BUSINESS PLAN MPAcc 809 Dan Jover Holly Krall Jamie Kubik Laura Schwinghammer 07/03/2009 Executive Summary The T-Bone’s franchising opportunity that is presented in the subsequent business proposal is an exciting, profitable venture that fills a demand in Saskatoon, Saskatchewan. The strong economic environment in Saskatoon has created an ideal environment to start up a business. The proposed franchise will be located in the Stonegate Shopping Center, which is an ideal location because of the heavy traffic volumes it experiences from the two large anchor stores, Wal-Mart and Home Depot. There are currently no other businesses in the centre to purchase any of the products that T-Bone’s sells. The location is also directly off Circle Drive and only a five minute drive from downtown Saskatoon. There are also several growing residential areas surrounding the centre which will provide a solid customer base to T-Bone’s. T-Bone’s began as a leading supplier of aged, grain fed Alberta Beef to individuals in Kelowna who sought gourmet meat and food products. The business has been operating since 2001 and is now expanding throughout Western Canada. T-Bone’s prides itself on quality, which is the number one priority in everything that the company sells. In addition to beef, T-Bone’s offers fresh chicken breast, hot dogs, kabobs, salmon, buffalo burgers and specialty items such as stuffed leg of lamb, veal shanks, crown pork roast and lamb shanks. For non-meat lovers T-Bone’s offers a mix of potato, macaroni, coleslaw and other salads. All items are available fresh or frozen and can be purchased in freezer packages to use for immediate or future use. The T-Bone’s franchise is very beneficial as a business opportunity because most of the product, pricing, and promotional decisions have been made by the franchise which is paid for through an advertising royalty and a franchising royalty. The meat products are prepared by the T-Bone’s head office group and would be shipped via refrigerated and frozen shipping containers directly to T-Bone’s site in Saskatoon. There will be a general and two assistant managers to monitor the day to day operations. Other staffing needs are dependent upon anticipated heavy traffic times during each day, which are anticipated to be 9am – 12pm, and after work hours from 3pm to 7pm on weekdays and 2 all day on weekends. Total workers needed during peak times include one manager and two to three employees. The financial analysis for T-Bone’s in Saskatoon was calculated over the next five years, including three months of 2009 (October, November and December). The three months of 2009 were included because after the franchise has been awarded, it takes approximately ninety days until the store will be operating. The required rate of return on this investment has been established at twenty percent for equity investors and after performing a net present value analysis the actual return on the investment is 60.9%. Equity investors will also receive annual dividends equal to fifty percent of net income each year. Saskatoon is a vibrant, cultural city with a rapidly growing population consisting of many young families and professionals. The demographic of Saskatoon is a market that would be an excellent target for T-Bone’s. The demand for T-Bone’s products, the positive earnings potential, and the large potential return on investment makes this franchise a highly profitable investment opportunity. 3 Index Page Executive Summary 2 1.0 Introduction 1.1 Industry Overview 1.2 Mission Statement 1.3 Goals and Objectives 1.4 Financing 6 7 8 8 8 2.0 Operations Plan 2.1 Location 2.2 Floor Plan 2.3 Quality Control Program 2.4 Average Business Day 10 10 11 12 13 3.0 Human Resources 3.1 Job Descriptions 3.2 Organizational Structure 3.3 Training 16 16 17 18 4.0 Marketing Plan 4.1 Competition 4.2 Place 4.3 Products and Pricing 4.4 Customers and Target Markets 4.5 Distribution 20 22 23 23 25 25 5.0 Financial Plan 5.1 Net Income Analysis 5.2 Net Present Value, Cash Flow and Ratio Analysis 27 27 28 6.0 Conclusion 28 4 Index LIST OF TABLES Table 1.1 Financial Results Table 2.1 Shift Schedule by Hours Table 4.0.1 Marketing Expenses Table 4.0.2 Sample $99.99 Fundraising Meat Pack Table 4.2.1 Location Relative to Competitors Table 4.3.1 Freezer Pack Examples LIST OF FIGURES Figure 2.1 Proposed Location Figure 2.2 Floor Plan Figure 3.2 Organizational Structure LIST OF APPENDICES Appendix A – Income Statement Appendix A.1 – Detailed Sales Appendix B – Long Term Debt Appendix C – Balance Sheet Appendix D – Marketing Budget Appendix E – Capital Budget Appendix F – Cash Flows Appendix G – Staff Appendix H – Ratio Appendix I – Base Case Scenario Appendix J – Worst Case Scenario Appendix K – Break Even Analysis 5 1.0 Introduction The following information will provide a business proposal to open a T-Bone’s Fresh Meal Market in Saskatoon, Saskatchewan. Opening this franchise presents a significant opportunity to