SAT ORGANIZATIONAL PROFILE SINAPI ABA TRUST (SAT) REVISED MARCH, 2007 TABLE OF CONTENTS CONTENT PAGES FOREWORD 2 BASIC DATA 4 OUR BOARD OF DIRECTORS 5 CORPORATE BACKGROUND 10 Our Vision 11 Pedagogy 11 Our Mission 11 Our Objectives 12 Our Core Values 12 AREAS OF EXPERTISE 13 OPERATIONAL PROCEDURES 14 OUR OPERATIONS 16 Trust Bank 16 Solidarity 16 Individual Loans 16 SECTORIAL OPERATIONS 17 OPERATIONAL AREAS 18 MILESTONES 19 PERFORMANCE 20 RESEARCH ON TRANSFORMATION 25 ACHIEVEMENTS 26 AWARDS 26 GENDER RATIO OF BENEFICIARIES 26 RURAL AND URBAN BENEFICIARIES 27 OUR NON-FINANCIAL SERVICES 27 Objectives 28 Other Services Offered 29 Some Consultancy Experience 29 2 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 SAT ORGANOGRAM 32 OUR STAFFING 33 SOME PARTNERS OF SAT 39 SOME DONORS OF SAT 40 SAT LOGO 40 OUR AUDITORS 41 OUR BANKERS 41 APPENDIX 1: A CLENT STORY 43 3 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 FOREWORD Sinapi Aba Trust (SAT) is pleased to present this document on organizational profile. SAT is an autonomous private non-profit organization registered on May 30, 1994 under the company’s code 1963 (Act179) as a company limited by guarantee. This document gives major highlights of the work of SAT over the past 12 years, within a specific Vision, based on precise core values and guided by a Mission Statement. SAT is an implementing partner of OPPORTUNITY INTERNATIONAL NETWORK. (OIN), an international Christian Non Governmental Organization (NGO) involved in Micro enterprise Financing in over 30 countries in the Third World, with its head quarters in Chicago, USA. Operating within the vision and broad policy frame work of (OIN), Sinapi Aba Trust seeks to provide credit support to entrepreneurs in small and micro enterprises in Ghana with the objective of improving the job and income generation opportunities of the poor, thereby alleviating poverty and improve their standard of living. Our Commitment is motivate by Jesus Christ’s call to serve the poor regardless of their race, gender or religious affiliation. Our humble attempt has given us great satisfaction in this direction. The activities of SAT are also to supplement government efforts at alleviating poverty and increasing employment opportunities in the overall achievement of a middle income state as outline in Ghana’s Vision 2020 policy document. On behalf of the Sinapi Aba Trust, we wish to thank all our partners, collaborators, Donors, clients, Board Members and especially staff, who have helped SAT, develop such important experiences and propelled the organization to achieve the successes it has. Above all 4 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 we thank God for everything, for “it is not by might, nor by power but by my spirit, says the Lord, and “it is he who works in us, both to will and to do of His good pleasure.” It is our fervent prayer that God will enlarge our coast and places into our hands what it takes to make giant impacts in all our undertakings. God richly bless you. 5 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 BASIC DATA Name: Sinapi Aba Trust Acronym: SAT Status: Micro Finance Institution (Transforming Lives through Microfinance) Year Formed: June 1994 Office Location: House No. 22A Ellis Avenue Nhyiaeso, Kumasi Address: P.O Box 4911 Tel: 233-51-27150 / 30112 / 48354 Fax: 233-51-32483 Email: info@sinapiaba.com Website: www.sinapiaba.com Organizations Affiliated to: Opportunity International Network (OIN) Ghana Micro-Finance Action Research Network (GHAMFIN) Association of Financial NGOs Executive Director: Mr. Tony Fosu Board Chairman: Rev. Davis Freeman Vice Board Chairman: Professor Sam Afrane 6 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 OUR BOARD OF DIRECTORS Rev Davis Freeman SAT has a distinguished Board of Directors, chaired by Rev Davis Freeman, National Director of Christian Life Centre, an affiliated church of Christian Life Center (CLC) Sydney, Australia. Rev. Freeman is an ardent church planter and much sought after conference speaker. His-in-depth bible based teachings and passion for lost souls has lead to the establishment of 23 bible believing churches congregating several thousands in Ghana, other parts of West Africa sub region and Australia. The impact of his teaching is also felt by many homes through his live broad cast on Spirit FM, a Kumasi based radio station. He was the president of the Ghana Council of Gospel Churches and the initiator and founder of Sinapi Aba Trust. Professor Samuel Afrane. He is the vice and acting Board Chair of Sinapi Aba Trust and also the Dean of the Department of Planning, Kwame Nkrumah University of Science and Technology, (KNUST), Kumasi. Sam is a researcher and consultant with vast experience in strategic planning, institutional and district development planning. He has undertaken several local and international microfinance and poverty reduction research projects for the World Bank, United Nations and other international bodies. He has a number of research papers and publications to his credit. He is a member of the National Development Planning Commission among other institutional governing bodies. 7 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 Mr. John Koduah, John is a Solicitor and Barrister at law (LLB, BL). He is the CEO of Twere Nyame Chambers; Kumasi. He is a renowned lawyer and a political figure. John serves as a legal advisor to Sinapi Aba Trust. He is also the Board Secretary of Sinapi Aba Trust. John is the Director of the BOD of the Amantin Kasei Bank and the legal advisor to the bank. He is a devoted Christian, a preacher and the founder of Divine Church of Love. John is a devoted Christian, a preacher and the founder of the Church of Divine love. Mr. Joseph Ebo Hewton; Ebo is the Managing Director of Johaze Limited, a Road Construction Company based in Accra and operating in the Central and the Ashanti Regions of Ghana. He is the Vice Chairperson of the Ghana Road Construction Association (GRCA) and currently a member of the Sub-Saharan African Transport Policy Programme (SSATPP). Mrs. Mary Ansong, Mary is a renowned educationist and a member of the Ghana Education Service Council. Presently, she is the Assistant Registrar at Christian Services University College. She was the former Headmistress of Yaa Asantewaa Girls’ Secondary School, Kumasi. Through her hard work, the school became one of the best in the country. Mrs. Ansong possesses an ability to train the young ones especially, girls. She again serves as a Board member of the Oasis Christian Academy and Antoa Secondary School, all in 8 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 Kumasi. She also serves as a council Member of the Asante Presbytery, Presbyterian Church of Ghana. She is also a member of the Ghana Universities Staff Superannuation Scheme Management Board. Mrs. Ernestina Freduah-Antoh, Mrs. Antoh is a Senior Research Fellow at Bureau of Integrated Rural Development (BIRD), a gender specialist and a Coordinator of Short Courses for the College of Agriculture and Natural Resources, KNUST. She has risen through the ranks of a Part-time Lecturer at the University College of Education, Winneba, Kumasi Campus. She taught Life Skills in the Services Unit and served as a Research Assistant at BIRD and later as a Research Fellow. Her meritorious contribution on gender policies has resulted in high participation of women in development and empowerment in the country. She has worked as a university lecturer and has supervised the research works, final project works and theses of students. Mrs. Theodosia Jackson She is an educationist and the Headmistress of the University JSS, Kwame Nkrumah University of Science and Technology. She is also the National President, GHACOE Women’s Ministry. She is also a counselor and an advisor to leaders and religious heads. Theodosia is a renowned Christian and a presbyter of the Presbyterian Church of Ghana. 