The Wall Street Journal Education Program Weekly Review & Quiz Covering front-page articles from July 8-14, 2006 Professor Guide with Summaries Summer 2006 Developed by: Scott R. Homan Ph.D., Purdue University Questions 1 – 12 from The First Section, Section A The Great Giveaway By JOHN HECHINGER and DANIEL GOLDEN July 8, 2006; Page A1 http://online.wsj.com/article/SB115231824063001300.html An American billionaire in his mid-seventies has decided to give away his fortune during his lifetime. He wants to team up with the Bill and Melinda Gates Foundation to curb infectious diseases in the Third World. His name isn't Warren Buffett. "If we give it away now, we're going to do a good job with it, instead of leaving it to future generations of foundation folks," says Herbert M. Sandler, 74 years old. He and his wife, Marion, intend to donate the $2 billion they expect from the sale of the California savings and loan Golden West Financial Corp. before "we shuffle off this mortal coil." The Sandlers' plan, like Mr. Buffett's $30 billion gift to the Gates foundation announced last month, exemplifies the changing pattern of U.S. philanthropy -- and the Gates organization's increasing influence over it. The charitable titans of today are unlike many of the old-school business bluebloods who sought to immortalize their names by setting up foundations that parceled out small gifts forever. Instead, some of America's wealthiest moguls-turned-philanthropists -- Eli Broad, Charles Bronfman, Lawrence Ellison, Michael Milken and Sanford Weill, among others -- favor spending money faster, while retaining a high degree of control and demanding more accountability from the programs they fund. Led by Bill Gates, many in this generation of donors are tackling complex problems overseas and the U.S., taking on responsibility for health-care, foreign aid and K-12 education. The growing presence of major foundations in these areas may drive governmental funders and small nonprofits alike to shift funding to less popular problems. In a 2005 survey of 91 people with assets above $30 million by Boston College's Center on Wealth and Philanthropy, 65% said they planned to donate more of their wealth during their lifetimes than in their estates. "People realize you can't take it with you. It's a lot better to do a lot of this philanthropy while you're still alive and you have the energy," says Mr. Weill, former Citigroup Inc. chief executive and chairman, who has given away $600 million in the past 10 to 15 years. "We can use our brainpower to make the world a better place now -- not to leave a bunch of money that will be around in 100 years. Being the biggest foundation doesn't interest us at all." © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 1 of 37 These big new givers have the potential to reorder the priorities of charitable giving, which totals $260 billion annually in the U.S. For now, religion and education receive half that pie, while health care weighs in at 9%. In 2004, the Gates foundation devoted $1.2 billion to international health -- the only U.S. foundation to spend more than $30 million on that cause. The new donors are as eager to make a dent in Third World infant mortality rates as they are to have an arts center or university wing named after them. They're willing to make big bets on a handful of charities they feel are most effective rather than spreading the wealth. They also want documented results. Intel Corp. co-founder Gordon Moore says the rise of foundations established by engineers and scientists, such as himself and Mr. Gates, has led to "a huge push toward measurability." The old idea, he says, was to choose the recipients, "send them some money, and file reports when they come in." By contrast, his $5 billion foundation, which spends $225 million a year on science, environmental conservation and the San Francisco Bay Area, "puts a lot of effort into measuring things that are difficult to measure." It funds both efforts to preserve the diversity of species -and a program that seeks to establish "baselines and protocols" to measure biodiversity. "If you're making contributions to preserve biodiversity, how do you show that you're actually preserving species? It's not easy to go out and count them every week," he says. Oracle Corp.'s billionaire chief executive Lawrence Ellison shut down his medical foundation's funding of research into infectious diseases in January 2005. Its work wasn't having enough impact in a field where "every little bug has its own scientific constituency," according to Richard Sprott, executive director of the foundation. Mr. Ellison, who has given $175 million to the foundation over the past eight years, shifted the $20 million a year he had been donating to infectious-disease research into studying the biology of aging. Dr. Sprott says the foundation is funding cutting-edge science in that field, such as applying embryonic stem-cell research to the aging process. The Ellison Medical Foundation has no endowment; known as a "pass-through" foundation, it spends all of the $40 million that Dr. Ellison gives it annually. "It lives only as long as Larry is happy with what we do," says Dr. Sprott. Its five staff members are employed under at-will contracts that either side may cancel. A pass-through foundation on Ellison Medical's scale is unprecedented, said Sara Engelhardt, president of the Foundation Center, which collects information on philanthropy. Pass-through family foundations typically lack staff and give out less than a million dollars per year. A. Jerrold Perenchio, chairman of Spanish-language media company Univision Communications Inc., funds the second largest pass-through, Chartwell Charitable Foundation in Los Angeles. Established in 1998, Chartwell donated $10 million a year in 2005 to causes including Save the Children, the American Red Cross, the Henry Mancini Institute and the Ronald Reagan Presidential Foundation. Other donors are developing new vehicles for philanthropy as well. Both eBay Inc. founder Pierre Omidyar and Google Inc. founders Sergey Brin and Larry Page have launched entities that, unlike foundations, give to both for-profits and nonprofits. The Omidyar Network, which includes a $200 million tax-exempt fund and a $200 million tax-paying investment vehicle, has invested $80 million in the past two years. One-third of the money has gone to initiatives in micro-finance, which typically involves small loans to low-income people starting their own enterprises. A spokeswoman for Mr. Omidyar said he plans to "deploy" the "lion's share" of his net worth -- estimated at $10 © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 2 of 37 billion -- through Omidyar Network during his lifetime. Mr. Brin and Mr. Page have pledged 1% of Google's equity and profits, amounting to a total of $1 billion, to tackle global poverty, public health and climate change. New York Mayor Michael Bloomberg, 64, the billionaire financial information titan, has said he will trade politics for philanthropy when his term expires. Mr. Gates said at a news conference in late June that his foundation will "find a way to partner" with Mr. Bloomberg because they share interests in education and curbing malaria. Causes supported by the new generation of donors are sometimes controversial. Some conservatives have criticized CNN founder Ted Turner for donating $1 billion to the United Nations, and investor George Soros for funding efforts to promote treatment rather than jail for drug users. Nor does money guarantee progress. Math scores of students at new and redesigned high schools funded by the Gates foundation are "on par with or lagging behind" other schools in their districts, although reading scores show a "positive trend," according to a 2005 report prepared for the foundation. It won't be easy for these givers to match their predecessors' achievements. Established in 1911-12 with $135 million, at a time when the federal government only spent $690 million a year, Carnegie Corporation of New York helped found the field of library science and provided universities with retirement money for professors, creating the model for the Social Security system and retirement insurance generally. The Rockefeller Foundation funded development of a yellow-fever vaccine and of higher-yielding strains of wheat and rice that averted famine in Third World countries. Bowing to Mr. Buffett's reputation for shrewd investing, some smaller-scale philanthropists may give their assets to large foundations, until now an infrequent practice. One outcome, philanthropy specialists say, could be a period of consolidation that slows or reverses the recent proliferation of personal foundations. There are 68,000 foundations in the U.S., more than twice as many as in the 1990s. Such consolidation would likely yield economies of scale, but also concentrate charitable clout in the hands of a privileged few. Ms. Engelhardt of the Foundation Center predicts Mr. Buffett's gift will inspire other people of wealth to donate to or form partnerships with the Gates Foundation, creating a mega-institution that would be a major player in world affairs. For its part, the Gates foundation says it isn't seeking more money and encourages donors simply to give to the causes and organizations it favors. Mr. Buffett "has been very clever with this move," says Intel's Mr. Moore. "He does not have to worry about staffing a foundation. He picked one already working in areas that interest him and that has a competent and aggressive management in place." 1. In a 2005 survey of 91 people with assets above $30 million by Boston College's Center on Wealth and Philanthropy, ___________ said they planned to donate more of their wealth during their lifetimes than in their estates. a. 25% b. 45% c. 65% Correct d. 85% 2. Established in 1911-12 with $135 million, at a time when the federal government only spent $690 million a year, _____________ of New York helped found the field of library © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 3 of 37 science and provided universities with retirement money for professors, creating the model for the Social Security system and retirement insurance generally. a. Ford Corporation b. Gates Corporation c. Dell Corporation d. Carnegie Corporation Correct Storm Damage As Hurricane Season Begins, Disaster Insurance Runs Short By LIAM PLEVEN, IAN MCDONALD and KAREN RICHARDSON July 10, 2006; Page A1 http://online.wsj.com/article/SB115249681787202034.html Last year's violent hurricanes continue to roil a vital corner of the insurance industry: Demand for disaster coverage is far outstripping supply, and the consequences are rippling through the economy. The crunch isn't coming just because companies and individuals are buying more insurance. Insurers themselves, anticipating future destructive storms, are trying to buy more coverage on the policies they write -- a crucial segment of the business known as reinsurance. But reinsurers, which also paid out billions last year, are wary of getting hit hard again and have raised their rates substantially. Businesses and homeowners are paying the price. In late January, a private-equity fund called First Reserve Corp. discovered firsthand how much the market has changed. The Greenwich, Conn., firm wanted to buy an oil-and-gas platform in the Gulf of Mexico. During a conference call with colleagues in Houston, the fund's executives learned that insuring the project would cost about $25 million a year, not the $2 million they'd expected. "That kind of shut the room up," says Mark McComiskey, a managing director at First Reserve. The firm decided to kill the deal. In the wake of Hurricane Katrina, billions of dollars poured into the insurance industry from investors hoping to profit from rising premiums. After hard hurricane seasons, such cash influxes often buoy insurers and help stabilize premiums. But this time, the new capital was insufficient to soak up the increase in demand. "There's just this loud sucking sound in the market now," says J.C. Sparling, an executive vice president at Mercator Risk Services Inc., an insurance brokerage. Disaster-insurance rates have risen so sharply that businesses with exposure to hurricanes are canceling projects, paying more for whatever coverage they can get, and in some cases, going without insurance altogether. CDC Publishing LLC, a Vero Beach, Fla., firm that publishes construction-industry data, says it's spending 12 times as much for hurricane insurance as it did last year. Pinnacle Entertainment Inc., a Las Vegas-based hotel and gaming firm, cut its weather-catastrophe coverage from $400 million to $100 million after suffering extensive damage at a Biloxi, Miss., casino last year. And Wal-Mart Stores Inc. said in May it would drop its coverage for severe windstorms because it had become too expensive. Instead, the retailer will cover losses from such storms out of its own pocket. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 4 of 37 Some insurance players are stepping into the void. Hedge funds and private-equity firms are pouring billions of dollars into new and risky investment vehicles that provide capital to back coverage for specific risks. In addition, Warren Buffett's Berkshire Hathaway Inc. seems to be betting big on reinsurance even as other investors pull back. "If you like to watch football, you probably enjoy the game a little more if you have a bet on it," says Mr. Buffett. "I like to watch the Weather Channel." 