exploit the growth that Saskatchewan is experiencing as well as bring “AAA” gourmet meat to Saskatoon. T-Bone’s will be located in the Stonegate Shopping Center in one of Saskatoon’s newest communities, Stonebridge. Stonegate Shopping Center is an ideal center to place T-Bone’s with the heavy traffic volumes it experiences. It is privy to two large anchor stores that experience heavy daily traffic with Wal-Mart and Home Depot, a Tony Roma’s, several other big box stores and a number of banking centers already in existence. Stonebridge is located between Preston Avenue and Clarence Avenue, south of Circle Drive. A new overpass at Clarence and Circle Drive would give easy access to T-Bone’s for those who do not live in the community. T-Bone’s offers fresh “AAA” gourmet aged, grain fed Alberta beef, in all forms. In addition to beef, T-Bone’s offers fresh chicken breast, hot dogs, kabobs, salmon, buffalo burgers and specialty items such as stuffed lamb leg, veal shanks, crown pork roast and lamb shanks. For non-meat lovers T-Bone’s offers a mix of potato, macaroni and cold slaw salad. All items are available fresh or frozen and can be purchased in freezer packages which are excellent for large parties at a later date. Key Financial Highlights: Total revenue for 2010 is projected to reach $1.4 million The gross profit margin is estimated at 50% and to remain stable Net income in 2010 is expected to be greater than $100,000 and by 2011 will be over $180,000 with growth projected in the remaining years The return on investment is 60.9%, for every $1 invested there is earnings of $0.60 on the investment. The Net Present Value is positive at $341,350. 6 1.1 Industry Overview T-Bone’s markets “the finest gourmet meat to connoisseurs who demand the best”, and since 2004 they have become a “leading supplier of aged, grain fed Alberta Beef” to individuals in Kelowna who seek gourmet meat and food products. The business has been operating since 2001 and is now going to expand throughout Western Canada. TBone’s prides itself on quality, which is the number one priority in everything that the company sells. The strong economic environment in Saskatoon has created an ideal environment to start up a business. Population growth is anticipated congruent to previous five year rates and the commodity based economy is expected to remain in strong demand. This precipitates success for entrepreneurs as citizens will have ample spending cash flow. Healthy lifestyle trends will also generate business for T-Bone’s as consumers are now more health conscious and actively choosing options with greater health benefits. T-Bone’s will compete directly with larger players in the meat industry such as M&M meat shops and Prairie Meats and other local businesses such as the Bulk Cheese Warehouse and Boryski’s Butcher Block. T-Bone’s will be marketed as a higher end gourmet meat and use the one-on-one customer/butcher relationship as its differentiating factor in offering unique and fresh ideas for consumers. Potential challenges that could be faced by T-Bone’s is the threat of industry wide illnesses (such as mad-cow disease) that alter public perceptions of product safety, redmeat health concerns, the seasonality of decreased barbeque activity in winter months and commodity price fluctuations affecting business profitability. The first two concerns will be mitigated by offering other alternative products such as fish, chicken and vegetarian meals. To combat seasonality T-Bone’s will also market home-cooked meat and potatoes type meals to Saskatoon residents in the winter time. T-Bone’s is also well positioned for economic downturns as the absence of middle men keeps product costs relatively low. 7 1.2 Mission Statement “To make shopping anywhere else unacceptable for customers who value one on one personal service, cleanliness, convenience and quality products” 1.3 Goals and Objectives To achieve a minimum return on investment of 20%. To provide an “extraordinary dining experience to customers every time.” 1.4 Financing Holly, Laura, Dan and Jamie are prepared to commit $25,000 each to show their commitment to the project. $150,000 has been financed through a bank loan and a remaining $100,000 is required from another investor in return for an equity share. The total equity investment in T-Bone’s will be $200,000. Table 1.1 Financial Results Year 2009 2010 2011 2012 2013 2014 (3 months) Sales 212,682 1,430,495 1,644,852 1,891,374 1,988,002 2,089,807 Cost of Goods Sold 106,341 715,247 822,426 945,687 994,001 1,044,904 Gross Profit 106,341 715,247 822,426 945,687 944,001 1,044,904 Expenses 132,085 639,474 636,817 641,826 645,726 653,304 Net Income(Loss) (25,745) 61,730 154,319 254,004 291,694 328,498 Net Present Value of Equity Investment 341,350 Internal Rate of Return on Equity Investment at 20% 60.9% 8 Operations Plan 9 2.0 Operations Plan T-Bone’s is a high quality specialty meat shop serving the needs of meat connoisseurs, families