Northcentral University/SCUPS Campus: 505 W. Whipple St., Prescott, Arizona 86301-1747 USA Tel: (928) 541-7777 http://.www.ncu.edu International Department: Tel: (928) 772-6405 Fax: (928) 772-6240 Email: intl@ncu.edu Vietnam: Hanoi University of Technology, No.1 Dai Co Viet Road, Hai Ba Trung District, Hanoi, Vietnam COURSE SYLLABUS Course Title: Organizational Behavior Course Number: MGT506 Faculty Facilitator: Professor Harry J. Bury Baldwin-Wallace Business College/SCUPS/NC 1. Course Description: Behavioral theories of the organization are important for the effective operation of organizations. Behaviors of individuals and groups in organizations serve to determine the organizational climate and health. This course examines the nature of behavior in organizations. 2. Course Learning Outcomes: Participants will be expected to: - Become knowledgeable of the personality and competency influences on behavior - Learn how to use perception and judgment in influencing organizational behavior - Develop an ability for decision making - Recognize the role of motivation on performance - Distinguish between satisfaction and stress in the work place - Become familiar with interpersonal processes and communication - Gain an understanding of the need for organization and job redesign 3. Course Concepts: Participants will be expected to understand these major concepts: - Goal formulation - Strategy development and implementation - Competency and personality - Perception and judgment - Decision making - Job satisfaction and stress - Communication processes - Power, policies, and conflict - Leadership styles - Formal vs. informal organizational behaviors 4. Learning Activities: The learning activities employed to explore the course concepts and attain the course goals are: - Reading assignments - Case analysis and experiential exercises - Written assignments - Brief lectures - Assessment exercises and instruments - Class discussions and oral presentations 5. Performance Requirements: To attain the course goals and understand the major concepts, participants are invited to: - Participate in experiential exercises designed by the professor - Discuss organizational behavior as related to their own organizational context - Analyze competency and personality aspects of human behaviors - Evaluate the decision making process - Explain motivation and performance theories - Describe aspects of interpersonal processes and communication - Discuss the approaches to leadership based on the development level of employees - Describe group and inter-group relations - Discuss topics relating to managing the organization - Analyze organizational behavior cases 6. Course/Learning Assessment: Students are expected to complete all performance requirements for the course and to demonstrate mastery of the course concepts and goals through such evaluation means as a term paper and other required coursework. 7. Primary Text: Organizational Behavior. 9th Edition (CD-ROM with Internet access). Robbins, Stephen P., Prentice Hall International, Inc. 8. Assignments: These questions are to be answered individually. 9.1. Question 10 on page 26; 9.2. Question 8 on page 54; 9.3. Question 6 on page 83; 9.4. Question 3 on page 114, but just a and c; 9.5. Question 5 on page 149; 9.6. Question 4 on page 180; 9.7. Question 10 on page 210; 9.8. Question 1 on page 276; 9.9. Question 10 on page 307; 9.10. Question 10 on page 343; 9.11. Question 5 on page 376; 9.12. Question 3 on page 406; 9.13. Question 1 on page 439; 9.14. Question 6 on page 468; 9.15. Question 8 on page 531; 9.16. Question 6 on page 575 ***It is recommended that students work as a team, discussing the answers to enhance learning. Each Student must individually write his/her own answers for the paper to be submitted. If two papers are the same both students will fail. ***All written exercises need to be submitted to SCUPS joint program representative before the Professor arrives for teaching. All papers need to be typed and double spaced. Each submission needs to include a cover sheet with the student’s name, address, phone, email address, date, course number, course name, paper title, and name of the program for example: “SCUPS/Asean UnivCambodia joint program”. All information needs to be written in ENGLISH. The cover page is very important for each submission as SCUPS receives hundreds of submissions weekly, and it is important to have this information to ensure accountability. Main Term Paper: To be explained later when the Professor arrives in your location. 9. Optional Extra Reading: Organization and Innovation. Argyris, Christopher. R.D. Irwin Publishing Co. Effective Behavior in Organization. Cohen, Allan R., Fink, Stephen L, Godon, Herman and Willits, Robin D. R.D Irwin Publishing Co.