9 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 Mr.Kwadwo Konadu Asiamah Mr. Asiamah is a Chartered Accountant and the Executive Director of the Association of Rural and Community Banks, Accra. He is an experienced banker and has worked with Sinapi Aba Trust as an executive director for three years to help transform the lives of many disadvantaged Ghanaians. Ms. Addobea Addo She is the Manager of Ecobank, Kumasi. Adobea is an experienced banker with over 20 years of experience in marketing, credit management, domestic and foreign operations within the banking industry. She is dedicated to duty and throughout her career; she has trained a number of bankers who have affected many lives and businesses in the country. Mr. Kwasi Attah-Antwi He is the Director of the Rural Enterprise Projects in Ghana. Kwasi has been involved with the transformation of the poor and the disadvantaged delivery. through microfinance Mr. Attah-Antwi has in depth knowledge in rural development with diverse experience in the area of human and community development. 10 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 Mr. Anthony Gyasi- Fosu He is the Executive Director of Sinapi Aba Trust. He has worked with the organization for the past eight (8) years as an Area Supervisor/Manager. He has risen through the ranks of the company to become the Executive Director. He has acquired local and international training in Microfinance, thereby building his expertise in Portfolio Management, Microsave and Micro Insurance programmes, Institutional Planning and Management, Team Building and Conflict Resolution among others. Tony holds an Executive MBA as well as a Post-Graduate Diploma in Business Administration from the Ghana Institute of Management and Public Administration (GIMPA) and a BSc (Hons) degree in Agric Economics from the University of Science and Technology, Kumasi. He has a specific interest in microfinance research, operations and Portfolio management. He is a trainer and committed to transforming the lives of the disadvantaged in our society. 11 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 CORPORATE BACKGROUND Sinapi Aba Trust (SAT) is an autonomous private, Christian and a nonprofit Non-Governmental Organization (NGO) which was established and duly registered in May 30th 1994 under the company’s code 1963 (Act 179) as a company limited by guarantee to support the poorest of the economically active poor to enhance their lives through microfinance and basic business training. SAT is a member of the Opportunity International Network (OIN), an international Christian NGO involved in micro enterprise development in over 40 countries, with its head quarters in Chicago, USA. SAT operates within the vision and policy framework of OIN. SAT’s mission is to serve as Mustard seed” through which opportunities for enterprise development and income generation are provided to the economically disadvantaged to transform their lives. It is also dedicated to providing consulting, training and research services which build on its 12 years of experience providing microfinance and related services throughout Ghana. Since its establishment, SAT has accumulated tremendous experience and has distinguished itself as one of the best institutions in the industry. After ten years of microfinance services to the Nation the Trust, in partnership with other international stakeholders – Opportunity International and OIKO Credit, has converted three of SAT branches (Accra, Kumasi and Techiman) into a Savings and Loans Company called Opportunity International – Sinapi Aba Savings and Loans Limited (OI-SASL): currently known as Opportunity International Savings and Loans of which SAT is the majority shareholder. Again SAT is the majority Shareholder in Amantin and Kasei Community Bank, one of the best Community Banks in the Ashanti Region. The operations of the Trust now cover 18 Branches in ten (10) Regions of Ghana with over 33,000 clients being served 12 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 OUR VISION We seek to become an institution dedicated to the building of a nation under the Almighty God where the strong help the weak and all people have the dignity of providing for themselves, their families, their church and their community”. PEDAGOGY Small and Micro Enterprise in urban, sub-urban and rural communities form the majority of Ghana’s economic environment. These enterprises are characterized by low productivity, predominance of women in trading activities, lack of access to credit, relative independence and a high concentration of poverty. Furthermore, there is a conception that, this sector of the economy is the domain of the bulk of the “working poor people who are strenuously working very hard but their employment is not productive in the sense of earning them an income which is up to a modest minimum”. It is therefore our firm belief that, as credit is extended to this sector, and training given in the area of entrepreneurial skills, basic accounting principles and record keeping, etc. most of the problems outlined above, if not all could be brought to the bearest minimum. By so doing meaningful process of change and sustainable development in the rural and marginalized areas of the country can be triggered. This forms the basis of our pedagogy. The vision and pedagogy give SAT its strength and provide the corporate perspective for all activities. OUR MISSION Our mission is to serve as a Mustard Seed through which opportunities for enterprise development and income generation are given to the economically disadvantaged in society. 13 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 OUR OBJECTIVES To enable SAT to achieve its noble mission, the following key objectives have been established: To provide financial services or credit needs to small and micro business ventures; To contribute positively to poverty alleviation through micro-enterprise stimulation and job creation for increased income among the poor; To fill the vacuum created by the formal sector Commercial Banks and finance companies in administering credit and financial services to small and micro enterprise. To provide the require Business Management Training for microentrepreneurs to enhance their gradual growth from the micro level to the macro level. OUR CORE VALUES SAT’s core values governing its operations are: o Respect: Our respect for one another compels us to value fully and affirm the dignity and uniqueness of each client. This respect is also the foundation for our relationship with our client’s communities and our relationship with others involved in our work – donors, creditors, colleagues and fellow members of the network. o Commitment to the Poor and clients: We focus our energy and efforts on our clients, their families and their communities. Their business needs and expectations determine the services we provide and their wellbeing inspires what we do. 14 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 