Beyond The Traditional Network Analysis Track 3 Session 2 Joseph Shaw Alex Scott Title: Sr. Network Modeling Analyst Title: Managing Consultant Company: Ahold USA Company: IBM Email: Joseph.Shaw@AholdUSA.com Email: alexscott@us.ibm.com Website: www.aholdusa.com Website: www.ibm.com Phone: 508-977-5093 Phone: 312-320-9841 2 Abstract So you are challenged with managing a large portfolio of products and a complex set of vendors, customers and distribution locations. How do you make sense of this all and streamline your supply chain? This session takes you beyond the pin-on-a-map network analysis and examines factors such as sourcing strategies, inventory optimization, route planning and more. We will also review a grocery case study that involved the analysis of sourcing effectiveness, evaluation DC investment opportunities, and relocation of legacy facilities to get the most out of their supply chain network. 3 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Agenda Overview - Network Modeling and Analysis Managing Model Complexity Baseline Modeling “What If” Scenario Analysis Inventory Optimization Route Optimization Key Takeaways 4 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Ahold USA is a major grocery retailer in the North East, ranked # 5 in the US - 4 Retail Divisions, with over 740 stores in 11 states - Supported by 20 DC’s (internal & external) - Over 110K Associates - Private fleet drives over 66 million miles annually - In addition, it also is the US’s largest on-line home delivery grocery company, Peapod 5 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Ahold USA Continental Structure About 60m people live in this area. About 1/5 of the total US population 4 Divisions, 744 Stores $23B sales, 11 States 20 Warehouses (includes 3rd party) Stop & Shop NE = 215 stores Stop & Shop NY = 171 stores Giant-Maryland = 180 stores Giant-Martins = 178 stores 6 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Network Modeling and Analysis General Supply Chain Management Planning Issues What is the optimal number, location and capacities of suppliers, plants and production lines & processes? What is the right number, location and size of consolidation centers, forward DCs, cross-docks, etc.? What are the trade-offs between - Inbound and outbound transportation costs, duties, tariffs, etc. - Transportation costs and warehousing and inventory costs - Costs and service levels Overall Objectives • Evaluate the current DC network to identify opportunities to optimize warehousing and distribution • • • Which dry DC should service what region? What is the value of co-locating different product types? Which demand should be cross-docked? • Evaluate the long-term DC network strategy • • • Are the DCs & cross-docks the right number, location and size? What is the cost & service impact of adding X-number of stores? What is the impact of switching a vendor? Vendor Stores DC Cross Dock Vendor 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C Stores 7 • WWW. MHC 2 0 11 . COM Overall Approach Ahold utilized specialized network design software and premium consulting services with proven track record to help with this analysis Data Collection Data Analysis & Validation Baseline Modeling Analyze Alternative Scenarios Optimize with current DCs Final Summary Evaluate future DC options Products Business Rules Plants / Vendor Network Design and Analysis Focus Software Project Scope Freight Costs DCs Demand 8 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Managing Model Complexity Overall Network Snapshot Suppliers DCs Customers Network Specifications Value Number of Suppliers > 5,000 Number of SKUs ˜90,000 Number of Store Locations > 750 Number of DCs 16 9 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Managing Model Complexity As we move downstream, the complexity of the supply chain increases exponentially Vendors Supplier Capacity Product Flow Rules Consolidation Product Categorization Cross Docks DCs 16 Consolidation Centers and DCs Cross Docks Warehousing Restrictions Sourcing Policies Warehouse Capacity Warehouse Capability on Handling Products Customers Multiple Carriers 90,000 Products 5,000 Vendors Stores 750 Store Locations Demand Pattern Zone Base Transport Rates for Product Set Utilization and Limitations • Complexity • Uncertainty • Risk Additionally, these variables and business rules change over time which makes the problem dynamic 10 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Simplification