DEPARTMENT OF MANAGEMENT COURSE SYLLABUS COURSE Code BUS 506 Status Name Marketing Management Number of ECTS Credits Level BA Graduate Class Hours Per Week Year Semester 2011-2012 I Total Hours Per Semester Obligatory 7.5 3+0 45+0 Instructor Assistant Assoc. Prof. Dr. Teoman Duman Mersid Poturak Working Time Monday E-mail address 1. Learning Objectives and Goals tduman@ibu.edu.ba The purpose of this course is to review and analyze marketing concepts in detail with case study applications. Throughout the course, marketing concepts and related case studies will be discussed with student participation. Furthermore, each student will have a chance to work on a marketing plan for an active company in a group project and learn about a real life marketing management example. Mid-Term Exam Final Exam Marketing plan Case study presentation 2. Grading Policy 3. Course Readings and Texts 4. Language of Instruction 20% (Chapters 1-11) 30% (Chapters 12-22) 30% 20% 1. Kerin, R. A. and Peterson, R. A. (2007). Strategic Marketing Problems: Cases and Comments. Prentice Hall: Upper Saddle River, New Jersey. (Chapter 3: Marketing Decision Making and Case Analysis) 2. Dibb, S. and Simkin, L. (2008). Marketing Planning: A Workbook for Marketing Managers. Southwestern: Bath, UK. 3. Kotler, P. and Keller, K. L. (2006). Marketing Management 12e. Pearson: London. English SCHEDULE OF LECTURES AND READINGS Date Week 1 – Course introduction Week 2 – Marketing Basics Class Hours 3 Week 3 –Strategic Marketing Management 3 Week 4 – Case Analysis 3 Week 5 – Segmentation and Market Targeting 3 Topic Course Introduction Kotler and Keller (KK) - Chapter 1: Defining marketing for the 21st century KK - Chapter 2: Developing marketing strategies and plans Kerin and Peterson (KP) – Chapter 1: Foundations of Strategic Marketing Management KP - Appendix A: A Sample Marketing Plan Dibb and Simkin (DS) – Chapter 15: The Marketing Plan Document KP – Chapter 3: Marketing Decision Making and Case Analysis KP – Chapter 2: Financial Aspects of Marketing Management KP – Chapter 4: Opportunity Analysis, Market Segmentation, and Market Targeting DS – Chapter 8: Marketing Strategy (8.1, 8.2, 8.3) KK – Chapter 8: Identifying Market Segments and Targets Case: Dr. Pepper Snapple Group, Inc.: Energy Beverages Week 6 – Marketing Plan Assignment First Draft Presentations and evaluation of first draft of marketing plan assignments Week 7 – Product and Brand Strategy 3 KP – Chapter 5: Product and Service Strategy and Brand Management DS – Chapter 7: The Strength of the Portfolio and Future Directions KK – Chapter 12: Setting Product Strategy Case: Procter and Gamble, Inc.: Scope 3 MID-TERM EXAM 3 KP – Chapter 6: Integrated Marketing Communication Strategy and Management DS – Chapter 8: Marketing Strategy (8.4, 8.5) Week 8 – Midterm exam Week 9 – Marketing 1 Communications Week 10 – Channel Strategy Week 11 – Pricing Strategy 3 Week 12 – The Control Process 3 Week 13 – Competitive Strategies 3 Week 14 – Global Marketing Strategy Week 15 3 3 KK – Chapter 17: Designing and Managing Integrated Marketing Communications Case: Amber Inn and Suites, Inc. KP – Chapter 7: Marketing Channel Strategy and Management KK – Chapter 15: Designing and Managing Value Networks and Channels Case: Swisher Mower and Machine Company KP – Chapter 8: Pricing Strategy and Management KK – Chapter 14: Developing Pricing Strategies and Programs Case: Superior Supermarkets: Everyday Low Pricing KP: Marketing Strategy Reformulation: The Control Process DS: Chapter 14: Controlling Implementation of the Marketing Plan Case: McNeil Museum of Art DS – Chapter 6: Competition and Competitor’s Strategies KK - Chapter 11: Dealing with Competition Case: Southwest Airlines KP – Chapter 10: Global Marketing Strategy KK – Chapter 21: Tapping into Global Markets Case: Chevrolet Europe Marketing Plan Presentations Marketing Plan Each student is expected to take part in a marketing plan assignment for a company that has operations in Sarajevo. Marketing plan exercise is a group effort. Tasks regarding different sections of the plan is allocated among group members and a complete plan is prepared before the end of the semester. Each group is expected to present the plan at the end of the semester. Details about the group members and companies will be announced in the first several weeks of the semester. Case Study Presentations Students are also expected to analyze company cases and present their views about marketing management practices in these cases. Groups of two or maximum three students will work together to analyze and write a report about one of the cases identified in the course outline above. The purpose of case presentations is to stimulate discussion in the class and get different views about marketing problems in the cases. All the students are expected to read all the cases and be prepared for case study discussions in the class. Those students who work on a certain case are also expected to read and be prepared to discuss the topics in the chapters of textbooks that are related to the marketing problems in that case. Detailed schedule of case study groups will be announced during the first several weeks of the semester. 2