and corporate functions. The high quality meat is prepared and vacuum sealed by the T-Bone’s head office group and is shipped via near freezing shipping containers directly to T-Bone’s site in Saskatoon. The general and assistant managers will monitor the day to day operations with one manager on shift at all times. Staffing needs will be dependent upon anticipated heavy traffic times during each day. Peak traffic times are anticipated to be 9AM – 12PM, and after work hours from 3PM – 7PM. Weekends are anticipated to experience steady traffic. Total workers needed during peak times on weekdays will include one manager and two employees. Weekend staffing will include one manager and three employees. This staffing will allow one base level employee to operate each of the cash registers and an employee and manager to service customers. 2.1 Location The location chosen with consultation from T-Bone’s is the Stonebridge area. This location is the centre of a newly developed community serving as a shopping focal district with a Wal-Mart, Home Depot, The Brick, Tony Roma’s and more. This location will provide significant traffic for T-Bone’s on a daily basis due to the strong consumer drawings for its significant service centre. Circle Drive is a key commuter route in Saskatoon that services the downtown centre from the south end of the city. Communities east of Preston working in the downtown core will utilize this route on a daily basis. The anchor store of Wal-Mart in the Southbridge location makes it a key destination for the shopping community in Saskatoon located in one of the fastest growing residential areas of Saskatoon. The adjacent communities of Lakeridge, Lakeview, Eastview, Nutana Park and the Willows areas harbour an average family income of $70,315 (Source: City of Saskatoon, Neighborhood profiles 2008 edition), and a directly accessible population in these communities of approximately 60,000. Rosewood and Brookside are further developing regions in the southeast portion of Saskatoon that will service the Stonebridge location. Figure 2.1 is an aerial map of the 10 proposed location that will be situated adjacent to the Tony Roma’s restaurant in a 2,000 square foot open retail space. The positioning directly across from the Tony Roma’s will serve as a strong factor for potential dinner goers and also grocery shoppers at Wal Mart will be inclined to purchase a quality meat product to complete their shopping experience. Figure 2.1 – Proposed T-Bone’s Location 2.2 Floor Plan The floor plan, seen in Figure 2.2, will mainly serve as a walk around area for customers with cooled meats being located in display freezers to keep the meat and prepared food fresh. The total floor space will accommodate deli display counters, a frozen goods freezer for pre-packaged/prepared items from T-Bone’s, and fresh sample tables including prepared goods for customers. The layout includes an office, staff washrooms, 11 a blast freezer, a day cooler, dry storage, and a staff room. This is the floor plan that was provided by T-bone’s. The rough scaling used is approximate. This floor plan is basic and allows customers free access to roam display items with two payment points composed at two cash registers at each payment location. The sample tables are to be set up during weekdays to offer customers some of T-Bone’s marquee items that have been already prepared. Figure 2.2 Floor Plan 2.3 Quality Control Program All of the T-Bone’s goods to be sold come with full directions on preparation and storage. The deli display counters include freshly prepared meats that are kept at a temperature just above freezing during working hours to ensure maximum freshness of the product per T-Bone’s policy. Ensuring that every meal is a quality experience is a staple at T-Bone’s as their commitment to quality is second to none and their handling of produce is done to ensure prolonged freshness of products through vacuum sealed technology and never freezing fresh meats for maximum flavour. All of their goods are 12 prepared fresh and transported in a near freezing container to ensure products stay fresh. Quality control tests are implemented on a monthly basis from T-Bone’s to ensure that products are being displayed, stored and prepared properly. An assortment of products will be included in the deli display counter and kept at a temperature just above freezing. High demand products will include more stock in the display counters while low demand products will only include three display goods. The general manager will ensure that products are prepared and displayed to specifications to ensure optimal quality and that customers receive repetitive high quality. 