3. CDC Publishing LLC, a Vero Beach, Fla., firm that publishes construction-industry data, says it's spending ______ times as much for hurricane insurance as it did last year. a. 4 b. 12 Correct c. 25 d. 75 4. In May ________ said it would drop its coverage for severe windstorms because it had become too expensive. Instead, the retailer will cover losses from such storms out of its own pocket. a. K-Mart b. Sears c. Target d. Wal-Mart Correct Nielsen Plans to Track Viewership of TV Commercials for First Time By BRIAN STEINBERG and BROOKS BARNES July 11, 2006; Page A1 http://online.wsj.com/article/SB115258347955103007.html Nielsen Media Research, the firm that calculates national television ratings, plans to answer one of advertising's most pressing questions: How many people actually watch TV commercials? In November, Nielsen will begin for the first time to provide formal ratings for commercial breaks, a move with far-reaching implications for the fast-changing media world. Currently, Nielsen, a unit of Dutch media company VNU NV, provides ratings only for individual TV programs in their entirety. Commercial prices are based on that overall rating. The higher the rating of a particular show the more money a TV network can charge advertisers for a spot shown during that program. Both TV networks and advertisers expect the new Nielsen ratings will show that viewership declines noticeably when a program breaks for commercials. A particularly big drop could fuel advertisers' push for changes in how ads are incorporated into shows, reinforcing demands for fewer or shorter ad breaks and lower ad rates. It could also accelerate the flow of advertising dollars out of television to the Internet and new digital media. "Prices should go down," says Bruce Goerlich, executive vice president and director of strategic resources at Publicis Groupe SA's ZenithOptimedia, a firm that buys advertising © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 5 of 37 time on behalf of corporate clients and other marketers. "If I was a buyer, I would be taking the stance of, 'Quite frankly, what you said you were delivering, you weren't.' " Television executives aren't likely to roll over, though. Jeff Zucker, chief executive of General Electric Co.'s NBC Universal Television Group, says there's "no reason to believe" the new ratings will put pressure on prices. "The bottom line is that there is still no better way to reach a mass audience," he says. Any softening of ad prices would be a big blow for the nation's TV networks and their parent companies. Media stocks overall have been depressed in recent years as technology has whipsawed the industry. Many big advertisers have already cut back on traditional TV spots. General Motors Corp., for example, says its spending on 30-second prime-time commercials declined by 50% in the five years between 2000 and 2005. In the recently concluded "upfront" ad-sales negotiations, where major networks sold the bulk of their ad time for the coming fall season, overall ad commitments fell slightly compared with the previous year, which itself was down from the year before. Ad buyers and sellers believe the new commercial ratings could help determine pricing for ad time starting with next year's upfront session. Since the industry's early days, networks and advertisers have debated how many people watch the 30-second spots sprinkled throughout TV programs. Viewers have long used commercial breaks to grab something to eat or change channels. Questions about the effectiveness of commercials have increased in the past couple of years as digital video recorders, or DVRs, such as TiVo, have become more popular, making it easier for people to zip through the ad breaks in shows recorded earlier. The new ad ratings, to be offered retroactively to the September start of the coming fall TV season, will measure the average viewership for all the national commercial minutes that run during a program. They won't track individual commercials or specific commercial time slots. The new ratings will be gathered the same way Nielsen compiles its existing TV ratings. The firm will use set-top monitors in 10,000 Nielsen homes, checking viewers' TVs several times per minute to determine what show is on. The monitors record whether viewers are changing the channel during a commercial break or zapping through the break with a DVR. As for visits to the fridge or bathroom, Nielsen viewers are supposed to use another device to record when they leave a room in which a set is playing. The system isn't foolproof, but a Nielsen spokesman says the company believes more than 90% of its viewers comply with this rule. Finding new ways to measure consumer involvement with media is crucial for Nielsen. Its CEO, Susan Whiting, has announced a flurry of initiatives to measure everything from video playback on cellphones to TV viewing in sports bars. Although the company is the sole provider of national TV ratings, it faces competition from a host of firms that survey measures such as viewer response to ads. The introduction of commercial ratings comes as advertisers and their agencies are increasingly focused on measuring the results of the commercials they create. Advertising has long been viewed as a game of chance, with marketers putting money into costly TV commercials without any clear idea of whether the ads drive sales of their products or yield greater recognition among consumers. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 6 of 37 But the Internet gives marketers the ability to determine the number of people who click on an ad, sign up for a test drive at a local car dealership or choose to receive an email newsletter. Ads on other emerging media outlets, such as cellphones and video on demand, are also providing a measure of consumer response. TV, however, still commands the largest share of ad dollars. In 2005, advertisers spent about $54 billion on local, cable and network TV, according to TNS Media Intelligence. "Proof of performance measures become one of the things that people can use to separate the wheat from the chaff," says Jon Swallen, TNS Media Intelligence's senior vice president of research. Network executives argue that advertisers have long known some viewers stop watching during commercial breaks and they say current ad prices reflect this. While Nielsen hasn't previously provided ratings for commercials, it has provided networks with detailed viewership data tracking programs minute-by-minute. Networks and advertisers have been able to crunch this data to figure out how many people watched their commercials, but these calculations were of limited use in ad negotiations because they weren't done in a uniform fashion. Networks say the new ratings could be good for them because they provide the hard numbers advertisers have long sought. Mike Shaw, president of sales and marketing for Walt Disney Co.'s ABC, says the new metric means networks can go to advertisers and say, "Here is exactly who watched your commercial. They didn't graze. They didn't go to other channels." 5. Nielsen Media Research, the firm that calculates national television ratings, plans to answer one of advertising's most pressing questions: How many people actually watch ______________? a. PGA Golf b. Monday Night Football c. TV commercials Correct d. Beach Volleyball 6. General Motors says its spending on 30-second prime-time commercials declined by _______ in the five years between 2000 and 2005. a. 25% b. 50% c. 75% Correct d. 78% States and Towns Attempt to Draw The Line on Illegal Immigration By MIRIAM JORDAN July 12, 2006; Page A1 http://online.wsj.com/article/SB115266944904204220.html As immigration legislation stalls in a divided Congress, states and towns across the nation are taking matters into their own hands, pursuing a range of measures aimed at cracking down on illegal immigrants. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 7 of 37 Driven in part by election-year pressures, politicians from Massachusetts to California are drawing up laws and ordinances to limit illegal immigrants' access to jobs, housing and government services. The officials argue that illegal residents are overburdening local schools and hospitals and straining public finances. This year, more than 500 pieces of immigration-related legislation have been introduced in state legislatures, and 57 of them have been enacted in 27 states, according to the National Conference of State Legislatures. In April, Georgia Gov. Sonny Perdue, a Republican, signed into law a bill that will restrict public benefits and certain employment rights for illegal immigrants, starting next year. On Monday, Colorado legislators passed similar measures. Last month, several Pennsylvania legislators introduced a package of bills that would, among other things, prohibit public spending on services or benefits for illegal immigrants. Several Pennsylvania towns are considering local sanctions against landlords that rent to or businesses that employ such immigrants. In Idaho, home to an estimated 19,000 illegal immigrants -- many employed in meatpacking and construction -- Canyon County filed a racketeering lawsuit last year against agribusiness companies and other employers accused of hiring them. The suit sought to recover money the county said it spent on services for the immigrants. After a federal judge threw out the case, county commissioners voted earlier this year to appeal the ruling. Even towns with relatively few immigrants are drafting pre-emptive measures. Officials in Sandwich, Mass., a Cape Cod community of 24,000, where immigrants account for just 3% of the population, endorsed a motion this week to declare the town "not a sanctuary for illegal aliens" and to impose a $1,000 fine on businesses for each undocumented immigrant they hire. The grass-roots initiatives, which cut across party lines, come amid a standoff between the House and Senate over differing versions of an immigration bill. The House version calls for beefing up border enforcement and denying amnesty to illegal immigrants already in the U.S.; the Senate version would put millions of illegals on the path to citizenship. A compromise is considered unlikely this year. Some of the state and local initiatives may run afoul of federal law and face legal challenges from immigrant-advocacy groups. "These local measures are couched as rental or trespassing laws," says Maria Blanco, an attorney at the Lawyers' Committee for Civil Rights in San Francisco. "The bottom line is their motivation is to control immigration, and that is within federal purview." As more illegal immigrants journey beyond traditional gateways like the Southwest and California to settle in states like Massachusetts and Georgia, local initiatives to crack down on them are springing up in small towns and suburbs thousands of miles from the U.S.-Mexico border. In many of those areas, the local impact of the influx is more noticeable than in the urban centers or agricultural regions where illegal immigration has long been a fact of life. In the northeastern Pennsylvania town of Hazleton, population 31,000, Mayor Louis Barletta introduced a proposal last month that calls for revoking permits granted to businesses that employ illegal immigrants, imposing fines on landlords who rent to them and making English the city's official language. The city council has given preliminary approval to the initiative, and it is expected to pass this week. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 8 of 37 "We should be using tax dollars on legal taxpayers, not on illegal aliens," says Mr. Barletta, a Republican, who has eliminated a $1.2 million deficit he inherited on taking office in 2000. Mr. Barletta, who says he doesn't know how many of his town's fast-growing Hispanic community might be illegal immigrants, says the last straw for him was the murder of a 29-year-old Hazleton resident in May. The four suspects in custody are illegal immigrants, he says. "Our police department worked 36 hours to apprehend these individuals. We had hundreds of hours of overtime," he adds. 7. This year, more than 500 pieces of immigration-related legislation have been introduced in state legislatures, and ______ of them have been enacted in 27 states, according to the National Conference of State Legislatures. a. 57 Correct b. 83 c. 157 d. 307 8. Officials in Sandwich, Mass., a Cape Cod community of 24,000, where immigrants account for just 3% of the population, endorsed a motion this week to declare the town "not a sanctuary for illegal aliens" and to impose a _______fine on businesses for each undocumented immigrant they hire. a. $10 b. $100 c. $1,000 Correct d. $10,000 Delicate Moment On Verge of Historic Rate Shift, Japan Bank Chief Faces Scandal By YUKA HAYASHI July 13, 2006; Page A1 http://online.wsj.com/article/SB115275079127805201.html TOKYO -- Toshihiko Fukui, the Bank of Japan's genial, unassuming governor, can't seem to stay away from scandal. In 1998, he was a deputy governor contending for the top job. But an internal investigation revealed that scores of BOJ officials had been entertained by the privatesector bankers they were supposed to regulate -- including at a type of restaurant where panty-less waitresses served beef hot pots. Though not directly implicated, Mr. Fukui was forced to "take responsibility" by resigning from the bank. For the past month, the 70-year-old Mr. Fukui has been in trouble again. Before returning to the BOJ as governor in 2003, he invested in a fund run by an aggressive manager. Last month, the manager was arrested for insider trading, and Mr. Fukui acknowledged he had made a $130,000 profit -- more than doubling his original investment. Though he broke no laws and announced he was donating the money to charity, opinion polls show that the public thinks he should resign again. The latest scandal puts the spotlight on an institution in the throes of a crucial transformation. Once viewed as a textbook study in bad policy-making, the BOJ has © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 9 of 37 gained much-needed credibility with the market for its recent handling of interest rates. At the same time it has struggled to adapt to new ethical and cultural standards that Japanese society is imposing on public servants. Mr. Fukui and his team will need all the political capital and policy skills they can muster in coming days. The BOJ is preparing to abandon a five-year emergency regime of zero interest rates, a historic shift that many economists think could come as soon as tomorrow. (See related article1.) The stakes are high, not just for Japan, but for the world. If the