Retail Order Management The Omnichannel Opportunity, and Resulting Challenge for Growing Retailers With the notion of ‘channels’ has all but obliterated. Traditional retail paradigms have become broken down and outdated. So what is the new must have? Order Management. Order Management Systems act as the ‘brain’ of the omnichannel operation, connecting supply and demand side channels, gathering information from each; and Today’s customers are driving a retail revolution that is facilitating the choices available for each individual order. putting both retailers and brands under increased The OMS handles complex order flows through data competitive pressure to match their growing expectations transparency and decision making, allowing the whole of a truly connected shopping experience. The modern ecosystem to be centrally managed. shopping journey involves multiple touchpoints, spanning channels, and often countries – customers expect to shop Many retailers may not have the resources and budgets of when, how, and where they want. Digitally connected their larger competitors, but still want to realise the full customers not only expect to shop on their terms, they ‘connected’ vision. To do so, they need to make smart also expect retailers to offer a seamless experience as they investments and choose a solution that is not only robust switch back and forth between multiple channels and enough to meet their current needs, but also capable of touchpoints. scaling along with them as they grow. CONTACT US TODAY email: salesEU@ebayenterprise.com website: ebayenterprise.com/uk Retail Order Management: Driving Connected Commerce eBay Enterprise is pleased to offer a solution that meets these challenges head on, while offering retailers in growth mode competitively priced and highly scalable enterprise class functionality. Optimised specifically for retail, the combination of our Magento Enterprise Edition front end pre-integrated with the eBay Enterprise omnichannel solutions suite offers growing retailers and brands robust capabilities that will easily scale with their growth trajectory. Modular, Flexible and Integrated Built for Growth • • Choose the components you need from a set of pre-integrated solutions and a data integration framework to meet your needs today, and easily add more in the future Speed to Market • Seamless Integration • Leverage a sizeable ecosystem of development partners to implement your omnichannel vision without the strain of the traditional IT implementation Front and back-office capabilities have been custom developed for frictionless transactions and fulfillment across your value chain eBay Enterprise Singular Commerce Focus • Ecosystem Enabled • Highly flexible and customizable, retailer optimized solutions that enable you to quickly scale as your business grows Equipped with the world’s largest, well established solu- With more than a dozen of years of brand and retail experience, it’s all we do; and best of all, we don’t compete with our clients tion partner ecosystem Attractive TCO • Competitive pricing geared towards the business dynamics and limitations of rapidly growing retailers An enterprise class “back-end” platform that provides tight orchestration across the value chain, and a foundation for true omnichannel success, including: distributed order management, omnichannel inventory visibility, store-based fulfilment and dropship management. Additional options include robust payment processing, fraud protection, and comprehensive reporting capabilities. Distributed Order Management • Enterprise capabilities intelligently route orders to the appropriate fulfilment location; optimised for growing retailers to reduce complexity and increase efficiency Omnichannel Inventory Visibility • Serves as the single source of truth for your merchandise Store-based Fulfillment • Quickly turn your stores into a strategic asset and deploy difference-making programs like Ship- from-Store, Click-and-Collect and Ship-to-Store International Expansion • Integrate wtih International marketplaces, handle multi-currency, multi-language transactions, and tax seamlessly across International borders CONTACT US TODAY email: salesEU@ebayenterprise.com website: ebayenterprise.com/uk