key
functions of management.
(24 marks)
(b) Outline 4 of the essential skills needed by a manager working in a large
organisation.
(16 marks)
(c) Differentiate between the terms effectiveness and efficiency from a management
perspective.
(10 marks)
Total (50 Marks)
Question 2
(a) What are programmed and non-programmed decisions? Give an example of each
type to illustrate your answer.
(10 marks)
(b) Explain each of the steps in the rational decision making process. Use examples to
illustrate your answer.
(30 marks)
(c) Outline briefly 2 advantages and 2 disadvantages of group or team decisionmaking.
(10 marks)
Total (50 Marks)
Question 3
(a) Explain briefly what you understand by the term delegation, giving a key reason
for delegation.
(8 Marks)
(b) Discuss, with the use of examples and simple diagrams, each of the following
organisation designs:
 Functional (U-form)
 Conglomerate (H-form)
 Divisional (M-form)
 Matrix
(32 Marks)
(c) Outline 2 of the emerging issues in organisation design.
(10 marks)
Total (50 Marks)
Question 4
(a) Identify and explain the steps in the control process.
(24 Marks)
(b) Explain budgetary control, identifying both the advantages and disadvantages of
budgets.
(16 marks)
(c) Outline briefly the main characteristics of effective control.
(10 Marks)
(Total 50 Marks)