BOJ moves too fast, it risks choking off Japan's promising economic recovery and dragging down world financial markets. If the BOJ drags its feet, Japan could end up with a repeat of the asset bubble that distorted global capital flows in the 1980s. Most economists are betting the BOJ will steer a successful middle course. That's partly due to a little-noted evolution in the central bank's role. In the past, policy was opaque and led to tussles with the government ruling party. Now, the BOJ is more like other major central banks. It is independent, after a 1998 law that removed the right of the finance ministry to request policy changes or fire senior BOJ officials. Its policy board now includes academic economists, who fuel lively debates. In March, it adopted what amounts to an inflation target to increase transparency -- something even the Federal Reserve has so far resisted. All these things make for clearer monetary policy that is less likely to startle markets, confuse businesses and upset the economy. "The BOJ's monetary policy has definitely moved back to the mainstream of central banking," says Adam Posen, a senior fellow at the Institute for International Economics in Washington and a long-term critic of the bank. He adds that the BOJ has been "managing the market's expectations well." The last time the bank raised rates, in 2000, the decision was disastrous, and Japan became mired in deflation: The economy started to shrink, consumer prices and the stock market fell, and hundreds of thousands of Japanese lost their jobs. This time, signs are that things will go better. Partly that's because of Japan's revived economy -- growth is a solid 3% or so, corporate profits are strong, and prices are rising, if modestly. Better government is essential if Japan is to have a fighting chance of coping with a shrinking population, huge national debt and increasingly powerful neighbors like China and India. The changes at the BOJ are one element of a 20-year struggle to renovate the Japanese policy establishment. Politicians are no longer as corrupt as they used to be, bureaucrats are easing regulations, and financial markets are more open and clearly regulated. The changes at the BOJ are "an extension of a more scientific approach to policy" in general, says Robert Feldman, Morgan Stanley's chief economist in Tokyo. Japan's increasing economic integration with the rest of the world means this matters to other countries. Because of low interest rates at home, wealthy Japanese investors plowed money overseas where interest rates were higher. And speculative investors from around the world have borrowed money at Japan's low rates and invested elsewhere. If the BOJ tightens too aggressively, this money could be sucked out of global markets, battering asset prices. Already, anticipation of monetary tightening in Japan helped prompt a financial crisis in Iceland this year, after speculative investors suddenly withdrew their funds. William Gross, fund manager at Pacific Investment Management Co., warned investors last month that tighter monetary policy in Japan could discourage global investors from © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 10 of 37 investing in "risk assets" such as emerging market stocks, high-yield bonds and housing. "Watch the BOJ," was his advice. The BOJ has traditionally conducted policy well in stable times, but made errors at crucial turning points. During the 1970s, when much of the world was struggling with inflation, the bank pulled off the feat of sustained price stability in a fast-expanding economy. But its reputation began to change after 1985, when Japan agreed to let the dollar depreciate against the yen. The idea was to help reduce a growing U.S. trade deficit by making U.S. goods cheaper for the Japanese. That threatened to hurt the profitability of Japanese manufacturers by making their exported products more expensive overseas. So the BOJ decided to help boost Japan's domestic demand -- both to help Japanese manufacturers, and to suck in imports. It halved its short-term rate between 1986 and 1987 to 2.5% from 5%. The result was exploding asset prices. The stock market tripled in value over four years, while land prices in Tokyo rose even more. Satoshi Sumita, BOJ governor between 1984 and 1989, wrote later in a memoir: "We should have understood the meaning of the rise in asset prices, and should have done something a bit sooner." Then the BOJ reversed course. Over 15 months from May 1989, it raised rates by 3.5 percentage points in just five actions to 6%. Stock prices halved over the next three years, and its new governor, Yasushi Mieno, became a target of harassment. He received razor blades in the mail. Shin Kanemaru, the ruling political party's leading power broker, demanded lower interest rates, "even if it means cutting off the governor's head" -- that is, firing him. When the BOJ flip-flopped again, it was too late and didn't have enough effect. By 1999, the BOJ had set the target for its overnight call rate -- the rate at which banks lend to each other, equivalent to the Federal Funds Rate -- at zero. But the Japanese economy still slid into deflation. Even with mortgage rates as low as 2%, few consumers wanted to borrow because they expected their own earning power to fall along with prices. Japan became a case study for what can go wrong when bubbles are allowed to form and then pricked too aggressively. When inflation dipped close to zero in the U.S. in 2002, the Fed made sure it didn't repeat Japan's mistakes. It published a report, "Preventing Deflation: Lessons from Japan's Experience in the 1990s." This concluded that the BOJ had failed to foresee the bubble, and could have avoided deflation with an additional twopercentage-point cut in interest rates in the early 1990s. The Japanese public increasingly saw the BOJ and the broader government as responsible for their economic ills. A big part of the economic problem was that banks had lent recklessly during the bubble era, and now needed bailing out with government funds. Public anger reached a new level when it was revealed in 1998 that hundreds of bureaucrats from the BOJ and the Ministry of Finance had been entertained by private-sector bankers in exchange for special treatment, such as pre-announcement tip-offs on economic indicators. In their private language, central-bank officials classified some of the entertainment as "splash," which referred to a casual restaurant. Others counted as "plunge" -- elaborate multicourse meals at formal Japanese restaurants, sometimes including dancing and music by geisha. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 11 of 37 A senior BOJ official was arrested for leaking confidential information in exchange for such entertainment. Another was grilled in parliament, and then hanged himself. To assuage the public, the BOJ cut executive salaries: The governor's annual pay was reduced by nearly a quarter to around $400,000. It has since been reduced to around $350,000 after criticism that it was still too high. The BOJ became more like other modern central banks such as the Fed with a 1998 change in the BOJ Law aimed at making it more accountable. In an attempt to insulate the bank from government interference, the law clearly stated the main purpose of the central bank is to stabilize prices. But even this backfired at first. Reacting to past aggressive interference by politicians, Masaru Hayami, the first governor to serve under the new law, declared that the central bank "must be able to say no," and that being "hit with stones" of criticism was a badge of honor. 9. The last time the Bank of Japan raised rates, in ______, the decision was disastrous, and Japan became mired in deflation. a. 1998 b. 2000 Correct c. 2002 d. 2004 10. When inflation dipped close to zero in the U.S. in 2002, the Fed made sure it didn't repeat Japan's mistakes. It published a report, "Preventing Deflation: Lessons from Japan's Experience in the 1990s." This concluded that the BOJ had failed to foresee the bubble, and could have avoided deflation with an additional _______ in interest rates in the early 1990s. a. 2 % cut Correct b. 2 % increase c. 4 % cut d. 4 % increase Under Pressure, Airbus Redesigns A Troubled Plane By DANIEL MICHAELS and J. LYNN LUNSFORD July 14, 2006; Page A1 http://online.wsj.com/article/SB115283988341806506.html Nick Tomassetti, a retired Airbus executive, was fishing in the Gulf of Mexico in early March when he received an urgent message from his former employer: Help us save the A350. Airbus's latest long-haul jetliner was failing with customers. Desperate to improve the deteriorating economics of their industry, airlines said the plane lacked speed, comfort and efficiency and were flocking to rival Boeing Co.'s 787 "Dreamliner." Within days, Mr. Tomassetti had joined a crisis-management operation in France to redraw the A350 from scratch. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 12 of 37 Now Airbus is scrambling to unveil its faster and roomier plane at next week's Farnborough Air Show, the year's most important industry gathering. Even if it does, it remains to be seen whether airlines like the new jet enough for Airbus to start building soon and avoid trailing Boeing for years to come. The giant European plane maker faces this crisis because of two monumental business mistakes: Lulled by years of success in an industry with only two big players, it ignored the demands of its customers; and it underestimated arch-rival Boeing. The A350, like the Dreamliner, is part of a new generation of airplanes that will carry the bulk of long-haul travelers for the next 20 years -- a highly profitable market likely to top 6,000 planes during the period, at $150 million to $200 million each. At a time of high fuel costs and plunging fares, the world's airlines are leaning heavily on manufacturers to design faster, lighter planes. The new A350 is an attempt to address these concerns. Details could change, but according to a confidential Airbus marketing document, the new aircraft would match the speed of Boeing's 787 and slightly exceed its range. The A350 cabin would become slightly wider than the Dreamliner's, comfortably seating nine passengers in each row, instead of eight in the original version. Airbus hopes to make the A350 in three different sizes, in an effort to compete with the Dreamliner and another popular Boeing plane, the larger twin-engine 777. Airbus may rename the plane the A370. If Airbus doesn't officially launch the plane at Farnborough, executives could still promise to pursue the project and start collecting expressions of interest from customers. But that would fall short of committing to invest money and build the plane. Several customers have indicated that if they don't like what they hear at Farnborough, they could jump ship and head to Boeing. "If they don't launch this plane, they will lose," says Tim Clark, chief executive of Dubai's Emirates Airlines, a major Airbus customer. "How they handle the launch and how much credibility they bring will be key." When Boeing unveiled its 787 long-haul jet in 2003, Airbus didn't take its U.S. rival seriously. Boeing had recently proposed two other projects and then dropped them. The European plane maker had dominated the market for several years and thought its momentum would continue. But the Dreamliner, as Boeing dubbed it, made all Airbus models on the market look outdated. The craft, slated for delivery in 2008, would be made largely of carbonenhanced plastic and propelled by new engines. This made the plane 20% more efficient to operate than existing planes of its size. In addition, the Dreamliner was faster -airlines estimated it could fly from Los Angeles to Sydney up to an hour quicker than competing Airbus models. And it had a bigger fuselage, or body, meaning it gave passengers more headroom and more space between aisles. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 13 of 37 Airbus officials initially dismissed claims about the Dreamliner's economics as farfetched. Airbus Chief Operating Officer John Leahy, the company's top salesman, said all Airbus needed to do to compete with the Dreamliner was refit the old A330 with new engines. The A350 was born, and immediately customers were dissatisfied. Compared with the Dreamliner, the new Airbus plane was too slow, had a small cabin and was costlier to operate because it didn't use new materials and technology. The A350's fuselage essentially had the same dimensions and production system Airbus had used since 1972. "We were really coming down hard on the A350, but we didn't feel like we were getting their attention," says Steven Udvar-Hazy, chairman and chief executive of leasing giant International Lease Finance Corp., the largest customer for both Airbus and Boeing. Former Airbus CEO Gustav Humbert conceded during a news conference that Airbus "underestimated" the Dreamliner. Airbus soon began to pay the price. In April 2005, Air Canada announced plans to replace its whole fleet of Airbus long-haul planes. It chose the Dreamliner and, impressed by Boeing, it also ordered a batch of larger 777s. The Air Canada win opened the floodgates for Boeing, which continued to bank orders through the rest of 2005 for both 787s and 777s. Each Boeing sale underscored the vulnerability of Airbus's offering in long-haul planes, which also included the A330 and A340 models. It came as Airbus struggled with other problems. In April 2005, the company announced that its giant A380, the world's largest passenger jet ever, had completed a successful maiden flight. But it also said deliveries of the plane, a two-deck superjumbo which seats 550 people, would be six months late. The delay was later attributed to wiring difficulties. Last month, Airbus surprised customers with another six-month delay of the superjumbo, again because of wiring problems. The news sent the share price of Airbus parent European Aeronautic Defence & Space Co. plunging 34% in a single day. Airbus and EADS executives traded blame for a fortnight until Mr. Humbert and EADS co-CEO Noel Forgeard resigned earlier this month. Amid the superjumbo's embarrassing troubles last year, Airbus sales chief Mr. Leahy struggled to close major deals for the A350. Top carriers, including Emirates and Singapore Airlines, urged Airbus to compete more aggressively against the 787 by increasing the A350's speed, widening its cabin and improving its fuel efficiency. Through last summer and fall, the plane maker's engineers gave the plane a bit more seating capability by transferring the space where pilots rest from the passenger deck to an area in the belly below the cockpit. Airbus also simplified the plane's skeleton, allowing for bigger overhead bins and a tad more elbow room. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 14 of 37 11. The new Boeing plane model slated for delivery in 2008, will be made largely of carbon-enhanced plastic and propelled by new engines making it about 20% more efficient to operate than existing planes of its size. The planes name is the ______. a. 777 Dreamliner b. 787 Dreamliner Correct c. A350 Dreamliner d. A380 Dreamliner 12. In April 2005, _____ announced plans to replace its whole fleet of long-haul planes. a. Air Canada Correct b. Delta c. British Airways d. TWA Questions 13 – 17 from Marketplace In Brazil, Ford Has Discovered 'Way Forward' By GERALDO SAMOR July 10, 2006; Page B1 http://online.wsj.com/article/SB115249305906701986.html SÃO BERNARDO DO CAMPO, Brazil -- Ford Motor Co.'s Brazil unit here was straining to succeed in 1999 as much as Detroit and the U.S. auto industry are struggling today. After four consecutive years in the red, Ford had seen its market share in Brazil slip to just 6.5%, fourth place behind rivals like General Motors Corp. Executives at the company's Dearborn, Mich., headquarters were seriously considering pulling out of South America. Seven years later, Ford South America has become the company's biggest turnaround story, accounting for $1 of every $5 Ford earned last year. What's more, in Brazil, the biggest auto market in the region, Ford has doubled its share to 12%, even as rivals like Honda Motor Co. and Toyota Motor Corp. have mounted new competition. How Ford averted its near-closure in South America underscores two important business lessons for Detroit at a time when the company is engaged in a make-or-break effort to return to profitability and recover market share in the U.S. "What we can learn from South America is a willingness to start with a clean sheet of paper," Chairman and Chief Executive Bill Ford said in a recent interview. The steps the company took in Brazil were basic but vital. First, Ford Brazil overhauled manufacturing by closing inefficient plants -- a move that is now being mimicked by Detroit -- and took a huge risk by opening a new, low-cost factory that now ranks among Ford's most efficient. Second, Ford Brazil started making cars that were in synch with consumer tastes. That is something Ford needs to do in North America, industry consultants say. "We made a choice for innovation," says Antonio Maciel, the former head of Ford Brazil who presided over the turnaround before recently taking the top job at a Brazilian paper manufacturer. "The U.S. can do even more than we did." © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 15 of 37 In some ways, Ford Brazil in the late 1990s was in worse shape than Ford USA is today. After a manufacturing joint venture with Germany's Volkswagen AG was dismantled in 1995, Ford's unit here faced rising fixed costs and a dearth of new products. Its network of dealers was in disarray, plagued by run-down showrooms and low morale. The company was losing so much money that it considered pulling out of Brazil, where it has been since 1919. To get the attention of its Brazilian customers after years of missteps, Ford needed a product to epitomize the new company it was trying to build. Like its rival auto makers with a long presence in Brazil, such as Italy's Fiat SpA, GM and Volkswagen, Ford used to sell Brazilians "tropicalized" versions -- Brazilian lingo for small adaptations -- of its European models. For example, cars made for the Brazilian market typically have reinforced suspension systems in order to handle the region's rugged roads. On average, car makers kept a model in the Brazilian market for 20 years compared with three to four in developed countries, says José Roberto Ferro, an industry consultant at the Lean Institute in São Paulo. But after Brazil opened its market to imports in the early 1990s, Brazilians had become more demanding on things like design, performance and comfort. They wanted more than makeovers of European models -- they wanted homegrown cars. 13. In Brazil, Ford has expanded its market share to _______________ even as rivals like Honda Motor Co. and Toyota Motor Corp. have mounted new competition. a. 6% b. 10% c. 12% Correct d. 18% Office Tormentors May Appear Normal, But Pack a Wallop By JARED SANDBERG July 11, 2006; Page B1 http://online.wsj.com/article/SB115257176311702740.html For 10 years after she left a job working for a woman who used to humiliate her, Kim Potter, a claims manager at an insurance company, had nightmares. After law school, she took a job at a law firm, working for a senior associate who called her "stupid" and "incompetent" and said things like, "Can't you get anything right?" In one nightmare, she was back at her old firm with her old boss. "She had me making the partners red beans and rice instead of doing legal work," she recalls. Ms. Potter's nightmares about her former humiliatrix also had contours of fear unabated or vengeance never meted. Whenever Ms. Potter took a new job, she would dream that her former boss started working there, too, only to rise as her tormentor again. Ms. Potter, who says she hasn't come to blows in adulthood, also dreamed that though she punched her old boss repeatedly, she was impervious. "I've never been treated so shabbily in my life," she said of the real-life experience. "And I never will." Ms. Potter is probably right. Workplace humiliation has been around since history's first angry tyrants flew off the handle. But public humiliation has become taboo at work, © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 16 of 37 indicting the humiliator more than the humiliated. Powerful forces work against it, such as fear of liability and economics. As the handy productivity-measurement industry will testify: Happy workers are good for the bottom line. The problem is, humiliation has been driven underground, making it more subtle but no less horrifying. It takes the shapeless form of tones of voice and "nasty looks" doled out not by hotheads, but by seemingly normal people. The devil, it turns out, also wears shoddy wing tips and down-market pumps. "The crude and lewd person who does the public display are in the minority of aggressors; most people are a lot more sophisticated," says Gary Namie, a social psychologist. "They're not psychopaths." That means that when victims complain, they aren't believed or are characterized as being unable to handle criticism, he says. Mr. Namie is the director of the Workplace Bullying & Trauma Institute, which is pushing various states to enact laws against "abusive conduct," including "verbal or physical conduct that a reasonable person would find threatening, intimidating, or humiliating." Thus far, the bills either died in committee or weren't scheduled for hearings, he says. In a survey this year by Randstad USA, a temporary-staffing firm, 37% of respondents called "public reprimand" among their biggest pet peeves, out-irritating them more than micromanagers (34%), loud talkers (32%) and cellphones ringing (30%). The only thing more annoying than public reprimand in the survey was "condescending tones" (44%), arguably a humiliator's desert-island selection. Richard Kilburg, senior director of the Office of Human Services at Johns Hopkins University, notes that public humiliation still exists in the armed services and sports (think end-zone dances) but has morphed into "private shaming games" in industry. That includes infractions as subtle as how quickly someone answers your email, makes eye contact or loads up some silence in a scenario like this: In a meeting, a woman responds to her boss who gives her no response, yet minutes later applauds a male colleague who said basically the same thing. "I hear that over and over again," Prof. Kilburg says. Still, these days, when people are confronted with the old-style Cro-Magnon management, they are shocked. When John Ledbetter, president of oil exploration and health resources company Nyvatex, was attending a conference roughly five years ago, a staffer at another company presented information that didn't sit well with his supervisor. He chewed him out afterward in front of all his colleagues. "That idea is so wrong it's not even stupid," the boss yelled. "Genius has limits; you're proof that stupid doesn't." "Isn't that vicious?" says Mr. Ledbetter, incredulous. "Today that would be a cause for lawsuits!" Jackie Fox once had a boss at a medical office who, whenever Ms. Fox forgot to do something, would call her a "colander head." She quit that job, in part because the same humiliator pressured her for her sandwich. These days, such hardships sound like the office equivalent of shoeless walks to school. Although consultant Gary Schmidt doesn't believe competent managers should have to brandish their power in the form of humiliation, he has to admit, it sometimes works. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 17 of 37 When he was working for a large consulting firm, one of his managers used to police people who blathered on with a deadpan: "You demonstrate a remarkable grasp of the obvious." His own tactics are subtler. He may say in a meeting, for example, "May I offer a different perspective?" Says Mr. Schmidt: "People who know me know that translates into, 'Are you out of your freakin' mind?!' " 14. Public humiliation still exists in the armed services and sports (think end-zone dances) but has morphed into ______ in industry. a. “shoeless walks” b. "private shaming games" Correct c. “old-style Cro-Magnon management” d. "illegal conduct" Web Site Is a Prelude To Glaxo's OTC Weight-Loss Pill By JEANNE WHALEN July 12, 2006; Page B1 http://online.wsj.com/article/SB115265971508103950.html Awaiting approval from U.S. regulators to sell an over-the-counter diet pill called Alli, GlaxoSmithKline PLC has set out to establish itself as an online weight-loss authority, with a Web site that offers dieting tips and collects data and email addresses from consumers who visit. The move is one of the first by a pharmaceutical company to tap into the vibrant online community that has grown up around the weight-reduction industry. Glaxo's Pittsburgh, Pa.-based consumer health-care unit set up the site, QuestionEverything.com1, in April and says its purpose is to offer peer support and professional advice to dieters and to "dispel the many myths about dieting, exercise and fraudulent weight loss products." QuestionEverything.com doesn't promote Alli: A spokeswoman says Glaxo will create a separate promotional site if it wins approval from the Food and Drug Administration to sell Alli in the U.S. Glaxo licensed the U.S. over-the-counter rights to the drug, a lowerdose version of the prescription drug Xenical, which Switzerland's Roche Holding AG continues to market world-wide. The FDA asked United Kingdom-based Glaxo to provide more information about Alli in April. Glaxo says it hopes to begin selling the drug in the U.S. later this year. Anticipating the launch of a major weight-loss drug, Glaxo is keen to become known as a trusted source of weight-management information, the Glaxo spokeswoman says. And it has another interest in promoting healthy eating, some analysts note: Clinical trials indicate that people taking Alli experience fewer gastrointestinal side effects if they stick to a low-fat diet. Alli blocks the body's absorption of dietary fat, which results in flatulence and other unpleasant side effects. If it is cleared for sale, Alli would be the first FDA-approved OTC diet pill on the U.S. market. Diet-drug marketing is a minefield, with some popular products tripped up by safety issues and side effects. Wyeth's Redux and Pondimin, which constituted the fenfluramine portion of the once popular fen-phen diet combination, were taken off the market after © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 18 of 37 being linked with heart-value problems, and Wyeth has paid out billions of dollars in legal settlements to users. Other products simply don't work that well. Marketing experts say Glaxo's site is a way for the pharmaceutical company -- the world's second-largest according to sales, behind Pfizer Inc. -- to test the market and prepare for the Alli launch. That includes gathering the email addresses and ages of individual consumers -- information prized by marketers. By watching how people use the site and reading the messages they post on its discussion board, Glaxo is likely to learn how to position Alli, says Barbara Bix, a marketing strategist at BB Marketing Plus, Boston, which isn't working on the Alli launch. And by putting the Glaxo name on a site offering sensible advice about diet and exercise, the company is starting a buzz among potential customers, which will be useful once it starts marketing the specific product, Ms. Bix and others say. The Glaxo spokeswoman says the company may contact Web site visitors, but only after Alli receives FDA approval. Even then, Glaxo says it plans to contact only those visitors replying that they want more information about an FDA-approved product. Other heavyweights of the diet industry -- Jenny Craig, Weight Watchers, the Zone Diet, the South Beach Diet -- blur the line between advice and promotion with Web sites that plug products, offer advice and collect consumer data. An Internet search of the words "weight loss" or "diet pill" results in hundreds of sites and ads pitching everything from