DEPARTMENT OF MANAGEMENT COURSE SYLLABUS COURSE Code BUS 506 Status Name Marketing Management Number of ECTS Credits Level BA Graduate Class Hours Per Week Year Semester 2012-2013 I Total Hours Per Semester Obligatory 7.5 3+0 45+0 Instructor Assistant Assoc. Prof. Dr. Teoman Duman Mersid Poturak Working Time Monday E-mail address 1. Learning Objectives and Goals tduman@ibu.edu.ba The purpose of this course is to review and analyze marketing concepts in detail with case study applications. Throughout the course, marketing concepts and related case studies will be discussed with student participation. Furthermore, each student will have a chance to work on a marketing plan for an active company in a group project and learn about a real life marketing management example. 2. Grading Policy Mid-Term Exam Final Exam Marketing plan Case study presentation 20% (Kerin and Peterson: Chapters 1-5; Kotler: Chapter: 1) 30% (Kerin and Peterson: Chapters 6-10; Kotler: Chapters: 11) 30% 20% 3. Course Readings and Texts Main Texts: 1. Kerin, R. A. and Peterson, R. A. (2007). Strategic Marketing Problems: Cases and Comments. Prentice Hall: Upper Saddle River, New Jersey. 2. Dibb, S. and Simkin, L. (2008). Marketing Planning: A Workbook for Marketing Managers. Southwestern: Bath, UK. 3. Kotler, P. and Keller, K. L. (2006). Marketing Management 12e. Pearson: London. 4. Language of Instruction English SCHEDULE OF LECTURES AND READINGS Date Week 1 – Course introduction Week 2 – Marketing Basics Week 3 –Strategic Marketing Management Week 4 – Case Analysis Week 5 – Segmentation and Market Targeting Week 6 – Marketing Plan Assignment First Draft Week 7 – Product and Brand Strategy Week 8 – Midterm exam Week 9 – Marketing Communications Week 10 – Channel Strategy Class Hours 3 Topic Course Introduction Kotler and Keller (KK) - Chapter 1: Defining marketing for the 21st century 3 3 3 Kerin and Peterson (KP) – Chapter 1: Foundations of Strategic Marketing Management KP - Appendix A: A Sample Marketing Plan Dibb and Simkin (DS) – Chapter 15: The Marketing Plan Document KP – Chapter 2: Financial Aspects of Marketing Management KP – Chapter 3: Marketing Decision Making and Case Analysis KP – Chapter 4: Opportunity Analysis, Market Segmentation, and Market Targeting DS – Chapter 8: Marketing Strategy (8.1, 8.2, 8.3) Case: Dr. Pepper Snapple Group, Inc.: Energy Beverages Presentations and evaluation of first draft of marketing plan assignments 3 KP – Chapter 5: Product and Service Strategy and Brand Management DS – Chapter 7: The Strength of the Portfolio and Future Directions Case: Procter and Gamble, Inc.: Scope 3 MID-TERM EXAM 3 KP – Chapter 6: Integrated Marketing Communication Strategy and Management DS – Chapter 8: Marketing Strategy (8.4, 8.5) Case: Amber Inn and Suites, Inc. KP – Chapter 7: Marketing Channel Strategy and Management 1 Week 11 – Pricing Strategy 3 Week 12 – The Control Process 3 Week 13 – Competitive Strategies Week 14 – Global Marketing Strategy Week 15 3 Case: Swisher Mower and Machine Company KP – Chapter 8: Pricing Strategy and Management Case: Superior Supermarkets: Everyday Low Pricing KP: Chapter 9: Marketing Strategy Reformulation: The Control Process DS: Chapter 14: Controlling Implementation of the Marketing Plan Case: McNeil Museum of Art DS – Chapter 6: Competition and Competitor’s Strategies KK - Chapter 11: Dealing with Competition Case: Southwest Airlines 3 KP – Chapter 10: Global Marketing Strategy Case: Chevrolet Europe 3 Marketing Plan Presentations Marketing Plan Each student is expected to take part in a marketing plan assignment for a company that has operations in Sarajevo. Marketing plan exercise is a group effort. Tasks regarding different sections of the plan is allocated among group members and a complete plan is prepared before the end of the semester. Each group is expected to present the plan at the end of the semester. Details about the group members and companies will be announced in the first several weeks of the semester. Case Study Presentations Students are also expected to analyze company cases and present their views about marketing management practices in these cases. Groups of two or maximum three students will work together to analyze and write a report about one of the cases identified in the course outline above. The purpose of case presentations is to stimulate discussion in the class and get different views about marketing problems in the cases. All the students are expected to read all the cases and be prepared for case study discussions in the class. Those students who work on a certain case are also expected to read and be prepared to discuss the topics in the chapters of textbooks that are related to the marketing problems in that case. Detailed schedule of case study groups will be announced during the first several weeks of the semester. 2