2.4 Average Business Day The average business day requires preparing goods for set up in the display deli coolers at 6AM. The goods provided from T-Bone’s for immediate display will need to be removed from the cooler to the deli display coolers. The store will be open to customers starting at 9AM and closing at 7PM daily. The store will be staffed with different combinations of staff throughout the day based on duties and number of customers. The above components are explained further below as follows: The general manager will start at 6AM in order to prepare goods for the deli display coolers. These goods will be taken from the near zero cooler from previous day stock or prepared according to T-Bone’s specifications in the food preparation room. Only basic preparation skills are required to prepare meats for display. The general manager will also be responsible for ensuring adequate scheduling for staff members at T-Bone’s for the following week. An additional base level employee will start at 6AM to help with the preparations and work until 2PM. The second shift will start from 1:30 PM and will be finished at 9:30 PM. The assistant manager will start at 2PM and be at the store until approximately 10PM. This manager will be responsible for measuring 13 inventory levels at the end of the day and placing weekly orders with TBone’s headquarters via the online ordering system in the T-Bone’s head office. Display goods will be prepared in the food preparation room at 10AM and at 4PM. Sales figures are interfaced with the computer system in the main office and the head office computer system. This is done by T-Bone’s management to ensure an accurate monitoring of sales and inventory. It is also used to help estimate demand and potential areas for product development. A daily cash drop occurs after closing involving armored car transport to the local banking facility. The tracking of sales from the cash registers to the sales monitoring system automatically reconciles cash levels for deposit and expected payment timelines from credit card payments. To support these hours of operation, a time schedule has been determined to show how this the shifts will be arranged and could be adjusted for part time employees on a rotation for preferences of evenings or days or even after school for employees who are students. The following Table 2.1 Shift Schedule by Hours illustrates how each employee will be scheduled. Please refer to Appendix E for the capital budget. Table 2.1 Shift Schedule by Hours Monday Tuesday Wednesday Thursday Friday Saturday Sunday General Manager Assistant Manager 1 6AM – 2PM 6AM – 2PM 2PM – 10PM 2PM – 10PM 10AM – 6PM 2PM – 10PM 2PM – 10PM 2PM – 10PM 6AM – 2PM 6AM – 1PM Assistant Manager 2 Meat Expert Shifts 6AM – 2PM 6AM – 2PM 6AM – 2PM 6AM – 2PM 6AM – 2PM 2PM – 10PM 1PM – 8PM 6AM – 2PM Meat Expert Shifts 2PM – 10PM 2PM – 10PM 2PM – 10PM Meat Expert Shifts Meat Man Expert Shifts 6AM – 2PM 2PM – 10PM 2PM – 10PM 10 AM – 5PM 10 AM – 5PM 6AM – 2PM 6AM – 2PM 6AM – 1PM 2PM – 10PM 1PM – 8PM 10 AM – 5PM 10 AM – 5PM 14 Human Resources Plan 15 3.0 Human Resources Plan Jamie’s knowledge of meat packing, love for meat and passion about the new business will be leveraged to perform the duties of owner and general manager of the business. The other three investors will act as silent investors and will not have input into the day to day activities. The positions at T-Bone’s will consist of the following: General Manager Assistant Manager Meat Experts 3.1 Job Descriptions General Manager Jamie will be the General Manager and will work full time during the week and will be paid a salary of $60,000/year. Only one general manager will be required. His duties will consist of: Communicating with T-Bone’s head office Overseeing operations to ensure compliance with franchise standards Hiring and dismissal of employees Employee training Opening of store on weekdays Weekly Scheduling Cash deposits during close Review/Approval of previous night cash-out Helping with customer service during high demand periods Assistant Manager Two assistant managers will be required to work full time evenings and weekends. The assistant manager will be paid a salary of $45,000/ year and will be responsible for: Weekly Supply Order Customer Service Close store evenings and weekends 16 Nightly Cash-Out Manage Fundraising campaigns Weekly inventory counts Meat Experts There will be 10 part time meat expert positions available and 1-2 full time meat expert positions. The part-time positions will be done in shifts and will be flexible depending on the meat experts schedule as most will be students or have other part-time positions. Full and Part Time Meat Experts will be paid $9.25/hour with the opportunity for an increased wage depending on performance and length of employment. These employee’s duties will include: Customer service Packaging meats for customers and taking orders Cleaning display cases and refilling inventory 3.2 Organizational Structure Owners General Manager Assistant Managers Meat Experts Full Time Meat Experst Part Time 17 3.3 Training T-Bone’s is a franchise and therefore the initial training and start up of the business will be directed by T-Bone’s head franchise