o Integrity: We commit to integrating actively what we believe with what we do. We do the right things for the right reasons, whether or not anyone will know. o Stewardship: We commit to integrating actively what we believe with what we do. We are committed to being stewards of our resources, our clients and their families. AREAS OF EXPERTISE SAT was established basically as a micro credit entity providing micro financing facility for the under served and marginalized groups especially women groups. SAT dapping from its operational experiences over the years also renders other services. These come under five (5) main areas: o Microfinance Related subjects- best practices for loan appraisal, credit management, monitoring, delinquency management, calculation and use of financial indicators, corporate governance. o Impact Assessment and Monitoring, client satisfaction surveys, Institutional evaluation of micro finance and Micro enterprise institutions. o Market Research into what enterprises need and want in terms of products and services o Advisory services and best practices in key operational and management issues such as client retention, loan appraisal, credit and delinquency management, internal controls , best banking practices , investment and finance, accounting and management etc. o Product Development and Refinement e.g. Loans and Savings Products, Micro-leasing etc. 15 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 However, with the realization that development in general and poverty reduction in particular is a multi-pronged agenda, SAT has since 2003 streamlined other non micro financing areas into its micro finance facility to provide a holistic, comprehensive and integrated services. Consequently, the institution has added on other areas of development into its operations. These include: o Business transformational training programme: Small and micro entrepreneurs are train in basic business management covering such areas as accounting, marketing, finance, among others. o HIV/AIDS and Reproductive Health: Awareness creation and Counseling services o Youth Apprenticeship Programme: The purpose is to reduce incidence and spread of STIs / HIV/AIDS and unemployment among the youth by providing them with employable skills. o Community Development: Community leadership, resource mobilization, project planning and implementation techniques, team building, conflict resource, etc. OPERATIONAL PROCEDURES: Sinapi Aba Trust (SAT) extends loans/credit facilities exclusively to micro and small enterprises with the view of supporting the development of poor and deprived entrepreneurs. The lending facilities are extended to: Individual client; A well constituted credit-seeking group called Trust Bank and A miniature credit group called “Solidarity groups” Operations are as close as possible to the location of the target group. SAT also maintains good performance standards by engaging high caliber personnel who are very committed to the course of the organization. 16 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 Conditions and procedures for extending credit to clients are more simplified and essentially include the following: o A regular cash-flow from the business for which the loan is being sought; o A guarantor and Two referees or witnesses in the case of individual loan; and After meeting these conditions, among others the loan is extended to clients. Generally, the loans disbursed are as follow; Individual Loans 1st Time Lending Up to ¢2,000, 000.00 Trust Bank Loans 1st Time Lending: Up to ¢1,500,000.00 Different repayment periods are attached to the various levels of loans acquired. OUR OPERATIONS Sinapi targets poor entrepreneurs through two main loan products, Group Loans and Individual Loans. These products are divided into the following categories: Trust Banks The Trust Bank methodology is a development-intensive group lending methodology designed to cater for the poorest micro-entrepreneurs. The small loan amounts offered attract only the smallest businesses, typically owned by poor women, with household incomes well below the poverty line. Clients are organized into groups averaging 25 17 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 members requiring the mutual cross-guarantee of all group members. Initial loans range from ¢ 1,500,0001 (US$166). Solidarity Groups Solidarity Groups are designed for successful matured trust bank clients who desire a smaller group atmosphere. Solidarity Group loans, like Trust Bank loans require the mutual cross-guarantee of all group members. Individual Loans Individual Loans are designed for slightly larger businesses with greater capital needs to help grow their businesses. First Individual Loans are between ¢2,000,000 and ¢ 5,000,000 with a loan term of 6 months. Sinapi also has a “Tier Two” Individual Loan category, for exceptional clients, which allows for loans between ¢ 5 – 10 million SAT has also incorporated within its Trust Bank and individual loan methodologies the concept savings. SAT gives modest training especially to its clients in the area of: Entrepreneurial skill Credit acquisition and wise use of credit Basic accounting principles and savings Business records keeping Good customer care Through the above loan products, Sinapi will continue to reach the poorest entrepreneurs, helping them expand their businesses and work their way out of poverty. 1 1 US$ = C 9,000 18 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 Small Enterprise Loan (SEL) With the current trend of business and the maturity of SAT clients from the various credit programmes it has become necessary for SAT to serve those clients who have grown and expanded their businesses and needs quite bigger sums of loans to support their businesses. It is in response to this that SAT came out with SEL loan. SEL adapts individual loan methodology as the principal delivery mechanism. The group loans methodology is also blended with the individual loans in some instances. SEL has and average loan amount of SAT gives modest training especially to its clients in such areas as Entrepreneurial skill, Credit acquisition and wise use of credit, Basic accounting principles and savings, Business records keeping, Good customer care, etc. SECTORIAL OPERATIONS SAT provides micro and small financial assistance, entrepreneurial training and advice individuals and groups within micro and small enterprises in the following sectors; Manufacturing Food industry Agricultural * Tailors/designers * Shoe makers * Plastic/leather bag makers * Furniture makers, etc * Chop bars/food sellers * Ice cream producers * Bakers/Confectionery * Restaurants * Poultry/vegetable growers etc * Retailers in agricultural products like; Sector Small Trade 19 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 Industry * Beans, maize, yams, Groundnuts etc Service * Communications centers Industry * Hair dressers * Schools * Handicrafts/sculptures * Artists etc OPERATIONAL AREAS SAT programme started with individual lending methodology in 1994 and then Introduced the Trust Bank lending methodology in 1996. Currently, Trust Banks are operating in 420 communities with a total of 1,825 Trust Banks in 18 branches from which it springs to the Communities, these are: 1. Ashanti Region (Kumasi, Bekwai, Obuasi, Dunkwa On Ofin, Fomina, Mampong, Nsuta, Ejura/Kasei, Atebubu, Offinso) 2. Greater Accra Region (Canation, Dansoman, Chorchor, Ashiaman, Accra Central, Darkoman, Tema, Madina, etc) 3. Central Region (Cape Coast, Assin-Fosu, Salt Pond, Twifo Praso, Twi Hemang Ajumako Asikuma, Agona Swedru, Bowjiase, Kasoa, Mankessim) 4. Western Region (Takoradi-Sekondi, Bogoso, Prestia, Agona Nkwanta, Tarkwa) 5. Eastern Region (Koforidua, Nkawkaw, Asamankese, Suhum, Abirem, Oda, Kukurantumi, Agogo) 6. Volta Region (Ho, Akatsi, kpando, Kejebi, Hohoe) 7. Brong Ahafo (Sunyani, Dormaa Ahenkro, Berkum, Chiraa, Wenchi, Goaso, Bechem, Tepa, Duayaw Nkwanta, Techiman, Tanoso, Abesim, Wamfie, Namasua, Nsuatre) 8. Northern Region (Tamale, Savelugu, Zagyuri, Sheshiegu, Lamashiagu, Damankoyili, Diare, Yamkpala, kanvile, Changli) 9. Upper East (Bolgatanga, Kongo, Tongo, Navrongo, Zibilla, Pelungu, Kandiga, Nankode, Zorbirni, Nyariga, Zualugu, sherigu) 20 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 10. Upper West (Wa, Jirapa, Lawra, Tapo,Hamile,Nadowli, Dafiema, Doli) Babile, Nayorili, Geographically, SAT has branch offices in all the ten (10) administrative regions as well as some district capitals of the Country from which it reaches out to various communities. SAT operates in over 500 different communities’ country wide. MILESTONES The overall performance of SAT at the end of December 2006 is shown below: Item Number/figure Active clients 51,686 Outstanding Loan Portfolio in ¢ 67,306,267,027 Percentage of loans made to 92.0% women Values of loans made in year 2006 169,471,497,400 (¢) Average loan size ¢ 2,446,677 Number of Loans made 69,266 Operational Sustainability 110.62 % Financial Sustainability 91.78% Portfolio At Risk ( > 30 days ) Rural/Urban ratio 1.49% 66%/34% Figures as @ December, 2006 Average Exchange rate: $1 = ¢9,000 SAT in its efforts to diversify its portfolio has invested in Amentia / Kasei Community Bank, holding about 60% shares (the majority shareholder) to meet the ever increasing needs of its clients. Also Sinapi Aba Trust in collaboration with Opportunity Transformation and Investment (OTI) of Opportunity International, USA has established a non-bank financial institution (Opportunity International Sinapi Aba Savings and Loans Limited). Again Sinapi Aba Trust is the majority shareholder holding about 37% equity. 21 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 It also successfully implemented the Government‘s ESRP Projects on Food and Poultry production achieving over 90% loan recovery rate in 2002. PERFORMANCE Since the commencement of operations in 1994, SAT has extended credit Facilities to individuals and Trust Banks in a wide variety of micro and small enterprises. Beneficiary entrepreneurs include: tailors, poultry farmers, Seamstresses, food sellers, egg sellers, carpenters, book publishers, foodstuff sellers, etc. More emphasis has been placed on assisting women since the women is the backbone of the household budgets. Performance from 1996 to 2006 measured in terms of portfolio growth, clients growth, portfolio at risk (PAR), number of loans made, operational and financial sustainability, etc are shown in the tables below; PERFORMANCE RATIOS Operational Stability 110.62%% Financial Sustainability 91.78% Cost per Unit of Money lent 0.15 pesewas Portfolio at risk >30days 1.49% Portfolio outstanding ¢67,306,267,027 (As at December 2006) The various diagrams below demonstrate how SAT has performance over the years. 22 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 PORTFOLIO AT RISK 8.61% 9.00% 8.00% 7.60% 8.00% 6.90% 7.00% PERCENTAGE VALUE 5.9% 6.00% 5.24% 5.00% 4.40% 4.00% 4.00% 3.00% 1.80% 2.00% 1.49% 1.00% 0.02% 0.00% 1996 1997 1998 1999 2000 2001 YEAR 2002 2003 2004 2005 2006 TOTAL NUMBER OF LOANS MADE 69,266 70,000 66,125 62,565 60,000 50,333 NUMBER 50,000 40,000 34,695 32,333 30,000 22,617 20,000 12,088 4,155 10,000 7,965 1,741 1996 1997 1998 1999 2000 2001 YEAR 2002 2003 2004 2005 2006 23 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 TOTAL VALUE OF LOANS MADE 180.00 169.47 160.00 VALUE (Billions Cedis) 140.00 120.00 111.20 100.00 92.70 80.00 60.25 60.00 38.72 40.00 28.50 12.11 20.00 0.70 2.01 3.70 6.08 0.00 1996 1997 1998 1999 2000 2001 YEAR 2002 2003 2004 2005 2006 FINANCIAL SUSTAINABILITY 140% 132% 120% 116% 103% 104% PERCENTAGE VALUE 100% 94% 88% 75% 75% 80% 103% 74.0% 60% 48% 40% 20% 0% 1996 1997 1998 1999 2000 2001 YEAR 2002 2003 2004 2005 2006 24 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 OPERATIONAL SUSTAINABILITY 160% 143.8% 139% 140% 136% 140% 122% PERCENTAGE VALUE 118% 112% 120% 100% 126% 117% 108% 95% 80% 60% 40% 20% 0% 1996 1997 1998 1999 2000 2001 YEAR 2002 2003 2004 2005 2006 NUMBER OF CLIENTS 60,000 51,686 51,393 50,000 41,803 40,000 NUMBER 34,632 30,000 24,396 26,615 17,580 20,000 10,690 8,435 10,000 4,155 1,741 1996 1997 1998 1999 2000 2001 YEAR 2002 2003 2004 2005 2006 25 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 PORTFOLIO GROWTH 70.00 67.30 60.00 VALUE(Billion Cedis) 50.00 40.00 37.56 30.00 28.29 27.90 20.00 11.82 15.79 5.68 10.00 0.41 1.21 2.08 3.03 0.00 1996 1997 1998 1999 2000 2001 YEAR 2002 2003 2004 2005 2006 26 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 It could be seen from the client growth table that, the client numbers fell in the year 2005 to 34,632. This results from the convection of three (3) main SAT branches (Kumasi, Accra and Techiman) into a savings and loans to step up operations and to serve more disadvantaged entrepreneurs in the cities. Also, up to the year 2002, a PAR standard for SAT was set between 8 – 10%. However, in 2003 an institutional culture of zero PAR was Introduced hence PAR was greatly worked on to bring it down. Thus subsequent years saw great PAR fall in PAR as shown in the PAR table above. In addition, in 2006 SAT pursued vigorous operational activities to expands is territories and to reach a lot more micro and small entrepreneurs. Hence total value of loans made increased from ¢114.20b in 2005 to ¢169.47b in 2006. RESEARCH ON TRANSFORMATION SAT’s Research Department has embarked on a Transformation Research. The research adopted a case study approach, which combined relevant aspects of participatory, qualitative and quantitative methods in assessing transformations that have taken place in the businesses and lives of the loan beneficiaries as a result of capital injection into their businesses. The study established that the scheme has generally realized positive and impressive impacts. The most significant transformation was experienced in the economic domain. This was followed by improved access to essential life-enhancing facilities (e.g. water, food, health), spiritual and social issues. Whereas high levels of transformation was recorded for improvement in business skills, market opportunities, children’s education and giving/tithing, negative or low impact levels were observed for pressure of time, participation in social and church activities, family and social relations. 27 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 The research was carried out as an on-going exercise for the 3 years (1997-1999) to capture progressive transformation. The research is aimed at helping SAT redesign its credit products, introducing new ones as well as savings products. ACHIVEMENTS The growth path of SAT is significant. The Sinapi Aba Trust programme has since inception had given 242,088 loans to over 51,000 clients. These clients comprise new clients and follow on clients taking first, second and third follow on loans respectively. Total value of loans made as at December 2006 stands at ¢169.47billion. AWARDS SAT has received the following awards over the years: 1. Overall best partner award, from Opportunity International Network (OIN) in 1999. 