miracle dietary supplements to fat-melting hypnosis. The Internet weight-loss community is one of the most lively to emerge in recent years, as more and more consumers seek health information on the Web. Interest in new drug treatments appears to be especially high. There are dozens of sites devoted to Acomplia, a closely watched obesity drug whose approval is pending with the FDA. The sites, run by third parties and not by Acomplia's manufacturer, Sanofi-Aventis SA of France, give updates on clinical trials for the drug and the likelihood of FDA approval. Another site, the Alli Report, published by Medical Week News Inc., tracks news on Glaxo's drug, including the formation of QuestionEverything.com. Glaxo has pledged to the FDA to promote Alli as part of a program of improved diet and exercise, to help make sure consumers don't form unrealistic expectations of it as a cureall. The company has tested a similar approach with its antismoking gum Nicorette. A Web site, Nicorette.com, offers tips for coping with cravings, a "dependency quiz" and video clips from "coaches" who help people quit. Other drug companies use Web sites to promote specific pills to U.S. consumers, but they don't usually include such a wide variety of health and lifestyle advice. The QuestionEverything home page instructs visitors to "question everything you know about weight loss." The Web site features stylish graphics, including drawings of a svelte woman reading a label, and more than a dozen links that readers click to read about portion size, low-calorie cooking or organic food. The site also offers recipes, quizzes and discussion boards where visitors post tips. Before joining a discussion, visitors must register, giving their email address and date of birth. The site also asks for their first name, ZIP code and ethnic background. The site notes that Glaxo may "send you future communications on one or more of our brands," and that it will "refer to your information to better understand your needs...and how we can improve our products and services." The site itself makes no mention of the brand name Alli or any other Glaxo drug. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 19 of 37 15. If it is cleared for sale, _____ would be the first FDA-approved OTC diet pill on the U.S. market. a. Glaxo b. Acomplia c. Alli Correct d. Xenical Free Sharpcast Service Lets You Synchronize Your Photo Albums By WALTER S. MOSSBERG July 13, 2006; Page B1 http://online.wsj.com/article/SB115275297896005247.html As more people acquire multiple computers and high-end cellphones, one of the biggest problems they face is synchronizing important files among all of these devices, and ensuring they have backup copies. Inside big corporations, these tasks often are handled by internal networks, which store files centrally and back up computers nightly. But consumers have had to resort to timeconsuming and imperfect methods. These include emailing files to themselves, manually synchronizing their phones and computers, and manually copying files among their computers. Over the next year or so, I expect that one of the big trends in personal technology will be the introduction of services and products that make this job easier. Both Google and Microsoft are reportedly preparing new services that will back up all of a consumer's data to their servers. Apple already offers a service called .Mac, which, for $99 a year, gives consumers storage space on an Apple server, allows backups to that remote server and synchronizes selected data among multiple Macs. And Microsoft has recently acquired a small service called FolderShare, which I reviewed last year, that can synchronize and back up selected folders on any mix of Windows and Macintosh computers. Now, a small Silicon Valley start-up called Sharpcast is introducing an impressive, free service that synchronizes data among PCs, phones and a Web site at lightning speeds. I tested Sharpcast for several weeks, and found that it works really well. You can try it out at www.sharpcast.com1. In this first incarnation -- a beta, or test, version -- Sharpcast works only with photos. But it plans this year to add synchronization of contacts and calendar entries and, eventually, other types of data. If the service can handle these other data types as well as it handles photos, Sharpcast will be a real boon to consumers. With Sharpcast Photos, any change you make to an album of photos on one of your devices is replicated within seconds on your other devices. If you add a photo to an album on your PC, it shows up within seconds on your phone and on your Sharpcast Web page. If you rotate a photo on the phone, the same photo is rotated within seconds on the PC and Web page. If you delete a photo on the Web page, it's immediately deleted on the PC and the phone. And if you take a photo with the camera on your Sharpcast-enabled phone, it will show up in seconds on your PC and your Web page. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 20 of 37 You can also share your albums with other Sharpcast users, and receive shared albums from them. By synchronizing your photos among multiple devices and a Web site, Sharpcast is also backing them up, so the loss of one device won't mean the loss of your prized pictures. On your PC or phone, Sharpcast works through a software program you download from the company's Web site. You can also access the service, and your photos, from a personal Web page Sharpcast provides, without using any Sharpcast software. For now, the Sharpcast Photos software works only on PCs running Windows XP, and on a few high-end phones, like the Palm Treo 700w and the Motorola Q, that run Windows Mobile 5.0 software. The company plans to support more phones soon. It is also working on a Macintosh version. Today, Mac owners can use Sharpcast via the Web page, which isn't quite as capable or fast as the Windows software, but still works well. 16. With ______ photos, any change you make to an album of photos on one of your devices is replicated within seconds on your other devices.. a. Sharpcast Correct b. plink 23 c. Uplink 32 d. Sharpoint Organizer Hopes That For Day Laborers, a New Day Is Coming Very Soon By MIRIAM JORDAN July 14, 2006; Page A9 http://online.wsj.com/article/SB115283823883006458.html AGOURA HILLS, Calif. -- The driver of a black Honda thought he would quickly enlist some guys to load furniture and boxes onto a truck -- until he heard the men wanted $15 an hour. "What? You don't even have papers," the driver told a clutch of Latino day laborers clustered around his car earlier this week. But they stood firm. "We do hard jobs other people won't do," Luis Cap, a Guatemalan, told the man behind the wheel. "If you want to save money, that's OK. You will have to find other workers." The Honda drove off, the odd jobs unfilled. Three months ago, about 120 immigrants who solicit work along a sun-drenched road in this town outside Los Angeles decided among themselves to only accept work for a minimum hourly wage of $15 -- about $2.50 higher than the previous, informal rate. "What they have here is the essence of a union," says Pablo Alvarado, national coordinator of the National Day Laborer Organizing Network, who supervised the workers' roadside vote. Day laborers, who are often regarded as the face of illegal immigration and the so-called informal economy, are organizing themselves. Steering this initiative is Mr. Alvarado, a former undocumented immigrant determined to prepare this diffuse underground work force for a role in the political debate over immigration. "Organizing immigrants and © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 21 of 37 other low-wage workers can improve conditions for all workers," says Mr. Alvarado, 38 years old, who co-founded the Network in 2002. About 117,600 day laborers in the U.S., most of them from Mexico and Central America, seek work on any given day, according to a study released this January by researchers from UCLA, the University of Illinois and New School University in New York. The national study also found that three-quarters of day laborers are illegal immigrants. Congregating at hundreds of sites across the country, day laborers sometimes form the backbone of local residential construction, and also work in landscaping, food service and at odd jobs. But they have recently become the target of anti-illegal immigrant groups, like the volunteer border patrol Minutemen, and town ordinances seeking to eject them. Partly to fight back, Mr. Alvarado and his team of organizers at 30 affiliated groups -which include day-laborer centers, immigrant-advocacy organizations and church-based groups -- are striving to integrate the immigrant workers into the broader labor movement. Last month, the Laborers' International Union of North America, which represents construction workers, announced it would collaborate with Mr. Alvarado's network to create hiring sites, lobby for immigration reform and protect day laborers' rights. To be sure, day laborers could bolster the 700,000-member union's presence in residential building. "Employers abuse immigrant workers because of their status and bring down wages for everyone," says Yanira Merino, the union's immigration coordinator. "They can less easily manipulate organized workers." The powerful AFL-CIO is also courting day laborers. A few weeks ago, a delegation of senior federation officials flew to Los Angeles to meet with Mr. Alvarado and his team of organizers. They made the one-hour road trip from downtown to Agoura Hills for a close look at the impact of the network's organizing efforts. "Through Pablo, we have a whole new cadre of worker advocates," says Ana Avendaño, associate general counsel of the AFL-CIO. Sources familiar with discussions between the federation and Mr. Alvarado's network say they are on the verge of a historic agreement to put day-laborer representatives in several cities at the table alongside local AFL-CIO bosses as they shape strategies on a variety of worker-related issues. The day-laborer representatives would be there to participate in votes at the local level; some of the representatives would most likely be undocumented workers. Of course, not everyone endorses the idea of allowing undocumented day laborers to hook up with the mainstream labor movement. "They're so desperate for new members that they're selling out to the aliens," says John Keeley, a spokesman for the Center for Immigration Studies in Washington, a think tank that favors more restrictive immigration © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 22 of 37 policies.Adds Dan Stein, president of the Federation for American Immigration Reform: "[Organized labor] is desperately trying to reclaim some relevance." For their part, some day laborers are wary of linking up with unions because of negative perceptions about organized labor from their home countries. Mr. Alvarado, a native of El Salvador, worked in factories, construction and gardening after sneaking across the border from Mexico into the U.S. 16 years ago. He became a legal permanent resident of the U.S. after marrying a U.S. citizen in 1997. He and his wife have two children. He honed his skills as an organizer in the 1990s, first as a volunteer filing wage claims for day laborers and then as a staffer of the Coalition for Humane Immigrant Rights, an advocacy group. In towns trying to ban day laborers from soliciting jobs in the streets, Mr. Alvarado has helped the workers file lawsuits based on their First Amendment right to freedom of expression. The first such lawsuit -- filed in 1998 against a Los Angeles county ordinance -- enabled the Agoura Hills laborers to remain at their location. Until the day laborers won that case in 2000, they were pursued by law-enforcement officers who used helicopters and patrol cars to hound them, and then arrested, jailed and fined them. Aware of the negative image day laborers have in many areas, Mr. Alvarado encourages them to show good citizenry. In Agoura Hills, the workers -- who gather in several groups along a hilly road -- have bought trash cans and set rules of conduct. In one spot, they have chained the can to a big Oak tree that provides them with shade. The last day laborer to leave the site each afternoon takes the garbage. Card-playing, drinking and drugs are prohibited. "If you don't abide by the rules, you leave this spot," says Jorge Santos, one of the laborers. The rules, and the $15-an-hour minimum wage, are enforced by peer pressure. Thanks to organizing efforts, thousands of day laborers participated in immigration marches that took place earlier this year. "Not a single worker showed up here on May 1," boasts Mr. Cap, the Guatemalan immigrant in Agoura Hills. Mr. Alvarado and his staff have also been holding teach-ins to ensure that the day laborers stay abreast of the bills and the debate over the issue of immigration. On a recent Saturday in Los Angeles, about 70 men gave up a day's work for a U.S. civics lesson. In Spanish, Mr. Alvarado engaged the group of men with paint-splattered trousers and sawdust under their nails in a discussion about the branches of government, the two main political parties and immigration legislation. A similar four-hour lesson took place in several U.S. cities. "They need to understand their place and role in this debate," said Mr. Alvarado. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 23 of 37 17. Three months ago, about 120 immigrants who solicit work along a sun-drenched road in a town outside Los Angeles decided among themselves to only accept work for a minimum hourly wage of ______. a. $5 b. $10 c. $15 Correct d. $25 Questions 18 – 23 from Money & Investing The Next Frontier: Paternity Leave By RON LIEBER July 8, 2006; Page B1 http://online.wsj.com/article/SB115230668980601000.html The continuing quest for a stigma-free paternity leave is showing a few signs of progress. While maternity leave is now a (mostly) established part of the culture of work, we dads have it tougher if we want an extended period of paid time-off. True, since 2004, California dads have been able to take as long as six weeks off and now get a maximum $840 weekly check funded by all employees who are in the state's disability-insurance program. So far, it's the only state that does this, though. Otherwise you have to cross the pond: In the U.K., the new "Work and Families Bill" extends the right to time-off (with a small government subsidy) for many fathers. In the U.S., just 13% of employers that the nonprofit Families and Work Institute queried in a 2005 survey said they offer any paid paternity leave to U.S. workers (moms generally qualify for disability pay). That number shows little sign of increasing. Indeed, the sad reality is that the decision to take a parental leave often comes down to whether you can afford it. So here's how to think about the financial challenges: Many new parents are eligible for unpaid leave. With a few exceptions, the federal Family and Medical Leave Act allows anyone who works in a company with more than 50 employees to take a 12-week break. You get to keep your health insurance and are guaranteed your old job or an equivalent one upon return. Also, you can take your leave anytime within a year of the arrival of your child. So it's fine to take yours when your spouse's leave ends, to maximize the time that one parent is at home and put off child-care costs. The lack of guaranteed pay makes an extended leave difficult for people whose spouses don't work and for the self-employed, brokers and others similarly employed. The rest of us, however, can treat paternity leave as a goal to save for like any other. Nine months probably isn't enough time to plan. Instead, set a goal years ahead of time and figure out what you need to save to avoid debt while still keeping the kid in diapers. Many men worry about how this will look in a world where "leaving to spend more time with his family" is generally code for having been fired. If someone holds your leave against you come promotion time later on, that income lost to leave will pale in comparison to the long-term effect of a foregone raise. But if daddy-leave still has a © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 24 of 37 stigma, perhaps it's because so many people who could afford to take it aren't choosing to blaze a trail for the rest of the paternity fraternity. Since parenting is a shared duty, consider your spouse, too, who will have an easier transition back to work if you're at home with the kid for a bit. The skills you pick up as a primary caregiver will make it easier for your partner to work late or travel knowing that you can hack it at home. 18. Many new parents are eligible for unpaid leave. With a few exceptions, the federal Family and Medical Leave Act allows anyone who works in a company with more than 50 employees to take a _________ break. a. 3 week b. 6 week c. 12week Correct d. 6 month Regional Banks in a Rate Whirl By ROBIN SIDEL and CLINT RILEY July 10, 2006; Page C1 http://online.wsj.com/article/SB115248940220701897.html After watching interest rates rise for two years, a growing number of Americans are transferring their money into high-yielding bank accounts, a trend that is taking its toll on the nation's regional banks. As financial institutions gear up for quarterly earnings reports this month, a number of them have warned investors and Wall Street analysts that results will be hurt by rising rates. And part of the blame is being placed on consumers and businesses who are moving funds from traditional low-interest-bearing accounts to online savings accounts, certificates of deposit and other bank products that are sporting annual rates of more than 5%. While this may be good news for consumers who are earning less than 1% on a plainvanilla savings account, it is putting the banks in a pickle because they must either raise rates to stay competitive or watch their customers flee to rivals. Although interest rates have been rising steadily since mid-2004, there is typically a lag time before banking customers take action, say industry analysts. Last month, the Federal Reserve raised interest rates for the 17th consecutive time, boosting its short-term target a quarter-point to 5.25%. "We seem to have passed some threshold between 4.75% and 5% where the depositors' attention is focused on the costs associated with not moving their accounts," says Gary Townsend, an analyst at Friedman, Billings, Ramsey & Co. in Arlington, Va. That is the case at City National Corp., a Beverly Hills, Calif., bank that has about $15 billion in assets. The bank, which has a market value of $3.2 billion, last month lowered its forecast for 2006 earnings growth to between 1% and 4% from its previous expectation of 8% to 10%. "Responding to a steady rise in short-term interest rates over the past two years, some of City National's business clients have shifted funds from core deposit accounts into © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 25 of 37 higher-yielding accounts and instruments," the bank said in a Securities and Exchange Commission filing. The company's stock tumbled 11% on the news and pressured shares of other California banks. City National, which fell to a 52-week low of $60.02, was trading at $65.84 on Friday as of 4 p.m. composite trading on the New York Stock Exchange. The trend is contributing to a tricky time for regional banks, which often don't have a steady stream of fee-based products that can help offset the impact of rising rates. The recent deposit trends are adding more pressure to net interest margins -- the key measure of profitability that represents the difference between the amount that banks earn in interest from loans and what they pay out in interest for deposits. Net-interest margins have been squeezed for much of the year by the flat yield curve, or the difference between long- and short-term interest rates. Banks, which borrow at lowercost short-term rates and lend money at higher long-term rates, typically profit on the gap between the two. When the curve flattens or inverts -- as it did briefly earlier this year -banks earn lower profits. "With the curve remaining flat, we expect managements' tone to be cautious as the rate cycle could extend past most expectations," wrote John McDonald, an analyst at Banc of America Securities, in a June 30 report. In recent weeks, other regional banks also have warned that the financial results are being squeezed. Among them: National City Corp. of Cleveland; Fifth Third Bancorp, which is based in Cincinnati; and New Jersey's Commerce Bancorp Inc. The warnings have prompted analysts to reduce their expectations for other regional banks that haven't yet sounded the alarm. "As we get closer to second-quarter earnings season, it seems clear that the current operating environment is continuing to take a toll on bank earnings," wrote Robert Hughes, an analyst at Keefe, Bruyette & Woods Inc., in a 526-page earnings outlook issued late last month. The New York boutique firm specializes in providing investment banking and research in the financial-services sector. Even as people move their money into higher-yielding accounts, banks are competing fiercely to retain those customers and attract new ones. Citigroup Inc.'s online savings account, for example, now boasts a 5% yield, up from 4.5% when the global bank introduced the account in March. A traditional Citibank savings account, meanwhile, is yielding 0.7%. And New York-based Emigrant Bank has raised the interest rate on its online savings account twice in the past two weeks. It now yields 5%. The continued squeeze on net-interest margins is expected to accelerate a round of consolidation that already is taking place in the banking sector. Citizens Banking Corp. recently agreed to buy Republic Bancorp Inc. for $1.05 billion in a deal combining two Michigan banks that "will be better positioned to compete with super-regional as well as community banks," according to a statement announcing the transaction. "We believe the challenges will force the hands of banks to strike low-premium, defensive consolidation deals, further limiting upside for investors," wrote Meredith Whitney, an analyst at CIBC World Markets in a report issued last month. 19. Even as people move their money into higher-yielding accounts, banks are competing fiercely to retain those customers and attract new ones. Citigroup Inc.'s online savings © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 26 of 37 account, for example, now boasts a __________, up from 4.5% when the global bank introduced the account in March. a. 4.8 % yield b. 5.0 % yield Correct c. 5.1 % yield d. 5.5 % yield Coke Tries to Pop Back In Vital Japan Market By CHAD TERHUNE July 11, 2006; Page C1 http://online.wsj.com/article/SB115257436848602798.html Coca-Cola Co. has been showing signs of new fizz lately, but weak sales of canned coffee and bottled teas in Japan could sap its rebounding share price. Coke sells drinks around the world, but Japan is one of its most important markets, generating roughly 20% of the company's annual profit. That is largely driven by its Georgia coffee brand, a popular pick-me-up since 1975 for office workers who buy the caffeinated drink from the country's ubiquitous vending machines. The problem: A surprising sales decline in Japan during the first quarter hasn't been reversed, and some analysts worry that the downturn could persist for some time. A Georgia marketing campaign flopped and, in May, the Atlanta beverage company recalled more than two million bottles of Coca-Cola and other drinks contaminated with iron powder in Japan. Coke said there weren't any ill health effects from the manufacturing mishap. Coke has been working hard to win back investor confidence after repeatedly missing its long-term growth targets. After taking over in 2004, Chairman and Chief Executive Neville Isdell wrote off last year as a "transition year." This year is the first test of whether Coke under Mr. Isdell can hit his goal of increasing annual operating profit by 6% to 8%. Coke defines the operating-profit goal as earnings before interest and taxes, on a currency-neutral basis. Fredric Russell of Fredric E. Russell Investment Management Co. in Tulsa, Okla., with $43 million in assets, sold his 60,000 shares in Coke in 2000 and remains hesitant until Coke bounces back in Japan. "I would take another look at Coke with two more good quarters. They need to prove it to me," Mr. Russell says. Coke shares are up 8% so far this year, outpacing the 3.6% rise of the overall Dow Jones Industrial Average (of which it is a member), and rival PepsiCo Inc. But Coke's shares are down about 2% in the past five years, compared with Pepsi's stock, which is up about 35% for the same period. Coke stock, which long traded at a richer price/earnings ratio than Pepsi, now fetches about 19 times its estimated 2006 earnings, just under Pepsi's 20.6 trading multiple. At 4 p.m. in composite trading yesterday on the New York Stock Exchange, Coke was up 45 cents, or 1%, to $43.63. Mr. Isdell highlighted the stock's resurgence in a June 1 memo to employees marking his two-year anniversary on the job by noting that last year's rise of more than 2% in softdrink volume was Coke's best since 2000. Mr. Isdell also is winning praise for pouring more into marketing, accelerating product innovation and improving employee morale. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 27 of 37 But the Japanese sales downturn will keep Coke from reaching even the low end of its 6% to 8% target for operating-profit growth, predicts Judy Hong, an analyst at Goldman Sachs. She rates Coke's stock "neutral" and owns none. Her firm does business with Coke. Most bothersome to Ms. Hong are monthly sales reports from Coke bottlers in Japan indicating their market-share losses have expanded in the second quarter from a modest decline in the first quarter. As a result, she expects Coke's Japanese volume to fall 3% or more in the second quarter from a year earlier. "I don't think the improvement in Japan is coming in fast enough," she says. The slide in Japan began after Coke launched a new marketing campaign and packaging for the canned Georgia coffee line last fall. It wanted to attract younger people to the brand because core consumers are aging. But the campaign turned off some loyal fans confused by more-colorful graphics and new flavors. Trying to fix the problem, Coke rolled out a new ad campaign in May featuring young and middle-age men in business suits enjoying Georgia coffee at work, while refocusing on core flavors such as Mocha Kilimanjaro and Emerald Mountain Blend. Despite the poor results so far this year, Mr. Isdell predicted in April that Japan would return to growth in the second quarter. A Coke spokesman declined to comment on sales in Japan and the impact on overall profitability. The company is in the quiet period leading up to the announcement of second-quarter results next week. Georgia coffee accounts for about a third of Coke's volume in Japan and half its profit there. 