CORK INSTITUTE OF TECHNOLOGY INSTITIÚID TEICNEOLAÍOCHTA CHORCAÍ Semester 1 Examinations 2010/11 Module Title: Management for Computing Module Code: MGMT 8014 School: Mathematics and Computing Programme Title: Bachelor of Science in Computing – Year 3 Programme Code: KCOMP_7_Y3 External Examiner(s): Internal Examiner(s): Mr. Peter Given Ms. Michele McManus Instructions: Answer any two questions. Provide examples where possible. Duration: 2 Hours Sitting: Winter 2010 Requirements for this examination: None Note to Candidates: Please check the Programme Title and the Module Title to ensure that you have received the correct examination paper. If in doubt please contact an Invigilator. Page 1 of 2 Q1. (a) Compare and contrast the rational and administrative models of decision-making. (30 Marks) (b) Detail the reasons for escalation of commitment in decision-making. Illustrate your answer with the use of examples. (c) (12 Marks) Explain the factors that may be used to determine whether to use individual or group decision-making. Q2. (8 Marks) Discuss, with the use of examples and diagrams, each of the following organisation designs: Funtional (U-form) Conglomerate (H-form) Divisional (M-form) Matrix Q3. (a) (50 Marks) ‘Ineffective communication is the fault of the sender’. Discuss this statement with reference to the communications process. (b) (40 Marks) Describe, with the use of a diagram, Vroom’s expectancy theory of motivation. (10 Marks) Q4. (a) Controlling is one of the four primary functions of management and therefore is a vital activity in all organisations. Explain the issues involved in managing control, including the characteristics of effective control mechanisms, and managing resistance to control. (40 Marks) (b) Detail one method of control used in organisations. Page 2 of 2 (10 Marks)