2. In recognition of significant achievement in advancing gender equity and outreach to women in the year 2002, by OIN. 3. For steady commitment to the poor in Ghana in July 2005, by OIN. 4. Best employer award, Kumasi area.-in the year 2005, by SSNIT. 5. Recognition for outstanding performance in achieving a financial sustainability rate over 100% for the year 2005 – in the year 2006, by OIN. GENDER RATIO OF BENEFICIARIES The gender ratio of beneficiaries as at December 2006 stands at 92% Women and 8% men. Our Transformation Research revealed that whereas males increased their average revenue at a higher rate than females, in value terms, females had a higher amount than their male counterparts. The higher amount of females is explained by their large number and more especially the larger amounts of credit granted them. One of the major policy consideration of SAT is the emphasis and preferential treatment given to women since they are a corner stone in household keeping. 28 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 RURAL AND URBAN BENEFICIARIES Our records further show that on the average rural micro enterprise beneficiaries of the SAT lending scheme increased their revenues by over 245 percent over a period of less than 3 years. An increase of 83 percent was recorded for the urban centers. The high percentage increase in revenue for the rural credit beneficiaries is an indication of the immense positive transformation being made in addressing rural poverty. It is our heart’s desire that, this position be sustained and even enhanced for more to be achieved by way of transforming positively the living conditions of the poor and financially deprived in the rural areas. Our rural-Urban ratio stands at 66%:34% Jobs Impacted over 33,187 as at December 2006. OUR NON-FINANCIAL SERVICES Over the last decade, it has been learnt that it is a little difficult for one to achieve meaningful result in poverty reduction with microfinance only as a tool; to this end the Trust has incorporated a lot of nonfinancial services into its operation in order to deepen its impact. To realise the needed transformation of clients Sinapi Aba has other social services programmes including Client Impact Assessment and Social Performance Management Programmes. Again as Microfinance becomes a well accepted tool for poverty reduction with many entrants into the industry it has become essential for most institutions to know the actual needs of customers, their perception about existing products and services, what competitors are offering and the demand for new products and services in order to come out with demand-driven products and services. Again, most Micro finance institutions (including Rural Banks and Savings and Loans Company) in the Country required such information for continuous management decisions but lack the requisite skills. Furthermore, there are very few service providers with practical experience to assist managers, board and staff of these institutions. 29 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 However, SAT has the practical and theoretical experience to delivery its training and research activities. It was in recognition of this gap that, Sinapi Aba Trust initiated its microfinance training services. Thus, with 11 years of hands-on implementation and consulting experience, SAT aims at providing technical advisory services and institutional capacity building to support the development of microfinance and other development oriented institutions (including government (both national and sub-national); bilateral and multilateral agencies and NGOs) in Ghana and the Subregion. This is done through its highly qualified and experienced staff. OBJECTIVES The Objectives are: o To provide the knowledge and expertise both gained from building SAT and available from Opportunity International Network to other organizations engaged in microfinance and non-finance activities directed in Ghana and abroad. o To support those poverty reduction and transformation programs of governments (both national and sub-national), donors and international financial institutions which are directed to the transformational needs of individuals and communities. SAT’s non financial Department deliver services by itself and in partnership with other organizations having similar values, using its own management and staff and the services of others whom it might contract for specific projects. Specially, SAT provides technical services and training in five main areas: 1. Microfinance Related subjects- best practices for loan appraisal, credit management, monitoring, delinquency management, calculation and use of financial indicators, corporate governance. 30 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 2. Impact Assessment and Monitoring, client satisfaction surveys, Institutional evaluation of micro finance and Micro enterprise institutions. 3. Market Research into what enterprises need and want in terms of products and services 1. Advisory services in best practices in key operational and management issues such as client retention, loan appraisal, credit and delinquency management, internal controls, best banking practices, investment and finance, accounting and management etc. 4. Product Development and Refinement e.g. Loans and Savings Products, Micro-leasing etc OTHER SERVICES OFFERED 1. HIV/AIDS : Awareness creation and Counseling services 2. Youth Apprenticeship Programme: The purpose is to reduce incidence and spread of STIs & HIV/AIDS and unemployment among the youth by providing them with employable skills. 3. Community Development: Community leadership, resource mobilization, project planning and implementation techniques, team building, conflict resource, etc 4. Exposure Visit: Familiarization visits to clients, institutional briefing and experience sharing SOME CONSULTANCY EXPERIENCES Apart from meeting its internal impact assessment, market surveys, and training needs, SAT extends its services to other sister organizations. Over the years, SAT has provided such services to the following organizations as shown in the Table below. 31 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 Organizations Services Provided Training on Social SAT undertook an Institutional Assessment Performance and Management Capacity Review for ten ( 10) CORDAID ( a Netherlands based donor Organization) Review partners in the Country Institutional Capacity Designing appropriate tools for each institution such as an impact monitoring These institutions are : - systems based on their BESSFA Rural Bank ( Garu-Upper East needs Region) - Diocesan Development Office(DDO) – Bolgatanga - Naara Rural Bank ( Paga) - Nandom Rural Bank (Nandom) - PEPS_C ( Wa) - Maata-N-Tudu Association ( Tamale) - Social Enterprise Development Foundation - Tamale Community Cooperative Credit Union ( Tamale) - Women and Development Project ( WADEP) - Christian Rural Aid Network ( CRAN) – Cape Coast Impact Assessment Workshop for CORDAID Facilitators: partners and invited institutions including Introduction to Impact GHAMFIN. Assessment 32 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 and its related Subject. Association of Progressive Entrepreneurs in Training of APED staff Development in impact assessment; (APED) – A World Vision funded project. and Impact assessment of their project in the Greater Accra Region Christian Mothers Association – the Micro- Training of its Loan Officers finance wing of the in: Roman Catholic Church Best practices in loan appraisal Credit management Monitoring Delinquency management Community for Action for Development (CAD) Training of its Loan Officers in: Best practices loan appraisal Credit management Monitoring Delinquency management International Labour Organization (ILO), SAT recently facilitated a Ghana workshop section for ILO in Accra - Ghana on developing the entrepreneurial and employable skills of the youth. An ILO program aimed at building the capacity of the Ghanaian youth. 