is the Answer Baseline Simulation Baseline • Reflects the current reality. • There is a tolerance level for the accuracy due to the assumptions made during modeling and due to the dynamics of the business situations (Changes in the environment over time) Scenario 2 Scenario 1 Reality (Actual) Simulation Baseline Scenarios • Validate the improvements gained by simulating the changes made to the baseline and provide directional strategy Performance Metric 2 Specialized SC simulation software will be used as an analysis tool to identify the best case (most practical) solutions in order to improve the current performance metrics under the given constraints Customer / Stores aggregation Pareto on products 10000000 9000000 8000000 7000000 6000000 5000000 4000000 3000000 2000000 1000000 0 Illustrative 90,000 Products 15,000 Critical Products P_M57457_1 P_064279_1 P_M41084_30 P_036863_1 P_M41605_30 P_019270_1 P_094250_1 P_038136_1 P_086225_1 P_038569_1 P_M41733_30 P_M41897_30 P_046170_1 P_052040_15 P_M41859_30 P_037831_16 P_048616_1 P_042533_10 P_006427_1 P_019594_20 P_M41574_30 P_039110_16 P_002268_1 P_M54671_1 P_M47177_10 P_M200202_1 P_048432_1 P_027498_20 P_M41924_30 P_017200_1 P_M40896_30 P_M116_10 P_040811_1 P_M47173_10 P_M84102_20 P_005796_15 P_028238_1 P_003371_1 P_015601_30 P_078397_1 P_M41093_30 P_016111_16 P_M56332_1 P_M241193_30 P_M279606_30 P_063616_15 P_M41096_30 P_025103_1 Performance Metric 1 Focus on the bigger picture Product aggregation Total parts after product prioritizations 15,000 Products Product Aggregation by Vendors 5,000 Products Consolidation by 3 digit zip code Products belong to basic 16 commodity categories Further product aggregation by product category and vendor location (Zip) 1700 Products 1700 Unique Items 11 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Baseline Model Actual (Accounting) Lane Total CC Cases Miles (Distance) Baseline Model Total Cost P2W NA P2W ASC NA P2W Non-ASC NA Total CC Cases % Variance Miles (Distance) Total Cost $ 216,729,734 $ 4,950,358 Suffied to Freetown $ 3,940,452 Inbound to Richmond $ 2,408,748 ASC Outbound $ 8,893,080 Cost W2W NE N/A N/A NY N/A N/A GC N/A N/A GL N/A N/A $ 44,118,000 202,802,893 157,211,545 7,054,791 $ 44,028,506 0.20% $ 37,320,000 148,382,005 115,024,810 10,242,613 $ 37,403,875 -0.22% 116,413,431 90,242,970 11,380,336 $ 41,484,172 14,610,424 W2C Grand Total TBD 8,399,110 TBD $ 34,478,646 101,756,708 78,881,169 3,848,169 $ 34,578,527 $ 124,809,726 569,355,037 441,360,494 32,525,909 $ 385,524,372 -0.29% • Validation: Model results typically within 5% of actual costs • Scenario analysis • Supply Chain parameters varied one at a time to study impact of change • Scenario selection performed during baseline phase 12 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Typical “What If” Scenarios No Potential Industry Benefits Scenario Name 1 Change Consolidation Center location to indicate optimal based on cost and service factor determination 2 All products sourced from all DCs •Determine the optimal flow path for all products based on cost 3-6% Cost •Specific product flow requirements 3 Co-location of various products •Products group / categories sources from one single location •Cost of switching a vendor 2-8% Cost 4 Optimal number of DCs based on current state constraints (Number of DCs based on current options available) 2-7% Cost Opportunity 1-9% Cost 13 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Optimal DC Location Customer by Demand • Optimal DC location is based on supply and demand patterns • Results for multiple options are shown below Scenario Results Total Costs Savings 40% 29% Baseline Bethlehem 31% 30% Hartford (Second Best) Chester (Optimal) 2 Locations 14 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Inbound Shipments Consolidation In this scenario, a consolidation center is placed, where the customers (Western USA) send all the products. Purpose of the consolidation center is for vendor to have fewer more utilized outbound shipments to other warehouses. Potential Location for Consolidation Center Vendors Customers Warehouse 15 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Inbound Shipments Consolidation Baseline Scenario Potential cost reduction of an entire supply chain cost (dependant on industry) Savings primarily due to additional truck utilization for all inbound shipments Additional inventory held at the consolidation center, but setting up a pull based