office. This will consist of a 12 day training program in Kelowna, BC on location at the first T-Bone’s branch. The General Manager will attend the 12 day training program and the assistant managers will join for the final 7 days. This will be followed by an on-site Saskatoon visit for 2 days prior to opening and 2 first days of operations. This will ensure that all operations are running smoothly and in accordance with T-Bone’s standards. Additionally, head office staff will assist to ensure all glitches can be easily smoothed and addressed. After the initial training, the General Manager will train all full and part time meat experts to serve customers and carry out their required duties. The head T-Bone’s office will communicate with the general manager whenever there are: New operations, products or procedures New promotions Annual weekend update training courses for management All meat Experts hired will be required to: Have work experience in the food industry Read the T-Bone’s meat handbook and pass the T-Bone’s meat knowledge exam Provide courteous and knowledgeable service to all customers 18 Marketing Plan 19 4.0 Marketing and Promotional Plan Saskatoon is a vibrant, cultural city with a population in excess of 233,000. The city continues to grow and is popular with young families and professionals. Saskatoon also has a large University population and is often considered a University town. The demographic of Saskatoon is a market that would be an excellent target for T-Bone’s. One of the greatest challenges facing T-Bone’s Saskatoon is attracting customers to the store and making it part of their grocery shopping routine. T-Bone’s does not necessarily offer a new, innovative product but rather a product that residents have already sourced in the city and already enjoy on a regular basis. T-Bone’s competitive advantage however is in offering exceptional quality and unique, fresh ideas at an affordable price which customers will realize as soon as they walk into T-Bone’s. In order to facilitate this process, we plan to utilize both traditional and unconventional forms of marketing to ensure that T-Bone’s is a success from inception. Traditional marketing activities will include such things as print ads, radio ads and weekly promotional flyers. T-Bone’s has already established a strong reputation in its three first locations; Kelowna, Penticton and Westbank. T-Bone’s won a 2008 Best of the Okanagan Readers’ Choice Awards. We will leverage this proven popularity in other markets to instill confidence and peak interest in this new market through marketing techniques from T-Bone’s headquarters. In addition to this, ads will highlight the exceptional quality of the meats, specifically grain fed, naturally aged and completely trimmed. Weekly promotional flyers will be distributed as local newspaper inserts commonly used by larger grocery stores and other retailers. These flyers will advertise weekly specials and savings that will maintain interest in T-Bone’s product offerings. These specials will also be featured in radio ads and various local print productions such as magazines and in newspapers. We will also plan to have in-house promotions and product samples and giveaways which have been accounted for in Table 4.0.1. 20 In addition to incurring expenses for the aforementioned marketing initiatives, there will be a 2.5% of sales fee from the franchisor for promotion, development and advertising as seen in Table 4.0.1 below. In order to increase brand awareness, we will also use utilize non-traditional marketing techniques such as viral marketing using pre-existing social networks such as Facebook. Table 4.0.1 Marketing Expenses Franchise adv fees (2.5%) 2009 2010 2011 2012 2013 2014 $2,659 $17,881 $20,561 $23,642 $24,850 $26,123 Local advertising Radio ads $2,500 $10,000 $10,000 $10,000 $10,000 $10,000 Print ads $2,500 $10,000 $10,000 $10,000 $10,000 $10,000 Non-traditional marketing $1,000 $3,000 $3,000 $3,000 $3,000 $3,000 Opening promotions $2,500 $2,000 $2,000 $2,000 $2,000 $2,000 Total $11,159 $42,881 $45,561 $48,642 $49,850 $51,123 Finally, we also plan to rely on word of mouth advertising through repeat customers and by offering an innovative fundraising program. The fundraising program will be offered to local high schools, sports teams, Universities, Colleges and charities. The fundraising program would involve the fundraiser selling various $99.99 meat packs. The fundraising organization collects and keeps a $15 deposit, and the balance is paid at T-Bone’s upon pick up of the order. This essentially provides T-Bone’s with extensive community advertising with little effort. A sample $99.99 meat pack is shown in Table 4.0.2 below. 