Qais Saleh
Address: Al Khan, Sharjah
Phone: + (971) 507 835 787 (Primary/ (971) 6 5307433 (Residential)
Email: qais21@hotmail.com
BUSINESS DEVELOPER/CHANNEL PARTNER MANAGER/ACCOUNT MANAGER/PRE-SALES MANAGER
Accomplished management professional offering over 14 years of experience in all areas of security system management by
focusing on project management, pre- and post-sales. Qualified Bachelor of Electronic and Communication Engineering and
Certified Security System Engineer by Dubai Police (DPS). Proven expertise in handling key functions including requirements,
definition and project planning. Possessing in-depth knowledge of design and development, business development, product
implementation, quality assurance and testing, contract negotiation and regulatory compliance. Strategic leader, demonstrating
analytical thinking, problem-solving, interpersonal, communication and management skills and utilising collaborative approach
in work while ensuring business objectives and client expectations are achieved. Currently seeking opportunity to assist dynamic
management teams and share acquired experience within highly competitive, international market scenario.
CORE COMPETENCIES
▪ Project Performance ▪ Surveillance Awareness ▪ Operational Planning ▪ Solutions Engineering ▪ Site Surveillance ▪ Schedule
Adherence ▪ Security Systems Management ▪ Client Relationship Development ▪ Budgeting ▪ Pre-Sales Activity ▪ Requirement
Definition ▪ Application Development and Design ▪ Business Development ▪ Key Account Management▪ Stakeholder Interaction ▪
KEY SKILLS
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Strategic Direction - Recognised for hands-on experience in formulating project direction, assessing deficiencies in current
systems and devising and implementing action plans to further strengthen the services while effectively handling related
functions including client servicing, inventory management and human capital management.
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Operations Management - Capable of controlling and mentoring project security budgets and ensuring appropriate
contractor or sub-contractor is assigned to meet company’s quality standards. Planning projects and spearheading
operations and ensuring services are provided with minimum deviations to agreed plans. Implementing and executing
various cost control initiatives while ensuring effective operational excellence, thus improving work ethic and performances.
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Industry Knowledge - Efficiently analysing complex industry trends, current security issues and security technology while
updating management for better decision making. Ability to execute low current system projects varying from security
systems such as IP and Analogue Closed-Circuit Television (CCTV) and Access Control Systems, fire alarm systems as well as
entertainment AV systems such as Satellite Master Antenna Television (SMATV).
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Design System - Expert in designing security systems for new and ongoing projects. Proficient in understanding client
requirements as well as interpreting vision to work on several projects’ initiation functions including project procurement,
team selection and project coordination.
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Team Management - Skilled in motivating and encouraging the team for meeting organisational goals by leading through
example. Effectively managing staff, preparing work schedules and assigning specific duties. Developing project plans with
team, executing them and revising as appropriate to meet changing needs and requirements.
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Languages - Excellent communicator with fluency in English and Arabic.
KEY ACHIEVEMENTS
Significantly played role of project manager, engineer, coordinator, system designer, technical support and sales engineer while
offering acquired expertise in preparation of technical and commercial proposals, closing deal and handling execution of below
mentioned projects:
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Dubai Marina Mall and The Address Hotel: Distributed 700 IP cameras (Bosch, Axis and Icantek cameras) between Mall and
Hotel on one network separated by Virtual Local Area Networks (VLAN's), managed by milestone software, 120 access
control doors (galaxy system) and 60 intercom units over IP (Jacques).
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Qais Saleh | Mobile: + (970) 507 835 787 (Primary)/ + (971) 558 647 440 (Secondary) | Email: qais21@hotmail.com
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International Petroleum Investment Company (IPIC): Successfully installed 350 IP cameras (Tyco and Axis), 400 doors, 7
optical turnstiles, 4 road blockers and 10 barriers. All controlled by Software House Access Control system from Tyco in
addition to 170 intercom units (TOA) over IP and all incorporated with high-level integration under Tyco security
management system (SMS).
CAREER HISTORY
Gatekeeper Security ME, Dubai, UAE
Channel Partner Manager
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Oct 2013 – Present
Managing new and existing channel partners across the region within the international market to increase product sales.
Establishing productive and professional relationships with key personnel in assigned partner accounts.
Coordinating the involvement of company personnel to meet partner performance objectives and expectations.
Engaging with the partner sales/account teams to identify opportunities for new business.
Proactively assessing clarifying and validating partner needs on an ongoing basis.
Selling through partner organisations to end users in coordination with partner sales resources.
Leading solution development efforts that best address end-user needs, while coordinating the involvement of all necessary
company and partner personnel.