20. Coke sells drinks around the world, but Japan is one of its most important markets, generating roughly ___ of the company's annual profit. a. 10% b. 15% c. 20% Correct d. 25% Can Mr. Fix-It Find Time for GM? By JESSE EISINGER July 12, 2006; Page C1 http://online.wsj.com/article/SB115266543757004125.html As Brazil's brightest soccer stars were flaming out in the beautiful game, another Brazilian-born leading light was rising in what is becoming an ugly business. Billionaire investor Kirk Kerkorian, who controls just under 10% of General Motors, made a public plea for Carlos Ghosn almost two weeks ago. Born in Brazil to Lebanese parents, the globe-trotting Mr. Ghosn has used fancy footwork to create auto-industry turnarounds in Europe and Asia. Mr. Kerkorian and sidekick Jerry York propose that GM link up in some fashion with the companies Mr. Ghosn heads, Nissan and Renault. The GM board authorized talks last week, and Mr. Ghosn (pronounced Goan) is flirting with the idea. It's obvious why these guys would want Mr. Ghosn. They are getting desperate. It's hard to understate how tough an investment General Motors has been for Mr. Kerkorian. He bought his initial shares for as much as $31 each about a year ago. Then © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 28 of 37 gasoline proceeded to go to $3 a gallon. The sport-utility vehicle segment continued to fall. Delphi, GM's major parts supplier, filed for bankruptcy-court protection. GM revealed it was subject to investigations by the Securities and Exchange Commission and cleaned house in its finance operations. The shares promptly fell to a low in the mid-18s by late December. The shares have climbed back almost to that initial price. In New York Stock Exchange composite trading yesterday, GM shares rose 12 cents to $29.50. The stock had been recovering as GM management belatedly recognized the crisis. GM has made a series of restructuring moves in the past year. But now the shares have a Ghosn-premium imbedded in the value, making the stock vulnerable if the talks falter or GM management rejects the alliance. Mr. Ghosn deserves his reputation. He helped an earlier turnaround at Renault in the 1990s and at the U.S. operations of Michelin. Most remarkable is that amid the insular Japanese business culture, he managed to bring Nissan back from the brink of bankruptcy, cutting thousands of jobs, shutting plants and selling noncore assets. But GM? Can he do that and run two other companies? This time at Renault, he has yet to work his magic. True, he has been there only for a year or so. But that is precisely why Renault shareholders want his attention focused on the French firm. They feel like their superstar has delivered a head butt to the chest. Renault has been attracting investors who seek out undervalued stocks since rumors of Mr. Ghosn's return started surfacing early last year. Subtract the value of Renault's holdings in Nissan, Volvo and its financing unit, which has around $2 billion of net worth, from its overall stock-market value, and the result is less than zero. In other words, investors think Renault isn't worth anything; in fact, it detracts, according to an analysis by Adam Hurwich, who runs a hedge fund called Calcine Capital that owns Renault stock. Such sum-of-the-parts analyses often can't be realized in the real world, but they are an indication the market doesn't believe in Mr. Ghosn's strategy yet. His plan relies on growth, a cure for many past mistakes. Renault expects to increase sales by 800,000 vehicles by 2009. He wants to attack new markets, such as the Middle East and Eastern Europe, source more efficiently and improve Renault's poor quality. 21. Billionaire investor Kirk Kerkorian, controls just under ______ of General Motors. a. 2% b. 3% c. 10% Correct d. 20% A Central Shift By JUSTIN LAHART July 13, 2006; Page C1 http://online.wsj.com/article/SB115275241776105239.html The Bank of Japan policy makers have telegraphed their intention to lift interest rates this week so clearly that one wonders how they're spending their time during the two-day © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 29 of 37 rate-setting meeting they started today. Perhaps somebody remembered to bring a deck of cards to fill the time. Still, even though investors feel certain the Bank of Japan will lift its overnight target rate to 0.25% from the current level of zero when it concludes its meeting Friday, there are still plenty of jitters over the move. Some of the nervousness is over what hints the bank might give on its future rate plans -familiar ground for anyone who's been pondering the Federal Reserve's efforts of late to telegraph the direction of its policy. The bigger uncertainty is about the consequences of unwinding a fairly radical interestrate policy that has been in place for five years. Since there's no modern precedent for the Bank of Japan's zero-interest-rate policy, nobody has any real sense of what happens when the policy goes away. This all matters not just for Japan, but also for the rest of the world. It is the second largest economy on the globe, behind the U.S., and thus an important driver of growth. Just as important for investors, the easy money created by the Bank of Japan the last few years has been tapped by foreign investors and parked in assets and places far from its shores. A rise in rates effectively means the Bank of Japan will allow fewer of its yen to slosh around the world feeding higher asset prices. That is a process it began last spring when it ended its practice of pumping extra cash into the country's banks. Perhaps not coincidentally, financial markets haven't been hopping since. Of course, even if the central bank raises short-term interest rates by a quarter point on Friday, and even if it brings its target rate to 1% in a year's time, as market participants expect, Japanese rates would still be very low. The problem is that with fewer yen to go around, even a small change can count in big ways. 22. Investors feel certain the Bank of Japan will lift its overnight target rate to _____ from the current level of zero when it concludes its meeting Friday. a. 0.25% Correct b. 0.55% c. 1.25% d. 1.55% China's Entrepreneurs Offer a New Path Best Hope for Country's Economy May Lie With Private Enterprise, But Inexperience Could Hurt Effort By HENNY SENDER July 14, 2006; Page C1 http://online.wsj.com/article/SB115284232195906595.html CHANGSHA, China -- The expanse where Broad Ltd. makes its giant cooling systems on the outskirts of Changsha, capital of China's inland Hunan province, isn't everybody's idea of what a factory looks like, especially in China. A scaled-down replica of Buckingham Palace stands a few hundred yards from the cavernous hangars where the air-conditioning systems are built. The palace flies the red © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 30 of 37 flag of the People's Republic of China rather than the British Royal Standard. As the banner flaps in the wind, a group of company recruits jogs by, looking like members of the People's Liberation Army in their camouflage uniforms. Using a technology that doesn't rely on electricity, the company's coolers end up everywhere from facilities built for the 2004 Athens Olympics to the new Bangkok International airport. Not far from a building where computer banks monitor the performance of the cooling systems all over the world, Zhang Yue, who founded Broad in 1988, houses his helicopter and his jet plane. Mr. Zhang is the new face of China, where private enterprise was only officially recognized a few years ago. Today, China's entrepreneurs offer a third path between the ailing state enterprises that account for a mere 30% of China's output and the foreign enterprises that account for over half of the country's exports and are increasingly making inroads in the domestic market as well. If China is to flourish, its best hope lies not in state-owned enterprises, which still rely on government support and subsidized credit, but with a group of entrepreneurs such as Mr. Zhang. This group, which barely existed a decade ago, has had great successes, but they often lack the discipline and experience to build lasting business empires. The rise of the entrepreneurs comes as capital flows not only to state behemoths, but to new enterprises. "There is a gold rush in China because Chinese entrepreneurs can get capital and use other people's money," says Andy Xie, chief economist for Morgan Stanley in Asia. "They have wild dreams. But you can't always figure out where and how they make money." "Private entrepreneurs are a transforming force in China," adds Fred Hu, a managing director at Goldman Sachs Group Inc., who divides his time between Beijing and Hong Kong. "But you can't look too closely at most of them." Mr. Hu, who is also from Changsha and sits on the board of Broad, says Mr. Zhang is different. Unlike Mr. Zhang, 70% of the richest private entrepreneurs in China are property developers, says Morgan Stanley's Mr. Xie. Most of those who aren't developers are essentially traders, buying and selling goods and companies. By contrast, Mr. Zhang makes things for which there is demonstrable demand. At the same time, he is an indirect beneficiary of the real-estate boom, because many of his customers are developers. Moreover, while most manufacturing in China is all about economies of scale that result in the lowest price, Mr. Zhang says he doesn't compete by undercutting competitors. He says his products are more expensive than those of competitors in Japan and Korea. The equipment used is world class and imported to his Broad factory from all over the world. Mr. Zhang is also unusual in that he is focused on the long term. By contrast, "most entrepreneurs see investment as detracting from profits," says X.D. Yang, co-head of buyout firm Carlyle Group's investments in Asia. "They only draw up one-year budgets. They don't build their companies to last for years and years." © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 31 of 37 In a world where capital has never been priced realistically, and, until recently, loans were considered government disbursements rather than debt that had to be repaid, Mr. Zhang is careful about how he seeks financing. "He is the only one I have ever met in China who has not asked me to get him money through Goldman," Mr. Hu adds. Mr. Zhang also invests time and energy in his work force. He recruits from all over China, showing visitors a list of recent recruits and noting how many come from China's top universities. Certificates attesting to the fact that his company paid more taxes than any other private company are displayed prominently in the executive suite. Last summer Premier Wen Jiabao visited Broad, a trip recorded in glossy marketing materials. "You must be Zhang Yue. I know you!" Premier Wen exclaimed in his greeting," the material states. "Yes I am, Premier, welcome to Broad Town," Mr. Zhang is said to have replied. Mr. Zhang insists he is a rare breed in China, since he both pays taxes and doesn't pay bribes. He also says his refusal to pay bribes is one reason why he has failed to win certain contracts. 23. Of the richest private entrepreneurs in China _______ are property developers. a. 30% b. 40% c. 70% Correct d. 90% Questions 24 – 26 from Personal Journal, Section D Homing In on Lower Airfares By SCOTT MCCARTNEY July 11, 2006; Page D1 http://online.wsj.com/article/SB115256282567002617.html When the price of an airline ticket can change several times a day, it's hard to feel secure about locking in the lowest fare. But several Web sites are adding features intended to help you feel confident about the price you're paying. FareCompare.com offers historical prices for trips in 77,000 markets in the U.S. and Canada -- data that haven't been available before to consumers. Farecast.com goes a step further, using sophisticated data-mining techniques to predict whether prices for a particular trip are likely to go up or down over the next week. Kayak.com now has a feature called Buzz that shows the best prices found by other Kayak users on the most searched destinations over the past 48 hours. Airlines monkey around with ticket prices as much as three times a day for domestic itineraries and prices can change on international trips as often as five times a day. What's more, fares on a particular flight can change quickly -- up or down -- as seats sell or remain empty. A lack of sales can prompt airline computers to offer more seats at a lower price. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 32 of 37 "You need to know what a decent price is," says Rick Seaney, chief executive and president of FareCompare. "Consumers should be more educated about purchases." Booking air travel is increasingly a self-service business, with airline Web sites taking a bigger share of bookings and growing even faster than online agencies such as Expedia, Travelocity and Orbitz. They all provide lots of prices, but little historical context. In a way, sites like FareCompare, Farecast and Kayak perform the functions of a good travel agent, who would often track pricing changes and know how to spot deals. Since the Internet has turned many consumers into their own travel agents, the new online tools can help them make better buying decisions. FareCompare shows the lowest prices offered by month for the next 11 months in any U.S. market, and offers a "Fare Trend" graph showing whether the lowest prices have been increasing, decreasing or holding steady. You can quickly see whether prices in that market bounce around or stay consistent. And with the current prices, FareCompare offers a one-star to four-star rating of how good the offering is compared with past prices. The lowest price available for a round-trip ticket in September between Boston and Miami, for example, was priced yesterday by FareCompare at $198 (not including taxes). That's expensive compared with last year, when the lowest price available for September 2005 was $158. But prices were higher in April, May and June, according to FareCompare. The Web site showed American dropped its lowest price on that route by $80 two weeks ago. With FareCompare, it takes a few clicks to get available prices on specific dates since the site first offers lowest price in a month, then prices broken down by week. Drill a bit deeper, and you can break down prices by airline on the same route. While Delta Air Lines has consistently charged about $400 for its lowest advance-purchase round trip between Atlanta and Cincinnati over the past three months, prices at Continental Airlines yo-yoed in that market between $100 and $400 in the same period, according to FareCompare. Delta offers nonstop service between its two biggest hubs; Continental offers only connecting flights. FareCompare, a Dallas company that started doing sophisticated travel data-crunching for businesses then decided to add a consumer site, has accumulated 22 months of prices. The site also tracks first-class and business-class fares, and is a quick way to find "Y-Up" fares -- coach tickets that get you automatic first-class upgrades. You can't book tickets at FareCompare, Farecast, Kayak and other such referral sites such as SideStep. One click will send you to an airline Web site or other vendor for booking. Farecast.com grew out of a University of Washington professor's research into whether air fares were rational, meaning could they be predicted with data-mining computing that looks at historical patterns and recent changes. It's like forecasting the weather. While far from perfect, Farecast believes it can make accurate forecasts. Farecast spent three years developing its system, which crunches huge amounts of data including indicators of airline inventory, pricing history and consumer demand. Farecast doesn't replicate the "yield management" systems that airplanes run, which try to maximize revenue generated by each airline seat. Instead, Farecast evaluates price movements over time -- what happened to the actual prices airlines posted. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 33 of 37 24. Airlines monkey around with ticket prices as much as ______ times a day for domestic itineraries and prices can change on international trips as often as ____ times a day. a. ten / twelve b. five / seven c. three / five Correct d. four / six Popular Mortgage Web Site Under Scrutiny By MICHAEL HUDSON July 12, 2006; Page D1 http://online.wsj.com/article/SB115266435444704096.html A lawsuit against one of the Web's premier sites to shop for a mortgage underlines the difficulty consumers can have in locating reliable financial information online. The lawsuit is against Bankrate Inc., the financial publisher behind the popular bankrate.com site that draws millions of visitors yearly through partnerships with Yahoo!, AOL and other top online companies. Bankrate provides advice, loan calculators and articles on financial topics. It supplies interest-rate data to eight of America's 10 largest newspapers, including The Wall Street Journal. It also caters to lenders, who compete to attract borrowers by posting their deals on bankrate.com. But the company's reliability as a consumer tool is being challenged in the lawsuit, filed by a former advertiser, that accuses the company of allowing its Web site to become a haven for "bait-and-switch" loan pitches. Testimony and internal company documents filed with the court show Bankrate has fielded hundreds of complaints about mortgage lenders who fail to deliver the rates they advertise; one lender told a Bankrate employee a consumer would need "a direct pipeline to God" to qualify for its advertised rate. The legal battle, which began in 2002, is scheduled to come to trial this fall. Bankrate says the lawsuit is "factually and legally without merit." Thomas Evans, Bankrate's chief executive officer, says that since he took over in 2004, the company has stepped up efforts to make sure lenders stand behind their advertised rates and won't hesitate to suspend advertisers who break the rules. Before, it was "like asking Barney Fife to monitor the town and not giving him a gun," he says. "It's a much more aggressive policy today than it was two years ago." The court battle illustrates the potential hazards in the fast-expanding world of online commerce and highlights the need for healthy skepticism about experts who provide data and advice while at the same time benefiting from the sale of financial products. Residential mortgages taken out online have totaled $100 billion a year on average since 2003, estimates Inside Mortgage Finance, a trade publication that tracks home-loan data. Some financial experts recommend bankrate.com and other Internet sites, including LendingTree, a unit of IAC/InterActiveCorp, and E-Loan, owned by Popular Inc., as useful tools for comparing a wide range of deals on financial products, in addition to getting quotes from local lenders. Bankrate's legal battle traces back to 2002, when online mortgage lender American Interbanc Mortgage LLC, of Irvine, Calif., sued several lenders advertising on © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 34 of 37 bankrate.com, accusing them of false advertising. It added Bankrate as a defendant a year later, alleging Bankrate ignored evidence of bait-and-switch advertising and yielded to pressure from other defendants to kick American Interbanc off its Web site. The suit, being heard in Orange County Superior Court, seeks $16.5 million in damages and a minimum $33 million in punitive damages, according to a Bankrate regulatory filing. Bankrate says in court papers that it declined to renew American Interbanc's contract in August 2002 after the relationship reached an intolerable "level of hostility." At the center of the case is a bankrate.com feature that asks mortgage shoppers to enter information about the mortgage they want, including their location, the desired loan type and how much they want to borrow. The Web site provides a "rate table" that lists offers from a number of lenders advertising on the site. Mike Dannelley, American Interbanc's founder, alleges customers who click through to specific lenders often aren't given the deals that are offered on the rate tables. Although borrowers aren't required to take the more costly loan, the practice can waste time in booking a mortgage and leaves some consumers vulnerable to accepting a higher rate. Mr. Dannelley's lawyers claim their review of Bankrate records identified 529 complaints, from consumers and lenders, who claimed Bankrate's advertisers weren't playing fair. Most of the complaints were lodged before Mr. Evans took over as Bankrate chief in June 2004, though some date to late 2004 and 2005. In one complaint last year, Steve Knerly, a federal law enforcement instructor in Glynco, Ga., says a bankrate.com lender failed to honor an offer for a 3.875% adjustable-rate mortgage, which it posted on the Web site and then reiterated after he went through a "pre-approval" process, according to court records. The lender said it was a mistake, but "I felt it was just a pure and simple bait-and-switch deal," Mr. Knerly said in an interview. Instead, he found an adjustable loan starting at 4.25% through a mortgage broker. Bryan Snow, who wrote Bankrate to complain in late 2003, said in an interview that several lenders he found on bankrate.com quoted him rates and fees that were higher than what they had advertised on the site. "You start to pick a rate that's a point higher than the lowest rate that's listed, because you assume those are the more-credible companies," says Mr. Snow, who works as a communications director in Charlotte, N.C. Dana Bain, president of Premiere Mortgage Services, in Sterling, Mass., says he advertised on bankrate.com as recently as last September, but stopped because other advertisers were posting interest rates that weren't honored. "It's not a level playing field," he says. Bankrate says the complaints it has received represent a tiny fraction of the more than 40 million people who visit the site yearly and that it works diligently to resolve borrowers' concerns. The company says when it gets a complaint about a lender not honoring advertised prices, it conducts a "mystery shop" test, assigning a Bankrate employee to pose as a borrower and call the lender to check its rates and fees. If the lender fails that test, Bankrate says, it will temporarily suspend the lender from advertising on the site. "It's a pretty onerous policy and we bounce dozens of people a month," Mr. Evans, the CEO, says. 25. Lawyers claim their review of Bankrate records identified _____ complaints, from consumers and lenders, who claimed Bankrate's advertisers weren't playing fair. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 35 of 37 a. 529 Correct b. 1529 c. 2529 d. 5529 How You Interact With Your Kids Today Can Affect Their Future Romantic Lives By SUE SHELLENBARGER July 13, 2006; Page D1 http://online.wsj.com/article/SB115274479575305061.html Frances Wilson is content with the way her three kids are turning out, but one realm seems beyond her control: their love lives. Her daughter, at 21, is considering marriage a little too early, the McKinney, Texas, mother says. She also says she worries that her son, a 19-year-old Marine, might get snatched up by a gold digger targeting his "health benefits and steady paycheck." Researchers have some good news for Ms. Wilson and others like her: Parents have a lot more influence on the quality of kids' romances than most think. Contrary to the widespread view that kids' dating relationships are irrevocably shaped by peer pressure or the example set by parents' marriages, new studies show parents' own relationships with their children through adolescence have a more direct impact on young adults' ability to form happy, healthy romantic relationships. Having divorced parents has been linked in research by Paul Amato, a Pennsylvania State University sociology professor, and others to a 50% to 100% higher probability of divorce among children. Now, plying observational techniques previously used only to study adult marriages, scientists have been able to tease out the mechanisms by which specific parental behaviors affect kids. These studies suggest it is how parents relate to their children that has the most direct impact, regardless of the marital bliss -- or lack of it -- in the parents' marriages. The large influence of the parent-child interactions on a child's romantic relationships "surprises people constantly," says W. Andrew Collins, a professor in the University of Minnesota's Institute of Child Development, and lead researcher on a 30-year study of the subject. Although peers and other factors play a role, "where the rubber really meets the road" in shaping future relationships "is the way the parent treats the child and relates with the child. That's the laboratory in which the child learns how to relate lovingly with other people." Among the most influential factors: whether parents teach kids to resolve conflicts well; whether they're warm and nurturing; whether they show interest in teens' activities and set good limits and appropriate parent-child role boundaries; and whether they avoid fostering feelings of rejection in their kids. Although I'm divorced, I, like many parents, want for my children the rewards of a happy lifelong marriage. For those who wish to snatch victory for their children from the jaws of their own marital defeat, the research holds out hope. "If parents model good relationship skills, as well as good parenting skills, then children are likely to learn these and reproduce them in their own adult relationships," Dr. Amato says. © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 36 of 37 In a five-year study of 290 subjects from their late teens through mid-20s, Brent Donnellan, a psychology professor at Michigan State University, and others found nurturing, responsive and firm parental treatment of kids observed in the senior year of high school was linked to higher quality romantic relationships and marriages among the same children observed five and seven years later. "Parenting predicted subsequent behavior in romantic relationships," independent of the state of parents' marriages, the study says. Researchers interviewed subjects and videotaped them interacting with their families and romantic partners or spouses. Scott White, Montclair, N.J., takes pains to show his children he respects and likes them - the same way he wants them to be treated by romantic partners -- and tries to be constantly mindful of what they're experiencing in relationships. When his daughter, 14, had an argument with a boyfriend recently, he listened to her viewpoint, then explained how her friend might have been feeling. His daughter soon made peace with the friend by talking the problem through, says Mr. White, a high-school guidance director. Teaching kids to argue rationally also predicts healthy romances, according to a study of 58 families, teens and their dating partners co-written by Nancy Darling, a psychology professor at Oberlin College, Oberlin, Ohio. A child who shows good conflict-resolution skills with parents is likely to bring the same skills to a romantic relationship, Dr. Darling says. For example, a poorly skilled child resisting a parent's instruction to wear a bike helmet might get angry and storm out of the room yelling. A skillful child might calmly lay out arguments in his or her favor, such as the low probability of being injured. The latter path bodes well for happy long-lasting romance. Appropriate parent-child boundaries -- not trying to be kids' buddies or expect them to take over the parent role -- is another foundation-stone for healthy dating. In studying 180 subjects and their parents from birth through their mid-20s, including lab observations of interactions with romantic partners, Dr. Collins and a co-author found in a study published last year that parents with bad role boundaries when their kids were 13 sharply increased the chances of the offspring getting into violent or abusive relationships in their early 20s. Because the parent-child bond is where teens learn to respect others and honor their limits, bad boundaries can foster lasting anger and resentment, Dr. Collins says. Consciously or not, parents tend to slip up in this area during marital strife or divorce, switching roles with their children. For Ms. Wilson, who has been married 26 years, the research suggests the straightforward, clear communication she has modeled for her children further increases their chances of forming healthy marriages. For example, she's glad to see her daughter tackle issues head-on with her boyfriend. "She's a real good communicator," Ms. Wilson says. Amid today's high divorce rates, "it's very reassuring" to know those interpersonal skills improve her marital odds. 26. New studies show that ________ has a large impact on children’s healthy future romantic relationships. a. divorce b. the parent-child bond c. appropriate parent-child boundaries d. both b and c Correct © Copyright 2005 Dow Jones & Company, Inc. All rights reserved. WSJ Professor Guide: Page 37 of 37