21 4.1 Competition T-Bone’s main competitors include: Large and medium sized grocery stores such as, Safeway, Sobeys and The Real Canadian Superstore Other specialty meat shops such as Prairie Meats and other specialty stores selling high quality meats such as Bulk Cheese Frozen food specialty stores such as M&M Meat shops Table 4.0.2 Sample $99.99 Fundraising Meat Pack 2 pieces – Mesquite Top Sirloin Steaks 7oz 2 pieces – Teriyaki Top Sirloin Steaks 7oz 2 pieces – Southwestern Top Sirloin Steaks 7oz 2 pieces – Barbeque Flat Iron Grillers 5oz 2 pieces – Teriyaki Flat Iron Grillers 5oz 2 pieces – Mesquite Flat Iron Grillers 5oz 2 pieces – Teriyaki Steak Kabobs 4oz 2 pieces - Plain Steak Kabobs 4oz 2 pieces – Seasoned New York Steaks 7oz 2 pieces – Plain New York Steaks 7oz 2 pieces – Teriyaki New York Steaks 7oz Indirect competitors include restaurants such as The Keg, The Granary and Tony Roma’s. We see such restaurants as an indirect competitor since given recent health concerns over the consumption of red meat, consumers may reduce their consumption at home and rather consume only when at restaurants. Although there are a variety of competitors in the area, we strongly feel that T-Bone’s will be able to carve a niche market in Saskatoon based on the quality of the product offering and also the proposed location discussed below. 22 4.2 Place To mitigate the risk of competition, the proposed location for T-Bone’s was carefully selected. The Stonebridge area of Saskatoon is a new community with a growing population of middle-class families; one of T-Bone’s most important target markets. The area also attracts residents from other areas of Saskatoon through big box retailers in the area such as Home Depot and Wal-Mart. In general, Stonebridge is easily accessible by major routes such as Circle Drive, Highway 16 and smaller routes including Clarence and Preston Ave. Given how accessible the area is, consumers will not be deterred from stopping in on the way home from work or simply coming by as needed. What makes this area so attractive is the lack of competitors in the neighborhood. Table 4.2.1 below provides the location of nearest competitors and also an estimate of the distance from the general proposed area. There are no competitors within 3 km of the proposed site and all consumers coming to the area for the big box retailers will provide a great deal of traffic with no other specialty meat options. Table 4.2.1 Location Relative to Competitors COMPETITORS LOCATION DISTANCE Safeway 2325 Preston Ave 4.0 km Sobeys 1550 8th St E 3.4 km Superstore 2901 8th St E 3.5 km Prairie Meats 2326 Millar Ave 8.0 km M&M Meat Shop 3322 8th St E 4.1 km Bulk Cheese 732 Broadway Ave 3.7 km 4.3 Products and Pricing T-Bone’s offers a premium product at a relatively affordable price. This is possible since the franchisor sources the meat in high volumes and then passes on the savings to individual franchises which are in turned enjoyed by the customer. T-bone’s marbling, 23 maturity, and muscle texture ensures the highest level of tenderness, juiciness, and flavour possible. T-Bone meats possess quality characteristics, such as: grain fed superior marbling for exceptional flavour aged a minimum of 28 days for flavour and tenderness steaks and roasts trimmed to less then an 1/8 of a inch The quality of the certified AAA Alberta beef is certain to be popular with consumers that demand the highest quality. What also makes the product unique is the a la carte offering. Consumers are able to purchase items by the piece or by weight rather than a pre-packaged amount. T-Bone’s also offers numerous products in addition to red meat, such as chicken, pork, lamb, seafood and fresh salads. This allows T-Bone’s to attract a wide range of customers. In addition to fresh food products, T-Bone’s also offers freezer packs which are a pre-packaged variety of meats which are frozen in order to conserve a larger amount of meat. Two freezer pack examples are shown below in Table 4.3.1 which also demonstrates the value in T-Bone’s product offerings. Table 4.3.1 Freezer Pack Examples Fire up the Grill Pack $139.99 Grill-A-Fill-A Pack $139.99 6 pcs New York Steaks (7oz) 2 lbs Marinated Chicken Breasts 6 pcs Rib Eye Steaks (7oz) 6 pcs Marinated New York Steaks (7oz) 2 lbs Pork Back Ribs 6 pcs Top Sirloin Steaks (7oz) 16 pcs Hamburger Patties (4oz) 3 lbs Sausage 3 lbs Boneless Chicken Breasts 3 lbs Country Style Pork Ribs 3 lbs Marinated Chicken Breasts 2 pcs Whole Frying Chicken 2 lbs Skinless Hotdogs 12 pcs Hamburger Patties 1 bottle Cattle Boyz Barbeque Sauce 24 4.4 Customers and Target Markets T-Bone’s target market is quite widespread as it encompasses all those who consume red meat, poultry or pork. However the main target would be middle to upper-class families who consume meat as part of their regular diet. We are also targeting those who prefer to source the highest quality cuts of meats possible since this is what TBone’s provides. Families are also a target market given the constant need to save time. T-Bone’s store layouts are efficient and they do not involve the hassle of a full grocery store. Also, the products are all trimmed and ready to cook which cuts down on preparation