33 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 SINAPI ABA TRUST ADMINISTRATIVE STRUCTURE Board of Directors TRUSTEES Executive Director CEO CORE MANAGERS GENERAL MANAGERS Chief IA Head, F&A Head, Business Head, Social Serv. Internal Auditor FC / Mkt. Mgr / HRM / Adm. Mgr Operation Mgrs / MIS Mgr Imp / Res / Tfm Mgrs Mkt Prog. Coord / Data Anylst / Fin. AC / Mgt. AC/ Snr Sys Adm / Web Adm / Br Mgrs Prog. Coords. Prog. Mkt. Ofr / AC Ofr / Emp. Ofr Sys Adm / Op /FS Sups Data Pro Ofr / Secretary Ass. Sys Adm / FSO / Op Ofrs Data Clks / AC Clks / Adm Clks / Drivers / Security Op / FS Clks MIDDLE LEVEL MANAGERS SUPERVISORS Audit Officers OFFICERS CLERKS Audit Clerks 34 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 OUR STAFFING Sinapi Aba Trust believes that their staffs are the greatest asset and, therefore aims at recruiting dedicated and highly qualified professionals. It currently has one hundred and eighty-five (185) staff serving in various capacities. BRIEF PROFILE OF MANAGEMENT MEMBERS Anthony Gyasi- Fosu (Mr.): Executive Director Tony Fosu is an astute microfinance practitioner. He has worked with Sinapi Aba Trust for the past eight (8) years as one of the most experienced Area Supervisor. He has participated in a number of training seminars on microfinance both locally and internationally. Through these, Tony has acquired in-depth knowledge on the formation, running and management of microfinance/micro enterprise development. He holds an Executive MBA and a Post Graduate Diploma in Business Administration from the Ghana Institute of Management and Public Administration (GIMPA). Tony also holds a BSC in Agricultural Economics from the Kwame Nkrumah University of Science and Technology, Kumasi, Ghana. As a team leader, Tony has employed his institutional planning and management expertise to restructure the organization to make it more dynamic, efficient and effective on its operations. This has provided the pathway for a splendid performance and the overall development of Sinapi Aba Trust. Emmanuel Owusu-Afriyie (Mr.): Head, Finance and Administration Emmanuel Owusu-Afriyie is an experienced accountant and has served in that capacity for over nineteen years. A Chartered Accountant by profession, he has acquired knowledge in Management, Professional Accounting, Taxation and Auditing. Emmanuel serves as the Head, Finance and Administration. He gained his rich experience in financial management through training and serving in various positions including General Manager and the Company Accountant at Boart Longyear, Obuasi, a subsidiary of Anglo America. He has also served 35 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 as a training Accountant, Regional Accountant and Tax Auditor of the Internal Revenue Service (IRS) Kumasi Aaron Rex Opoku-Ahene (Mr.): Head, IT A multi-talented and highly motivated Information Technology/Systems Professional. Possess more than six years experience in managing information systems for microfinance. Aaron has led and managed successful IT projects including automation of microfinance operations and conversion of IT systems from NGO status to a formal financial regulated status. He possesses a state-of-the-art business acumen loaded with leadership project management skills. He has in-depth knowledge in designing strategic IT solutions to gain competitive advantage. He holds an MSc Degree in Information Systems Management from London South Bank University, UK and a BSc Degree in Agricultural Economics from the University of Development Studies, Tamale, Ghana. Aaron has participated in several IT training programs internationally especially, in the USA, UK, South Africa, Kenya and Malawi. Josephine Adams (Mrs): Programmes Manager, Non-Finance She Holds B.Sc. Administration. Josephine is a trainer and had embarked on a series of training activities both at the local level in Ghana and internationally. She has expertise in business management and management development programmes. She has trained groups engaged in Small and Micro Enterprises to improve upon their businesses. With her active participation in trainer of trainers (TOT) on HIV/AIDS training using Freedom from Hunger modules, she has facilitated several workshops on HIV/AIDS. She is a member of Ghana quality organizational professional, knowledge-based, membership organization dedicated to on-going development, advancement of quality tools, concepts, principles, and techniques. GQO assists individual and organizational members to use quality, in it broadest sense, to achieve competitive advantage and to improve quality of life. 36 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 Joyce Owusu-Dabo (Mrs.): Programmes Marketing Manager Mrs. Joyce Owusu-Dabo, the Programmes Marketing Manager of Sinapi Aba Trust is a graduate from University of Sunderland, UK and University of Ghana with MBA in Marketing Management and BSc. Administration (Marketing Management) respectively. She has worked with Sinapi Aba Trust (SAT) since 2001 as project officer, and later, as OI- Donor Relations Coordinator. Joyce prior to joining SAT was the Marketing and Administrative Executive of Nogins Ltd. in Kumasi. Joyce at Nogins Ltd. successfully built the sales teams, enhanced the administrative work of the company bringing about a boost in the company’s overall performance. Joyce has utilized her knowledge and experience in marketing to win donor confidence in Sinapi Aba Trust whilst working as OI Relations Person. She has in-depth experience in communications and relationship building, and has attended seminars and workshops on microfinance ensuring efficiency in the performance of her duties. Again, she is a team player, assertive, an inspirer and an achiever. She is specifically interested in micro finance and the transformation of lives of the economically active poor particularly women. Raphael Asamoah (Mr.): Human Resources Manager Raphael Asamoah holds a M.A Human Resources Development (UCC, Cape Coast). He is a proactive, adaptable and conscientious Human Resource Manager, with over five years practical experience in the Micro-Finance Industry. Raphael, before assuming his current position, worked with Sinapi Aba Trust as Project Officer, and later, Training and Development Coordinator. Prior to joining SAT, Raphael was the head of Kumasi Branch of Capital Group Limited, a management development and financial consulting firm based in Accra. He overcomes challenges through a tenacious and questioning approach, drawing on wide-ranging managerial expertise. He is articulate and diplomatic communicator plus an effective team player with strong human and organizational development skills. He