replenishment will decrease the overall inventory across the network 16 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Optimal Number Of DCs TOTAL COST Millions $ Fixed Warehouse Operating Cost Transportation Cost Optimal Cost Optimized Baseline Costs Reduce 1DC of each type Use 2 DCs of each type to serve entire network Use 1 DCs of each type to serve entire network Transportation Costs increases as the number of warehouses increase Fixed operating costs of all warehouses (collectively) drops as the number of warehouses reduce across the entire network Optimum point depicts the best option based on total cost 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM 17 Focus On Inventory Analysis Typically, when warehouses are consolidated / reduced to serve a market, the net inventory in the system will decrease This decrease in inventory is not linear and will depend on internal and external factors such as lead times, demand seasonality, number of SKUs, etc Consolidated warehouses can be sized based on data outputs in order to handle demand variations 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM 18 Options For Route Optimization Changes to the network impact the route and carrier structure out of each DC In an environment with significant LTL, less aggressive 3.3% 2.0% Logistics savings Inventory considerations Common systems, leveraged volume, SC synergies Probability of success (~20% of project savings) Degree of difficulty Shipment Consolidation (~45% of project savings) Sequentially 3.7% 1.0% Warehouse synergies & consolidation (~35% of project savings) 2.4% Overall % of Logistics Cost Savings multi-stop, and backhaul opportunities, this can be one of the largest opportunities for cost savings more aggressive 19 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Technology Enabled Innovation Traditional Supply Chain Drivers Quality Current Business Requirements Plant 2nd DC DC Cust. Cost Time • Traditional tradeoffs • Economies of scale • High demand growth Internal Factors • Globalization • Sourcing (LCC) • Cost of Capital • Customize Product External Factors • Fuel cost • Labor rates • Global COEs With evolving business requirements under current conditions, our approach focuses on customizing a solution for a specific industry or geographic market. / customer aggregation to adapt to decisions for flexibility P(Erf) Customer Satisfaction Coverage Cost-Efficiency Customer Matrix Efficiency I Cost Performance technology to better understand al tradeoffs and impacts of decisions 2 Customizing product Cost of Delivery 1 Use of tools / Strategic Customization 20 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Key Takeaways Using a holistic approach to analyzing your supply chain can identify and quantify cost savings opportunities associated with sourcing and distribution changes to your network - Once a model is in place, evaluating future scenarios can be done in a matter of hours, not days Reducing complexity and focusing on only the important distribution characteristics can help to ease the burden of the analysis Multiple types of technology can be used to approach different supply chain problems (i.e. network design, shipment routing and consolidation, multi-tier inventory targets) As computing power increases and memory expands, modeling and analysis will require less and less simplification and reduction of complexity, particularly as technology moves to the cloud 21 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Questions? 22 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM APPENDIX 23 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM Performance Metric 1 Objectives Of Baseline Modeling Scenario 2 Simulation Baseline • Reflects the current reality. • There is a tolerance level for the accuracy due to the assumptions made during modeling and due to the dynamics of the business situations (Changes in the environment over time) Scenario 1 Reality (Actual) Simulation Baseline Scenarios • Validate the improvements gained by simulating the changes made to the baseline and provide directional strategy Performance Metric 2 Specialized SC simulation software will be used as an analysis tool to identify the best case (most practical) solutions in order to improve the current performance metrics under the given constraints 24 2 0 1 1 M AT E R I A L H A N D L I N G & L O G I S T I C S C O N F E R E N C E S P O N S O R E D B Y D E M AT I C • WWW. MHC 2 0 11 . COM