time. There is also a variety of freshly prepared salads and other products if one wishes to only have to cook meat for a meal and serve. We are also targeting individuals as well. Given the large selection of a la carte items which are individually sealed, shopping for a meal for one is simplified. Finally, with the fundraising program we will target a variety of organizations looking for an innovative and easy way to raise money for whatever the cause may be. 4.5 Distribution Distribution of food to the individual franchises is handled by T-Bone’s corporate and therefore relatively easy. Orders are simply placed and delivered to the franchise location as needed. This ensures that customers always receive the same quality products and we would not have to source the huge variety of products offered. In addition to this, it ensures that products are purchased with high volume savings and therefore costs are minimized. 25 Financial Plan 26 5.0 Financial Plan The key variable to financial success with T-Bone’s is the number of products sold. There is a detailed analysis of product sales performed in Appendix A.1. Based on the marketing analysis performed above, the expectations are reasonable and conservative in nature. A sensitivity analysis was also performed using a plus/minus ten percent of sales variable and in both cases the net present value is positive. The actual rates of return are greater than the required rate of return of twenty percent. Please refer to appendices I and J for further detail. The remaining key variables such as product costs, staff wages (based hours the store is open), and distribution costs are already determined by the franchise and therefore the amounts presented will be fairly consistent with the actual costs. 5.1 Net Income Analysis Total sales consist of walk in sales, corporate sales, and fundraising sales. The largest portion (over 90%) is from walk in traffic. In the first three months of operations in 2009 total sales are expected to reach $212,682. In 2010, the first full year of operations, sales are expected to reach $1,430,495 and net income will reach $61,730. For the next two years, expected growth in sales is fifteen percent and then begins to level off in 2013 and 2014 to five percent. As stated above product costs and distribution costs are already pre-determined by the franchise and will be fifty percent of the selling price. Therefore the gross margins over the next five years will be consistently fifty percent. The franchise also receives royalties based on total sales of 2.5% for advertising and 2% for the use of the franchise. The remaining operating costs are leasing costs, utilities, salaries and wages, interest, local advertising, insurance and supplies. The net profit margin (see Appendix H) over the next five years averages approximately 13%. 27 5.2 Net Present Value, Cash Flow & Ratio Analysis The net present value of the investment (see Appendix A) was calculated at $341,350 and has a return on investment of 60.9%. This return is much greater than the required rate of return of 20% and thus, the investment presents itself as positive and desirable. The total funds required to finance this investment is $350,000. The four current investors previously mentioned are prepared to invest $100,000, debt financing is secured at $150,000, and a remaining $100,000 is required from an outside investor. The $350,000 will be used to finance the franchise fee of $25,000, capital expenditures and leasehold improvements of $168,000, and the remaining will finance initial operating expenses and inventory. The financial information presented above and in the appendices detailed the potential opportunity for investors to earn a high rate of return on the T-Bone’s franchise. The cash flows of the operations are also positive in each of the five projected years which also indicated financial success (Please refer to Appendix F). The positive cash flows will also ensure that the dividend policy of 50% of net income is attainable. Cash flows seem to be quite positive as well as having a substantial net income accompanying it. Ratio analysis for the investment was performed in Appendix H. After the first three months of operations, all ratios demonstrate that the investment is profitable and confirm that this is a positive investment with a potential for a high rate of return to be earned by investors. 6.0 Conclusion The expansion of T-Bone’s into Saskatoon has major potential for long term profitability. The staffing requirements are minimal, royalty fees are minimal, the initial investment is reasonable and the payback of the initial investment is rapid. The proven sales model and fully prepared goods from T-Bone’s headquarters alleviates risk for investors. The T-Bone’s commitment to quality, experience of the key investors involved and strong market demand will yield a strong return with significant growth opportunities for the immediate future. 28