consistently works to the highest professional standards and thrives 37 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 when working as part of a cohesive team to deliver projects/programmes that yield multiple business benefits. Samuel Kofi Asare (Mr.): Transformation Manager He holds a Bachelor of Arts Degree in Social Science from the University of Ghana. He has worked with Sinapi Aba Trust for ten years in various capacities. He started as a Loans officer and rose to the position of Individual Loans Manager. He later became the Human resource Manager. He has attended a lot of trainings, seminars, and workshops both locally and abroad. Samuel has expertise on Clients Transformation, micro credit delivery and human resource development. Richard Owusu Afriyie (Mr.): Monitoring an Evaluation Manager. He has over eight (8) years experience in Micro-finance practice along side extensive experience in the Civil Service in Ghana. He has acquired local and international training in Micro finance, thereby building his expertise in Portfolio management , Delinquency management, Credit/Background Investigations, Cash flow lending , Institutional Planning and Management ,Team building and Conflict Resolution. Richard is a certified MicroSave Africa Trainer and has extensive experience in the design, implementation of Market Research tools, product development and product costing, impact assessment of nonregulated and regulated micro finance institutions. He also facilitated a training program on Delinquency Management and Cash flow Analysis for Sinapi Aba Trust and CHRISMACS, the Micro-finance Wing of Christian Mothers Association. He has worked with several donors agencies including the Africa Development Fund (ADF) and USAID. Mr. Afriyie graduated from the University of Ghana, Legon in Administration. He has a specific interest in human resource development (Training), Portfolio and delinquent management. 38 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 Vida Marfo (Mrs.): Area Manager, Southern Sector Vida holds a Bachelors Degree in Commerce and Diplomat in Education from the University of Cape Coast, Ghana. Vida is an ACCA level one candidate. She is also a student of the Charted Institutes of Bankers and has five papers to her credit. She joined SAT in 1998 as a group loans officer. Later she was moved to individual loans unit where she performed again excellently and won the best individual loans officer award in 2000. Due to her hard work she rose to the position of the individual loans supervisor, and then currently as the Area Manager. Vida has a lot of experience in portfolio and delinquency management and best practices in credit management. She has also participated in several courses in micro-finance programs both locally and internationally Justice Arthur (Mr.): Area Manager, Northern Sector Justice is the Area Manager for the Northern Sector branches of Sinapi Aba. He has been with the organization for 6 years. He started as a project officer and later became the Branch Manager for the Cape Coast SAT branch. Justice holds a Master of Philosophy in Economics, a Bachelor of Arts Degree in Economics, and a Diploma in Education from the University of Cape Coast. He has participated in several training programs and seminars in micro finance both locally and internationally. Linda Asare-Bediako (Mrs.): Administrative Manager Linda holds a Bachelor in Secreteriaship from university of Cape Coast. She joined the Trust in the year 2003 and worked as a project officer with the individual loans department. She later moved to the Human resources department and worked as the Human Resources Assistant under the administration of OISASL. With diligence she rose through the ranks to her current position – Administrative Manager. Before joining the Trust she worked as the Administrative Secretary with Guinness Ghana Limited. Linda is a highly self- motivated individual with rich experiences in corporate administration. 39 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 Anthony Kofi Dwumah (Mr.): Microsave Manager Tony holds Bsc in Agricultural Economics and MSc Development Policy and Planning from Kwame Nkrumah University of Science and Technology. He joined the Trust in 1999 as a National Service Person after his first degree. He was later employed as a regular staff in July 2000 and worked as a loans officer. By dint of hard work, he has risen through the ranks of Project Officer, Area Supervisor and currently the Micro Save Manager of the Trust. Tony has in depth knowledge in microsavings, researching and product development. He has also undergone various trainings both in Ghana and abroad which has given him immense knowledge and expertise in microfinance. . 40 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 SOME PARTNERS OF SAT: USA & EUROPEAN * Opportunity International – US * Opportunity International - UK * Opportunity International - Groupe Development) – Finance * Opportunity International – Australia * Opportunity International New Zealand AFRICA REGION * Opportunity International - Canada * Zambuko Trust – Zimbabwe * The Uganda Agency for Development(UGAFODE) – Uganda * Christian Enterprise Trust of Zambia (CETAM) - Zambia * Opportunity International Bank(OIB) Malawi OTHERS * Coptic Evangelical Organisation for Social Services(CEOSS) – Egypt * Ghana Micro Finance Action Research Network(GHAMFIN) * Technoserve * Ghana Cooperatives Susu Collectors Association (Ashanti) * Planned Parenthood Association of Ghana (PPAG) * * * SINAPI ABA TRUST CORPORTAE PROFILE Prisons Fellowship/Geo Trust Community Action for Development (CAD) Ghana Institute of Linguistics, Literacy and Bible Translation (GILLBT) 41 REVISED, 03/07 SOME DONORS OF SAT: * Opportunity International, Australia * Opportunity International, UK * Opportunity Int’l, Deutschland * United States Agency for International Development (USAID) * Department for International Development (DFID) * European Union (EU) * Groupe Development * Hilden Charitable fund * Opportunity Foundation * Archbishop of Sydney fund * Christian life Centre Australia * NZANGOF New Zealand * African Development Foundation * United Nations Programme/African Development Development Bank(UNDP/AfDB)(AMINA ROJECT) * Microstart SAT LOGO The Logo of Sinapi Aba Trust epitomises the methodology and core values of the organisation. “Sinapi Aba” is the local name of the biblical mustard seeds (Matt.133:31-32).The Tree: It is a mustard tree. In the biblical quotation above, the Mustard seed (small of all seeds) when sowed and nurtured grows into a very big tree, so that the birds of the air come lodge in the branches thereof. This reflects the size of loans given to clients. It is our belief that, as the money (irrespective of its size) is invested into a viable business and the necessary. Managerial skills employ, it could become very vibrant and grow to the extent that, more hands would have to be employed to meet the demand. By so doing, opportunities for enterprise and income generation would have 42 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 been provided to the economically disadvantaged and some lives would definitely be transformed. The green colours: As a tree it owes its colour to the chlorophyll (green Colouring matter of plants found in the leaves, which is the basis for the manufacture of its food. This judges our viability sustainability. OUR AUDITORS Sinapi Aba Trust has