Christian S. Winters 6242 Swartout Road, Algonac MI, 48001 810.794.1488 Res. 810.643.1334 Roam www.tdassist.com – csw@tdassist.com PROFILE Productive history of providing client and employer-relevant creativity and innovation with strong Return On Investment (ROI) through Instructional Systems Design & Media (ISD/ID), Training & Development (T&D), Content Development, Computer and Web Based Training (CBT-WBT) training, mobile and e-learning, performance support, job aids knowledge-bases, infographics, interactive programming and informational presentations. Effective in collaborations to: define, source, organize, process, status and present instruction, presentations, knowledge and skills assessments. Values: integrity, ingenuity, and teamwork achievements. PROFESSIONAL ACCOMPLISHMENTS • Conceptualized / developed job training authoring model resulting in Benjamin Franklin Partnership Grant Award for Corporate Training Innovation via Westinghouse & Micro-Teaching Factory. • Introduced ISD-ADDIE process & product model for SAE International Connected Vehicle Professional (CVP) credentialing program for Instructor Led Training (ILT) courses. WBT and knowledgebase adaptable design. • Co-designed and developed course assessment process and tools to quickly evaluate and rank 230 Instructor Led Training (ILT) courses for WBT conversion. Prepare Top 20 business cases indicating $14.7 million of course life-cycle savings for General Motors University (GMU). Presented at ASTD annual conference. • Conceptualized, designed, and co-developed e-learning build-process and product model to service GMUWBT contracts. Recognized by GMU President as 1st solution to meet “Go-Fast” program requirements. Acquired Corporate Impact Award for competitive-edge process and product model. • Designed, developed, co-implemented build process for small ISD team (3-5) production of national online “TECH Assist” job aids for GM Service Technician College (GM-STC) with 40 produced In 1 year. • Co-designed and developed pioneering portable lead testing database for KTA Tator Inc. Contributed to winning national 5-consortium competition for $6 mil. U.S. Dept. of Housing and Urban Development (HUD) contract for regional public housing lead testing. Pilot-build photo-enhanced test training documents. • Co-designed and developed 1st NASA/Langley aerospace science and engineering multimedia report in costsaving mobile disk format for presentation to academic and congressional panel audiences. • Program Interactive Electronic Technical Manuals (IETMs) for US Navy Stennis & Truman carrier flight operations. Design/build multimedia presentation of US Coastguard support program with SMEs contributing to achievement of two quality service awards for CDI Marine Company. • Seawolf class submarine CBT design / development position offered by Newport News Ship Building. • E-Learning R&D, ISD / T&D design and production support for United Auto Workers-GM (UAW-GM) in millwright health & safety training in fork truck, rigging, mobile crane, electrical safety via Raytheon. • Co-design / develop workplace electrical safety blended training with National Technology Transfer (NTT) Inc., MillerCoors & Baker-Hughes. Content maps, design-docs, presentations, graphics, pilot-programming work. • Upgrade National Occupational Competency Testing Institute (NOCTI) blueprints, teacher and student guides with graphic work to present over 7,000 career performance objectives for over 100 careers. • Refine ROI oriented remote; planning, analysis, design, development, implement and evaluate (P-ADDIE). DIGITAL / TRADITIONAL T&D / ISD ARTS & SCIENCE APPLICATIONS Intermix of soft skills and technologies in remote and onsite agile P-ADDIE project support Technical Applications: Use of cloud and client-side office suites, media editors (video-sound-imaging), 2D graphics and animation, Learning Content Management Systems (LCMSs), variety of applications and utilities. Inputs & Outputs: Personnel and Subject Matter Expert (SME) interviews for product and service knowledge capture. Design/develop spreadsheet models and databases for curriculum and course content maps, training ROI analysis, content process/product/project profile and estimates and project progress tracking. Support Resume csw – td-isd 2pg funct 01-2016.doc Page 1 design and development of curricula, courses, job aids, via design docs, storyboards, flowcharts, scripts, maps and other tools. Design / produce content as instructional media depicted in 2D graphics, photography, video, animations and workplace simulations. Interactive programming and various applications used to address most ISD / T&D needs. Flexibly select, adapt and update skills to suit client and employer needs. SERVICES HISTORY • Mobile Comply / SAE International Troy MI, 2014-2015 Connected Vehicle Professional (CVP) Credentialed Training Program and ILT CVP courses Roles and responsibilities: Training & Development / Instructional Systems Design – Introduce and install course-build process model and tool set (MS Office based). Collaborate with SMEs on course-build of cellular connected vehicle technologies. Apply agile ISD-ADDIE method to define course content: learning levels, objectives, competencies, questions- answers-distractors for student certifications. Video classes, design class content knowledge-base and follow-up with ISD audits. • Brightwing / Auto Club Group (AAA) Motor Club, Dearborn MI, 2014 Performance Management WBT Course and Rapid Reference Job Aid Concept Functional Prototype Roles and responsibilities: Training & Development – Analyze business process and call-center / agent tasks and skills performance expectations. Interview SMEs and department managers. Conceptualize, design and develop online course for regional branch and call-center employees. Program in Adobe Captivate. Conceptualize and prototype rapid reference job aid in MS Excel enabling prompt confident answers for customer service agents handling travel suggestions. • National Technology Transfer (NTT), Centennial CO, 2011-12 Electrical Safety Awareness, Evaluator, and Refresher ILT and WBT content for SkillCircuit Active Learning Roles and responsibilities: Training & Development / Instructional Systems Design – Introduce and install course-build process model and tool set and agile ISD-ADDIE practices. Collaborate with Training Development Manager and SMEs to migrate ILT source content to WBT. Design and develop course outlines, storyboards, content maps, knowledge assessments. Program courses in Adobe Captivate and Knowledge-Factor. Draft and pilot WBT content for NTT SkillCircuit OH&S 2015 product of the year. • National Occupational Competency Testing Institute (NOCTI), Big Rapids MI, 2007-10 Career Path Assessment Blueprints, Test Graphics and Interactive Models, Teacher and Student Guide Roles and responsibilities: Media Consultant & Developer – Introduce collaborative rapid prototyping model for remote document design and development. Update over 100 career path blueprints from black & white text based documents to graphically enriched color Adobe Acrobat documents. Conceptualize and setup covers, graphics, and templates for various document types. Conceptualize and program pilot set of interactive knowledge assessment models. Quality-check 1,000+ test graphics, edit or redo substandard. • TAC Engineering and Raytheon Technical / Professional Services, Reston VA and Troy MI, 1999-2006 United Auto Workers-General Motors (UAW-GM), GM University, GM Service Technical College (STC) Workplace Training and Performance Support Applications Design / Development Roles and responsibilities: Training Development Solutions Specialist – Introduce business development oriented collaborative toolsets for onsite and remote ISD ADDIE services and products updates. Partner with internal and external resources as Instructional Designers, Curriculum Mangers and Media Developers to update and enhance internal ISD practices to gain a competitive edge. Support design and development of several millwright workplace safety courses. Analyze curriculum content to identify course titles suited to migrate from ILT to WBT rationalized with business cases. Design and develop WBT build-process and product models with component adaptations to other T&D ISD business development initiatives. Work images and information available at https://sites.google.com/site/tdassistcom/project-examples. Resume csw – td-isd 2pg funct 01-2016.doc Page 2