Ensuring that partners have up-to-date knowledge of new products, features, etc.
Educating partners and end users on system performance and functionality.
Providing proposals, quotations and pricings to partners while implementing sales programmes for product positioning and
promotions.
Developing and maintaining contacts for clients as well as identifying, recruiting and hiring new channel partners to build
business.
Locating or proposing potential business deals by contacting potential partners; discovering and exploring opportunities.
Providing training to end users and Gatekeeper partners.
Citytec LLC, UAE
May 2000 – Oct2013
Project Manager
Feb 2008 – Oct 2013
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Maintained communication with all areas of enterprise that affects scope, budget, risk and resources of project work.
Managed project change in accordance with change management plan to control scope, quality, schedule, cost and
contracts and handling cash-flow during overall project execution period.
Achieved cost reduction by handling manpower, material deliveries, product customisation and consumables related to
project activities.
Maintained accurate data in project governance tools including project plan estimates, spend, burn rate and resource time
tracking.
Facilitated partnership between technical and non-technical departments in order to ensure that all targets and
requirements are achieved.
Generated revenue by effectively estimating project cost and scheduling in order to meet contractual deadlines for projects.
Regularly interacted with internal finance department to get various approvals and sanctions related to projects.
Handled daily operational aspects of projects and scope by identifying resources needed and assigning individual
responsibilities.
Prepared engagement reviews and quality assurance procedures as well as developed good working relationships with
clients.
Regularly attended weekly site progress meetings with main contractors, consultants, project managers, clients and their
representatives.
Attended several coordination meetings with different subcontractors in order to ensure that installations are completed as
per main contractors’, consultants’ and clients’ requirements.
Prepared all technical shop drawings including floor layouts, installation details of all equipment, control rooms, etc.
Devised project documents such as materials and drawings submissions, materials and site inspection reports, variation
reports and project and site correspondences and handover documents such as as-built drawings, training materials,
operations and maintenance manuals, etc.
Selected right products as per client requirements, technical specifications, site conditions, etc., and ensured project
documents are complete, updated and stored appropriately.
Proposed value-engineering designs as per clients’, consultants’ and authorities’ requirements.
Proposed variation orders to client/consultant and negotiating costing of activities.
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Qais Saleh | Mobile: + (970) 507 835 787 (Primary)/ + (971) 558 647 440 (Secondary) | Email: qais21@hotmail.com
Project Control Manager
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Aug 2001 – Feb 2008
Directed project management portfolio and managed more than 30 field engineers, scheduled their work and followed
progress of ongoing projects.
Supervised and assured that documentation pertaining to each project is accurate before undertaking assignment.
Organised successful completion of site drawings and administered site visits as well as monitored efficient execution of all
customised site requirements.
Inspected materials inventory and authorised their utilisation for projects as well as surveyed site requirements and
coordinated with subcontractors to ensure uninterrupted work.
Conducted final site visits to ensure that quality of product and service provided is superior and satisfactory to clients.
Offered pre-sales technical services by devising project plans, setting specifications, providing man-hours required to finish
within time-frame and delivering plans to sales team.
Accompanied sales team to visit large projects or critical sites, interacted with clients to understand their requirements,
analysed their problems, estimated expenditure involved and provided solutions.
Led and technically assisted maintenance team in management of large integrated systems.
Acted as focal point of contact to coordinate between sales, store departments, key clients and engineers to ensure smooth
execution of projects.
Field Engineer
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May 2000 – Aug 2001
Designed and implemented security systems such as intrusion detection systems, CCTV, access control, intercom, barriers
and road blockers.
Detected circuit, component and equipment faults and devised, established and maintained central security monitoring
system for the police and central station fire monitoring system for the civil defence.
EDUCATIONAL QUALIFICATIONS
Bachelor of Electronic and Communication Engineering, Applied Science University, Jordan
High School or Equivalent Degree, Scientific Islamic Institute, UAE
Jun 1999
Jun 1994
PROFESSIONAL CREDENTIAL
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Certified Security System Engineer, City & Guilds (UK); approved by Dubai Police (DPS)
COMPUTER SKILLS
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Proficient in MS Office Application with intermediate skill level in MS Project and AutoCAD.
PERSONAL INFORMATION
Date of Birth: 21st Jun, 1976
Marital Status: Married
Nationality: Jordanian
Driver’s Licence: UAE Driver’s Licence
References available on request
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Qais Saleh | Mobile: + (970) 507 835 787 (Primary)/ + (971) 558 647 440 (Secondary) | Email: qais21@hotmail.com