Ernst and Young as its Auditors over the past seven years. All information could be verified from Ernst and Young, Ghana. Innovations OUR BANKERS The Bankers of Sinapi Aba Trust Include; SG-SSB Ecobank Ghana Ltd. Ghana Commercial Bank Agriculture Development Bank 43 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 FOR MORE INFORMATION CONTACT: The Executive Director Sinapi Aba Trust 22A Ellis Avenue, Nhyiaso P. O. Box 4911 Kumasi, Ghana Tel: +233 (0) 51 27 150 / 30 112 Fax: +233 (0) 51 32 483 Email: info@sinapiaba.com Website; www.sinapiaba.com 44 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 APPENDIX 1: CLIENT STORY – AKOSUA POKUAA “The money from Sinapi gave me confidence and a reason to live” Akosua is a fifty two year old woman residing at Kronom in the Ashanti Region and a member of the Nyame ye Trust Bank. Akosua started her yam trading business when she was old enough to work and earn a living. She sells her yam in the main Kronom market. Akosua is a widow and a mother of three, a boy and two girls. She lives in her family house at Kronom with her daughters while the son who is the oldest among the children works in the Northern Region of Ghana. She and her family share a single room in the family house. It is a compound house with electricity, a bath and kitchen facility which is shared by all the other members of the house. There is no toilet facility in the house and the inhabitants depend on the public stand pipe or fetch water from neighbors who have water facilities in the houses. Akosua Pokuaa Standing in front of her yam at the market 45 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 According to Akosua, when her husband died, she lost her reason to live. She said became scared of life but because her children were living with her, she had to work to take care of them. She was able to revive her business and sold a few tubers of yams which gave her a little income that she used to take care of her family. She was in this ‘hand-to-mouth’ business till she met the officers from Sinapi Aba Trust about four years ago. She was convinced at the end of their discussion to join the programme to give her business a face lift. After going through an orientation and training sessions, she received her first loan of ¢600,000 When she took the loan, she decided to make her first trip to Yeji about 140 miles away from Kumasi to buy the yam from the farmers. She was astounded by the amount of yam she could purchase with her money. When she came and started selling, a lot of customers came to buy hers’. Within five days, she was able to sell all the 250 tubers she bought. She later found out that her yam was very affordable in the market that was why she had a lot of people coming to buy from her. She gathered all her money and went for another trip. She was able to buy 350 tubers to come and sell. After sometime, she became a distributor to the rest of the yam sellers in the market. According to her, her profits increased with time and she was well known in the market for her best quality yam, at affordable prices. She repaid her loans well and started saving with ‘Susu’ collectors (small scale savings mobilization agents). She saved an average of ¢40,000 daily with them and she used it to repay her loan at the end of every two weeks. She employed her daughters who helped her to sell the yams while she was always away from home to get some yam to come and sell. According to her, she was able to establish a rapport with the farmers who give her preferential treatment. She always had yams to buy even during the lean seasons. This helped her to retain most of her customers since she always had yam in the market when other yam sellers have none. She said that she learnt how to do these from the training she had from SAT Trust Bank meetings such as sharing information, how to look for and retain customers, etc. She also realized that she could use her unemployed daughters to help her in her business. Since then, she has been in a successful business. 46 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 Akosua mentioned that, she has introduced many of her friends in the market to SAT programme and they have also benefited from the services of the Trust. She said they have also received loans and many of them have managed to expand their businesses and are taking better care of their children. Her main duty currently in her business is to look for the best of yams from the farmers and bring it for sale. Her daughters do the selling of all her yam. Again, she said she realized that dry and smoked fish is also affordable at Yeji where she buys her yam. So hshe added the fish buisiness to her yam business. Thus after buying the yam, she buys some of the fish and bring them for her daughters to sell as well. She tries to diversify her business she stated. Akosua currently has a loan support of ¢6,000,000 from SAT. On a typical week, Akosua sets off on Sundays after church to Yeji. She selects her yams and pays for it and returns on Tuesday morning. Her daughters manage to sell all of them and give her the money to set off the following Sunday. As she is growing older, she has started teaching her older daughter Afua Amankwaa how to go and buy the yams on her own. She said that by doing this, she would be able to leave a good business in the hands of her daughters when she is no more. This will help them survive and she would be happy as a mother even in her grave she said. Akosua is a Methodist and worships at the Kronom Methodist Church. She is the leader of the women’s fellowship of her church. According to her, she was elected as a leader, when the leaders of the church saw her level of commitment and her contributions to the church including financial support to the church. She gladly said that, she could afford all her church contribution and was truly grateful to SAT for its tremendous hand up. Akosua attested that, being a leader, there are many responsibilities on her but she is able to accomplish all because she has the means (money). Akosua also said, presently she attends funerals and make contributions to the bereaved persons and supports them. 47 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 With a wide smile on Akosua’s face, she said “my business is booming each day and I know I have been a better example for my two daughters”. She said her daughters had become hard working by working with her. It has also given them the opportunity to meet all their needs. Akosua confidently mentioned that she has a plot of land; she has started building her own house. She hopes to leave her family house and move to her own home. Akosua and her daughter Afua Amankwah standing by their yam at the market Akosua said she is enjoying live now and believes that live is worthy living. She reiterated that she repays her loans without a default and lives as a responsible citizen of Kronom. Akosua cheerfully said that although she was not able to give people money to work with, through her initiatives (asking them to join SAT programme), many women in Kronom have increased working capital and are in a position to take good care of their children. Akosua was very blissful and showed a deep gratitude to SAT and its 48 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07 supporting partners for making her what she is today “SAT gave me light when I was in darkness” Akosua said. 49 SINAPI ABA TRUST CORPORTAE PROFILE REVISED, 03/07